Jobs in Chertsey
We're looking for a kind, compassionate and resilient Night Support Worker to join our RBKC Mental Health Service in Kensington and Chelsea.
£12,428.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
You will be working 2 shifts of 10 hours per week on a rolling rota. You will be required to work some weekends and bank holidays.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Maintaining standards of cleanliness and hygiene at the service, cleaning the staff offices, communal areas, lounge, kitchen, corridors and disposing of refuse.
- Assisting in the recording and reporting of customer incidents
- Documenting support to customers by updating summary contact sheets, Detailed contact records, incident reports and handovers.
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks, fire equipment checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Ethos Foundation is a dynamic family foundation committed to contributing its assets to tackling child poverty in the UK. They are on a bold ten-year mission - spending down its c.£50m endowment by the end of 2035, led by its chair and founder Grant Gordon OBE. The Foundation aims to build a coalition of partnerships that can collectively help to improve the systems surrounding children and families in the early years. Ultimately, they want to break the persistent gap in outcomes between children growing up in poverty and their peers.
It’s an exciting time for the organisation, having just appointed its first Foundation Director and developing its strategy for the next ten years.
Prospectus is delighted to be working with Ethos Foundation to recruit an Operations Manager to join its small team, and to play a crucial role in helping achieve its charitable mission. This role is offered on a Part-time basis (3 days per week) agreed on appointment. The role offers flexible, hybrid working.
The Role:
This is an opportunity to shape the future of an ambitious and evolving organisation. Since its establishment in 2016, the Foundation has run a lean operational structure with no staff. As they scale impact with their new Foundation Director, the Foundation needs someone to build operations that future-proof and enable its goals, without compromising the Foundation’s flexibility and nimbleness to deliver trust-based philanthropy.
This person will be responsible for all matters related to running the business of the Foundation. This will include designing and implementing efficient policies, systems and processes across the breadth of key areas such as Finance, Grant Administration, HR, IT, Stakeholder Engagement, Communications and Governance. This also includes working closely with the Foundation’s accountants and other suppliers to ensure compliance with Charity Commission governance guidelines.
Building systems that empower others at every opportunity to ensure smooth and efficient delivery of the Foundation’s philanthropic work.
The person:
The successful candidate will have demonstrable experience in operational and business management, ideally within a non-profit setting. You will possess exceptional organisational and problem-solving skills and will thrive in an environment where you will have clear goals alongside freedom and self-direction around how to achieve them. You will be a creative thinker, who can design systems with minimal administrative burden, ideally using an agile approach. Being a strong communicator and someone who can collaborate effectively with staff, Board Members, partners and suppliers also will be important.
This person will be familiar with MS Office, especially Excel. Experience with software used to manage and visualise financial data is desirable but not essential (training can be provided). Having set up administration, analysis and reporting systems which can be used to inform future grants related decision making will also be an advantage.
Above all, this person will be a pragmatic and collaborative team player and will be deeply committed to Ethos Foundation's values of fairness, good citizenship, and reflectiveness.
Ethos Foundation is committed to building an inclusive and diverse organisation and welcome applications from candidates with a wide range of professional and lived experiences. The recognise that with greater inclusivity, comes greater success.
Switchboard’s listening service is available to all LGBTQIA+ communities in the UK. It offers a safe space for anyone to discuss anything, including topics such as sexuality, gender identity, sexual health, and emotional well-being and more. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers overing a vital service to people across the country in times of need, but also proving incredible insights into the issues that impact the LGBTQIA+ community the most.
Since 2021 the organisation has been on a journey to establish a staff team to oversee day-to-day operations within the charity. They are now looking to introduce this new role as they grow throughout 2024 to a team of 11.
Prospectus is delighted to be supporting Switchboard as they look to appoint a Volunteer Community Lead to join the organisation.
This position is offered on a full-time, hybrid basis with 2 days working in the London office a week and the remaining flexibly from home.
