Information Records Manager Jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
Working closely with the CEO, the Director of Policy and Influencing and the Head of Influencing, the Head of Policy and Research will lead an ambitious programme of research and policy development - with the experience of older people in poverty at the core - to secure change on reserved policy issues across the UK. The Head of Policy and Research will work proactively, collaboratively and strategically with internal and external stakeholders to secure support for our policy and practice recommendations and make them a reality. They will provide effective, inspirational, transparent and compassionate leadership and line management to colleagues in the Policy and Research department. This is one of two new roles in our well established Policy and Influencing Directorate, building on our commitment to drive forward policy change that tackles poverty in later life.
You should have a passion to tackle poverty in later life, significant experience leading and evaluating large and complex programmes of strategic policy work and devising creative and workable policy solutions that are adopted by UK Government, businesses and/or regulators. It’s also essential to be an experienced line manager and team player, collaborating with internal and external stakeholders across the nations to secure policy change.
For full details on the role and requirements, please read the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification, but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do however include dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:29 on Monday 12th August.
Interview Dates: Online interviews on Monday 19th and Tuesday 20th August with flexibility if candidates would find these dates difficult.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer
We have two positions available:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
- Please note that you MUST Live in the area/region that you are applying for
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
Our Bereavement Support Services team provides a wide range of services including a freephone Helpline, Online Community, Social Media support, memory making resources and print materials in order to provide consistent, high-quality information and support to bereaved families.
In this role you will provide operational and line management support so that the team can provide consistent, high-quality emotional support to bereaved families who seek support from Sands, as well as supervising the work of the Bereavement Support Officers whilst working on a rota basis. You will also personally provide support to families via our various bereavement support channels.
The Sands Helpline is currently open from 10.00am to 3.00pm from Monday to Friday, and also between 6.00pm and 9.00pm on Tuesdays, Wednesdays and Thursdays. You will be expected to work regular shifts on a rota basis.
With significant experience of managing a team responding to people in crisis and providing bereavement-centred support in a variety of settings and channels, you will be able to demonstrate a sound understanding of and empathy with, the issues surrounding the death of a baby.
You will have excellent verbal and written communication skills, and be able to use these appropriately to offer telephone and email support to bereaved families.
The ability to professionally represent the charity’s views and positions clearly is essential, as are strong research skills and the ability to keep accurate and clear records in a variety of formats. Additionally, you will have a thorough understanding of confidentiality and safeguarding issues.
You will be highly-organised and have effective time management skills with the ability to manage your own workload. The ability to reflect on your own practice and attend regular accredited clinical supervision is also essential.
Please note that this is a 9-month fixed-term role to cover maternity leave.
The client requests no contact from agencies or media sales.
Are you an experienced Membership Manager looking for your next challenge?
Do you have an excellent knowledge of databases, membership processes and relationship management?
Do you enjoy leading, managing and motivating teams?
If you answered yes to these questions, this role might be for you.
This role will lead the SoA’s newly merged Membership and Author Communities team, providing strategic direction and support and delivering results based on agreed priorities.
Working in partnership with the Membership Manager and Local Groups Manager, the Head of Membership and Author Communities will focus on developing and delivering strategies to increase member recruitment, retention and satisfaction.
Please view the JD for full information on responsibilities around the role.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
The client requests no contact from agencies or media sales.
The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration.
You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.
The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours.
- Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.
Areas of Responsibility
Office
Keeping the office tidy and well managed – this includes:
·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.
·Handling one-off purchase requests for special items.
·Organising team meetings and occasional working lunches.
·Respond to queries and information from the team.
·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.
·Maintaining a record of our laptops and other equipment.
·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.
·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.
·Answering calls to our virtual landline, passing on messages as appropriate.
·Supporting the Executive Director with diary management.
·Assisting the wider team with travel booking.
Governance
·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.
·Collating and sending papers out in advance of these meetings.
·Administrative support at meetings.
·Preparing minutes of meetings.
HR
·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.
·Organise onboarding for new employees, including IT provision, DBS checks and induction.
·Supporting HFO with developing the use of our HR Database.
