It Jobs
Job Title: Hackney Service Engagement Lead
Salary: £26,000 (FTE) Pro rata- £20,800
Working Hours: 28 hours per week
Contract: Fixed Term until 31st December 2025
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects. This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).
About the Role
Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:
· Line managing the paid peer supporters within the Hackney staff team.
· Coordinating and maintaining the active social media and Infant Feeding Services website.
· Advertising volunteering opportunities across varying platforms including social media and in person at local events.
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
· Coordinate and deliver the Breast Pump Hire Service across the Borough.
· Build and maintain relationships with local organisations and the children’s and family hubs
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.
About you
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description to find out more on the link here:
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 11.59pm 05/12/2024
Interviews: Week beginning 09/12/2024.
Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Research Lead
A national leader in driving evidence-based employment support, is seeking a Research Lead: health, employment and individual placement and support to help support the quality expansion of Individual Placement and Support (IPS) services across England's health systems.
Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!
Position: IPS Grow Research Lead
Location: London/Hybrid
Hours: Full time
Salary: £44,000 — £54,000 dependent on experience
Contract: Permanent
Closing Date: 9 December 2024 12:00pm
Interviews: 30-minute Zoom interviews will take place Friday 13 December. Face to face interviews will take place on the Wednesday 18 December, in London. (Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited)
The Team
This national programme is designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About the Role
This pivotal role offers a unique opportunity to shape the future of employment support for individuals with mental health conditions or substance use disorders. As a well-established program funded by NHS England & Improvement, the Department for Work and Pensions, and the Office for Health Improvement and Disparities, IPS Grow is at the forefront of implementing high-quality, evidence-based practices. The mission is to significantly improve employment outcomes for clients accessing health services through the nationwide scale-up of IPS.
The Research Lead will join a dynamic team of IPS experts, working collaboratively to enhance service fidelity and drive measurable improvements in client outcomes. This position demands a passionate advocate for evidence-based practices who can translate cutting-edge research into practical, on-the-ground solutions.
Based flexibly across England with a hybrid working model, this role requires regular presence at the London office and a willingness to travel nationally.
You will play a crucial part in the mission to transform lives through meaningful employment, contributing to a program that has already helped thousands secure and maintain rewarding employment
Responsibilities include:
• Research and Evidence
• Data and Performance Management
• Knowledge Translation and Dissemination
• Stakeholder Engagement
• Innovation and Continuous Improvement
About You
We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values. You will have proven analytical and research skills with a track record of publishing in peer review journals. You will need to be comfortable with changing approaches as you develop a better understanding of the problem and what might solve it.
You will also have:
• Experience of leading and delivering complex research projects against project plans, timelines and deliverables that are results focused.
• Strong IT skills and use data to inform your work.
• Relationship building and senior stakeholder influencing skills.
• A track record building outstanding relationships with different individuals and organisations.
• Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for research and recommendations.
Qualifications and Experience
• MSc level qualified or equivalent professional experience
• Minimum first author or equivalent on 3 high impact peer review publications
• Strong commitment to evidence-based practices and leveraging research to enhance service delivery
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
Other roles you may have experience with could include Research, Researcher, Lead Researcher, Research Lead, Senior Researcher, Senior Research Lead, Research Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
Preston, Blackpool and surrounding areas
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
About us
The Royal Parks (TRP) is a charity managing over 5,000 acres of parkland, rare habitats, historic buildings, and monuments across eight Royal Parks in London, including Hyde Park, Kensington Gardens, and Richmond Park.
Additionally, we manage other important spaces, such as Brompton Cemetery, one of London’s historic Magnificent Seven cemeteries and still a working cemetery. Our mission is to preserve these spaces for millions of visitors every year.
We are now looking for a Head Gardener with a passion for horticulture and a strong interest in nature conservation to lead and inspire our gardening team at this unique site. This is a full-time, permanent role, working 36 hours per week.
The Benefits
- Salary of £32,666 to £36,921 per annum depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
Brompton Cemetery offers an exceptional opportunity for a passionate horticulturist with an enthusiasm for plants to join us at an exciting time as we look to increase the range, diversity and delight of our existing horticultural collection.
Unlike many cemeteries, Brompton was conceived as a ‘garden of rest’ and was laid out by Loudon as a designed landscape, and boasts some significant horticultural names resting within it. As a nod to this legacy, The Royal Parks has the ability to build on this sleeping horticultural fame, and coupled with the London microclimate, an opportunity to push gardening boundaries awaits.