The role:
This brand-new role sits within the staff team at Switchboard and reports directly to the Head of Volunteering and Training. The post will work closely with key volunteer-led operational teams. As the charity looks to cover its rota more effectively, they are working towards recruiting and training around 100 new volunteers in 2024, taking the total membership to around 350. This number will continue to grow each year, until they are able to handle ALL of the calls, IMs and emails the service receives.
With this in mind, Switchboard wants to ensure they not only retain new volunteers for a number of years, but that each volunteer books regular shifts, are looked after and feel welcomed and an important part of an active, vibrant and inclusive community.
This role reports into the Head of Volunteering and Training and oversees four main areas: volunteer socials, wellbeing initiatives, celebrations and EDI endeavours. This role is key to ensuring the charity retains, nurtures and engages volunteers within Switchboard, and that they create a community of volunteers which reflects the rich diversity of the wider LGBTQIA+ community.
This vital role will entail, delivering a range of in-person and online engagement events throughout the year, managing the Pride activations for 2025 and onwards, overseeing Switchboard’s programme of volunteer celebrations, managing wellbeing initiatives and ensuring Switchboard continues to celebrate being a rich, diverse and inclusive organisation.
The person:
The successful candidate will have extensive experience of organising and producing social and professional events of all shapes and sizes. They will have strong exposure to EDI initiatives and will have a natural interest, or actual experience in promoting wellbeing in the work-place.
This person will have outstanding people skills as the soft skill aspects of this role will be absolutely critical to its success. It will be important that this person demonstrates a broad understanding of the issues and challenges people from the LGBTQIA+ community face in their everyday lives. Similarly, this person will need to appreciate that these issues and challenges will also be faced by Switchboard’s community of volunteers as a result.
You will have extensive experience of organising social gatherings in a professional or volunteering setting, both large and small, collating and analysing data to measure effectiveness & impact, managing third party supplier & contractor relationships, in addition to having a collaborative, communicative & empathetic approach to mobilising networks and driving forward levels of customer service and Volunteer experience.
This person will be comfortable with public speaking and engaging audiences, will be highly organised and above all, fully committed to the work of Switchboard, becoming a natural advocate for the organisation both internally and externally as a result. This person will need to be able to manage all in-person events, wherever they are based, so some locational flexibility will be required.
Switchboard is committed to growing a team which reflects the communities it serves, so they actively encourage applications from candidates with lived experience and from all marginalised communities.
Do you have a passion for participation? Do you respect children and young people and believe in their rights to be heard? Are you a skilled collaborator who strives to empower children and young people to play a meaningful role in decisions affecting their lives?
If you are committed to protecting and empowering the world’s most vulnerable children, join us!
The Head of Child and Youth Participation (CYP) at Lumos will be responsible for shaping and delivering Lumos’ strategy on safe and meaningful participation of children, young people, families, and caregivers, ensuring it is of the highest quality and that participation is mainstreamed throughout our work.
WHAT WE CAN OFFER YOU:
- 30 days of paid holidays
- Enhanced maternity/paternity/adoption leave
- Life Assurance
- Pension Scheme
- Cycle to Work Scheme, Season ticket loan scheme
- Employee Assistance and Resilience Programme (EARP)
Interview dates:
-Round one interview: 16th September
-Round two interview, including a timed assessment/presentation: 19th September
For more information please see attached job description.
Candidates must have the right to live and work in the UK (or other location).
The client requests no contact from agencies or media sales.
Prospectus is excited to be supporting Commonwealth War Graves Foundation in their search for an Interim Trusts and Corporate Fundraising Officer.
The Commonwealth War Graves Commission (CWGC) honours and cares for the service members of the Commonwealth forces who died in the First and Second World Wars, ensuring they will never be forgotten. Funded by six Member Governments, our work began with building, and now maintaining, cemeteries at 23,000 locations all over the world.
The Commonwealth War Graves Foundation (CWGF) is the charitable arm of CWGC. The CWGF supports the work of the CWGC through seeking funding for diverse projects that actively engage new audiences and find innovative ways to involve the whole community with our work – through education and outreach, voluntary activity, arts and heritage projects, local research and partnership working.