·Ensuring leave, training and basic HR information is accurately recorded.
·Supporting SMT to organise away days, office party, etc.
·Supporting staff wellbeing initiatives.
·Work with the HFO to develop our EDI and other policies.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.
Person Profile
·Experience of planning and organising your own workload and dealing with conflicting priorities.
·Comfortable working under pressure and flexibly switching between tasks, often at short notice.
·Excellent IT skills with a good working knowledge of Microsoft Office.
·Experience of working with spreadsheets and databases.
·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.
·Good oral and written communication skills and experience in using a variety of communication methods.
·Experience of minute taking for formal meetings of up to fifteen people.
·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.
·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.
Experience of using Zoho, Canva or Breathe is desirable but not essential.
Personal Skills
·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.
·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.
·Demonstrable evidence of good practice in relation to equal opportunities and diversity.
·A motivated and proactive attitude with a commitment to ongoing professional development.
·Confident working with staff and stakeholders at a senior level in the organisation.
This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.
Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.
- Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.
The client requests no contact from agencies or media sales.
The Factory Academy Programme Delivery Lead will play a crucial role in supporting students to achieve their learning outcomes while fostering an inclusive environment that prioritises openness and empowerment for all individuals involved. On top of this, the Programme Delivery Lead will drive the development of Factory Academy's college, community, and youth networks, to ensure that people all over Greater Manchester can access our programmes.
Other organisations may call this role: Programme Tutor, Programme Delivery, Academy Teacher
The key responsibilities for the Programme Delivery Lead include;
- Deliver and assess a variety of academic and vocational learning programs to national standards
- Actively contribute to the achievement of team and company objectives
- Conduct initial student assessments, assess learning and development progress, including marking student work, and provide timely and accurate feedback
- Lead the development of Factory Academy's college, community, and youth networks, building effective relationships for recruitment and enrichment opportunities
- Participate in internal verification activities, including standardisation, and incorporate feedback and agreed actions from internal or external verification into materials and program delivery as appropriate
- Design and develop program content and materials, continuously enhancing the FA offering to meet industry requirements and expectations
- Engage in staff development activities as necessary to improve individual and team performance
- Attend and contribute to relevant meetings related to program delivery
- Complete all required paperwork and input information into systems as appropriate
- Prioritise student experience, safeguarding, and wellbeing in all delivery considerations
- Actively engage with Factory Academy alumni, offering open-ended Information, Advice, and Guidance, additional workshop delivery, and mentoring
- Manage a complex workflow involving stakeholders, student engagement, administration, and organisational objectives effectively
- Travel across Greater Manchester to deliver workshops, lessons, and courses, ensuring effective engagement and delivery of academic/vocational learning programs to national standards
The client requests no contact from agencies or media sales.
As one of our Grants & Services Officers, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.
As we help record numbers of people, the successful candidate will be required to:
Deal with applicant enquiries
- Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, grant application or telephone.
- Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
- Identify any potential safeguarding concerns at an early stage, escalating appropriately
Process applications and referrals to services in a timely manner
- Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
- Prioritise any applications with particularly urgent requests
- Check that each application is complete and follow up with applicants as required to ensure all information and supporting documents have been submitted.
Provide guidance and information to applicants
- Provide clear guidance to applicants throughout the application process.
- Inform applicants of other potential sources of help and support
- Respond to applicant queries quickly and accurately throughout the application process.
Recommend appropriate grant decisions
- Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the grants policy.
- Consider if cases should be referred to Senior Management or Trustees, in line with the existing Grant Making Policy.
To be considered for this position with great scope for growth and development potential, applicants should demonstrate:
- Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
- Proven experience of providing help and guidance, predominately over the phone and via email, offering support to applicants throughout the grant making process, and other sources of potential help.
- Previous experience of using databases / CRM systems (e.g. Salesforce).
- Ability to interpret grant criteria effectively and make clear decisions.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you.
We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.
Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.
The client requests no contact from agencies or media sales.
Role Title: Supporter Contact Officer-
Salary: £35,326 pro rata
Location: London
Tenure: Temporary 6 months
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have experience providing exceptional customer service?
