Information Records Manager Jobs

We are currently looking for an Operations Administrator to join us at The Duke of Edinburgh's International Award Foundation. 

Not all learning happens in the classroom. In fact, some of life’s most valuable lessons happen in the least likely of places.

This is where The Duke of Edinburgh’s International Award (the Award) comes in.

Founded nearly 70 years ago, the Award is a global, non-formal education and learning framework which operates in more than 120 countries and territories.

Open to all 14 to 24-year-olds, regardless of their background, culture, or physical ability, the Award aims to challenge young people to discover their potential and find their purpose, passion and place in the world, while working towards a globally recognised accreditation.

The Operations Administrator will work closely with the broader Operations team to provide centralised communication and administrative support, and effective coordination across all aspects of the work of the Operations team.

As this role is central to the work of the Operations team, the person will need to be proactive, organised, and able to juggle multiple tasks and deadlines. As well as being the key link between the Operations team and the Research and Communication teams, they will need to be able to work well with the wider organisation and provide excellent customer service to a variety of stakeholders globally. A key focus of the role will be to ensure data accuracy across a variety of platforms, drafting and coordinating centralised communications with Operators, and support reporting on the activities of the Operations team. The successful candidate will not only have strong administrative skills and experience but will also have strong experience within communications and/or research.

Please see the recruitment pack for more information on key responsibilities for the role. 

The closing date for applications is Friday 9 August by 12 noon EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.

Casework Administrator

We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent

customer service to stakeholders and cover other administrative functions within the organisation.

Position: Casework Administrator

Location: Reading/hybrid

Hours: Full-time, 35 hours (part-time and job share working considered)

Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)

Contract: Permanent

Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.

Closing date: 05 August at 10am.

About the Role

The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through the review process.

Key responsibilities include:

• Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
• Logging complaints forms
• Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
• Monitoring university compliance with recommendations/requests made
• Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
• Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
• Recording accurate information on our database and spreadsheets

About You

You will have excellent interpersonal and communication skills, including on the telephone.   Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.  Or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment, we would love to hear from you.

You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.

About the Organisation

The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.

The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.

You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

We are looking for maternity cover for our current Salesforce Adviser. 

The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.

In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.

Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.

The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth. 

The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.

The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems. 

KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD

• Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
• Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
• Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
• Continue the implementation of Bond’s Salesforce Data Cleaning project
• Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System. 
• Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
• Set up and rollout new SF Community Cloud updates (eg: the events package)
• Troubleshoot and find solutions to any SF technical issues
• Contribute to the development and implementation of Bond’s digital strategy
• Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.

MAIN RESPONSIBILITIES

Salesforce development, integration and user adoption

• Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs. 
• Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
• Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required. 
• Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
• Troubleshoot issues and provide technical support to ensure they are resolved.
• Be the main point of contact for all Salesforce queries and issues within Bond.
• Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
• Create, update and maintain documentation around digital processes and systems. 
• Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
• Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy

Data gathering, analysis and reporting

• Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
• Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
• Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
• Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.

Member experience and community website

• Maintain, develop and improve Salesforce Community Cloud
• Work alongside the Digital Projects Adviser to test and update custom-built packages where required
• Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
• Work with external suppliers as required.

PERSON SPECIFICATION

Essential

1. Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
2. Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
3. Demonstrable understanding of process automation tools, such as Process Builder and Flows.
4. Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
5. Experience of integrating Salesforce add-ons.
6. Experience of managing a complex data cleaning project.
7. Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
8. Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
9. Creative thinker and a problem solving “can do” attitude.

Desirable

• Experience of salesforce community cloud.
• Experience of working in a membership organisation.
• Experience of using content management systems and/or e-commerce systems.
• Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).

BENEFITS

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

HOW TO APPLY

To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.

In the Cover Letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. 

 In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. 

SUBJECT OF EMPLOYMENT AT BOND

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Mass Fundraising to lead the charity’s Mass giving strategy - in particular Cash Appeals, Regular Giving, Gaming and Legacy – and to lead the Innovation team for all of Fundraising.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The role of Associate Director of Mass Fundraising will be responsible for driving lifetime value and net contribution through ever-improving CPAs, strong awareness, engagement and retention strategies.

