Internal Communications Officer Jobs

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

Do you have advanced administrative and customer service skills? Are you keen to develop your ability to support projects and analyse reports? If so, our AI Coordinator role maybe the opportunity for you.

At The Royal College of Radiologists (RCR), we’re the leading professional membership body for clinical radiologists and clinical oncologists and a registered charity who educate and support doctors throughout their career. With over 14,000 members in the UK and internationally, together we’re contributing to the advancement of each new generation of doctors and helping to improve patients’ lives.

We have an exciting opportunity for a highly motivated and confident coordinator with strong customer service and communication skills.  AI is set to have a profound impact on the way our members work in the future, and it’s our role to work with them to understand their needs when it comes to adopting AI in our specialties. The work of the AI team is fast-paced and ever changing, in the AI Coordinator role, you will support this work by keeping an accurate record of workstreams and projects, arranging meetings, logging actions and being the first point of contact for information and finding and collating information.  

The successful candidate will be proactive and high performing, supporting the RCR’s evolving programme of work, doing their part to contribute to our meaningful mission of improving imaging and cancer care for all.  

What you will do:

• Act as the first point of contact in many areas of the team’s interactions with internal colleagues and external stakeholders.
• Support the AI team through arranging meetings, cultivating relationships with key stakeholders, maintaining team shared documentation and coordinating AI related stakeholder events.
• Maintain records of key stakeholders and outside bodies for the College's AI work, ensuring that the team and relevant representatives of the College are able to build strong working relationships.
• Provide excellent customer service throughout all duties.
• Draft correspondence, reports and briefings as required.

What you will need:

• A keen interest in AI
• Advanced administrative and team supporting experience.
• Experience in supporting projects.
• High level of oral and written communication skills.
• Excellent time management skills, whilst able to prioritise work and competing demands.
• Clear and analytical thinker, able to exercise sound initiative.

Our ambition is to ensure that the RCR leads the AI work in our specialities and your skills and ability to keep up to date with and coordinate work in this interesting area could be what helps us achieve our goal. We have ambitious targets; do you have the ambition to help get us there? Please find out more about the role, the RCR and our goals and instructions on how to apply in the AI Coordinator candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are looking for an experienced, strategically minded and solutions focused Senior Operations Manager to join us here at the Royal College of Radiologists (RCR) as part of our Exams Team. 

The RCR creates and delivers exams on the behalf of the General Medical Council (GMC) to assess doctors qualifying as Clinical Oncologists (cancer doctors) and Radiologists (doctors who diagnose through medical imaging). The Senior Operations Manager will oversee the work of the operational exam delivery team, working at a high level to realise our growth plans. 

As a dynamic leader, you will create medium- and long-term plans to grow exam capacity, both domestically and globally, recognising that the number of candidates completing their exams directly impacts the growth of our specialties. This will include monitoring and responding to changes in demand for exams, optimising pricing models and identifying and delivering operational efficiencies. You will achieve this by motivating and enthusing your direct reports and the wider team, connecting them to the bigger picture and ensuring they are reaching high levels of performance.

To be successful in this role you will have a significant level of operational and financial management experience, including the ability to manage budgets within a complex financial picture and long-term strategic planning skills. You will also have the ability to identify and mitigate risks in delivery, ensuring that the RCR maintains its reputation as offering world class qualifications. 

You will be a pivotal player within the exams team ensuring operational efficiency and an excellent service are part of the seamless delivery of our high-stakes exams. You will have the opportunity to work with dedicated professionals who are passionate about making a difference and lead our exams operations to new heights. 

What you’ll do: 

• Strategic development of exam operations to deliver sufficient exams for the market/audience over the medium and long term.
• Leading the implementation of plans and initiatives for exams operations, securing and allocating resources, agreeing and managing the overall exams operations budget.
• Be an exceptional multi-team leader, providing direction and support to motivate and direct line reports in achieving exam function goals, ensuring outcomes are clear and progress is measurable.
• Responsible for operational reporting to internal Committees and other stakeholders, via written reports and in person.
• Develop and maintain product ownership of the Exams Candidate Management System (EMS) to ensure it is fit for purpose and working effectively to support strategic objectives.
• Actively participate as a member of the exams management team.
   

