Information Jobs
We have an exciting opportunity for a Senior Caseworker to join the Hate Crime Team in Sussex, working 30 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is a hybrid working role and is based at our office in Shoreham-by-Sea for a minimum of one day a week. As a Senior Caseworker in the Hate Crime Team you will:
- Effectively lead and develop a high quality, innovative and pro-active hate crime service for victims and witnesses.
- Manage a team of specialist hate crime caseworkers, providing regular supervision, case management review and support.
- Have experience in working with vulnerable adults and/or families
- Ensure that services are delivered in accordance with the service specification and performance targets set by the services funders, in line with Victim Support's policies, procedures, business process and plan.
- Ensure that the service prioritises the safety, security and dignity of service users.
- Provide advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.
- Have a successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Director of People
Reports to: CEO
Galop
Salary: £60k–£65k
Contract: 12 months Fixed Term Contract
Hours: Full-time or Part-Time (5-4 days per week) -with flexible working options available
Location: London
About Galop:
Galop is the UK’s LGBT+ anti-abuse charity, working with and for thousands of LGBT+ people who experience abuse and violence every year.
Galop specialises in supporting victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, so-called “conversion therapy”, and other forms of interpersonal abuse. Using what is learnt through working on the frontlines with clients, Galop works on national and local policy change to improve outcomes for LGBT+ victims and survivors of abuse and violence.
Galop is a service run by LGBT+ people, for LGBT+ people, and the needs of the community are at the centre of what they do.
About the Interim Director Of People role:
Following a significant period of growth over the last three years, Galop is now in a phase of stabilisation to ensure our workforce is supported in continuing to deliver essential services to the LGBT+ community. We are seeking an experienced Interim Director of People, Culture, and Operations to join our team. This role is critical in driving our strategic initiatives related to human resources, organisational culture, and operational efficiency.
Some of the key areas of responsibility will include:
· Develop and implement people strategies that support our mission and goals and act as a key member of the Senior Leadership Team, contributing to strategic planning and decision-making.
· Foster a positive, inclusive, and equitable workplace culture and promote diversity and inclusion across the organization, working with an Anti-Racism Consultant.
· Implement training and development programs focused on legislative soundness and cultural competency and intersectionality.
· Provide leadership and mentorship to staff, promoting a collaborative and high-performing work environment with Line manager responsibility for an HR Advisor, Senior Operations Manager and managing relationships with external professionals, including HR consultants and IT and data management support.
About the person:
The successful candidate will have a profound understanding of the complexities and intersections within the LGBT+ community and workforce. Supported by a Trustee Board that includes senior HR expertise, this role requires someone who has experience in establishing a trusted culture, preferably within a third sector organisation. Minimum CIPD Level 5 (or equivalent experience), including a solid understanding of UK employment law.
How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Galop on this appointment. If you believe your values align with those of Galop and you are keen on joining the organisation as they strive to deliver the mission on an increasingly national scale, then we would love to hear from you.
To receive the full recruitment pack, which has the details about this role and how to apply, please send your CV to Kate at Charity People.
Timeline:
Closing date for applications 9am Thursday 8th August – CV and Cover Letter
First round interviews: Thursday 15th August
Final stage interview: Wednesday 21st August
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustments so we can help make the application process work for you.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm
Contract length: 12 months (with the possibility of extension depending on funding)
Salary: £16,731 (includes London weighting)
Location: To cover the London area, ideally based in West London or within commuting distance
Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.
Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: late August
Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.
What We Offer:
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
· An extra day off for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Flexible working
· Annual travel card (zones 1-6)
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.
Specifically Seeking Candidates With:
- Living in the London area, ideally based in West London or within commuting distance
- Frontline care experience (desirable but not essential)
- Understanding of criminal justice processes (desirable but not essential)
- Research and advocacy skills
- Resilience and willingness to grow
- Competent I.T. skills for remote work
Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply Now: If you're up for a new challenge and have the skills, apply now.
Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
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The client requests no contact from agencies or media sales.
We are excited to be recruiting for a new Communications Coordinator at Volunteer Centre Hackney who will play a key role in helping increase volunteering and grow strong thriving communities across Hackney. Using wide-ranging communications, you will be vital to reaching diverse people across the borough and building key partnerships to help people enjoy the benefits of our services - all of which hugely improve people's lives and bring people and communities together.
The Communications Co-ordinator will play a key role in helping to build, promote and retain VCH’s public profile with a diverse range of audiences, helping us to drive volunteer sign-ups in Hackney, and promote our services to a wide range of stakeholders.
We have recently launched a whole new website and branding, so this is an exciting time to join our team. We have started to work together with residents to make films and are making plans to increase both our reach into specific communities, as well as promote our impact to new funders and partners.
You will plan, write and distribute a range of content across the marketing mix including our website, blog, newsletters, social media and in print. This includes writing copy and sourcing imagery for VCH events and activities, creating regular e-bulletins, updating social media channels, creating content to share the impact of our work, as well as helping to promote outreach and other events and activities to various diverse communities. This will be done together with VCH staff and volunteers, who you will support to co-produce interesting content.
You will take the lead in developing and implementing regular communications campaigns that celebrate the diversity of, and our work with Hackney’s local communities. This will include targeted campaigns around a number of topic specific awareness days, as well as with and for specific communities, to increase our reach across diverse populations.
You will roll out our brand refresh across all our programmes, working together with VCH staff to ensure buy-in. You will be proactive to create new and interesting materials to promote our services and their impact to a wide range of stakeholders including new funders as well as partners, and will ensure all our social media channels and websites are updated.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.
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FUNCTION:To manage the effective implementation of programme delivery and development in your areas. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.
WHERE THE ROLE FITS: Reporting to: Co-Executive Director - Programmes (Interim) Direct Reports: Network Managers (x3)
PAY BAND: £33,600 per annum
CONTRACT: Permanent
HOURS: 5 days per week, 37.5 hours
LOCATION:Home based with regular travel across Merseyside, Tyne and Wear, Tees Valley Regions. Candidates will be required to reside within the region.
WHAT WE DO
Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.
We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.
Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.
THE ROLE
Purpose: To manage the effective implementation of programme delivery and development of Merseyside, Tyne and Wear, and Tees Valley Regions. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.
Manage The Girls’ Network mentoring (and other) programmes in your region:
Partnership development:
- Develop effective partnerships with new schools, recruiting them into The Girls’ Network’s programme to enable your team to meet regional targets. Maintaining relationships for successful renewals.
- Collaborate with fundraising colleagues during the engagement process of new corporate partners, to ensure regional targets and needs are met e.g. income, mentor numbers, programme content.
- Oversee delivery of mentor opportunities for the region’s corporate partnerships, ensuring Memorandum of Understanding are met, referring any issues of concern to the Fundraising team for support and guidance.
- Provide relevant information to fundraising and Monitoring Evaluation Research and Learning colleagues on any Tier 1 partners in the region, to enable production of evaluation reports
- Lead on delivery of the region’s awareness events, acting as the key contact person.
- Collaborate with the Fundraising & Communications team on key campaigns, e.g. International Womens’ Day, to reach key audiences and help build awareness and support income generation.
Mentor Community Development:
- Work with programme colleagues and the fundraising team to identify regional mentoring needs and coordinate the implementation of a mentor recruitment and engagement plan in your region, ensuring your region has an appropriate amount of mentors to run programmes.
- Lead on the implementation and delivery of the region’s events, acting as the key contact person.
Safeguarding support and leadership:
- Provide day-to-day safeguarding support for the Programme team in the North of the country – escalating issues to the Safeguarding lead where appropriate.
- Provide feedback on key safeguarding risks or issues, and needs for development or training to the Safeguarding Lead
Monitoring and evaluation:
- Oversee the collection of regional data and ensure that your staff keep Salesforce up to date with mentee, mentor, schools and partners relationships to effectively track the progress, and impact of mentoring relationships.
