Information Records Manager Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for Justice exists to bring freedom from human trafficking and modern slavery by identifying victims, supporting survivors and preventing exploitation. If you’re looking to make a difference, this is the place for the you.
Hope for Justice is a charity working to bring freedom from human trafficking and modern slavery with an effective and proven multi-disciplinary model. Our wholly owned social enterprise, Slave-Free Alliance, provides services to global companies and public bodies seeking to protect their operations and supply chains against the risks of modern slavery and labour exploitation.
Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.
Position
Hope for Justice has an exciting opportunity for an experienced and dynamic Finance Manager to join our global Finance team. In this role, the Finance Manager will provide support on the reporting of all entities within the Hope for Justice group (including African entities) for management & statutory accounts and will provide oversight and control of grants globally from bids through to monitoring spend and financial reporting both internally and to donors. The Finance Manager reports into our Director of International Finance and works closely with other key stakeholders and requires excellent relationship and collaboration skills, and the ability to work with senior leadership.
Main Duties:
- Maintain the Consolidated Accounts (in Microsoft Dynamics Business Centre) of all entities within Hope for Justice group, (including Retrak entities) and work with the local country teams to ensure timely and accurate monthly reporting.
- Work with Director of Finance to further embed and enhance the new ledger systems within MDBC. In addition to helping reshape the finance processes and procedures.
- Maintain the granular level data on each grant, monitoring spend against restricted funds and communicating available spends/completion of spends.
- Support the income generating teams with Donor Financial Reports, ensuring data is provided in adequate time and in the required format, as per each bid requirement.
- Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.
This is a unique opportunity to join a growing, global non-profit organisation with a well-respected reputation for changing lives and fighting for freedom from human trafficking and modern slavery.
For full details of this role please download the attached role profile.
Requirements
- CCAB qualified or equivalent or qualified by experience
- Proven track record of financial grant management and reporting, preferably in a global organisation
- Experience in producing grant budgets that reflect donor requirements
- Experience of using MDBC as a system
Other information
Benefits of working at Hope for Justice:
Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff.
Hope for Justice is a Living Wage employer, accredited by the Living Wage Foundation.
As part of Hope for Justice, you will benefit from an excellent package including:
· 28 days annual leave plus bank holidays, increasing with service (pro rata for part time hours)
· 1 day Marriage Leave
· Enhanced employer pension contributions
· Company sick pay
· Enhanced maternity and paternity pay
· Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
· Free, confidential Employee Assistance Programme for staff and their family
· Professional development opportunities
· Professional memberships paid
· Flexible and hybrid working
Role Details
Job type: Full Time (37.5 hours per week)
Annual Salary: Up to £38,000 , dependent on experience
Closing date: 2nd August 2024
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
Location: Flexible (UK-based, Hybrid / Remote role - Occasional travel to the Manchester head office will be required)
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants and only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NGSN Communications and Partnerships Manager role is crucial to the successful coordination and delivery of the communications for GambleAware and the National Gambling Support Network (NGSN). The role will sit within the GambleAware communications team and will work in collaboration with the System’s Commissioning team, focused on building relationships with the National Gambling Support Network providers and act as an interface between the providers and GambleAware Communications team.
The Partnerships Manager will:
- be the main point of contact for the NGSN providers on the day-to-day development and delivery of communications
- be responsible for understanding the communications needs across the NGSN, working alongside the wider Communications team to address these needs, developing and delivering against a communications plan
- encourage the uptake of communications assets and materials across the wider partnership network.
- be responsible for upskilling providers in partnership activity and take a collaborative approach to working with those across the Network.
We're looking for an experienced and skilled individual who has a track record of delivering in partnership with a range of stakeholders. Who is confident in delivering communications across multiple channels in different styles and to a range of audiences. Someone who knows, from experience what it's like managing in-kind partnerships and who can show that they can build, manage and facilitate new relationships.
GambleAware offers a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
Please note this is a fixed term role. You must have the righ to work in the UK at least until 31 March 2026 to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced fundraiser with a passion for making a difference? The Foxton Centre has an exciting opportunity to lead income generation for a life-changing charity. Join an amazing team and help us grow the work of our youth and community centre in the heart of Preston.
*Role available as a full-time, contracted position or on a consultancy basis.
At The Foxton Centre, we believe in community, collaboration, and compassion. We are looking for dedicated individuals who share our vision of supporting those underrepresented in society.
As our Fundraising Manager, you will play a key role in securing funds to support our long-term work. You will develop and implement strategies to secure financial support and collaborate with the management team to align efforts with the Centre’s goals.
