Jobs in Caterham

Grants Manager

We are looking for an experienced grants manager in this part-time, flexible role working on a remote basis.

Position: Grants Manager

Location: Remote

Hours: Part-time, 21 hours per week/flexible working available

Salary: £44,182 - £46,872 (pro rata) dependent on experience

Contract: Permanent

Closing Date: Wednesday 11th September. We are shortlisting on a rolling basis and they role may close sooner than advertised

Interview Date: 16th and 17th  September.

The Role

We are looking for an experienced grants manager to work closely with the Head of Grants and Assessment to develop and support grant management, including developing new systems, to ensure that processes are compliant, auditable, efficient, and timely.

You will also be developing and embedding grant policies and processes, writing grant procedures, documentation, overseeing payments, and reporting to Board and other teams.

About You

You’ll bring a good understanding of social enterprise finances, together with an ability to assess social enterprises, including understanding and assessing business models. Ideally you’ll have experience of bidding for and managing grants for a charity or social enterprise, or of starting up and running a social enterprise.

About the Organisation

Helping 1,000 people a year develop the skills, strengths and networks they need to tackle society’s biggest problems, the charity run courses that equip people to start, scale and strengthen organisations that make a positive difference. This is not a traditional school, learning is inspiring, action-based and accessible, supporting people in other ways too, such as funding and mentoring.

Working here is engaging, exciting and demanding. If you are someone who enjoys creating solutions and contributing your ideas, you’ll enjoy working here.

Benefits include:

• 25 days’ annual leave (pro-rata) + UK bank holidays
• 5% employer contribution to your pension
• Learning & development opportunities
• All staff have access to Wisdom, an employee wellbeing app
• Opportunities to train in First Aid and Mental Health First Aid
• Wellbeing initiatives hosted by our Wellbeing Committee
• Free eyecare vouchers
• Regular online socials & weekly catch-ups
• Team away days twice a year
• Flexible working is welcomed!
• Teams based around the UK (as well as in India)
• Cycle to work scheme
• Annual season ticket loan

If you require any reasonable adjustments during the recruitment processes, including assistance with reading this page, please let us know

The organisation is committed to eliminating discrimination and actively encouraging diversity amongst the workforce by developing a staff team that mirrors the rich diversity found in the student population. The charity will not discriminate with reference to age, gender, sexual orientation, race, colour, religion, marital status or disability. However you identify, we would like to hear from you. In the organisations commitment to continue to diversify its teams, freelance staff and programmes, we are particularly keen to hear from people who identify as:

• being from racialised and minoritised communities*
• and/or LGBTQ+
• and/or disabled, including learning and non-visible disabilities

If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or documents linked to below, please

You may have experience in other areas such as Grant, Grants, Grant Manger, Grants, Manager, Grant Officer, Grants Officer, Policy, Social Enterprise.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Unfortunately, due to our limited capacity we are unable to provide feedback to candidates not shortlisted for interview.

Salary: £37,564 starting salary (salary range will increase due to max £40,166 via the length of service) per annum plus £4,190 Inner London Weighting.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: London. We will consider a UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home will be required).

 

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

The postholder will work in the Campaigns team to implement Refugee Action’s advocacy strategy which is central to our ability to influence change at all levels of government, across departments and other statutory stakeholders.

To succeed in the role you will need to demonstrate:

• Experience of developing and implementing effective public affairs strategies, including successfully identifying target lists and influencing political stakeholders.
• Experience of working with sitting MPs, select committees or all-party parliamentary groups advocating for policy change, ideally bringing existing working relationships with MPs and/or their staff. This may have been through another NGO, charity or civil society organisation.
• Experience of planning and organising events, ideally in Parliament or attended by parliamentarians.
• Excellent personal organisational skills, and confidence in building relationships and networks, both in person and online.
• Strong communication skills - both written and verbal.
• A desire to work proactively towards positive solutions with the ability to take the initiative and manage workload effectively and independently.
• Ability to work effectively across multiple campaign areas, and to develop relevant expertise across each of them with support from colleagues.
• A collaborative approach, with both internal colleagues and external partners and stakeholders.
• Understanding of the UK’s hostile refugee protection and asylum system and how it impacts those affected by it. 
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Ability to travel in the UK with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 15 September 2024

Interviews: 01 and 02 October 2024 (on Zoom)

 

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for a not-for-profit asylum accommodation system, see our Most Wanted campaign here.