Your interest in nature conservation will balance the twin needs of this role as Brompton Cemetery has extensive areas of rich, diverse habitat including meadows, native bulbs, scrub and trees which will be managed day-to-day by you.
With access to ongoing training, a supportive team, and a network of other Head Gardeners, you’ll have the chance to develop valuable experience and advance your skills as you grow with us.
So, if you want to help Brompton Cemetery remain a place of beauty, peace, and natural tranquillity for all who visit and for future generations, then apply today.
The Role
As our Head Gardener, you will manage and deliver all aspects of practical horticulture and nature conservation with an emphasis on high standards of presentation and quality.
In this varied role you will assist in the development, and evolution of new and existing horticultural schemes and nature conservation habitats through ongoing and new project work.
You will lead and manage a diverse group of volunteers undertaking horticultural and nature conservation activities including the Friends of Brompton Cemetery horticultural volunteers.
Additionally, you will:
- Supply and maintain sufficient tools, equipment and materials for gardeners and volunteers
- Monitor the performance of the landscape maintenance contractor
- Participate in the planning and delivery of a range of cemetery-focused events
- Support initiatives including the Apprenticeship scheme, Biodiversity, Sustainability and participate in Green Flag and Green Heritage Awards
- Carry out all work with the utmost care and respect for people, place and environment
- Administer memorial applications and manage the installation of memorials
About You
To be considered as a Head Gardener, you will need:
- Experience of practical horticulture and/or nature conservation experience in a public park or publicly accessible setting, ideally within the heritage sector.
- Experience of working with volunteers, particularly in a horticultural or nature conservation environment.
- A passion for plants with excellent plant knowledge, particularly around shrubs, trees, herbaceous and seasonal bedding
- Excellent leadership, motivational and communication skills in a practical work-based environment
- Proficiency in IT, including Microsoft Office
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as Head Gardener, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Thank you!
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Liverpool and the surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.
Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Liverpool and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
On the back of much success, our client seeks to appoint a Development and Fundraising Manager to be central to shaping and propelling them forward in the next stage of the organisation’s journey. This is a fantastic opportunity to work within a small, highly committed team, making a unique impact in a highly interesting but challenging area.
Their vision and missions:
They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.
Their work is structured around a number of missions, advancing child welfare, healthcare access, education, women’s safety and chaplaincy in the communities they serve.
Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates, life expectancy, educational outcomes and discrimination (House of Commons, 2019).
Role purpose:
• With other leaders, to set a new fundraising strategy to further our missions, with a focus on diversification and sustainability of funding.
• To lead the execution of the fundraising strategy.
Key duties:
• To sit on their leadership group, playing a key role in the strategic development of the charity, representing the charity at events/meetings and engaging in peer support within a great team.
• To work with the MD on the charity’s new website, general copy and marketing materials.
• Where required, to delegate and supervise development and fundraising tasks.
• To develop and manage a pipeline of Trusts & Foundations, alongside competitor/prospect analysis, to achieve fundraising goals.
• To draft high quality funding applications and compelling funding proposals, including via strong narrative storytelling and researched data.
• To manage relationships with grant makers, meeting a range of funders and writing post-grant reports according to donor deadlines.
• To maintain and grow relationships with corporate funders.
• To increase the number of regular, small donors.
• To manage ongoing donor relationship management.
• To collaborate with their research activities.
Person specification:
The successful candidate will be a strategic thinker, committed to achieving excellent outcomes for clients, in line with the vision and values of the charity. They will have a proven record of generating income from a range of multiple streams in the public or charitable sector, including securing at least five figure grants. They will have well-developed research and IT skills. They will be able to demonstrate exceptional verbal and written communication. They will have resilience – and a sense of humour is also a must!
Working with them:
The organisation believes their people are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards the organisation’s vision. They are a relaxed and collaborative team, with a big sense of humour.
Start date: ASAP
Location: Hybrid with considerable home working. Office at Badgemore Park, Henley on Thames, Oxfordshire.
Job type: Part time, 0.6fte; for exceptional candidates, elements of the Terms and Conditions may be negotiable.
Salary: £21,000p.a. (£35,000 fte.). For exceptional candidates, elements of the Terms and Conditions may be negotiable.
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.
Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.
They recognise they have no greater responsibility than to safeguard the children and vulnerable
adults that they work with. Recruitment processes will include a basic level DBS check.
Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Head of Business Development, Business Manager, Development Officer, Development Manager, Grants, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.
REF-217 937
Thank you!
