Jobs in Blackheath

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.

Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach.  In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development. Testimony 360 is a groundbreaking educational initiative for schools that combines digital Holocaust survivor testimony with VR, providing a memorable and impactful experience for young people learning about the Holocaust.

We are looking for a proactive, positive and team-oriented Programme Coordinator to work within our busy and fast-paced team. You will need to use your initiative and have a willingness to adapt to changing demands and priorities. The ideal candidate will demonstrate a high level of organisational skills, integrity, problem solving and people skills.

To join this rapidly growing team would be an opportunity to be at the forefront of Holocaust education at this critical point in time when the Holocaust is moving from living memory into history.

If this sounds interesting please use the Apply Via Website button to find out more and apply.

Job Title: Events Assistant

Salary: £27,274.83

Team: Care Events

Hours: 37.5

Location: Shooting Star House

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Events Assistant to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Our Care Events team provide an extensive programme of groups and events for the 750+ life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, memorial days and many festive events such as ice-skating at Hampton Court. There are 3-4 events each week, making many opportunities for families to make memories together.

About the role

In this role you will co-ordinate the production of the events. You will lead the design of specific events and to be on team at several events, engaging with, supporting and welcoming families. Tasks include team prep meetings, shopping for resources, risk assessment, creating Eventbrite and webpages, inviting families, prepping, hosting the event and follow-up feedback. Events take place at our hospices and in the community across our catchment.

The Events Assistant is part of our Psychosocial Services and will hear about current families in need, including end-of-life children who may require a wish organised (such as their room decorated in a special theme, or a trip out to a favourite, magical place). The Events Assistant will help think about which events may be helpful to families referred. 

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. This includes providing opportunities for children and family members to meet others who have experienced this. Our events programme is key to this success. 

About you

This role requires experience of working with children and families, and the passion to add sparkle to the lives of those we support. We are looking for someone who enjoys the buzz of a party, who is able to help create joyful memories for our families. The individual in this role needs to be organised, able to multi-task (planning multiple events at once) and good at working in a fast-paced environment. You should be someone sensitive to the needs of families, comfortable supporting families experiencing incredibly challenging times, willing to listen and care.

Once or twice a month the Events Assistant is asked to lead an event on a Saturday or Sunday.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer

To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.

Closing Date: 29/1/25 

Interview Date: tbc

Join the National Youth Agency as their Head of Policy and Public Affairs and help transform the lives of young people!

Are you passionate about shaping the future of youth work and making a real difference to the lives of young people? The National Youth Agency (NYA) is looking for a talented policy expert to join their team as the Head of Policy and Public Affairs in a fully remote role.

About:

The NYA is the national body for youth work, committed to supporting and championing youth work across England. They believe in the power of youth work to unlock young people's potential and provide high-quality support and opportunities. Their mission is to enable more people to deliver great youth work so that every young person can experience its transformative impact, and they need your expertise to help achieve this.

The Role:

As the Head of Policy and Public Affairs, you will play a pivotal role in shaping local and national policies affecting the youth sector. You will work closely with our Director of Policy, Insights and External Affairs, and key stakeholders to develop and deliver cutting-edge policy and public affairs strategies. Your responsibilities will include:

• Influencing youth policy and government funding to strengthen the youth sector.
• Developing credible policy positions that align with their mission.
• Building and maintaining strong relationships with political parties and key decision-makers.
• Leading policy events and roundtables.
• Collaborating with internal and external partners to drive meaningful change.

About You:

We are looking for someone with significant experience in a senior policy role, excellent communication skills, and a proven ability to engage with senior-level decision-makers.

You should have an understanding of current debates and priorities in the youth work space or within intersecting policy areas and sectors such as education, health, youth justice etc and be able to manage a complex workload to meet tight deadlines. Experience in managing and motivating a small team is also essential.

Why Work for NYA? They prioritise the well-being and development of their employees. They offer a flexible working approach – fully remote working, a supportive work culture, and opportunities for personal and professional growth.

