Internal Communication Manager Jobs in Scotland
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation.
We are looking to recruit an Impact and Value Manager to lead an exciting new initiative on Value for Money for Humanitarian Innovation. As part of our Monitoring, Evaluation, Accountability and Learning (MEAL) team, you will have the opportunity to help shape an approach to Value for Money that is appropriate to humanitarian contexts and responsive to the specific challenges of assessing ‘value' and ‘impact' for humanitarian innovation.
Please note that previous Value for Money experience is not a requirement for this role, and we welcome candidates that demonstrate strong interest and motivation to develop in this area. We value curiosity, adaptability, and a willingness to learn over specific academic background or prior experience on Value for Money.
Your application will need to demonstrate:
- Deep understanding of humanitarian practice.
- Outstanding analytical skills, using both quantitative and qualitative approaches to analysis and problem-solving.
- Excellent communication skills, both written and oral, with the ability to communicating complex ideas with clarity and enthusiasm, targeting them to different audiences, often without a Value for Money background.
Experience of humanitarian innovation, humanitarian programming, and MEAL would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (26 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications
- We do not use recruitment agencies.
Closing date: Tuesday 18th February 2025
Interview dates: Week commencing 3rd March 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising – Senior Corporate Partnerships Manager – Strategic Partnerships – International
Make-A-Wish International is looking for a Senior Corporate Partnerships Manager to join our team, based remotely. The Corporate Partnerships Manager will focus on the management and delivery of key corporate partnerships, encouraging long-term strategic growth and establishing strong working relationships with all stakeholders. We would like to hear from candidates with fundraising / account management and a proven track record in growing collaborations and partnerships. We’re looking for candidates who have experience in uplifting opportunities with existing accounts and managing complex projects.
• Location – Hybrid position. Preference to be at our Make-A-Wish International Office, Hilversum, Netherlands. Other locations in Europe will be considered.
• Fixed Term Contract – 1 year as per policy with likely extension based on performance.
• Unfortunately, we are unable to offer sponsorship for this role. We encourage applications from individuals with the right to work in their country of residence.
POSITION SUMMARY:
The Senior Corporate Partnerships Manager will manage major partner accounts, focusing on raising $1.5M+ through fundraising activation, grant proposals and managing established long term relationships with global stakeholders. They will be responsible for the overall account management, financial targets, as well as designing and delivering targeted fundraising campaigns in multiple regions. The role includes negotiating contract renewals, putting together funding proposals, preparing detailed reports, and managing the operational delivery. They will represent Make-A-Wish at key stakeholder meetings and events, establishing strong relationships with a vast network of stakeholders to ensure successful partnership activities. The ideal candidate will have extensive experience in managing high-value partnerships, strong relationship-building skills, and a results-driven mindset, as well as experience managing multi-layered and complex projects involving a large array of stakeholders.
POSITION RESPONSIBILITIES:
• Strategically manage existing strategic partners and their growth through opportunities that can include cause related marketing, sponsorship, employee fundraising, in-kind donations, and corporate philanthropy.
• Design, develop, and deliver campaigns and activations to drive fundraising.
• Support all key partnership objectives, including delivering financial targets, budget management, communications planning, and renewal plans to drive partnership retention.
• Develop toolkits to manage partners more effectively and prepare materials, reports, and stewardship support for corporate partnerships, engaging stakeholders at every level.
• Negotiate renewal of partner contracts.
• Represent Make-A-Wish at internal and external partner meetings and events. Feed into the design and execution of a strategy to grow partnership opportunities.
• Establish strong relationships and ways of working with Make-A-Wish affiliates and network to deliver partnership activity and understand funding opportunities for corporate targets.
QUALIFICATIONS AND EXPERIENCE
• Educated to degree level or equivalent work experience.
• At least five years of progressive experience in fundraising, partnership development, project management, and/or marketing and communications.
