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Job Title: Deputy Service Manager
Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area.
Salary: £30,200
Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.
About the role
We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night.
This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals.
The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working with people with mental health and complex backgrounds
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets to support thousands more children by 2029, and this role, with responsibility for managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve not only this target, but also to develop other innovative pilot programmes.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Manager to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner and volunteer experience.
Reporting to our Head of Corporate Partnerships, and responsible for the line management of our Corporate Partnerships Officer, you’ll deliver on our annual volunteer and income targets and maintain our strong partner retention rate (target 87%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners
This is an opportunity for an experienced partnerships manager to take on a more senior role and demonstrate their sales acumen and creativity in a dynamic, flexible and agile charity.
Key Responsibilities
Partner Stewardship
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Lead the account management of a selected portfolio of corporate partners, ensuring Chapter One achieves its annual retention and growth targets
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In collaboration with the Head of Corporate Partnerships, devise effective schemes of delegation and partner allocation within the Corporate Partnerships Team
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Focus, in all corporate partnership discussions, on maximising income
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Identify opportunities to increase a partner’s support eg by identifying other regional/divisional opportunities or inclusion of Chapter One as a social value partner in public sector bids
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Conduct regular partnership meetings, including mid and end of year reviews, proactively proposing tailored opportunities to retain and grow partner support
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Lead on producing high quality written communications, reports, proposals and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and Fundraising team as needed
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Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings
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Proactively network to deepen and strengthen external relationships with Chapter One partners, identifying speaking opportunities for Chapter One where possible
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Strategically use LinkedIn to identify, connect with, and actively engage key stakeholders within corporate partner organisations,
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Attend conference and events to represent Chapter One and talk about its work to existing and potential new partners
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Keep up to date with relevant business news and strategic shifts or developments at key partners and sectors, proactively seeking opportunities to broaden knowledge
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Regularly analyse data in Microsoft Excel / Google Sheets, working with formulas, pivot tables and data analysis tools to aid decision-making and create dashboards.
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Oversee and maintain all Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal platform databases
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Ensure, in conjunction with the Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner
Line management
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Line manage and develop the Corporate Partnerships Officer, ensuring adherence to all Chapter One’s HR Policies and Procedures
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Be a source of advice and guidance for the Corporate Partnerships Officer as they manage their allocated partner relationships
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Supervise the Corporate Partnerships Officer to lead volunteer recruitment meetings, including stepping in if necessary
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Supervise the Corporate Partnerships Officer to manage new partner onboarding meetings, stepping in to lead them if required
Partner/volunteer onboarding and experience
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Alongside the Head of Corporate Partnerships, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met
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Develop proactive, supportive relationships with Volunteer Coordinators in partner organisations, providing high-quality data and information in a timely manner
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Work closely with the Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth, time-efficient experience
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Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets
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Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
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Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
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Create and provide content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
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Work closely with the Marketing and Communications team to develop ways to promote, showcase and celebrate partnerships and individual volunteers across our social media channels and other digital platforms
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Encourage corporate partners to promote Chapter One through their own social media and channels
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Support the organisation of online and in person partner and volunteer recognition events
We are looking for the following key skills, though you might be more experienced in some areas than others:
Account Management Skills:
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Experience of managing Corporate Partnerships, or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Expert meeting facilitation skills
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Strategic thinker, able to maximise income and growth opportunities
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Understanding of CSR / ESG partner policies and social value trends
Communication Skills:
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Able to eloquently express commitment to Chapter One’s mission and values
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Outstanding presentation and storytelling skills, with the ability to excite and inspire an audience
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An ability to create compelling, attractive written pitches, ensuring messaging and brand are consistent
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Experience of engaging partners on social media (particularly LinkedIn)
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Experience of representing organisations at events
Technical Skills:
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Excellent proficiency in Microsoft Excel/Google Sheets (including formulas, pivot tables, dashboard creation)
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CRM management (specifically Salesforce)
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Experience of complex data analysis
You’ll be more successful in the role if you have:
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Experience of working in the charity/non-profit sector
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Line management experience
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Experience of mentoring and developing staff
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Experience of process oversight and improvement
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have grown over time, how much investment you secured and what you personally did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Do you have the skills to empower families and help children and young people with sight loss achieve their fullest potential? As a Family Outreach Officer, you'll play a pivotal role in guiding and supporting families navigating the challenges of vision impairment.
