Jobs in Brentford

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

1. Are you passionate about delivering top-notch health, safety, and sustainability education?
2. Do you have the drive to lead a team towards excellence?

If so, this vacancy for an Environment, Health and Safety (EHS) Education Manager could well be for you!

Benefits Package - Environment, Health and Safety (EHS) Education Manager

• Salary: £50,000 - £55,000 per annum, depending on experience
• Location: Fully remote within the UK
• Working Hours: Full-time, 9-5, Monday to Friday, 35 hours per week
• Employment Type: Permanent
• Long-term growth opportunities
• Flexible working policies
• Supportive of professional development

About the Organisation - Environment, Health and Safety (EHS) Education Manager

Our client is committed to delivering excellent learner support and providing market-leading products that emphasise quality and service. As an ambassador for the organisation, you will help achieve the mission of promoting health, safety, wellbeing, and sustainability education.

About the Role - Environment, Health and Safety (EHS) Education Manager

As the Environment, Health and Safety (EHS) Education Manager, you will:

• Grow and lead the EHS education department.
• Manage and mentor a team of three direct reports: a Study Support Advisor and two Level 6 Trainers.
• Ensure training is delivered in an engaging manner through a blend of face-to-face and digital media.
• Liaise with a separate e-learning department to ensure content is developed to high standards.
• Develop innovative, student-focused educational materials that drive positive learning outcomes.
• Maintain and enhance the portfolio of health, safety, and sustainability courses.
• Work with sales and marketing teams to support growth and profitability.
• Engage with students and tutors through various platforms to provide ongoing support.

Key Responsibilities - Environment, Health and Safety (EHS) Education Manager

• Contribute to budgets, forecasting, and setting objectives that drive UK market growth and profitability.
• Develop a high-performance team culture by setting clear objectives.
• Recruit, train, monitor, and develop full-time and associate tutors.
• Ensure all educational products are pedagogically sound, technically accurate, and innovative.
• Lead the identification and development of new resources and innovation opportunities.
• Develop and maintain channels of engagement with students and tutors.
• Monitor competitors and benchmark products and pricing.
• Engage in quality assurance and moderation activities.
• Lead on driving metrics, SLAs, and trading meetings for Education.

• Foster collaborative relationships with external accreditation bodies.

Skills / Experience Required - Environment, Health and Safety (EHS) Education Manager

• Must have or be working towards a Level 6 National NEBOSH qualification.
• Experience delivering IOSH/NEBOSH courses.
• Commercial acumen and an understanding of marketing and sales.
• Ability to develop materials and support students.
• Strong IT skills, including PowerPoint.

To Apply - Environment, Health and Safety (EHS) Education Manager

If you're ready to take on this exciting challenge, we want to hear from you! Please submit your CV and a covering letter, detailing your motivations for applying and what skills and experience you can bring to this role.

Interview Process - Environment, Health and Safety (EHS) Education Manager

• This will be a 2 stage, online interview process, with first stage interviews to be held on 24th and 25th July 2024.

• There will be a task to complete prior to first stage interview around your approach to developing a bespoke fire risk assessment course - details of this will be provided should you be successful at shortlisting stage.

Deadline for Applications - Environment, Health and Safety (EHS) Education Manager

• Friday 19^th July 2024
• Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible to be considered for this opportunity.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Corporate Fundraising Manager

We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly, and ambitious fundraising team.

Position: Corporate Fundraising Manager

Location: Hybrid/Remote working – primarily home based with occasional travel to Maidenhead

Salary: FTE £34,978 per annum (pro-rata £18,655)

Contract: Part-time 20 hours per week

About the role

The Corporate Fundraising Manager post will work alongside the Head of Fundraising to develop and deliver strategies to maintain and grow their Corporate Fundraising.

You will play a vital part in the small, friendly, and ambitious fundraising team who are currently raising over £400K annually and aspiring to grow our income to over half a million by 2025.

You will have responsibility for leading and growing income via the Corporate Partnerships and Employee Wellbeing Programme.

Some of your key responsibilities will include:

• Corporate fundraising and partnership management
• Marketing and Promotional
• Financials
• Administrative and other duties

As the Corporate Fundraising Manager, you will have the following skills and experience:

• Proven track record of successfully managing a charity’s corporate partnerships
• To be aware of and compliant with the legislation surrounding Direct Marketing and the Fundraising Regulator Code of Fundraising Practice.
• Good knowledge of the principals of customer service/supporter care and donor development.
• Possess sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
• Significant experience of working within a charity in a similar fundraising role.
• Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
• Experience of managing a varied fundraising portfolio or working in a fundraising environment.
• Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.

If you are looking for a new challenge and the opportunity to work with a friendly and engaging fundraising team then apply today!

Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.