With our new youth and community centre opening in Spring 2025, your work will support young people, street sleepers and vulnerable women. We seek an experienced fundraiser with a track record of generating revenue from trusts, grant-making bodies and companies. You should be personable, adept at building relationships and able to network effectively. A creative and strategic thinker, you will bring an innovative approach to communications and fundraising. Above all, you care about the wellbeing and empowerment of young people and our community.
If you are excited about pioneering our long-term income generation strategy and making a meaningful impact, we’d love to receive your application. Join us in building the future of our life-changing work and make a real difference in our community.
Key Responsibilities
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Research and compile funding applications; develop compelling cases for support.
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Build and maintain relationships with key funding bodies; stay updated with the funding climate.
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Identify and strategise potential corporate partnerships; develop campaigns to increase donations.
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Maintain and nurture donor and partner relationships; manage the CRM system ensuring GDPR compliance.
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Lead and execute the fundraising strategy; set and achieve grant and fundraising targets.
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Collaborate with the Finance Team to monitor funding gaps.
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Contribute to management, board, and sub-board meetings.
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Develop and implement communication strategies for partnerships.
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Attend relevant conferences, networking events, and workshops.
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Advocate for the organisation’s work; undertake required training.
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Support organisational operations; attend internal and external meetings.
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Represent the organisation at external events; perform additional duties as required.
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Uphold and embody The Foxton Centre’s values in all aspects of work.
Required Experience and Qualifications
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Comprehensive understanding of the funding bid process from research to compliance.
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Proven experience generating revenue from diverse sources and achieving fundraising targets.
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Demonstrated success securing grants ranging from £5,000 to £500,000.
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Knowledge and experience in the charity and non-profit sector.
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Understanding and compliance with fundraising regulations.
Are you a self-motivated professional with a proven track record of building lasting relationships and achieving ambitious yet realistic targets? If so, we invite you to join the team at Afghanaid as our new Philanthropy Manager. In this pivotal role, you will be instrumental in expanding our high-value unrestricted fundraising capacity, spearheading the recruitment and retention of Trusts and Foundations, Major Donors, high-value Regular Givers, and Corporate Donors.
We seek an experienced fundraising professional who is passionate about community-led development in challenging contexts, and eager to partner with Afghan communities to build brighter futures. This position offers a unique opportunity for career advancement, providing the ideal candidate with the chance to take ownership of the strategic growth of our high-value income streams. If you have the ambition and determination to drive our fundraising efforts forward, we would love to hear from you.
Specifically, the postholder will be responsible for the following:
Strategy, planning and reporting
- Produce annual fundraising plans and budgets for major donors, trust, corporate and regular givers to engage supporters and develop relationships;
- Work with the Head of Communications & Giving to develop and deliver long-term high value fundraising strategies;
- Manage budgets for fundraising activities and events;
- Report against monthly, quarterly and annual targets, identifying variances and strategies to address where needed;
- Lead on the set up of systems and processes to support effective and efficient fundraising and relationship management;
- Keep up to date with fundraising best practice, policy and relevant legislation and ensure these are reflected in Afghanaid’s approaches;
- Produce pipelines, reports and analysis of major donor, trust, corporate and regular giver fundraising.
Trust, Major Donor, Corporate and Regular Giver Fundraising
- Identify and secure new trust and corporate funding relationships through database analysis, desk research, networking, formal presentations, and producing concept notes or proposals;
- Retain and maximise relationships with existing trust and corporate portfolio through designing and delivering bespoke annual engagement strategies, including exclusive and personalised reports, briefings, calls and proposals;
- Promote cross-department collaboration on trust and corporate fundraising to maximise both unrestricted and restricted fundraising, leading meetings, identifying synergies, and integrating pipelines and prospecting mechanisms;
- Identify and secure new major donors and regular givers, conceptualising and running acquisition campaigns alongside the HC&G;
- Identify potential major donors and high value regular givers within Afghanaid’s donor portfolio and implement plans to develop these relationships;
- Manage and maximise relationships with existing major donors and high value regular givers through designing and delivering annual engagement strategies, including reports, calls and proposals;
- Collaborate with colleagues to produce content for engaging monthly email newsletters for high value portfolio;
- Design and manage an annual campaign to upgrade existing regular givers;
- Secure match funding from key trust, corporate and major donors to maximise the success of events and appeals;
- Mobilise Board of Trustees and Directors to support with stewardship of high value donor relationships;
- Organise the annual high value donor dinner, compiling the invitee list, managing RSVPs and organising other logistics;
- Coordinate and attend other events and external fora, representing Afghanaid, networking and pursuing opportunities;
- Manage external platforms related to high value giving including Benevity, Global Giving and Myriad US, updating where appropriate in alignment with campaigns and appeals and actively identifying ways to maximise their use and join new platforms where appropriate;
- Work with colleagues to identify and pursue opportunities for gifts-in-kind or alternative high-value partnerships.