Job Title:Hackney Paid Peer Supporter
Salary:£24,590 FTE (£14,754 Actual)
Working Hours:21 hours Per weeks
Contract:Fixed Term contract until 31st December 2025
Location: Hackney Borough Based
Benefits:NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).
About the Role
You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:
· Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
· Support in delivering inductions for volunteer peer supporters.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.
About you
· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attach.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 08/12/2024
Interviews: Week beginning 09/12/2024 and 16/12/2024
Interview format: In person – Venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Domestic Abuse team working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
As a Domestic Abuse Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by domestic abuse who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of domestic abuse on victims
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in Basingstoke and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
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Head of Fundraising and Marketing
About us:
Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.
We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.
Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.
Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.
Role: Head of Fundraising and Marketing
Location: Head Office – Dalston, Cumbria.
Salary: £35,000 per annum
Hours: 37.5 Hours per week
Closing Date: 2300 Sunday 08 December 2024
Type: Permanent
The Role of Head of Fundraising and Marketing:
Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.
Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.
You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.
Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?
Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?
Yes? Then this could be the role for you!
Essential Criteria:
· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills
· Experience of event and project management in fundraising/marketing in the voluntary/charity sector
· Educated, as a minimum, to A Level standard or equivalent in relevant subjects
· Experience of managing budgets and regular reporting
· Current knowledge of Health & Safety regulations
· Excellent IT skills covering Microsoft packages, website and CRM software
· Self-motivated with the ability to delegate and negotiate
· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines
· Flexible and resilient to support events outside of usual office hours.
· Full clean UK driving licence and own transport
Desirable Criteria:
· Leadership qualification (ILM, CMI, CIPD or similar)
· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation
· Project management qualification – Prince II, Agile, PMP / other
· Knowledge of healthcare and / or end of life care and the Hospice movement
· Knowledge of the geographical area covered by the service
· Experience of culture change / change management
· Experience of HR / People processes
· Experience of public speaking
Our offer to you:
· Salary £35,000 per annum
· Contributory pension scheme
· 25 days annual leave plus Bank Holidays
· Annual leave purchase scheme
· Free onsite parking at Head Office
· EAP - Employee assistance programme
· Development opportunities
· Local gym discounts
· Volunteer ‘Give a Day’
· Mileage allowance
· Cycle to work scheme
· Flexible working
· Staff complementary therapy days
· Onsite (head office) employee counselling
· Wellbeing focus including dedicated wellbeing room
· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter
How to apply:
We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.
To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.
All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.
The client requests no contact from agencies or media sales.
Thank you!
Operations Administrator
We are looking for an Operations Administrator to join the team supporting facilities and building maintenance and offering general admin and operational support.
This role could also be full-time incorporating the HR support function, which at the moment is as separate standalone part-time role.
Position: Operations Administrator
Location: Bristol (onsite)
Hours: 15 hours per week (0.4 FTE) 7.5 hours split any days Monday – Thursday. Fridays are mandatory. (or full time hours for the HR and Operations Officer role combined)
Salary: £25,000 pro rata (£10,000 actual)
Contract: Permanent
Closing Date: Monday 2nd December 11:59pm
Interview Date: Interviews expected to be held w/c 9th December
The Role
The Operations Administrator will be responsible for the facilities, asset, and building maintenance of an owned therapy building. The Operations Administrator will understand that due to the building being used for therapeutic purposes, there will need to be clear communication between staff and suppliers on ‘quiet times’ and optimal visiting times.
Main areas of responsibility include:
- Stock control
- Maintaining relationships and organisational contracts with suppliers e.g. phone company or IT support
- Ensure office workplace health and safety standards are upheld
- Assist with operational aspects of staff away days and events e.g. venue booking and staff lunch
- Support with the set up and management of the outreach centres
- Supporting staff with internal operational enquiries
- Working closely with the Finance Manager to ensure operational expense is accurately reported
- Tracking and management of petty cash
- Finance admin support
We are advertising this as a part-time permanent role but would welcome applications for this post and the HR post as a full-time position, HR and Operations Officer, £29,000 annual salary 1.0 FTE.
Due to the nature of the role (facilities & building maintenance), remote working is not an option. Please only apply if you are able to commute to the therapy building in St Paul’s, Bristol.
About You
You will have experience in facilities/building management, administration and/or office operation OR equivalent experience, with a strong focus on overseeing administrative systems
You will be asked to submit a CV and then those selected to move to the next stage will be asked to submit a supporting document alongside their application.
