Jobs in berkshire
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Engagement Coordinator
Job Description
Job Title: Partnerships Engagement Coordinator (Inspiring the Future)
Reports to: Partnerships Manager
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support.
Remuneration: £24-25k per annum
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.
This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.
Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.
The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.
Exact brief to be finalised with the successful candidate but the role will be expected to:
- Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
- Supporting the engagement of employers and volunteers in special activities within funded projects.
- Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
- Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
- Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Supporting the development of educational resources that provide insight into the world of work and different sectors
- Support the collection of feedback and data after each event to measure impact
- Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
- Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification:
Skills/ Knowledge/ Expertise
Essential
- Minimum one year’s experience in a customer service, school engagement or school-based role
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter setting out your interest in and suitability for the role and a CV.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?
ABOUT THE SERVICE MANAGER ROLE
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and equivalent) looking for that next step!
In this post, you will lead your service which provides support to residents who have multiple needs which can include mental health, substance use, homelessness, and/or offending backgrounds! We support them in providing support to overcome personal challenges, to help them achieve their personal goals and milestones! You will provide leadership to your team to deliver the support our residents need, and be all rounded in your approach to achieve service KPI's which may include supporting with resident challenges directly. You will motivate your team to achieve positive outcomes, providing advice, guidance and leadership to enable them to feel empowered within their roles.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service based in Royal Borough of Kensington and Chelsea (RBKC). With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
Job Title: Service Manager
Salary: £36,700
What does the role look like?
- Supporting a team who directly support individuals in their recovery journey
- Helping people learn new skills and build confidence
- Working closely with other teams and organisations to ensure the right support is provided
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
We need a Service Manager who:
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Can drive the service forward and implement improvements
- Is confident in managing complex situations and making decisions
- Takes ownership of their work and leads with confidence
- Can work at pace, use their initiative, make decisions, and be proactive in their approach
- Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
OVERVIEW OF KEY RESPONSIBILITIES
- Line Management/Leadership
- Service Delivery
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, migration and development, protection, and community cohesion, as well as provision of immigration advice.
This position will support IOM’s work under the direct supervision of the Programme Coordinator and the overall guidance of the Chief of Mission of IOM UK. Working in close coordination with relevant country offices, units at our HQ in Geneva, Regional Office in Brussels and unit heads at the IOM London, the incumbent will assist in the planning, implementation, monitoring and reporting of relevant migrant support projects managed by IOM London. The incumbent will also liaise with external stakeholders on matters related to communications, project development and reporting as well as may represent IOM in external forums and meetings.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
IOM UK delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on migration and development, protection, diaspora engagement, remittances, and provision of immigration advice.
IOM works to empower migrants and diaspora communities, facilitating their safe navigation of mobility pathways, ensuring access to essential services and amplifying their contributions to community development. Our goal is to harness the full spectrum of mobility benefits, enabling individuals and communities to flourish within a well-connected and accessible global landscape. In recent years, there has been a growing recognition of the importance of engaging with diaspora communities as valuable partners for both development and humanitarian initiatives.
Under the overall supervision of the Chief of Mission (COM) and direct supervision of the Programmes Coordinator, and in close coordination with the Regional Thematic Specialist (RTS) at the Regional Office and relevant Divisions/Departments /Units at Headquarters (HQ), the Project Manager will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities of the relevant projects.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, migration and development, protection, and community cohesion.
Under the overall supervision of the Chief of Mission (COM) and direct supervision of the Programme Coordinator and in close coordination with the Regional Thematic Specialist (RTS) at the Regional Office (RO) and relevant Divisions/Departments /Units at Headquarters (HQ), the Senior Project Manager will be responsible and accountable for managing, coordinating and overseeing the activities of the North Africa Migration and Development (NAMAD) project.
The NAMAD project aims to enhance skills and labour market integration for migrant and host communities, and to strengthen protection support for vulnerable migrants, in Algeria, Egypt and Tunisia. Based on the needs in each country context, IOM’s targeted interventions will address specific barriers and gaps by offering a range of skills development training, and by providing tailored humanitarian and protection for migrants in vulnerable situations. This will include provision of shelter, case management, multi-purpose cash assistance to meet basic needs, medical support, mental health and psychosocial support (MHPSS) and legal counselling.