Data and administration
- Ensure all phone calls, meetings, emails and other engagement with trusts, corporates, major donors and high value regular givers are logged on Salesforce, ensuring records are clean;
- Work with the Database and Insights Analyst to conceptualise and implement key CRM processes that promote efficiency, accuracy and maximise the use of automations;
- Work with the Database and Insights Analyst and other C&G colleagues to ensure all donations from these donation streams are recorded and reconciled accurately on the database;
- Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed;
- Liaise with colleagues to ensure funding contract requirements are adhered to;
- Monitor the Supporter Care email address to ensure all donors are receiving the best possible experience;
- Undertake any other duties as and when required by the line manager and/or overview manager.
About Afghanaid
Afghanaid is a community-led humanitarian and development organisation operating in Afghanistan. For more than forty years we have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies.
Our community-led approach ensures Afghans shape their own development, making them active participants in determining the future of their country. With our years of experience, our 97% Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.
Downlooad our attachment to read the full job description and person specification.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.
To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose and Overview
The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.
The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.
Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.
Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.
The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.
Duties and Responsibilities
DEVELOPMENT AND SUPPORT
· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.
· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.
· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.
· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.
COMMUNITY ENGAGMENT AND COLLABORATION
· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.
· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.
· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.
· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.
COMMUNICATION AND PROMOTION
· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.
· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.
MEETINGS AND REPORTING
· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.
· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.
· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.
PROJECT MANAGEMENT AND ADMINISTRATION
· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.
· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.
· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.
· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.
· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.
DEVELOPMENT AND DELIVERY
· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.
PERSON SPECIFICATION
IAG Programme Manager, Black Thrive - Lambeth
Experience and Ability
E = Essential, D = Desirable
1. Proven experience in community engagement and capacity building (E)
2. Experience working with diverse community groups and stakeholders
3. Experience in planning, implementation, and evaluation of projects (E)
4. Ability to manage multiple tasks and projects simultaneously (E)
5. Experience leading community engagement initiatives and supporting third-sector organisations (E)
6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)
7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)
8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)
9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)
Skills and Knowledge
10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)
11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)
12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)
13. Experience of working with service-users within a mental health or social care setting.
14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.
15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)
16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)
17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)
18. Additional qualifications or training in leadership, project management, or a related field (D)
19. Competency in additional languages spoken within the local community may be beneficial (D)
20. Flexibility to respond to the needs of the project (E)
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 3 x Advance Prison Advocates
Salary: £22,000 - £27,000 (pro rata)
Location: HMP Peterborough
Hours: x 2 - 35 hours per week AND x 1 10.5 hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 4th August 2024 @23:59
· Interviews are taking place on: Thursday 15th August 2024
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Educational Research Association (BERA) is seeking a Publications Manager to oversee its publishing programme during a period of maternity leave. You will oversee our four academic journals, Research Intelligence magazine, the BERA Blog, book series, research reports and more. The role involves collaboration with BERA staff, committees, editorial teams, members and external partners to support our strategic objectives.
Key Responsibilities:
- Publications Management: Developing BERA’s publications portfolio, maintaining standards, managing relationships and recommending activities.
- Journal Oversight: Supporting our journal editors, managing publishing partnerships and developing strategies for the journals.
- Academic Publishing: Managing the production of Research Intelligence, the BERA Blog, research reports and other outputs.
The role will also assist with project work, monitor budgets and support the work of our Publications & Digital Content Officer.
- Contract: Fixed-term from mid-October 2024 to late November 2025.
- Starting Salary: from £46,253
- Flexible Working: Options include full-time cover or flexible freelance arrangements.
- Reports to: BERA Chief Executive
As Publications Manager you will need the following skills and experience:
- A thorough understanding of professional publishing, ideally in an academic setting, and the changing publishing environment, particularly around open access, soft copies, websites and social media.
- Excellent communication skills, both written and oral, including the ability to convey complex information in a clear and understandable way, and the capacity to negotiate at all levels of an organisation, both within BERA and externally.
