Jobs in Blackheath

The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We believe that no girl's future should be limited by her background, gender or parental income. Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and a network of professional role models who are women.

We are now looking for a Fundraising Manager to join our team.

THE ROLE

The Fundraising Manage (Trusts & Foundations) role would suit someone who is looking to work with a high degree of autonomy and who welcomes the chance to be innovative and strategic, whilst being supported to achieve their goals. The role is within our Fundraising & Communications team of four staff and works in collaboration with regional Senior Network Managers. There is an opportunity for the post holder to collaborate with the Partnerships Manager on the development of applications to corporate foundations.

Income generation

• Primary focus of the role is the responsibility for Trusts & Foundations fundraising, to meet annual targets.
• Develop compelling funding propositions and case for support to meet priorities, working closely with colleagues in Fundraising & Communications, Programmes and Monitoring, Research, Evaluation & Learning.
• Maintain an up to date pipeline of prospects through research and excellent record keeping, ensuring that applications are made to meet known deadlines.
• Ensure that all reporting and grant monitoring is delivered in a timely manner, working closely with the MERL Manager and colleagues across Programmes.
• Provide internal management information and reporting to the Head of Fundraising on a quarterly basis, or as required.

Stewardship

• Develop data management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice, as defined by the Fundraising Regulator and other sector bodies.
• Work with colleagues in Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities.

WHAT YOU WILL BRING TO THE ROLE

You will have at least five years relevant experience, ideally with at least three years working in fundraising and be able to demonstrate previous success in generating income and achieving targets. You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.

You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally. Experience of working with CRM systems is preferred.

You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

You understand the time and resource limitations of a small charity, and you thrive on the potential to make a real difference with your work

Essential competencies:

• Proven experience in the charity sector and able to demonstrate fundraising success.
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts.
• Extremely well organised and self-motivated.
• The ability to recognise opportunities to help achieve income targets.
• Strong written and verbal communication skills.
• Understanding of financial information and ability to provide relevant data for applications including budgets and operational targets.
• Commitment to gender equality and social mobility.
• Confidence managing stakeholders.
• Resilience and ability to self manage workload with support from line manager.

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

• Pension scheme; employer contribution of 5% and employee of 3%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

For more details about this role and our organisation, and instructions on how to apply, please visit our website.

Are you passionate about uncovering insights and telling stories through data? Samaritans is looking for a Data Analyst to cover maternity leave and help them drive positive change with data-driven decisions across the organisation.

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What makes this role unique

You’ll be the sole Data Analyst within Samaritans, working within a small and friendly team of three, alongside a Senior Data Scientist and Head of Data. You’ll work with an exciting and flexible data set (caller data from c. 250,000 calls each month across the UK & Ireland). Data on real people. 

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​You’ll be a trusted advisor to senior stakeholders (including our CEO at times) and work with a data community across different teams at Samaritans, including Income, Engagement and Research. You’ll be passionate about data integrity

and ethics, focusing on how we handle data sensitivity. If you’re interested in developing training skills, we occasionally run training sessions internally for colleagues on data wisdom, R programming and literacy skills. 

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• £35,500 to £39,500 per annum

• 12 month fixed term contract, covering maternity leave

• Start date March 2025

• Full-time role - 35 hours per week with flexible working

• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work occasionally from ourLondon hub in EC3A.

• In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

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About the role

As a Data Analyst in our Performance and Insight team, you’ll analyse and present data to inform key areas such as research, fundraising, communications, partnerships, and service improvement. This is an exciting opportunity to use your analytical skills to impact our mission of reducing suicide rates.

The friendly and supportive team provide hands-on leadership on data and statistics across the organisation, gathering insight that helps influence decisions, demonstrate the impact of our work and improve and develop our services for those who contact us for support. 

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This role can be exposed to emotionally challenging material and data relating to suicide and self-harm, including personal individual lived experience, which can be traumatic. You’ll receive training and support throughout your time at Samaritans to manage the demands of the role, but it’s important to be sure that this role is right for you.

