Jobs in Coulsdon
Charity People is delighted to be partnering with My Life Films to recruit for a Head of Marketing and Communications to join their small team in a critical role.
An award winning charity, My Life Films uses film and TV to enrich and support the lives of people affected by dementia. Known for their life story film service and for My Life TV, a specialist on demand streaming service with curated content designed to improve wellbeing, the organisation's programming is designed to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.
As Head of Marketing and Communications you will lead marketing activity across the organisation as a whole, with a particular focus on helping to significantly scale up awareness, reach and impact of My Life TV in professional care settings.
Head of Marketing and Communications
Contract: Two year fixed term contract
Hours: The role is offered on a full time (37.5 hours per week) or four day a week basis with flexible working patterns also considered
Salary: £40,000 to £42,000 per annum
Location: Hybrid - the role is home based with two days per week in the London office (currently in Richmond but will be moving to Central London in January 2025)
Closing date for applications: Applications are being considered on an ongoing basis
Specifically designed to support the cognitive needs of people living with dementia, My Life TV can be used by individuals and their families at home as well as in care homes. As Head of Marketing, you will lead on the implementation of marketing strategies that contribute to Care Home-facing activity as well as broader strategic plans. With ambitious growth targets, marketing activity will be focused around increasing channel subscribers and building long-term relationships with care homes.
Main responsibilities within the role will include:
· Creating a well-defined and focused marketing plan to enable the effective delivery of organisational vision and strategy for growth
· Effectively implementing all marketing activities, with a particular focus on executing B2B campaigns to encourage growth in care home subscriptions to My Life TV
· Ensuring brand proposition and positioning for My Life TV is clear, consistent and effective
· Oversight of all external communications for the charity, including Press & PR, content creation and management of our social media channels, email marketing, updating and managing our website and all marketing collateral as needed
· Participating in industry events and marketing activities including care home shows, learning events, or conferences
· Working with the Business Development Manager to implement a customer experience journey from lead generation through to the onboarding stage
· Working with the Head of Content to ensure customer service support builds excellent customer relationships, and there is a positive ongoing customer experience
· Working with the Fundraising Lead to ensure communications with funders, corporates and other charity partners is aligned with broader marketing activities
· Ensuring strong identity and brand alignment across the organisation
· Effective management of the marketing budget
· Effectively sourcing and managing freelancers, sub-contractors and other service providers as needed
This role will suit individuals with a blend of skills and experience including the ability to work both strategically and operationally within a small team with an entrepreneurial spirit. We'd love to hear from people with the following skills and experience:
· Multi-disciplinary marketing experience across a range of disciplines e.g. digital marketing, comms & PR, direct marketing etc. You don't have to be an expert in all - but understand how they work together to deliver a strategy
· Experience building a marketing strategy, and implementing the necessary systems and processes to enable its effective delivery
· A strong track record of delivering effective multi-channel campaigns, working to fixed timelines and budgets
· Excellent written and oral communication skills including the ability to write compelling copy for a range of different audiences - the care market, partner organisations in the dementia field, and the wider public
· Strong team player - able to work effectively within a small multi-disciplinary team
· Excellent IT skills, ideally including previous experience using sales CRM software
· Strong people skills, with an ability to relate positively to, and engage with a wide range of people
· Experience working alongside business development teams to make sure the marketing and sales processes are aligned
· Ideally you would have experience working in a B2B context, a start-up environment or in a similar context to the care sector
The team at My Life Films is passionate, empathetic and works with integrity. If that sounds like you, you are encouraged to apply even if your experience doesn't precisely match the job description. The organisation is also open to requests for part-time work and will facilitate this wherever they can.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title: Specialist Housing Officer
Hours: 26 hours, Part-time,
Salary: £24,641 per annum (actual for 26 hours)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
We are looking for a confident individual with great interpersonal skills for this busy Housing role. If this is you, come and join us at ISHA as our Specialist Tenancy Officer.
This is an exciting opportunity for an experienced Housing professional to join our small, but supportive, Housing Team working with ISHA’s older adults and providing an enhanced housing management service. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing excellent people-focused services, and someone who wants to add value within an organisation.