• Proven track record of managing, delivering, renewing complex partnerships and securing growth ($500,000-$1,000,000+).
• Demonstrated experience in managing a prospect pipeline and implementing strategies to reach and surpass revenue goals.
• Experience managing and developing strong donor/client relationships with a proven ability to prospect, cultivate, engage, and retain corporate partners.
• Detailed understanding of the private sector, Sustainability, CSR, and corporate philanthropy, as well as the not-for-profit sector.
• Ability to work well under pressure, manage a high-volume workload, and handle multiple demands and changing priorities.
• Excellent relationship-building skills, able to successfully engage and influence people at all levels from various disciplines.Strong verbal and written communication skills, including public speaking and presentation abilities.Innovative, open-minded, results-driven mindset and resilient with the ability to work flexible hours as needed.
• English-speaking required; multiple languages a plus.
• Proficiency in operating systems such as Salesforce, Windows, and IOS. Positive attitude and appreciation of the Make-A-Wish mission.
WHAT WE OFFER
★ A 40-hour working week.
★ 25 days of paid leave annually (plus public holidays)
★ Remote work environment (or hybrid if based in the Netherlands)
★ Reimbursement of travel expenses
★ Pension contribution
★ Salary Circa - GBP 41,000 per annum based on full-time employment and knowledge and work experience.
Make-A-Wish International is an Equal Opportunity Employer. There shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. We provide reasonable adjustments to qualified individuals with disabilities, in accordance with applicable laws.
N.B. Make-A-Wish International will be reviewing applications on a rolling basis and reserves the right to close the vacancy if a successful candidate is identified prior to the closing date.
MAKE-A-WISH INTERNATIONAL Make-A-Wish creates life-changing wishes for children with critical illnesses. Founded in 1980, MakeA-Wish is the world’s leading children’s wish-granting organization, having granted more than 585,000 wishes in 50 countries worldwide. Every 25 seconds, a child is diagnosed with a critical illness and becomes eligible for a wish. Together with generous donors, supporters, staff and more than 27,000 volunteers around the globe, Make-A-Wish delivers joy and renewed strength to children and their families when they need it most. Wish experiences can restore the childhood stolen by a critical illness diagnosis and help improve emotional and physical health.
HOW TO APPLY
Please upload no later than 9am CEST 19th of February 2025:
• Your CV (no more than 2 pages)
• A covering letter stating why you would like to work for Make-A-Wish international and how you meet the role description criteria.
• Please note only applications with these two documents will be considered.
APPLICATION PROCESS
The interview process will include a first-round interview with competency-based questions. The second round will include a task related to corporate partnership account development and growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Here at the The Developer Society we work with charities, NGOs and mission driven organisations on a wide range of digital projects. We are also a not-for-profit co-op which makes us pretty unique. You can find out more about who we are and our ethos here and see a snapshot of the kind of projects we work on here.
What are we looking for?
We have a busy 2025 coming up and we are looking for someone to join our team on a fixed term basis who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones.
In a nutshell.... You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.
The role involves…
- Being flexible and responding to changes in projects as they arise
- Playing an active role in scheduling and leading all meetings including kickoffs
- Planning projects so that they are completed within defined time and budget
- Monitoring progress of projects to make sure they meet targets and partner expectations
- Producing clear read outs of activities, milestones, costs, and risks for internal and external stakeholders
- Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently
We are looking for someone who is…
- Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs)
- Familiar with project management and approaches to software development
- Big hearted and keen to make the world a better place
- Organised and self-motivated
- Keen to share skills and learning with the team
- A great communicator
- Experienced working with charities and nonprofits
If that sounds like you, then we’d love to hear from you!
Contract Details
Start date: April 2025
Contract: Fixed term, maternity cover (9 months initially with the opportunity to extend)
Salary: £32,000 - £38,000 depending on experience
Location: Remote
We will reach out to candidates on an ongoing basis until the position is filled. If you’re interested please complete an application as soon as possible.