Would you like to work as part of a passionate, dynamic, and forward-thinking non-profit Supporter Contact Team?
Then we'd love to hear from you!
As a Supporter Contact Officer you will be joining an incredible team that acts as the first point of contact for existing and potential supporters - whether that’s by phone, email or social media. The Supporter Contact Team ensures existing and potential supporters receive great customer service, whilst facilitating continued interest and connection between supporters and the vital work that we do! This may take the form of: processing payments, maintaining supporter records, managing enquiries and providing information about ongoing appeals, campaigns and child sponsorships.
Building rapport with supporters and upselling donations and marketing various donation options and products will be a key element of the position as will maintaining supporter records, managing enquiries and providing information.
You will be responsible for:
Being the voice of ActionAid, building rapport and working with colleagues across the organisation to resolve supporter queries and problems
Providing information about ongoing appeals, campaigns and child sponsorships
Processing payments and looking into transactions
Maintaining supporter records and recording communications
Discussing the work of ActionAid and our range of products
Handling complaints and complex queries
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.
Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.
Book keeping & Finance processes
- Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
- Paying expenses and invoices as and when these are approved.
- Liaising with payroll provider and scheduling salary payments for all staff each month.
- Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
- Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
- Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
- Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.
Fundraising
- Contributing to the fundraising strategy and development of budgets for fundraising projects.
- Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.
Reporting
- Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
- Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
- Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.
Payroll
- Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
- Setting up and running pension payments each month.
- Paying NI payments each month.
General administration
- Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
- Sending letters and emails as required.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- ATT certifications (or equivalent)
- At least three years experience as a finance professional
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office, particularly Word and Excel
- Excellent communication and interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent knowledge of financial management and budgets
- Strong ability to manage multiple priorities and tasks in a fast paced environment
DESIRABLE
- Excellent knowledge of QuickBooks
- Accounting qualification
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working inthe charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
£31,133.37 per annum
Edinburgh/Aberdeen/Dundee/Glasgow Office – hybrid working
Fixed Term until 31st March 2026
37.5 hours per week
Closing date: Monday 12th August at 11:30pm
Do you have some experience of advice work, an understanding of money and debt support and a real desire to develop your knowledge within this field? Then join Shelter Scotland as a Money & Debt Housing Rights Worker and you could soon be playing an important role in helping to build the financial resilience of people in Scotland with poor financial health.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health which may negatively impact their housing situation. The project aims to improve and challenge financial resilience by delivering specialist advice and intervention and gaining evidence and insight into the issues.
Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived experience is at the heart of everything we do.
About the role
You’ll be responsible for providing money and debt advice, advocacy and casework to clients, including homelessness prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience workshops to a variety of audiences, including clients and their families, local professionals and volunteers.
About you
To succeed, you’ll need to be used to working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points below of no more than 350 words each. Please follow the STAR Format (Situation, Task, Action and Result) when answering the below points.
- Confident and effective communicator
- Ability to work collaboratively
- Enthusiasm for delivering workshops and presentations
- Strong organisation and record keeping ability
- Experience of advice work - ideally with a focus on welfare benefits/money & debt issues
Please also ensure you demonstrate how you address the behaviour below throughout your responses also:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave plus 8 bank holidays, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Start date: 01/09/2024
About the organisation
CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:
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Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
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Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
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Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
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‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
CARAS strives to keep community members’ voice at heart of all the decision making, building opportunities for discussion and feedback at every level. We offer training and support for those who want to gain leadership skills and contribute to the running of CARAS. We are members of reward schemes including Jack Petchey, AQA Unit Award Scheme, and we also hold a Gold Quality Mark from London Youth, an Investors in Volunteers quality mark, and we hold membership with the Fundraising Regulator. CARAS is a lively organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life.
About Fundraising at CARAS
CARAS offers holistic early-action support to refugees and people seeking asylum, ensuring individuals have the knowledge, skills and confidence they need to thrive in the UK. Founded in 2008, we have co-created our thriving adult and youth services in partnership with CARAS community members over the last 16 years and now run a thriving weekly provision of social and educational programming delivered alongside wrap-around casework support.