What you’ll need: 

• Strong service delivery and financial management background including managing operations within exams, education or events.
• Experience of delivering growth which features value for money, operational and service improvement and efficiency savings.
• Experience of developing and managing a high performing operational team.
• Excellent people management skills with the ability to motivate and effectively manage a team delivering a variety of activities. 
• Ability to provide support and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problems.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. Please find out more about the Senior Operations Manager role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

• Are you ready to use your counselling/therapy and leadership skills in a team passionate about improving emotional and mental well-being in the perinatal period?
• Do you understand the emotional and mental health challenges during pregnancy or after the birth of a baby?
• Have you a recognised qualification in Counselling/Psychotherapy (Level 4 or above)?
• Are you a member of a relevant professional body (BABCP/BACP)
• Have you experience of clinically supervising others?

If this is you, Light Peer Support has an innovative opportunity for you to play a central role in the development, delivery, monitoring and evaluation of Light's expanding counselling/therapy service enabled by the government’s national Family Hub/Start for Life programme, supporting families and children at the start of their lives.

About Light Peer Support

Light is a perinatal mental health peer support charity, set up in 2010, which has grown to support parents and their families across South Yorkshire. We’re led by our passion to support mental health during pregnancy and beyond for all families from all communities.

We work across South Yorkshire with families who are experiencing emotional and mental health difficulties in the perinatal period. Working in partnership across the statutory and voluntary sector to raise awareness of perinatal mental health difficulties and the support available.

We’re committed to providing services that embrace diversity to support equity in service access and promote equality of opportunity.

Integrative Counsellor/Cognitive Behaviour Psychotherapist role

We’re delighted that Sheffield City Council, as part of the national Family Hub and Start for Life Programme, commissioned Light to provide a perinatal mental health peer support intervention, providing also the opportunity to develop our internal pathway to counselling/therapy support and enhance the clinical leadership within the service.

We are able to support more people who are affected by emotional and mental health problems during pregnancy and the postnatal period, and/or are facing parent - infant relationship difficulties.

You will have day-to-day clinical responsibility for our counselling/therapy provision, building on the provision already in place. You will work towards achieving a responsive high quality and clinically robust service. Working closely with our PNMH Peer Support Co-ordinators you will implement and operate an internal care pathway for our service users who meet the criteria for counselling/therapy services. You will undertake comprehensive initial assessments and provide a small team of volunteer qualified and trainee counsellors with clinical leadership and supervision.

You'll be based at our main hub in the city centre.

We're committed to staff well-being and development. You will be supported in your role by Light's leadership team and a BACP accredited and experienced practitioner.

Equality at Light

Light is committed to Equality, Diversity and Inclusion in all that we do and we welcome applications from people from all communities particularly under-represented groups. We're aiming for a workforce that is truly representative of the communities we serve.

We're a family friendly employer and open to discussion on flexible working subject to service needs.

How to apply 

To find about more about this exciting opportunity and to apply, please download the Job Description/Person Specification below, and click on 'How to apply' to access the Application Form and recruitment contact details.

Closing date:

9am Monday 23rd September 2024

All appointments are subject to a DBS check.

Applicants must have a Right to Work in the UK.

The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. Drinkaware is the UK’s leading alcohol charity with a vision of ‘Working together to reduce alcohol harm across the UK’. We use our expertise to give government, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry, and independent research, consumer insight and evaluation.

About the role

The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it. The key focus of this role will be developing and growing our social media channels (Facebook, Instagram, X and LinkedIn). It will suit a creative, thoughtful digital producer who is able to successfully adapt difficult and nuanced messages for our key audience groups. Outside of social media, this role will be responsible for producing new multimedia content for other channels and making sure that existing digital content is up to date, accurate and engaging, to promote our brand and information through social and digital channels and to protect us from repetitional damage.  

Main Duties and Responsibilities

• Lead Social Media
• Manage, develop and grow Drinkaware’s social media channels, including community management and maximising engagement across channels
• Plan, develop and schedule social media content in line with our content planning cycle
• Proactively develop new content ideas that amplify activity happening across the company and tap into relevant conversations (e.g. Alcohol Awareness Week).
• Monitor social channels for reactive engagement opportunities and to flag any reputational risks emerging on socials
• Work with Creative Content Lead to develop the Drinkaware social media strategy and plan, including KPIs, ensuring it meets our content strategy objectives
• Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained
• Develop and manage a small group of influencers to support the work of Drinkaware
• Build relationships with specific audiences through community management across channels, which includes finding advocates/case studies for Drinkaware

Content creation

• Create content for our social media channels
• Confident planning in video content into social plans to garner maximum engagement
• Experienced in filming content and editing into engaging and informative content which conveys the key message in an accessible way
• Familiar with different files and formats/dimensions across social channels
• Commission and manage agencies to produce digital content as required, including animations, photography and video

Contribute

• Work closely with the Creative Content Lead to support the creation of website content and email marketing, ensuring this feeds directly into the overarching content strategy. 
• Ensure the website content is accurate and up to date
• Constantly work to improve the website for our audience (users)
• Working with the Digital team to make changes to the website based on data, audience (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the connection our audiences.  

