Information Records Manager Jobs

In this role you will become our lead on two vital areas of work, to ensure exceptional employability and careers support for some of the most marginalised young people with barriers to employment.

You will:

• Lead our Alternative Provision programme - ‘Inspire to Work’, in partnership with Woodbridge Park Education Service (Hounslow Pupil Referral Unit), providing Year 11 students with meaningful employer engagement, workplace experiences, one-day-a-week supported internships and transition support.
• Develop and deliver our SEND services, resources, delivery and tools to ensure very high standards and impactful delivering for young people. You can read more about our SEND services here.

This position will play a fundamental role in Spark!’s growth and future success, enabling us to expand our reach and deepen our impact for young people who will most benefit from our support.

To succeed in this role you will have the passion, skills and experience required to work directly with neurodiverse young people and those within Alternative Provisions. You will thrive in a fast-paced working environment, able to work independently and as part of a supportive integrated team. You will have a lot of energy, alongside a motivation to have a significant impact on the lives of young people.

Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.

The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.

This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.

We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.

OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.

Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.

For an appplication pack please click on the apply button to go to our vacancy page

Closing date for applications:  12 noon on Wednesday 31st July 2024

Interviews will be held week commencing: Monday, 5th August 2024

Role Title:  Retention Manager

Salary: up to  £47,822 P/A

Location: London

Tenure:  Permanent 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.  

Are you a keen advocate of women and girls’ rights in emergencies?

Are you a strategic thinker passionate about making a difference? 

Then we'd love to hear from you!

ActionAid UK is looking for a dynamic and dedicated Retention Manager to join our Public Fundraising team. 

This role offers the chance to work on impactful campaigns and contribute to our mission of social justice and equality. As Retention Manager, you will collaborate with the Head of Supporter Retention to plan and execute retention strategies, focusing on maximising supporter value through trading activities and virtual giving. You’ll manage all aspects of direct marketing campaigns, ensuring they are on brand, on time, and within budget. 

Within this role you'll have the opportunity to analyse supporter and behavioural data; spotting trends, reporting and analysing fundraising data will be really important in helping you understand our audiences and supporters. You will do this by working with a diverse stakeholders including Retention, Acquisition, members of supporting teams, AA-federation members, suppliers, and agencies. 

Reporting to the Head of Supporter Retention, you will plan and deliver integrated appeals including virtual giving trading products, retention campaigns, and developing engaging supporter journeys (including nursery/first 12-months supporter life-cycle).

Leading by example, you’ll support team members’ development and work with Data, Analysis, and Insight teams to create high-quality supporter journeys. Additionally, you’ll provide support for budget processes and present innovative business proposals. You will deputize for the Head of Supporter Retention, engage with various departments to achieve organisational objectives, and promote a positive and innovative working environment. As a line manager, you’ll coach team members, conduct regular 1:1s, set objectives, and manage performance issues proactively. 

We’re looking for someone with a strong affinity for ActionAid’s vision, proven experience in donor journeys and direct marketing, and excellent interpersonal skills. Desirable skills include experience in the not-for-profit sector, knowledge of digital channels, and familiarity with Microsoft Dynamics CRM. 

Join us for impactful work, professional growth, and an inclusive environment committed to feminist behaviours and anti-racist storytelling. If you are ready to take on a challenging and rewarding role that makes a real difference, apply now to join ActionAid UK as our next Retention Manager! 

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.  

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.  

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

Ealing and Hounslow Community Voluntary Service (EHCVS) is a registered local charity with over 40 years of experience supporting voluntary and community sector (VCS) groups in Ealing and, since 2012, in Hounslow. Our mission is to enhance the quality of life for less advantaged individuals by empowering local charities and volunteer organisations.

In this rapidly changing world where our sector continues to face many challenges and take on new opportunities, it is highly appropriate that Ealing CVS undertake reviewing and planning for the next three years. Consulting with our stakeholders has been a refreshing process. It has allowed us to study how well we delivered our core themes developing, connecting, representing, and innovating with the third sector in Ealing and Hounslow - and to establish new and more relevant work themes for future delivery.

Ealing and Hounslow CVS is a second-tier organisation that works with local charities and voluntary organisations in Ealing and Hounslow. Its overall aim is to provide a professional and effective service to local voluntary organisations through assistance, forming consortia, and bidding for major tranches of funding aimed at improving the lives of the local communities.