You will work closely with the external Care and Support agencies caring for our residents, to support with maintaining a safe and secure living environment and their wellbeing. This includes continuous improvement across all areas of the role, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Assess residents referred to the service.
- Liaise with colleagues to ensure viewings and lettings are coordinated and completed at the earliest opportunity.
- Work with colleagues to assist residents in maximising income and benefit entitlement.
- Take reasonable measures to ensure the security and health and safety of residents in their home.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 09:00am on 4 October 2024.
Interview: 11 October 2024 in person at 102 Blackstock Road.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
No agencies please.
The IRC:
Founded in 1933, the International Rescue Committee (IRC) is a global leader in providing emergency relief, rehabilitation, post conflict development, human rights protection, resettlement services and advocacy for refugees and others uprooted or affected by violent conflict and oppression. Over the past 17 years, the IRC has pioneered and implemented programs that prevent and respond to violence against women and children, as well as other vulnerable groups in refugee settings and in other conflict-affected contexts. IRC is one of the first humanitarian organisations to bring together specific expertise involved in violence prevention and response (VPR) in conflict affected settings to ensure collaborative and still specialized support to survivors and those at risk of violence. IRC presently implements VPR programs in over 26 countries, to support social and political environments that foster freedom from violence, discrimination, and exclusion for marginalized populations in contexts of crisis.
Background:
Building on a growing body of evidence – including IRC’s Cycles of Displacement report and other reports including The Only Way Is Up – in 2022, the IRC launched a flagship technical innovation project ‘TRANSFORM’ to develop mechanisms for humanitarian organizations to systematically embed diverse sexual orientation, gender identity and expression, and sex characteristics (SOGIESC) considerations in conflict and displacement response. Through this BHA-funded project, the IRC is seeking to address the systemic reluctance/capacity issues holding back the humanitarian sector in a way that models a deep involvement of diverse SOGIESC CSOs and extends diverse SOGIESC inclusion across the humanitarian architecture. The TRANSFORM project will develop and socialize new approaches to advancing conversations and furthering commitments to diverse SOGIESC inclusion in the humanitarian sector and architecture.
Job Overview / Summary:
The Inclusion Specialist will support with ensuring the successful delivery of TRANSFORM, including the implementation of all key activities and deliverables.
The Inclusion Specialist will be based within the Violence Prevention and Response Unit (VPRU)’s Inclusion Team, which promotes more inclusive humanitarian programming at the IRC, rooted in a strong analysis of context, power, gender and how intersecting aspects of identity may result in discrimination, oppression and exclusion. The Inclusion Specialist will be based in a sub-team responsible for the delivery of TRANSFORM and may have opportunities to support with other diverse SOGIESC inclusion initiatives.
Major Responsibilities:
In collaboration with the Technical Lead for TRANSFORM, the Inclusion Specialist will play a leading role in the implementation of all aspects of TRANSFORM until the end of the project, with a focus on technical programmatic components linked to diverse SOGIESC inclusion. Responsibilities include:
Project Management and Initiative Oversight and Coordination:
· Support with the management of all programmatic activities and deliverables within TRANSFORM.
· Actively work with relevant IRC country and headquarters staff and support project partners in delivery of project activities in all three pilot locations, ensuring effective implementation and with particular oversight of activities and deliverables in Ukraine and a disaster risk reduction (DRR) context.
· Support the Technical Lead for TRANSFORM and grant management focal point to produce programmatic donor reports, communications, and participate in meetings/calls as needed to keep the donor apprised of program progress.
· Coordinate with a wide range of project stakeholders, including the project team at IRC and the project partners, but also with IRC staff from pilot country locations to ensure timely implementation of project deliverables.
Learning and Impact:
· Document evidence and learning from TRANSFORM at the global level as well as from the pilot countries, in partnership with the MEAL focal point.
· Collaborate with IRC staff and project partners on the development of all knowledge management aspects (including but not limited to case studies, resource package and training materials) of the TRANSFORM project. This will include taking a leading role in the writing of substantial parts of the resources package and training materials.