Tone of voice

• Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors
• Support the Creative Content Lead in embedding the Tone of voice across Drinkaware

About you

• Substantial experience in a social media delivery role
• Knowledge and understanding of social media and how to optimise each channel
• A track record of creating and delivering content across a range of channels, including Twitter, Facebook, Instagram and LinkedIn
• Experience of advocating

Essential Criteria / Key Skills

• Excellent writing skills
• A keen eye for detail and strong proof-reading skills
• Experience using CMS platforms
• Good understanding of brand and tone of voice and the opportunities and risks posed by them
• Experience of managing social media accounts
• Experience of adapting content for different audiences and channels
• Experience of creating content for social media
• High level of content creation skills using Adobe programmes and Canva
• Highly organised, being able to keep track of several different pieces of work at one time.
• Video editing skills
• Confidence working individually and as part of a team

Desirable Criteria

• Experience of managing complex sign off processes
• Experience of or interest in the charity sector
• Experience of developing animations, infographics and engaging visuals

Working with us: 

Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. Drinkaware’s current benefits include: 

• Competitive salaries  
• 30 days leave (plus Bank Holidays)  
• Bupa Healthcare Plan 
• Matched company pension scheme  
• Life assurance cover  
• Company sick pay  
• Training and development opportunities 
• Learning & wellbeing grant 
• Employee assistance programme  
• Season ticket loan 
• Perks and discount platform  

Hybrid Working Model 

At Drinkaware we currently operate a hybrid model with colleagues working a minimum of two days per week in our Moorgate office and the remainder remotely. 

To apply  

Please submit your CV along with a brief supporting statement of no more than 500 words, telling us why you want to work with us, what you bring to the role, and how you meet the skill and capability criteria listed in the job description. 

For further information please refer to the job description and our applicant privacy policy and read more about Drinkaware on our website.

Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices.  

Closing date: Monday 16 September 2023

Preliminary interviews (virtual): w/c 23 September 2024
Second interviews (at our Moorgate offices): w/c 30 September 2024

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.

At Thrive, we work with people to improve their physical, social and emotional health through gardening. We primarily work with people with disabilities and health conditions. We deliver face-to-face Social and Therapeutic Horticulture (STH) programmes and we are the leading Social and Therapeutic Horticulture training provider in the UK, helping organisations, health and social care professionals and teachers deliver STH. We also provide free resources that help people garden at home, reducing the risk of poor health, and helping people to garden with specific long-term health conditions or disabilities.

Established in 1979, we are an independent charity, funded by donations, trusts and grants, and services paid for by local authorities. We employ 50 staff, supported by 200 volunteers, across our three centres at Reading, Birmingham and London.   

This role is based at our centre in Beech Hill, nr. Reading and visits to our other centres will be required. We offer flexible working arrangements, including some homeworking, please do get in touch to discuss.

About the role:

As well as working with our managed service provider to ensure the efficient day-to-day operation of our IT systems and processes, this role will play a key part in the successful delivery of IT projects (including network migration).

Initially, a significant part of the role will be to manage the migration of our on-premises network to the cloud. This will involve cross-team working to establish site structure and access. An overlapping project will be the implementation of VOIP telephony.

Working across the organisation, with non-technical staff, you will ensure that our IT infrastructure supports and enhances our charitable delivery. 

To succeed in this role, you will have excellent technical knowledge (particularly in Microsoft 365, integrations and CRM platforms) and experience in the IT function of an SME organisation (ideally one with multiple functions and different geographical locations). You will have demonstrable experience of identifying and delivering operational efficiencies.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment.

To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.

Closing date for applications: Thursday 12th September 2024.

Interviews:                                 Tuesday 17th September 2024

Salary: £37,564 starting salary (salary range will increase due to max £40,166 via the length of service) per annum plus £4,190 Inner London Weighting.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: London. We will consider a UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home will be required).

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

The postholder will work in the Campaigns team to implement Refugee Action’s advocacy strategy which is central to our ability to influence change at all levels of government, across departments and other statutory stakeholders.