The closing date for applications is 20th February, 2025.
We have no involvement with emailing or cold calling agencies, so if that’s you, please don’t reach out as we won’t be able to respond.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Koreo
Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change.
We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:
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Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.
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Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.
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Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.
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Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.
Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.
The Role
Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential.
We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK.
Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes.
This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.
Key Responsibilities
As Senior Business Development and Partnerships Manager, you will hold responsibility for:
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Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.
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Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.
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Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.
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Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners.
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Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.
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Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.
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Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values
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Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.
The client requests no contact from agencies or media sales.
About Tender
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Role Purpose
The main purposes of the Projects Coordinator role are to:
- Coordinate the delivery of Tender’s educational programmes to and for children and young people in schools and youth settings in East England (with an initial focus on Norfolk)
- Establish and maintain relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitor and evaluate the impact of Tender’s projects
Main responsibilities
Project delivery
- Coordinating the delivery of arts-based educational projects in and to schools and youth settings, including digital projects, to educate children and young people about healthy relationships
- Monitoring the progress of projects and working with the Programme Manager (East) to ensure projects are delivered to plan and on time
- Managing the distribution of relevant and appropriate materials and resources to project settings, workshop leaders and other partners involved in project delivery in the region to ensure high-quality project delivery
- Coordinating the evaluation of projects delivered in youth settings to ensure learnings from projects are assessed and shared
- Working with the Tender team to ensure effective and efficient use of time and resource during delivery
Relationships
- Supporting the Programme Manager (East) to establish and maintain relationships with youth settings to facilitate the delivery and success of educational projects
- Supporting the Programme Manager (East) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
- Working with the Programme Manager (East) in managing communications for Tender’s projects, including building new relationships with youth settings
- Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender
Administration
- Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
- Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
- Participating in training and other learning activities to develop relevant professional skills and knowledge
- Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Director of International Communications will create and drive implementation of ProVeg's international communications strategy. The primary objectives are to amplify the activities and successes of the country offices and international programmes, enhance ProVeg's global visibility and reach new public audiences, and influence the public and policy narrative on healthy sustainable food systems. This role involves leading a dynamic and transformation-oriented team and working closely with international stakeholders such as country directors and partner organisations to develop innovative communication solutions.
Job Details
- Reports to: CEO
- Department: Communications
- Direct reports: Digital Director, Senior Communications Manager, Senior Business Communications Manager, Senior Communications Manager (Spanish language regions), Strategic PR Lead
- Closely collaborating with: Country Directors, Institutional Engagement & Partnership Director, International Director, Fundraising and P&C teams, Director of People and Culture
- Location: Remote, ideally in the UK, NL, PL, CZ, or ES - for exceptional candidates, potentially US (ET zone)
- Hours: full-time (e.g. 35h in the UK)
- Salary: dependent on experience and location, e.g. £55k- £62k in the UK
Responsibilities
Strategic Communication and Transformation:
- Develop and execute a new international communications strategy to enhance ProVeg’s visibility and highlight the successes of the country offices.
- Establish ProVeg as a leading voice in plant-based nutrition and sustainable food systems through targeted campaigns and media outreach.
- Design and implement processes for effectively and quickly adapting country-specific developments for international communication.
- Oversee the development of content and own and third party channel strategies to maximise engagement with diverse B2B and B2C audiences.
- Integrate AI tools and strategies responsibly and innovatively (supported by leadership and (external) experts).
Fundraising Support and Collaboration:
- Collaborate closely with the international fundraising team to ensure alignment between communications strategies and fundraising goals.
- Develop compelling narratives and campaigns that inspire donor engagement and attract funding opportunities.
- Leverage communications channels, including digital platforms, media outreach, and storytelling, to showcase ProVeg’s impact and amplify fundraising initiatives..
Reputation Management:
- Enhance ProVeg’s public image through strategic media relations, innovative visual content, and compelling storytelling.