Role Overview:​​

• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

​

Key Responsibilities:​​

• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

For more information see our recruitment pack 

​

Home-based within the North East

About us

Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning. We're looking for a permanent Face-to-Face (F2F) Fundraising Manager in the North and East region to join our award-winning team! This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team.

Some of the benefits

• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan
• A vehicle will be made available to you to perform your role
• Flexible working

Your role

 This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area (two main hubs are in Newcastle and Scarborough) and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.

As a Face-to-Face Fundraising Manager, you will be tasked with focus on the following areas:

• Recruit, train and performance manage a team of motivated Face to Face Fundraisers
• Manage and develop a portfolio of fundraising locations in Northumberland, Tyne and Wear, Cleveland and Yorkshire areas
• Measure performance against Key Performance Indicators (KPIs) i.e. targets and budget
• Create and execute detailed delivery plans, mitigating for risks and opportunities
• Maintain and develop internal and external stakeholder relationships

About you

Working at the frontline of our fundraising activities, you’ll have excellent communication skills, people management capabilities, proven track record of working to targets and a passion to manage a team who engage with the beach-going public and event visitors to get their commitment for regular support for the cause.

You’ll be an effective team player with a pragmatic and solution-focused approach to problem solving and a calm approach to a busy workload. You’ll be positive, confident, determined, resilient, with very strong communication skills and naturally outgoing.

You’ll be a self-starter who can lead an energetic and innovative team to success. Able to adhere to codes of conduct, policies and be Fundraising Regulator compliant in all that you do and deliver. You’ll be flexible and prepared to work out of office hours with considerable travel throughout the year, peaking through the summer months. Substantial annual leave during the summer would not be practical for this role.

To be considered as the Face-to-Face Manager (North East), you will need:

• Ideally, proven experience and success in face-to-face fundraising. This will either have been gained working for a charity or a fundraising agency or regional sales experience
• Excellent people management skills and evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Excellent communication skills and teamworking ethos
• Self-motivation and ability to create and prioritise own workload
• This post requires a valid driving licence
• This post is subject to clearance of a finance check - satisfactory to the RNLI

Other organisations may call this role Engagement Manager, Fundraising Manager, Face to Face Manager, Regional Sales Manager.

So, as a Face-to-Face Fundraising Manager you will have the ability to lead a team to achieve targets and want to see how this role supports our organisation’s aim to reduce drowning, this could be the role for you.

Closing date: 28 July 2024. 

Interview date: w/c 5 August 2024 (via Teams).

The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Independent Living Scheme Manager

Oxford (covering two sites)

£28,254.56 plus £2,000 car allowance

Permanent

Full Time (37 Hours)

We are currently seeking a Scheme Manager to Manage two of our schemes based in Oxfordshire. The scheme consists of 40 and 20 properties and the role would be working alongside the onsite care team, who provide 24/7 care. In this key role you will deliver intensive housing management support to residents living within the scheme and liaise with the care team and external agencies to ensure that holistic support to residents is delivered to meet their needs.

This role is for 37 hours per week, and we can offer flexible working over Monday – Friday.

What you will be doing:

• Manage an Independent Living Scheme, by carrying out all intensive housing management tasks, such as income management, dealing with tenancy related issues and communicating with residents and third parties.
• Maintain thorough records of all contact with residents and support providers/professionals, using relevant systems as appropriate.
• Carry out suitability assessments, tenancy sign ups and empty homes management.
• Ensure the scheme is well managed, safe, and clean by overseeing any communal repairs, cleaning or maintenance and liaising with appropriate departments as necessary, escalating any unresolved concerns.
• Liaise with care teams and external agencies to ensure that a holistic package of support is offered to residents.

We’d love to meet someone with:

• Experience of working in a housing related role.
• Knowledge or understanding of tenancy management issues.
• Experience of managing safeguarding and anti-social behaviour cases.
• Experience of working with clients with complex needs.
• Good verbal and written communication skills and record keeping.
• Confidence to work independently and manage own workload.
• IT literate and confident in using WORD, EXCEL, OUTLOOK, TEAMS
• Experience in support planning with the ability to assess needs and risk effectively.
• A sensitive and supportive approach to the needs of customers.

Amongst what we offer you is:

• A competitive salary of £28,254.56
• 28 days holiday PLUS Bank Holidays
• A generous contributory pension scheme
• Private health care
• Free life assurance
• Access to an extensive suite of wellbeing services and tools including a digital gym.
• Opportunities for learning and development
• Retail discount scheme

Closing date: 9th August 2024 

Please note the successful candidate will need to complete an enhanced DBS application.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Office Manager

Hours: 25 hours per week, working Monday to Friday.