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Key responsibilities include:

• Understanding user needs and delivering insightful reports.

• Managing, analysing, and visualising data to provide actionable insights.

• Ensuring data quality, organisation, and compliance.

• Collaborating across teams to support service delivery and improvement.

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What we’re looking for:

• Educated to degree level or equivalent in a mathematical, scientific or computing subject is preferable but equivalent experience will be considered.

• Essential skills in user-focused data analysis, stakeholder management, and communication.

• Confident creating reports, validating data, and applying analytical techniques to tell compelling stories. 

• Experience with data visualisation and coding (e.g., R, Python).

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Working at Samaritans

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page. ​

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Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

If this sounds like the opportunity for you, please upload your CV (2 pages max) answer some application questions. Applications close at 9 am on Monday 27 January, with first stage video interviews w/c 3 February. 

​Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

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​Apply today and make a real difference to people’s lives.

An exciting position has arisen for a Challenge Events Fundraiser to work for a leading charity based in South East London. This is a permanent role within the hospice’s busy Fundraising team, responsible for planning and executing a variety of challenge events to support the hospice’s vital work in the local community.

Key responsibilities of the role:

• Develop and deliver a diverse and successful calendar of challenge events, including third-party and hospice-led events such as marathons, skydives, and overseas treks
• Provide excellent stewardship and personalised communication to event participants, ensuring long-term supporter engagement
• Work collaboratively with the Community & Events Manager and the Communications and Marketing teams to create engaging marketing materials and event plans
• Ensure all events comply with Health and Safety, GDPR, and Fundraising Regulator Code of Practice standards
• Manage event budgets, track KPIs, and report on income and costs against targets
• Build and maintain relationships with external suppliers and partners, such as tour operators and event organisers
• Conduct post-event evaluations to capture insights, improve future events, and maximise supporter retention

Ideal candidate profile:

• Proven experience in event management, ideally in a fundraising or charity environment
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously
• Excellent verbal and written communication skills, with the ability to engage and inspire supporters
• Knowledge of GDPR regulations and event compliance standards
• Ability to work under pressure and meet deadlines
• Experience in building relationships with stakeholders and providing outstanding customer care

Agency reference number: J84508

Location: South East London

Salary: £26,080 – £29,800 per annum

Working hours: Full-time, 35 hours per week

Working pattern: Office-based, with occasional flexibility

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out!

Venn Group is an equal opportunities employment business and employment agency, welcoming applications from all candidates.

Join War Child UK, the specialist charity dedicated to supporting children affected by war. As Partnerships Development Manager, you will draw on your creativity, initiative and innovation to seek out and secure new partnerships in the UK and global markets.

Applications close at: 11:59 p.m. Sunday 26th January 2025.

Location: Hybrid/London NW5 (1-2 days in office)

About War Child

War Child is the specialist charity for children affected by conflict. For more than two decades we’ve delivered high-impact programmes that are rebuilding lives across Afghanistan, Iraq, the Democratic Republic of Congo (DRC), Central African Republic and Yemen.

We understand children’s needs, respect their rights, and put them at the centre of the solution – from reintegrating children formerly associated with armed groups and armed forces (CAAFAG) in the Central African Republic to reuniting children with their families in Afghanistan.

We protect, educate and stand up for the rights of children living through conflict.

We go to the hardest-to-reach places to support those who are hardest hit.

We look forward to a world in which the lives of children are no longer torn apart by war. This is a vision that can only be realised through the collective actions of children themselves, communities and their leaders, organisations like War Child, governments and key decision-makers.

About the role

The Partnerships Development Manager is an exciting role which will play a key part in the development of partnerships at War Child.

The team had a successful 2024 financial year, and this role will build on the momentum gained from the success across new business and account management.