- Periodically evaluate and report on the progress and impact of The Girls’ Network initiatives in the region.
- Hold overall responsibility for regional targets, reporting to Senior Leadership Team.
- Manage and allocate the budget for the mentoring programme in the region, to cover workshops, celebration events, travel etc
Line Management of region’s Network Managers:
- Manage Network Managers in the region, through regular 1:1s and accountability of reporting.
- Support the wellbeing and professional development of your regional team.
- Cover or support with programme delivery when needed.
Grow our network in your region:
- Identify opportunities for growth in North region and work with Senior Leadership Team to develop regional strategy
- Advocate and promote The Girls’ Network at every opportunity to raise awareness of the charity and encourage community members to become mentors
Programme Leadership within The Girls’ Network Team:
Learning & Development
- Provide shadowing opportunities to Network Managers in other regions.
- As agreed with the Co-Executive Director - Programmes (Interim), travel to other regions to provide targeted training to other Network Managers.
- Coordinate Network Managers’ induction and recruitment.
- Contribute to The Girls’ Network culture of shared learning
Responsibility for an additional workstream:
- Each senior network manager is responsible for progressing aspects of programme workstream to timelines agreed with the accountable member of Senior Leadership Team. These may vary with need over time. Workstream to be agreed with Line Manager, but may include worksteams such as:
- Programme Process and Resource Development
- Safeguarding
- Sales Development etc
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes:
- You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of everything
- You have excellent project management skills, are target oriented and will work towards achieving the Obejctives and Key Results of the role
- You care about the details and have excellent organisational skills, as well as being able to understand and drive towards the bigger picture
- You are excellent at managing a variety of stakeholders both face to face and at distance/online. You have the ability to create and maintain strong relationships with a variety of people from senior leaders in schools, local authorities, corporate organisations, line reports and volunteers
- You have line management experience
- You are flexible in your approach to working with a small organisation and understand the time and resources it takes to deliver
Desirable skills, knowledge and attributes:
- Have experience using a Customer Relationship Management system / Salesforce for tracking communications and income, and to create reports
- You have a high standard of computer literacy (e.g. Excel, Word, PowerPoint) and are able to adapt quickly to new systems as required.
- You are proactive, solution focused and quick to learn
- You are able to plan and prioritise your own workload, supporting others to do the same
- You have experience of safeguarding young people.
OUR BENEFITS
We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.
Benefits:
- Pension scheme; employer contribution of 3% and employee of 5%
- 27 holiday days per year, plus public holidays (pro-rata)
- Extended and comprehensive sick pay policy
- Enhanced Family Leave pay policy
Learning & Development:
- Annual training budget for development upon completion of your probation period
- Professional development support and allocated time off for training
- Continual learning and development through team days and whole staff training.
The Way We Work:
- Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
- A positive and supportive team culture, regular check-ins and optional social events
- Working from home allowance to support you with essential tech needs
- We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.
OUR VALUES
- We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
- We are curious: we listen, we learn, and we do something about it
- We are unashamedly ourselves: we are authentic and celebrate each other for who we are
- We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
- We believe in the power of connection: that we can achieve more by working together.
YOU CAN'T BE WHAT YOU CAN'T SEE
We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.
HOW TO APPLY
Please visit our website for further information, the candidate pack and details on how to apply.
- Final deadline: 9am Friday 9th August.
- Interviews will be help online on Tuesday 13th or Wednesday 14th August.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
Programme Overview
The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.
Palladium is responsible for delivering the programme in the South East of England
Primary Duties and responsibilities:
As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.
Your responsibilities will include:
· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.
· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:
o Building rapport and a positive working relationship with each customer.
o Assessing the customer’s starting position to decide how to best meet their needs.
o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.
o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;
· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;
· Work collaboratively as part of a small team to ensure excellent support for all customers;
· Deliver programme in accordance with contractual Service Level Agreements and company standards;
· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;
· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;
· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.