How to Apply: If you are excited about this opportunity and believe you have the skills and passion to make a difference, we would love to hear from you. Please apply by submitting your CV and a covering letter outlining your suitability for the role. Please note this role will be subject to enhanced DBS.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

A niche research body / global think tank focused on human rights is seeking a Finance Coordinator with US GAAP, accounting and payroll experience for a highly flexible role! The role can be fully-remote from anywhere within the UK.

The position is permanent, and can be offered on a full-time (5 days per week) or part-time (3 or 4 days per week) basis. The salary range is £35,000 - £45,000 per annum FTE. The position will involve a range of finance and operations duties supporting a range of stakeholders within the UK and US.

The post will support the Director of Finance  (UK based) and Director of US Operations (US based) and will work closely with other members of the global Operations team and other Finance team members on critical projects. The post holder will support across a variety of finance work streams including finance administration, payroll, bookkeeping, as well as well as providing general operations support.

Key responsibilities include:

Financial Management (50%)

• Manage accounts payable and receivable through QuickBooks Online

• Handle banking transactions/payments, including routine bank reconciliation

• Support in the management of US payroll system

• Support in the maintenance of 401k platform system data including onboarding/offboarding

• Liaise with State and Federal departments and CPA where necessary

• Prepare monthly financials and forecasts for the Executive Director and global team

US Operations (50%)

• Support the Director of Operations in developing and implementing new operations policies and procedures as needed

• Support the Director of Operations with any administration, projects, or ongoing operational tasks

• Assist with general ad hoc administration requests as needed as assigned by the US Director or the Executive Leadership Team

The position would be ideal for an American expat living in the UK, or someone based in the UK who has demonstrable experience with US accounting.

The role would suit a passionate, personable and inquisitive person looking to grow into a role with more responsibility as the role develops.

Closing date: ASAP/ongoing

Please get in touch to find out more!

The role covers all video content creation for the National Theatre that the department produces. The Digital Content Producer is responsible for the ideation, development and production of video content for departments across the organisation, but predominantly for the promotion of the NT’s artistic programme. The Digital Content Producer will work closely with colleagues in CPS, the Graphic Design Studio (GDS), Production and Marketing on show campaigns, developing concepts, writing treatments, and producing and directing a wide range of video content to launch and sustain a campaign throughout the lifetime of a show. The Digital Content Producer is responsible for liaising with show directors, technical teams, cast and agents to organise shoots, and ensure a clear and timely flow of information.

The Digital Content Producer works closely with the edit team to ensure a high standard and timely delivery of all content.

The role will report directly to the Senior Producer supporting the production and execution of all content, this role will deliver high quality content, within brand guidelines and aligned with the values of the National Theatre.

The successful candidate will have the following: 

• Extensive experience in creating and producing content for social and digital platforms, or broadcast, from inception to delivery
• Demonstrable experience developing content ideas in response to briefs, identifying target audiences and devising digital content/campaigns that engage, inform, and motivate action
• A creative and strategic thinker who can generate fresh ideas that resonate with a wide range of audiences
• Experience pitching and presenting concepts to stakeholders and adapting concepts in response to feedback
• An understanding of social platforms, their users, and how to optimise content across channels

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Sunday 26th January 2025 at 11:59pm

Senior Philanthropy Manager, an excellent opportunity for an experienced Senior Major Donor Fundraiser to join a National Disability Charity, based in Central London.

• 12-month contract, with the potential of longer-term opportunities.
• Hybrid: 1 day office based per week.
• Salary: £50,000 per annum + benefits.

As the Senior Philanthropy Manager, working closely with the High Value Lead and managing a Philanthropy Officer, you will manage and develop an exciting Major Donor programme, focused on driving growth, reach and sustainable income. Using your creative and ambitious approach, skills and experiences you’ll be able to make a real impact to an existing and developing Major Donor programme.