As CWGF’s Trusts & Corporate Fundraising Officer, you'll generate income by creating exceptional written applications and reports. To do this, you'll dive into research, keeping tabs on all fundraising opportunities. Working with different teams, you'll craft strong grant proposals.
You'll bring in new corporate supporters by building relationships, sponsorships, and extra support. In this dynamic team, you'll plan costing, and execute various activities in a charity experiencing an invigorating period of expansion. The successful candidate will understand grant and corporate fundraising, and have experience in building strong and meaningful relationships and steadily securing income.
This is a 6 month fixed-term contract role, with capacity for it to be extended into a full time role. The salary will be £33,438 and the role is fully remote, though office presence is optional if you prefer.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Flora at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
ABOUT THE OPPORTUNITY
The Editorial Assistant - EJN will assist the EJN Senior Editor and Content Officer at Internews' Earth Journalism Network (EJN), a global network working with journalists and media outlets in virtually every region of the world to improve the quality of climate and environmental reporting.
The Editorial Assistant will assist with the production, tracking, and distribution of EJN content, maintaining the EJN website and providing editorial support to EJN program staff across regions. The Editorial Assistant should have experience with research, writing and editing content in English, and content management. This position reports to the EJN Senior Editor and Content Officer.
LOGISTICS
Internews has Headquarters offices in Arcata, CA, Washington, DC, and London, UK which support a hybrid workforce with staff working remotely, fully in-office, or partially remote. This is a remote-based role, and candidates based anywhere in the United States, United Kingdom, Thailand, or Kenya will be considered. Candidates must possess independent work authorization in their location that does not require sponsorship from Internews.
Applications will be reviewed on a rolling basis, so candidates are encouraged to apply soon.
This is a limited-duration position, with an anticipated term of one year. This position may possibly be extended.
OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING
We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.
DAY-TO-DAY TASKS will include:
- As directed, research and write project updates and impact stories and assist with the product of newsletters, resources and reports.
- Assist with the distribution of content, primarily posting resources, project updates and stories on the EJN website.
- Participate in screening applications for grant and training opportunities, reviewing submissions to ensure they meet specific criteria.
- Assist with webinars, online courses and workshops, including providing technical support, organizing registration, and inviting speakers.
- Assist the EJN Editor and web development team with coordinating improvements to the EJN website.
- Support with data collection and database management, including data entry, organizing files and distributing surveys, and provide other administrative support as directed.
- Assist with social media activities such as engaging with EJN's Google group and WhatsApp group members, offering creative input and contributing to communications campaigns as needed.
- In all duties, uphold Internews' Core Values and demonstrate commitment to fostering a culture of belonging.
QUALIFICATIONS WE'RE LOOKING FOR
Required
- 3 years' prior relevant experience, including journalism experience; newsroom experience preferred.
- Professional proficiency in English (written and spoken).
- Strong writing skills; copyediting experience a significant asset.
- Familiarity with content management systems (e.g., Drupal).
- Excellent attention to detail and organizational skills.
- Interest in environmental and/or climate change issues.
- Willingness to work with international colleagues in distant (and multiple) time zones.
- Ability to work well with others, meet deadlines, and respond to changes in priorities.
Preferred
Note: Candidates who do not have these preferred qualifications, but who are interested and willing to learn, are encouraged to apply.
- Experience with media and/or development projects.
For candidates based outside the US, the engagement mechanism, benefits eligibility, and salary structure that apply will ultimately be based on multiple factors and will be reviewed during the hiring process.
Internews Network is an EEO/AAP/OFCCP employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable law.
ActionAid UK (AAUK) is a leading international charity committed to achieving social justice and women and girl’s rights. Part of a global federation and with a footprint across 71 countries, ActionAid UK plays a key role in overall ambitions to achieve a world free from poverty and injustice. ActionAid understand deep-rooted problems facing women and girls and work alongside whole communities to find solutions. AAUK make sure women and girls are safe from harm, able to earn a living and to claim their rights, and we prioritise their rights and leadership during times of crisis. They now seek a Director of Fundraising and Prospectus is leading the search.
