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Closing in 7 days
Age UK Worcester, Malvern Hills & Hereford Localities, Worcester (On-site)
£32,500
Posted 3 weeks ago Quick Apply
Closing in 5 days
NFP People on behalf of Stroke Association, Remote
Circa £21,391 per annum (FTE circa £26,700 per annum)
Posted 3 weeks ago
Closing in 6 days
Coram Voice, Remote
£17.65 per professional hour; £8.825 per hour travel time; £0.45 per mile for mileage
Posted 3 weeks ago
Closing in 3 days
NFP People, Northfield (Hybrid)
£26,000 per year
Posted 3 weeks ago
Closing in 3 days
NFP People, Northfield (Hybrid)
£33,500 per year
Posted 3 weeks ago
Closing in 6 days
The Talent Set, Remote
£58,000 - £64,000 per year
Posted 3 weeks ago Quick Apply
Closing in 4 days
Falklands Maritime Heritage Trust, Remote
£70,000 per year
Posted 1 month ago
Page 23 of 23
Malvern, Worcestershire (On-site)
Worcester, Worcestershire
Hereford, Herefordshire
£32,500
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

  • High standard of education to level 4 or above, or demonstrable ability to work at this level
  • Educated to degree level
  • A full driving license and willingness and ability to drive for work purposes

Experience

  • Significant experience of designing and developing profitable income generating services
  • Significant management experience including line management of a team
  • Experience of creating a team
  • Experience of monitoring income and expenditure and re-designing as needed
  • Experience of managing multiple services with competing priorities
  • Experience of working as part of a management team
  • Experience of negotiating contracts and other funding streams
  • Experience of developing services and projects and writing service plans
  • Experience of implementation of relevant policies and procedures
  • Experience of performance management and reporting
  • Experience of report writing and presentation

Skills

  • Strong leadership skills with the ability to manage and motivate staff
  • Presentation skills
  • Exceptional organisational skills
  • Ability to manage change and to manage changing priorities and services
  • Creative thinking and meeting of client need
  • Ability to work to deadlines
  • Ability to manage difficult situations
  • Ability to analyse and present data

Knowledge

  • An understanding of the current and emerging needs of older people
  • Good knowledge of Herefordshire and Worcestershire’s geography
  • Knowledge of the health and social care landscape
Application resources
Posted by
Age UK Worcester and Malvern Hills View profile Company size Size: 21 - 50
Posted on: 11 June 2024
Closing date: 11 July 2024 at 11:47
Tags: Fundraising,Policy,Marketing,Business Development,Governance / Management