Skills and experience:
Required
· A passion for working with people
· Experience of working in a customer engagement and support-focused role
· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed
· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements
· A level of independence and professionalism to work independently
· Detail-oriented with strong organisational and communication skills
· The ability to be based in, and travel around designated catchment areas, candidates already based in Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.
Desirable
· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience
· Experience delivering one-to-one employability support or ESOL assessments and training
· Trained in trauma-informed approaches and safeguarding
· Access to a reliable vehicle and a full, clean drivers licence
· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba
Key Competencies:
· Ability to engage, motivate, challenge and inspire;
· Proactive and solution focused, bringing both creativity and practicality to bear;
· Excellent communication skills;
· Performance and target focused;
· Excellent organisation and prioritisation skills;
· The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.
Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that disabled applicants that meet the required criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living wage Employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidate will work 35 hours a week over 5 days, including evening and weekend work as required by the company. This role will cover North England and North Wales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Development Managers to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
As a Community Development Manager, you will lead and inspire a team of Community Builders, fostering collaboration, innovation and commitment to community impact working in an ABCD informed way. The aim is to connect and re-engage members of the AFC with the services at Help for Heroes and within the wider community.
This is an exciting and varied role for dynamic and confident individuals, in which the right candidate will work directly within communities across the UK; bringing the Armed Forces Community together to improve wellbeing and make the community a better place to live. The main purpose of the role is to contribute to the leadership of an integrated, community development and hybrid volumizing offer which improves reach and sustained positive impact for members of the Armed Forces community.
About You
You will be responsible for the effective line management of a dispersed community-based team and have experience managing co-designed/co-delivered community development initiatives. You will recognise the potential for growth and expansion within these communities and empower local people to exact changes focused on what’s important to them.
You will have a genuine professional commitment to ABCD informed delivery, possess the capacity to work collaboratively with others and pilot projects for new community development initiatives by identifying and creating viable plans for growth and expansion to increase reach, impact and accessibility across the AFC.
Key Responsibilities
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Coordinate locality-based Community Development related services
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Provide line management for a regionally specific team of Community Builders, positively participating in line management meetings, annual appraisals, monthly and quarterly team meetings as required facilitating 1:1 and group line management supervision including volunteers
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Act as safeguarding and health and safety lead for your regional team ensuring safe practice
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Set clear objectives and performance expectations for Community Development colleagues/volunteers and programme activity
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Identify and leverage community assets and resources to support community development initiatives
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Support the collation of evidence and impact data
PLEASE NOTE: There is a requirement for frequent travel extensively within the regions allocated for this role. There will be evening and weekend working as required and flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
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Educated to degree level in a relevant field (Social Science, Community Development, Health and Social Care), related field, or hold an equivalent professional Community Development qualification.
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Demonstrable experience of senior management/leadership of a Community Development team or integrated multi-disciplinary service informed by Community Development principles
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Proficiency in managing projects from conception to completion
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Outstanding written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively
About The Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
What We Offer
To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.
The North West Air Ambulance has been saving lives for 25 years, providing enhanced pre-hospital care. They quite simply bring the hospital to the patient, regardless of their location across the North West.
“When I regained consciousness at the hospital, my surgeon told me that whatever North West Air Ambulance Charity did prior to my arrival saved my life. The work that they do is nothing short of amazing! [Patient]
Do you want to be part of the passionate and talented team that raise funds to keep this remarkable service running?
The Role
We are looking for an Individual Giving Officer to join this reputable charity.
Duties will include:
- Meeting specific income targets and contributing to the overall Individual Giving strategy.
- Delivering acquisition campaigns including direct mail appeals, Face-to-Face recruitment and regular giving.
- Analysing income and expenditure on a monthly basis. Reporting on variances, monitoring KPI’s, making recommendations and forecasting future results.