ActionAid UK takes a human rights-based approach to their work, ensuring that local people are the drivers of their own change and can claim the rights they are entitled to, regardless of where they are born. New, exciting forms of leadership are driving forward the work and fundraising at ActionAid UK, so we are very interested in unique applications that include co-leadership, job-sharing ideas, and other setups.
ActionAid UK
Director of Fundraising
Permanent
Flexible location but with minimum 12 days per year in the London office
£85,000 to £87,000
The Director of Fundraising will be responsible for leading the Funding Department at ActionAid UK, leading the development and delivery of an effective income generation strategy to support the wider organisation strategic plans. As part of the Executive Leadership Team, this role will be a strategic leader and champion ActionAid’s commitment to decolonization, anti-racism, and social justice. This is an opportunity to implement innovative income generation practices and lead the team to embed these into the organisation. With the support from others on ELT and the Board of Trustees, as well as six direct reports this role will engage and motivate the whole organisation to achieve income generation success.
The successful candidate will be an experienced income generation professional who can demonstrate innovative fundraising strategy creation and implementation that achieves successful income growth. This person will need to have previously managed teams or departments before and will be a strategic leader able to motivate their team, as well as working with other executive leaders. It is crucial this person is aligned with AAUK’s values and committed to antiracism, gender equality, and social justice.
Application information
Closing date for completed applications is Friday 6th September.
To apply
To apply for the role please upload your CV onto the Prospectus website. We will then arrange a conversation with you if your experience fits the requirement and share the application next steps.
Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
We're looking for a kind, compassionate and resilient Contract Manager to join our Shirland West Mental Health Service in Westminster.
£39,655.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Shirland West is a Mental health service commissioned by Westminster Council, part of the Look Ahead Group since 2019.
The service supports 90 clients across 11 sites, we offer a mixture of 24-hour High Support hubs and visiting stepdown sites as part of a housing pathway in Westminster.
With a proactive and caring frontline team, supportive Commissioners, and close ties with community services, we have been able to deliver quality support for our clients and are now considered a good service (B2).
We are looking for a caring, energetic, empathetic and effective communicator, who can lead by example and develop open, honest relationships with clients, staff and stakeholders alike.
The aim is to deliver an inclusive, caring, quality service to customers and offer an environment that staff enjoy working in and are proud to be part of.
The successful applicant will be responsible for the day-to-day operations of a hub and the associated stepdown sites.
Working in partnership with stakeholders, external agencies, and our Commissioning Team, you will lead your Team to offer high quality support to customers who experience severe and enduring mental health issues, to maintain their tenancies and empower people to live their best lives independently and move back into independent tenancies in the community.
As the lead responsible for safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The team structure consists of 1 x Lead Service Manager, 3 x Contract Managers, 1 x Specialist Support worker with additional responsibilities, 1 x Specialist Support Worker, 16 Enhanced Support Workers, 10 Night Support Workers.
The role provides direct line management, leadership, coaching and support to Enhanced Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead Policy and Procedures.
This role deputises for the Lead Service Manager when required.
Early application is encouraged as we will be reviewing applications and arranging interviews throughout the advertising period. We reserve the right to close the job advert early.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please visit our website for a full job description, including further details on the duties and responsibilities of this role.
About you:
Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service. High Performing team player, with a solution focused, pro-active can-do attitude.
Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self-development.
Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations.
Planning - good time management skills, well organised and makes the best use of available resource, forward thinking and able to mitigate risks and demonstrate value for money.
Communication - An excellent and honest communicator at all levels, with an empathetic, approachable and open approach. Is respectful, articulate and has a considered style of communication. Assertive when necessary.
Decision-making - Has a practical and logical outlook and is well organised. Is fundamentally confident, calm and resilient and does not let emotion adversely impact situations or obscure judgement. Handles pressure well.
Delegation - Builds a culture of mutual trust, focusing on people's strengths, does not micromanage and offers encouragement, support and guidance when required.
