Permanent jobs in brentwood
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.
Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.
Role Description - What will you do?
People
You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams.
You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.
You will need to be able to promote the natural and cultural heritage of landscapes.
You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.
You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.
You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.
Place
You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.
You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.
Business
You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.
To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage
The approach you will need and the skills and attributes we require
To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.
To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.
To quickly gain an understanding of the Forest Centre budget and financial procedures.
To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.
To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.
To have a Full UK driving licence.
To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people, in all their diversity, to flourish.
At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind.
If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you.
We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.
Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable.
Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary is £26,000 gross per annum (UK) or EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 (gross) per month before benefits.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people, in all their diversity, today and for future generations.
We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
Key responsibilities
Reporting to the Head of Compliance, you will:
- Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.
- Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.
- Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.
- Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.
- Gather evidence for and support compliance actions.
- Maintain tracking tools and a well-organised evidence repository.
- Help coordinate research projects and evidence-gathering programmes.
- Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.
- Contribute to 5Rights reports, positions, communications and fundraising materials.
- Represent 5Rights as an expert at meetings and events.
- Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.
Person specification
You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission.
ESSENTIAL skills and attributes:
- Thorough and thoughtful researcher
- Clear, concise, and engaging writing style in English
- Confident verbal communicator in English
- Inquisitive and keen to share the results of your research
- The ability to use your initiative, exercise good judgment and make nuanced recommendations
- A meticulous eye for detail and proven ability to design and deliver high-quality research products.
- Team player, but also able to work independently, setting goals and meeting them
- Able to make good decisions on the relative importance of competing tasks, and meet deadlines.
- Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;
- A can-do, action and solution-oriented attitude;
- A commitment to the Foundation’s work and values
- Right to work in Belgium or the UK.
- A commitment to the role for a minimum of two years, contributing to a growing and ambitious team.
DESIRABLE skills and attributes:
- Knowledge of technology policy, privacy, children’s rights or a related field.
- Experience of providing research support in a policy environment.
- Experience working internationally and in cultrally-diverse settings;
- Ability to work and research in other languages, such as French or Spanish.
Remuneration and details
- Location: Remote position with employees based in UK and Belgium. Co-working office spaces are available up to twice a week.
- Salary: a gross salary of £26,000 per annum for UK-based candidate, with flexibility depending on experience; EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 per month (gross) before benefits
- Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.
- Statutory pension contribution.
- 25 days of annual leave.
- Work equipment including a laptop and mobile phone will be provided
- Starting data: asap.
- Reporting line: Head of Compliance.
5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.
You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.
Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disability service in Gravesham.
£32,166.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Team Leader is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
This role deputises for the Deputy Contract Manager when required.
This shift pattern for this role is Monday - Friday, 9.00 - 17.00
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Navigators are the first point of contact into the Recovery and wellbeing pathway in the Recovery and Wellbeing Service.
Our Navigators signpost people to services within the borough that are tailored to their goals, needs and aspirations. Service users may be provided with information and advice or be signposted internally and/or externally. Follow up calls are made to service users to ensure signposted services have been accessed. The Navigators also support people who may need support in small steps towards connecting with resources and opportunities available.
If you are passionate about providing support to individuals and are dedicated to promoting mental health awareness, we would love to hear from you.
The client requests no contact from agencies or media sales.
UK Feminista is recruiting for a Director.
Hours: full-time, 35 hours per week
Salary: £53,130 per annum
Location: Flexible (home working, based in our coworking space in London or hybrid). Regular office attendance required (minimum once a week).
Role Overview
The Director of UK Feminista plays a pivotal role in driving forward the organisation’s mission to advance sex equality through strategic leadership, operational oversight, and external advocacy. They are responsible for shaping and delivering UK Feminista’s long term vision, ensuring that its work remains bold, effective, and rooted in feminist principles. Working closely with the Board of Directors, the Director leads the organisation’s strategic planning processes, oversees programme delivery, and ensures compliance with all legal and regulatory responsibilities.