· Support with documenting and sharing learning internally to support better diverse SOGIESC inclusion in programming – linking learning to IRC frameworks and strategies, and working with colleagues from across the organization as appropriate.
· Convene – with the support of the Technical Lead for TRANSFORM – an internal learning exchange / regularized discussion space to link together counterparts across the IRC and share learning from the TRANSFORM initiative. This may include colleagues from VPRU and other Technical Units, as well as from Policy and Solutions (P&S), People and Culture (P&C), Resettlement, Asylum and Integration (RAI), Country Programs, and employee resource groups (ERGs).
Dissemination and External Representation:
· Support with the ongoing running of the project’s advisory group and ensure ongoing coordination between the advisory group and all project team members.
· Package and disseminate the growing evidence base, learning, and good practices around diverse SOGIESC inclusion on relevant internal and external platforms.
· Ensure dissemination of key project resources and learnings.
· Play a key role in IRC’s external representation for the project, including ensuring continued coordination and collaboration with external stakeholders within the relevant global humanitarian architecture, as well as representative organizations and local and national partners.
· Lead the development of communications materials linked to TRANSFORM.
Capacity Strengthening:
· Support the Technical Lead for TRANSFORM to develop capacity building resources and materials related to diverse SOGIESC inclusion.
· Support the Inclusion Team to provide capacity-strengthening opportunities to IRC staff (both within the Technical Units and in Country Programs).
Key Working Relationships
· Position reports to: VPRU’s Senior Inclusion Specialist
· Position directly supervises: N/A
· Regular internal (IRC) contact with: Fellow members of the Inclusion and Transformative Programming pillar; VPRU’s Deputy Director and Global Practice Leads, Regional Leads and Technical Advisors for Protection & Rule of Law (PRoL), Women’s Protection & Empowerment (WPE), and Child Protection; MEAL and Policy colleagues; and the VPRU Operations Team.
· Regular external contact with: Project partners, and representatives from LGBTIQ+ partner organizations.
Personal Specification:
Skills and Experience:
· Extensive experience within the humanitarian and/or development sector, related to the inclusion of people with diverse SOGIESC.
· Strong understanding of the existing external policy and practice landscape around diverse SOGIESC inclusion, including humanitarian architecture structures for representation at an Inter-Agency level.
· Experience of implementing projects in diverse humanitarian settings/contexts at both the field and global level.
· Experience coordinating multi-country and multi-stakeholder initiatives.
· Proven experience of knowledge management and development of diverse learning products.
· Excellent communication skills and experience representing an organization and building strong relationships at the local, national, and international level.
· Excellent interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.
· Experience developing capacity-strengthening resources, preferably including toolkits for use in humanitarian contexts.
· Experience of writing technical documents (an enjoyment of writing is an added benefit).
· Excellent attention to detail and ability to synthesize complex information into written documents in English.
· Previous experience working in communications is an advantage.
Job Qualifications:
· Education: A relevant combination of academic qualifications and extensive experience may be accepted in lieu of an advanced university degree.
· Language: For this position, strong working proficiency in English is essential and additional languages are an advantage (particularly French, Spanish, or Arabic).
· Ability to manage a complex and varied workload, work under pressure, and travel to insecure environments;
· Excellent IT skills (i.e. Word, Outlook, Excel).
Working Environment
· Some international travel as needed, up to 25%.
· This position is required to have flexible work-day hours to accommodate varying time zones to complete required tasks and coordination functions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A specialist Arts University based in central London is seeking an IT Support Manager for a full-time permanent role. The organisation is a prestigious arts focused University with around 600 students. They have two sites – one being the main teaching campus near Kings Cross, the other an art gallery with some teaching capacity, on the Strand.
The role is paying a starting salary of £50,942 per annum plus an excellent package including a leading pension and 36 days annual leave. The role will be based onsite predominantly at the Kings Cross site – working from home 1 day per week may be considered.