To succeed in the role you will need to demonstrate:

• Experience of developing and implementing effective public affairs strategies, including successfully identifying target lists and influencing political stakeholders.
• Experience of working with sitting MPs, select committees or all-party parliamentary groups advocating for policy change, ideally bringing existing working relationships with MPs and/or their staff. This may have been through another NGO, charity or civil society organisation.
• Experience of planning and organising events, ideally in Parliament or attended by parliamentarians.
• Excellent personal organisational skills, and confidence in building relationships and networks, both in person and online.
• Strong communication skills - both written and verbal.
• A desire to work proactively towards positive solutions with the ability to take the initiative and manage workload effectively and independently.
• Ability to work effectively across multiple campaign areas, and to develop relevant expertise across each of them with support from colleagues.
• A collaborative approach, with both internal colleagues and external partners and stakeholders.
• Understanding of the UK’s hostile refugee protection and asylum system and how it impacts those affected by it. 
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Ability to travel in the UK with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 15 September 2024

Interviews: 01 and 02 October 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for a not-for-profit asylum accommodation system, see our Most Wanted campaign here.

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections.  Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About you 

You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart. 

You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths. 

You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation. 

About the role  

We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations. 

You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.

You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development. 

As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer. 

Please note that applicants must have the legal right to work in the UK. 

How to apply 

Download our recrutiment pack for details of how to apply.

The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status. 

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people. This is an exciting opportunity to join a growing team at CfD. This new outreach role will support the delivery of our community development work.

We welcome applications from people who understand the Deaf Community and the needs of hard of hearing people of all ages. You will be enthusiastic and passionate about Deaf and hard of hearing issues. You will be an outstanding communicator who believes in people organising themselves and who wants to support Deaf and hard of hearing people to set up activities, and to connect with their communities. You will be enthusiastic about working towards making Bristol a city that is more inclusive of Deaf and hard of hearing people.

Summary of duties:

Our Community Outreach Worker will support the delivery of our new community development project: Connecting People into Communities, funded by Bristol City Council.

The role will include:

• Establishing drop-in sessions throughout Bristol for Deaf and hard of hearing people as a first contact point.

• Signposting/referring individuals to appropriate services and offering support with connecting people into communities – including the Deaf Community, hard of hearing peer support, and local community hubs.

• Providing information on activities and events occurring across Bristol and local hubs.

• Finding out what hard of hearing people in Bristol would like to see CfD offering.

• Strengthening our relationship with community organisations and other community based services, including those who support people from minority ethnic groups.

• Exploring how we can extend our work to reach more Deaf and hard of hearing people aged under 50.

• Developing content for our website so that it becomes a resource for organisations who want to improve their inclusion of Deaf and hard of hearing people.

The post holder will be a part of CfD’s Communities Team and will be expected to support the work of our other community projects i.e. our Deaf People Together and Community Hub projects. The post holder will be based at The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ.

The main responsibilities are to:

• To support the delivery of the Connecting People to Communities project so that it meets its aims by:

- Increasing our contact with organisations and hubs that work with minority ethnic groups throughout Bristol, particularly with those who support older people, and with organisations based in areas of deprivation.

- Working with community hubs (e.g. community centres, libraries etc) to provide regular CfD “drop-ins” – primarily as a first contact point and to alleviate isolation and loneliness.

- Signposting and referring individuals to appropriate services, and supporting individuals with connecting to communities.

- Providing advice and guidance to community hubs on how to make their venues, events and activities accessible to and inclusive of Deaf and hard of hearing people.

- Providing information on activities and events for Deaf and hard of hearing people across Bristol and local hubs.

- Finding out what hard of hearing people in Bristol would like to see CfD offering and what support they need.

• To support the work of our Communities Team by:

- Helping to run events so that local Deaf and hard of hearing people and communities have their say about how services are developed.

- Planning and attending project events e.g. coffee mornings, workshops etc.

- Developing positive relationships between service providers and Deaf and hard of hearing people, and advising providers on how to improve their services to become more accessible and inclusive.

- Supporting the Community Development Officer with collecting project monitoring and evaluation data e.g. equality monitoring data, case studies on the experiences of Deaf and hard of hearing people, and recording information on the database.

- Supporting the Community Development Officer with publicising our Small Community Grants scheme, and supporting existing groups with organising their events/activities.

- Working with the Community Development Officer to set up and facilitate Deaf-led advisory group(s).