The key objective will be driving new business forward to ensure the team secures income from the private sector. In doing so, this will enable War Child to reach more children in conflict zones and the organisation to have the flexible funding needed to maintain stability and growth.

Reporting to the Head of Partnerships, this role will drive partnership development in the team, using creativity, initiative and innovation to seek out and secure new partnerships in the UK and global markets.

Partnerships are always creative and bespoke, allowing freedom within the role and ensuring maximum success through truly mutually beneficial partnerships. This position will line manage the Partnerships Executive who will support on new business pipeline development, proposal development and approaches.

The team is close and non-hierarchical. Everyone in the team contributes to strategic planning, partnership development, and good ideas will always be explored.

Who we are looking for

We seek a creative, proactive candidate who is eager to develop new partnerships with the private sector and, most importantly, is passionate about supporting children living through conflict.

You will be motivated by all stages of the cultivation journey and bring experience in research and proactively building a pipeline of new business prospects.

Experience in securing partnerships, both commercial and strategic, would be beneficial for this role.

We are open to first-time managers applying for the position – as long as you bring a passion for the cause, have experience with prospective new business partnerships and enjoy the buzz of securing new partnerships — then we’d love to hear from you!

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 11:59 p.m. Sunday 26th January 2025.

Our client offers a range of quality, exciting and inclusive short break clubs across Surrey and West Sussex for children and young people with a disability and additional needs. They are now looking to recruit a dynamic Team Manager to lead their short break services, ensuring a high quality service for all beneficiaries.

As Team Manager you will oversee the operational management and delivery of short break clubs delivered across a range of schemes across Surrey and West Sussex. You will line manage a team of dedicated frontline workers and will lead the assessment of behavioural support plans and complex need support in order to ensure safe and inclusive practices. You will ensure the meaningful participation of children and young people in the design, delivery, and evaluation of services, and will work closely with local partners to enhance the range, reach and quality of services for children and young people.

To apply for this role, you must have demonstrable experience of working with children and young people with a range of disabilities or additional needs. You must have previous experience of managing frontline staff, and of working with a range of partner organisations in order to achieve positive outcomes for beneficiaries. You will be skilled at developing and implementing fun, varied and creative programmes of activities that allow for fun and informal learning. Overall, you will be a supportive manager, passionate about ensuring high quality services for children and young people with a range of disabilities or additional needs.

Benefits
Free Gym Membership: the post holder will be entitled to free use of our client’s fitness centre, and half price childcare for dependents.
Free Parking on-site
Pension Contribution

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client on an ongoing basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
 

Please note, this role will be 35 hours per week:

Term-Time: 9:00-17:00 Tuesday-Saturday (including 1 hour unpaid break)

(Flexible Mon-Sat pattern can also be considered with a minimum of 3 

 Saturdays per month in term-time only)

School Holidays: 9:00-17:00 Monday-Friday

Due to the requirements of the role needing to occasionally travel to schemes, please only apply if you have a full driving license.

Independent Domestic Violence Advocate

Hours: 35 hours per week

Location: West London

Pay: £14-20 per hour DOE

Assignment: 2-3 months with the possibility of an extension

Working Hours: Monday to Friday - 9am-5pm - Hybrid working.

We are looking for a IDVA for our clients West London based team. This amazing opportunity will grant the successful candidate the chance to work alongside vulnerable women fleeing domestic violence and forms of harmful practice. You will be ensuring they are surrounded by a strong support network and addressing the safety of the victims as well as working to keep their children safe too. The work this charity do is incredible, providing specialist services to society's most marginalised domestic abuse victims.

As an IDVA, you will be:

· Serving as victims first point of contact providing them with the support they need emotionally.

· Advocating for those who need it as they may not feel confident enough to speak up themselves.

· Completing risk assessments and management of a caseload.

· Signposting to relevant services according to their needs.

To be successful, you will need to:

· Previous IDVA/ISVA experience.

· Experience within managing a caseload of clients.