The incumbent will coordinate with country missions in delivery of project activities, monitoring and evaluation also liaise with external stakeholders on matters related to communications, project development and reporting, as well as may represent IOM in external forums and meetings.
For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
The client requests no contact from agencies or media sales.
Tearfund is looking for a Marketing Officer - Legacies to support our Legacy and In Memory marketing to increase the awareness amongst our audience about leaving a legacy to Tearfund.
The central purpose of the Legacy Team is to raise awareness of the opportunity to leave a gift in your will to Tearfund, stewarding with care and excellence those who have chosen to do so and to acquire more legacy pledgers for this growing income stream.
You will have an understanding of fundraising and marketing principles, with a natural ability to communicate effectively with supporters and proven experience of administration skills to ensure all legacy-supporter records are accurately maintained and updated.
We are looking for a candidate who:
- Can demonstrate good understanding of fundraising and marketing principles
- Can communicate well with existing and potential legacy supporters
- Has excellent organisational and administrative skills for effective database management
Do your skills match what we're looking for? If so, please get in touch - we would love to hear from you!
Please note this is a permanent part time role working 21 hours per week. The full time salary is £33,572 per annum. The part time salary is £20,143.20 per annum. The working pattern to be agreed with the line manager.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Capital Appeals Manager (Fundraising Manager)
Salary: £35 - 42k FTE Depending on Experience, pro rata for part time
Hours: Part-Time, 3 days (21 hours) per week can be worked flexibly or on set days.
Duration: 2 year contract.
Location: Strength and Learning Through Horses, Greengate Stables, Mays Lane, Barnet EN5 2AQ
Responsible to: CEO Rosie Bensley
About Us:
Strength & Learning Through Horses provides mental health and education support to some of London’s most vulnerable young people through offering equine assisted therapy and alternative education programmes. The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim.
Strength & Learning Through Horses has been in operation for over 10 years and has grown year on year in terms of income and number of young people reached and number of services we offer.
We have 5 full time and 5 part time contracted staff members, 18 freelance staff members and work with 17 volunteers. 400 – 500 young people per year benefit from our life changing services; our hope is that this will increase to 700+ per year from 2027 once the building project at our site is complete. We have ambitious longer term plans for growth.
We have been operating in North London for over 10 years from a small stables, after our lease sadly came to an end in January 2023 we moved to our long term home. This was a derelict stables owned by the Council which we have secured via a 25 year lease. In 2022-23 we raised £300,000 to get the site usable as an equine therapy centre although it is still very run down with much of it boarded up an derelict. We now have full planning permission to develop the site and build a purpose built equine therapy centre which will allow us to double the number of young people who access the space.
About the Role:
To make this dream a reality we are looking for an experienced Capital Fundraising Manager to lead the Capital fundraising campaign for this project to raise £700,000 over 2 years in order to fund this build.
The hope is to raise £350,000 in year one in order to fund half of the build (stage 1) with the remaining funding being secured in the 2nd year to complete the build in year 2. We have a strong track record of fundraising including recently securing 5 years core costs funding from the National Lottery Community Fund and we have warm relationships that we can call on once this fundraising campaign gets activated.
This is an exciting opportunity to join the charity at a time of growth and change and an opportunity for someone to really make this role their own.
About You:
Central to this role is the ability to work according to the organisation’s core values of:
- Ambition: for young people, SLTH and ourselves as individuals
- Curiosity without judgment (about human and equine behaviours)
- Embrace difference: a variety of perspectives & life experiences are essential
- Embrace difficulty; it’s where the learning happens
- Commitment to always improving; & owning areas that improvement is required
- Respect
You are driven and ambitious, both in your personal career goals and in achieving and surpassing fundraising targets. You will also bring this ambition to your aspirations for SLTH Equine Therapy, striving for excellence and growth in all endeavours.
Experience of successfully managing capital funding appeals with a proven track record of securing significant funds from high net-worth individuals, corporate organisations and grant making organisations.
Self-motivated and able to confidently lead on fundraising projects including:
- Creating capital fundraising strategy
- Generating a capital fundraising pipeline
- Reporting efficiently on progress
The ability to proactively manage stakeholders from across SLTH to ensure all are involved and their personal networks are utilised in this campaign.