Reporting to the Head of Information Services, Systems & Technology (ISS&T) and working in a small IT team of around 5 people, this role line manages 1 IT Support Officer and takes the lead on the service delivery aspects of the IT team. This covers frontline user support and managing the daily operations of the IT function. The organisation predominantly deploy Windows devices, but they have an increasing number of MACs so experience of supporting IOS would be an advantage.
The successful candidate will come from an IT Support/Manager background, should have experience managing small teams, and should have a strong user focus and service delivery background. Experience from within the Higher Education, Arts, Charity, or Membership sector would be advantageous for the role. The role will also involve the development of a new asset management tool and leading on a telephony focused project.
The post holder will:
-Manage the Service Desk for both sites and the relationship with the 3rd party providers
-Monitor and report on existing service to assist in developing the IT & AV Support Service
-Provide professional and technical leadership and operational management to the IT Helpdesk team with a dotted line to the AV Support team
-Implement service standards and develop common systems and processes based on industry best practice.
-Ensure that the IT & AV Support Service is efficient, effective and can adapt to changing circumstances.
-Work alongside the Project Manager and IT Operations Manager in the delivery of IT projects
-Provide technical, project and administrative support to the Head of ISS&T
-Maintain and administer Active Directory and Entra user and service accounts
-Maintain licensing for all software products and subscriptions
-Support the Head of ISS&T with the purchase and invoicing of hardware, software a consumables
-Manage and maintain IT asset information
-Ensure documentation and alerts are publicised and maintained on the IT Services Hub
-Manage increased IT service delivery required to support new and existing students during Welcome Week and the beginning of each new academic year
Candidate requirements:
-Degree level qualification and ITIL qualifications desirable
-Recent proven experience of leading and developing an effective IT Support team and helpdesk service in a complex environment. Including setting targets, identifying training needs and delivering development plans
-Good technical knowledge of various hardware and software technologies including Windows, desktop PCs, laptops, mobile devices, printers, MFDs, Microsoft OS, Mac OS, Microsoft Active Directory, M365, and Adobe.
-Recent experience in a Service Delivery role with experience of managing, allocating and monitoring IT support tickets, setting KPIs to improve service delivery, managing underperforming teams and suppliers, setting up new services such as staff onboarding, asset management, procurement etc & managing 3rd party suppliers
-Experience or an interest in the higher education, arts or charity sector advantageous
Closing date and interviews: ASAP/rolling.
Please note this is a replacement hire for somebody leaving in November.
Please send your CV for further consideration.
Job description
The aim of this exciting role is to contribute to the delivery of Mind in Tower Hamlets (MITHNR) and East London Foundation NHS Trust’s (ELFT) Talking Therapies Employment Advice Service.
Purpose of the role
To provide employment advice to patients accessing ELFT NHS Talking Therapies, supporting patients to gain and/or retain employment via one to one information, advice and guidance sessions. This role is part of the national Employment Advice in NHS Talking Therapies programme and has been accredited by the Matrix standards for information, advice and guidance.
Adopting our organisational culture
We have a strong reputation for delivering high quality services and achieving positive outcomes.
Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Role Specific
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Manage allocated service project and work with the team to ensure referrals are received on time
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
General
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.
· Other than where central administrative support is available, to be administratively self-servicing.
You must have:
· At least 1 year of providing Employment Advice or equivalent work experience in Employment/IAG Sector
· Educated to degree level or equivalent work experience.
· Ability to provide 1-2-1-person centred employment advice
· At least 1 year’s case load management experience
· Demonstrable experience of working within a multi-disciplinary team and establishing good working relationships with other provider organisations, e.g., legal advice, job centres and HR
· Experience in offering advice around employment issues including welfare benefits
· Experience of engaging and working with employers in supporting people to gain and retain employment
· Experience of using client database systems and IT systems
· Understanding of Adult Safeguarding principles
· Ability to work well under pressure and deal with conflicting demands and plan, prioritise and manage deadlines and workloads.