The growth in our service has been underpinned by great success in fundraising which has allowed us to consistently grow year on year, with our current annual budget now standing at approximately £750,000. Fundraising is led by the Head of Development and Impact. The creation of the Fundraising Officer role is an exciting new step for CARAS, providing us with the opportunity to get to understand our supporters more deeply, and build meaningful new partnerships with businesses and investors across many sectors to improve the outcomes for individuals with a refugee background across south London. Working together with the Head of Development and Impact, the role with focus on nurturing individual giving, community fundraising, CSR partnerships and building relationships within our local community, increasing our unrestricted income as you go.
We are seeking a creative, motivated worker who has ideas for how to support a thriving organisation, helping us build new relationships and partnerships that will support CARAS to maintain and adaptive and iterative approach towards our work to ensure that person-centred support is available when new-arrivals need it most.
The successful candidate will be a self-starter, skilled at relationship management and familiar to individual giving. They will need to be able to build corporate partnerships, develop and deliver campaigns that drive support from our donor base, create fundraising events that bring our work to life, and build and maintain effective donor stewardship and retention journeys that create proximity to our work. CARAS is intentional within our efforts to include community members throughout all aspects of our work, and the successful candidate must be deeply committed to community member inclusion in a manner that is meaningful and not extractive.
Additional benefits
CARAS offers 28 days’ annual leave per year. CARAS also pays into a workplace pension with employers’ contributions currently at 7%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.
Hours can be flexible and can include working from home. There are also benefits including discretionary leave available to study or volunteer, an enhance parental leave policy, and the opportunity to take a sabbatical.
About the role
This role focuses on scaling CARAS’s unrestricted income portfolio, building CARAS’s support base to sustainably increase our income. Working closely with the Head of Development and Impact, this will include:
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Planning and executing individual campaigns and appeals, including our annual Big Give campaign.
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Developing a powerful case for support, articulating our work, its impact and the impact donors have.
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Writing donor communications
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Developing and delivering effective donor stewardship and retention journeys to retain donors and maximise support.
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Identifying and cultivating relationships with our local community, building new partnerships with businesses and individuals to unlock giving opportunities.
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Inspiring an exciting range of community fundraising campaigns run by our supporters, providing help and guidance where necessary.
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Running fundraising events, bringing program teams and community members together with supporters to bring our work to life.
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Monitoring the performance and measure critically against targets.
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Undertaking research to understand who are supports are, their motivations to give, and plan engagement strategies.
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Managing a donor database.
The successful candidate will need to be able to work in Tooting for face-to-face meetings.
Person specification
Essential criteria:
• Experience successfully managing income streams to grow revenue and deliver results against agreed targets
• Excellent communication skills and experience in relationship management
• Excellent copywriting, creative and proofreading skills
• Experience reviewing and evaluating data, pulling out trends to inform future work • Experience monitoring and operating within agreed budgets
• Excellent organisation and administrative skills
• Excellent attention to detail
• Excellent IT Skills
• Ability to be self-motivated, manage own work and work as part of a team
• Commitment to the mission and values of the organisation
• Willingness to learn about issues facing refugees and asylum seekers
Desirable:
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Experience or knowledge of issues facing refugee and asylum-seeker groups
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Experience working with refugee and asylum seeker groups
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Experience working on individual giving within the charity sector
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Experience developing donor stewardship and retention strategies
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Experience building CSR partnerships
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Knowledge of one or more community languages (including but not limited to Arabic, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish)
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Experience managing donor databases
We are particularly interested in receiving applications from individuals with lived experience of the asylum system, whether in the UK or elsewhere.
Please submit your completed application form by 9am on the 29th of July 2024. Complete all sections and include examples where possible. Your examples can include your own lived experience, volunteering roles, education and previous employment.
Interviews will take place on Monday 5th or Monday 12th of August. Interviews will be in person, hosted at our premises in Tooting, South London.
The client requests no contact from agencies or media sales.
The Student Advisor is responsible for delivering high quality and empowering one-to-one advice and support to our student members. The focus of the role is to ensure that students can access the Kings College London (and linked institutions) regulations and procedures, equipping them with the information, tools and support they need to take the decisions that are right for them in their circumstances.