· Be experienced within dealing with vulnerable people specifically women and children and be responsive to crisis situations.

· Have managed a caseload and key worked previously.

· Showing a compassionate nature towards those in need.

· Have an enhanced adults and children's DBS check to apply for this post - if this is something you need to apply for, get in touch!

This position is a popular one amongst many so if it captures your eye, please do get in touch ASAP!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Prospectus is delighted to partner with a prominent health charity in the search for their new Finance System Implementation Manager, a key leadership role responsible for delivering an end-to-end system implementation project. This position, offered on a 12-month fixed-term contract, provides flexibility with hybrid working arrangements. The successful candidate will be required to work from the office at least two days per week, with additional attendance for key meetings and events as necessary.

The Finance System Implementation Manager will oversee the implementation of Sun, Proactis, and EPM systems while managing the migration from the existing platform, Business Central. Working closely with the Head of Financial Accounts and collaborating with the finance team and other stakeholders, the post holder will ensure the new system meets the charity’s financial and operational requirements. This is a highly collaborative role that demands a strategic approach to align the implementation with the organisation’s long-term goals.

A significant aspect of the role involves partnering with the Financial Analyst to configure and tailor the new systems to meet ongoing organisational needs. The post holder will ensure that all specifications during the design phase are comprehensive and aligned with business objectives, with processes mapped effectively to support key functions. Moreover, they will work closely with the implementation partner to design and execute a robust data migration and mapping process from Business Central to Sun, ensuring the integrity and accuracy of all migrated data.

We are seeking an accomplished financial professional with a proven track record of successfully leading similar ERP implementations, particularly Sun Systems or comparable platforms. The ideal candidate will possess excellent project management skills, with the ability to guide a project through all phases of the lifecycle, ensuring timely delivery, effective budget management, resource allocation, and risk mitigation. Strong communication skills are essential, enabling the post holder to maintain clear and consistent engagement with stakeholders throughout the process.

Proficiency in Sun Systems, Microsoft Dynamics Business Central, or equivalent platforms is required, as is a thorough understanding of financial accounting standards. Familiarity with the requirements of the Charities Statement of Recommended Practice (SORP) would be an advantage, though not essential. Additionally, candidates with experience in implementing or improving internal controls and system processes will be particularly well-suited to this role. While a recognised project management qualification, such as PRINCE2, would be beneficial, it is not a mandatory requirement.

At Prospectus, we are dedicated to supporting candidates throughout their application journey. We welcome and encourage applications from individuals with diverse backgrounds and are happy to make reasonable adjustments to ensure the recruitment process is inclusive and accessible.

If this opportunity aligns with your skills and experience, we invite you to submit your CV in the first instance. Candidates whose profiles closely match the requirements will receive the full job description and be invited for a detailed discussion about the role

Job Title: Young Person's Advocate

Location: The Gaia Centre, Lambeth, London
Salary: £28,104 per annum, including London weighting if applicable
Contract type: Full Time, Permament

Hours: 37.5 hours per week - Operating hours of the service are 8:00am - 6:00pm Monday- Friday with the expectation to work on some days 8:00am - 4:00pm or 10:00am- 6:00pm to cover operational hours of the service.

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

In the role the key responsibilities will be to be methodical and well-organised, with proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, children’s advice centre or residential setting. You must have experience in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with young people affected by domestic violence.A Safe Lives qualification is desirable.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 24 January 2025

Interview Date: 31 January 2025

We are seeking a dynamic and innovative mental health support coordinator to lead our programme based in Lewisham for LGBTQ+ communities. We will work with the communities, especially from an intersectional identity lens to develop co-produced wellbeing activities to ensure greater mental health. Activities such as walking, cooking, reading, banner making, gardening groups and one-to-one support will be provided. This job would suit someone who is able to work with a diverse range of people to ensure they can meet their mental health and well-being goals.