The role requires strong financial stewardship and a proactive approach to income generation, including fundraising from trusts, foundations, and supporters. The Director also manages a small staff team, fostering an inclusive and empowering organisational culture. As a visible leader and public representative, the Director builds relationships with stakeholders across civil society, education, media, and politics to maximise the organisation’s influence and impact. This is a unique opportunity to lead a dynamic organisation that challenges systemic inequality across the UK.
2. Application process
Documents
Please apply via CharityJob, including your CV, covering letter, and Recruitment Monitoring Form.
The covering letter should include answers to the following:
- Tell us about your background and experience
- Why are you interested in the role and how do you meet the requirements?
- What is your approach to feminist campaigning?
The Recruitment Monitoring Form is available to download from the UK Feminista website. This will not be viewed in conjunction with the application.
A copy of UK Feminista’s HR Privacy Notice can be provided upon request.
We are committed to increasing diversity in our team and welcome applications from people of all backgrounds. We operate a guaranteed interview scheme for applicants from underrepresented groups who meet the essential criteria for the role. If you wish to be considered under this scheme, please indicate this in your application.
Deadline and key dates
The deadline for applications is 9am Saturday 10th May 2025. Late applications will not be accepted.
Applicants must be available to attend a face-to-face interview in London week commencing 19th May 2025. This will include a short task about which you will receive information when offered an interview.
Candidates shortlisted for interview will be notified by Tuesday 13th May 2025. If you have not heard from us by that time your application has been unsuccessful.
3. About UK Feminista
UK Feminista is a feminist campaigning organisation working for a society in which women and girls live free from sexism and violence. We campaign for systemic change so that women can enjoy their rights as enshrined in the Convention on the Elimination of All Forms of Discrimination against Women. We exist to tackle the root causes of sex inequality.
As part of our vision and in line with our partners, UK Feminista recognises prostitution, pornography and lap dancing as forms of commercial sexual exploitation. We further recognise a woman’s right to access a legal, free, safe abortion as fundamental to women’s reproductive rights.
Our values:
- Feminist We are a feminist organisation which recognises and actively works against discrimination.
- Collectivism – We are compassionate and acknowledge our mutual responsibility to support one another, stay connected, share knowledge and contribute to collective efforts.
- Adaptable – We work flexibly and dynamically, taking initiative and staying curious so we can learn from each other and respond to our changing environment.
- Professionalism – We are a passionate team of experts motivated to deliver high quality, evidence based campaigns with integrity. We are committed to collaborating with other experts and working to amplify the voices of survivors.
- Ambitious – We are bold and ambitious for change in society. We are also ambitious for our people, who we support to develop and thrive.
Our current strategic priorities:
1. Combating commercial sexual exploitation – our long term goal is that the government adopts laws to effectively combat commercial sexual exploitation and support victims survivors.
We work with survivors, policy makers and practitioners to combat commercial sexual exploitation. We provide the Secretariat for the UK Parliament’s AllParty Parliamentary Group on Commercial Sexual Exploitation. We also provide the Secretariat for A Model For Scotland and the CoSecretariat for Not For Sale.
2. Tackling sexism and sexual harassment in schools and colleges – our longterm goal is that all schools and colleges take effective action against sexism and sexual harassment.
We conduct research, provide training and resources to schools, and run a national award scheme which recognises schools that take outstanding action against sexism.
UK Feminista is a not for profit company limited by guarantee, established for charitable purposes. Our work is governed by a Board of Directors.
4. Job description
Key Responsibilities
1. Leadership & Strategy
- Develop and implement UK Feminista’s strategic vision and business plan.
- Ensure operational efficiency, compliance, and financial sustainability.
- Represent UK Feminista externally and engage with key stakeholders.
2. Fundraising & Financial Management
- Identify and secure funding from trusts, foundations, and other sources.
- Manage funder relationships, applications, and reporting.
