Jobs in Clerkenwell

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: Thursday 1st August 2024

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

METRO is looking to recruit for the vacancy of Parenting Support Practitioner. This fulfilling and exciting role is dedicated to helping empower, equip and support parents of teenagers in the London borough of Greenwich. The role will support parents one-to-one through mentoring and coaching to improve their skills and confidence in managing relationships with their teenage children.

Programme

The METRO Parenting Support Programme is part of the Young Greenwich Partnership, delivering a new integrated programme commissioned by the Royal Borough of Greenwich. The essential purpose of the Young Greenwich programme is to enable young people to develop holistically, working with them to facilitate their personal, social and educational aspirations to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with Charlton Athletic Community Trust (CACT) partners, who, together with METRO, form the Young Greenwich Partnership.

The METRO Parenting Support Programme delivers coaching, group work, mentoring and counselling designed to help parents of teenagers achieve their health and wellbeing goals. This, in

turn, will allow us to achieve goals for parents and children and young people as part of the wider Young Greenwich programme.

Role

The role will include working with parents one-to-one and in groups to identify goals around improving confidence and wellbeing and using mentoring and coaching tools and techniques to help support parenting skills development. Topics will include understanding the developmental needs of teenage children, managing challenging behaviour, and looking after your health and wellbeing.

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the center of our care.

The care we give is free of charge, available to all, and respects the cultures, religions, and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Funding is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end-of-life care for local people.

Job Summary

As our Online Sales Manager, you will be at the forefront of our digital expansion, utilising your expertise in online selling platforms to drive sales and increase revenue. Your keen commercial awareness and entrepreneurial spirit will be invaluable assets as you lead the charge in growing our online business. From achieving digital sales targets to building and motivating a team of dedicated staff and volunteers, you’ll play a pivotal role in shaping the future of our organisation.

In return for your enthusiasm and dedication St Luke’s Hospice offers the following benefits:

26 days annual leave plus bank holidays

Hospice pension 3% employee contribution and 6% employer contribution

Life assurance scheme (opting into pension)

Access to our 24-hour employee assistant programme

Free onsite parking

Access to NHS Blue Light Card

By joining St Luke’s Hospice, you’ll not only be part of a dedicated team but also contribute to a cause that truly matters. You’ll have the opportunity to make a meaningful difference in the lives of individuals and families in our community, all while advancing your career in the fast-paced world of online sales.

If you’re ready to embark on an exciting journey with us and play a pivotal role in shaping the future of our organisation, we want to hear from you!

Apply now to join our team as our Online Sales Manager and be part of something truly special.

Together, let’s make a difference—one sale at a time!

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:

• Providing a high quality support & advocacy service to victims of domestic abuse
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Advocating on behalf of service users to help them access services to keep them safe
• Working within a multi-agency framework to offer a coordinated response to domestic abuse
• Delivering training to hospital staff & local partner agencies

You will need:

• Knowledge of help-seeking barriers and support needs of victims of domestic abuse
• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to vulnerable people
• Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role

Sense has a fantastic opportunity for someone to join our Business Development team as our Partnerships Executive. This is a full time, 12 month fixed term, position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.

This role will play a key part in achieving the Corporate Partnerships strategy, which is at an exciting point as Sense expands its programmes to reach more people who are deafblind or have complex disabilities. Sense is committed to developing our Corporate Partnerships Portfolio and have identified corporate income as a strong growth area for the charity. The successful candidate will be working within the Philanthropy & Partnerships team which consists of philanthropy, trusts and foundations, and statutory funding, contributing over £3m to support programmes across the UK. 

Key Responsibilities

• Lead the initiative to expand Sense’s ‘talks and training’ offerings by establishing and maintaining relationships with EDI (Equality, Diversity, and Inclusion) professionals and leaders of corporate staff networks.
• Assist Partnership Managers in the day-to-day management and nurturing of existing corporate partnerships, ensuring consistent support and service delivery aligns with Sense’s strategic goals.
• Conduct weekly research to identify corporate foundations and charity of the year opportunities, lead the application process, and support partnership managers by strengthening their pipelines.
• Actively participate in team discussions and strategy sessions, contributing to the development and implementation of the corporate partnership strategy.
• Assist in maintaining the CRM system by entering data on partner interactions, ensuring accuracy and completeness of records to support effective relationship management.
• Assist in compiling status reports and updates for the corporate partnerships team, helping track against targets and outcomes.