- Delivering effective campaigns and appeals using a variety of channels.
- Developing and maintaining strong, positive relationships with supporters, donors, volunteers and team members.
The Person
We are looking for someone with exceptional written and verbal communication skills, and someone who has the power to persuade, motivate and inspire donors. You must also have the skills to negotiate effectively and build internal and external relationships.
You will be experienced at prioritising a high and varied workload to meet tight deadlines, including making decisions and working proactively to solve problems and maximise opportunities.
We are looking for creative and innovative individuals with the passion and enthusiasm to deliver results to support the charities future growth. Could this be you?
Why NWAA?
NWAA is a widely recognised charity brand within the North West. Not only does the charity impact the region so positively, but it is also an incredibly supportive, collaborative and fun team to be a part of, with a successful and vibrant fundraising team. On top of this, the charity’s benefits include:
- 25 days annual leave and bank holidays
- Cycle to work Scheme
- Life Assurance
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- 24-hour confidential Employee Assistance helpline
- 6% Employer Contribution to pension
- Extra days holiday for length of service
- On-site parking
- Holiday buy back scheme
- Blue Light Card
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent & full-time (although flexible working or reduced hours considered) and offers the opportunity to work flexibly from home and from the office in either Barton or Knowsley.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Contract Type: Full time/Permanent
Salary: £46,800 p.a. plus benefits
Hours: 39 hours per week
About Them:
Each year, they provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.
They make a difference to clients by enabling them to feel valued and supported. They have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Their values – respect, empowerment, responsibility, and excellence – guide everything they do.
The role:
They have been transforming lives for more than half a century, and over this time they have successfully grown their services and developed strong relationships with their stakeholders, partners, and suppliers. They have ambitious plans and aim to continue to strengthen their activity and grow to support more clients in the future.
They currently manage just over 900 units (living accommodation) where they are responsible for repairs and maintenance. For this role, they are looking for someone to manage their reactive repairs service and voids. This will include managing their Inhouse Repairs Team and external contractors to ensure repairs and void works are completed to the required standards and timescales, along with ensuring their properties are safe, secure, and inspected at the required frequencies. There will be regular contact and liaison with their In-House Repairs Team, staff, external contractors, and residents, so good communication skills are required.
The role will involve frequent travel across their stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, but there will be a need to be in their various offices as and when required.
They are ideally looking for:
• Experience in delivering repairs, maintenance, and void management within the sector. • Management of trade operatives or direct labour, and management of external contractors. • Delivery of works against agreed performance indicators, contractual and statutory requirements, and within agreed budgets. • Ability to produce specifications and ensure works are carried out to the required standard. • Awareness of property legislation and standards relating to social and supported housing. • Ability to organise their own workload and provide regular updates on progress. • Good IT skills as this is a key part of the role. • Good communication skills, especially dealing with staff and residents face to face.
Tick most but not all the boxes?
The best candidate rarely does! If you are excited by this role, share their values, and feel you have most of what they are looking for, go ahead and apply – you could be exactly who they need.
Their benefits are great too, they include:
• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year. • The opportunity to buy or sell up to five days annual leave per holiday year. • A defined contribution pension scheme and life assurance. • A comprehensive range of discounts and wellbeing resources through their benefits platform.
Other things you need to know
They celebrate diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If you need any adjustments during the application or selection process so you can do your best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Maintenance Coordinator, Facilities Manager, Building Maintenance Manager, Maintenance Operations Manager, Property Maintenance Manager, Plant Maintenance Manager, Maintenance Director, Facilities Maintenance Supervisor, Maintenance Planner, Maintenance Foreman, Maintenance Team Leader, and Facility Operations Manager.
REF-215749
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£57,545 per annum
37.5 hours per week
Putney Office / Hybrid working
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
To provide overall leadership on the strategic development and income by ensuring the organisational support services are enabled through: tendering activity, project management, fundraising, and achieving placement targets.