- Manage financial processes, including budgeting, payroll approvals, and compliance.
3. Governance & Compliance
- Serve as the main liaison with the Board of Directors, preparing papers and reports.
- Ensure compliance with legal, financial, and safeguarding regulations.
- Act as the organisation’s Designated Safeguarding Lead and Data Protection Officer.
4. People & Operations Management
- Lead and support the staff team, ensuring effective recruitment, onboarding, and performance management.
- Maintain and implement HR policies and procedures.
- Ensure staff have the necessary resources and support.
5. Communications & Public Engagement
- Act as the organisation’s spokesperson, managing media relations and public representation.
- Oversee external communications, including the website, press releases, and advocacy efforts.
6. Programme & Campaign Oversight
- Provide strategic oversight and management of UK Feminista’s Programmes, ensuring effective delivery and advocacy.
- Lead policy and campaign work on commercial sexual exploitation
- Represent the organisation in advocacy networks and campaigns.
The postholder will manage a small team, and report to the Board of Directors.
Notes
This job description cannot cover every issue or task that may arise within the post at various times and the postholder will be expected to carry out other duties from time to time which are broadly consistent with those in this document.
5. Person specification
Skills, knowledge and experience
Essential
- Proven senior leadership experience in the charity, advocacy, or public affairs sector.
- Strong fundraising and financial management skills.
- Experience in strategic planning and organisational development.
- Strong people management and HR experience.
- Knowledge of governance, compliance, and safeguarding.
- Excellent communication and media engagement skills.
- Commitment to feminist principles and gender equality.
Desirable
- Experience in political lobbying and public affairs.
- Knowledge of gender equality in education.
- Background in campaigning or policy development.
Personal qualities
- Commitment to the aims and values of UK Feminista
- Teamplayer:
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- Happy to regularly provide and receive constructive feedback in support of achieving organisational objectives
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- Collaborative and able to work flexibly in a small team to deliver shared priorities
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- Supportive and eager to help colleagues develop and grow
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- Keen to proactively contribute ideas and knowledge in team meetings
- Proactive:
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- Enthusiastic, self-motivated and happy to work independently
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- Able to organise, plan and deliver work under pressure and ahead of time
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- Able to take responsibility and ownership over own work, including through applying a high attention to detail to ensure accuracy and quality and asking for support when needed
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- Willing to learn and develop
- Resourceful and adaptable:
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- Solutions-focused, a ‘can do’ attitude and able to demonstrate initiative when facing challenges
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- Creative and able to maximise outputs from a small budget and limited time
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- Happy to work responsively to a changing context and to the timelines of external stakeholders
Note: UK Feminista is committed to safe and fair recruitment, safeguarding and protecting those who come into contact with the organisation. We ensure all our staff are vetted to the appropriate standard for the role undertaken, and that staff are supported and trained to undertake safeguarding responsibilities to a high standard.
Due to the nature of the role, the successful candidate will be required to undergo an enhanced DBS check before an offer of employment is confirmed. UK Feminista is committed to equality of opportunity for all and welcomes applications from a wide range of candidates, including those with criminal records. UK Feminista undertakes not to discriminate unfairly against any subject of a criminal record check on the basis of a conviction or other information revealed. We would be very happy to discuss the nature of convictions if applicants have any concerns. To arrange a confidential phone call, please contact us.
Working for a society in which women and girls live free from sexism and violence
The client requests no contact from agencies or media sales.
Job Title: Fostering Supervising Social Worker
£38,717 per annum (£36,467 salary + £750 homeworking allowance + £1,500 out of hours allowance) + an additional £4,184 London weighting allowance if living in a London borough.