About the Role 

Sense is recruiting for a Senior Database Officer to join our fantastic team in King’s Cross, London. This is a permanent, hybrid role, working one day a week in the office. The successful candidate will play a crucial role in meeting the department’s complex and varied data requirements.  This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. Your core focus will be delivering data selections and exports to all teams in the Supporter Engagement directorate as such, a solid working knowledge - and experience of the Raiser’s Edge is essential. This is an exciting time to be joining the team as we work towards moving over to Microsoft dynamics in March 2025 and the successful candidate will have a hand in shaping this work and support with the transition.

The main duties and responsibilities include: 

• Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
• Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
• Use this knowledge to champion the supporter’s interests during the planning and development phases of any and all campaigns
• Working with customer teams, produce accurate inclusion queries to extract data.
• Understand and maintain accurate suppression queries to ensure our compliance with both our legal responsibilities and the best practices expected by our supporters.
• Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
• Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders

 
To succeed in this role, you will have: 

• Considerable experience of working with the Raiser’s Edge database with a demonstrable understanding of the single customer view
• Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
• A track record of delivering multi segment data selections accurately and on time in a dynamic working environment
• A clear and demonstrable understanding of data protection regulations and other regulatory frameworks
• Sound understanding of direct marketing practices
• Experience of providing database training and documentation to users
• Excellent organisational skills with a logical and investigative approach to problem solving
• Excellent time management and co-ordination skills
• Experience manipulating and translating client requirements for data into a working technical framework with associated hierarchies and suppressions

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To Apply 

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Prospectus is delighted to be supporting Education Endowment Foundation (EEF) to recruit for a Head of Philanthropy and Partnerships. EEF support schools, nurseries, and colleges to improve teaching and learning for two – 19-year-olds through better use of evidence.

This is a full-time, permanent role, paying a salary of up to £70,500 per annum depending on experience. This is a hybrid role and the postholder is expected to work a minimum of 1 day a week from their offices in Central London.

The Head of Philanthropy & Partnerships is pivotal to the growth and income-generation of the EEF. Its purpose is to develop and drive a strategy to secure £4m per annum in income from a combination of strategic partnerships, co-investment, pro bono and leveraged funding. To achieve this, you will work closely with colleagues, as well as liaise with their CEO and Senior Management Team to identify and develop fundraising opportunities and leverage their expertise to craft creative proposals to inspire and enthuse their prospects.

EEF are looking for a confident philanthropy and partnerships fundraiser within the education or charity sector with a track record of managing a high value and diverse portfolio of donors and clients. The ideal candidate will have demonstrable experience of securing six-figure gifts from non-government sources along with experience of developing and executing organisational income generation strategies.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Salary:                   £46,698 – £47,828 (London) / £42,373 – £43,361 (National)
Hours:                    35
Contract:                Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.     
Please note, we are currently consulting with staff on an expectation of two days a week in-person working to take effect from October 2024 which will apply to this role. We will keep candidates updated on this as appropriate, subject to the outcome of the consultation.        

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Member Intelligence Manager, a key leadership role with responsibility for ensuring we use member data effectively. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in making a difference to the work of the National Housing Federation through the effective use of member and customer data? The successful candidate will manage a small team and play a leadership role in our data intelligence work, working with colleagues across the organisation and using data to inform our member engagement and policy positions, to increase our commercial income and develop new products and service for the sector.
In addition to managing our data, this post will also have primary responsibility for the translation of data into intelligence to help the wider organisation understand membership trends and changes - allowing us to respond quickly to the changing needs of members and drive the quality of our member offer.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- To provide leadership and support to the team in line with the core values of the organisation and with our commitment to drive standards of service to our members.
- To lead a cross-directorate programme of work through the Data Strategy Implementation Group.
- To establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
- To manage the interface with our Customer Relationship Management system to ensure accuracy and efficiency.
- To use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for our work.
- To work with communications colleagues to develop mailing lists and use data and intelligence to inform and shape our messaging about how the sector is regarded by members, stakeholders and the wider public.
- To work with marketing and commercial colleagues to ensure that we use our data and intelligence to target our commercial products and events effectively, and put processes in place to utilise data to drive engagement and income.
- To work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.
- To act as the key contact point for all member survey work.
- To ensure that all of our internal systems and decisions are based on a common set of data.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of playing a strategic role in the use of data in a membership, not-for-profit or business environment.
- Excellent analytical and numeracy skills.
- The ability to communicate effectively and proactively drive forward data-driven decision-making.
- Effective use of CRM systems to inform and deliver high-quality customer service and insight.
- Sound knowledge of GDPR and data protection legislation.
- Experience of data visualisation tools, such as Tableau or Power Bi.
- Experience of effective team management.

