It Support Jobs

Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.

This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.

This role is home-based but requires extensive travel within the area. It can be either full or part time.

As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.

This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.

A DBS check will be needed: Severn Wye will pay for this.

Why you’ll enjoy working with us

Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.

We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.

If this sounds like an environment in which you’d thrive, we’d love to hear from you.

Are you passionate about helping vulnerable people? You may be who we are looking for!

We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.

We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.

If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!

We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged. 

Refuge is looking for an exceptional Media & PR officer. This is an exciting opportunity for an experienced PR to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda.

In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets, in order to raise awareness of domestic abuse and drive social change. Never before has domestic abuse been so well profiled and recognised – and we need to harness this public and political awareness to drive real change for women and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

ADVOCATE

Location: Dudley (travel across the area, home based for administration)

Salary: £22,500 - £29,500 per year, pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.

Contract Type: Permanent

Position Type: Full Time (35 hours per week) and Part Time available

All applications by midnight on Sunday 7 July 2024

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team covering Dudley borough.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please us via our website.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: midnight on Sunday 7 July

Interviews via Teams: Thursday 11 July

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Want to know more about VoiceAbility and the role?

Please see our website.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training. 

CENTRE FOR AGEING BETTER

Programme Manager

· Fixed term contract (maternity cover, expected up to 12 months)

· Salary £ 47,336 per annum

· Full time 37.5 hours (4 days a week minimum considered)

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Programme Manager will work in the Centre for Ageing Better’s Homes team.

Currently, millions of older people are living in homes that are unsafe – cold, damp, mouldy or with other types of hazards. The Homes team run a series of innovation, research, peer-support and influencing projects, that all seek to ensure that no one lives in a home that endangers their health, wellbeing or financial security. We work across local and national government and collaborate with a range of stakeholders.

The postholder would be responsible for collaborating with colleagues in the design, commissioning and delivery of a number of projects. The Programme Manager will use their creativity and experience to design work that has a clear route to impact, ensuring that everything we do has a traceable link back to the people we are trying to support.

The role will also require that effective programme management processes are followed to ensure effective, timely and impactful projects (e.g. milestone planning, budget management, risk, stakeholder engagement and delivery).

About you

You will be committed to trying to tackle the housing crisis, particularly for older people at risk of poverty, ill-health and facing discrimination. Knowledge of the current housing landscape and/or ageing issues would be an advantage but is not essential.

It is important that you can demonstrate excellent project management skills, designing and delivering projects that have a clear route to impact. Working collaboratively with others and experience writing and communicating complex ideas in an accessible way are essential.

You are likely to be overseeing projects that stimulate change at the local level through supporting service redesign processes, innovation practices and evaluation. Therefore, we are particularly interested in hearing from people who have experience working with organisations to adopt new practices or undertake service redesign, and/or who have commissioned or participated in evaluations.

If you do not have this direct experience but believe you have other, transferable experience, please do apply! 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

Job Title: Events Fundraiser

Salary: c£30,000 (depending upon experience)

Team: Fundraising

Hours: 37.5

Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Events Fundraiser to join our Events and Specialist Projects team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

We are looking for an enthusiastic and motivated Events Fundraiser to support the delivery of our annual calendar of events which includes the London Marathon, Swim Serpentine, Action Challenges and our Choose your own Challenge programme.

The Events Fundraiser will be responsible for managing the portfolio of challenge events including the marketing; on the day delivery; first class stewardship and participant support from sign up to event completion and volunteer recruitment and management.

Due to the nature of our work, you will be required to attend some events and meetings throughout our catchment area which can be during weekends, early mornings or evenings.

About you

You will have experience in planning and organising fundraising events (ideally challenge events), customer service and of working as part of a team in an office environment.  You will also have an ability to remain calm and focused under pressure to achieve results in a positive and solution focused manner.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Philanthropy Manager 

Harrogate, North Yorkshire 

We offer hybrid working and we are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 

As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond. 
 

Specifically, you will: 

• Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans. 

• Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond. 

• Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest. 

• Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs. 
  (*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).   

• Provide a bespoke, professional customer experience to all contacts at all times.

• Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors. 

• Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer. 

About You 

To be considered for this role, you will need: 

• A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level. 

• To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations. 

• To have experience of researching individuals and using this insight to inform decision-making. 

• To have experience of working collaboratively and effectively in a matrix-management organisation. 

• To have experience of developing clear Key Performance Indicators and reporting performance against them.  

• To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge). 

• To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.

• To be able to analyse and present data and information in a way that is helpful and actionable to others. 

• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

Firstly, 4 promises from us to you....