Based in the Paediatric Ophthalmology Department at Sheffield Children’s Hospital, you will work closely with Ophthalmologists and clinical staff as a vital part of the team. This role will be supported by an Honorary Contract, requiring you to adhere to the values, policies, and procedures of both Sheffield Children’s NHS Foundation Trust and Guide Dogs. You’ll work 4 days per week in the hospital, supporting the Paediatric Ophthalmology Clinics from 9am to 5pm, with the flexibility to work from home for 1 day per week.
Within this role you will:
·Provide Support in Eye Clinics: Assist parents of children and young people in an eye clinic setting, offering both emotional support and guidance.
·Offer Information & Guidance: Deliver expert advice on health, education, welfare, and social care, ensuring families are well-informed and empowered to make decisions.
·Collaborate with Professionals: Liaise with internal and external professionals to ensure coordinated care and support, facilitating smooth communication across services.
·Handle Registration & Referrals: Complete necessary paperwork for registration and refer families to relevant Guide Dogs services, as well as statutory and voluntary agencies for further support.
·Support Funding Applications & Clinical Staff: Assist families with external funding applications and provide support to clinical staff with any related enquiries.
·Promote Guide Dogs’ Services: Raise awareness of Guide Dogs services and activities, ensuring families know about the full range of support available.
We’re looking for someone with experience in supporting individuals with sight loss and disabilities, who brings an empathetic approach to their work. You should be skilled at identifying needs and signposting to the right services.
The role involves collaborating with health, education, welfare, and social care professionals, so a joined-up approach is essential. Knowledge of eye care health will be key to providing informed support.
We need someone with strong communication and relationship-building skills, able to work independently and as part of a team. Organisational skills and proficiency with IT systems are also essential.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page. If you require any accessibility support to apply our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description and candidate pack. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Job Title: Executive Assistant to the COO
Reports to: Chief Operating Officer
Key Relationships: Director of HR, Senior Leadership Team, Heads of Department
Start Date: ASAP
Salary: £37,000
Hours of Work: 35 hours per week
How to apply: Please see the Applicant Pack.
Interviews: Tuesday 6th May 2025
Role Summary
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.
Main Duties and Responsibilities
Support for the COO
- Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
- Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
- Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
- Draft briefs and management reports;
- Assist in the research, writing and preparation of the Cathedral’s Annual Report;
- Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
- Assist with the development of the Cathedral’s strategy and supporting reports and documents;
- Assist the COO with national, royal and high-profile civic events planning;
- Provide general administrative assistance in the context of a busy office;
- Promote the mission, purpose and values of the Cathedral;
- Any other responsibilities as may reasonably be required;
- Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
Senior Leadership Team & Diary
- Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
- Attend SLT meetings, track actions and report where relevant on items;
- Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
- On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
- Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
- Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
HR
Recruitment
Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;
- Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
- Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
- Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
- Where required, take part in interview panels;
- Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
- Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
- Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
- Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.
Operational HR Support
Human Resources Administration for Staff
- Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
- Communicate staff annual leave entitlement and respond to staff queries on leave;
- Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
- Assist the COO with drafting of HR documentation/correspondence;
- Work with the Finance team on the provision of Annual Pay Review letters for all staff;
- Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
- Assist the COO with HR audits;
- Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
- Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
- Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
- Record staff training;
- Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.
Person Specification
Skills/Aptitudes
- Ability to maintain the highest standards of confidentiality and discretion;
- Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
- Understanding of process management and policy development;
- Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
- Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
- Excellent interpersonal skills with people at all levels – internally and externally;
- Strong written and oral communication skills;
- Effective planning and project management skills, with the ability to set and work to deadlines;
- Ability to move between big picture thinking and minute detail.