Nb within the NHF this role is known as Member Intelligence Manager, but it is equivalent to a Data Analytics Manager- Member Data Intelligence in other settings.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 10 September 2024
Interview date: 19 and 20 September 2024

Would you like to help transform education and the lives of individuals and communities. You will be part of a purposeful Higher Education Institute as a Senior Administrative Officer and Finance Business Support professional. This role offers a unique opportunity to make a significant impact.

As a Senior Administrative Officer and Finance Business Support you will join a team who takes multiple intakes annually, offering a range of qualifications from Certificates to Doctoral degrees. This is a higher education environment with approximately 6,000 non-residential students.

Your Benefits will include:

• Holiday entitlement: 40 days in total: 28 days holiday plus 4 University closure days plus 8 Bank Holidays.
• 5% employer pension contribution & 6.1% employée pension contribution.
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Career and development opportunities, including support to gain further qualifications
• Support for health and wellbeing, including occupational health and counselling support services
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme and season ticket loan

Your Role Will Involve:

• Delivering empathetic student financial support in person
• Managing student finance queries and debt
• Collaborating with internal and external stakeholders
• Providing comprehensive financial management support
• Contributing to the Institute's financial sustainability

Your Skills and Experience Will Include:

• Strong financial acumen, including budgeting and reporting
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure
• Proficiency in financial systems

• Knowledge of Student Loan Company and its processes

If you have the desired attributes and experience plus empathetic understanding of student loans in a higher education setting and feel that you would be a good fit for this role, please send your CV to with out delay

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Pathway CTM is a growing Social Enterprise that helps school-leavers, get into the world of work.

To do this we work with a range of companies across multiple sectors, and schools to deliver our Employability Programme: made up of Events, Application Clinics, One-to-One Support, and Work Experience opportunities. 

Our aim is for every young person in the UK to know the range of options they have once they leave school, unlock their true potential, and ultimately find a valuable place in society. 

We are now proud to be a part of the Learning People group, where our mission extends to supporting adults (as well as school-leavers) into amazing careers with our employers.

About the role: 

(M4 corridor / Reading / South West London main location for delivery in first 12 months)

This is a great role for someone looking to further their experience in project management & delivery. You will be working with our dynamic passionate team contributing towards a positive impact in supporting young people to understand their future options. You will be working closely with our Schools, Employer, Marketing, & Delivery Teams becoming an integral part of the collaboration between all teams.

You will be part of the team led by the Head of Delivery, and you will ensure an organised, prepared approach to client projects is taken. You will be an important team member who is excited to speak and host events with our clients and for our students. Could you inspire young people and want to support them into careers with global brands? Then please read on!

Your responsibilities: 

· Project Management of a portfolio of client projects – including setting up a project plan identifying risks, actioning project tasks, and reporting back to clients on progress via email and regular meetings.

· Clear management of own calendar – this role will involve booking in sessions with schools, hosting in person and virtual events, and travel between in-person sessions.

· Deliver and host small-scale to large-scale (300+ attendees) events for students, parents, and employers.

· Responsible for pre-event tasks – working with clients to create an agenda and creating PowerPoint presentation slides.

· Responsible for post-event collection of data to support in the creation of project reports, including quantitative and qualitative data.

· Responsible for management of team Projects inbox per a team rota, including student, parent, & teacher queries relating to projects.

· Contribute to our Student Support function in relation to your set projects - to help young people with apprenticeship applications and to gather feedback from project events.