Key Responsibilities:  

• Managing a portfolio of new and existing high value (philanthropist and grant-maker) relationships, deliver income and activity targets.
• Build and manage a pipeline of sustainable income with a focus on acquisition, supported by the High Value Lead and Senior Leaders across the organisation.
• Implement first-class stewardship and relationship management. Cultivate and steward existing donors to create long lasting and lucrative relationships.
• Lead on identifying new prospects, designing detailed and bespoke donor plans and journeys to secure significant income.
• Lead on securing gifts from Major Donors through asks, proposals, presentations, meetings, and through the use of senior leaders and volunteers.
• Develop and lead a High Value giving programme, identifying potential Major Donors and creating a portfolio of reliable support.
• Work with Events team to deliver a High Value events programme to maximise relationships through events.
• Manage, monitor and maintain the delivery of financial and non-financial KPI’s.
• Deliver effective leadership and line management, ensuring direct reports deliver against their objectives, are supported and developed to thrive in their role.

This Senior Philanthropy Manager role offers a great opportunity to make a real impact to an existing Major Donor programme. To be successful in this role, you will have previous knowledge, skills and experience in areas such as:

• Extensive experience in Major Donor Fundraising, developing both an exciting Major Donor programme, along with driving the programmes growth.  
• Significant experience of securing gifts from Major Donors, ideally exposure to 5 figures + Gifts.
• Excellent relationships management skills with the gravitas to influence and engage cold and warm contacts.
•  Significant experience of working with and to a wide range of financial and non-financial KPIs

Please note: This is role being recruited on a rolling end date and the position may close before the advertised date. If the role is of interest, please apply as soon as possible.

As a leading fundraising consultancy and search practice, and a certified B Corp™, the AAW Group is committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and are happy to make reasonable adjustments, working with our clients, for any disability or other additional needs throughout the recruitment process.

Are you looking for a new long-term interim opportunity? Do you have experience managing complex grants? Are you available immediately or on a short notice period? If so please read on….

My client is a fast-growing not-for-profit organisation seeking an interim Senior Grants Manager to bolster their finance team on an initial 12-month fixed-term basis, with a strong opportunity to go permanent.

The main responsibilities of the interim Senior Grants Manager are:

• Lead on the development of grant management procedures.
• Provide financial guidance and advice on grant programs and funding opportunities.
• Managing internal stakeholders.
• Develop comprehensive grant proposals and ensure compliance procedures are followed correctly.

My client is looking for:

• Experience in financial management or grants administration.
• Knowledge of grant programs and financial regulations is essential.
• Strong analytical and communication skills.
• Previous experience in the Charity sector.

My client can offer a flexible approach to working, with 1 day a week going into the office based in central London and the rest working remotely. There is also a potential for this role to go permanent.

Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

An opportunity for a Legal and Contracts Manager has arisen in a fantastic values-driven health charity.

Location: Remote working, with travel to Head Office in Aldgate, London on ad-hoc basis

Salary: £50,000 - £56,000

As Legal and Contracts Manager, you will provide bespoke in-house legal advice relating to all aspects of the charity’s work, with a focus on contracting and offering wide ranging governance advice.

Key responsibilities include:

• Providing advice and support with, procurement, managing risk, dispute resolution, brand protection, contract negotiation, relationship management, policy making, due diligence
• Driving process improvement in governance, reviewing and revising processes and structures to adapt to the needs of the Chief Executive, Committee Chairs, Trustees and Executives
• Liaising with lawyers/legal advisors and/or contract managers and advisors in other organisations
• Keeping up to date in areas of law relevant to the activities and functions of the charity
• Assisting in the set up and management of the charity compliance programme, with a particular focus on ensuring readiness for registration with regulatory bodies
• Working closely with the Executive Directors & SMT to manage mitigation of risks associated with regulatory compliance and contractual activity across the charity

The successful candidate will have minimum 3 years of experience practicing as a solicitor or barrister (or equivalent) either in house or private practice and will have a practical understanding of governance and regulatory compliance within the UK charity sector (or willingness to get up to speed quickly). Awareness of the political, social, and economic environment in which the charity operates is key, as is experience of direct negotiation between multiple parties in time pressured or sensitive circumstances. You must have strong interpersonal gravitas with a wide range of audiences and a tenacious attitude and a self-motivated approach to work.

