Insight manager jobs

Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery. 

At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.

For full details, please see the Job Pack attached. The closing date is midnight on Sunday 27th April, with first round interviews taking place virtually on Friday 2nd May, and second round interviews taking place in London on Thursday 8th May.

To apply, please submit your CV and answer the following questions via our recruitment portal:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
• Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).

Our Communications Manager is taking maternity leave from mid-June and we are looking for someone to cover the role for approx 9 months.  We are a small team and this is the only communications role, therefore the Communications Manager has a lot to do, including:

• Running our whole comms operation – social media, website, event marketing, PR. 
• Developing and delivering our communications strategy
• Creating stories and content for different channels
• Working on communications projects with people with lived experience
• Working with our individual giving lead on fundraising campaigns

A major rebrand and a new name have helped us build our profile over the past three years, and we’re working hard to increase recognition and support further.  The stories of the people we work with are central to that, and it’s their voices, not the charity’s, that belong in the foreground. So a key part of the job is to build relationships with those people, and support them to tell their stories as they want to, empowering them and keeping them safe.  This means staying flexible, in the content and the work of gathering it.  In the immigration system and the lives of people going through it, it’s wise to expect the unexpected, so plans can change at short notice.  This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.

What we’re looking for

1.  ‘Must haves’:  we believe that the right person for this key role must bring with them:

• Experience – you have wide communications experience that enables you to cover the whole range of work that we need (see above)
• Independence – you are pro-active, well organised and can get things done on your own, with more guidance on aims than methods
• Collaboration – you can work well with colleagues, professionals and people with lived experience, and deliver great projects together
• Communication – your speaking and writing communicates clearly and powerfully
• Story-telling – you know how to create compelling content that tells stories of change and empowerment
• Understanding – you appreciate the purpose and complexity of our work
• Commitment – your practice fits our values of empowerment, co-creation, curiosity and respect
• Flexibility – you can adapt to sudden changes and vary your working hours sometimes, eg to work at evenings or weekends

2.  ‘Also haves’: if you also bring any of the following, they will be important for us:

• Work experience in a communications role in a charity or arts company – especially if it was a role like this in a small organisation
• Practical skills in one or more of: graphic design, photography, audio/video production, digital advertising
• Experience of working sensitively with people who have been through difficult experiences to tell their stories
• Experience of overseeing creative freelancers
• Experience of implementing and developing communications strategy
• Experience of careful messaging in a politically sensitive context
• Experience of using reporting & analytics tools
• Culture and language skills relevant to people in immigration settings

Lived experience and professional experience

Professional experience and lived experience are both valuable for this role.  We want to bring people with personal experience of immigration detention, or the asylum process, or immigration enforcement into our team, so if you have this kind of experience then we would really love to hear from you. We need you to bring the ‘must have’ qualities listed above, but do not require a conventional professional CV full of paid communications and marketing roles.  What we do need is someone who can help us deliver.  That means understanding the people we work with, and knowing how to deliver organisational communications that meet their needs.

If you have lots of professional experience, together with strong understanding of our kind of work and the needs we address, but not the personal experience specified above, then we would also love to hear from you.  We want people with all kinds of backgrounds and experience to apply for this job.  We very much encourage applications from people from culturally diverse backgrounds, disabled or neurodivergent applicants, and people of different ages, gender, sexual orientations and socio-economic backgrounds.

What we can offer you

We’re a specialist organisation working in a fraught environment that changes constantly.  We’re developing better ways to support everyone working for Hear Me Out.  So we will look to provide the right kind of offer to our new Communications Manager, tailored to their needs.  For example:

• The work can bring stress and distress to all of us, so we have ‘clinical supervision’ sessions and are developing other ways to offer care and support
• We can arrange mentoring for you, to support you in delivering the role
• We can arrange training, for example if there are specific skills you need to learn
• Hear Me Out is a friendly and collaborative team where we look out for each other
• We’ll be open to your ideas about what kind of support will help you the most

Terms & conditions

• Contract:  Temporary (9-month) contract, subject to a 3-month probationary period
• Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
• Hours:  Part-time position, 2.5 days (18.75 hours) per week (0.5 FTE)
• Salary:  £40,000 per year pro rata (ie £20,000), gross
• Annual leave:  36 days paid holiday leave per year pro rata (ie 18 days), including statutory bank holidays
• Sick pay:  25 days per year pro rata (ie 12.5 days) on full pay, followed by 25 days pro rata (ie 12.5 days) on half pay, followed by Statutory Sick Pay only
• Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice

To apply, you must download the job pack, check out the full details, and follow the instructions on how to apply.