What you'll bring:
GCSEs in English and Maths (grade A-C)
Clear communication verbally and in writing (proficiency Test)
Experience of using Microsoft Outlook, Excel and Word
3 years' experience of supporting vulnerable adults with complex needs including but not limited to: substance misuse, offending histories, complex trauma, Mental Health issues, Young People leaving Care, Homelessness
Possess excellent leadership skills with a positive, can-do attitude
Be able to demonstrate positive personal authority and maintain proactive working relationships
Demonstrable clinical or therapeutic training, and experience of working within statutory care services
Up to date knowledge of current mental health legislation
Ability to evidence team working and delivering quality services
Management experience
We're looking for 5 kind, compassionate and resilient Support Workers to join our Heany Cluster service in Kensington and Chelsea.
£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The
Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues. The Assessment Centre is staffed 24/7.
The hostels are in close proximity to each other, and staff will be expected to work across the units. Three of the hostels supports both male and female customers and one is males only.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare
For the full list please see our website.
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience (mental health)
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Head of Service (CoramIAC)
Contract: Permanent
Hours: 35 hours per week
Salary: Circa. £60,000-£65,000 per annum
Location: CoramIAC Office - Cockfosters (until January 2025 then moving to Coram Campus - Bloomsbury), Home Based (Hybrid Working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.
About the Role
The Head of Service post holder will take the lead responsibility (under Ofsted registration) as the Adoption Manager of CoramIAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.
Applying to adopt in the UK is open to anyone already in the process with CoramIAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.
CoramIAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.
Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Sunday 8th September 2024 at 23:59
Interview Date: TBC at Coram Campus, Bloomsbury, London, WC1N 1AZ. Please note that interviews will take place in person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No: 1067313
The client requests no contact from agencies or media sales.
Contract: Permanent, Part time
Salary £45,000 - £50,000 FTE per annum dependent on experience and qualifications
Hours Normal full-time office hours are from 9.00am to 5.00pm but working time is flexible
THE ROLE
To direct, manage and oversee the Programme Leaders of the College’s Counselling Programmes, and to ensure that the quality of the research, teaching, learning and assessment strategies of the programmes is maintained at an excellent standard. To contribute to the college’s Strategic Leadership Team. This role will include some temporary cover of our PG faculty until February 2025.
KEY TASKS
To be responsible for:
- Directing, line managing and overseeing the Programme Leaders of the College’s Counselling Programmes;
- Collaboratively working alongside the Academic Dean and Strategic Leadership Team (SLT) to assure that all programmes are delivered at an excellent standard;
- Championing and encouraging the enhancement and research and development of innovations to existing counselling programmes, as well as the creation of new counselling courses and programmes;
- Collaboratively working alongside Programme Leaders and ensuring their continuous professional development in their field of study, as well as enabling them to achieve AdvanceHE status (i.e. AFHEA, FHEA, SFHEA;)
- Ensuring that Programme Leaders are providing effective management of their programmes to an excellent standard;
- Collaborating with the Academic Dean and Chief Finance Officer in the setting of budgets, and then the successful management of those budgets by Programme Leader in the counselling faculty;
- Assuring that Waverley Abbey Trust vision, mission and values are communicated and upheld within the faculty, and that staff are enabled to align with them;
- Assure that the student voice is heard, and that Student Representatives are consulted appropriately in order to assure that teaching, learning and assessment processes are of an excellent standard, and that student well-being is optimised;
- Facilitating monthly departmental meetings with all Programme Leaders, and to ensure that Programme Leaders fulfil their responsibilities to lead their programmes.