You will use your omni-channel marketing skills to oversee your team leading the charity’s cross-organisational Christmas and Great Daffodil Supporter-facing campaigns, ensuring the campaigns deliver income, cold recruitment and brand awareness, becoming moments the whole organisation engages in.

You will also ensure the innovation team focus on £1million plus income opportunities, whilst also providing teams with some support in them running their own optimisation projects. You will use your marketing skills to ensure the Innovation strategy is insight and data-led and that the organisation can run innovative projects quickly and agilely.

Marie Curie are seeking candidates who have senior-level leadership experience in a fundraising environment with a successful track record in mass fundraising and marketing. You should be able to demonstrate strong acquisition and retention results throughout your career and experience leading significant campaigns and in managing multi-million pound income and expenditure budgets.   You will also have a proven track record in managing large, high-performing teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

CLOSING DATE: 9am, Monday 12th August.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

Community and Events Fundraiser – North Yorkshire

£28,137.13 (Full Time Equivalent)

North Yorkshire Hospice Care Sites

30-37.5 hours a week (job share considered)

Permanent Contract

Are you enthusiastic, driven and have excellent people skills?

If you love building relationships with people and want to make a real difference to local hospice care this could be the perfect role for you.

As a Community Fundraiser, you will play a vital role in fostering connections and cultivating support across North Yorkshire, representing our family services at Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice to drive revenue growth.

The primary focus of this role is to help expand our network and raise awareness of our mission. This involves building relationships with individuals, businesses, community groups and volunteers. Responsibilities will include: actively seeking new opportunities, delivering presentations, attending local networking events, and coordinating assigned community initiatives, campaigns and events.

Each day brings unique challenges and opportunities, so adaptability, excellent communication, and strong time management skills are essential for this role. This is an exciting opportunity to join our dynamic team, we are a passionate and dedicated group with ambitious plans for the future.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to eligibility): -

• 35 days holiday per year (including Bank Holidays, pro-rata)
• Comprehensive Induction Programme
• Refer a friend bonus scheme
• Pension Scheme with an employer contribution of 8%
• Lifestyle discounts and savings
• Cycle to work scheme
• Employee Assistance Programme
• Access to staff support
• Free group life assurance
• Free DBS check

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, Richmondshire, and District.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

PLEASE ENSURE: that you answer all supplementary questions as part of your application. Failure to do so will result in an automatic rejection and your application will not be considered.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.

Job Description

Key Tasks

Operational

• Engage, support, and nurture supporters throughout their fundraising journey.
• Cultivate and strengthen relationships with key individuals, groups, and businesses to boost visibility and engagement.
• Collaborate with other teams across the organisation to deepen supporter engagement and achieve shared goals.
• Establish and coordinate a network of local volunteers and volunteer fundraising groups, empowering them to organise events and campaigns.
• Recruit, support, and guide volunteers for community-based activities, ensuring a positive experience.
• Represent the North Yorkshire Hospice Care brands by attending cheque presentations and events to thank supporters.
• Ensure activities are warmly recognised and communicated with supporters to capitalise on future opportunities.
• Deliver presentations to businesses, community groups, and schools to raise awareness and increase engagement.
• Manage all elements of street and public collections ensuring compliance with regulations.
• Support and co-ordinate the delivery of assigned fundraising events, challenge events and campaigns, ensuring supporters have a positive experience.
• Update digital platforms with supporter-led events and promote them via social media.

Strategic

• Support the Community and Events Manager in achieving strategic objectives.
• Contribute to the development of income and expenditure plans for the Community Support team and regularly monitor and report on assigned budgets, income forecasts, and variances.
• Review and improve all fundraising activities to ensure optimal use of volunteers, resources, and systems to achieve our goals.

Financial

• Achieve agreed fundraising targets and income, through new and existing community supporters.

Regulatory

• Embed the organization’s values into your working practices.

• To carry out all duties in accordance with the law, Fundraising Code of practice, Data Protection Regulations, the Hospice philosophy, and the Hospice policy on equality of opportunity, inclusion, and diversity.
• To undertake relevant training and professional development to remain at the forefront of industry standards.
• To promote, protect, and enhance the brand and reputation of NYHC and act as a key ambassador in many settings, including media work and public speaking. Ensuring our name and reputation is positively viewed in the marketplace.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key results/objectives/measures of success

1.Deliver agreed income target for the assigned area.

