It Support Manager Jobs

As our new Advocacy & Communications Manager you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.

If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you!

Detailed job description and person specification for this role is attached to this job advertisement.

All applicants should prepare a CV and statement (1000 words maximum) that answers the following three questions (Candidates are advised to use the person specification to help answer the questions):

1. What experience do you have that makes you great for this role?
2. How have you demonstrated LMSU's organisational values in your past experience (student-led; inclusive; open; kind; creative; ambitious)?
3. What do you bring to the LMSU team?

Application deadline: 1pm on 30th October 2024

Interviews will take place on the week commencing 18th November 2024.

What's in it for you?

• Hybrid and Flexible working arrangements  
• Learning and development opportunities  
• 27 days of annual leave plus bank holidays, office closure and sick leave
• Cycle to work scheme  
• DSE assessments and eye tests  
• Free access to Gym & Classes  
• Competitive pension contribution scheme
• Interest-free loans - Seasonal ticket and tenancy deposit loans
• Discounts at selected nearby cafes and restaurants

At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Finance and Support Services Officer

Location: Benin

Contract: 12-month fixed term contract

Salary: Local Terms and Conditions apply

Principle Accountabilities

• Support financial control and manage risk.
• Ensure conformity to the organisational Financial Framework.
• Implement Financial Management & Controls.
• Oversee Financial Planning and Budgeting.
• Conduct Financial Monitoring & Audits.
• Maintain and monitor financial records.
• Ensure compliance with local regulations and governance requirements.
• Manage logistics, supplies, and purchases according to procurement policy and procedures.
• Ensure IT equipment and connectivity for office functionaries in line with ICT policies.
• Support, administer, and strengthen financial management, accountability, and capacities of partners.
• Facilitate collaboration between finance and programme teams for joint review of project/programme reports, planning, and analysis.
• Develop and provide grant management support for both restricted and unrestricted funding.
• Support proper financial monitoring of projects, including auditing of funds provided.
• Implement HR policies and procedures, such as payroll and training.
• Ensure compliance with statutory regulations.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The Finance and Support Services Manager will be a highly skilled professional with a strong background in financial management, risk control, and compliance. They will ensure adherence to the organisational Financial Framework, including implementing financial management and controls, planning and budgeting, monitoring and audits, and maintaining financial records. The manager will also ensure compliance with local regulations and governance requirements.

The ideal candidate will support and strengthen financial management, accountability, and capacities of partners, fostering collaboration between finance and programme teams for joint project/programme reviews, planning, and analysis. They will develop and provide grant management support for both restricted and unrestricted funding, and ensure proper financial monitoring of projects, including auditing of funds.

Jobholder Requirements

Essential Qualifications and Skills:

• Relevant professional accounting qualification or a bachelor’s degree in finance/accounting or relevant volunteering or work experience.
• Demonstratable working experience, ideally in an INGO environment, but experience in audit and government organisations would also be advantageous.
• Experience in financial management, programme and project management, and administration.
• Project financial management and data analysis skills.
• Ability to represent Sightsavers with key external stakeholders.
• Excellent communication skills (both oral and written).
• Ability to work with minimum supervision.
• Proficiency in IT skills, including Excel, MS Word, an accounting package, and emailing.
• Ability to understand and work with project budgets, forecasts, and reports.
• Knowledge of SYCEBNL.

Desirable:

• Speaking French would be desirable.
• Experience in supporting financial control and managing risk.
• Familiarity with organisational Financial Frameworks and financial management controls.

Closing date: 27 October 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Job Title: Gardener Project Officer for Young Marketeers Coventry

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Coventry

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Coventry in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Job Title: Navigator

Location: Birmingham (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.

For an informal conversation about the role, please contact Jim Maskell.

The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.

Click here to apply for the role of Navigator (Birmingham)

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Job Title: Navigator

Location: NHS Trust Swansea Bay (Swansea, Neath, Port Talbot) (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.