St Christopher’s Academy
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.
Applicants should have
- Education to A level standard, or equivalent.
- Previous sector or relevant experience within a similar environment where the customer is a public body.
- Experienced selling & promoting spot purchase fostering, children’s residential, leaving care & supported accommodation.
- People Management experience and working collaboratively with key stakeholders.
- Strong business plan, tenders and bids writing skills.
- Ability to build effective working relationships with commissioners and deliver effective presentations.
- Analytical skills - the ability to analyse financial & statistical data to inform decision-making.
What you should expect from us
- £57,545 per annum.
- Annual salary review based on performance.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification.
Closing date: 11th August 2024
Interview date: 21st and 28th August 2024
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
I Bike Schools Officer
(Scotland)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4298)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Selected Schools in East Dunbartonshire with home working flexibility when not delivering in-school sessions
About the role
The I Bike Project has been running since 2009 in Scotland, working with schools around the country, promoting healthy travel choices in Education. As the I Bike Schools Officer you will work with selected schools around the Bearsden and Milngavie areas of East Dunbartonshire to promote cycling, scooting and walking to and from school and other journeys.
This holder of this position supports school staff and volunteers, promoting active travel within the school community. You will harness local authority resources available for active travel and create connections between schools, external partners and the bicycle industry.
Candidates should be based within the geographical area with regular travel expected and the option of working hybrid from the nearest hub base in Glasgow.
About you
You should have experience of working with children and young people. Along with working in schools, community groups, environment projects or young people in another setting.
You will also have good written and verbal communication skills. Excellent presentation skills and report writing skills alongside the ability to engage with a wide range of age-groups. You will be able to prioritise your own workload.
You will have undertaken or be willing to undertake the National Standard cycle Instructor training and bike maintenance training.
A UK clean, valid driving license is vital for this role.
We ask you demonstrate your knowledge of Active travel programmes in Scotland.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return, we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 29 August 2024.
- Interviews will take place at the Glasgow Hub on the 16th or 17th September 2024. If you are unable to attend in-person, please contact us to arrange a virtual meeting.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Drug and Alcohol Coordinator
Location: Durham, DH1 3BQ
Hours: Full time, 37 hours per week
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
An exciting opportunity has arisen for a DACT Navigator (Drug and Alcohol Care Team) to support the organisation’s service delivery within the community services. As a DACT Navigator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, and supporting those within the community. You will take a “whole person” holistic approach to ensure that every service user’s package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.
As DACT navigator, you would support:
- Those experiencing ongoing alcohol and drug issues
- Mental health is identified as an underlying issue or drug and alcohol related.
- Ongoing complex mental health need (self-reported or diagnosed) which is impacting on being able to address their substance misuse or impacting on their engagement with the service.
- Risk levels identified as moderate to high, i.e risk taking or erratic behaviour, self-harm and fluctuating suicidal ideation.
- Not currently referred or engaging with CMHT
- Possible frequent attendance at hospital, calls to crisis team, frequently referred to services but often does not engage.
- Identified at either complex case, MDT, Hospital liaison, crisis team or mental health huddles.
Please note this role is based across county Durham - driving licence is essential.
This role does involve occasional weekend working, there is a rota and every 12 weeks you will be required to work 9-12 on a Saturday
Skills and Qualifications
- NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
- Proficient in Microsoft Office programmes.
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
- Delivering 1-2-1 and group therapeutic interventions.
- Experience of working with carers and families.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
The organisation is an equal opportunities employer
They welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. They also welcome applications from people with lived experience with substance misuse.
Royal Voluntary Service has an opportunity available for a Trusts and Statutory Fundraising Manager to join our team. You will join us on a full-time permanent basis, and in return, you will receive a competitive salary of £41,970 per annum. This is a home-based role with occasional National travel.