Salary: £18,244 - £20,946 per annum based on 25 hours, with a full-time equivalent of £27,000 - £31,000 per annum (based on 37 hours).

Place of work: Working from CASBA Offices in Selly Oak. With the agreement of your line manager, you may work from home and other suitable places, on occasion.

About the Organisation

Our client is an advocacy charity in the south Birmingham area. They make sure the voices of people with disabilities are heard and their rights are recognised. They empower people with disabilities to speak up for themselves or advocate on their behalf when needed. Their team are passionate about the difference we make and are now looking for a highly organised and detail-oriented Office Manager to join their team.

What they are looking for

They are looking for an enthusiastic, confident, and highly organised Office Manager to play a vital role in our day-to-day office operations.  You will need to have exceptional organisation skills and the ability to put processes in place that are streamlined and structured.  You will take ownership of our CRM ensuring it is set up correctly and working efficiently. You will prepare agendas, attend and accurately record the minutes of any meetings. Using your organisational and planning skills you will arrange staff and trustee away days, development days and strategy days ensuring they run smoothly. You will provide support to the HR function leading on administrative tasks relating to the recruitment and induction of new staff, mandatory training, Right to Work / DBS checks, as well as supporting their health and safety and lone working procedures. You will also provide line management support to an Administration Assistant ensuring they are motivated and perform to the best of their ability. To undertake this role effectively you must have experience in a senior administration or PA type role, be able to use a wide range of modern IT systems and packages to an intermediate / advanced level. You’ll need to be able to learn new systems quickly, have a high degree of accuracy and organisational skills, and enjoy supporting others.

About the person

You will have:

• Previous experience in a senior administrative/office manager role, preferably in a fundraising or non-profit environment

• Previous experience of line management

• Experience of HR and Health and Safety is highly desirable

• Strong organisational and time-management skills

• Excellent written and verbal communication skills, with the ability to adapt your communication depending on the needs of the person

• Excellent numerical skills, with a high level of attention to detail and a commitment to accuracy

• Ability to work independently and collaboratively

• Passion for the mission and their vision

Why them

This is an exciting time to be joining them, they have an ambitious five-year plan, they moved to fully accessible offices and rebranded last year and have many exciting projects and partnerships on the horizon.

Citizens are at the heart of their work and they are making an amazing impact in their local community. Join them to be part of it. What they offer They offer a generous holiday allowance (up to 30 days plus Bank Holidays), entitlement increases with service. Pension contributions.

Equal Opportunities

They are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities. They are dedicated to creating a workforce that is a true reflection of the communities they serve. If you are disabled, have the skills, and or the experience to do the job, then they would love to meet you for an interview.

To Apply

Please click apply now to complete the short application form and to submit your CV.

You may also have experience in the following: Office Manager, Administration Manager, EA, Executive Assistant, PA, Personal Assistant, Office Team Leader, Office Supervisor, Administrator, Admin Assistant, Office Administrator, Office Assistant, etc.

REF-215 434

Corporate and Community Fundraising Manager

Number of Hours: Full-time (37.5 hours per week), Monday to Friday with occasional evening and weekend working
Accountability of post: The post holder will be line managed by and accountable to the Development Manager
Location of post: Remote, with travel as required
Other terms: 33 days annual leave including public holidays

Do you have a strong track record of fundraising within the charity sector? We are looking for someone who can manage corporate and community fundraisers, develop events, both locally and nationally; as well as being able to write, and submit successful funding applications to trusts and other funding sources.

As our ‘Corporate and Community Fundraising Manager’ you will develop, deliver, and manage a range of corporate and community fundraising initiatives that will help the Throat Cancer Foundation (TCF) promote and deliver its services.

About Us

Founded in 2012 we are a UK charity that provide support, advice and information to patients and their loved ones who are affected by cancers of the head, mouth, neck, chest, and those throat cancers caused by the Human Papillomavirus (HPV). We also campaign for universal HPV vaccination to prevent any future devastating throat cancer cases. Raising awareness of HPV and how it causes throat cancers has been and continues to be a large part of our work.

About the role

The successful applicant will work closely with the CEO, the management team, and Trustees to implement, develop and deliver a fundraising strategy that meets the charity’s challenging income targets. This post will play a vital role in helping us to deliver our range of throat cancer support programmes to patients, families, as well as to medical professionals and the scientific research sectors. This is a unique and challenging role, which will see the successful applicant working on a variety of projects at any one time, whilst working under pressure to deliver results. It is therefore important that anyone in that role has great communication skills as well as experience of managing fundraising events on a nationwide scale.