2.Increase the number of supporters on the database.

3.Generate leads for the wider team.

Overarching responsibilities

• To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.

• To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
• To work in accordance, and fully comply, with our organisational policies and procedures.

• To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.

The above is indicative of the current responsibilities of the post which may change from time to time in consultation with the post holder in line with the service need.

Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.

1. Terms and Conditions

 

Reports to: Community and Events Manager

Responsible for:

Hours:Up to 37.5 hours

Location:Hybrid working but with regular/frequent travel across North Yorkshire.

You’ve got proven administrative experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship’s YUVA service in Surrey as an Administrator. 

The YUVA service supports young people aged 11-18 who have used violence or abuse toward family members or intimate partners. Our behavioural change programme works to help young people identify their abusive behaviours and develop healthy coping and communication patterns.

In this role, you will provide a range of admin support to the team which will include taking and managing referrals into the service, keeping database and client records, facilitating room and interpreter bookings and attending, contributing to and taking minutes at team meetings.

Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of maintaining computer databases. It goes without saying that you are able to prioritise a busy workload and work to deadlines and you’ll be keen to work within an organisation that works both with young people who use abuse and families who have experienced domestic violence.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. 

This is a permanent role requiring the post holder to work 22.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Ref RSC-242

Are you a proactive, organised and collaborative individual with a proven record in managing and coordinating tasks and programmes of work and managing a workload with competing demands?  Looking for an exciting and career-enhancing new opportunity? If so, St Giles Trust is looking for a Regional Support Coordinator to be an integral member of our Yorkshire team, acting as a central internal point of contact to ensure the overall coordination of HR, Finance, GDPR, facilities and administrative activities as well as providing periodic support to project teams.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

This multi-faceted role will see our successful candidate support the Management Team with recruitment campaigns and the central HR colleagues with our safer recruitment processes. You will also help to coordinate new starter training and provide administrative support to the Management Team in ensuring employee risk assessments are carried out annually and recorded appropriately. 

We will count on you to ensure invoices, expenses and all contracts are submitted to finance in a timely manner and act as the point of contact for all local finance-related queries, while you will also fulfil a broad range of GDPR duties, such as developing, administering and coordinating the local data protection database and monitoring and reviewing new project set ups. Being the point of contact for landlords, external building managers and internal Support Services colleagues to ensure the needs of the team are meet in terms of office-based requirements and coordinating our local compliance with health and safety requirements are also key duties.

What we are looking for

• Experience of working in the voluntary sector, with an understanding of the pressures and demands
• Experience of providing administrative support to a large team and of using financial software
• Understanding of the importance of confidentiality and of the principles of Data Protection
• Understanding of the adverse experiences of our clients who are experiencing issues such as homelessness, substance misuse, debt, involvement with gangs etc.
• Impressive interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, proactive and professional approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

A Basic DBS check is required for this role.

Closing date: 11pm, 20th August 2024.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Ivy Rock Partners are delighted to be supporting a leading healthcare charity with the recruitment of a Financial Controller.

Working closely with the Director of Finance and Resources, the Financial Controller will be responsible for maintaining financial records and ensuring that all day-to-day financial transactions and processes are managed accurately and efficiently. The charity is in the midst of transformation period and has exciting growth on the horizon and as such, this role will play a pivotal role in this and will best suit those who are keen to improve and simplify processes and reporting.

This is a great opportunity for a self-motivated enthusiastic individual, who is looking to take the next step in their career, in a role with a varied and exciting workload, with plenty of scope for impact in an ambitious and growing charity.

Duties will include the following:

• Leading the statutory audit process including the preparation of draft statutory accounts and supporting information for auditors
• Assist in the production of monthly management accounts, including analysis and commentary
• Supporting the preparation annual budgets and quarterly reforecasts
• Lead the weekly cash monitoring process
• Act as main point of contact for the finance team with the wider team
• Preparation of finance reporting timetable
• Ensuring balance sheet accounts and reconciled and reviewed
• Preparing and posting accruals and prepayment schedules and posting journals as required
• Ensuring financial controls are adhered to
• Responsibility for payroll
• Line Manage the small transactions team

What are they looking for?

• Qualified Accountant or Part-qualified and actively studying (ACCA/CIMA/ACA or equivalent)
• Knowledge of SORP Accounting
• Prior experience working within a charity is desirable
• Experience in an operational finance role

What’s in it for you?