This will include:
- Working alongside the 2 CEO’s to develop a strategy and to utilise existing contacts and warm leads
- Working closely with the Marketing Manager to ensure fundraising materials and pitch decks are high quality
- Engaging staff, volunteers and supporters in the campaign
- Manage fundraising pipeline and presenting a progress updates to the board if required
- Creating a relationship with one of our HNW funders who has connections with other HNW individuals and corporations
- The Equestrian Management Agency (who support us as their partner charity and are invested in making this fundraising campaign a success)
What's in it for you:
- The opportunity to work with and learn from a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work
- Contributing to tackling youth mental health crisis – with a great team
- Benefit from investment and a genuine commitment to you, your training and career development including:
- Personal CPD budget to access further training & develop your skills
- Access to in-house training sessions in various areas of horse and human psychology
- Generous holiday allowance
- Basic Healthcare plan
Don’t feel you meet every single requirement?
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
No agencies please.
To apply for this role, please send your CV and cover letter. Your cover letter should be no longer than one A4 page and detail how your skills match the job description, and why you feel that you would be a good fit for the role.
Social Media & Website Officer
Charity
Temporary, 6 months
36 hours per week
Remote
£25.95 per hour, plus £3.13 holiday pay per hour
Interviews, online, 17th & 23rd April
Start: 1st May 2025
Working closely with the Communications Lead and the Director Partnerships & Communications, the Social Media & Website Officer will lead the development and execution of the charity's social media and website content in line with the charity's freshly implemented communications strategy, with the ability to propose new ideas and insights.
Responsibilities:
- Create, schedule, post and curate content tailored for the website and various social media accounts
- Develop interesting and relevant content, including writing posts and articles, producing short video clips and visual assets, and other forms of multimedia
- Plan and execute (social media) campaigns in support of the goals laid out in the communications strategy
- Actively engage with the charity's existing online communities, and build new ones, by taking part in discussions, and answering comments etc
- Maintain and update the website
- Update and manage system, processes and tools for the website and social media of the charity
- Develop and implement platform specific strategies in line with their communications strategy
- Update and maintain content calendars
- Define key performance indicators for the website and social media accounts
- Monitor, analyse, and interpret social media and web metrics to inform strategies
- Assess and report on the success of campaigns and develop ways to improve campaigns
- Conduct research to understand audience preferences, behaviors and needs
- Develop guidelines (including for social media crisis communication), provide support and deliver training to colleagues on social media and community management
- Actively research and follow the latest social media and digital trends, technologies, and tools to innovate and improve the charity's online engagement strategies
- Collaborate closely with other members of the communications team, internal and external stakeholders, and vendors and suppliers, to ensure consistent messaging and alignment of digital engagement efforts in support of organisational goals
You will bring:
- Proven experience in public relations, communication, media relations, journalism, social media, marketing and/or publishing and strong experience in managing social media channels, including experience in content creation, online marketing, and campaigning, working with KPI's, analysing and reporting metrics, in non-profit environment
- Experience designing, maintaining, and monitoring websites, working with content management systems and Search Engine Optimisation
- Recent knowledge of online communications, digital marketing, outreach, community building and fundraising, tracking, optimisation and other new development such as Google Analytics
- Up-to-date knowledge of trends in social media and insight into possible challenges and opportunities
- Proven experience in designing, planning, delivering and assessing social media campaigns in a professional context
- Experience of web content management system, such as Wordpress.
- Proven experience in managing social media platforms, in particular Facebook, Instagram, LinkedIn, X
- Proven experience of the design and production of assets for website and social media channels, including graphics and short video clips. Proven skills in graphic design software (such as Adobe Creative Suite).
- Proficiency in engaging, animating, and stewarding online communities and understanding of the challenges involved
- Excellent writing, editing and proof-reading skills
- Demonstrable experience of transforming complex information into easy-to-grasp content adapted to different channels
- Sensitivity and appreciation for diverse viewpoints and different communication styles in a politically and culturally diverse environment
- Problem-solving, project management skills; ability to meet deadlines and motivate others to do the same
Please send your CV as soon as possible to learn more about this role.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Head of Development & Engagement
circa £50,000 - £55,000 per annum
Full-time. Permanent
Based: Hybrid/Victoria Place, Woking
Please be in touch with Prospectus for further details.