- Having the personal stature and capability to influence a broad range of people including key decision makers/stakeholders.
- Highly organised in your approach to work, with the ability to prioritise your work under pressure to ensure it is completed accurately and to deadline, exercising initiative and working independently as appropriate.
- Excellent IT skills and computer literacy and familiarity with the Microsoft suite of software to intermediate level in Word, Excel, PowerPoint, Email, Outlook, and the internet.
- Experience of working in academic publishing and with academic editors or contributors.
- A track record of having written, edited and published for a range of different audiences.
- Experience of having managed publications processes including tendering, commissioning and overseeing production.
- Experience in using own judgment and sound decision-making.
The BERA Office and Benefits
BERA has a small central office, designed to manage the day-to-day business of the Association. Its work is overseen by a Chief Executive appointed by Council, who is responsible for, and has oversight of, all BERA’s functions and activities. We offer a generous set of terms and conditions, including 27 days annual leave plus 10 closure days and bank holidays and 10% employers’ pension contribution.
The BERA office operates on a flexible working arrangement, with some core days in the office in Camden required of all staff. Flexibility is a central part of our offer to staff and for this role, we can discuss the amount of time required in the office for the duration of the role.
About the British Educational Research Association (BERA)
BERA is the largest UK-wide educational research organisation. With 3,000 members, it is a member-led organisation dedicated to supporting educational researchers and promoting high-quality research in education. It seeks to enhance the field of study, the growth of public knowledge and critical understanding, and the application of findings for the improvement of educational policy and practice.
If you think you have the correct skills and experience for this Publications Manager role please apply today!
The Augustinian Sisters and Trustees of Ince Blundell Hall Liverpool, are seeking a highly motivated person to take responsibility for the effective development and successful delivery of a new project for carers.
This is an exciting opportunity to work with the trustees of Ince Blundell Hall estate to provide much needed facilities for unpaid carers to benefit the community of Sefton and further afield.
Ince Blundell Hall, a fine Georgian mansion set in fifty acres of natural beauty, is a unique venue and an ideal environment to offer carers the facility to rest, relax and recuperate.
The successful candidate will be a strong self-starter, possess excellent organisational skills including the ability to produce a comprehensive business plan and budget and implement operations to establish the facility for unpaid carers.
We are looking for an individual with a proven track record of making things happen and the business acumen to connect and collaborate with a wide variety of external organisations especially in the area of fund raising and grants.
As a Catholic charity the delivery and management of the project must be underpinned by respecting the teaching of the Catholic Church particularly within the areas of its Christian ethos and its moral social teaching. It will also be important to have an understanding of the charism of the Augustinian Sisters.
If you have the above skills and are excited by the prospect of improving the lives of unpaid carers please apply sending CV and Letter of Application.
The client requests no contact from agencies or media sales.
Do you want to help shape the future of a fairer and more equal United Kingdom? Are you interested in tackling tax dodging and making those with the broadest shoulders pay their fair share? Are you a savvy political operator and a confident policy shaper who would like to use these skills for building momentum for a fairer tax system and a more equal society? Then read on.
Tax Justice UK (TJ-UK) is building momentum for a fairer tax system. We want to see higher taxes on the super-rich to support quality public services and ensure the redistribution of wealth. We also want to curb tax abuse and see fair global tax rules. With public services on their knees, tax will be a defining issue for the new government. Many sectors will coalesce around the demand for more public investment and TJ-UK will be at the forefront of this debate.
Your role will help to win progressive tax reforms, build political support and anchor our campaigning with sound policy analysis. You don’t need a background in tax policy if you can demonstrate an ability to learn and master complex policy briefs. You do need to be hungry for change and be able to convince people in positions of power that progressive tax reform is sensible and feasible. Your policy expertise, political nouse and parliamentary knowledge will help the team to deliver change.
TJ-UK has a track record of securing campaign wins. We have built strong relationships with parliamentarians, policy makers and a network of influential think tanks and organisations. We also have excellent relationships with many influential media outlets, regularly securing extensive media coverage on tax justice issues.
We’re looking for a policy/political expert with a track record of achieving political change and a commitment to tax justice. You will be confident in shaping policy, have excellent knowledge of parliamentary procedure and be a strong team player.
If that sounds like you, we’d love to hear from you.