What we are looking for:

· Willing to travel across a large geography around (ideally situated in), the M4 corridor.

· Need to have access to car and willing to travel.  

· Experience of delivering events and/or mentoring of young people.

· Experience of managing a project end-to-end.

· Confidence and ability to speak to our main audiences – students, parents, teachers, & employers.

· You should take a methodical and organised approach to your work, paying close attention to detail and prioritising your workload.

Benefits:

· Working in an amazing Delivery Team, who deliver events to students, parents and teachers.

· Work with some of the best multi-national brands who are doing amazing work to level the playing field in their attraction & recruitment campaigns with us.

· Develop your skills in presenting and event mastery – gaining diverse experiences.

· A commitment to your training and development.

· Reduced hours on Fridays and your birthday off as a bonus.

· A great team culture in Central London, with regular drinks and Xmas + Summer parties!

Community Hub Coordinator

We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this. 

As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.

Key Responsibilities:

• Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
• Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
• Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
• Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
• Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
• Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives. 

About You:

The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.

We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.

Why Join Us?

Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.

Other employee benefits include:

• Annual Leave: 28 days plus bank holidays (pro rata for part time)
• Employee assistance program for confidential support
• Wellbeing day: An extra day off specifically to intentionally recharge
• Cycle-to-work scheme to promote healthy commuting
• Tech scheme to support equipment purchase
• Workplace Pension scheme

​How to Apply

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please note that an enhanced DBS check will be required for this role. 

We look forward to hearing from you! 

Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.

Jigsaw4u are recruiting a Support Practitioner to join our specialised and experienced team.

The Jigsaw4u Missing Young People Service is a statutory partnership with the London Borough of Sutton.  Once the missing persons unit has made a referral, the support worker will make efforts to engage the young person so that they can conduct a Return Home Interview to gain insight as to why the young person may have run away or ‘gone missing’.  These interviews can lead to individual support, working on the priorities identified during our assessments in order to reduce risk. 

We also offer advice and consultation to parents, carers and professionals on the issues these young people are experiencing and work closely with Children’s Social Care, Schools, parents and other professionals to reduce and ultimately cease missing episodes from taking place

Join us as a HR BP and play a pivotal role in driving success, enhancing colleague experiences, and shaping the future of our organisation.

What is a HR Business Partner?

As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.

A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.

As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.

The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.

About You

You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.

To perform this role, it is essential that you have the following skills:

• HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
• Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
• Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
• Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.

What can we offer you:

A comprehensive benefits package designed to support your financial wellbeing, health, work-life balance, and career growth:

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Location: London Support Office – Conway Street (Hybrid)

Contract type: Permanent, 35 hours

Salary: £42,213.23 - £51,078.01 (dependant on experience and location) 

This is an opportunity to join Refuge as a Refuge Worker. You will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota including evening and weekends once week in every 8 weeks.

Community Fundraising Regional Manager

Full time (35 hours pw) - hybrid

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Through the management of a high performing team you will drive the recruitment of new fundraising volunteers and provide a high standards of supporter stewardship through In Aid Of fundraising, increasing income and long-term commitment and support. You will recruit, retain and manage members of the community fundraising team, geographically dispersed throughout England and ensure the team are providing best practice advice on legal requirements, policies and alignment to the Fundraising regulations.

Required Knowledge, Skills & Experience

• Experience of achieving income targets via community fundraising income streams
• A proven track record of growing net income through establishing, developing and nurturing volunteer fundraisers and fundraising groups including senior volunteers
• Experience of developing and implementing new fundraising ideas
• Experience of line management of a community focused and dispersed team
• Experience of managing, prioritising and planning resources against a portfolio of projects/work

About the Role 

• Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy, key products/campaigns and messages
• Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
• Analysing and proactively managing fundraising group development in order to achieve agreed targets
• Work closely with other teams in your area to optimise the impact of engagement in your communities 
• Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy
• Delivering leads and developing prospects to support the community fundraising strategy
• Monitoring and feeding back intelligence relating to identified St John Ambulance markets and competitors in order to inform future product development 

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We're looking for a kind, compassionate and resilient Support Worker to join our Theresa House and Hamlets Way services in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development

- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description