Are you an ambitious and creative development/fundraising professional?
Are you passionate about the performing arts and their power to transform opportunities for individuals?
Do you see the performing arts as a force for cultural and social progress?
Would you relish the opportunity to develop and grow a new fundraising programme with a focus on scholarships?
Founded in 1911, our Client has an outstanding reputation for performing arts training and a roster of illustrious alumnx from Noel Coward to Bonnie Langford, Pixie Lott and Layton Williams. In September 2022 our Client relocated from its three historic sites to one brand new purpose-built campus in central Woking. Bringing its 650 students, 140 staff and Sessional Tutors and 15 courses together under one roof for the very first time was a hugely exciting step and the institution has gone from strength to strength since then.
As a lynchpin in its strategic vision, our Client is seeking its first Head of Development & Engagement. The purpose of the role is to deliver a step-change in provision of scholarships and bursaries in support of its aim to build on its rich heritage to become the most inclusive performing arts institution in the UK.
To succeed in the role, you'll be an ambitious and creative Development professional with the drive and experience to develop and grow our Client's first ever fundraising programme. Through your vision and influencing skills, you'll bring colleagues with you and engage a wide range of potential supporters, from individuals, artists and influencers, as well as charitable trusts and companies.
Your strong grasp of individual philanthropy/major donor and trust and foundation fundraising and your determination to make a long-lasting difference through the impact of your work will be instrumental to your success in the post. This will be an exciting and career-enhancing role with the opportunity to shape and deliver the case for support and develop inspiring propositions for fundraising as well as cultivation and stewardship plans for this vibrant and exciting institution.
Along with your fundraising expertise, you'll have a proactive approach and excellent organisational and administrative skills. Naturally, you'll love the performing arts and be willing to get stuck in as part of a small, friendly team and be an all-round communicator - articulate, open, collaborative and a pleasure to work with.
We look forward to hearing from you if this sounds like a challenge that would inspire you.
To apply, please submit a CV in the first instance to Femke Vorstman at Prospect Us: . If your experience is suitable you will receive the full job pack and a call or meeting will be arranged to brief you on the role, ensuring you have all of the information needed to formally apply.
The closing date for applications is: Monday 5 May 2025. First-round interviews will take place in w/c 12 May 2025.
Candidates must have the right to work in the UK.
Our Client espouse a business culture where decisions and ideas from all people help them innovate, grow, and create the best environment for their students and staff and ensure they stay relevant in a rapidly changing world.
Equality, diversity and inclusion matters at Italia Conti. They foster a working environment where they value and respect every individual's unique contribution, enabling all their employees to thrive and achieve their full potential. They try to embed an inclusive mindset in everything they do.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, gender, race, disability, age, sexual orientation, or religion or belief. As part of its drive to improve representation within its staff team, our Client would particularly welcome interest from Global Majority and LGBTQI+ applicants.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
OR
Application form (please open in word):
BookmarkEmploymentApplicationFormUpdated-1.docx
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is our One-to-one Reading Programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme
Key Responsibilities
- Volunteer Engagement Strategy: Develop and execute strategies to increase volunteer engagement, motivation, and overall satisfaction.
- Team Leadership: Lead, mentor, and support a team of volunteer coordinators and support executives to manage volunteer relationships and retention efforts.
- Communication & Recognition: Design and implement regular communications and recognition programs to show appreciation and foster a sense of community among volunteers.
- Feedback & Support: Develop systems for collecting volunteer feedback to identify opportunities for improvement and ensure volunteer needs are met.
- Training & Development: Create and facilitate training sessions and development opportunities to empower volunteers and enhance their experience.
- Data Management: Track and analyse engagement and retention metrics, using insights to continuously improve strategies and initiatives.
- Event Coordination: Plan and execute volunteer appreciation events, gatherings, and recognition ceremonies.
- Conflict Resolution: Address any volunteer issues or concerns with empathy and professionalism, working toward positive resolutions.
Experience:
- 2+ years of experience in volunteer management, engagement, or community outreach role.
- Experience working in a role where the focus is delivering one-to-many engagement strategies
- Experience working in an internal communications role is required as a key component of this role is communicating with our volunteers.
- Previous experience leading a team is preferred.