We have an exciting opportunity for a Business Development Manager working 37.5 hours per week.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off your Birthday
• £2,800 London weighting (if applicable)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.

About the role:

The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.

To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.

This role is home based (within England and Wales) with some national travel and overnight stays.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

Closing Date: Thursday 1st August 2024

Interview date: Tuesday 13th August 2024

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The role will support Disabled people to sign up to the Priority Service Register, leading to longer term energy savings and ensuring sufficient support through winter. This role will also be be able to help people heat their homes and stay warm in winter, with access to hot food through the provision of fuel vouchers, winter essentials and appliances.

In addition, the Involvement Officer will also set up a peer advocacy service to facilitate Disabled people and people with long term health conditions to come together to discuss issues and support each other.

Introduction to the role

We know that the Cost-of-Living crisis has disproportionately affected Disabled people therefore we want to do everything we can to support our members during this difficult time.

This role will support Disabled residents in Surrey to apply for energy efficiency upgrades to their homes as well as set up and run a peer advocacy service for Disabled People and those living with long term health conditions.

Main responsibilities

1. To set up and deliver group advocacy – Hold a bi-weekly peer support virtual meeting.

2. Run 'Ask a peer' sessions on our community forum each

Month (for example completing PIP applications etc)

3. Fuel Vouchers – 200 residents supported via the fuel vouchers scheme

4. Winter Essentials – 250 residents supported

5. Energy Efficient Appliances – 100 residents supported

6. In Home Visits/Phone calls to residents to assist with applications to Priority Services Register and energy efficiency home upgrade schemes.

7. Help run social activities organised by The Coalition

8. Carry out further tasks requested and agreed with the Involvement Lead, appropriate to the role and grade of the job.

We are looking for someone with:

· Excellent organisation and planning skills (E)

· Good communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences (E)

· Experience in community engagement and involvement (D)

· Experience and knowledge of working with people who are Disabled or living with a long-term health condition and/or carers (D)

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases (E)

· A good level of self-motivation and able to work on own initiative (E)

· Confident presentation skills (D)

· The ability to work safely from home and willingness to do so OR the ability to work from our office in Burpham (E)

· Live within Surrey or nearby (E)

· The ability to travel around the county as required to conduct training, including the transportation of equipment (E)

· An understanding of GDPR and adult safeguarding principles (D)

Other requirements

Values: To uphold the values and beliefs of the Organisation

Equality and Diversity: To work inclusively with a diverse range of members and stakeholders and promote equality of opportunity

Health, Safety and Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of self and others

This role requires the successful applicant to be subject to an Enhanced Disclosure and Baring Check.

We welcome applications from all parts of our community and value diversity.

Location (UK): North West England
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Frequently across the region and occasionally to attend meetings/events across UK
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Our Services and Influencing Directorate is a supportive team, passionate about providing high-quality services to people with arthritis, helping people to take greater control of their condition and to make positive, informed choices to live well with arthritis.

We are looking to develop our services in the North West of England to be able to offer services to people living with arthritis and chronic pain.

About the role

The service offers peer-led self-management and physical activity courses both within communities and online. Courses are designed to support people to develop the confidence, knowledge, and skills to live well with their condition.

You will help us to develop and pilot services for young people transitioning from our Young People and families service to adult services.

You will help us to ensure our services reach diverse communities in the North West, by co-producing resources and testing ways of working.

You will co-ordinate all aspects of the Versus Arthritis service, including recruiting volunteers, course promotion and building relationships in the community. You will be responsible for supporting volunteers to deliver services, as well as monitoring and evaluation so that we can effectively demonstrate the impact the service is making.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you.

To be successful in the role, you will be committed to the Versus Arthritis values and behaviours as well as having:

• Experience of delivering services within the voluntary sector.
• Experience of supporting volunteers.
• Experience of building and maintaining relationships with local organisations and stakeholders, to develop effective partnerships.
• Experience of service monitoring, evaluation and delivering reports to meet targets.
• Strong communication skills – both written and verbal, and experience of presenting in front of groups of people.
• Strong administrative and IT skills – including Microsoft Excel and Outlook.
• Strong organisational skills and the ability to prioritise work effectively.

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interview dates to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

I have a fantastic Home Based role for a Procurement Manager, with a background in public sector procurement, to join a small but growing charity. Picking up a small team, your role will be to lead all procurement activities and drive a dynamic, collaborative and efficient operational service. Holding primary responsibility for guiding, advising and representing the Charity on procurement policy and compliance in line with procurement best practice.

You will be key to ensuring that procurement works collaboratively across the charity and that the strategy is in line with the wider corporate plan. You will also need to ensure that procurement is carried out in alignment with UK Government procurement guidelines and regulations.