For an informal conversation about the role, please contact Jim Maskell.

The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.

Click here to apply for the role of Navigator (Swansea Bay)

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within West Kent. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.

This post will require extensive travel across the county and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Queen Street (Cleveland) as a Recovery Worker.

Right now, our Redcar and Cleveland Supported Housing service is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.​

The position will include cover sleep over shifts and on calls for the service.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a part-time, fixed term role requiring the post holder to work 22.5 hours per week ending 25th May 2025.

We are committed to increasing our diversity and welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Family Support Worker (School Practitioner) 

Location: Education Diversity, Blackpool

Hours: 35 hours per week, term time + 4 weeks

Salary: £24,271 - £27,020

Closing date: Monday 11th November 2024 - 9 am

Interview dates: Interviews will be held online, 21st November 2024 with second interviews in school during the following week.

This is a permanent position.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on. 

We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As the Family Support Worker, you will work directly with families, in partnership with school staff to help improve attendance, punctuality and engagements in learning. You will also deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. 

You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. This is an exciting role and vital to our success in achieving our goals. 

You’ll have previous experience of: 

• providing expert pastoral support

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support

• working in an educational or outreach environment 

• working effectively with social and emotional factors affecting a child’s capacity to learn

• working with families from diverse communities

Please see the job description and person specification attached to this advert. 

To apply for the role please click apply and complete the application form by Monday 11th November 2024 - 9 am.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find attached to this advert.

As an employer we offer:

• Perkbox membership 

• Employee assistance programme

• Life assurance 

• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles within schools at SHS are subject to an Enhanced DBS Check.

Do you have a genuine passion and felt purpose to help people? Would you say that you believe everyone deserves a second chance regardless of their past circumstances? Would you like to be part of an organisation that supports, cares and empowers these individuals?

ABOUT THE ROLE

We are seeking a dynamic and self-motivated Enhanced Hostel Intensive Needs Support Coach in Medway to join us on a fixed term contract until 31st March 25 as part of the Rough Sleeper Initiative Project - RSI (this is likely to be extended but is funding dependent) to provide effective practical and personal support and guidance to Pathways’ clients during the period of their stay in our accommodation to enable them to become more resilient and to live independent lives.

Pathways to Independence is committed to becoming a psychologically informed environment; one which considers and responds to, the potential impact of trauma in every area of its service delivery and design

The primary responsibility of the RSI Enhanced Hostel Intensive Support Coach will be to provide personalised support and guidance to individuals referred to Pathways to Independence through the Medway Rough Sleepers Initiative. This will include assessing client needs and providing support to meet these needs, completing safety plans, ensuring the client can identify and access relevant services, liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.

You will be allocated a caseload of between 5 and 7 clients who have a history of non-engagement, rough sleeping and complex needs. You will be expected to be proactive, in engaging clients demonstrating an approachable, flexible and caring style. The Intensive Needs Support Coach will be required to participate in activities to encourage the development of skills and the building of positive relationships within the local community.

Shift Pattern: 37.5 hours per week, Monday to Friday 9am - 5pm. You may need to work flexibly outside these hours as per the requirements for the service, residents and participants. You will be based across multiple projects in the Medway area.

ABOUT YOU

To be successful in this role, you will have great communication and engagement skills, with the maturity to work within a framework of recovery, building confidence, self-esteem, hope and positive coping skills. You will be someone who has high levels of initiative and motivation with the ability to seek out solutions to problems, and most importantly someone who shares our values and be committed to achieving great outcomes for our clients.

A proactive problem-solver, you excel at managing diverse tasks. You are highly adaptable, work well in fast-paced, ever-changing environments, and are eager to promote a positive and inclusive service. With a trauma-informed, non-judgmental approach, you ensure that you can sensitively address the social and societal challenges faced by those with complex needs, while staying aligned with SIG’s values and mission.

What are we looking for?