Key Competencies:
- Excellent communication and interpersonal skills with the ability to foster relationships and build trust.
- Strong leadership and motivational abilities.
- Data-driven approach with attention to detail and problem-solving skills.
- Adaptability in a dynamic and diverse environment.
Title: Engagement and Retention Team Lead
Department: Volunteering
Reports to: Volunteer Services Manager
Role type: permanent, Full-Time
Salary: £31,500
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.



The client requests no contact from agencies or media sales.
Are you an experienced programme leader with a strong track record in driving improvement across complex projects?
We are looking for a Programme Lead at the Motor Neurone Disease (MND) Association to support the strategic delivery of projects across our Services & Partnerships team which positively impact people living with and affected by MND.
As Programme Lead, you'll manage a portfolio of high-impact projects that drive real improvements to the way we deliver services. You'll shape and oversee programme frameworks that bring innovation and strategic focus to our work-ensuring every project delivers value, on time and on budget. This is a unique opportunity to embed lasting change, influence the future of our services, and champion a culture of continuous improvement across the MND Association.
Key Responsibilities:
As Programme Lead, you will oversee a wide range of service improvement projects, providing strategic direction and ensuring consistent, high-quality delivery across the programme. Working closely with Project Managers and senior stakeholders, you will ensure projects are well planned, inclusive, and aligned with the Association's long-term goals.
- Provide strategic leadership and oversight for projects delivered by the Service Improvement & Transformation team
- Support Project Managers in developing robust project plans, ensuring effective delegation, resource use, and sustainable outcomes
- Define and agree project scopes with sponsors, setting out clear objectives, resource requirements, timelines, and measures of success
- Effectively engage and influence stakeholders including Project Sponsors, Heads of Departments and Managers to drive engagement and secure alignment with the Association's broader strategic objectives
- Promote innovation and best practice throughout the project lifecycle, supporting a culture of continuous improvement
- Lead programme-wide stakeholder engagement, acting as the main point of contact for senior internal and external audiences
- Encourage a collaborative and co-produced approach to project design, ensuring engagement with Association staff, volunteers, and people with lived experience of MND in the project design and implementation phases to ensure accessibility, inclusivity, and relevance
- Oversee programme reporting and risk management, working closely with Project Managers to monitor progress and escalate issues where needed
- Manage programme budgets with support from Project Managers, ensuring financial plans are accurate, efficient, and aligned with delivery needs
- Oversee relationships with external suppliers and partners, ensuring accountability, timely delivery, and contract compliance
About You:
We're seeking a Programme Lead with strategic vision, excellent leadership skills, and the ability to collaborate across teams and departments.
- Proven experience delivering a broad portfolio of projects, ideally in healthcare, non-profit or service-led settings
- Expertise in Quality Improvement and implementing service improvements across an organisation
- Skilled in programme planning, financial management, and resource optimisation
- Ability to lead with innovation and evaluate impact using data and feedback
- Excellent communication and stakeholder engagement skills, including at senior levels
- Committed to inclusive, collaborative leadership and continuous team development
- Strong risk management capabilities, with confidence in problem-solving and adapting approaches
- Experience overseeing supplier relationships and contract management
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role is home-based, with occasional travel to our offices in Northampton and London.
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience in leading the design, development, and strategic delivery of a diverse project portfolio, particularly in healthcare, non-profit, or service-driven organisations.
- Ability to advocate for and implement Quality Improvement (QI) practices, fostering organisation-wide engagement with service improvement initiatives.
- Experience in developing programme frameworks that align with organisational objectives, with a focus on optimising resources, meeting timelines, and ensuring sustainability.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking to make a meaningful impact through improvement and innovation, we'd love to hear from you. Join us as Programme Lead and help shape the future of service improvement.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create regular data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London. We are extremely proud of how the charity has continued to grow and develop over 150 years.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
About the role:
- Provide psychotherapy sessions on outreach to female clients
- Flexible approach to meeting vulnerable female clients
- Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
- Work collaboratively with Street Outreach Response Teams and other specialist agencies
- Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
- Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
- Support individuals transitioning into emergency, temporary, or long-term accommodation
- Support women who are rough sleeping
- Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights.
- Provide support for Housing First clients in their tenancies.