- We work flexibly where we can.
- We guarantee you have a voice through our OPV forum
- We will be happy to fund further professional qualifications
- We will be there when you need us!

Being part of the Acis team, you’ll get:

- Salary up to £50000 depending on experience
- Generous holiday entitlement – At least 25 days annual leave every year increasing one day a year to 30, plus bank holidays
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit

As Health & Safety Manager, a typical day might include:

- Developing and embedding a positive H&S culture throughout the organisation, through daily actions messaging and ways of working, to ensure that positive H&S awareness and responsibility is the way things are done here.
- Monitoring our compliance against corporate occupational health, safety and regulatory measures, to make sure we are achieving the highest levels of compliance and safety.
- Putting together our operational and strategic H&S KPI performance measures, monitoring our performance, and using that data to drive performance improvement areas and insights.
- Supporting the Health and Safety Advisor in the delivery, support, and effective onboarding of all new employees to embed our safety culture and ways of working
- Providing H&S leadership and information on the Health and Safety Steering Group - contributing and support employees to understand, improve on, and deliver a high positive H&S culture.
- Supporting line managers and senior managers in assessing, improving and delivering on consistently high standards; ensuring that employees and managers take active responsibility for their own safety and to achieve standards of excellence
- Overseeing of Accident, Incident and Near-Miss investigation and appropriate management of any RIDDOR cases, to ensure that suitable and sufficient corrective and preventative actions are taken and appropriately recorded
- Inspections and investigations – working with the Health and Safety Advisor, ensure that inspections and all incident investigations are conducted to a high level, with any corrective actions implemented in a timely manner.
- Working with members of the People Services team on building our wellbeing program to ensure that we are supporting our people with their wellbeing and thriving at Acis.
- Designing and delivering the occasional H&S compliance course to our people, or a toolbox talk to make sure essential learning and safety updates are in place for our people.
- Leading on getting us ready for, and then maintaining, our target for achieving ISO45001 accreditation

Some of the experience/skills we would like to see:

- IOSH member
- NEBOSH Diploma or equivalent professional qualification in Health and Safety Management
- Excellent knowledge of Health and Safety Legislation and best practise
- Experience of leading Health and Safety, and managing Health & Safety Risk
- A passion for Health and Safety and the drive to progress
- Knowledge of health and safety regulations, quality management systems, and industry standards
- Excellent interpersonal skills with a positive and flexible approach
- The ability to influence and engage with all levels of the organisation
- Proficient use of IT systems, including word and excel

What will make you stand out from the crowd:

- Line management experience preferred
- NEBOSH Fire or alternative additional Health and Safety qualification
- Proven experience within the housing, construction, education or similar industry
- Previous involvement in wellbeing strategy / groups

As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we’re happy to discuss flexible working options and any interview adjustments you might need.

REF-215 011

FUNDRAISING ENGAGEMENT MANAGER - NORTH WEST ENGLAND

Location: Home Based (within the North-West region)

Contract type: Permanent

Hours per week: 35

Salary: £30,753 (FTE)

Closing Date - Sunday 7th July

Informal Phone Calls - Wednesday 10th July

Interview Date - Wednesday 17th July

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The North West region (made up of Lancashire, Cheshire, Merseyside & Greater Manchester) is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers and Manchester Home from Home support families from across the region and beyond, and building relationships with this team is a must.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:

• Master at storytelling
• Epic at relationship building
• Strong prioritisation skills
• Great communicator
• Self-Motivated
• Self-Aware
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Bravery
• Integrity
• Team player

The must haves:

• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection if home based
• Live in the North West region (Lancashire, Cheshire, Greater Manchester and Merseyside). Candidates who live outside of the region should highlight an intention to relocate to the area in their covering letter for their application to be considered
• This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.

REF-214 986

The Vacancy

Executive Director of Operations and Quality

Up to £85,000 - £90,000pa depending on experience, plus £5,750 car allowance pa.

Full time 37.5 hours per week.

Following an internal promotion, we are excited to share that we have a rare opportunity for a new Executive Director of Operations and Quality. FitzRoy is a pioneering national charity, committed to transforming the lives of adults with learning disabilities, autism, and mental health needs in over 100 services across England. Our vision is a society where people are treated as equals, regardless of disability. Our mission is to transform lives by supporting people with learning disabilities to lead the lives they choose.  FitzRoy have successfully faced the challenges within the social care sector and the charity has grown year on year to now support over 800 people, across 70 local authorities.

We were founded more than 60 years ago by parents of children with learning disabilities, who pioneered an alternative to institutionalised care. This is still a core element of our work today.  ‘Seeing the Person’ is at the heart of the charity, and everything we do is focussed on transforming the lives of the people we support.