- Develop and implement crisis communication plans, identifying opportunities and risks for brand reputation.
- Balance B2B and B2C communications priorities to maintain positive brand perception.
Leadership Responsibilities:
- Lead a multicultural and multidisciplinary team, fostering creativity, innovation, impact and effectiveness.
- Promote a culture of collaboration and continuous development within the team.
Internal and External Collaboration:
- Work closely with country offices and international partners to create synergies and strengthen global strategies.
- Work closely with the Research and Policy teams to ensure our research and advocacy activities are supported by timely communications to drive real-world impact.
- Build and maintain relationships with media, influencers, and other relevant stakeholders.
- Manage global communications budgets and ensure cost-effectiveness.
Qualifications
Required:
- Proven experience in strategic communication in NGOs with an international focus, including those with a presence in the global south.
- Track record of developing targeted communications strategies to drive engagement with different audiences, including B2B and B2C.
- Demonstrated ability to design and execute communications strategies that drive advocacy goals and influence policymakers.
- Excellent skills in media relations and leading complex or multi-country communication projects.
- Demonstrated ability to lead and transform teams in an international context.
- Experience in fostering creativity, innovation, and collaboration within teams.
- Experience with visual media (videos, infographics, etc.).
- Expertise in crisis communication and managing brand perception.
- Experience in crafting inclusive messaging and ensuring culturally appropriate communications across diverse regions and audiences.
- Experience collaborating with fundraising teams to create compelling narratives for donor engagement and retention.
- Outstanding written and verbal communication skills (minimum C2-level English).
- Strong analytical skills and experience measuring the success of communication strategies.
- In-depth understanding of the challenges and opportunities in sustainable food systems.
Preferred:
- Comfortable serving as a spokesperson and representing the organization at high-profile events or in media engagements.
- Familiarity with data protection regulations, including GDPR.
- Proficiency in utilizing data-driven insights and communication technologies to refine strategies and improve outcomes.
Benefits of working with us
- A strong organisational focus on personal development, with a designated training budget.
- Provision of a work laptop.
- Flexible, trust-based working arrangements and home-office arrangements.
- Career-development support.
- Mindfulness programme - free Headspace account for you and up to 5 friends or family members
- A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
- And, last but not least, the opportunity to be part of a great team and work towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: Open until filled
Start date: As soon as possible
Our Application Procedure
Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!
The upcoming steps include:
1. First interview with People and Culture
2. Online trial task
3. Second interview with senior leadership
4. Final meeting with executive leadership incl. CEO
5. Final decision
About us
ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.
ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.
ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies.
ProVeg creates global impact, with offices in 14 countries across five continents and more than 220 employees.
Diversity Statement
ProVeg is committed to equal opportunity in employment for all, regardless of ethnic origin, religion, skin color, gender, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of Color, women, individuals with disabilities, members of LGBTQIA+ communities, older adults, refugees, and people living with HIV are explicitly encouraged to apply.
In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.
In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.
Data Protection Information for Applicants
More information about the processing of your personal data during your application at ProVeg INT can be found on our website, via the job posting.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £30,753
- Hours: 35
- Contract type: Permanent
- Location: Homebased within Gloucestershire, Wiltshire and Bath area
- Closing date: 9th February 2025
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager with a strong team work ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire, Wiltshire and Bath are area's filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Bristol hospitals, so building relationships with these teams are a must.
Candidates should live within Gloucestershire, Wiltshire and Bath, in one of the following Postcodes: Gloucestershire GL, BS30-BS40, Bath BA1-3, Wiltshire BA12-15, SN, SP1-5, SP9. We will also consider applications from the Bristol postcodes BS4-5,BS7, BS10, BS14-16.
Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered.
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver legendary supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Communications and Marketing Lead
Location: Home Based
Salary: £32,000-£35,000
Hours: 35 hours
Department: Business support
Job Type: Full time
Contract Type: Permanent
Do you believe everyone should have the opportunity to learn to read and develop numeracy skills? Can you help us spread the word to others, and get them on board too?
We’re looking for an experienced communications and marketing professional to help us spread the word about the levels of low literacy and numeracy experienced by people across the UK. Currently, over 70% of people in prisons either can’t read, or struggle to. Even more struggle with their numeracy.
Shannon Trust supports people in the criminal justice system, and in the wider community, to learn to read and improve their numeracy skills. The work you will be promoting makes day to day life safer for the learner, their families, and the wider community. It provides more opportunities for work and education for the learner, helps break the intergenerational cycle of low literacy and numeracy, and reduces re-offending.
Working closely with colleagues across the charity, your responsibilities will include:
- Promoting the work of Shannon Trust, internally and externally, through a variety of communications platforms including print and digital media, video and radio
- Managing the day-to-day monitoring and development of our social media channels and website
- Developing strong relationships with press and staying on the lookout for opportunities to promote Shannon Trust
- Delivering a great experience to our supporters, helping us recruit new supporters and retain existing ones
- Creating content that converts people to action
- This role is a great opportunity for someone who likes to take ownership of projects and campaigns, and wants to lead on important work they can be proud of. We welcome new approaches and ideas and want someone who will bring their full professional expertise to work.
This is a home-based role but may require occasional travel around the UK including overnight stays.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Applications close 21st February. Interviews are planned for the week commencing 3rd March.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-219430
Role:
Scottish Women’s Aid has an exciting opportunity to join their communications team. This is an influential and dynamic position, reporting directly to the Chief Executive, the Communications Lead shares responsibility for leading SWA’s communications work, campaigning, messaging, and delivering a media strategy in line with our strategic objectives.
Working collaboratively across Policy, Fundraising, member, and training teams at SWA you will co-develop and deliver a communications strategy, identifying the best ways to lever change through media campaigns around key issues for women, children, and young people experiencing domestic abuse. You will shape a wide variety of materials and outputs that support SWA’s broader advocacy and campaigning aims. You will devise engaging communications approaches and craft compelling content. This will include media responses, PR, press releases, and briefing notes as well as articles for a range of audiences comprising our network, partners, stakeholders, the media, government, and wider civil society. You will also co-curate our online presence, creating engaging content across a range of platforms, and be adept at analysing engagement metrics and evaluating impact.
Background
Scottish Women’s Aid is the lead organisation in Scotland working to end domestic abuse. We are both a children’s rights and a women’s rights organisation.
- We directly campaign to institutions and leaders for policies and laws that address the drivers of women’s inequality and improve responses to domestic abuse. This work makes women and children safer and helps them disentangle themselves from their abusers.
- We provide training to public and private bodies from the police and judiciary to child welfare systems, to effectively respond to survivors.
- We raise the profile of domestic abuse nationally and internationally so that domestic abuse is treated like the critical threat to human rights that it is.
- We host Scotland’s 24-Hour Domestic Abuse and Forced Marriage Helpline to ensure help is always available while actively supporting a network of 33 specialist local Women’s Aid services that directly support and provide refuge to women and children of Scotland affected by domestic abuse
- We are the umbrella organisation for 33 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland, providing guidance, support and training to our members
What We Need
We’re looking for someone who can fulfill the above description and has:
- Relevant experience in a communications role (of at least 4 years)
- Understanding of social justice communications principles and best practices
- Excellent written communication skills and experience producing content for key audiences
- Experience of campaign work within a VAWG, political, parliamentary or public affairs context.
- Experience of working with or in the media
- Experience coordinating digital communications, including websites, and social media and how to utilise their potential.
- Competent in using own initiative, managing work, and responding to opportunities effectively.
