Jobs in Caterham

Due Diligence and Research Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 9am on Monday 2 September 2024

About the role:

The British Museum has built a reputable prospect research function which supports both Advancement and the Museum's wider management. Our research strategically harnesses information and data to drive fundraising decisions. We ensure we have the right tools, skills and networking that supports the Museum with its mission. Our internal service also includes the provision of non-philanthropic research for Trustee Business and other Museum departments.

Our research is regularly audited and designed to adhere to recommendations set out by The National Audit Office, and numerous internal policies and financial controls. As with any function, the processes in place are reviewed regularly to ensure we remain effective and compliant.

This post will focus on providing the Museum with exceptional due diligence reports. It will play a key role in supporting the work of the Advancement Operations Team.

The successful candidate will combine excellent interpersonal skills, exceptional research and prospecting skills, with a high level of accuracy and detail.

Key areas of responsibility:

• To take primary responsibility for Due Diligence for the department, including requests from senior leadership, ensuring the best possible standards are achieved.
• To provide briefing notes for key events (such as dinners) and support with researching prospects and donors for key stakeholders across the Museum.
• To champion use of the CRM database (Raiser's Edge) - taking primary responsibility for improving prospect and donor data, maintaining exceptional accuracy in the Prospect module and Notes tab on the Raiser's Edge database as well as monitor supporter data and ensure that supporters are appropriately canvassed, working with the Database Manager to devise technical solutions.
• To play an active role in ensuring supporter data compliance in accordance to the regulations specified in UK GDPR and The Fundraising Regulator.
• To assist in the training and supervision of new staff and volunteers within Advancement.
• Play an active role in greeting guests at Museum evening and breakfast events as necessary and where necessary attend events outside of general working hours (time off in lieu will be given).
• To deputise for the Research and Fundraising Priorities Manager.

Please refer to the job description for further information.

About you:

• Educated to A-level or equivalent.
• Experience as a Due Diligence Research Assistant/ Data Assistant.
• Full IT literacy, understanding of CRM databases and of the General Data Protection Regulation and Fundraising Code of Practice.
• Experience in conducting Prospect Research and Due Diligence screening and working at a charity or not for profit organisation.
• Excellent analytical and research skills with the ability to read and analyse a significant amount of data.
• Strong attention to detail, able to multi-task and improve tasks and procedures.
• Ability to work proactively and methodically to deadlines, independently or as part of a team, calm and patiently, and work out of hours (time off in lieu will be given).

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental health service in Ealing

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full job description on our Website

Vision Rehabilitation Specialist

We’re looking for a qualified Vision Rehabilitation Specialist (ROVI) to work for an important charity offering a wide variety of services to vision-impaired people across Cheshire, Halton, and North Wales.
 

Position: Vision Rehabilitation Specialist (ROVI)

Location: Home based with regular travel across Wrexham, with the requirement to work from the Council Offices and company offices on occasion

Hours: Full-time (37 hours per week)

Contract: Permanent

Salary: £33,977.84 - £35,246.40 per annum

Closing date: 19th September 2024

Benefits of working for the organisation: Full 2 week induction where you will meet the teams and experience each service, access to a training suite and regular reviews of any required training, annual team building days and regular staff socials, 26 days’ holiday increasing to 32 days after 5 years’ services (plus bank holidays) and access to an employee assistance programme which includes free 24/7 counselling, legal and information line.

About the role:

As Vision Rehabilitation Specialist, you will identify, deliver and evaluate professional rehabilitation interventions to vision impaired people to enhance their skills and confidence to maximise their independence.

You will provide a person-centred outcome-focussed approach to rehabilitation; supporting people to identify measurable outcomes, carry out assessments and develop a plan that will support each person to achieve their outcomes and meet their needs, reducing risks and lessening the impact of their VI.

The Vision Rehabilitation Specialist will work collaboratively with other services within the organisation to ensure individuals are receiving support whilst waiting for assessment and rehabilitation.

Key areas of responsibility include:  

• Triage – To carry out an initial conversation, in line with the Social Services and Wellbeing (Wales) Act, to identify further actions, and risk factors, refer and signpost to the organisation’s wider services and other organisations to meet the individuals’ desired outcomes.
• Assessment - To undertake specialist VI assessments with the person to identify their needs and aspirations to promote independent living.
• Plan – To agree a plan with the person about how their needs can be met, through other services, equipment and rehabilitation.
• Rehabilitation and service provision – To implement, evaluate and review rehabilitative services to the vision-impaired person aimed at maximising and maintaining independence, safety, dignity, and choice.  Rehabilitation may include, but not be restricted to:
  • Daily Living Skills – to include the teaching of new skills or adapted practice for all aspects of daily living, home management, employment and leisure.

• Communication Skills – to include all forms of access to communication including but not limited to print, Braille, Moon, audio description, ICT, telephones, Deafblind manual and block alphabet.

• Mobility training – To develop planned programmes of training to develop independence in indoor and outdoor mobility environments, including training in guiding skills, pre-cane, long cane, orientation (including specialist equipment) and route planning techniques. 