Knowledge/Experience
- Accredited HR qualifications (desired but not essential)
- Experience and application of Human Resources policy and processes;
- Experience of implementing new systems and processes to improve efficiency;
- Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
- Experience of working in an organisation with both paid staff and volunteers;
- Experience of working within a faith setting;
- Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.
Personal Attributes
- Self-motivated and enthusiastic;
- Pragmatic and solution-oriented;
- Committed to high standards and continual improvement;
- Willingness to engage with, understand and implement the use of new software, applications and systems;
- Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season ticket loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ARC Blackburn (ARC), an established local charity, has recently been commissioned by Blackburn with Darwen Borough Council to deliver an asylum seeker integration programme for newly arrived asylum seekers in the borough. The purpose of the role is to work with new and existing partner organisations as well as existing staff, volunteers, and service users to deliver the programme.
This role requires an experienced individual who will encourage clients’ engagement in the community by welcoming, supporting, signposting, running social activities, connecting communities and supporting organisations, organising events and trips, and engaging with clients who require additional social engagement support. The Partnerships and Engagement Coordinator will be responsible for measuring the impact and outcomes of all small activities and events using surveys, questionnaires and focus groups.
The other strand to the coordinator role will be to support local asylum seeker and refugee support hubs in the delivery of both formal and informal learning of English and Digital skills. Enabling access to these learning opportunities is vital to our clients’ resettlement and integration in the UK and local environment.
To be successful in the role, you will have relevant experience in community engagement and/or building partnerships in the charity sector. You will have proven experience in delivering activities and events that focus on community connection and co-creation, thus improving community integration and reducing social isolation. You will need to have excellent communication skills and be able to motivate and inspire diverse groups of people. You must also have excellent IT skills, with the ability to report on quantitative and qualitative data. Experience of using a case management system is preferred.
Fluency in an additional language would be beneficial. The post will be based in Blackburn, Lancashire, but with frequent visits to other locations in Blackburn and Darwen.
Why work for us?
- We are an accredited Real Living Wage Employer. We are committed to paying our staff according to the real cost of living.
- 25 days holiday (pro-rata), plus Christmas and Eid
- 3% employer Pension contributions
- Be part of an amazing team that are committed to making a real difference to the lives of asylum seekers and refugees
Please download our recruitment pack including the person and job specification before applying. Please avoid the use of AI in your application - we are not assessing your application based on grammar or spelling, and we would love to read about your specific experience.
Please read our recruitment pack before applying. You are welcome to contact us for an informal conversation about the job before applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us.
To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding.
As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets.
Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights.
Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.
What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations.
The client requests no contact from agencies or media sales.
You will be from come from a background involving the creation and management of fundraising products, projects and/ or appeals, most likely within the charitable sector. You will have an outcome-focussed approach, with experience of managing multi-disciplinary fundraising teams. We would expect an understanding of preparing organisation- and project-level cases for support, and that you are comfortable with achieving financial and non-financial targets – and supporting team members to do the same. You will be a great communicator with a personable style who can work with many different people across the wonderful variety of geography, business development and activities of the Wildlife Trust.
You will enjoy actively challenging the status quo to find new ways of doing things, looking for good practice and solving problems as they arise. This is a new role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach.
Who we are
North Wales Wildlife Trust is one of 46 Wildlife Trusts working across the UK. With the invaluable support of volunteers and members we manage 35 nature reserves in north Wales. We also work with other organisations and landowners to protect and connect wildlife sites across the county and inspire local communities and young people to care for wildlife where they live.
We care for wildlife. We work for nature’s recovery. We bring people closer to nature.




The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
The Events & Community Manager role is a new position, created to give the attention and expertise needed to our large and profitable portfolio of virtual challenge events, which have collectively raised over £1m gross income per year for two years. It is a crucial role within the team, overseeing the innovation, planning and delivery of all virtual challenges. You will work with colleagues accross the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and infastructure, delivering brilliant stewardship during supporters participation in the virtual events and beyond.