• Experience of working directly with people who have experienced homelessness, with issues around substance/alcohol use and/or mental health 
• Experience and ability to build rapport and develop a good working relationship with clients who are using substances, some of whom may display challenging behaviour
• Experience of communicating, liaising and negotiating effectively with a wide range of people including clients, other staff, and representatives of other agencies such as local authorities and statutory services and the general public to build strong partnerships
• The ability to work in fast paced and pressured environment whilst managing multiple priorities and demands to complete delegated tasks or meet deadlines
• The knowledge, skills and ability to assess the needs of people with substance misuse/mental health and health problems and to formulate support plans and risk assessments
• A clear knowledge and understanding of harm minimisation and how it can be used as an intervention; a working knowledge of other interventions in the substance use field
• Proven ability to demonstrate compassionate and creative work practices with residents to address support needs and/or risks
• An open-minded approach to work with vulnerable adults and a willingness to learn new ideas and put these into practice
• IT Proficiency, ability to learn new software programs, basic Microsoft experience 
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system

What would we like, but not essential?

• Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)
• Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent
• Understanding of the housing and social needs of people with multiple and complex needs

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

• Supporting a small caseload of individuals with complex needs referred to Pathways through the Medway Rough Sleeper Initiative project. 
• Work proactively, innovatively with clients who are hard to engage 
• Working as part of a team responsible for creating a safe environment in which clients who have experienced multiple disadvantage are able to build their confidence and discover opportunities for positive change 
• Advocating on behalf of clients who frequently experience multiple exclusion from main stream services ensuring that clients can access relevant services 
• Liaising with other statutory and voluntary agencies to ensure the appropriate support for hard to reach clients and/or those experiencing multiple disadvantage 
• Utilise knowledge, skills and experience to recognise difficult or challenging situations, and use appropriate communication skills to influence and bring about positive change to behaviour
• To offer advice and support to staff working with residents with complex needs, helping to create a safe and trauma informed environment
• Cover for other members of the team as necessary.
• Assess clients with multiple needs to identify support needs, identify risks to complete safety/risk plans and identifying personal goals/desires in conjunction with the client

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity.

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

We are looking for an enthusiastic person to work across the organisation leading on the development and delivery of our inclusion work. Covering everything from our Diversity policy to our Client Engagement and Lived Experience strategy as well as relating directly to our clients, you’ll have the opportunity to transform our approach to these vital areas, ensuring we’re delivering the best possible service for years to come.

Action Foundation is an award-winning charity providing support to asylum seekers and refugees in the Tyne and Wear region, empowering them to overcome immediate barriers, integrate with the community, and build skills for the future We are an Equal Opportunity employer and welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

This post is part time and though this post would require a good deal of flexibility including some evening commitments we operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.

Essential information

Hours: 7-10.5 hours per week, 0.2-0.3 FTE, including some evening commitments

Salary: £30,301 – £35,208 per annum plus 6% pension contribution

Holiday entitlement: 28 days + English Bank Holidays, pro rata

Contract: Permanent, subject to passing a 3-month probation

Location: Hybrid Working / Mostly Office Based

Deadline: Midnight Tuesday 22nd October 2024.

Please see Action Foundation website for email address to forward completed application. 

If you have any queries or would like an informal chat about the role, please go to the Action Foundation website for contact details.

Interviews will be arranged as required and will take place at Action Foundation
Newcastle, NE1 2JQ.

Note: We reserve the right to close this vacancy early should we receive sufficient applications.

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Remote Services Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for working in mental health. The Remote Services Officer will be part of our growing remote services workstream, working closely with the Remote Services Coordinator to develop our remote services.

We are looking for an individual with experience within a mental health related working environment, relevant volunteering, or have a strong interest in mental health. We are hoping you can bring your interest and your experience and add to our growing team.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.

The closing date for all applications is Midday on Wednesday 23rd October 2024.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

 We are committed to equal opportunities and welcome applications from all sections of the community.