• Low vision - To provide training/therapy in coordination with local NHS low vision services that help individuals make the best use of functional vision.

• Risk –To identify, assess and mitigate risk throughout the rehabilitation provision.

• To work with vision-impaired people who have additional complex needs.
• To assess and recommend minor works of adaptation and liaise with all relevant parties in line with appropriate budgets and policies.
• To provide statistical information to feed into quarterly contract monitoring reports.
• To enable the Local Authority to maintain their Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.

Key skills required for this role:

• Foundation Degree in Rehabilitation Studies (Visual Impairment) or equivalent.
• Ability to develop clear plans and communicate these to service users and other staff.
• Recognised rehabilitation work qualification (or currently working towards it)
• Proven experience in performing rehabilitation assessments with visually impaired people and providing mobility, communication and daily living skills training.
• Working knowledge of good practice relating to safeguarding.
• Ability to deliver training/advice sessions to individuals or groups of service users, carers and other organisations.
• Knowledge of Health and Safety legislation, including lone worker policies.
• Ability to travel and work in all areas of Flintshire and Wrexham.
• Strong personal organisation/time management.
• Proven track record of maintaining and updating personal records for clients.
• Ability to record service management statistics.
• Be calm and deal sensitively with people and be open-minded to all cultures and ways of life.
• Work on own initiative, whilst exercising discretion and confidentiality.
• Be a team player.
• Be willing to work flexibly (outlook, work hours, work location).
• Able to implement programmes in partnership with other agencies.

About the organisation:

The employer is a well-established organisation with a strong history of promoting independence and support to people with vision impairments (VI). Offering a wide variety of services for vision-impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients. 

The organisation delivers the vision rehabilitation contracts to four local authorities across Northeast Wales. The team are managed and led by qualified and experienced Vision Rehabilitation Specialists (VRS), ensuring the best support from people who understand the role. You would be a part of a wider team of VRSs, meeting regularly to share learning and to give and receive support.

The employer understands the importance for all their staff to receive additional training as needed and support from the wider sector, so RWPN registration and membership fees are covered for the VRS team by the organisation. The organisation is also represented in the Wales Rehabilitation Officers Forum (WROF) and the Wales Vision Forum, to ensure that we are up to date with any changes affecting VRS working in Wales. VRS are also able to meet with other VRS more widely than Wales through the organisation’s membership of Visionary.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Girlguiding is embarking on a new innovation adventure, using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.

We are seeking a dedicated project coordinator to join us to support the creation and testing of innovative pilot projects. This role involves coordinating collaboration activities, engaging with internal and external contributors, and shaping pilot projects to engage girls less likely to participate in our core offerings.

Key duties and responibilities: 

• Coordinate small projects, manage budgets, and report on progress.
• Build positive relationships with stakeholders and facilitate collaboration.
• Conduct market research and raise awareness of new offerings.
• Gather knowledge and insight to inform project development and scale-up.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid wokring model. For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

Girlguiding is embarking on a new innovation adventure, using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.

We are looking for an experienced business development lead to create scalable, market-ready projects. You will lead market research, build partnerships, engage potential customers, and develop business plans to secure funding.

Key duties and responsibilities:

• Conduct market research to identify needs and opportunities.
• Develop and implement market strategies.
• Scale up new delivery models and secure funding.
• Build and maintain relationships with partners and customers.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

Girlguiding is embarking on a new innovation adventure, using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.

We are seeking an innovation and reach manager to lead the development and implementation of pilot projects which reach new and diverse audiences. This role involves fostering creativity, collaboration, and inclusivity to expand Girlguiding’s reach.

Key duties and responsibilities: 

Project management: develop and oversee pilot projects, using human-centred design and innovation methodologies.

Scale up: oversee business development and scale up, taking offerings to marked and bidding for funds.

Collaboration: work with stakeholders for successful project delivery and build positive relationships with funders and partners.

Budget management: manage project budgets and report progress.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid wokring model. For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We have an exciting opportunity for 2 x Children & Young people's (CYP) Independent Domestic Violence Advisor to join our London CYP Service, working 37.5 hours a week until 31st March 2025.

Do you want to make a difference every day? Do you want to contribute to change & improve the quality of lives of children and young people?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts - Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Old Street office with flexibility of hybrid working.

As a Children & Young people's Independent Domestic Violence Advisor you will be required to:

• Effectively manage a caseload of different risk level cases of young people and provide specialist support to reduce the risk and increase safety.
• Provide one to one support to children and young people living in families affected by domestic abuse.
• Work collaboratively with LVWS IDVAs and other relevant support services to achieve the best outcomes for the family unit.

As a CYP IDVA:
• You will have a thorough understanding of the current issues for children and young people experiencing domestic abuse
• Experience of carrying out comprehensive needs and risk assessments; to ensure CYP's receive an individually tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are on a journey to be one of the best students’ unions in the UK and the world and we want you to join us on that mission.

Job description

The Networks Coordinator position will play a pivotal role in supporting the development of our student networks to create inclusive, dynamic, and engaging communities at UCL, a global top 10 university. 