The position reports to the Head of Events & Community, and will line manage one Events & Community Executive. Collaboration will be important, especially with the senior Events team managers who lead the innovation, planning and delivery of third party and PCR owned bespoke events.
Key Responsibilities
Strategy, Project Management and Income Growth
- Lead the strategy to maximise the value of PCR's virtual challenge events portfolio, working with the Head of E&C and others to take a long-term view, building on existing foundations to grow and maintain a sustainable income stream
- Oversee the project management of PCR's Facebook Challenges in the UK, leading end-to-end planning and delivery with the support of the E&C executives to hit ambition fundraising targets
- Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission
- Create and maintain good relationships with suppliers, venues, agencies and consultants to ensure great value
- Oversee the stewardship of fundraisers taking part in virtual challenge events, gaining a solid understanding of the audience, ensuring supporter journeys are relevent and engaging and using feedback to continually develop positive experiences for supporters
- Work with other events team managers to contibute to the planning and delivery of other activity areas, including third-party challenges
Product Development and Innovation
- Continue to grow and improve PCR's Facebook Challenge portfolio, staying up to date with sector trends and opportunities for new journeys, suppliers, propositions and tools, taking a test and learn approach and always ensuring that learnings are captured. For this, there will be realistic budgets and an understanding of the investment needed for new ideas
- Develop approaches to engage supporters beyone their initial participations, working with Public Fundrasing colleagues and others to test cross-selling journeys and maximise the lifetime value of virtual event fundraisers
- Work with other team members to improve other areas of social and virtual fundraising (e.g. non-challenge fundraising on Meta), ensuring all supporters are stewarded and income generaltion opportunities are seized upon
- Maintain a strong level of understanding of PCR's existing (and target) supporters in order to create and implement products & stewardship that motivate and inspire.
- Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight
- Proactively collaborate internally, working with other teams to identify opportunities which meet PCR's objectives
- Be proactive in your personal development & look for opportunities to learn - with support from your manager
Team leadership
- Line manage one Events & Community Executive, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development
- Work with the other Events team managers to support (and where appropriate take a lead on) the development of processes and infrastructure in order to improve efficiency, compliance and best practice across the team
- Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning
- Work with the team to embed our agile ways of working, modelling the principle that we all take collective responsibility for the team's shared goals
- Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team
- Work with the Head of E&C and other Events team managers to embed and model PCR's organisational values: innovation, collaboration, accountability and championing the patient voice
As with everyone in the the Public Fundraising department, you may also get involved with other projects and tasks as appropriate to support all our activities.
Attendance may be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Some of the key attributes of the Events & Community Manager will be:
- A willingness to get stuck in, proactive attitude and eagerness to learn
- Confident event and project management skills, including end-to-end planning, budgeting & results tracking
- An understanding and (ideally) experience of large-scale virtual challenge events or similar peer-to-peer fundraising activity
- The ability to see opportunities and drive progress in existing events - and finding our next successful ones!
- An understanding of good line management practice and the ability to take a leadership role within the team
- A strong sense of personal accountability.
- Excellent organisational skills and an ability to juggle multiple competing priorities/ projects, identifying the most valuable use of your time
- Great communication and stakeholder management skills
- The ability to motivate and inspire a range of audiences through relationship building and storytelling
- Good attention to detail and IT Skills
- A strong belief in the work we do at PCR and committed to PCR's values
How to Apply
Please submit your CV and a cover letter explaining why you feel you would be a good fit for the role.
The closing date for applications is the 7th of May and interviews will be held on the 13th and 14th of May.
For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to use your lived experience as a Carer to make a difference for Carers and families supporting someone with a mental health condition?
If so, this could be the job for you!
This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust, to support Carers of people with mental health conditions. This project will work to support Carers through one-to-one support, outreach, training and peer support groups.
About The Role:
Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role. You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups in response to identified need and deliver training and outreach sessions at different locations across the borough. You will work in partnership with South West London and St George’s Mental Health NHS Trust (SWLStG), to ensure Carers are identified and routinely referred into the service. You will have responsibility for line managing the Mental Health Carers Peer Support Worker.