To be successful in this role you will need to have experience of leading and delivering end to end and complex procurements as well as delivering a procurement strategy and working inside public sector procurement regulations.

This is a home based role with some occasional travel and will pay £44,000.

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland, and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

The Research Officer will report into the Head of Research and provide a wide and extensive range of administrative support to the charity’s research grant programme. This includes supporting and taking responsibility of aspects of the grant review process, maintaining grant records and organising meetings. The post holder will liaise with bowel cancer researchers and clinicians and our research committee members. The post holder will need to be a team player with excellent communication and people skills and must be proactive, resilient, and capable of organising and managing a varied workload.  We’re looking for someone who can hit the ground running, someone who is passionate about science and ideally with some experience of grant administration.

Safeguarding 

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.  

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.  

Strategic Operations Manager, Learning Disability and Autism Services.
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week  
Location: Head Office Wandsworth SW18, and Pan-London Internship sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent - Flexible hours and work from home days will be considered

Introduction to Generate:

Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities. 

Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!

The role

We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners. You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.

You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.

Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging. If you share our goals and have a minimum of two years sector relevant senior management experience, we would love to hear from you.

Closing Date: 1st August 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates will need to undergo an enhanced DBS check. 

Generate is an equal opportunities employer. 

No agencies please.

Are you passionate about saving lives and making a difference every day? The Face-to-Face Fundraising Manager will lead a team dedicated to this charity's mission of safeguarding lives at sea.

As a Face-to-Face Fundraising Manager, you'll play a crucial role in the charity's mission by leading a team that engages with the public, secures regular financial gifts, and spreads vital water safety messages. You'll be part of a supportive environment where your contributions truly matter. You will be responsible for the North East region of this charities fundraising programme which covers two main hubs of Newcastle and Scarborough

Job Title: Face-to-Face Fundraising Manager
Charity type: Emergency Services
Salary: £34,000 - £35,000
Location: Remote role ideal for someone living in the Newcastle to Scarborough area

As a Face-to-Face Fundraising Manager, you will:

• Lead and Inspire: Recruit, train, and manage a dedicated team of fundraisers within your geographic area.
• Achieve Targets: Drive the team to meet acquisition targets and key performance indicators (KPIs).
• Training and Coaching: Develop and deliver ongoing training programmes to ensure your team excels.
• Stakeholder Engagement: Build strong relationships with stakeholders, site owners, and partners.
• Operational Excellence: Ensure compliance with standards and manage field team logistics efficiently.
• Reporting and Analysis: Monitor progress, identify risks, and re-forecast as needed to stay on target.
• Promote Safety: Foster a positive safety culture and lead by example.

What We're Looking For:

• Experience: Ideally, you have experience in face-to-face fundraising, either with a charity, fundraising agency, or in a regional sales role.
• People Management: Proven ability to manage and motivate a team of paid staff or volunteers to achieve goals.
• Communication Skills: Excellent communication skills and a cooperativeteamworking ethos.
• Self-Motivation: Strong self-motivation and ability to prioritise and manage your own workload effectively.

If you're ready to lead a passionate team and contribute to an organisation that makes a real impact, apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director of People

Reports to: CEO

Galop 

Salary: £60k–£65k

Contract: 12 months Fixed Term Contract

Hours: Full-time or Part-Time (5-4 days per week) -with flexible working options available

Location: London

About Galop: 

Galop is the UK’s LGBT+ anti-abuse charity, working with and for thousands of LGBT+ people who experience abuse and violence every year. 

Galop specialises in supporting victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, so-called “conversion therapy”, and other forms of interpersonal abuse. Using what is learnt through working on the frontlines with clients, Galop works on national and local policy change to improve outcomes for LGBT+ victims and survivors of abuse and violence. 

Galop is a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do. 

 About the Interim Director Of People role: 

Following a significant period of growth over the last three years, Galop is now in a phase of stabilisation to ensure our workforce is supported in continuing to deliver essential services to the LGBT+ community. We are seeking an experienced Interim Director of People, Culture, and Operations to join our team. This role is critical in driving our strategic initiatives related to human resources, organisational culture, and operational efficiency.

Some of the key areas of responsibility will include: 

· Develop and implement people strategies that support our mission and goals and act as a key member of the Senior Leadership Team, contributing to strategic planning and decision-making.

· Foster a positive, inclusive, and equitable workplace culture and promote diversity and inclusion across the organization, working with an Anti-Racism Consultant.

· Implement training and development programs focused on legislative soundness and cultural competency and intersectionality.

· Provide leadership and mentorship to staff, promoting a collaborative and high-performing work environment with Line manager responsibility for an HR Advisor, Senior Operations Manager and managing relationships with external professionals, including HR consultants and IT and data management support.