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased with travel required across Kent including Maidstone, Gravesend and Northfleet
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity for a Fostering Supervising Social Worker to join our growing team, developing new services and support for our carers in Kent. The Supervising Social Worker will use a therapeutic parenting skills, alongside our trauma informed approach to support and advocate for our carers and the young people and children they look after. The Fostering Supervising Social Worker will be an essential presence in our recruitment and retention of carers events and must be willing to travel regularly as part of their duties.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Fostering Supervising Social Worker will include:
- Provision of regular support and supervisory visits to Foster Carers using a trauma informed approach
- Ensuring children are visited, listened to and are able to participate in TACT's activities
- Identifying the professional development of foster families and provide therapeutic support where appropriate
- Use therapeutic parenting skills and facilitate support groups as needed
- Ensure regulatory requirements are met and exceeded in line with TACT's policies and procedures
- Adhere to child protection and safeguarding procedures and practice
- Participate in activities to develop and grow TACT's presence in the region
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Fostering Senior Supervising Social Worker will be required to travel throughout Kent as outlined and to London at least once a month and on other occasions for training and team wellbeing events.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday 5th May 2025
Interview Date: Monday 12th May 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team.
Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.
As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.
Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.
As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.
Interview Date: 29 May 2025
Vacancy Reference Number: 84055
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Programme Lead (North West & Yorkshire)
Salary: Starting Salary: £34,237- £36,853 depending on experience, skills and qualifications*
(see below for more details on remuneration)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays.
Application details
We are looking to hire someone whose location is well connected for reaching our schools in the North West and in Yorkshire and Humber. Please send your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Closing date: Wednesday 30th April
Interview dates: First round phone interviews on Tuesday May 6th and & Wednesday May 7th
Second round online interviews for shortlisted candidates on Friday May 9th and Monday May 12th
Start date: August 2025
Terms: Permanent, subject to successful probation review at 3 months.
Contract: This is a full time post, but we would welcome applications from those looking for part-time or flexible working.
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Programme Lead (West & East Midlands)
Salary: Starting Salary: £34,237-£36,853 depending on experience, skills and qualifications*
(see below for more details on remuneration)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
-
You are flexible, can think on your feet and can bring your own experiences to the work we do.
-
You are highly-organised, look for solutions and can prioritise and manage a varied workload.
-
You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
-
You are willing to travel nationally on a frequent basis (2-3 days a week) during term time; this will include regular overnight stays.
Application details
We are looking to hire someone whose location is well connected for reaching our schools in the West and East Midlands. Please send your most recent CV and a document answering the questions below:
-
Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
-
Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
-
Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Closing date: Wednesday 30th April
Interview dates: First round phone interviews on Tuesday May 6th and & Wednesday May 7th
Second round online interviews for shortlisted candidates on Friday May 9th and Monday May 12th
Start date: August 2025
Terms: Permanent, subject to successful probation review at 3 months.
Contract: This is a full time post, but we would welcome applications from those looking for part-time or flexible working.
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Resident led social housing association is looking for a Director of Finance
- An opportunity to join a sector leading organisation
About Our Client
Phoenix is a housing organisation with a difference. All housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it's helped us earn a wide range of accolades and awards.
We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new corporate plan will help us deliver on our vision of 'together we are building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
We are the first resident-led housing association in London. Our model empowers tenants and leaseholders to take a central part in decision-making and become shareholding members. Our Management Board is led by our Resident Chair, there are five other resident Board members, four independent members and two Councillors.
We encourage all residents to get involved with Phoenix, to influence direction, services and future priorities.
We support local community initiatives to improve the environment and quality of life for everyone who lives and works in south Lewisham
Phoenix Community Housing has an exciting opportunity and are looking for an Executive Director of Finance to join the forward-thinking and customer focussed Executive Team.
You will be responsible for ensuring that Phoenix complies with all financial regulatory requirements, and that supports the delivery of the Board's strategic objectives.
This role combines the Finance, Procurement and Commercial teams at an exciting time as Phoenix looks to strengthen its strategic approach to tackling the issues faced by the sector and to deliver the homes and services our residents need to build a better future for our Phoenix Community.