Key skills and experience

• Familiarity with the principles of account management, including supporting the retention and growth of client or partner relationships.
• Experience assisting with the development of new business pipelines, from initial research to the support stages of deal closure.
• Ability to support negotiations and positively influence outcomes under guidance, contributing to the acquisition of new opportunities for income.
• Comfortable working under senior staff and supporting interactions with senior stakeholders, with the potential to occasionally represent the organization at events or meetings.
• Skilled at building long-term relationships with stakeholders internally and externally
• Excellent presentation skills in order to influence and persuade a wide range of audiences.
• Confident communicator with the ability to match opportunities to objectives.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.

Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety. 

We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.

Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.

Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.

About the Compass Project

The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.

About the Compass Project Coordinator role

The Compass Project Coordinator will work to:

• Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources. 
• Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.

The Compass Project Coordinator will:

1. Collaborate with Compass Project Partners to:

• Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
• Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
• Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
• Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.

2. Facilitating access to economic abuse training and resources:

• Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
• Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
•  Implement data collection processes to support the evaluation of the project.
• Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
• Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
• Work with the communications teams across project partners to effectively promote the project.
• Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.

3. General Duties and Responsibilities

• As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
•  Represent SEA in training and presentation requests.
• Contribute to evaluation reports and presentations as required for the Compass Project.
• To contribute to the promotion of SEA and its work and uphold its behaviours and values.
• To participate and contribute to team meetings and organisational development.
• To engage in learning and take responsibility for continuous personal development.
• To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.

Person specification

We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:

Essential knowledge/skills/experience

• Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
• An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
•  A strong and demonstrable interest in economic abuse.
• Experience of developing and delivering training face to face and online.
• Strong communication and engagement skills.
• Experience of safeguarding and managing risk.
• Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
• Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
• Ability to produce high quality documents and maintain confidentiality.
• Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
• Ability to work effectively as a member of a team and on own initiative.
• A commitment to the values and ethos of SEA.

Desirable knowledge/skills

• Experience of contributing to the development of resources for self-advocacy/professional practice.

Abilities

• A fast learner who can hit the ground running.
•  Adaptable and a good team player.
• A positive, can-do approach.
• Resilient, with a calm, measured approach.

Additional information

• This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
• The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
• Appointment to this role will be subject to right to work in the UK.
• Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.

What we offer

• 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
• Flexible working.
• Working from home allowance.
• 3% Employer Pension Contribution.
• Reflective practice and Employee Assistance Programme.
• The chance to be part of our highly professional, supportive team.

Application and interview 

• This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• Apply via the link to the jobs page on our website.
• Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
• If you have been shortlisted for interview, you will be informed by email. 
• If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
• All posts, including remote posts, must be based in the UK.
• The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
• Interviews will be held throughout July and August.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

The London School of Economics Students Union is looking for a highly organised, efficient, and motivated individual to help provide high level executive and administrative support for the unions chief executive officer, officer team and senior leadership team. 

You will provide high level executive support, including diary, meetings and agenda coordination, inbox management, minutes and note taking, creating briefing notes and reports, and managing actions trackers.

In addition, this role will provide administrative support for special projects for the senior leadership team. 

You must have a proven track record in delivering excellent project management skills, able to work across teams and to drive projects forward.
 

In particular this role will support the Head of Communities and Partnership coordinate the partnership and department delivery programme of work with LSE academic departments.

We are looking for someone who is highly organised with strong, communication and relationship building skills with the ability to build professional relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude are necessary as well as a desire to work in a fast-paced dynamic exciting organisation.

If this sounds like you please apply!

Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

Recruitment 
 

Our recruitment processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in three stages:

·   Part 1 (Supporting statement) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
 

·     Part 2 (CV) outlining your career history to date.
 

·    Part 3 (Equal Opportunities Monitoring and Contact Form) is personal information. It helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. 

This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Previous applicants need not apply.

Please send us a CV, complete a supporting statement outlining how you meet the persons specification of the role along with equality monitoring form which will be seen by our human resources team.
 

·  The closing date for is Monday 5 August 2024 by midnight.
 

·  Shortlisting Monday 19 August 2024.
 

·  Interviews and assessments on Thursday 22 August 2024

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Job Title: Associate (Paid Internship) 
Contract Type: 3-month contract initially with strong potential for extension 
Hours: Flexible (3 – 5 days a week) 
Location: Street Child London HQ (minimum 3 days per week in the office and the remainder at home) 
Pay: Appropriate National Minimum Wage 

Street Child are delighted to launch the next round of our associate scheme, with placements available for outstanding, highly motivated individuals looking to launch, or progress, a career in the humanitarian/development sector. The Street Child Associate programme is a fantastic entry-level opportunity to gain a breadth of experience whilst making a serious contribution to one of the UK’s fastest growing international development organisations - at a crucial time. 