OTHER RESPONSIBILITIES
To be responsible for:
- Ensuring that all training is in line with academic and professional requirements as appropriate;
- Assuring the integrity and ethos of the Waverley integrative framework and consistency with all Undergraduate (UG) and Postgraduate (PG) Programmes;
- To oversee and organise yearly reviews of all UG and PG programmes, reviewing programme teaching, learning and assessment strategies and contributing to the Universities’ EMER yearly return;
- To assure the planning of minor changes to all programmes as required, ensuring that modules are up to date with the latest scholarship and professional practice, and at the appropriate point in the validation agreement with the university to prepare the programme for revalidation;
- To be responsible for staff discipline, grievances and complaints, and to deal with them in consultation with the Academic Dean, and in line with college policies;
- To determine staff resource allocation requirements, and to advise the Academic Dean/ Principal of staffing requirements if new staff members need to be recruited to fulfil specific roles;
- To conduct two appraisals of Programme Leaders each year, as well as assuring that Programme Leaders conduct two appraisals a year with their programme staff;
- To work closely with Programme Leaders to oversee and assure the welfare, spiritual well-being and psychological safety of students, within the parameters of the course;
- To attend some residential training teaching blocks and some weekday blocks;
- To continue their own personal professional development through professional conferences, further education, training and engagement in peer reviewed research and publication in journals;
- To maintain a personal counselling caseload (e.g., in private practice or at an agency) in accordance with the highest standards required by professional bodies, including having professional indemnity insurance, clinical supervision, and any other requirements in accordance with the context of the practice (e.g., DBS check);
- Attendance at Waverley Abbey College Team meetings, Academic Boards, Programme Boards, Assessment Boards and events such as Graduation Days;
- To attend two college-wide all staff training days per year;
- To be, or become, a Senior Fellow of the Higher Education Academy;
- To have BACP/ ACC full membership, or other recognised professional body;
- Any other reasonable duties as requested by the post-holder’s line manager;
- To ensure that Programme Leaders work collaboratively with the college office team, so that all programme related matters, such timetables, learning materials for moodle, assessment questions, assignment marking, preparation for all college meetings, as well as university assessment boards etc. are successfully fulfilled;
- To work collaboratively with the Academic Dean and Academic Registrar for all Assessment Boards, ensuring that college procedures and policies are adhered to fairly and properly;
- To attend Programme Voice groups;
- To attend Programme Leaders’ meetings;
- To interview some potential students for entry on to the college’s counselling programme;
- To ensure that programme leaders maintain a strong collaborative relationship with the college’s Admissions Team;
- To consult with the college’s marketing team to ensure that all programme marketing materials are an appropriate representation of the college’s programme, and do not represent a negative impact on the college’s reputation with bodies, such as BACP, or ACC et al.
Closing date 01-11-2024
REF-216 108
Contract: Temporary, Part time
Salary £36,770 FTE
Hours: 0.4 FTE days per week
THE ROLE
Within the broader context of the overall Counselling training programmes, and in the light of any overall Programme policies and guidelines, to lead and manage the MA Counselling Year 3 delivery, maintaining a standard of excellence and safeguarding the distinctiveness of the Waverley Integrative Framework.
KEY TASKS
- Within that broader context, and supported by the MA MAPCo Programme Leader, to be responsible for the structure and delivery of the MA Year 3 cohort, including the student assessment processes. Responsibilities include:
- Ensuring that the student Teaching, Learning and Assessment experience in maintained in line with academic and professional requirements as appropriate;
- Maintaining the integrity and ethos of the Waverley Integrative Framework and consistency with overall BA Counselling Programme;
Establishing and maintaining fair systems for student assessments, including:
- Initial selection of students, taking due account of standards and BA Counselling admission procedures;
- Setting appropriate assignments;
- Maintaining standards in grading; and
- Ensuring tutorial support and oversight of students’ personal development.
- Supported by the MAPCo Programme Leader, to encourage, develop and manage the tutorial teams for MA Year 3, assisting tutors to deliver courses to the highest standards. Responsibilities include:
- Monitoring of team tutors, selection of other associates (role players, supervisors, facilitators, etc) in consultation with the MAPCo Programme Leader;
- Continued oversight of tutors and associates, including team-building and individual appraisal and feedback;
Supported by the MAPCo Programme Leader, to be responsible for the welfare, spiritual well-being and psychological safety of Year 3 students, within the parameters of the course. Responsibilities include:
- Dealing with student complaints and grievances, and handling any cases of academic misconduct, in line with Waverley Abbey College’s policies and procedures;
- To lead and lecture on other modules as agreed with the MAPCo Programme Leader;
- To maintain a personal counselling caseload in accordance with the highest standards required by professional bodies;
- Attendance at Waverley Abbey College Team meetings;
- Any other reasonable duties as requested.