You will:
-
Drive our advocacy, political engagement and external influencing
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Develop and coordinate policy for the organisation
-
Support our campaigns
We're looking for:
- A savvy political operator
- A confident shaper of policy
- A strong team player
We're fighting for higher taxes on the super rich – and a fairer tax system for everyone.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Digital Marketing Manager, you will be responsible for the digital marketing strategy and all marketing activity for The Lullaby Trust. The post holder will lead a team to deliver all digital marketing activity and focus on continually developing our digital marketing and digital brand presence to achieve our organisational objectives.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.
We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Service Manager
RESPONSIBLE TO: Chief Executive Officer
HOURS OF WORK: 37.5 hours per week
BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN
HOLIDAYS: 28 days - including statutory holidays (pro rata)
SALARY: £34,000 per annum plus benefits
Main Duties and Responsibilities
- Direct the work of Support Workers and Wardens, ensuring that the team are working efficiently and effectively, providing continuity of service for clients.
- Ensure organisational standards are being met in the accommodation service across all Hope properties.
- Draw up rotas in advance for sign-off from the CEO.
- Monitor staff attendance and report absences promptly to the Management Team.
- Motivate the team through regular one to one supervisions and by modelling good
- Practice.
- Monitor and manage team performance and progress reporting issues at the Management Team meetings.
- Identify staff training needs and submit requests to the Office Manager.
- Ensure adequate procedures are in place, policy is clear and understood by both staff and clients.
- Supervise the delivery of other services provided on site.
- Ensure that weekly property inspections are undertaken by the Wardens and that all health and safety requirements are being met, and they are reporting and recording any actions and concerns promptly to you on a weekly basis.
- Carry out monthly property inspections on all Hope properties.
- Work with the Office Manager to manage all Health and Safety issues.
- Assist in the recruitment and selection of staff and volunteers.
- Undertake regular file reviews ensuring all client files are regularly updated and are maintained in line with Hope’s requirements.
- Ensure that Support Workers are monitoring the needs of clients, and monitor the initial and further risk assessments against the clients support plan to ensure progress is being made and monitored.
- Monitor Support Worker caseloads and ensure that reports are completed thoroughly and accurately by the Support Worker and in an acceptable timeframe.
- Ensure housing benefit and council tax applications are completed adequately and submit-ted in a timely fashion.
- Undertake disciplinary and grievance procedures as necessary.
- Undertake evictions if these arise.
- Develop assessment criteria to determine suitability of clients applying for accommodation, and confirm applications submitted by Support Worker on behalf of clients.
- Deal with complaints from clients.
- Implement the warnings and exclusions’ policy where necessary.
- Ensure work with clients is tangible and leads to positive outcomes, and that Support workers are recording all outcomes.
- Submit verified staff timesheets and rotas to the Finance Manager/CEO for payment.
- Take overall responsibility for the hostel petty cash system.
- Ensure client charges are received, recorded and received by the Service Administrator and Finance Manager.
- Identify Health and Safety issues and action in line with policy and procedures.
- Keep up to date Health and Safety records in line with regulations.
- Take overall responsibility for accurate risk assessment recordings and actions.
- Take overall responsibility for the safeguarding of accommodation service staff and clients.
- Keep up to date incident reports.
- Work in partnership with other agencies to ensure a high standard of service is delivered.
- Monitor equality and diversity, ensuring an accessible service to all clients.
- Attend case conferences, joint assessments and meetings as necessary and directed by the CEO.
- Promote the service to a wider community.
- Provide written monthly reports for management/board meetings as required by the CEO.
- Provide statistical information as required by the CEO.
- To respect the confidential nature of the work.
- To participate in appropriate training and staff development programmes.
- To promote and ensure the implementation and compliance with Hope’s policies.
- To ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
- Meet the requirements of rota systems.
- Work closely with the Finance Manager/Deputy CEO in CEO absence.
- To be on the on-call rota and available, when on call, to be on site when required in an emergency.
Person Specification
Essential
- Experience of motivating and managing staff.
- Excellent writing skills with the ability to produce concise and relevant proposals with meticulous attention to detail.
- Proven work experience and in-depth understanding of funding procedures, rules and regulations.
- Ability to be flexible and your skills in problem solving.
- High standard of computer literacy (Excel, Word, Outlook).
- Ability to plan, prioritise and work within agreed timeframes.
- Excellent communication, presentation and interpersonal skills.
- A working knowledge of and commitment to, equal opportunities and anti-discriminatory practice.
- An understanding of the need and practice for confidentiality.
- Ability to work on your own initiative, as part of a team, under pressure and with high levels of self-motivation.
- A thorough understanding of adult safeguarding and working with vulnerable people.