If this sounds like you and you’re keen to hear more, then please do get in touch!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £29,291 plus benefits

Mary’s Meals International is recruiting for an experienced Personal Assistant to join our Risk & Governance function. Reporting directly to the Support Services Lead, you will be responsible for providing efficient and effective support to our Chief Growth Officer, Chief Operations Officer and Chief People & Governance Officer, with ad hoc support to other members of the Executive Leadership Team (ELT). In this fast paced and varied role, you will work closely with our Boards, Committees and Leadership teams, providing a variety of support including: diary management, attending meetings, taking minutes, managing follow up actions, event coordination, maintaining systems and processes and undertaking specific projects as required.

Key responsibilities & activities:

· Assess ELT priorities and re-directing calls, enquiries and requests as necessary.

· Drafting emails and other correspondence, proof-reading, and writing reports.

· Managing emails, phone calls, post, general correspondence, reports, minutes of meetings, forms and compiling address lists.

· Carrying out background research and providing reports on various subjects.

· Attending Board meetings for Programme Affiliates, and MMI Board meetings in the absence of the Support Services Lead, taking minutes at the same and preparing follow-up actions for circulation.

· Organising internal and external meetings and teleconferences, including booking venues, arranging accommodation, preparing agendas and meeting papers, disseminating meeting papers and liaising with board members.

· Organising and preparing complex travel itineraries and making all travel and accommodation arrangements necessary for the ELT and other key personnel as required.

· Undertaking projects from time to time on behalf of the ELT - examples include organisation of events.

· Attending monthly ELT meetings in person in Glasgow.

· Attending sub-group meetings within each of the core pillars, including Senior Leadership Meetings, safeguarding committee meetings and other core committee meetings; taking minutes at the same and preparing follow-action

With fantastic interpersonal skills and robust experience as a Personal Assistant, you will thrive in a varied, fast paced role and will utilise your exceptional organisational skills to manage the balance of scheduled work with provision of unplanned support. With great communication skills, you will work closely with a range of stakeholders across a variety of geographies and cultures. Confident, competent, resilient, with a solution-focussed approach, you will have the ability to take on a variety of projects with a high level of competence and confidentiality.

We offer a flexible work arrangement and are happy to accommodate a hybrid work style that supports a work-life balance. However, due to the nature of the role, regular attendance at our Glasgow office will be necessary, so the position requires proximity for commuting.

About us:

child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive a Mary’s Meals. We are a values driven movement and believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

How to apply:

If you would love to use your skills, talents and experience to be part of positive change in the world, we would love to hear from you. Please click Apply to submit your CV and a short covering note, telling us why you want to work with Mary’s Meals, and why this role is a great fit for you

About Us

The Horniman Museum and Gardens is a unique attraction in south east London where global cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.

About the Role

The Facilities Manager is key to the effective running of the organisation; managing effective maintenance and responding to faults and incidences to ensure our sites are safe and compliant for public use, and object conservation.

Key Responsibilities

• Building and contract management: manage and liaise between supplier and Horniman staff, ensuring compliance and value for money
• Provide transformational leadership to the Facilities team and line management to the Estates Services Technician and Cleaning Manager
• Develop, implement and delivery administrative tasks, in line with the Horniman’s record management and financial systems
• Act as key point of contact for Health and Safety matters, including investigation and reporting of accidents, incidents and near misses
• Provide support and lead on Operational matters; including business as usual, and ad-hoc activities

About You

• You will be a proactive and curious creative problem solver.
• You will have proven examples of developing efficiencies around administrative tasks, with good computer knowledge, including Microsoft packages, BMS and CAFM systems.
• You will have significant practical experience in the field of buildings and infrastructure management for a heritage / visitor attraction or other publicly visited building
• You will be highly organized with a strength for effective coordination and communication

The closing date for completed applications is 5pm on 02 February 2025.  Interviews will be held on 17 February 2025. 

We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.

The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.​

The Company

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history ​gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.

Prospectus are delighted to be supporting a national charity in their search for a temporary, part time External Affairs Support Officer to help deliver campaigns and events during a busy time. 