· Good understanding of legislation, good practice and
· guidance in relation to employment rights, disabilities, and welfare benefits
· Understanding of the challenges faced by employers when supporting employees with common mental health difficulties
· Ability to actively listen to clients’ needs and offer advice in a non-judgemental way
· Demonstrate the ability to work as part of a team in a diverse environment
· Excellent IT skills including Word, Excel and Internet including database systems
· Demonstrable ability to engage with people from all backgrounds and a commitment to Equality, Diversity, and Inclusion practices.
The benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.
Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.
As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.
The client requests no contact from agencies or media sales.
Job Title – Project Management Officer
Contract - Permanent
Hours - 35 hours per week
Salary - £32,000 – £35,000 per annum
Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a highly organised, diligent and proactive Project Management Officer to support the successful implementation and management of our international consultancy work.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23:59:59, 06/ 10 /2024
Interview date: Week commencing 14th October
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Title Project Delivery Officer
- Location Camden, London (1-2 days working from home)
- Hours Full time / 30 hours a week (flexible working hours)
- Salary £28,000pa (£19.44/hour)
- Status You will be hired as an independent contractor (self-employed basis)
Background
- Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small, dynamic team. We are looking for a driven, entrepreneurial and strategically minded individual to join our team.
- We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
- We raise awareness and facilitate dialogue about the reality and prevalence of abuse, by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength, changing perceptions around abuse and creating young Ambassadors for Change.
- It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic and the demand is expanding.
- Main purpose of the role
- Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project
In this role you we can offer:
- - A strategic position, working directly with CEO
- - Opportunity to attend quarterly board meetings
- - Opportunity to directly work with and improve the lives of young people.
- - Opportunity to grow and develop with our organisation
Please See attached the Full Job Description
Sponsorship Operations Team Leader
Location: Hybrid, Old Street, London
Salary: £38,206 per annum
Hours: 34.5 hours per week
Department: Supporter Engagement and Operations
Job Type: Full-time
Contract Type: Fixed term until 24 October 2025 (to cover internal secondment)
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
The Supporter Engagement and Operations team is the heart of our supporter engagement and retention at Plan International UK. The team ensures that Plan effectively communicates with its supporters and delivers key logistical requirements for our fundraising, ensuring the smooth functioning of our day-to-day operations. We are now looking for a dynamic and experienced person to lead the Sponsorship Operations team to deliver an exceptional service to our supporters in the end-to-end delivery of the child sponsorship process workflow and sponsorship operations and maintaining quality sponsorship data to enhance the sponsorship experience.
Key deliverables will include delivering the end-to-end processes required for child sponsorship in a timely, efficient, and compliant way; ensuring up-to-date and accurate procedures and guidance exist for all sponsorship operations; prioritising the team’s workload to meet service level agreements and proactively looking for opportunities for continuous improvement to enhance the sponsor experience by reviewing and evolving our processes.
You need experience of safeguarding, child protection and a strong understanding of Data Protection 2018 / UK GDPR – for data protection. You’ll also be responsible for providing leadership that promotes inclusivity, excellence, and teamwork within the Operations teams.
In this role, you’ll have the opportunity to make a real impact while leading a team that is passionate, innovative, and committed to our cause – if this sounds like something you’re interested and experienced in, we’d love to hear from you.
The deadline for applications is 23:59 on Monday 30 September 2024
Interviews will take place on Thursday 10 October 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-216952
Wellbeing Practitioner
Role based in London
The post-holder will work within an innovative mental health community based setting,
Permanent with funding until 31st July 2026.
Hours: 35 Hours
Salary: £29,394.04 per annum
Benefits: 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
Do you want to support children, young people with emotional, behavioural and mental health difficulties?
Can you demonstrate being able to work effectively with people from different organisations, in order to make positive change? If so - please read on!
The Children's Society is delighted to embark on an exciting new partnership with BBC Children in Need in partnership with The Health Foundation and Impact on Urban Health to develop and deliver an innovative programme to improve children's mental health.
The funding is going to create a brand-new early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families within marginalised communities. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.
The programme will offer one-to-one time-limited psychosocial interventions to children and their families. We will utilise solution-focussed approached to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.