- Experience in managing contracts including quality assurance of services and the importance of monitoring and evaluating services.
Desirable
- An understanding of homelessness and relevant issues.
Job Types: Full-time, Permanent
Pay: £34,000per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Worksop: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: SManager
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
ROLE DESCRIPTION
22.5 hours per week (3 days)
(Occasional work outside of office hours, with time off in lieu)
Duration: 6 months fixed contract
Salary: £28-33K (pro rata) depending on experience
Reports to: Head of Operations
Application deadline: Wednesday 31st July
ROLE AND RESPONSIBILITIES
Job role
We are looking for a creative and passionate communicator who can help us tell the story of Fight for Peace, and amplify the voices of young people and our brand across a variety of media and formats. This role is vital to Fight for Peace’s work in engaging young people and supporters, raising awareness of the talent and potential of young people, and keeping the team of staff informed of what’s happening across the organisation.
The successful candidate will be proactive and creative, have excellent interpersonal and storytelling skills, proven experience in content production, and a passion for supporting young people to thrive.
While they will be based at our Academy in east London, they will also have the chance to work on projects highlighting Fight for Peace’s work around the UK, in Jamaica and in Brazil.
RESPONSIBILITIES
Content and Storytelling
● Develop social media content capable of engaging Fight for Peace audiences and
raising awareness of the organisation’s work and mission, working alongside
colleagues and young people.
● Research, write and publish regular website articles aimed at telling the story of
Fight for Peace’s work and approach.
● Work with local and national media to amplify Fight for Peace messaging and
reach wider audiences.
● Work with young people and the Creative Lead, supporting the production of films
and other creative content.
● Manage social media channels and website, monitoring analytics to inform digital
strategy and making updates where required.
Brand
● Promote and elevate Fight for Peace brand by managing design projects, creating
communications assets, and shaping messaging and collateral (working with internal
team and external designers).
● Monitor the use of brand internally and externally to ensure Fight for Peace, our
community and young people are represented appropriately in messaging and visual
assets. Support training and guidance of colleagues in use of brand where necessary.
Internal Communications
● Work with colleagues and utilise a range of tools and techniques to ensure that the
Fight for Peace team of staff and young people are informed of what’s happening at
the organisation, as well as key initiatives, changes, messaging and news.
Management of self
● Develop knowledge, personal skills, time management, being an advocate
and representative of the organisation.
● Be effective within a role: learning, well organised, excellent communication.
● Provide line manager with updates on progress of work as well as challenges faced.
SKILLS AND ATTRIBUTES
Required
● Passion for supporting the work of Fight for Peace
● Proven experience in managing social media accounts and websites
● Excellent written and verbal communication skills
● Dedicated, organised and committed to high professional standards
● Experience in and knowledge of digital content creation and media production.
● Ability to work independently and proactively
● Excellent attention to detail and a hunger to learn
Desirable
● Experience in writing, research and copy editing
● Experience working in a communications environment
● Graphic design experience using software such as Adobe Photoshop and Canva
● A passion for social justice
● Knowledge of the local area of Newham and young people’s experiences living in the
borough
APPLICATION PROCESS - TO APPLY
Please send your CV and a short cover letter with the monitoring form explaining why you are a good fit for the role and your skills and experience. Application deadline: Wednesday 31st July
ABOUT FIGHT FOR PEACE
Fight for Peace combines sport, education and personal development to support young people to reach their full potential. We focus on communities that are affected by crime and violence, and we have been based in Newham east London since 2007. We know that sport has the power to change lives and we offer free boxing and martial arts sessions to young people of all abilities aged 7-25 years old. We also know that when you combine sport with personal development, led by passionate and skillful practitioners in a safe and positive environment, it can make a profound transformational impact on
individuals, communities and our society.
Fight for Peace’s personal development services include support for young people in education and gaining employment, mentoring to deal with the issues and challenges life presents, and opportunities to build leadership and other vital skills.
Fight for Peace aims to create champions - in the ring and in life. The impact on young people of the work Fight for Peace does comes in the form of improved mental and physical health, and changes in behaviour, relationships and future aspirations.
We also impact in the building of skills among young people as well as increased access to opportunities and progression in the sporting arena, in employment and education, and leadership positions - at Fight for Peace in the workplace, and in the community.