About the person:

The successful candidate will have a profound understanding of the complexities and intersections within the LGBT+ community and workforce. Supported by a Trustee Board that includes senior HR expertise, this role requires someone who has experience in establishing a trusted culture, preferably within a third sector organisation. Minimum CIPD Level 5 (or equivalent experience), including a solid understanding of UK employment law.

How to Apply: 

Charity People Ltd is acting as a recruitment agency advisor to Galop on this appointment. If you believe your values align with those of Galop and you are keen on joining the organisation as they strive to deliver the mission on an increasingly national scale, then we would love to hear from you. 

To receive the full recruitment pack, which has the details about this role and how to apply, please send your CV to Kate at Charity People.

Timeline: 

Closing date for applications 9am Thursday 8th August – CV and Cover Letter

First round interviews: Thursday 15th August

Final stage interview: Wednesday 21st August

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustments so we can help make the application process work for you.   

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work. 

We have an exciting opportunity for an experienced Domestic Abuse Service Manager to join the London Victim & Witness Service Pan-London DA team in South London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Old Street offices, Islington, London for a minimum of one day a week and at our hospital co-location St Helliers Sutton subject to operational demand. As a Domestic Abuse Service Manager you will be:

• Effectively managing and developing a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk.
• Managing a team of IDVAs providing regular supervision, case review and support.
• Demonstrating strong leadership and management skills/ experience with a resourceful pro-active attitude and ability to use own initiative.
• Ensuring that services are delivered in accordance with the service specification and performance targets set by the services funders, as well as in line with SafeLives criteria for delivering domestic abuse services. The services will also be in line with Victim Support's policies, IDVA procedures, business process and plan.
• Ensuring that the service prioritises the safety, security and dignity of service users and their children.
• Taking the lead in crisis situations and providing advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Mission Without Borders is an international Christian organization serving the spiritual, educational, emotional, and material needs of those suffering poverty or oppression in Central & Eastern Europe. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.

The Mission is seeking an International Salesforce Project Manager to join the newly formed Salesforce team and support the expansion and development of Salesforce for its 350 staff across 18 countries.

Summary of the role

The International Salesforce and Systems Project Manager will manage and coordinate the ongoing development of our Salesforce platform and associated integrations.  The role will also include support of other change projects where needed in the organization.

As a Salesforce expert and experienced project manager, the post holder will lead and participate in requirements gathering and discovery sessions, understanding organizational needs, defining and mapping requirements, drive user testing and helping to create user stories. Working Closely with their line manager - International Salesforce Developer and Product Owner (SDPO) - they will make sure the organizational requirements are correctly captured and defined, technical requirements are accurately translated, and any change requests follow a clear process.

They will have significant stakeholder management skills, working with staff of all levels across all our countries, as well as external companies, contractors, and third parties. They will lead meetings, manage stakeholder expectations, listen to users' needs, and accurately represent users.

With an understanding of Agile methodologies, UAT, Sprints, and project backlogs, they will be exceptional communicators and bring a proactive and efficient approach to their work.

Requirements for the role:

To be successful in the role you will need to be:

• Experienced project manager with a track record of successful project delivery using agile and traditional project methodologies
• Qualified Salesforce Administrator with proven experience
• Organized - able to project plan in detail, manage project backlogs, report on progress, manage change control processes, explain technical systems requirements in simple terms for non-experts
• Strong communicator able to engage with stakeholders at all levels (internally and externally) and report on project updates in an appropriate and timely manner
• Have experience in training preparation and delivery.

Benefits

• Enrolment into Mission pension fund
• 30 days holiday per year
• Flexible working
• Employee Assistance Program
• Potential to travel to other countries, as projects require.

For full job description and person specification, please see attachment.

PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK

We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:

• developing and implementing service strategies and plans
• acting as the designated safeguarding lead
• driving equity, diversity, and inclusion internally, and in the way we deliver our work
• collaborating on service evaluation, measurement and reporting
• liaising with funders and supporting fundraising efforts
• representing CAAS externally

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary £50k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.

The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.

The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.

 

Key Responsibilities – Strategic and Organisational

· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.

· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations

· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.

· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.

· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.

· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.

 

Key Responsibilities – Impact

· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.

· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.

· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.

· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.

· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach

· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.

 

Key Responsibilities – Operational Management

· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.

· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.

· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.

· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.

· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.

· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets

· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.

· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.

· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.

 

Key Responsibilities - Financial

• To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.

• To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders

• To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.

• To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.

• To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.

• To understand the funding requirements of all projects, and ensure projects happen on time and within budget.

Key Responsibilities - Relationship Building

• To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users

• To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.

• To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

 

Person Specification - Essential

· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

 

Person Specification - Desirable

· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management

· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.

· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.

· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.

· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

 

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

 

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST