Permanent
35 hours per week
£23,488.66 National or £26,631.76 in London per annum/ pro rata (plus allowances)
Flexible working, family-friendly policies, 28 days holiday (plus bank holidays_
Home Based
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are most vulnerable and in desperate need of help. We're there for children every step of the way.
This role is within our Youth Impact Directorate. It will support the team in a range of activities, but predominantly in overseeing external and internal enquiries into the team relating to safeguarding and adults accessing records who have previously been adopted through or historically in the care of The Children's Society.
We are seeking an organised person to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-Provide high-quality business administration across the activities of the Safeguarding and Quality Practice team
-Oversee, process, and record all external enquiries by adopted or care adults to access their records
-Process and link with the Safeguarding and Quality Practice Advisors on safeguarding enquiries managed through a duty inbox
-Support the team in creating and delivering audit materials for quality assurance activities
-Finance processing and oversight
-Administrating a calendar of learning and development opportunities
-Minutes and administration of meetings, training and events
To be successful in this role, you must have:
-Experience in office management and business and financial administration
-Experience in managing sensitive data and information
-Understanding and working knowledge of data protection
-Excellent proven organisational skills within complex environments
-Ability to communicate sensitively and professionally
-Project management skills
-Minute taking skills
-Advanced IT skills in Microsoft Word, Excel, and PowerPoint
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We also campaign to change laws and policies to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have a range of policies and procedures that promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The fully completed document should be uploaded by the candidate when uploading their CV.
The closing date for applications is the 29th of July 2024. If after 14 days, we have received enough applications, we reserve the right to close this vacancy from the 15th July onwards.
Interviews will be held on the week commencing the 29th July 2024
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:
- Monitor TLAP work programme, milestones, and risks.
- Report TLAP programme delivery to government and funders.
- Provide Business Support to TLAP Programme Board and ensure governance compliance.
- Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
- Manage TLAP core team functions and budgets.
- Plan and support delivery of national TLAP events.
- Line manage Business Administrative Officer and deputise for Head of PMO
What we are looking for:
· At least 10 years experience working in administrative roles
· Commitment to equity, diversity, and inclusion
· Experience of working in coproduction with people with lived experience
· Experience of coproducing processes and procedures with various stakeholders
· Skilled in all aspects of administration and budget management
· Experience of using ICT effectively
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us
As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.
Responsibilities
Promoting CTA services, increasing uptake, and retention.
- Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
- Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
- This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
- Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
- You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
- Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
- Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
- Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
- Responsible for contributing to the MiDAS / Training newsletter
- Make the best use of social media, including content creation, to promote CTA membership and training offering.
- Work with senior leadership group to develop our sales systems and processes.
- Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.
Research, analysis and reporting
- Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
- Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
- Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
- Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.
Person Specification
Essential
Experience & Qualifications
- Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
- Experience and understanding of the community & voluntary sector.
- Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
- Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
- A qualification or experience relevant to the role and evidence of continual professional development.
- Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
- Experience working at both regional and national level.
- Ability to harness opportunities and develop campaigns to promote and sell services.
Desirable:
- Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
- Strong communication and negotiation skills, including confidence to speak and present to different audiences.
- Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
- Excellent written and verbal communication skills.
- Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
- Strong IT and digital skills – including MS Office and digital communication tools.
- The ability to work on your own initiative and prioritize workload.
- Strong attention to detail.
Values & Attitude
Essential:
- A demonstrable commitment to our organisation’s values.
- Strong commitment to, and understanding of the principles of equality, diversity and inclusion.
Full job pack available on the Jobs section of the Community Transport Association UK website.
Your application should include the following two things:
- A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
- Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.
The client requests no contact from agencies or media sales.