FIGHT FOR PEACES COMMITMENT TO EQUALITY, INCLUSIVENESS AND CONFIDENTIALITY
Fight for Peace is committed to safeguarding the welfare of the children, young people and adults at risk that the organisation works with. We are committed to equality and inclusive practice. Fight for Peace actively promotes equality of opportunity for all and welcomes applications from a wide range of prospective employees and participants, including those
with relevant lived experience, a history of offending or with criminal records.
Fight for Peace will only ask an individual to provide details of sensitive information, including convictions and cautions, that it is legally entitled to know about. Most of our staff and volunteers will be in Positions of Trust and a Disclosure and Barring Service (DBS) check must be completed by anyone who meets the government’s definition of ‘Regulated Activity’ or ‘Regular Activity’ within our activities and services. We do not want this to be a barrier to those who have the potential to add great value to the work we do. All information disclosed for the purposes of employment will be used for the sole purpose of assessing whether an individual is suitable and appropriate to work with our members and/or if any specific arrangements around supervision and support might be required. All information gathered as part of our recruitment processes will be treated sensitively and equitably, with confidentiality strictly maintained.
The client requests no contact from agencies or media sales.
We are excited to share news of an opening for a new Senior Philanthropy Manager within our Partnerships and Philanthropy Team, aligned to Major Gifts and High Profile Events.
The Philanthropy team are moving through a period of change and growth which will set this team up to strategically focus their resources and skill where it is most needed, in order to attract, cultivate and retain strategic philanthropic income.
Reporting to the Head of Partnerships & Philanthropy, the Senior Philanthropy Manager will lead a team to raise philanthropic income at the five, six and seven figure level and deliver a portfolio of successful High Profile Events. This is a unique opportunity to join CHAS at a key moment in our future developments.
About you
To be successful in this role, you will have skill and experience in the following areas:
- Substantial experience of, and a strong track record in, major gift fundraising, including personally soliciting and stewarding 5, 6 and 7 figure gifts from major donors.
- Good leadership skills with experience of leading a small team, nurturing development and managing performance.
- Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to flex your style according to the audience.
- Experience in income generating and stewardship event development, project management and delivery.
- Managing a diverse workload with multiple deadlines, deliverables and stakeholders, thinking creatively to leverage opportunities and develop relationships.
Why CHAS?
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
- Development Opportunities: exposure to a variety of fundraising activities
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further information and how to apply
If this sounds like you, we would love you to apply!
Follow the link below to find more information including:
· Recruitment Pack including full Job Description
· Full list of benefits
· Contact details to arrange an informal chat with the hiring manager.
· Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
The client requests no contact from agencies or media sales.
About the role
The Development Manager is a new and important role at The NewBridge Project, which will support the effective management of fundraising and reporting across our work.
You will support the development and implementation of a fundraising strategy and evaluation framework, and work alongside a small and committed staff team to understand, evaluate and champion our work through compelling written reports and applications to new funders.
We are keen to meet candidates who share NewBridge’s values and commitments to working in solidarity with and supporting the artists and communities around us, who understand the importance of evaluation in meeting requirements of funders/partners, and as a way to learn, build on our work to date, and tell the story of what we do.
We are looking for a highly organised, proactive, and dedicated individual, who can work with us to nurture and develop relationships with funders and partners. You’ll have direct or transferable experience across fundraising, reporting, evaluation and budget management, and be excited about working in an artist and community-led space/environment.
We encourage applicants from all backgrounds to apply who have experience and skills that would support you to do this role.
About The NewBridge Project
The NewBridge Project is an active artist-led community that supports artists, curators and communities through the provision of space for creative practice and an ambitious artist-led programme of exhibitions, commissions, artist development and events.
Our programme builds solidarity with the people around us, and is community-centred, experimental, collaborative and socially conscious at its heart. We work with our studio members, the wider artistic community and our neighbours to create a programme that responds to their needs and those of the local environment.
Main tasks and responsibilities
Fundraising
- Work closely with the Director and Programme Director to oversee the review, development and delivery of our fundraising strategy.
- Undertake research to identify potential new sources of funding from a variety of sources.
- Support and where appropriate lead on the writing of funding applications for core and project funding.
- Develop written case for support documents (such as case studies, needs-based analysis) that can be used for a variety funding applications.
- Input into the development and ongoing review of an ethical fundraising policy, in line with NewBridge’s values and ethos
- Work closely with the Director, Programme Director, and external evaluators, to embed and implement an evaluation framework into all strands of NewBridge’s work.
Funding Management & Reporting
- Oversee NewBridge’s obligations to funders and partners, through the production and submission of reports across multiple grant/reporting platforms. At present this includes:
- Arts Council England
- Newcastle University
- Newcastle Culture Investment Fund
- North East Combined Authority - Skills for Growth Project (see more detail below).