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges because of the following;

● The quality of teaching, learning and assessment of computer science and related subjects.

● Our fantastic progression outcomes for our learners

● The breadth and depth of our industry partnerships

● Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds

● Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

This role is crucial in ensuring the effective financial management of the college, providing insights to enhance operational efficiency and sustainability.

Role Responsibilities

● Support Head of Finance and Data in preparation of monthly management accounts,

variance analysis, and financial reports for executive leadership team and boards;

● Assist Head of Finance and Data in the preparation and monitoring of budgets, forecasts, and long-term financial plans

● Provide financial analysis and insight to support decision-making across the college

● Work closely with budget holders to ensure effective financial control and cost management

● Maintain and improve financial reporting systems and processes

● Support year-end financial reporting, audits, and compliance with funding requirements

● Assist in cash flow forecasting and financial risk assessment

● Ensure adherence to financial policies, regulations, and best practices.

Person Specification

Essential:

● Part-qualified or fully qualified accountant (e.g., ACCA, CIMA, CIPFA, ACA) or equivalent experience

● Strong experience in management accounting, budgeting, and financial analysis

● Excellent analytical and problem-solving skills

● Strong communication skills with the ability to present financial data clearly

● Ability to work collaboratively with different departments and stakeholders

● Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth

● Be consistent and accurate and have a keen eye for detail

● Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role

● Have excellent numerical skills and advanced knowledge of Excel

● Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation

● Be able to take the initiative and demonstrate a creative problem-solving approach

● Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well     with colleagues in person and remotely.

Desirable:

● Experience in Further Education or public sector.

● Knowledge of Education & Skills Funding Agency (ESFA) funding and reporting

requirements.

● Experience using finance systems: Xero, ApprovalMax

Other Requirements

● Passion for working with young people and adults to help improve their life chances

● A commitment to on-going personal development

● A willingness to work flexibly and where necessary outside of normal working hours

● Suitable to work with young people and vulnerable adults in accordance with government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present, and is currently at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position.

The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity;

● To provide and promote equality of opportunity in all areas of its work and activity

● To recognise and develop the diversity of skills and talent within its current and potential community

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have to the HR team, in the subject field please write “Management Accountant” followed by your name. Please also state whether you wish to be considered for a full-time or part-time role.

We’re looking for someone with proven experience in digital content leadership, team management, and strategic content decision-making using data insights. 

In this key role, you will commission, develop and manage our digital content delivery, overseeing a talented team of producers and videographers working closely with internal teams and external partners.

You will ensure that our content – ranging from films for social media, podcasts, online events, audio guides, website content and more – engages diverse audiences, supports commercial goals, and aligns with the Gallery’s mission. 

The ideal candidate will be an experienced content professional with a strong background in digital storytelling, team leadership, and experience of managing a broad content programme.

If you have a passion for the arts and digital innovation, we’d love to hear from you!

Project Manager 

Salary: £22,800p.a. pro-rata (£38,000p.a. FTE)                           

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract: Immediate start until the end of September 2025

Hours: 22.5 Hours per week (we are flexible with how this may work for you)

Location: Home based, within the town of Spalding, Lincolnshire.

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We are seeking an experienced and dynamic Project Manager with experience of community engagement and grassroots change to deliver our exciting new behaviour change programme in Spalding. Supported by a wider programme team, but responsible for this project on the ground, the Project Manager will marry our organisational expertise with a passion for environmental change. They will be responsible for setting up, implementing, and reporting on a set of behaviour change campaigns and interventions. 