- Experience of Canva or similar graphic design software, and video editing platforms to create quality on brand social media and other related design content
- Experience of evaluation and monitoring impact
- Ideally, we would also like
- Experience of communicating a gendered message
- Understanding of the media and culture sectors in Scotland
- Experience of translating detailed and complex information into compelling and accurate information for use in the media
What we offer
There are many reasons to work for Scottish Women’s Aid. We have a inclusive, collaborativeworking culture and our mission and vision attract a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:
Flexible working
We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking.We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.
Pay
SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.
Annual Leave
We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.
Pension
SWA believes it’s important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.
Learning and Development
SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.
Enhanced Maternity and Paternity Pay
SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.
Wellbeing
As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.
Bike 2 Work
An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.
Edinburgh Leisure Gym Subsidies
Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.
Equalities Statement
SWA exists to end violence against women and girls, we are committed to opposing and eliminating all forms of intersectional discrimination at the system, institutional, and individual level. This includes challenging barriers that prevent women’s equal participation in the workplace. To achieve this, our workforce must reflect a diversity of identities and perspectives. We strongly encourage applications from underrepresented women, including but not limited to, women from minority ethnic communities, women with disabilities, LGBTI communities, carers, and women who have experienced economic deprivation.
To ensure that all of our staff thrive and succeed, we work to continuously improve the inclusivity, accessibility, and fairness of our workplace to create a working environment that promotes dignity and respect to all, where differences in background, culture, identity and lived experience are recognised and valued.
We offer disabled women the option of requesting that their application be considered under the terms of our Guaranteed Interview Schemes. You will be asked if you’d like to be considered on the application form.
Salary: £36,622 – £42,024 per year (pro rata).
Hours: Up to 25 hours (to be worked flexibly).
Location: Blend of home working and office, based in Rose Street, Edinburgh. There will be a requirement to attend in-person events and meetings, based predominantly in Edinburgh. Please talk to us about your flexible working requirements!
Closing Date: The recruitment panel will be appointing for this role on a rolling basis. After considering your application, the panel will be in touch if they would like to invite you to interview, please don’t delay in applying as the post will close once the position is filled.
Scottish Women’s Aid is an equal opportunities employer, applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.
The Woodland Trust is looking for a Land and Property Manager to help manage and grow our estate in the North of England.
The Role:
- You'll be a key player in our mission to protect and enhance the natural environment.
- Working as part of a UK wide team, you’ll manage all land and property acquisition, disposal, legal, tenancy and agricultural aspects of Woodland Trust sites in support of the regional estate team
- You will engage with external parties, lead on internal approval processes, assist with rural grant applications and deliver carbon sequestration projects.
The Candidate:
- You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count
- You are a qualified Chartered Surveyor (ideally rural practice) with a deep understanding of rural land use policies.
- You will have a proven track record in managing rural properties and leading multidisciplinary projects.
- You will possess excellent communication skills, both verbal and written, as you'll be representing the Woodland Trust both internally and externally.
- You will have a full driving licence and be able to undertake travel across a wide area, sometimes to remote locations. Overnight stays may be required at least once per month
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Company Car
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams
The client requests no contact from agencies or media sales.
SUMMARY
This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).
The role will be specifically responsible for:
- the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
- programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
- coordinating the team’s fundraising work, and
- managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
- The post-holder will be responsible for line managing the Operations Manager.
The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.
This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.
LOCATION
The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.
RESPONSIBILITIES
People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.
- Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
- Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
- Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
- Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.
Operations: Oversee effective systems and support colleagues who manage those systems.
- Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
- Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
- Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1]
- Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system.
Executive Team support: you will be a collaborative and engaged member of a strong executive team.
- Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
- Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.
YOUR PROFILE
Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.
We hope you will:
Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.
- You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
- You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.
Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes
Have a strong commitment to the vision, aims and values of the Lab.
- A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
- Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.
See the full job pack (including interview dates and information) and apply via the link.
We believe in a financial system that serves people and planet.