We appreciate that some candidates may find other means of communicating their skills and experience more suitable to them, so accept the following supporting document formats:
- 2-page cover letter
- No more than a 5-minute long video (either sent as an mp4 attachment or a link to an unlisted YouTube video)
- A poem no longer than 2 pages
About the Organisation
The charity offers specialist support and therapeutic services to children, young people, and their families who have experienced child sexual abuse. They believe in creative evidence-based support services led by the voices of young people and their families. The specialist services are designed to grow connection and community with families who have experienced sexual abuse. The services have a creative arts focus because they believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything the team does, it helps everyone to understand the service, develop best practice nationally in the sector and is a platform for amplifying survivors voices.
Benefits include:
- 25 days holiday plus bank holidays. We currently award the Christmas – New Year period off to staff (not deducted from allowance)
- Generous leave allowances (sickness, maternity, etc.)
- Flexible employer
- Whole-organisation Professional Development Fund and Policy to help your CPD
- Access to Employee Assistance Programme
- Fantastic, kind, and hardworking team
The organisation is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. Therefore, are particularly keen to hear from candidates living with a disability, and those from the global majority.
You may also have experience in areas such as Admin, Administrator, Administration, Operations Administrator, Buildings Administrator, Support Administrator, Maintenance Administrator, Facilities Administrator, HR and Operations Administrator, Operations Coordinator, Operations Officer, Maintenance Coordinator, Buildings Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We have an exciting opportunity for a skilled Administrator (known internally as a Service Delivery Assistant) to join our Domestic Abuse team in London, working 37.5 hours a week. This role is a hybrid model of working, you will work from home and our London office.
Do you want to make a difference every day? Do you want to support our service to contribute to change & improvement for those who need it?
Do you have excellent administrative skills? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance program & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Bonus on completion of probation
About the role:
As an Administrator (Service Delivery Assistant), you will:
Provide a high quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service. Supporting the Head and Deputy Heads of service with general administrative duties such as updating and maintaining database and case management systems and collating data reports.
May also include responsibility for external communication, social media, updating directory records for other services. Updating local websites with relevant information and also taking minutes from team meetings.
You will need:
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work load and deal with competing or conflicting demands/ needs and interests in a structured, organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Excellent IT and administrative skills & experience including the use of Microsoft Excel & Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to Apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Member Services and Allocations Coordinator
Wigston, Leicester, LE18 4TP
Salary: £24414 per annum
Location: Wigston, Leicester, LE18
Hours: Full Time, 37.5 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Member Services Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Our food reaches more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
The Role
Working within a central Membership Services team, you will ensure that food stock is allocated in a safe, timely and accurate way to optimise the service provided from each of our warehouses to our community members whilst ensuring excellent customer service with members.
Key duties and responsibilities:
· Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system
· Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Warehouse Manager’s across all sites
· Adjusting existing membership - weights / frequency / day changes / fulfilments
To do this you will need to:-
· Understand how memberships and charging structures work and apply theses accordingly
· Monitor inbox for membership change emails
· Liaise with member and discuss cost incurred / saved
· Liaise with Warehouse Managers on scheduling/ capacity
· Update pipeline, calendar & schedule with member changes when a new member is scheduled
· Update Gladys (Stock management System) with information and fee
· Confirm with members via email any stock changes made
· Dealing with telephone and email enquiries effectively and with high standards of customer service
· Develop and maintain good, sustainable relationships with community food members
· Undertake other duties appropriate to the nature of the post as stipulated by your line manager
· Work in accordance with our Customer Services Charter and to communicate this to relevant parties
· Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects
Person Specification - Skills, Qualities & Experience
Essential
- Competent in IT
- Sound numeracy skills
- Exceptional planning and organising skills, including attention to detail, an ability to prioritise and meet deadlines working with own team
- Good communication skills, including a good telephone manner, with experience of customer service
- Ability to multitask, prioritise and manage time effectively, with flexible working including weekends when required
- A good knowledge of food would be desirable
Values and behaviours
- A commitment to Equal Opportunities
- An appreciation of FareShare Midlands’ mission and vision
- Flexibility of approach and ability to work in a team
- Proven ability to develop and maintain good working relations, with both internal and external audiences
- The roleholder will be required to work flexibly.
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
All Applicants must have “Right to Work” in the UK.