Job Description

1. Maintain remote volunteer overview in line with remote volunteer agreement and guidelines working closely with Remote Services Coordinator

2. Ensure all administrative work associated with the remote volunteer programme is completed accurately and in a timely manner

3. Support with remote training and events calendar as well as planning of training sessions and events 

4. Support recruitment, training and induction of new remote volunteers

5. Research and assist with implementing new support services for remote services

6. Liaise with team members from other SANE work streams

7. Share information with your team both verbally and in writing, to ensure effective handover to colleagues

8. Work as part of a team to build understanding and use your knowledge and experience to ensure our volunteers and callers are effectively supported

9. Record work in accordance with SANE’s organisational systems

10. Work closely with the communication, media and fundraising teams to ensure the voice and experiences of our callers is effectively communicated, including the provision of case-studies

11. Work within SANE’s values and policies & procedural guidelines at all times

12. Keep abreast of and work in accordance with relevant legislation and regulatory standards

13. Understand and work within SANE’s safeguarding framework

14. Ensure all work is in line with the Equality Act

15. Keep volunteers up to date with any key service information or legal or procedural changes, as appropriate

16. Ensure that any issues or concerns are discussed with a line manager

17. Attend supervisions and appraisals, and contribute to team meetings

18. Have a commitment to personal, volunteer and team development and your own well-being 

19. Be self-sufficient in terms of IT, and oversee any health and safety matters which may arise whilst on the shift

20. Undertake any other duties commensurate with this role.

Person Specification

Experience

1. Experience of working with people with mental health conditions/mental illnesses and families and carers

2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services

3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service

4. Experience of writing high quality short reports

5. Experience of planning and delivering training

Knowledge and Qualifications

6.Good general knowledge of the mental health system, access, treatment and common relevant legislation; and available support structures for people with mental illnesses and carers

Personal Qualities

7. The ability to support remote volunteers and provide them with support.

8. Be able to work with distressing and challenging content and ensure self-care

9. A work ethos underpinned by a commitment to equality and diversity

10. An understanding of and ability to work within appropriate professional boundaries

Skills

11. Excellent interpersonal and communication skills – both verbally and in writing

12. Committed to and able to adhere to organisational policies and procedures, especially regarding safeguarding and confidentiality

13. Able to work independently, flexibly and as part of a team

14. Good self-awareness

15. Effective organisational and planning skills

16. Proficient in IT packages including Word, Excel and Outlook, and ability (with training where necessary) to input and extract data from relevant databases

Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.

The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.

They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.

Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.

More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.

Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.

Job Title: IDVA

Hours: 35 per week

Location: North London

Pay: £13.00 - £20.00 per hour - DOE

Assignment: 4 weeks (possibility of extension)

Working Hours: Monday to Friday - 09:00-17:00 - Hybrid working allowed

We are looking for a IDVA for our clients London based team. This amazing opportunity will grant the successful candidate the chance to work alongside vulnerable women fleeing domestic violence and ensure they are surrounded by a strong support network around housing options. You will be addressing the safety of the victims as well as working to keep their children safe too.

As an IDVA, you will be:

· Serving as a victims first point of contact providing them with the support they need emotionally.
· Assessing all referrals coming into the service and providing them with initial support should they need it.
· Completing admin tasks and multitasking.
· Completing risk assessments with each client.

To be successful, you will need to:

· Be experienced within dealing with vulnerable people specifically women and children and be responsive to crisis situations.
· Ability to multitask and thrive within a busy service.
· Have a strong knowledge around IT and Microsoft office 365.
· Showing a compassionate nature towards those in need.
· Have flexibility as you may be required to travel and meet clients.
· Have an enhanced adults and children's DBS check to apply for this post - if this is something you need to apply for, get in touch!

This position is a popular one amongst many so if it captures your eye, please do get in touch ASAP!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.