• Salary of £40,000 - £50,000 depending on experience
• Hybrid working – 2 days required in the Central London Office per week

Salary range £33,000 - £37,000 per annum (£26,400 - £29,600 pro-rated) | 28 hours per week (Part-time) | Permanent

Hybrid working from home and WGN offices (main office based in Vauxhall, occasional travel to community offices may be required within London) with regular evening work

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

With expansion plans over the last few years at Women and Girls Network (WGN) and increase in the Executive Senior Leadership team, we are excited to be adding to the team with this hire of an Executive Assistant and Clerk to Trustees to join and support in making an impact in everything we do!

The position of Executive Assistant & Clerk to Trustees will directly support the two CEO’s (Clinical & Development), Director of Finance & Resources and Director Services; they will also act as Clerk to the Board of Trustees.

About you

We are seeking an outstanding administrative professional, who has directly supported CEO and Director level professionals previously in non-profit sector role. You will be highly organised, with a meticulous attention to detail and able to hold confidentiality to the highest standard. The ideal candidate will be friendly, proactive and bring a positive energy to work.

How to apply

Please scroll down to download the vacancy documents. Completed application form and Equal Opportunities Monitoring forms should be submitted by the stated closing date.

Interview details

The interview process will consist of two stages, it is anticipated that the first stage interview will take place the week commencing 12th August 2024. 

Further information

This post is subject to satisfactory references and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

An excellent opportunity to join a dynamic team at the heart of cutting-edge marine conservation.  This is a role which will optimise Blue Marine’s ability to deliver conservation, work with partners, reduce the charity’s risk and support the finance and fundraising operations.

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  We are a London-based NGO, with around 50 projects in 25 countries around the world.

Following a phase of sustained growth, Blue Marine is seeking a Head of Operations.  This new team member will support the Director of Finance, Operations and Governance to manage a broad scope of operational functions, particularly focused on contracts and agreements, data management, risk management, systems and security.  The role will involve collaborating with colleagues from across the organisation to drive system and process improvements.  (Note that HR is not within the scope of this role.)

We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 

Role and Responsibilities: 

Reporting to the Director of Finance, Operations and Governance, you will:

• Write organisational policies and lead the policy workflow process on Sharepoint, driving policies through the amendment, approval and employee attestation phases.
• Manage the relationship with Blue Marine’s external IT Support consultancy, including communicating changes to cyber security and leading asset management processes.
• Support the finance, fundraising and project delivery teams with funding/partnership contracts, agreements and MoU templates, including writing and reviewing routine agreements.
• Assist with the restructure of data architecture across Sharepoint and provide appropriate support and training for colleagues across the organisation, including future new starters.
• Support the implementation of new software and technologies across the organisation, potentially including Microsoft Copilot AI.
• Advise the executive team on data management and GDPR.
• Assess and manage operational risk, including maintaining the organisational risk register but also in the wider promotion of a responsible risk culture.
• Support the finance and fundraising teams with due diligence queries from donors.
• Assess suitability and manage renewals of insurance cover.
• Maintain records and statutory registers and assist with the facilitation of good governance.
• Line management of the Office Manager, taking responsibility for ensuring the office is fit for purpose and driving the office management committee in maintaining high standards of office tidiness and aesthetics.
• Other ad-hoc duties as required.

Personal specification

The ideal candidate will be, above all else, an excellent professional communicator, comfortable with both writing formal documents and managing operational change within the organisation.  You do not need to have legal experience but will nevertheless have a proven ability to produce formal but readable agreements and policy documentation.  You do not need to have a technical IT background but will nevertheless be comfortable discussing best practice and data management within the Microsoft Office 365 cloud environment and use your experience to support colleagues to get the best from the technology available to them.  You will be a champion of Blue Marine’s working environment, taking an active role in the office culture and driving staff engagement of operational systems through giving presentations and one-on-one support to colleagues. You will uphold Blue Marine’s values and always embody this behaviour internally and externally.  Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.