The Student Advisor will do this by:
- Delivering specialist advice through a range of channels
- Managing a caseload and keeping accurate case records
- Representing individual students at formal and informal University meetings
- Identifying policy issues/trends and communicating these to the Advice management team.
- Contributing to the development and delivery of KCLSU Advice and Wellbeing projects
Key responsibilities include:
Casework:
- Provide casework up to a specialist level relating to Higher Education regulations and relevant legislation (including Equality Act 2010 and Consumer Rights Act 2015)
- Support students throughout their case by impartially advising on appropriate options, reviewing correspondence and written statements and acting as an advocate in informal and formal hearings.
- Develop expertise in University regulations, processes and operations and apply this knowledge to individual cases
- Develop knowledge of University, KCLSU and External Services to enable appropriate signposting and referrals.
- Communicate complex and technical information in a straightforward, accessible way including for international students whose first language is not English.
- Design appropriate case strategies, using a coaching approach to ensure client involvement and ensure students are equipped to take action on their case.
- Professionally work with colleagues across the University including Student Conduct and Appeals, Student Support Services and Academic Departments; especially when dealing with sensitive and contentious issues where students are in conflict with the University.
- Manage own caseload, prioritising in accordance with KCLSU Advice procedures and keeping accurate and confidential case records and statistical information.
- Ensure all casework conforms to the policies and procedures of KCLSU Advice.
Developing Policy:
- Collect data and record information to enable KCLSU to analyse trends.
- Provide case studies and statistical evidence in support of student-led campaigns.
- Occasionally attend working groups, forums and committees to provide relevant expertise.
KCLSU Advice and Wellbeing Projects:
- Work with the Wellbeing Team to plan and deliver student wellbeing training.
- Work on collaborative projects with the University and KCLSU to provide the student experience in line with KCLSU strategy.
Application Process
If this is you, please download and complete an application form and an equal opportunities monitoring form from our website and email your application documents directly to our HR team.
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and closure days
- Discounts at Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Kindly note that KCLSU cannot provide a certificate of sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
We are proud to be partnering with a learning disability focused charity to find an outstanding, temporary, part time Governance Assistant (25 hours per week).
You will provide effective and efficient support to the Trustees and members of the charity and Trust; administering Board and Committee meetings and producing high quality minutes; facilitating the recruitment and induction of new Trustees and Governors; ensuring compliance with regulatory reporting requirements.
You will support the Head of Governance to enable the smooth running of team administration.
Taking the lead on administrative support for all Board and Committee meetings, including diary management, agenda drafting, minute-taking and any other practical arrangements required. You will act as a key point of contact for the Trustees and enabling their active involvement with the organisation.
You will also facilitate Trustee recruitment and induction, ensuring all new Trustees are able to access the information and tools needed to work effectively and maintaining a record of their onboarding information. You will also provide ad-hoc support to the Director of Finance & Planning.
This role is expected to be for around 3 months and is almost fully remote with occasional visits to their London office. Immediate start.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
As Supporter Care Coordinator you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised giving experience. Through all this you will play a vital role in supporting Viva’s core mission of effectively responding to the needs of vulnerable children around the world.
Your responsibilities will include:
- Supporter engagement – personally engaging with donors by email, letters, phone or in person
- Supporter care administration – ensuring accuracy in reporting and recording donations
- Coordination of Fundraising & Engagement team – supporting team communication and the Director for Fundraising & Engagement in team administration
- Operations and office support – ensuring Viva’s UK office runs smoothly
This role will suit you if you:
- enjoy engaging with supporters and building relationships
- are highly organised, thrive on accuracy and have a keen eye for detail
- are quick to learn and engage with systems and data, including financial software and information
- would love to join a welcoming, creative, supportive and international team
This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home: some working time will be needed in the office on a weekly basis but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
The closing date will be midnight on Sunday 4 August 2024 and interviews will be held in Oxford in the week commencing 19 August 2024.
The client requests no contact from agencies or media sales.