The organisation is the UK's leading charity for helping every older person that might need support. Their range of services and support include everything from tackling loneliness to offering advice on issues such as finances. They exist to help older people when they need support the most.

This is a temporary role, starting as soon as possible and running until the first week of March in the first instance. It is part time, 4 days per week. You will be required on site in Central London on a Thursday, and would be able to work the remainder of the days remotely.

This role will help get important policy change for older people by supporting a conference to improve local influencing. General duties will include writing communications, assisting with coordinating projects and events, and supporting the rest of the team where necessary.

The ideal candidate will have:

• Good organisational and planning skills, along with an ability to prioritise workload and competing demands.
• Experience of providing admin and logistic support to events.
• Experience of writing for external audiences and senior internal stakeholders.
• Experience of working collaboratively with others to achieve results.
• Experience of co-ordinating events, projects and initiatives.
• Experience of developing a project plan and seeing activities through to a successful conclusion.
• Knowledge of parliamentary procedures and the political process

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. 

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a leading mental health charity committed to supporting the mental wellbeing of our community. One of our key services offers support for unpaid carers – individuals providing emotional, practical, and moral support to loved ones experiencing mental health challenges.

Our Carers in Mind service provides advice, emotional support, friendship, and workshops for unpaid carers. We create safe spaces for carers to connect, share experiences, and receive support for their own wellbeing. Through peer support, we empower carers to prioritise their own health while continuing their vital roles.
 

Role Purpose:

The Carers in Mind Service Lead will lead and deliver our peer support service for unpaid carers, offering emotional and practical support, coordinating events, and developing community partnerships. They will also supervise a small team of peer support workers while managing a caseload of carers requiring one-to-one and group support.

The role focuses on:

 •  Supporting unpaid carers with advice, emotional support, and peer group connections

 •  Empowering carers to manage their own wellbeing while caring for others

 •  Developing and maintaining relationships with local NHS services, charities, and community groups to ensure joined-up care

 •  Promoting best practices in carer support and mental health recovery

Key Responsibilities:

Service Coordination and Delivery:

 •  Oversee the day-to-day running of the Carers Peer Support Service

 •  Provide one-to-one support and facilitate peer support groups for carers

 •  Manage referrals and caseloads, including supporting those with complex needs

 •  Ensure carers receive timely and appropriate support and signposting

Team Leadership and Development:

 •  Provide supervision, guidance, and training for Peer Support Workers

 •  Coordinate with external partners and community organisations to strengthen the network of support

 •  Work with the NHS (SWLSTG) and voluntary partners to promote collaborative working

Service Development and Impact Measurement:

 •  Monitor and evaluate the effectiveness of the service

 •  Report on outcomes and suggest improvements based on feedback and data

 •  Assist in strategic planning to enhance services for carers across the borough

Advocacy and Inclusion:

 •  Encourage carers to engage in local mental health developments and advocate for their needs

 •  Promote the Triangle of Care framework to ensure carers, service users, and professionals work collaboratively

 •  Develop outreach materials and workshops to educate and empower carers

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience working in a mental health or carer support role

 •  Experience leading or supervising staff or volunteers

 •  Strong understanding of mental health challenges and their impact on families and carers

 •  Excellent interpersonal skills with the ability to build relationships and engage diverse communities

 •  Confident in providing emotional support, advice, and group facilitation

 •  Strong administrative and organisational skills with competence in IT systems including email, Microsoft Office, and case management tools

 •  Ability to work independently and as part of a multi-agency team

Desirable:

 •  Familiarity with the Triangle of Care framework or similar carer involvement models

 •  Experience delivering training or community workshops

 •  Knowledge of Richmond’s local community support services and mental health landscape

Benefits of Working with RB Mind:

 •  Generous annual leave: 25 days plus bank holidays (increasing with service)

 •  Pension scheme

 •  Employee Assistance Programme: Including free counselling and wellbeing resources

 •  Training and personal development opportunities

 •  Supportive, values-driven work culture focused on mental health and community wellbeing

How to Apply:

If you’re passionate about supporting carers and making a difference in the community, we’d love to hear from you. To apply, please submit your CV and a cover letter outlining how your skills and experience match the requirements of this role.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a mental health charity dedicated to supporting the wellbeing of the local community. Our Peer Support Service in partnership with the NHS South West London and St George’s Trust provides emotional support, guidance, and community connections for unpaid carers supporting loved ones with mental health challenges.