The ideal candidate will be a natural networker, adept at building relationships within the local community, connecting people and creating opportunities, and have heaps of initiative and a passion for engaging people to work together to improve local spaces.

This is an exciting role within a fast-paced charity. You will have a proven track record in project management and managing a range of stakeholders with varying expectations. The ideal candidate will be experienced in evaluating projects and continually making improvements based on learnings.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description from our website. After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process you will need to answer 3 questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 12:00, Friday 11th April 2025.

For successful candidates, interviews will be held via Microsoft Teams on 24th April 2025.

If you require an in person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Tinnitus UK is the UK’s only charity dedicated to tinnitus.

We want to see a world without tinnitus and have just launched an ambitious new 10-year plan setting out what we are going to do about finding cures and preventing people from getting tinnitus, where it is avoidable.

Today though, there are nearly 8 million people in the UK with tinnitus, with well over 1 million of them in or near crisis point. Whilst the majority of people end up being able to live well with tinnitus, the journey can be long, arduous and isolating with periods of significant impact. Care and support for people with tinnitus needs to improve and that’s one of the most important drivers of our new plan.

We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help us deliver our new plan.

If you have experience of direct marketing and are looking for a busy, challenging, but rewarding role where you get to see the impact of your work on improving the lives of people with tinnitus, please get in touch.

This role is based in Sheffield and although we’re happy to discuss flexible/hybrid working, we would expect the majority of your time to be in the office with the team.

We will be actively recruiting so please apply as soon as you can. If you would like to find out more about the role, we would be happy to arrange an informal call.

Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Salary£55,475.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Location: London/Hybrid

Salary: £55,475.00 per annum

Weekly Hours: 35

Reference: YMC1091224

YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships

Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people

Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.

What you’ll do

As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.

You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.

Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.

With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.

Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.

Who We’re Looking For

We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.

This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.

You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.

And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.

If this sounds like you and you are ready to join us on our journey we would love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We’re seeking an Individual Giving Manager to join our Fundraising team. In this role you will lead on regular giving, appeals, major donors, legacies and the development of our lottery product.

Together with our Marketing and Communications team you’ll develop and implement a portfolio of inspiring campaigns and appeals that connect with our existing supporters, as well driving the acquisition of new supporters particularly through regular giving. You’ll also collaborate with colleagues to shape, refine, and execute our fundraising strategy.  

You will have a good understanding and knowledge of growing individual income streams, combined with a natural ability to collaborate across teams and enjoy creating new and exciting fundraising appeals and campaigns. Most importantly you must have a passion for fundraising and the ambition to grow income and increase donor recruitment and retention.

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Join Us in Creating a Legacy of Extraordinary Sporting Moments!

Sport Finance Manager
Location: London, Loughborough, or Manchester
Salary: £62,000
Hybrid Working: 1 day per week in the office in the closest office

Are you a qualified accountant with a passion for sport and a commitment to excellence? Do you thrive in a fast-paced environment where your financial expertise can make a real difference? If so, we want to hear from you!

At UK Sport, our mission is to create the greatest decade of extraordinary sporting moments—reaching, inspiring, and uniting the nation. Our values—Pride & Passion, Commitment to Excellence, Working Together, and Openness & Integrity—are at the heart of everything we do.

As our Sport Finance Manager, you will lead the Sport Finance team, overseeing the financial monitoring and assurance of grants to UK Sport’s World Class Programmes and Partners. Your expertise will ensure compliance, drive financial insights, and support investment decisions, ultimately contributing to the success of elite sport in the UK.

Key Responsibilities:

• Manage the team, systems and processes for the financial monitoring arrangements for grant recipients, ensuring compliance and optimal use of funding.
• Collaborate with key stakeholders, including National Governing Bodies (NGBs) and Performance Advisors, to ensure financial best practices are upheld.
• Manage the Sport Investment budget and ensure alignment of grant funding agreements with UK Sport’s internal records.
• Provide financial insight and analysis to support investment decisions and reviews.
• Oversee the end-to-end payment process, ensuring strong internal controls.
• Champion the responsible use of public funds, conducting enquiries and escalating issues where necessary.
• Lead and develop a team of two Sport Accountants, fostering professional growth and excellence.
• Respond to information requests from DCMS and auditors.