[Programme]

This role will be part of two programmes of work which we are funded for. One is our existing mental health drop-in programme, one-to-one advice and advocacy for LGBTQ+ communities, and a second programme of work called Lewisham Proud and

Well, designed to work with communities to co-produce activities which will support and stimulate wellbeing for the participants. The aim of the programme is to help participants feel more independent and more aware of the range of service provision and help that is available locally.

[Role]

This role will include client assessment, one-to-one support and advice work, as well as group work facilitation. This role would suit someone with a background in mental health support , and someone who is interested in building programmes alongside the LGBTQ+ community in Lewisham, especially with intersectional identities. You will also manage a support worker and a small team of volunteers who work on the programmes

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice.

Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice.

About the Role

Our Welfare right supervisor will be the main person responsible for the delivery and quality of welfare right advice within the organisation.

You will work with the welfare right caseworker and volunteers to ensure clients access their rights through the provision of benefit advice.

You will have the opportunity to carry out some limited complex casework while developing the skills of the welfare rights casework and dedicated volunteers trough supervision and training.

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas of welfare rights and keen on sharing knowledge and developing skills of others You’ll be empathic and understand the complexities of client need.

You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to develop the knowledge of your team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme 

- Training and development opportunity

To apply 

See JD&PS and Application for mattached 

We're looking for a kind, compassionate and resilient Move on Coordinator to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£28,668.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The move on Coordinator is responsible for managing and promoting Look Ahead's move on pathway across the RBKC complex needs service. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for customers.

The Move on Co-ordinator will establish and promote the look ahead - RBKC move on Pathway as a viable move on option to Look Ahead staff, customers and other stake holders such as local authorities and funders. The post holder will directly support new customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process.

The ideal candidate will have good knowledge of housing and homelessness law. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation.
Work in partnership with the Local authority move on co-ordinator, creating innovative schemes to support long stayers in accommodation.
Attend and complete all relevant documentation for placement review meetings.
Maintain accurate records of service utilisation.
Develop and maintain an information resource to support operational staff in the resettlement of customers. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes. Act as the main point of contact for information and resources on the private rented sector.
Actively promote the look ahead - RBKC move on Pathway option. Assist operational staff to identify customers ready to access this option.
Support a caseload of clients that are progressing toward move on.
In conjunction with operational staff assess the readiness of customers to move on and set up viewings for customers to access available accommodation.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour

For the full list please see our website.

What you'll bring:

Essential:

Has relevant sector work experience
Demonstrable experience of working in Homelessness & Complex Needs

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice

About the Role

This is an exciting opportunity to make a real difference to residents most affected by health inequities caused by social welfare issues It is an interesting and varied role which would suit someone who enjoys advocating on behalf of vulnerable clients.

As an outreach adviser you will be the first point of contact for clients facing financial hardship, housing problems and welfare benefits issues.

You will see client in local GP surgeries and vulnerable residents referred to our services from health settings organisations The role is to provide advice, guidance and support in regard to benefit entitlements, housing rights and debt matter.

You will have the opportunity to advocate on behalf clients and carry out casework in view of alleviating financial hardship

About You

Our ideal candidate has a willingness to address inequalities and strong empathy when supporting people who may be vulnerable, in distress or in crisis, and a willing ness to learn and develop skills to provide practical long term solutions in social welfare areas

You’ll be empathic and understand the complexities of client need.

You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme

- Training and development opportunity

To apply

See JD &PS and Application form attached 

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance
Where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Ability to defuse challenging behaviour with awareness of personal safety.
Adhere to Look Ahead's Policies and Procedures
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Desirable:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice

About the Role

Our debt adviser will be the main contact for client facing financial hardship and indebtedness. The role is providing advice and guidance, advocate on behalf clients including communicating and carry out casework in view of alleviating financial hardship

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas debt and financial capability You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme

- IMA membership

- Training and development opportunity

To apply please return the attached application form