About the Trusts and Statutory Fundraising Manager role:
The Trusts and Statutory fundraising team meet donations targets by looking for suitable opportunities to apply to trusts, statutory and lottery funders to enable delivery of charitable impact. The Trusts and Statutory Fundraising Manager plays a key role in the development and delivery of the charity’s Trusts and Statutory fundraising strategy.
They attract new large funders to the charity and ensure the highest levels of stewardship to grow and maintain relationships. They investigate and maximise new income opportunities and play a key role in analysing the performance of our portfolio and progress against KPIs. They work collaboratively and influences with other members of the Fundraising directorate, and wider organisation to lead and coordinate cross team initiatives.
They lead on trust fundraising for specific RVS projects, e.g. Virtual Village Hall or dementia services. Ensures that funders’ expectations are met, and targets reached, by managing cross- departmental individuals and groups. They work with the Head of Trusts and Statutory Fundraising to create informed future plans and budgets
Hours: 35 hours, Monday to Friday
Benefits
26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata). Ten weeks company sick pay following successful completion of probation. A great pension scheme
2 x Salary Death in Service Benefit, subject to qualification. Enhanced Family Leave schemes. An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
A 24-hour doctor line, financial support with dental/optical and other therapies. A free and confidential employee assistance programme with up to six face-to-face sessions counselling included. Extensive online and on the job training to ensure you will succeed in your role
Opportunities to discuss flexible working. Opportunities to develop new skills and progress your career. The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Trusts and Statutory Fundraising Manager:
Knowledge of the funding sector and the work of the charity, making a credible ambassador for the charity. Understands and implements good funder stewardship practice. Understands the requirements of the fundraising regulator, particularly as it applies to trusts and statutory funding.
Excellent knowledge of trusts and grant givers in the UK, including giving trends. Talented writer, able to craft compelling narratives to showcase our cases for support and our impact. Persuasive interpersonal and negotiation skills.
Highly articulate and numerate. Good analytical skills, including analysing and manipulating data for project reporting. Able to consider patterns and potential and feed into future planning.
Proficient with financial information, including presenting budgets to external audiences. Solution focused, able to work with others to find solutions so that activity can progress.
Substantial (three or more years) proven track record of raising five and six figure gifts from Trusts, Foundations, or public bodies, and demonstrable experience of meeting financial targets. Experience of undertaking prospect research, pipeline management and feeding into future planning. Experience of using Raiser’s Edge or other fundraising databases.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Trusts and Statutory Fundraising Manager please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is 12 August 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
DEBRA is seeking members for its Charitable Purposes Committee to inform to inform and develop the Charity’s evolving care and research strategy. Our Charitable Purposes Committee advises our Board of Trustees and is responsible for ensuring that the Charity’s resources are used effectively to support our provision of lifelong care and support for sufferers of the genetic skin disorder Epidermolysis Bullosa, and to support our investments in cutting edge research to find a cure for this debilitating condition.
Key responsibilities of the Charitable Purposes Committee are to:
- Review DEBRA UK’s Research & Care Strategy as it relates to research, health and community support and social policy on an ongoing basis.
- Receive and review reports from medical and scientific experts on current research activities.
- Determine, taking appropriate advice, the priorities for care and research expenditure each year.
- Oversee collaborative partnerships on care and research.
- Develop membership engagement, support and services.
- Review and develop healthcare initiatives to support member care.
- Receive reports on changes in national policy or practice within health and social care and agree appropriate responses from the Charity.
We provide any training necessary to allow you to fulfil your committee duties. This is an unpaid volunteer role, but any reasonable travel expenses will be reimbursed in line with the Charity’s expenses policy.
Meetings of the Charitable Purposes Committee currently take place four times a year, each lasting between 2.5-3 hours. The term of appointment is three years.
About the Organisation
DEBRA was the world’s first EB patient support group, set up in 1978. We have come a long way since then, working internationally through a network of nearly 50 DEBRA groups to share information and best practice. We fund pioneering research, provide specialist healthcare, promote international best practice, and deliver lifelong support to individuals, families, and the entire EB Community.