Skills and Experience

• Essential: Excellent written communications skills with a proven ability to document formal matters in a readable manner.
• Essential: Excellent verbal communications skills with a proven ability to communicate technical matters in an understandable way.
• Essential: Experience with writing and reviewing policies or contracts or formal agreements.
• Essential: Technical knowledge or highly skilled user of Microsoft O365, including sharepoint.
• Highly desirable: Experience working with multiple stakeholders to tight deadlines.
• Highly desirable: Management-level experience in driving organisational change.
• Highly desirable: Experience with data management and cloud storage architecture.
• Highly desirable: GDPR experience as a data controller or similar.
• Highly desirable: Experience in risk management and risk mitigation.
• Highly desirable: Skilled communicator in promoting positive office culture.

Qualities

• Enthusiasm for the conservation of the environment, climate and oceans.
• Self-motivated, able to work on own initiative and with a hands-on approach.
• Able to prioritise and deal effectively with a busy workload in a dynamic environment.
• Comfortable working to tight deadlines with multiple stakeholders.
• Honest and discreet when dealing with personal and confidential information.
• Able to learn quickly and adapt to developing processes and systems.
• Embody Blue Marine’s core values of being:

          - Brave, innovative and pioneering,

          - Compassionate, supportive and responsible

          - Empowering

       - Equitable

          - Respectful

          - Collaborative

Hours: Full time, 35 hours per week.  Monday – Friday, 9am - 5pm but flexible working is encouraged.

Location: Somerset House, London. Flexible and remote working is possible, although regular presence in the office will be expected.

Benefits: A generous benefits package is offered, including an optional subsidy of £2,000 per year which is currently available to employees attending the London office at least two days per week.

We are seeking a coordinator for our educational mentoring programme for young refugees and asylum seekers. The coordinator will oversee our North London mentoring hub by recruiting and training volunteer mentors and matching them to young people needing additional educational support.

We would particularly welcome applications from people with lived experience of forced migration for this role.

ased at either our Ely, Cambridge, Huntingdon or Peterborough Hub but with travel across Cambridgeshire and Peterborough.

Salary: £29,500 - £33,000 per annum

Full Time (35 hours per week)

Purpose of your Job:

This is an exciting new role at Centre 33 and will play a key role to support the advancement and successful implementation of an operational plan to fundraise across Corporate and Community opportunities.

We would like to hear from ambitious fundraisers who have experience in these income streams, maybe as a team member, who is looking for the opportunity to develop their skills and knowledge further within Centre 33’s growing Fundraising department. The role holder will work closely with the Development & Partnerships Lead and Director of Development & Partnerships to help create an operational plan and will then have ownership of delivering the plan and the associated income target. This will include identifying opportunities, creating cases for support, and arranging engaging and productive events for existing and potential partners. There will also be the opportunity to feed into the Communications team on external campaigns that the charity develops to build awareness and showcase Centre 33’s amazing work, including an upcoming capital appeal. You will also work closely with the Operations and Finance teams to understand the charity’s services and funding needs, and to ensure timely sharing of programme information to facilitate funding applications and reporting to existing grant holders. You will support the Development & Partnerships Lead and other team members with Trust and Foundation applications and other fundraising activities as required.

You will be confident establishing new and growing existing meaningful relationships and will maintain clear records of progress in our CRM (Donorfy). Working with colleagues across the organisation, you will prepare high-quality communications, proposals and pitches which demonstrate our deep understanding of young people’s needs and help us to successfully meet our fundraising goals.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.

Applications must be received by 23rd August 2024.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.

You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.

There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.

If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.

Key duties and responsibilities

The post holder will:

1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.

2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.

3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.

4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.

5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.

6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.

7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.

8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.

9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.

10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.

11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.

12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.

13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.

14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Major Donors and Special Events Executive (Maternity cover - 12 months)

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential.

This role will provide a high standard of support to the Major Donor and Special Events team with the current and growing event portfolio and colleagues managing major donor relationships.

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:

• 25 days annual leave + Bank Holidays
• Five additional holiday days between Christmas and New Year
• Two volunteering days
• Pension contribution of 6%
• Group income protection (long-term incapacity pay)
• Eye tests
• Employee Assistance Programme (Health Assured)
• Birthday day off
• Season ticket loan
• Flexible working
• Enhanced maternity and paternity leave pay
• Life assurance (death in service)
• Wellbeing plan

The closing date for applications is Monday 5th August 2024 at 6 pm. 

Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.