The Role

As we look ahead to the future, we are seeking to recruit a new Executive Director of Operations and Quality to bring the strategic thinking needed to help steer the path forward. As a visible leader, with accountability for Operations and Quality, you will navigate the ongoing challenges that exist within our environment, continue to drive forward on our ambition for outstanding quality, and first and foremost focus on enabling the people we support to realise their goals and dreams.

We are looking for a strategic and collaborative leader who can challenge and enable us to continue to be creative, agile and responsive in the delivery of our services.  You will strengthen our reputation through our new three-year strategy which includes amplifying the voice of our stakeholders, and collaborative engagement partnerships with the people we support and their families. This will ensure those with lived experiences are heard and influence our decisions.  You will lead teams to showcase our successes in a tangible way and ultimately drive our journey to outstanding.  Development and planning for the expansion of our clinical leadership and expertise will enable our new mental health provision to become fully embedded in the organisation.

The Person

Essential Experience

• Substantial strategic leadership experience in a complex health or social care organisation.
• A proven track record of delivering significant, successful business development and growth within the social care sector at a senior level.
• Experience of leading service delivery and understanding the complexity of managing a geographically dispersed and multi-disciplinary staff team.
• Experienced in working collaboratively with a high-performing senior leadership team.
• Demonstrable experience of managing a quality agenda; driving innovation, development, and continuous service improvement.
• Experience in the delivery of strategic growth, and analysis of relevant opportunities.
• Good market knowledge of the disability and broader social care sector.
• Demonstrable experience of working at a senior level within a regulated environment.
• A proven track record as a credible ambassador. 
• Significant financial acumen and experience in managing budgets.
• Substantive experience of leading impact monitoring and evaluation.
• Experience of board report writing and presenting at a senior level.

Skills, Knowledge and abilities

• Excellent understanding of CQC standards and delivering high-quality care
• A degree or an equivalent advanced academic achievement in a relevant field is preferred.
• A willingness to undertake an advanced academic achievement.
• Strong commercial awareness and business acumen.
• An exceptional strategic thinker who can translate strategy into operational delivery.
• Exceptional communication skills with the ability to negotiate and influence.
• An understanding of how digital and IT can enhance effective operational delivery.
• An energetic and resilient leader.
• Person-centred with high levels of emotional intelligence and empathy

The role will require travel to our services and any other off site meeting location.  Therefore, a full licence that allows you to drive in the UK is essential, as is access to your own vehicle for business travel.

The role will require nationwide travel, including regular attendance in person for meetings at our head office in Petersfield, Hampshire.

Our values of See the Person, Be Brave and Be Creative are inherent in the decisions we make every day and visible in the actions of everyone who works for FitzRoy.  If you share our values and really want to make that transformative difference, we look forward to hearing from you.

About Us

FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.

We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.

We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.

Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.

In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.

Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator

Reports to: Director of Services

Location: Home Based or Hybrid * 

(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)                                                               

Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)

Salary:                £31,672 pa

Closing Date:      21st July 2024 at 11pm

Purpose of Job 

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.

To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:

·  Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives

· Goal 4: A connected community

· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning   

And contributing to delivery of other strategic goals as appropriate.

Staff management:

1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.

Project management:

1. Evaluate existing support for members living with NPH and their families/ carers within Shine

2. Develop and grow the service based on the needs and voice of our members

3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland

4. Develop annual work plans, which will enable continued development and delivery of the NPH service

5. Create a framework for the service and develop Shine colleagues to support delivery in key areas

6. To provide training to upskill colleagues in dementia

7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland

8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits

9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre 

10.  Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact

11.  Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation

12.  Identify new potential sources of funding as the project develops and contribute to funding bids as requested. 

13.  Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.

Delivery  

To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-

·  Welfare benefit/ income maximisation advice

·  Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.

·  Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations 

You will also:

· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year

· Review existing and develop new resources for members with NPH alongside the Health team

· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers

· Oversee social media, Facebook and WhatsApp support groups

· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research

· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities

· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.

Other core requirements of working for Shine:

· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members

· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.

· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’

· To actively take part in the annual staff residential

To undertake any other duties in line with the job role. 

Person Specification 

Experience – essential 

· A minimum of 3 years' experience of working with older people living with dementia

· Experience of project management and delivery

· At least two years’ experience of delivering support and advice services for older people.