This is not an internship where you ‘do the photocopying and make the tea’. You will be doing important, varied, hands-on work from day one. Moreover, Street Child has an unparalleled track-record of rewarding outstanding Associates with permanent positions in the UK team; and/or the opportunity to be seconded to one of our country programmes, for those considering a field-career in humanitarian/development. 

Associates will have the opportunity to build skills and experience across a breadth of core fundraising disciplines, as well as excellent exposure to the broader programmatic work of the charity, with opportunities for engagement. Key duties may include: research; proposal drafting, design and writing; supporter engagement; participant support & management (for our events & sponsored challenges); data management and administration; communication support (including social media). Prior experience in any of these areas is not essential but would be beneficial. What is essential is demonstrating outstanding aptitude, passion, and the desire to make an impact and progress your personal development, fast. Training is provided. 

This is a demanding role (lots of adverts say this, to be clear: here it is true) - and is suited to passionate, ambitious individuals who enjoy being busy, stretched and working hard (actually – again these are not just trite advert lines; this opportunity is only appropriate for those for whom this is accurate!). 

Associate roles are paid at the appropriate National Minimum Wage rate and are initially expected to work 3 – 5 days a week during the first 3 months. This arrangement may be positively reviewed at the 3-month stage, especially in the case of excellent performance. 

You would be primarily working from our Central London office. 

Key requirements: 

• Demonstrable passion for, and desire to build a career in, the international development/humanitarian sector; 
• Excellent inter-personal and communication skills; 
• Strong organisational abilities; 
• Super flexible, willing attitude - will excel at frequently moving between different tasks, as business needs dictate. 
• Strong academic results and qualifications (e.g. a relevant Masters) are naturally a significant advantage – but we will absolutely consider all engaging, passionate applications. Candidates who demonstrate superb writing abilities will be prioritised. 
• Diversity is important to us at Street Child. We especially welcome applications from, and expect to offer associateships to candidates with backgrounds typically under-represented in the sector and/or reflecting the communities we seek to serve. 

About Street Child:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa,  South Asia and Ukraine. Since 2008 we have helped over 1,000,000 children to be safe, in school and learning. 

How to Apply: 

To apply for this fantastic opportunity, please send your CV and a compelling covering letter as a combined/single document (max 3-pages) link listed. 

This is a national role based from one of our office locations - York or London

Are you passionate about driving positive change? As our Head of Social Impact, you’ll play a pivotal role in shaping the future of STEM Learning to improve lives through education. Your role is to lead the charge in driving STEM Learning’s brand through the clear articulation of our social and economic impact, ensuring our impact is central to our brand. By collaborating with stakeholders, influencing business priorities, and championing thought leadership, you can help STEM Learning empower learners, inspire educators, and transform the landscape of STEM education.

 About Us

STEM Learning’s mission is to empower young people with the skills and knowledge to thrive through effective teaching and learning of STEM.

As the UK’s leading provider of STEM education and careers support, we work with schools, colleges, employers and other partners to inspire and engage young people in STEM subjects and prepare them for the future.

The Role

As the Head of Social Impact, you will play a key role in driving positive change and evidence-based practices to support our goals by:

• Articulating and communicating our social impact in ways that are more accessible to multiple stakeholder groups – allowing stories to be told to ensure systemic change in STEM Education.
• Leading the Impact Team and a wider network of external evaluation partners to ensure a comprehensive approach to STEM Learning’s impact and evidence portfolio.
• Reinforcing STEM Learning as thought leaders in STEM education.
• Lead STEM Learning’s impact and evidence portfolio, influencing the sector, meeting stakeholder needs and driving reinvestment.
• Shaping STEM Learning’s priorities to ensure we remain purpose-led and impact-driven.
• Fostering a culture of learning from both successes and failures – both internally and across the wider sector.
• Seeking opportunities to enhance STEM Learning’s knowledge base through external expertise and networks.

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

To be successful as Head of Social Impact, you will possess:

• Exceptional skills in engaging stakeholders through compelling narratives and strategies related to social impact and evidence.
• Demonstrated experience of articulating evidence and impact to a variety of audiences in a compelling and inspiring way – at ease presenting to a variety of audiences, through leading forums, discussions and presenting.
• Strong communication skills to position STEM Learning as thought leaders in the field.
• Understanding of evidence, monitoring, and impact evaluations and strategies, preferably in an educational setting.
• Proven ability to generate comprehensive assessments of impact to meet the needs of diverse stakeholders.
• A track record for identifying and fostering strategic partnerships and collaborations that enhance impact and innovation.
• Experience in leading a team, providing guidance and direction to staff while promoting the organisation’s profile and mission.