Key Requirements Include:
- Lived experience of Caring for someone with a mental health condition
- Experience of direct work with clients, providing information, advocacy and 1:1 support, including assessing need.
- Experience of / ability to develop and facilitate peer support groups and training.
- Efficient organisation and time management skills with the ability to balance and prioritise a busy and varied workload.
- Developed IT skills, with experience using databases and communication platforms.
- Experience of liaising with a wide range of statutory and voluntary agencies at all levels.
- Experience of report writing, including statistical data
- Experience of project management including managing staff
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, mix of remote and office-based work, some weekend and evening work with time off during the week, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Unfortunately, we are unable to sponsor candidates.
To apply:
Please submit:
- A current comprehensive CV (no longer than two A4 pages)
- A covering letter (no longer than two A4 pages) stating how you believe your skills and experience match the requirements of the role and person specification.
info
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
The client requests no contact from agencies or media sales.
Regional Fundraising Manager (West Wales)
Join Wales’ leading cancer charity as a Fundraiser and manage raising funds across an already established West Wales region. There’s loads of scope to generate more income and grow connections.
You’ll be joining an experienced Wales fundraising team who generate over £2.8million of annual income. Your fundraising impact is seen in people affected by cancer through the services we run, the difference to lives we make and the campaigns that make meaningful change.
You’ll be managing and building relationships across West Wales with our supporters, Friends of Tenovus groups and establishing new fundraising connections and work with teams of volunteers. You can expect to manage events such as our annual Lovelight concerts, Singathons and Breast Cancer Awareness Month to name just a few.
Your region is already warm with strong supporter connections and exciting development opportunities to grow across the region in places like Swansea, Aberystwyth, Haverfordwest to Carmarthen.
Whilst it’d be great if you’ve done Third Sector Fundraising it isn’t a must have to be considered as we’ll consider transferable skills.
What's important is that you're on the West Wales patch already to get across the region regularly,you've got passion for our cause and can't wait to get involved with our supporters and volunteers and put on amazing fundraising events to raise income for people affected by cancer.
Working Hours: 35 hours per week with flexible working
Due to the nature of our fundraising work you’ll need to be flexible at times to work evenings and weekends. Around this we work core 11am-3pm hours to flexibly suit work around your lifestyle and personal commitments and operate our work flexibly between 7am – 9pm so you can do things like the school runs or fit in wellness activities and hobbies with your working life.
Interview: 1st May at the Tenovus Cancer Care Cardiff Head Office
Place of work: Home based within the West Wales region. There is regular travel required across West Wales and occasional travel to our Head Office (Cardiff). IT equipment is provided and you’ll ned a suitable home working space.
We’re looking for skills, knowledge or experience to show us you’ve:
- A background in securing and looking after business opportunities and a track record in delivering profit or against growth targets whilst building a pipeline
- The ability to work in a way with others that’s inclusive, collaborative and visionary where you proactively work to solutions and adapt your style
- The confidence and ability to deliver talks or presentations in front of a group and can take a lead in managing a project so everyone understands key information and the way things are organised
- Got the ability to build and develop great working relationships with a diverse range of people from our local communities to our Corporate partners
- Excellent time management, prioritisation, and planning skills.
About us
More people than ever are living with cancer in Wales, with around 20,000 people diagnosed every year.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
Together with our inspiring community of staff, volunteers, and supporters, we’re determined to be here for everyone affected today, tomorrow, and beyond.
Recruitment Process
Visit our Work For Us page and send your CV and covering letter to our People Team at Tenovus Cancer Care.
If we can support you with your application at all please contact our People Team at Tenovus Cancer Care.
The client requests no contact from agencies or media sales.
Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life.
We have an exciting opportunity for a Paediatric Physiotherapist to work in an interdisciplinary team alongside an Occupational Therapist, Speech and Language Therapist, specialist workers, family support workers and the families/carers of the children within groups in Hemel Hempstead on Fridays.