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The client requests no contact from agencies or media sales.
Sightsavers are looking for a Subsidiary Finance Executive – to help support our financial transactions and processes as well as internal and external reporting requirements.
Salary: Up to £38,475.00- salary will be pro-rated for part-time hours
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract:Permanent
Hours: This is a part-time role (3 -4 days per week) with some flexibility around hours worked and lots of home working
We are looking for a well organised and experienced Finance Officer with a proven track record of delivering to deadlines in a busy and dynamic environment. This is a varied role that will process transactions, perform reconciliations, and help ensure that financial controls and policies are followed across the charity and its trading subsidiaries.
Key duties will include:
• Supporting the Subsidiary Finance Manager in ensuring the integrity, accuracy, and timeliness of all financial records and the preparation and delivery of the subsidiary statutory reports and external audits within agreed timetables.
• Assisting with the monthly close process of the subsidiary ledgers, preparing recurring monthly journals to deadline.
• Performing reconciliations of the subsidiary ledgers to review non-bank balance sheet and key profit and loss accounts monthly to ensure the accuracy of the monthly management accounts, maintaining appropriate documentation to support the audit.
• Preparing necessary journals to rectify and clear incorrect or irrelevant balances and mis-postings in the subsidiary ledgers
• Monitoring and actioning the subsidiary finance service desk tickets
• Liaising with the group accounting team, treasury team and subsidiary offices to ensure accuracy of information in the subsidiary ledgers and efficiency of processes.
• Driving continuous improvement
This is an ideal opportunity to build on your existing finance and accounting experience within a supportive and proactive team. We are looking for an individual with a high level of IT (Information Technology) skills, especially in integrated accounting and reporting platforms. You will have strong written and oral communication skills and be comfortable communicating with a range of stakeholders. To succeed in this role, you will need:
- Previous experience in finance and accounting areas
- Previous experience of performing reconciliations
- Understanding of the International Charity Sector and regulatory environment.
- A relevant professional accounting qualification (ACA/CIMA/ACCA) or be part qualified with relevant experience
Please read the full job description for further details.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
We anticipate that remote interviews will take place on Thursday 13 and Thursday 20 February 2025 and the evaluation process may include a role-specific task to be completed by shortlisted candidates in advance of this.We are keen for the successful candidate to start as soon as possible. Please note that this role must be worked from the UK and applicants must have existing and ongoing Right to Work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Director - Communications and Voice
Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?
Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?
We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.
It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.
We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.
Position: 5963 Assistant Director - Communications & Voice
Location: Home based within 2hrs travel of central London
Hours: Full time 37.5, Monday - Friday 9-5
Contract: Permanent
Salary: £66,961.19 per annum
Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received.
Interviews: Thursday 13 and Friday 14 March
The Role
This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.
As Assistant Director - Communications and Voice, you will be:
• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix
• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.
About You
You will need:
• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage
• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content
• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design
• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
• Flexible and hybrid working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• £2,800 London weighting (if applicable)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Support Administrator – Fuel Bank Foundation
Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.
Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.
As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.
Key Responsibilities:
- Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
- Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
- Escalation: Proactively escalate unresolved queries to the appropriate team members.
- Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
- Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
- Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
- Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
- Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
- Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.
What We’re Looking For:
- Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
- Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
- Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
- Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
- Problem Solving: A proactive problem solver with strong decision-making capabilities.
- Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
- Adaptability: Flexibility to adapt to changing priorities and support partner communications.
Desirable Skills:
- Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our website.
Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.
Key responsibilities
1. To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.
2. To manage any community consultants engaged as part of the programme, or working with project management partners.
3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.
4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.
5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.
6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.
7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.
8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.
9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.
10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.
11. To adopt our continuous improvement and learning ethos.
12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
13. To support and contribute to the implementation and delivery of SIB’s strategy.
14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
15. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
- Excellent relationship management skills both with internal and external stakeholders.
- Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Excellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.