This role is part of the Community Mental Health Transformation Programme (CMHTP), an initiative designed to improve support for those with severe and enduring mental health conditions by integrating care across the NHS, community services, and the voluntary sector.

Role Purpose:

The Carers Senior Peer Support Worker will coordinate and deliver peer support services for unpaid carers across Richmond. This includes leading a small team, providing direct support, facilitating peer groups, and collaborating with local partners to ensure carers receive holistic, high-quality support.

Drawing on their own lived experience as a carer or supporting mental health recovery, the post-holder will offer guidance, share best practices, and ensure carers feel empowered and supported in their wellbeing journey.

Key Responsibilities:

Service Leadership and Coordination:

 •  Lead the Carers Peer Support Service, ensuring effective day-to-day operations.

 •  Manage and supervise Peer Support Workers, providing regular guidance and reflective practice.

 •  Oversee referrals, allocating cases appropriately and taking on complex cases where extended support is required.

 •  Ensure the service meets key performance indicators and reporting requirements.

 •  Develop creative, evidence-based approaches to supporting carers and improving wellbeing.

Carer Support and Delivery:

 •  Provide direct one-to-one and group support for unpaid carers.

 •  Deliver emotional support, information, and guidance, encouraging carer wellbeing and self-advocacy.

 •  Promote access to carer assessments and opportunities for breaks from caring.

 •  Facilitate peer support groups and training sessions co-produced with carers.

 •  Identify risks, safeguarding concerns, and manage them effectively in line with policy.

Collaboration and Partnership Working:

 •  Build partnerships with local NHS, community, and voluntary organisations.

 •  Work closely with South West London & St George’s NHS Trust (SWLSTG) to improve carer inclusion in service delivery.

 •  Support the implementation of the Triangle of Care approach to strengthen collaboration between carers, professionals, and service users.

 •  Represent the service in multi-agency meetings, ensuring appropriate referrals and advocacy for carers’ needs.

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience supporting individuals with mental health challenges.

 •  Experience providing direct emotional support and facilitating groups for vulnerable adults.

 •  Supervisory or team leadership experience.

 •  Knowledge of mental health issues, carer rights, and safeguarding practices.

 •  Strong interpersonal and communication skills, including the ability to engage with diverse communities.

 •  Ability to work independently, manage a caseload, and meet service delivery targets.

 •  Proficiency in IT systems, including email, Microsoft Office, and case management databases.

Desirable:

 •  Experience working with families or carers in complex situations.

 •  Familiarity with the Triangle of Care framework.

 •  Knowledge of public and voluntary sector services in Richmond.

Benefits of Working with RB Mind:

 •  Annual Leave: 25 days plus bank holidays (pro rata), increasing with service

 •  Pension: Contributory pension scheme

 •  Wellbeing Support: Employee Assistance Programme (EAP) including free counselling sessions

 •  Professional Development: Training and career growth opportunities

 •  Additional: Supportive team culture, optional paid on-call shifts, staff away days, and socials

How to Apply:

If you’re passionate about supporting carers and making a difference in your community, we’d love to hear from you. Please submit your CV and a cover letter explaining how your skills and experience align with the role.

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising whilst bringing in new initiatives to see the charity's income significantly grow.

Reporting to the Head of Fundraising, the post holder will work across multiple income streams, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level community and third-party relationships and events that lead to long-lasting relationships and long-term support for Dreams Come True.

Strategy & Budget Management

● Work with the Head of Fundraising to deliver a strategy and Ops plan that covers Community, Events, Mass, and third-party Fundraising.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the Head of Fundraising, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.
• Manage the relationships with external event suppliers.
• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
• Provide talks and presentations to high-value community organisations.
• Provide support in other areas of Fundraising and the Head of Fundraising when required