Diversity
The charity is committed to building a diverse and inclusive environment and therefore welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. The charity aspires to maintain a representative and diverse Board including women, individuals from ethnic and LGBTQIA communities and those living with disability. Applications from these communities would be welcomed.
Selection Criteria
We’re looking to recruit people from a wide range of experiences and backgrounds. If you believe you have skills developed from your professional life combined with the proactivity, commitment and drive to make a difference and bring a new perspective we would love to hear from you.
We are particularly encouraging applicants who have experience of operating within the NHS, have worked with charities that run a health/support service (including hospices), practising specialty health professionals (e.g. physiotherapists, podiatrists, or dieticians) or applicants with experience as a GP.
Essential Skills
Experience of one or more of these fields, Healthcare, Medicine, Health Tech, Nursing, Pharmaceuticals, Research, Social Care, Ability to challenge and to be a critical friend where necessary, Innovative, and collaborative mindset, ‘Can do’ and positive attitude.
How to apply
If you think you can help steer DEBRA as we journey forward, please email HR @ debra . org . uk
1. Why do you want to become a DEBRA Committee member?
2. What skills do you believe you can bring to the committee??
3. What experience will you bring to the committee?
You can send this submission as a written statement, a video or aural submission. DEBRA is committed to being an inclusive charity, and we welcome and encourage applications from all sections of the community. The successful candidate will need to undertake a DBS check and sign a non-disclosure agreement.
Location: Hybrid - Home or Dual Based with nearest hospice
Contract Type: Permanent/ Full time
Salary: £23,793 to £26,366 per annum
Hours: 37
The role of a meticulous and organised Lottery Administrator is sought to oversee the day-to-day administration of lottery activities. The successful candidate will ensure that all lottery activities are compliant and carried out within relevant regulations and company policies, providing exceptional customer service to supporters and internal teams.
About the role:
- Prize-led fundraised income is a significant source of funds, ensuring vital care for children and young people with life-limiting conditions continues.
- Responsible for the day-to-day administration of all lottery activities, ensuring that records and transactions are accurately maintained
- Liaising and coordinating with external lottery providers
- The role involves handling supporter enquiries and resolving any issues relating to lottery operations
- Supporting the Lottery Officer and working alongside the creative team to deliver promotional materials and campaigns together with delivering excellent stewardship to retain and develop the lifetime value of every supporter
- Able to work on your own initiative as well as being a good team player . This is a busy role within a supportive and hard-working team.
About you:
Seeking someone with experience in administration preferably in a charity environment.
- Excellent administration and organisational skills with experience of working in a busy administration role
- Experience of working autonomously and to deadlines
- Excellent keyboard and data inputting skills
- Able to explain technical concepts efficiently and clearly
- Ability to work in an inclusive, collaborative, and flexible manner
- Ability to interact effectively in sensitive or emotional situations
- Strong verbal and written skills
- Excellent IT skills
About the employer and why join:
An established and highly successful charity providing hospice care for children with life-limiting conditions and their families in the Southwest of England.
Offering a flexible work environment, with home working, autonomy to manage your own diary and workload as part of an exciting, professional and creative team. They are passionate and proud of the work they do and the real difference they make to the community.
What is Offered:
Benefits of working include:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- Personal pension scheme with 7% employer contribution
- Family-friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing and counselling services and employee assistance programme
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference
Join the team...
Make a meaningful difference making the most of short and precious lives.
Apply Now:
Committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. Applications are welcomed from all sections of the community.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner, or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the organisation as an employer.
Experience in the following is relevant: Lottery Manager, Lottery Operations Manager, Lottery Director, Lottery Coordinator, Lottery Supervisor, Lottery Program Manager, Lottery Sales Manager, Lottery Systems Administrator, Lottery Compliance Officer, Lottery Marketing Manager, Lottery Operations Director, and Lottery Administration Specialist.
REF-215828