• To provide content from project activities for CfD’s website and social media, such as information about activities and events.

• Be part of the team representing CfD at local events and exhibitions.

• Be flexible in your working hours. You may be asked to represent the project at meetings/events outside core working hours, or to complete any other duties that may be reasonably required for the performance of this position.

General

• Attend conferences, training, and other staff development opportunities.

• Develop an agreed personal training plan and carry this out using internal and external training as required.

• Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.

• Act as an ambassador for CfD, promoting a positive and professional image and attitude at all times.

• Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.

• Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.

• Coordinate and manage own Access to Work support (if needed).

Terms and conditions:

1. This is a full-time position of 37.5 hours a week. CfD’s core hours are 10am – 4pm. Occasional evening and weekend work will be required.

2. Contract until January 31st 2026, with possibility of an extension subject to further funding.

3. Salary £22,000 - £27,000 a year.

Note:

The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.

Person specification

The successful candidate will be an excellent communicator, with good knowledge and empathy of the experience of Deaf and hard of hearing people. You will also have a pro active approach and be committed to helping and supporting others.

Essential skills and competencies:

• Ability to work on own initiative and as part of a team.

• Able to anticipate problems and develop solutions.

• Excellent organisational and time-management skills.

• A positive attitude toward Deaf and hard of hearing people with an understanding of the barriers they face in their lives.

• Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. This may be direct communication or through a BSL interpreter or speech-to-text operator.

• Experience of supporting or working with groups of people, either as part of paid work or as a volunteer.

• Experience of consulting with individuals and communities or groups.

• Good influencing and negotiating skills so that you can persuade people to make their services more inclusive of deaf people.

• An understanding of the importance of evaluating the impact of project work

• Good attention to detail.

• Good working knowledge of Microsoft Office and associated software, including Excel, Word, and Outlook.

• Ability to travel round Bristol as this role will require traveling to and from multiple places.

Desirable skills, knowledge and experience:

• Personal experience of hearing loss.

• Good working knowledge and use of simple databases or CRMs (e.g. Charity Log). (CfD will provide training on Charity Log.)

• Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills).

• Experience working, paid or unpaid, in or with communities, the disability sector or in the third sector.

• An understanding of how you evaluate project work

• Experience of organising small scale events.

• Experience of delivering Deaf Awareness or Equality training.

• Experience of writing content for social media or websites using Plain English e.g. information about events.

Things we expect all staff to support us with:

• Actively seek out opportunities for development and income generation.

• Read, understand and follow CfD’s policies and procedures.

• Stay up to date with key developments in your specialist area.

• Be willing to occasionally work evenings and weekends.

• Participate in team-meetings and development days.

• Be willing to travel across Bristol and occasionally further afield.

• Represent CfD at local, regional and national meetings and events.

In return, you will receive:

• Competitive pay and holiday allowance

- 25 days a year plus Bank Holidays (pro-rata if part-time)

• Employee pension contributions

• A flexible working policy

- Our core hours are 10:00 until 16:00 Monday to Friday

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.

You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.

You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.

This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.

We are looking for someone who has:

• Ability to manage a task or project from conception to completion and meet deadlines.
• Ability to engage and collaborate with internal and external stakeholders.
• Excellent interpersonal, written and verbal communication skills.
• Ability to think creatively and innovatively to generate income in line with the organisational strategy.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

Working within the Housing Team with specific responsibility for Asset Management, refurbishment, and Development for the housing portfolio regardless of tenure.

The role of Asset Manager (South) reporting to the Head of Property, is a project based role with some day-to-day involvement, working as part of a team and taking the lead for individual property matters and asset portfolios across our areas of operation, whilst maintaining strong relationships with colleagues and external stakeholders.

Travel will be required across the South generally 2 days a week. Subject to workload 3 days will be home working.

Interviews will take place on 2nd of October via teams.

About the role 

• To work alongside the North and West Colleagues to manage the National Assets (Circa 250+ sites).
• Consult on and evaluate and prioritise regional property development opportunities within the framework of the business plan, in partnership with the Regional Managing Directors and Director of Housing and wider team members
• To work with the people we support to design and deliver custom work packages
• Using a project management approach to deliver Asset Management and Development projects to differentiate us from our competitors.
• Negotiate successfully with stakeholders, internal and external bodies to the benefit of the organisation and our tenants.
• Lead on programmes of property works within our operational regions.
• Proactively work with commissioners, partners, and other stakeholders to bring projects forward to support business and housing stock growth for Dimensions.
• To take asset responsibility for the North and East regions and agree specific exceptions where demand requires working outside the geographic area.
• To lead of property matter escalations for private landlord issues.