Closing date: 01-11-2024
REF-216 104
Contract: Permanent, Part time
Hours: 1 day a week
Salary: £35,550 FTE
THE ROLE
Within the broader context of the overall Counselling training programmes, and in the light of any overall Programme policies and guidelines, to lead and manage the BA Counselling Year 2 (One day a week delivery) programme, maintaining a standard of excellence and safeguarding the distinctiveness of the Waverley Integrative Framework.
KEY TASKS
- Within that broader context, and supported by the BA Counselling Programme Leader, to be responsible for the structure and delivery of the B.A. Year 2 (one day a week delivery) programme and the student assessment processes. Responsibilities include:
- Reviewing and maintaining development of BA year 2 (one day a week programme), keeping it in line with academic and professional requirements as appropriate;
- Maintaining the integrity and ethos of the Waverley Integrative Framework and consistency with overall BA Counselling Programme;
- Assisting Waverley Abbey College as required in its annual budget process, and keeping spending commitments in the BA Year 2 (one day a week programme) in line with Waverley Abbey College’s agreed budget;
Establishing and maintaining fair systems for student assessments, including:
- Initial selection of students, taking due account of standards and BA Counselling admission procedures;
- Setting appropriate assignments;
- Maintaining standards in grading; and
- Ensuring tutorial support and oversight of students’ personal development.
- Supported by the BA Programme Leader, to encourage, develop and manage the tutorial teams for BA Year 2 one day a week programme, assisting tutors to deliver courses to the highest standards. Responsibilities include:
- Selection of team tutors, selection of other associates (role players, supervisors, facilitators, etc) in consultation with the BA Programme Leader;
- Continued oversight of tutors and associates, including team-building and individual appraisal and feedback;
Supported by the BA Programme Leader, to be responsible for the welfare, spiritual well-being and psychological safety of the BA Year 2 (one day a week programme), within the parameters of the course. Responsibilities include:
- Dealing with student complaints and grievances, and handling any cases of academic misconduct, in line with Waverley Abbey College’s policies and procedures;
- To lead and lecture on other modules as agreed with the BA Programme Leader and College Director;
- To continue personal professional development, professional conferences, further education and training, etc;
- To maintain a personal counselling caseload in accordance with the highest standards required by professional bodies;
- Attendance at Waverley Abbey College Team meetings, Academic Boards, Programme Boards, Exam Boards and events such as Graduation Day;
- Any other reasonable duties as requested.
Closing date 01-11-2024
REF-216 102
Contract: Permanent, full-time
Location of Work: Westminster Kingsway College, 76 Vincent Square, SW1P 2PD & Hybrid Working
Hours: 40 hours per week, including very occasional weekends and evening work
Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.
Benefits
Salary and Leave
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Annual salary of £28,500 to £30,000 depending on experience.
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Annual Leave: 33 days of annual leave, inclusive of all public and bank holidays.
Professional Development
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1:1 Coaching
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Supervision
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Group Reflective Practice
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Ongoing Training
Well-being and Support
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Employee Assistance Programme (EAP).
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Wellbeing activities such as staff socials, yoga, mindfulness, and meditation.
About Us
Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.
Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management. We work closely to support our graduates for up to one year after graduation, and sometimes longer if needed.
Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we assist. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.
About the Role of Programme Coordinator
You will have the unique opportunity to make a significant impact on individuals' lives while immersing yourself in the vibrant world of hospitality. You will join a dynamic and passionate team committed to supporting individuals from disadvantaged backgrounds to complete our training and then guide them into sustainable employment within the hospitality industry. Your role will involve promoting and recruiting onto the programme, working closely with students, and providing individualised support to help them overcome barriers, stay motivated, and achieve their training and career goals.
About You
The successful candidate will be able to demonstrate the following:
Skills:
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Compassionate & Determined: Supporting people with multiple challenges is not always easy and requires patience, compassion, and resilience.