What We’re Looking For:
Essential:

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience in managing financial processes with impeccable attention to detail.
• Strong relationship management skills, building trust and credibility with stakeholders.
• Ability to challenge and hold others accountable to financial management standards.
• Forward-thinking mindset with a drive to improve systems and processes.
• Proficiency in Excel with a willingness to learn Power BI.

Desirable:

• Experience in Public Sector compliance, including Functional Standards and Managing Public Money.
• Experience in grants management.

This is more than just a finance role—it’s an opportunity to contribute to the success of the UK’s elite sporting landscape. If you’re ready to make a real impact and be part of a high-performing, passionate team, apply today!

Join us and be part of something extraordinary.

Are you experienced in Microsoft Dynamics 365 and looking for an opportunity to shape and deliver a vital CRM system?

We are looking for an experienced CRM Product Manager to drive the development and implementation of our new Microsoft Dynamics 365 CRM system at the Motor Neurone Disease (MND) Association. Working closely with teams across the organisation, you will ensure the system is effective, easy to use and enables our teams to give a great experience to everyone of our supporters.

Key Responsibilities:

This is a brand-new role where you will be responsible for leading the ongoing development and continuous improvement of the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Your role will involve:

• Collaborating with key stakeholders to Define and drive the CRM roadmap in alignment with the MND Association strategy and objectives.
• Managing the product backlog and prioritising development needs.
• Acting as a key link between business teams, technology teams, and external partners, ensuring clear documentation, communication and understanding of requirements and expectations.
• Leading the delivery of new CRM functionalities, product enhancements, customisations and integrations.
• Work with Technology teams to support skills development in managing and maintaining CRM Platforms and Power Platforms.
• Making in-house configuration updates to improve usability and workflows.
• Developing reports and dashboards to provide insight into CRM performance.
• Gathering user feedback and making improvements based on data-driven decisions.
• Ensuring compliance with data protection regulations and security standards.
• Managing relationships with external suppliers and service providers.
• Promoting continuous improvement in CRM-related processes.
• Communicating progress and system updates to stakeholders.

About You:

You will have strong expertise in Microsoft Dynamics 365 and experience working with cross-functional teams to implement and optimise CRM systems using product-based methodologies. You should also have:

• Extensive experience as a Product Owner or similar role, with a focus on Microsoft Dynamics 365.
• A proven track record of leading CRM development and integrations, including data migrations and APIs.
• Strong stakeholder management skills, with the ability to engage and influence teams at all levels.
• A deep understanding of CRM best practices, user experience design, and data management.
• Experience working in agile environments.
• Excellent problem-solving skills and attention to detail.
• The ability to lead discussions, bring teams together, and drive progress.
• It would be advantageous to have knowledge of the charity sector and experience supporting donor engagement and service delivery.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Location and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office or our partner's office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Extensive experience as a Product Owner or similar role, with a strong focus on Microsoft Dynamics 365 and related Power Platform technologies.

• Proven track record of delivering CRM continuous improvement and best practice, ideally within the not-for-profit sector.

• Deep understanding of CRM best practices, user experience design, and data management.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Ivy Rock Partners is delighted to be partnering with a dynamic, community-focused organisation to recruit a Finance Manager. This is an exciting opportunity for an experienced finance professional to lead and develop a high-performing finance team, ensuring strong financial management, compliance, and strategic decision-making.

About the Role

Reporting to the Head of Finance, the Finance Manager will be responsible for overseeing financial operations, managing a small team of 3, and driving continuous improvement across financial reporting, compliance, and commercial initiatives. This role plays a key part in shaping financial strategy and ensuring effective governance.

Key Responsibilities

• Lead and develop the finance team to ensure efficient service delivery across the organisation.
• Oversee month-end and year-end close processes, including reconciliations, journal postings, and variance analysis.
• Prepare timely and accurate financial reports for senior leadership, ensuring robust data to support decision-making.
• Ensure compliance with financial regulations and accounting standards, maintaining strong governance.
• Drive the budgeting and forecasting process, ensuring sound financial controls and resource allocation.
• Coordinate external audits and implement recommendations effectively. Manage cash flow and cost recovery processes to support business sustainability.
• Support system improvements, ensuring the organisation leverages technology for financial efficiency.
• Build strong relationships with internal and external stakeholders, communicating financial insights clearly.