MAIN TASKS & RESPONSIBILITIES:

• Fundraising duties as required.
• Be the customer service face for all fundraisers and fundraising activities.
• Play a key role in the development and implementation of TCF’s community fundraising activities and third-party events.
• Work with the Business Development Manager and CEO to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our work
• Create, manage, and deliver robust project plans for allocated events delivering on set income targets.
• Review and adapt current events in the portfolio to maximise supporter engagement, retention and income growth.
• Booking and liaising with all suppliers involved with events and building and maintaining strong relationships with them.
• Working across the charity and externally, to significantly grow both volunteer numbers and activity.
• Develop the way we speak about volunteering, our brand, and associated materials, in order to attract more volunteers with the skills we need.

This description does not attempt to describe all the activities of the post but illustrates the role with examples. It is therefore subject to alteration and development and will be reviewed with your line manager as required.

About You

You have demonstratable experience as a corporate and community fundraiser with excellent knowledge of the charity sector. You are friendly, highly organised, and skilled in multitasking and balancing priorities. You’re able to write professionally and compellingly for various funders. You have a passion and empathy for people and their power of community to connect and support others.

Essential Skills

• Proven track record in corporate and community fundraising.
• Excellent communications skills, both written and oral.
• Fundraising support experience.
• Understanding of fundraising within the charity sector.
• Ability to co-ordinate priorities and work accurately and to tight deadlines.
• Highly developed interpersonal skills, with the ability to deal comfortably with key individuals at all levels.
• Familiarity with CRM systems.

Desirable Skills

• Knowledge or membership of professional fundraising membership organisations.
• Experience of budget setting and management.

We are thrilled to announce our partnership with The Tab Church in their quest to find an exceptional new Finance Manager.

Nestled near the vibrant heart of Lewisham in South East London, The Tab Church has undergone a stunning transformation under its visionary senior leadership. Fondly referred to as 'The Tab,' it has blossomed into a dynamic, multi-generational, and multicultural community.

Today, The Tab Church shines as a beacon of hope in the 21st century, delivering a powerful message of real hope and practical help through its authentic faith in God. This extraordinary growth has earned The Tab recognition as one of the fastest-growing churches in South London, boasting an active membership of over 2,500 and a robust online presence. Each week, their services are filled with passionate praise, worship, and insightful biblical teachings.

The Tab Church is now on the lookout for a qualified, organised, and skilled Finance Manager. In this exciting role, you will collaborate closely with their senior leadership and The Tab's accountant, playing a pivotal role in propelling and supporting their groundbreaking vision for the next chapter of The Tab’s journey. As the Finance Manager, you will oversee, record, and report the daily financial activities for The Tab and its subsidiaries. We are seeking someone enthusiastic about joining us in their mission of Kingdom expansion.

The successful candidate must be able to:

• Have an accounting qualification such as an AAT
• Show strong attention to detail and precision in reconciling accounts and report generation, ensuring all financial records are accurate and up-to-date
• Demonstrate excellent relationship-building, communication and teamwork skills
• Have a thorough understanding of financial controls with experience using finance-related packages

This is a fantastic opportunity to join the passionate and fun team at The Tab Church. Here, you can openly live out your faith, pray, and worship with your colleagues in a supportive workplace.

Please Note: Open to applicants who are members of other churches. Joining The Tab Church congregations is not required.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with The Tab Churches statement of faith.

Location: Hybrid, 3-4 days on-site at The Tab HQ, Lewisham

Closing date for applications:  28 July 2024

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

A note from Charisma
Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

The Organisation

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness, and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and collaborating with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

Today twenty-seven million refugees and eighty-four million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

Context and Purpose of the Job

The Refugee Council’s services strategy is aimed at delivering high impact, sustainable services that are centred on the needs of people seeking asylum and refugees in the UK, and improving the system of support that they rely on for their safety and future lives in local communities.

We seek to significantly improve early access to information, advice and support for people seeking asylum and refugees in crisis and those seeking to integrate into the UK.

Location: London, East of England, Yorkshire and Humberside, and Remote.

In December 2023, with consultancy support, we designed an exciting youth service strategy with a delivery model centred around children’s needs and with the vision for change on how separated children and young people are treated in their asylum journey by creating holistic casework, high-quality joined up relationships across the organisation, collaboration with local partners and supporters through learning and sharing best practice to transform their experience and bring systemic change.