You’ll empower, train, and support our students to host events, run campaigns, and raise awareness. You will help broker new partnerships with charities and other student groups facilitating our students to build community and get the most out of their time at UCL.

Our networks are run by student leaders, and you’ll act as a key link between them and our elected officers to ensure they can make meaningful change locally and nationally.

How to apply

Please apply directly through our website.

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

Interviews will take place on Friday 20 September, 2024.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community. 

· Provide up to date, shelter specific information as appropriate, for cross organisation usage

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: London office – flexible homeworking in line with Crisis’ Hybrid Working Policy 

About the role 

As a Partnerships Development Executive, you will join the Partnerships and National Engagement Team during an exciting period of growth and will play an active role in helping build new transformational partnerships which support Crisis’ new ten-year strategy.

Day-to-day you will often be the first point of contact for new companies wanting to support Crisis, working closely with Corporate Social Responsibility Teams and business leaders to identify shared objectives and values, helping key stakeholders to understand our mission to end homelessness. You will be instrumental in building exciting partnerships including brand, strategic and charity of the year partnerships.

You will join a supportive and effective team, utilising your outstanding stakeholder management and excellent communication skills to build new partnerships ensuring maximum potential is achieved for Crisis and our new partners. This role is a fantastic opportunity for an ambitious partnership fundraiser, who loves making new connections and is comfortable leading on smaller applications and proposals and providing instrumental support across larger partnership opportunities.

About you

• Excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience. 

• Previous experience of writing proposals and presentations 

• Awareness of business trends and corporate audience insights, and able to identify new opportunities for Crisis partnerships.

• Confidence working with both internal and external stakeholders to ensure successful partnerships.

• A proactive team player, able to work closely with others in pursuit of a shared purpose. 

• Passion for ending homelessness in the UK. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing leave

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 8 September 2024 23:55

Interview process: Competency-based interview + written task.

Interview date and location: W/C 16 September via Microsoft Teams

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.

Main responsibilities 

• You’ll work flexibly to support students to engage in a variety of projects and classes 
• You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records 
• You’ll provide flexible delivery support, delivering whole or part sessions as and when needed 
• You’ll independently set up, plan and lead free time activities

Who we’re looking for 

• You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid) 
• You’ll demonstrate experience in leading classes, project activities and/or sessions without support 
• You’re an excellent communicator, someone who listens with great patience and empathy 
• You’re able to inspire trust and confidence, behaving with integrity and honesty at all times 
• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What is your experience of working with SEN adults in a training capacity? 
2. What is your understanding of challenging behaviour? 
3. What are your top three qualities that make you an excellent Assistant Facilitator? 

Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us. 

If you would like to have chat about the role or visit us prior to applying, please contact us. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

Are you highly organised, detail-oriented, and skilled at building strong relationships? Are you an experienced EA/PA with a proactive mindset, capable of thriving in a dynamic team environment and effectively reducing the workload for those you support?

We are partnering with a growing independent environmental non-profit to recruit an experienced Executive Assistant to support a team of four senior executives (C-suite).

As the Executive Assistant reporting to the COO, you will manage diaries, coordinate meetings and travel, assist with Board-level logistics and minute-taking, and handle communication and administration. The role will also support event planning, contribute to organisational efficiency, draft key documents, and maintain strict confidentiality. Additionally, you will contribute to wider business effectiveness by supporting strategic projects.

Key Responsibilities:

• Senior Executive Support: Manage diaries, coordinate weekly and monthly meetings, handle room bookings, and set up presentations and video meetings.
• Travel Arrangements: Arrange business travel for Directors, prepare itineraries, and support the wider management team as needed.
• Board-Level Support: Oversee meeting logistics, take minutes, and assist with Board-related tasks.
• Communication and Administration: Proactively manage communications, administration, and diaries. Balance workloads for Executive Directors and assist with prioritisation.
• Event Planning: Participate in cross-functional teams to organise conferences and events.
• Collaboration: Work closely with office managers to enhance organisational efficiency.
• Document Preparation: Draft briefing notes, meeting documents, presentations, and correspondence.
• Paper Coordination: Prepare materials for Board, C-suite, and senior management meetings.
• Confidentiality: Maintain strict confidentiality at all times.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.

This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE) 
Reports to: CEO 
 

About Us:

Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.

Our impact is best expressed by the students and families we serve:

• “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
• “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent 
• “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent

With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years. 

As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community. 

Join us and be part of a mission that changes lives through the power of music.
 

The Role:

As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music. 
 

Key Responsibilities:

Customer Service and Enrolment Coordination:

• Act as the first point of contact for new enquiries, enrolled students, parents, and teachers. 
• Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach. 
• Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
• Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
• Track contact through our CRM and process data securely.
• For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.

Scheduling and Lesson Management:

• Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
• Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
• Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided). 

The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity. 

About You:

• Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
• Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
• Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
• Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
• Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.

Benefits:

• Flexible working hours to suit your schedule.
• Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
• Be part of a passionate team dedicated to making music education accessible to all.