As a Clinical Care Manager, you will also play a pivotal role in overseeing the clinical operations within the charity. Providing strategic direction and leadership to therapy teams, ensuring alignment with the charity’s mission and goals including the recruitment, training, and performance of therapy staff; fostering a supportive and effective work environment. You will be responsible for ensuring that our children and families receive the highest standard of care while supporting our dedicated team of therapists.
This role requires an experienced physiotherapist with excellent organisational and communication skills, as well as a deep commitment to service delivery, clinical governance and quality improvement to ensure the highest standards of care. You must be able to engage with other agencies to ensure collaborative practice for best therapeutic outcomes. As a self-starter, you will be able to use your own initiative, problem solve and prioritise, with good planning and organisational skills. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: Wednesday 23rd April 2025
Interview date: Thursday 1st May 2025
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation. Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock. Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.
As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients. Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.
We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres. We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis. The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.
The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.
Further details of the position are provided in the attached job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
We’re looking for a Business Services Manager to help shape the way our charity operates as we develop smarter, more efficient ways of working.
Business Services Manager
Salary: £32,200 - £35,944 per annum
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF
This brand-new role will lead a team of skilled specialists across IT, HR, Facilities, Health & Safety, and Volunteer Coordination to ensure that our organisation is supported by up to date and well-managed business services. Working closely with senior leaders, you’ll use your expertise to identify and implement improvements, helping us grow and thrive as we work towards our mission of bringing wildlife back.
This role is perfect for a dynamic and adaptable leader who enjoys driving change in a fast-evolving organisation. You’ll be a fantastic people manager—supportive, strategic, and invested in seeing your team develop and succeed. With a focus on planning, problem-solving, and championing best practices, you’ll create an environment where skilled professionals can do their best work and make a real impact. Your ability to bring people together and align business services with organisational needs will be key to ensuring our charity continues to thrive.
At Cheshire Wildlife Trust, we’re ambitious, collaborative, and passionate about nature. Based at our beautiful countryside headquarters, we offer a workplace where innovation is valued, and people are empowered to make a difference. If you’re an experienced manager with a strong operational mindset and a passion for helping organisations run at their best, this is an exciting opportunity to play a key role in our journey towards a wilder Cheshire.
At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance.
This is a full time position, however part time will be considered.
Closing date: Monday 5th May 2025.
Interview date: 15th May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
At Camden Disability Action, we believe in a radically inclusive world where difference is embraced, and no one is disabled by society. We empower and support Disabled individuals and communities through grassroots initiatives, ensuring that Disabled people lead in all aspects of life. Our work is rooted in the Social Model of Disability, challenging systemic barriers and flipping power dynamics to create meaningful, lasting change.
About the Role – Empowering Disabled Leaders
We believe that Disabled people should be at the forefront of shaping their own futures. That’s why we are looking for a passionate and experienced Leadership and Coaching Manager to lead and grow our Leadership Programme.
This is a unique opportunity to support and develop Disabled Leaders who are actively transforming their communities through user-led projects. You’ll be at the heart of flipping the power, ensuring that Disabled individuals are equipped to take charge of their leadership journeys, break down barriers, and drive real change.
The successful candidate will lead our Leadership Programme, provide coaching and mentoring, and help create a sustainable future for Disabled Leaders. You’ll be part of a dynamic team in an inclusive environment where Disabled people set the agenda and define their own leadership.
What You'll Do
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Lead and expand the Leadership Programme, flipping the power by ensuring Disabled people lead the change they want to see.
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Provide one-on-one coaching and group mentoring for Disabled Leaders, helping them break down barriers and develop their leadership potential.
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Design and deliver leadership workshops, creating more opportunities for new Leaders to grow and succeed.
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Manage a team of 4 Disabled staff members, fostering an environment of leadership development, collaboration, and co-production.
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Collaborate with senior management to align leadership initiatives with CDA’s strategic goals, ensuring Disabled voices are central to decision-making.
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Work alongside the Operations Manager to oversee budgets and help Disabled Leaders secure funding for their projects.
The client requests no contact from agencies or media sales.