This is a unique opportunity to work for an organisation that is truly resident led, ensuring that the resident voice informs all business plans and strategies.
Following a recent restructure, this role requires a hands-on forward-looking Director of Finance, who will embed a business partnering, value added culture within the Finance team.
Job Description
Key responsibilities
- Financial stewardship - Leading business critical functions: treasury, business planning, financial accounting and processing services, procurement and commercial; strengthening Phoenix's financial position leading to the ongoing protection of its viability and investment standing
- Customer driven decisions - Being instrumental in overseeing the use of financial insight and feedback to continue supporting a customer-led approach to effective decision making
- Risk and assurance - Ensure all risks are identified, removed, minimised or balanced with appropriate rewards, and monitor risk mitigation strategies, ensuring all future plans are robust, tested and appropriate
- Treasury management - Effective negotiation and relationship-building with lenders and other bodies to obtain funding at the most beneficial rates for Phoenix, working in partnership with the Chief Executive and Executive Team.
- Procurement - Develop and deliver procurement strategies that ensure Phoenix meets all legal requirements and achieves value for money, and that are aligned with the Corporate Plan and other corporate strategies.
- Commercial - Delivery of commercial strategies that maximise income for Phoenix while aligning with our ethos and values, and with our community investment activities.
The Successful Applicant
What you will need
- Leadership - Executive experience or held a senior management position with regular exposure to the Executive Team. Leading a finance and treasury team with the ability to lead and inspire a diverse workforce
- Strategic thinker - demonstrate a cross-organisational solution focused approach, having had exposure to boards and committees, helping drive organisational change.
- Qualified accountant - CCAB or equivalent qualified accountant with a proven track record of achievement
The ideal candidate will have worked in social housing or other relevant industries.
Phoenix Community Housing is a customer led organisation that truly knows how to put the customer at the heart of everything they do. This is a unique opportunity to work for an organisation that is well-run, customer-focused, and committed to continuing to serve its local community.
What's on Offer
£139,943 plus excellent benefits
Closing date for the role is 6 May 2025.
Contact
Elizabeth Campion
Quote job ref
JN-042025-6721293Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £44,511 per annum (£43,761 per annum + £750 Homeworking Allowance per annum) + £4,082 London Weighting p.a. (if eligible)
Hours: 35 Hours per week
Contract: Permanent
Location: Homebased anywhere in the UK with some travel required
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Commercial Bid Writer & Fundraiser will include:
- Taking the lead in identifying, coordinating, and managing tendering opportunities, processes, and contracts for TACT.
- Overseeing the commissioning and contractual tender portfolio, which will involve ensuring high-quality submissions, and maintaining compliance with all relevant procedures.
- Contribute to fundraising efforts by developing and managing grant applications, securing corporate partnerships, and coordinating annual fundraising events.
The main requirements for this role include:
- GCSE grade C or above in Maths and English or equivalent qualification.
- Proven experience in bid and tender writing with a strong track record of successful submissions.
- Experience in fundraising, particularly in grant applications, corporate partnerships, and donor engagement.
- Knowledge of fundraising legislation, regulations and record-keeping.
- An understanding of the children’s social care system.
- Familiarity with trusts, foundations, corporate fundraising, and major donor funding mechanisms.
- Excellent communication and stakeholder management skills.
- Strong research and analytical skills to identify tender and funding opportunities.
- Highly organised, with the ability to track and manage multiple contracts and funding streams.
- Exceptional writing skills with the ability to craft compelling and accurate documentation.
- Competent using MS Office Suite including Teams, Word, Excel, PowerPoint etc
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Commercial Bid Writer & Fundraiser may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings, training and team wellbeing events as and when required.
A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday, 30th April 2025
- Interview Date: Monday, 12th May 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Management Development Advisor - Permanent
Full Time - Hybrid Working
Closing Date: 25th April 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,577 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture.
About You
To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.
About the Role
- Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
- Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Leadership & Management Development (LMD) Partner in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
- Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
- Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.