Closing date for receipt of applications is Thursday 5th December 2024 at 12pm.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based and is open to applicants living in Devon and Cornwall who have access to an appropriately confidential space in which to work. Regular travel will be required both to our office in Plymouth & throughout Devon and Cornwall. Usual working hours will be Monday to Friday 9am to 5pm, however there may be an occasional need to work outside core hours to meet the demands of the role.
As an Anti-Social Behaviour Caseworker you will:
- Develop, deliver, and monitor safety and support plans for those affected by ongoing and persistent Anti-Social Behaviour (ASB), who accept ongoing support. Support will include providing resources, interventions, and information to all service users
- Facilitate access to additional services, helping service users build healthy coping mechanisms and providing practical support and information
- Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
- Deliver awareness raising sessions on the impact of ASB to partner agencies and community groups and participating in community events
You will need:
- An understanding of the impact of ASB and crimes such domestic abuse, sexual violence and hate crime on victims
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently
- A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel
Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
This is a Full-Time Contract from 10th March 2025 to 10th April 2026 to cover a staff member on Maternity Leave. The position is office based; however, we operate a hybrid working model and you will be expected to work 3 days a week in the office.
Position Summary/ Objective
To ensure the smooth functioning of the IFAW UK office, responsibilities include the delivery of core office services and facilities, processing mail and deliveries, providing HR and Finance support, welcoming visitors and other general office duties as reasonably assigned. The operations, administration, and office Coordinator works to ensure that IFAW meets fire, safety, and security obligations.
Role and Responsibilities
Office Facilities and Administrative Support:
- Ensure that the office is a professional, safe, and organised environment, maintaining office contracts and relationships with contractors.
- Liaise with building management on matters affecting the office facilities - service charges, utilities, building services – attending tenant meetings as required. Liaise with the Director of Finance and Operations UK on matters relating to the office lease arrangements.
- Oversee office security – ensure secure access to the office by staff, visitors, and contractors, issuing office fobs and managing their safe-keeping.
- Maintain office stationery and kitchen supplies. Ensure that all parts of the office are kept neat, tidy, and orderly and ensure confidential waste is removed appropriately.
- Induct new staff on the office protocols incorporating health and safety, fire, and security, to include visitors, temporary staff, and volunteers. Keep key policies and procedural documents up to-date and visible, and keep staff informed of provisions and changes.
- As Fire Warden, take lead responsibility to ensure that fire evacuation procedures are effective; maintain the Fire Logbook, fire equipment, fire alarm and fire doors. Conduct statutory checks on fire and electrical equipment. Ensure appropriate numbers of and training of Fire Marshals.
- Work with Director of Finance and Operations UK to evaluate appropriate office insurance to ensure adequate and appropriate cover.
- Undertake key projects to maintain the effective operation of the office and other duties as consistent with the post as requested.
Incoming and Outgoing Mail:
- Receive and process all incoming mail. Frank and dispatch all outgoing mail, ensuring it is sent in a cost-effective manner in accordance with procedures.
- Ensure that key staff members are kept fully trained on the franking machine and DHL/Courier services and that cover is put in place for days when the operations, administration, and office Coordinator is out of the office.
Miscellaneous:
- Work with the Director of Finance and Operations UK to maintain the UK HR records in accordance with legal requirements. Ensure all leave records are kept up to date and correct. Draft new staff contracts.
- Assist with UK recruitment ads and induct new staff members.
- Manage IFAW’s Travel Management Company and assist staff with booking travel and accommodation in accordance with the IFAW travel policy.
- Help with Board and Management visits and meetings in the UK.
- Manage the UK accounts invoicing inbox, processing office invoices and forwarding invoices to the correct departments.
- Process and deposit the weekly banking.
- Assist with other administrative or operational tasks as requested by the Director of Finance and Operations UK.
Qualifications and Education Requirements
- Proven organisational skills and ability to work in a collaborative and structured manner to get effective and efficient results.
- Excellent time management skills and prioritisation skills.
- Ability to act independently and to work effectively with staff at all levels across the organisation.
- Effectively able to multitask and deal with shifting responsibilities from across the organisation.
- Excellent attention to detail is essential.
- Strong team player with ability to use initiative and to take direction as required.
- Excellent communication skills, both written and verbal.
- Strong IT skills, including Word, Excel, PowerPoint, and Outlook.
UK Office Benefits
- 8% employer pension contribution
- 25 days’ holiday + public holidays + 5 discretionary days
- Cycle to work scheme
- Modern office
- Dog friendly office
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will change from time to time to meet the needs of the department and our company.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
The client requests no contact from agencies or media sales.