We are looking for someone who meets as many of the criteria as possible but encourage applications from candidates who might not meet all criteria.

Our Benefits

• 30 days holidays plus bank holidays
• Access to a fantastic pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric vehicles; health cash back plans; free eye tests; discounted vouchers and much more

Next Steps

 To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.

There is no closing date for this role; applications will be reviewed on an ongoing basis so early applications are recommended.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Harris Hill are delighted to be working with a specialist London Hospital to recruit an Individual Giving Officer. This newly created position presents an exciting opportunity for an experienced Individual Giving Fundraiser to make their mark and help shape the way the Charity raises funds through its individual giving channels.

Please note – this is a part time position offering 30 hours per week. The advertised salary is the full time equivalent.

The Individual Giving officer will be responsible for the development and management of the Charity’s Individual Giving portfolio, which includes single, regular, payroll, and in-memory giving, and will have a direct impact on achieving key objectives and meeting income targets.

Reporting to the Head of Fundraising this position will support the with the development and implementation of the Individual Giving strategy. You will refine existing fundraising activities, implement new fundraising initiatives and develop tailored stewardship journeys with the objective of acquiring new donors and increasing donations or donation value.

You will provide the best end-to-end supporter experience for both new and existing donors.

This is a wonderful opportunity to join a dynamic, fast-paced team at an exciting time as the Charity shapes a new three-year strategy. This role offers an ideal platform for someone who wants to use their skills to have a real impact in a healthcare setting.

The ideal candidate will;

• Have experience of individual giving fundraising including acquisition and retention activity
• Have experience of creating, developing and implementing direct mail appeals, digital fundraising appeals or campaigns
• Have a good understating of what makes a good supporter journey
• Be competent with data management and manipulation, and using CRM systems to support your work

This is hybrid role requiring a minimum of 1 day per week in their North West London office.

For more information about this position and next steps please apply here now. Applications will be considered and interviews arranged on a rolling basis so please apply now to avoid disappointment. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Role

Our Pro Bono division delivers projects free-of-charge to charities and not-for-profit organisations within the pharmaceutical and medical device sectors, with the aim of making a real difference to causes that our staff care about. We offer our full range of services on a pro bono basis, working collaboratively across our divisions and office locations to secure the right expertise to fulfil project briefs. Examples of recent pro bono projects can be found on our website and include creating patient information and education materials, and helping organisations to build their evidence base.

By joining as an Analyst within our Pro Bono division, you will develop the appropriate skills and deliver projects that require a broad range of technical expertise and knowledge across our service offerings, including health economics, literature reviews, medical writing, peer-reviewed publications, medical education and design materials.

Whilst your “home” division will be the Pro Bono division, you will work across commercial and pro bono projects with colleagues in all divisions. Your home division will ensure that you become quickly integrated into part of a supportive team and feel fully immersed in all aspects of company life.

Key responsibilities will include:

• Creating materials for different audiences, often for patients, their carers or healthcare professionals
• Working on several projects in different disease areas at any one time
• Supporting commercial projects to gain relevant experience for your professional development
• Working in project teams alongside experienced colleagues
• Close collaboration with clients, including participating in teleconferences and face-to-face meetings with external stakeholders
• Supporting with a range of internal activities linked to the Pro Bono division. For example, preparing business development materials, identifying potential networking opportunities and monitoring our pro bono work

About You

In addition to the specific scientific skills and experience you need to succeed in your role, we have developed a framework that details the key skills, approaches and mindsets that are essential for all Analysts to display in order to excel in their role with us. Embodying these will support your growth and development throughout your career at Costello Medical.

We are looking for individuals with a genuine passion for the non-profit sector, as well as an interest in the commercial side of healthcare and healthcare decision-making, which you will utilise when working on commercial projects.

Essential requirements for the role are:

• An undergraduate degree level qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications (minimum 2.1 or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to biology, chemistry, pharmacy and medicine
• An interest in working with numerical data
• The ability to handle quantitative data comfortably
• An aptitude for, and experience of, planning and writing scientific documents which could include lab reports, dissertations, poster or oral presentations and articles for websites or student magazines, peer-reviewed scientific publications, book chapters, grant applications and regulatory documents
• Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn and develop your skills
• An exceptional level of attention to detail
• Strong analytical skills
• Excellent organisational skills, with the ability to manage your time to work across multiple projects at the same time and prioritise tasks appropriately to maximise productivity
• Exceptional written English, which you will use in including client work, email communication and internal messaging
• Effective verbal communication skills, which you will use when working with colleagues and clients
• The ability to tailor your communication style for a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
• A proactive mindset, including the ability to recognise challenges and suggest solutions with limited guidance
• A collaborative approach to working, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success
• The self-awareness to reflect on your own work and performance, alongside a willingness to take ownership of your work and the development of your career
• A willingness to get involved with, and contribute to, your wider division
• Embodying Costello Medical’s values, which includes being committed to delivering high quality work, championing innovation in healthcare, acting with integrity and supporting your colleagues as they would support you
• Fluency in Microsoft Word, Excel and PowerPoint

What We Offer

A starting salary of £39,000 with a comprehensive reward package and other benefits. 