About you

The successful applicant will have: 

• Experience of working with supported living property or a similar sector.
• Proven experience of developing and managing successful contracts to achieve excellent customer driven services
• Experience of working in the Housing sector
• Experience and understanding of legal and regulatory frameworks relevant to Assets and Development and the implementation of related Policies.
• Demonstrate excellent budget management skills
• Desirable to have Development Experience
• Desirable to have grant and regulator experience

The rewards

• £6,000 car allowance
• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. 
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Role Summary

As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages. 

We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.

You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision. 

Job Details

• Reports to: Global CEO

• Department: INT Communications

• Direct reports: Senior PR Manager

• Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues. 

• Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)

• Hours: 40 hour a week (36h possible) 

• Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)

Responsibilities

Strategic development and implementation

• Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.

• Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.

• Create relations with key media outlets to increase visibility and dissemination opportunities

• Develop media relations and build relationships with PR contacts to continuously grow our impact.

• Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.

• Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.

• Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.

• Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.

• Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities. 

• Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc. 

Management and leadership

• Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.

• Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.

Budget and resource management and evaluation

• Manage a dedicated budget for effective reporting and forecasting.

• Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan. 

Qualifications

Required:

• An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.

• A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.

• Strong track record in PR (including broadcast), marketing and/or organisational branding.

• Excellent written and verbal communication skills, English to native level (or C1).

• Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.

• Strong project management skills.

• Ability to juggle a varied workload, delegate effectively and contribute as a team player.

• Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.

• High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.

• A strong understanding of, and experience of using, quantitative and qualitative evidence.

• Strong problem solving skills.

• Experience of strategy development and target setting.

• A commitment to ProVeg’s values and guiding principles.

• An instinctive ability to positively contribute to and influence the wider team.

Preferred:

• A good understanding of data protection issues, including GDPR

• Experience of visual communication methods (video, infographics, etc.)

• Understanding of the third sector.

• International experience.

• Understanding and/or experience of policy processes and advocacy.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 27 September 2024

Start: November 2024 (or sooner if possible)

Further information

Our Application Procedure

Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.

The recruitment process includes: 

• Online Cognitive Aptitude Test and a Personality Test.

• A first online interview with the People & Culture team.

• Online trial task.

• A second interview with the hiring manager.

• The final decision may require an additional interview, usually with Senior Management.

Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.

The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.

To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

CLOSING DATE: Monday 30th September, 9am BST.

Executive Assistant to CEO
London/Hybrid with 1 day based in the Aldgate East office
Temporary, 6-Months
Pay: £18.24 per hour plus £2.20 per hour holiday pay, equivalent to £33,200 FTE
Part time 21 hours per week, working hours spread flexibly over 5 days, Monday to Friday

Charity People are delighted to be partnering with a leading membership association for foundations and independent grant-makers in the UK. We are seeking a highly efficient and organised Executive Assistant to join the team on a part-time, temporary basis for a period of 6 months. The primary purpose of this role is to provide comprehensive support to the CEO. Additionally, the role is responsible for organising and supporting board and trustee committee meetings, as well as executive leadership and all-staff meetings, to ensure they run smoothly and efficiently.

About the role:
You will provide comprehensive support to the CEO, managing the diary, scheduling deadlines, coordinating travel, and organising both internal and external meetings. You will handle email correspondence, maintain records, and ensure that colleagues provide necessary briefing materials for the CEO. The role also includes organising trustee board meetings, managing board attendance, taking minutes, and coordinating the distribution of meeting papers.
Additionally, you will support the effective functioning of the executive leadership team by organising meetings, preparing agendas, tracking action points, and maintaining records of discussions. The role also involves scheduling all-staff meetings and quarterly away days, ensuring these events run smoothly.

What We're Looking For:
* Experience: Significant experience in a senior administrative or executive assistant role.
* Skills: Strong IT skills (Office 365, Teams, Zoom), excellent time management, decision-making, minute-taking, and communication skills.
* Personal Attributes: Approachable, resilient, flexible, with a keen eye for detail and the ability to handle confidential information with diplomacy.

How to apply: 
If you are interested in this opportunity, please apply without delay. We will be reviewing applications on a rolling basis. The closing date is Wednesday 11th September at 9am. First stage interviews will take place online for the week commencing 16th September. As part of the interview process, there will also be an in-person meeting at the office. 

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.