Knowledge, skills and abilities – essential 

· Excellent verbal and written communication skills

· Ability to build strong relationships both with internal and external stakeholders

· Ability to develop and deliver professional presentations and training in a variety of settings 

· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems

· A non-judgmental approach to working with people 

· A good knowledge of adult safeguarding policy, procedures and reporting 

Qualification- essential

§  Relevant qualification in health or social care

Experience – desirable 

· Welfare benefits: Experience of supporting older people to maximise their income

· Experience of providing supervision, guidance and support to others as a lead

· Developing and delivering opportunities to enable and empower disabled people

· Organising information sessions and social events 

· Multi-disciplinary working and advocacy

· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families

· Working in the third sector in a paid or unpaid capacity 

· Working with, and supporting, volunteers 

Qualifications - desirable 

Relevant qualification in:

§  Information, Advice & Guidance

§  Management

§  Project management 

In return, Shine will offer you:

· A competitive salary

· 35 hour working week

· 25 days annual leave plus additional discretionary leave between Christmas and New Year

· Support to learn and develop

· Opportunity to purchase additional annual leave

· Additional annual leave due to length of service

· Defined contribution pension

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.

Interviews will be held on Monday 12th August in our Head Office, Peterborough

Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger. 

As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme.  The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.

Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.

This is a London based role that will combine a blend of working from home with being out meeting members of the community across London - especially in and around some of London's busiest stations.  

For further information about this post and working for Railway Children, including how to apply, please visit our website.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing date: midday, 8th July 2024

Interviews: 
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)

We are delighted to be offering this new role which will be managing our HQ function in Flitwick. The role will involve dealing with many aspects of the organisation ranging from signposting members of the public to suitable services, health and safety and supporting our Exec and HQ function teams.

Office Co-ordinator
Post no: 599
Location: Flitwick
Contract: Permanent
Salary: £24,500 per annum  
Hours: Full Time, 9am – 4.30pm, Monday – Friday

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

The post holder will be working within our fast-growing organisation and become part of a team of people whose objective is to support the mental health and wellbeing of our communities.

Duties and Responsibilities

• Carry out and oversee general admin duties in line with Mind BLMK’s policies, procedures, and processes (support Exec roles; housekeeping at HQ to include tidying up and ensuring that HQ is a suitable working environment for staff; meeting and greeting; referrals; post; email and telephone enquiries; room bookings and meeting arrangements; ordering and monitoring of supplies, stationery, and equipment).
• Oversee the carrying out of routine health and safety responsibilities for HQ premises in line with Mind BLMK’s H&S policies, procedures, and guidance (First Aid, Fire Marshal, monthly visual checks, risk assessments). Support the Quality Manager to promote a positive health and safety culture and environmental best practice.
• Deal with and oversee the answering a wide variety of calls and enquiries from the general public, operational staff, and managers, responding, and taking action as appropriate (directing callers to relevant services/individuals, taking messages; relaying information accurately and on time; offer appropriate information; deal effectively with enquiries from individuals in crisis and escalate potential Safeguarding issues to the Safeguarding Lead), executing actions and decisions that result from contact with service users as necessary as guided by management and colleagues in line with Mind BLMK procedures and guidance.
• Maintain an effective workforce for administrative department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of administrator role).
• Carry out specific duties to support the effective use of Volunteer hours at HQ (supporting, coordinating, and planning volunteer cover when required).
• Provide administrative support to the HR department.
• Assist in carrying out routine IT and telecoms tasks.
• Assist with tasks to ensure data protection compliance.
• Support the Quality Manager to champion a culture that fits with the organisation’s strategy, vision, values and behaviours.
• Support the Quality Manager on audits of processes and systems.
• Provide general support to the Executive including but not limited to attending meetings, taking notes, and managing documents for the meetings.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

The successful candidate will be highly accurate and have experience of working in a busy office environment in a multi-skilled and varied role, sometimes with conflicting priorities.

If you have a passion for working in mental health and feel like you could be part of our friendly HQ team and support the organisation to meet its vision and values, we would love to hear from you.

Closedown: 5pm on 20th June 2024
Interview date(s): Week Commencing 1st July 
Please note: We reserve the right to close this advert early if enough suitable applicants apply. 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Scope are looking to appoint a Retail Shop Cover Manager (Known internally as Retail Divisional Support Manager) based in the South Division and supporting Scope shops in this area. 

The Retail Divisional Support Manager involves working closely with the Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Retail Divisional Support Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. A willingness and flexibility to travel to any location in the division is essential.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent, 35 hours per week

Based in the south division, supporting Scope shops in this area. 

It is therefore essential that you can travel within this geographical area. A car allowance will be provided.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Please note that successful candidates will be subject to an enhanced DBS check.