Please note that this role is available in our Global Headquarters in Cambridge, as well as our London, Bristol and Manchester offices. You can learn more about our office locations at our website. We have start dates available throughout 2024 which occur on a monthly basis. You will be asked to detail your preferred start date within your application.

How to Apply

You are required to submit your CV and a cover letter via our online application form which can be found on our website.

In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

Please contact the Talent Acquisition team if you have any questions about the role or application process.

We can provide visa sponsorship for eligible candidates for our Analyst role. You will be asked to provide details of your right to work in the UK within your application, however this will have no impact on the processing of your application.

The country’s most vulnerable children have overwhelmingly poor educational and life-outcomes, with disastrous consequences for themselves and society. Many of these children are excluded from school.

The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them. The organisation creates specialist senior school leaders, with the expertise to lead whole-school and multi-agency approaches to meeting the learning, wellbeing, and safeguarding needs of all children.

The Difference is a small and growing organisation, founded in 2017. They’re an agile and flexible team and you’ll be joining at a time of investment in fundraising, having recently employed their first full-time Head of Fundraising.  It’s an exciting time to join the organisation as they develop a new strategy to take them to 2030 with fundraising playing a key role in the organisation’s growth. They have a small but generous group of funders who have supported The Difference and as Trust & Foundations Manager you will work to grow the pipeline of trust funders and work closely with the Head of Fundraising to develop a fundraising strategy.

You will manage, develop, and grow The Difference’s portfolio of trusts and foundation donors, supporting to diversify their donor base and secure high value, long term support. This post will manage trust income in line with donor requirements, identifying and building relationships with new prospects and submitting high quality and engaging reports and proposals. You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with the charity.

The position will: 

• Write compelling funding applications and grant reports to trusts and foundations at 5- and 6-figure level
• Grow multi-year restricted and unrestricted income from existing and new donors and support the growth of overall income from £1.25m to £1.9m annually in next 3 years
• Work closely with the Head of Fundraising to support with strategy and growth plans
• Develop and expand meaningful engagement opportunities that can be offered to funders

Ideal skills and experience: 

• Experience developing bids and applications for 5+ figure grants
• Proven ability to write compelling, well-organised content which turns complex ideas and detail into summaries that can effectively engage different audiences
• Experience overseeing management of end-to-end stewardship journeys, from prospect to long-term engagement, and building relationships with foundation trustees and grant managers
• Knowledge and passion of working in the education sector

Benefits include:

• 6% employer pension contribution
• 25 days annual leave
• Enhanced sick leave and compassionate leave
• Enhanced maternity & adoption pay

We're delighted to be partnering with the amazing Royal Marsden NHS Foundation Trust to support the recruitment of a Senior Marketing Manager for a 12-month maternity cover, starting in early September.

The organisation offers a hybrid working pattern, coming into the London office 2-3 days/week.

The Senior Marketing Manager will work with the Head of Marketing to deliver the Trust marketing programme and contribute towards the development of The Royal Marsden brand. This is a full-mix marketing role that calls for an experienced professional to plan and deliver multi-channel, integrated campaigns. You’ll have a passion for delivering meaningful and impactful projects within the health space, ideally with an understanding and experience within the NHS.

Key responsibilities include:

· Work closely with the Head of Marketing to establish clear marketing objectives and KPIs

· Strong project/campaign management from planning and briefing to delivery

· Liaise with multiple stakeholders, including external agencies to deliver fully integrated marketing campaigns

· Lead the creative development process with internal creative teams as well as agencies

· Manage day-to-day Trust marketing budget

· Line manage the Trust Marketing Officer, working together on the delivery of campaigns

Key skills include:

· Significant experience managing, delivering and analysing online and offline marketing campaigns and projects across a range of channels

· Budget management

· Extensive stakeholder and agency management

· Knowledge of NHS or related health non-profits

· Practiced in setting KPIs and measuring channel effectiveness

· Previous line management experience

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.