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Composed Under Pressure: Maintain a calm and focused presence in higher-pressure situations.
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Strong Communication Skills: Ability to effectively engage with diverse individuals, demonstrating active listening, empathy, and clear, respectful dialogue.
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Organisational Skills: Proven track record of managing multiple tasks efficiently, prioritising responsibilities, and maintaining systems.
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Adaptability: Skilled in tailoring approaches to meet the unique needs of different individuals, ensuring personalised and effective support.
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Problem-Solving: Ability to focus on finding solutions, have a can-do approach and the ability to take initiative.
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Teamwork: Strong ability to work collaboratively to achieve optimal outcomes for students & graduates.
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Administrative Skills: Confident using MS Office packages, such as PowerPoint, Excel, and email, and our database In-Form.
Experience:
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Experience working with people experiencing homelessness and/or other disadvantages and/or in employment services.
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Understanding of the housing & welfare benefits system.
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Experience working in the hospitality industry – desirable but not essential.
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Background in using person-centred and/or trauma-informed methods, ensuring compassionate and informed support.
Key Responsibilities:
Programme Promotion:
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Promote the training programme to referral organisations and potential students by delivering inspiring and motivating presentations to attract potential applicants.
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Build and maintain relationships with referral organisations to enhance programme visibility and referral pathways.
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Manage a dedicated inbox for referrals.
Information and Taster Sessions:
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Coordinate and deliver information and taster sessions both internally and externally to inform and engage potential participants.
Recruitment:
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Recruit a target number of applicants for the programme.
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Conduct interviews, complete assessment paperwork, and evaluate applicants’ learning needs and support requirements.
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Signpost applicants not suitable to the programme to other suitable organsations.
Student Assessment and Support:
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Support and mentor students throughout the training programme.
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Monitor student progress and work collaboratively to offer additional support in areas such as housing, finances, mental and/or physical health as needed.
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Provide assistance to students with general queries and address any challenges they may encounter.
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Help support students exhibiting challenging behavior and support to deescalate.
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Regularly update referral partners and support agencies on students' progress and identify any ongoing areas where additional support may be needed.
Reviews and Records Management:
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Conduct regular reviews with students to track their progress.
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Maintain and update all required records, including learner records, course content folders, and database entries in accordance with programme requirements.
Programme Delivery:
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Work collaboratively with the Training Manager to support the overall delivery of the training programme, including classroom setup and cleanup.
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Work collaboratively with the Employment & Progression team to ensure students are prepared for work experience.
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Manage students' travel expenses during the programme.
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Communicate with students regarding absences or lateness and liaise with trainers as necessary.
Training Activities:
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Participate in and support training activities such as external visits and practical sessions.
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Deliver employability-related workshops.
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Purchase training equipment and ingredients as needed to support programme activities.
Transition to Employment:
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Work with the Employment & Progression team to facilitate a smooth transition for students from the training programme into the Employment & Progression phase.
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Work collaboratively with the Employment & Progression team and/or other referral partners to identify and/or secure appropriate housing options for graduates.
How to Apply:
Please submit a CV (no more than two pages) and a covering letter by Thursday 5th September – 5pm. The covering letter should demonstrate how you meet the above criteria.
We understand that applicants may not possess 100% of the skills and experiences outlined in the person specification. If you believe you may fit the role and would like an informal chat, please contact Zoe.
If successful, the next steps once a CV and Cover Letter have been submitted are:
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An initial call with the Programme Manager.
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An invitation to a formal interview on Monday 16th September.
Equal Opportunities:
Hotel School is committed to creating a diverse and inclusive workplace. We believe that a diverse team enhances our ability to innovate and work with our students and graduates effectively. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable laws.
We welcome and encourage applicants from all backgrounds and walks of life to apply. If you have any accessibility needs that require an alternative application or interview process, please let us know.
Enhanced DBS Check:
Due to the nature of this role and Hotel School's commitment to Safeguarding, an enhanced DBS check is required.
Start date:
September or October
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.
Doddsfield Rd has 6 independent living flats with floating support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.