- Manage and update reporting and evaluation timelines, working with staff to ensure we meet external deadlines.
- Manage, update and prepare up to date budgets for funders and partners when necessary.
- Write reports on progress/delivery for funders and partners, that demonstrate impact and progress against outlined objectives
- Work with Communications Producer and relevant staff to ensure funders and partners are correctly credited across communication platforms and public spaces where appropriate.
Management of North East Combined Authority Reporting & Operations.
- Lead on quarterly and annual reporting for North East Combined Authority, this will include:
- Processing quarterly financial claims
- Revising budget/cashflow on quarterly basis
- Submitting written progress report, and updates on key performance indicators and milestones
- Work with project partners Newcastle University, including;
- Preparation for bi-monthly steering group meetings and monthly operations group meetings, including:
- Scheduling and set up for in-person, hybrid and online meetings
- Taking and sharing meeting minutes and follow-up actions from above meetings
- Leading on the assembly and dissemination of papers for meetings.
- Gather necessary information from university to be inputted into reports/evaluation.
Monitoring and Evaluation
- Work in collaboration with team at NewBridge to capture qualitative and quantitative data on audiences, participants and collaborators (including social impact reporting, equalities and diversity monitoring, environmental impact, and audience data).
- Lead on evaluation administration, including review and implementation of systems for recording data/feedback and completing data entry.
- Attend events and activity at NewBridge in order to support with monitoring and evaluation.
- Work with external evaluators where applicable – at present this includes working with Ortus Economic Research to evaluate our North East Combined Authority Skills for Growth project.
Skills and experience we are looking for
We don’t expect people to have direct experience of everything on the job overview – we encourage applicants from all backgrounds to apply who have direct and transferrable skills and experience that would support you to do this role. If you have other skills, passions or strengths that would make you well suited to the role, but which aren’t included in the list below, please tell us about them in your application.
EXPERIENCE & KNOWLEDGE
Essential
- Experience in developing and writing successful fundraising applications in art, culture and/or community settings
- Experience of collating information and writing reports for funders, partners, team members and/or stakeholders
- Experience or understanding of managing relationships with funders.
- Experience in monitoring and evaluation, and using this information to communicate outputs, impact and value to varied audiences and stakeholders.
- Experience of managing extensive or high-level budgets and monitoring progress
- Experience in role/s with similar or transferrable areas of responsibility.
Desirable
- Experience in devising evaluation frameworks and reporting systems.
- Experience in writing and implementing fundraising strategies.
SKILLS
Essential
- Excellent organisational skills, with the ability to show initiative, work under pressure and manage multiple priorities.
- Good level of computer literacy, including Microsoft Word, Excel and able to learn quickly when using online platforms and systems.
- Ability to work as part of a small, committed and mutually supportive team – working collectively toward shared aims, objectives and values.
- Ability to build and nurture strong relationships with individuals.
- Exceptional written communication skills, with the ability to adapt style and writing to different audiences, funders, partners etc.
- Ability to use data and evaluation information to tell a compelling story to evidence impact and a case for support.
PERSONAL ATTRIBUTES
Essential
- A good listener, who can communicate with a range of people
- Friendly and welcoming manner
- Organised and methodical in your approach to work
- Motivated and enthused by NewBridge’s work, values and aims
- Commitment to diversity, equity and inclusion, environmental sustainability and social justice.
A space for production & presentation of art, that contributes to a vibrant, inclusive region where artists & communities can live, work & learn.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?
We're looking for a Service Administrator to help with the running of our Counselling Service. Among other things, you will be responsible for handling all correspondence with clients from their initial application through to the conclusion of their counselling.
We’re growing fast so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Service Adminstrator you will:
- Handle email and SMS correspondence with clients relating to their counselling.
- Answer the phone, responding to general or counselling queries where appropriate, or directing calls to other members of the team.
- Process all counselling applications and manage the waiting list for counselling.
- Match clients with counsellors with the support of the Service Manager.
- Send all pre- and post-counselling information to clients.
- Support counsellors with the scheduling of counselling sessions and monitoring client attendance.
- Collate data relating to service activity on a weekly and monthly basis.
- Attend and participate in regular team meetings.
- Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
- Provide administrative support to the wider team as needed.
About you
We're looking for someone with experience of working in an adminstrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.
If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
All our roles require candidates to go through right to work and DBS checks.
The client requests no contact from agencies or media sales.