About the role
We are looking for a creative, empathetic and organised practitioner who has experience of working with children and families around their wellbeing. You'll have excellent relational skills and have the ability to quickly build positive and trusting relationships with children and their families.
The role will be responsible for engaging children aged 8-13 and their parents, carers and family members where appropriate. You will deliver short term interventions to children who are struggling with their emotional health and wellbeing. These interventions will be face-to-face, over the phone and utilising our wellbeing app “Me Time”. The role will also work in partnership with other organisations and agencies such as schools, Child and Adolescent Mental Health Services (CAMHs), GPs and early help services.
In addition to working within your local team in Leeds you'll also form part of the National Programme, where you'll have the opportunity to connect with colleagues working across England, Wales, Northern Ireland and Scotland.
Skills
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written communication skills, including telephone skills
-Teamwork and collaboration with a variety of partners
-Able to develop good therapeutic relationships with all children and families - practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
Work-based Knowledge
-Knowledge of emotional health and mental health presentations and an understanding of evidence based and best practice
-Demonstrates knowledge of the issues surrounding biological, socio- economic factors and mental health.
-Knowledge of safeguarding issues and risks for children, young people and young adults.
- Able to demonstrate a knowledge of the issues that children, young people and young adults face when accessing mentalhealth services.
-Evidence of delivering positive outcomes, specifically around emotional and mental health.
-Evidence of working in partnership to deliver improved wellbeing for children &young people struggling with their emotional health and wellbeing.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
For an application pack please visit the web site
http://www.childrenssociety.org.uk/about-us/work-us
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is 6th October. If after 14 days we have received enough applications we can close this vacancy from the 4th October onwards.
Interviews w/c 7th October.
IN1
The Role
Are you looking for a new opportunity to use your communications and team management skills within an organisation that makes a positive impact on wider society?
In this exciting and varied role, you'll use your expertise, knowledge and experience to manage a team of communications professionals working to raise awareness, increase engagement and improve perceptions of the Law Society as the voice for the profession.
You and your team will create compelling, tailored and relevant communications plans and messages that bring to life the Law Society advocacy and campaign work and ensure members feel represented on key issues.
You'll co-ordinate both proactive and reactive cross-team projects and communications plans, using your skills in strategic thinking, creative ideation and relationship building to ensure success.
Your team's goal will be to change perceptions around the Law Society's strategic priorities, campaigns and key issues, which could include:
- promoting access to justice and the rule of law
- influencing regulation
- supporting the international practice of law
- promoting a diverse and inclusive profession
What we're looking for
We're looking for someone with significant experience in creating effective communication plans and managing projects and outputs across different teams for a professional organisation.
You'll also have solid line management and coaching experience with the ability to inspire the best results from a team in a continually changing environment.
You'll need to be able to demonstrate significant experience of identifying and creating compelling communications, and a solid understanding of latest trends and best practice in creating engaging communications for a variety of channels to meet strategic goals.
You'll have outstanding written and verbal communication skills, with solid experience in message creation and narrative development. You'll also be able to demonstrate your ability to quickly understand complex or technical issues and translate that into engaging and easy to understand communications.
You'll have significant experience of generating insights from data and research, and using that to inform decisions.
As a person, you'll be self-motivated, flexible, proactive and highly collaborative, with the ability to work with colleagues at all levels across the organisation and build positive relationships.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
First interviews for this role will be held w/c 14 October.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start.
The role at a glance
Contract
Full-time, permanent
Start date
October 2024
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home.
Salary £38,100 (including £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year.
The main duties of the role
- To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
- To lead the delivery of evaluations, including data collection, analysis and reporting.
- To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
- To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
- To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
- To develop and maintain expertise in research and evaluation methodologies
- To keep abreast of research and policy developments in relation to the higher education and charity sectors.
- To lead on developing and delivering Impact training for new and existing staff.
- To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
- To support members of the delivery team with Salesforce queries and requests for data and analysis.
- To represent the charity at relevant conferences and events.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.
The client requests no contact from agencies or media sales.