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Harris Hill Charity Recruitment Specialists, London (On-site)
£27k per year
Posted 2 weeks ago Quick Apply
Harris Hill Charity Recruitment Specialists, London (On-site)
£30k - 33k per year
Posted 2 weeks ago Quick Apply
Closing in 6 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£48,919 per year
Posted 2 weeks ago
Closing in 5 days
Volunteer Centre Hackney, Hackney (Hybrid)
£32,395 per year
Come join our exciting charity and improve the lives of Hackney residents and communities!
Posted 2 weeks ago
Closing in 6 days
International Organization for Migration, London (Hybrid)
£38,400 per year pro rated (This amount is exempt from UK income tax, and is the net paid but employee pays Primary NI)
Posted 2 weeks ago
Closing today at 23:30
Shelter, Hackney (On-site)
£31,113 per year
Posted 2 weeks ago
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £27352 per annum + pension schemes
Posted 2 weeks ago
Closing in 6 days
The Prince's Trust, London (Hybrid)
£39,900 - £56,300 per year
Posted 2 weeks ago
Penny Brohn UK, Remote
£26,500 - £27,500 dependent upon experience (pro rata)
Posted 2 weeks ago
Page 62 of 74
London (On-site) 19.46 miles
£27k per year
Contract
Job description

Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £27,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)


We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.
About the role:


As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.


Key Responsibilities:


• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.



You will have:


• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules
The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.


As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Company size Size: 21 - 50
Posted on: 15 July 2024
Closing date: 12 August 2024 at 11:59
Job ref: 45994
Tags: Fundraising