Main duties and responsibilities

 Casework management -

• Oversee the casework service delivery by managing a potential high number of referrals colleagues in the regions and professionals effectively, by deciding eligibility for services, and providing timely, helpful, and legally accurate responses at all times.
• Line manages all casework advisers by supporting and enabling them to provide high quality information and advice support, and signposting to external specialist agencies in a sensitive, confidential, and professional manner.

Service development and delivery -

• Maintain high quality, current client records in accordance with organisational policies, funder requirements, and relevant legislation, and support advisers and volunteers to manage their data within the client database.
• Develop and maintain excellent professional relationships with a range of practitioners including local authority social workers, managers, legal representatives, health and education professionals and voluntary sector agencies, referring children who are age disputed to other agencies where it is in the best interests of the child.

For more information and to apply, please visit our website via the ‘Apply’ button.

Closing date: Tuesday 30th August 2024.

Interviews: 10th August 2024.

Deputy Charity Shop Manager  

Richmond, North Yorkshire 

Part time (4 days, 30 hours), with flexibility for sickness and holiday cover 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer, healthier lives. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us taking action today to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. 

The Role 

Reporting to the Shop Manager, as our Deputy Shop Manager you will lead a team of volunteers to raise funds invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also Provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.

Specifically, you will: 

• Play an active part in running our shop in Richmond, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To ideally be educated to GCSE or equivalent.

• To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills with the ability to motivate self and others. 

• To be resilient and adaptable to change. 

• Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 5 August 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Are you a creative and dynamic professional with a talent for fundraising and event planning? UK Muslim Film is looking for an enthusiastic and strategic Fundraising and Events Manager to lead impactful initiatives and organise events for industry and beyond. If you’re ready to inspire and make a difference, we want you on our team!

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full-time permanent basis.

As a Store Manager you will manage the day to day running of our Bourne Community Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 2, Elsea Park, Raymond Mays Way, Bourne, Lincolnshire, PE10 0QT

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work 5 days out of 7 (total of 35 hours per week) on a rota basis which will include weekend and bank holiday working.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Ideal Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Role: Procurement and Contract Manager, Fundraising, Remembrance and Marketing

Location: London, Haig House, with hybrid working

Contract Type: Permanent, Full Time

Hours: 35 hours per week, Monday to Friday

Salary: £43,572 to £47,652 per annum, inclusive of Market and London Supplements

Would you like a key role within the busy Procurement team of a leading UK Charity?

We are looking for a Procurement and Contract Manager to join the RBL team and oversee activity within our Fundraising, Remembrance and Marketing Directorate.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Senior Procurement Manager, this role will see you jointly own the strategy and delivery of the procurement of goods and services for RBL across our Fundraising, Remembrance and Marketing area. This will involve implementing procurement and contract best practice to deliver technical and commercial requirements.

Supporting the Procurement Team, you will be working on implementing activities to ensure RBL procurement is a best in sector function.

Key responsibilities will include:

· Identification and management of procurement projects that deliver maximum value and mitigate risk

· Partner with business stakeholders to become a trusted and valued business partner

· Establish client requirements, lead the investigation, development and implementation of strategic category plans, benchmarking and cost analysis techniques

· Assisting with the growth and development of the Procurement function to include developing and use of tools and templates, reporting and delivering training to business stakeholders

· Provide support on the development of and where appropriate directly manage key supplier relationships to improve delivery performance

Procurement in the UK’s largest armed forces charity offers a fulfilling blend of meaningful impact, professional growth, collaborative work and stimulating challenges. You'll contribute to a valuable cause, collaborate with passionate individuals, and gain specialised expertise while navigating complex procurement challenges.

You will have experience in managing end to end procurement projects and developing procurement strategy and category plans. You will be able to demonstrate experience of undertaking market testing, data analysis and benchmarking and will be confident in engaging and influencing key internal stakeholders.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues and partners but with an expectation of two days/week connecting directly face-to-face with colleagues at the hub.

RBL employs c 2,000 people across the country campaigning on behalf of the Armed Forces community, delivering support services to them, leading Remembrance on behalf of the nation, raising funds to support our work and developing and running the organisation and our network of membership branches. RBL is modernising, and we are ambitious to deliver more for the communities we support. It’s therefore an exciting time to be part of both changing the lives of our customers and changing the organisation and its future capacity and capability.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Monday 29th July 2024

We will be reviewing applications as they are received and may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact our Resourcing team directly.