- Provide support to female clients in their hostel accommodation
- Take referrals from SORT and Providence Row.
- Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service).
Benefits:
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews:
Interviews will be held on a rolling basis.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Job Title: Hackney Paid Peer Supporter
Salary: £25,207 FTE (£15,124,20 pro-rata)
Hours per week: 21 hours
Contract: Fixed Term contract until 31st March 2026
Location: Homerton Hospital, Hackney Borough Based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).
You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:
- Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
- Support in delivering inductions for volunteer peer supporters.
- To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
- To attend regular supervision/support sessions.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
- Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.
About you
- Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
- Can you work at pace and juggle a number of different priorities?
- Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
- Do you want to join an amazing Charity that supports parents across the UK?
- Would you like to be part of an amazing team of passionate staff?
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 24th April 2025 at 23:59
Interviews: Week beginning 27th April 2025
The client requests no contact from agencies or media sales.
Digital Technology Project Manager - 18 months contract
Salary offered: £47,460 per annum
Charity People are very pleased to be partnering with a Social Care charity, which provides high quality support and care to vulnerable people in North-East London. The organisation is proud to empower the people they support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them. They believe in engaging, enabling, and empowering the people they support to make positive choices and live the lives they want. Care is at the very heart of everything they do.
About the role
This pivotal role will drive organisation's digital maturity, overseeing the implementation of key systems such as Digital Care Records, Time-Attendance, M365, and other business-critical platforms. You'll work collaboratively with senior leaders and operational teams to deliver projects that improve efficiency, streamline processes, and foster a culture of digital confidence across the organisation.
Given the nature of our services, we're particularly looking for someone with experience in the Care Sector or a related field such as healthcare or social work, who understands the operational and regulatory complexities of delivering frontline care. The first major project you'll lead will be the implementation of a new digital care records system, and sector insight will be key to ensuring success from the outset. Reporting directly to the executive Director of People and Corporate Services, you will be working very closely with internal and external stakeholders, as well as managing the Care and Support Technology Officer.
If you're an experienced digital leader with a passion for transforming organisations through technology, this role offers an exciting opportunity to make a meaningful and lasting impact in a values-driven environment.
Key Responsibilities
- Lead the delivery of Outward's digital transformation strategy, ensuring alignment with organisational objectives.
- Manage end-to-end project implementation, developing systems such as digital care records - Nourish, M365, etc.
- Work with teams to design and deliver training programmes that improve digital literacy and enable effective system use.
- Ensure seamless integration and ongoing optimisation of digital systems across the organisation.
- Identifying, managing risks and implementing effective solutions.
- Use data and analytics to drive decision-making, monitor performance, and demonstrate impact.
- Develop processes to monitor system performance, troubleshoot issues, and manage system upgrades.
- Ensure systems are configured to capture and report key performance indicators, enabling data-driven decision-making.
Essential:
- Degree in IT, Computer Science, or a related field, or equivalent professional experience.
- Proven experience leading digital transformation projects, including successful systems implementation and embedding.
- Demonstrable experience and knowledge of systems development, integration, and maintenance-including platforms such as Care Records (e.g. Nourish) and Time & Attendance systems (e.g. Sona).
- Excellent project management skills, including planning, budgeting, and stakeholder engagement.
- Strong analytical and problem-solving abilities, with experience in identifying risks and implementing effective solutions.
- Established experience in producing both high-level strategic and operational reports, using data and appropriate reporting tools.
- In-depth knowledge of digital systems, including M365 and other business-critical platforms.
- Strong understanding of data security, compliance, and regulatory standards (e.g. GDPR).
- Exceptional communication skills, with the ability to convey technical concepts clearly to both technical and non-technical audiences.
Desirable:
- Project management certifications (e.g., PRINCE2, Agile, or PMP).
- Experience in the care or non-profit sector.
- Experience in implementing, or developing, or using the following systems: Sona Time Attendance, Nourish care records, Workable ATS, iTrent HR system.
- Knowledge of assistive technologies and their application in care delivery.
The role will be closing on 22nd April, 2025. The client receives suitable CVs, they may close the role early.
First stage interview w/c 28th April,2025 - brief MSTeams call with the Hiring Manager
Second stage interview will - formal interviews + assessment on the day + Service Users conversation w/c 5th May, 2025
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.