About You

We are looking for a proactive and strategic finance leader with a strong background in financial management and team leadership.

Key attributes include:

• Qualified accountant (ACCA, CIMA, CIPFA, or equivalent).
• Proven experience managing financial operations in a complex organisation.
• Ability to translate financial data into meaningful insights for non-finance stakeholders.
• Strong knowledge of financial regulations, budgeting, and audit processes.
• Experience in housing, not-for-profit, or public sector finance is desirable but not essential
• . A proactive and problem-solving mindset, with a focus on continuous improvement.

Why Join?

This is a fantastic opportunity to be part of an organisation that makes a real difference to communities while offering a challenging and rewarding career path. You’ll be joining a supportive and collaborative environment where innovation is encouraged, and financial leadership plays a key role in driving success.

For more information, please contact Megan Hunter for a confidential conversation.

Role: Finance Manager
Hours: 37 hours per week
Contract: Permanent
Salary: £38,928 - £40,796 per annum
Closing date: 21 April 2025
Interview date: 28 April 2025

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are proud to offer a wide range of benefits, including:

· A warm and welcoming working environment,

· 35 days annual leave inclusive of bank holidays, increasing with length of service,

· Contributary pension scheme,

· Free car parking,

· Subsidised lunches,

· Cycle to Work Scheme,

· Shopping, leisure and holiday discounts,

· On demand GP,

· Westfield Health Cash Plan,

· Life Assurance,

· A range of Wellbeing initiatives.

The role
With responsibility for a small team of three, as Finance Manager, you will oversee the day-to-day operations of the finance function, ensuring the accurate and efficient management of financial transactions, reporting, and compliance.

We are looking for an excellent communicator, who is approachable and self-motivated and prides themselves on being a supportive team leader. You will have the ability to manage multiple priorities, meet deadlines and work under pressure in a calm and collected manner.

The successful candidate will:

· Be CIMA/ACCA (or equivalent) qualified

· Have experience of working in a multi-disciplinary finance environment

· Have excellent attention to detail and accuracy

· Have experience in managing and mentoring a small finance team

· Be experienced in using Sage 50 or similar accounting software.

The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £38,928 - £40,796 per annum.

How to apply
Applicants should submit an up-to-date CV with a supporting statement setting out how you meet the criteria for the role to HR Department.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Successful appointments will be subject to Standard Disclosure and Barring Services Check (DBS) check.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

Resource Planning Manager (6-Month FTC, Up to £50k, Hybrid)

Are you a strategic Resource Planning Manager adept at optimising staff allocation, managing project budgets, and ensuring seamless project delivery? We're seeking an organised and analytical professional to join our dynamic organisation on a 6-month fixed-term contract.

The Role

As a Resource Planning Manager, you'll be responsible for scheduling and managing staff resources to ensure efficient project delivery across both external and internal initiatives. You'll collaborate closely with project and programme leads, ensuring that teams are effectively resourced without being overloaded. Key responsibilities include:

• Developing and implementing resource management strategies aligned with project requirements.

• Monitoring and updating project budgets to ensure financial accuracy.

• Ensuring precise completion of timesheets and resource allocation records.

• Producing reports and insights to inform strategic decision-making.

• Identifying and mitigating resource-related risks to maintain project continuity.

About You

You'll bring:

• Proven experience in resource planning, scheduling, or traffic management within a complex, multidisciplinary environment.

• Strong analytical skills with the ability to generate and interpret reports and insights.

• Excellent stakeholder engagement skills, capable of working across all levels of an organisation.

• Advanced proficiency in Excel (pivot tables, VLOOKUP, IF statements).

• Experience using professional services automation or resourcing software (e.g., Business Central, Progressus).

The Offer

• Salary: Up to £50,000 (pro rata)

• Location: