Information And Support Officer Jobs

We are expanding this vital role and looking for a full-time Money Course Coordinator to match our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered in-person or online, taking place in a range of different locations across our network.

This role will involve taking ownership of the planning and running of our free and paid-for courses in all their forms. The role holder  will act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard. 

For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal and presentation skills. 

• Full training given

• Location flexible, with a minimum of two days per week in our London office and some evening working e.g. running or supporting with workshops and courses, and occasional forums, training and meetings (TOIL will be available); and regular travel to a range of locations

• Contract start date from 1st April, 2025

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Client Advisers are the first point of contact for clients.  They provide advice and guidance, case management, grant processing and support the client journey through our services. 

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas such as welfare, budgeting, housing, debt and mental wellbeing, ideally gained within the charity sector.

You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification. 
 

Closing Date: 9.00am, Monday 20 January 2025.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

INTRODUCTION TO GIRLS NOT BRIDES

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage, where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
 

INTRODUCTION TO THE ROLE

This role sits within the global communications team – part of the External Engagement directorate – at Girls Not Brides and will report to the Communications Manager. This position will play a pivotal role in supporting the organisation to reach strategic audiences, shaping conversations around ending child marriage, and positioning Girls Not Brides and our members as thought leaders. This role will shape our engagement with media as key strategic influencers and partners to advance the ending child marriage agenda, with a focus on global and cross-regional outlets.

The successful candidate will work closely with internal teams to identify opportunities to engage media in order to influence powerholders and to shape the global and cross-regional narrative around child marriage. The candidate will be responsible for ensuring timely response to breaking news, ensuring adherence to internal procedures and processes.

Job location

London, UK (hybrid with up to two days on site per week). May include international travel.

Accountable to

Communications Manager

Salary range

£32,600 rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.

Contract

This is a permanent full-time role. The successful candidate must have the right to work in the United Kingdom.

KEY RESPONSIBILITIES
 

Media engagement and storytelling (60%)

● Develop and implement media plans aligned to communications, external engagement, and secretariat strategy.

● Manage Girls Not Brides’ press office function and media inbox, managing and coordinating day-to-day media enquiries and responding to requests in coordination with internal teams.

● Build and maintain relationships with journalists and media contacts for global and regional media outlets.

● Work with internal colleagues, including in regional teams, to proactively identify opportunities for media engagement linked to key events, moments, and learning outputs.

● Identify opportunities to position Girls Not Brides CEO, champions and members across key media outlets.

● Brief and prepare Girls Not Brides staff, champions, and members for media interviews and engagements, including developing talking points, advising on messaging, and arranging media training where necessary.

● Respond rapidly to breaking news, informing colleagues of news, and producing news pieces for the website, liaising with subject matter experts for content and evidence

● Develop, implement, and manage risk assessment, management and mitigation measures for external engagement activity.

● Develop and manage processes for Girls Not Brides positioning and response process to critical issues and news.

● Grow and maintain a database of critical media contacts.

● Monitor media coverage of child marriage around the world, identifying trends, opportunities, and risks to inform strategic decisions.

● Produce media coverage reports, maintain media logs, and report on the impact of media engagement.

● Proactively develop and disseminate press releases, opinion pieces, stories, blog posts, speeches, and other written or multimedia content to strengthen Girls Not Brides’ positioning and impact.
 

Wider communications responsibilities (40%)

● Champion ethical communication principles and processes internally and with external media contacts, ensuring best practices are followed for informed consent and ethical content gathering and storytelling, acting as the champion for ethical communications

● Gather content, including photography, film and written, applying ethical communications principles.

● Support our members in increasing their capacity to tell their stories of impact and to engage media.

● Support copywriting for blog, website and other channels as needed.

● Support design of digital and print products, marketing materials, and video storytelling as needed.

● Support translation of communications materials across our core languages.

● Play an active role in the Global Communications team and External Engagement directorate, working on whole team projects as required.
 

Wider Organisational Responsibilities

● Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.

● Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.

● Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.

● Ensure that internal databases and monitoring information are kept fully up-to-date.

● Commit to ongoing personal development and learning.

● Fulfil any other reasonable requests for the advancement of Girls Not Brides.

PERSON SPECIFICATION
 

Essential experience

● Professional experience in media engagement and public relations for not-for-profit organisations, social movements, research centres, or social enterprises, or for media outlets on human rights, gender equality or international development topics, ideally across multiple regions

● Experience with media relations principles and practices, including experience in building and maintaining relationships with journalists and global media outlets.

● Experience developing and implementing public relations risk assessments, and developing and implementing response processes.

● Significant experience in creating written content, including articles, blogs, case studies, data-driven stories, people-centric stories, news, opinion, keynote speeches, etc.

● Experience in ethical content gathering, including photography, film and written storytelling, and knowledge of ethical best practices and standards for public relations professionals.

● Experience using and maintaining asset management systems.

● Experience identifying and tracking media coverage and trends, and using insights to inform future planning.
 

Essential skills and knowledge

● Excellent written communication skills, with the ability to effectively convey complex ideas and key messages with nuance to diverse audiences.

● Excellent networking, interpersonal and relationship-building skills, as well as the ability to persuade and inspire others.

● Proficiency in crafting compelling written storytelling content for various platforms, including media, press, website, blog, and newsletters.

● Crisis management skills, with the ability to handle sensitive issues and maintain composure under pressure.

● Strong knowledge and demonstrable engagement in current affairs and girls’ and women’s rights.

● Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.

● Proactive, excellent time management, and able to meet rapid deadlines and respond rapidly to changing priorities.

● In-depth knowledge of media monitoring and media management platforms.

● Understanding of how media engagement fits into a multi-channel strategy for influence.

Desirable skills and knowledge

● Skilled at using third-party email marketing tools, such as Campaign Monitor

● Skilled at producing graphics and video content across relevant programmes, including Canva, CapCut and the Adobe Creative Suite

● Able to speak, read, and write in at least one other language, ideally French, or Spanish.

Essential values and attributes

● Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.

● Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.

● Willingness to work flexibly and regularly travel internationally, as necessary.
 

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to; an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
 

How to apply

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The closing date for this role is 09:00 GMT on 14 January 2025.
 
In-person interviews will be conducted between 22-31 January 2025.

To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.

We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.

Reporting to: CEO
Key relationships: Grants Manager, Grants Officer, Grants Administrator and Communications Officer
Location: The Rufford Foundation Office, Central London. Staff must work a minimum of 2 days per week from the office. There may be occasional travel overseas.
Benefits: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
Hours: Full-time, 35 hours a week, Monday to Friday.

About The Rufford Foundation

The Rufford Foundation is a grant-making charity that provides funding for nature conservation programmes and projects.

The flagship Rufford Small Grants Programme awards funding to individuals working in developing countries who are starting on the ladder of conservation research and establishing pilot programmes. Since its inception in 1999, the Rufford Small Grants Programme has given over £37 million through more than 6,100 grants to projects in over 150 countries. The programme identifies scientists and practitioners at the early stages of their careers and provides targeted support to enable them to achieve their goal of making a difference in terms of conservation. A searchable database of Rufford Small Grants projects can be found on our website.

In 2023, we started to pilot our Organisational Grants funding stream to provide core, multi-year funding to small local NGOs to help them strengthen their financial and institutional capacity to ensure long-term viability.

This is an exciting time to join The Rufford Foundation, as the postholder will play an essential role in encouraging grantees to apply for further funding. This new role will sit within the conservation team to coordinate the delivery and oversight of Rufford Small Grants.

Rufford Small Grants are renowned for being an important milestone in the careers of conservationists and researchers who may have limited experience in designing and delivering projects. We are very aware that unforeseen issues may arise and are considerate towards requests for project changes. The Monitoring, Evaluation and Learning (MEL) Officer will review all project updates and reports to track project changes and to monitor project delivery against proposed plans.

The Rufford Foundation is involved with other conservation donors and practitioners looking at the evidence of conservation effectiveness and supporting learning from success and failure. We fully understand that conservation projects may not succeed as planned and that evaluating small grant project impacts over short timescales (1-3 years) is problematic. The MEL Officer will take this into account when reviewing project progress and evaluation reports.

The ideal candidate will bring previous experience of reviewing (or drafting) donor reports, have excellent analytical and communications skills and be able to demonstrate a strong understanding of biodiversity conservation, ideally with some practical knowledge of conservation in countries where the foundation funds projects. Experience of coordinating work with grantees, including review of workplans, deliverables and budgets, would be highly desirable.

We are keen for the MEL Officer to use their expertise to design a MEL framework to help our grantees with their project proposals, and The Rufford Foundation to evaluate the impact of work across the Rufford Small Grant and Organisational Grant portfolios. The MEL Officer may also support grantees with their own project evaluations.

Principal Responsibilities

Rufford Small Grants

• Review narrative and financial reports for Rufford Small Grant projects, including comparative analysis of results versus original proposals.
• Draft brief summaries of the results of each project, highlighting project changes and outcomes, sharing these with colleagues in writing and at team meetings.
• Compile key achievements delivered through Rufford Small Grant projects.
• Make recommendations for Rufford staff to follow-up with grantees about further Rufford Small Grant funding.
• Work with colleagues to develop reporting guidelines and update our reporting templates.
• Support grantees with understanding and meeting Rufford reporting requirements – this might be done through online or in-person meetings with individuals or groups.
• Maintain accurate and up-to-date records of grant-related activities specifically related to the review of Rufford Small Grant project reports.
• Using background material drafted as part of a recent consultancy, to develop high-level indicators for conservation and capacity building, lead in formalising an evaluation framework for The Rufford Foundation across all grant-making.
• Develop a systematic process to monitor the careers of previous grantees to measure the impact of our funding.
• Produce graphs, tables and short reports on Rufford Small Grants on a regular basis.

General

• Support with monitoring and evaluation of Organisational Grants including review of annual reports and gauging progress against annual plans.
• Cultivate strong relationships with colleagues, grantees and external contacts.
• Explore opportunities for grantees to draft pieces to promote their work through Rufford communications channels.
• Provide administrative support on grant-making processes as required.
• Represent The Rufford Foundation at events in the UK (online and in-person) and overseas to promote Rufford Small Grants to relevant audiences and ensure the foundation is well connected with conservation and donor communities.
• Ad hoc work in support of the Grants Manager and CEO.
• This job description is not exhaustive, and the role may evolve.

Person specification

Experience

• At least 5 years’ experience of working within an environmental or biodiversity conservation NGO.
• Grant-making or project reporting, ideally within the conservation sector.
• Reviewing donor reports for conservation projects, including drafting feedback for grantees to address queries raised.
• Excellent planning, organisational and administrative skills.
• Knowledge of monitoring and evaluating conservation projects.
• Candidates will ideally have completed an MSc in an environmental/conservation- related discipline.
• Demonstrable understanding of planning and delivering field-based conservation projects, preferably within countries where Rufford funds projects, would be advantageous.

Skills and abilities

Essential:

• Strong interpersonal skills with proven ability to build and maintain positive relationships with colleagues, grantees and collaborators.
• Interest in connecting with other conservation donors and others working in conservation and capacity building.
• IT literate with experience of using online application and review systems.
• Excellent written and verbal communication skills.
• Good research, analytical, and administrative skills.
• Able to manage a consistently busy workload.
• Excellent time management skills and ability to prioritise tasks and work to deadlines.
• Good team player who enjoys working within a small, friendly team.
• Capable of working under their own initiative.
• The job holder may be requested to travel overseas as part of their work.
• Must have the right to work in the UK on a full-time basis.

Desirable:

• Ability to communicate in a second language, e.g., French, Spanish or another language.

We regret that we are unable to consider applications from those who have a time-limit on their visas. This role is not eligible for UK Visa Sponsorship.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Policy, Advocacy & Public Affairs Officer is responsible for developing and implementing advocacy strategies that advance the organisation’s mission, influence public policy and help achieve strategic priorities. This role involves engaging with policy makers, building relationships with key stakeholders, researching and writing policy positions, planning advocacy campaigns and supporting public affairs initiatives. The Policy, Advocacy & PA Officer will work closely with the Head of Communications to ensure that advocacy and public affairs efforts are integrated into the organisation’s broader communication strategy.

About the Role:

1. Identify key policy issues and opportunities for targeted advocacy campaigns to achieve organisational goals.
2. Conduct stakeholder mapping to identify key influencers, decision-makers and partners in the public policy space.
3. Develop and maintain a comprehensive database of stakeholders and ensure regular engagement with them.
4. Maintain relationships with government officials, policymakers, and other key stakeholders in the public sector.
5. Provide updates on legislative, regulatory and policy developments/changes that impact the delivery of our advocacy approaches.
6. Execute public awareness campaigns that raise the profile of the organisation’s advocacy issues and educate audiences on key issues aligned with strategic priorities.
7. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Political Science, International Relations, Public Policy, Law, or a related field.
2. Experience in advocacy, public affairs, or a related role, preferably within an INGO or nonprofit organisation.
3. Strong analytical and research skills, with the ability to conduct policy analysis and develop evidence-based advocacy materials.
4. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
5. Proficiency in public affairs strategies, government relations, and coalition building.
6. Passionate advocate with a commitment to social justice and the organisation’s mission.

Why you should apply:

Join Muslim Aid as a Policy, Advocacy & Public Affairs Officer and drive meaningful change by influencing public policy and building key stakeholder relationships. If you are passionate about shaping policies, planning impactful campaigns, and collaborating with a dynamic team, apply now to contribute to an organisation committed to transforming lives and communities worldwide!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Policy and Research Officer 

Would you like to work in a dynamic forward-looking organisation as the Policy and Research Officer, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Policy and Research Officer

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £33,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Policy and Research Officer who is passionate about mental health service provision in the UK, to join a vibrant and thriving team, working to build the psychotherapeutic evidence base in support of the public interest and the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. 

You will be pivotal in developing and implementing the research and policy strategy, including campaigning to national policymakers to drive positive change in the mental health arena. To help to support and promote the research work of psychotherapists and psychotherapeutic counsellors.

Key responsibilities include:

• To assist the policy and research manager and wider campaigns team in their ongoing national policy and campaigning work, such as raising awareness of psychotherapy and improving access to psychotherapy.

• Supporting all aspects of policy, campaigning and public affairs work – including MP engagement, campaign design and administration.

• Leading on the devolved policy engagement work in Scotland, Wales and Northern Ireland.

• Building relationships with stakeholders within parliament, public bodies, higher education institutions and the wider mental health sector.

• Contribute to work to lobby Government, NHS England, local commissioners and other decision makers and stakeholders.

• Undertake desk-based research to support policy objectives, such as literature reviews and scoping research.

• To support appropriate research projects, including collecting and analysing survey data.

• Provide administrative support to the organisation’s research committees.

• To assist in the organisation’s advocacy work on behalf of members and services.

• Produce written briefings, publications and other materials that communicate complex messages clearly and effectively to different audiences.

• To provide policy and research input to support the delivery of the organisation’s strategy.

About You

This is a role for an individual who is open to new ideas, who is motivational and pragmatic. You will enjoy the opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. There’ll be scope for professional development as well as personal reward in working with autonomy in a small team and for an important charity. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• A good working understanding of policymaking, public affairs and campaigning.

• An understanding of parliamentary procedures and how to influence the political and policy making process.

• Ability to understand and analyse information including research reports and legislation.

• Experience of conducting research in an academic context.

• Excellent written communication skills, with the ability to write for a range of non-academic and academic audiences.

• Ability to engage and build positive relationships, including with colleagues from other organisations across the sector, and with higher profile stakeholders such as MPs and policy makers.

• Excellent ability to plan and prioritise multiple projects to meet agreed deadlines and targets, and ability to respond to tight deadlines and changing circumstances.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Policy Assistant, Research Assistant, Policy Officer, Research Officer, Policy Lead, Research Lead, Policy Analyst, Research Analyst, Public Affairs Officer, Public Affairs Lead, Communications Officer, Communications Lead, Communications Analyst, Engagement Officer, Engagement Lead. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: AI Engineer

Department: Core - IT

Reports to: Head of IT

Grade and Salary: £47,500 - £50,000 p/a

Contract: 18-months

Location: Hybrid / London, EC4A and homeworking

The opportunity:

As a Full Stack Engineer transitioning to AI, you will play a pivotal role in designing, building, and scaling AI-driven applications. Working alongside members of Better Society Capital’s teams, you’ll bridge the gap between complex AI systems and practical, user-facing solutions.

We’re not looking for somebody who is already an expert on all aspects of AI but we are looking for somebody that has a good breadth of IT expertise, the ability to translate complex technical language into something that non-experts can easily understand alongside a willingness to quickly learn and master new technologies and tools that will help Better Society Capital pragmatically implement suitable AI solutions to help our staff in delivering on our mission and goals. You’ll need to be a self-starter who is willing to investigate technologies and systems without requiring a great deal of technical oversight and steer as well as being capable of writing suitably targeted reports and deliver engaging content and initial training in new tools and techniques as we adopt them for all levels of staff with varying levels of traditional IT expertise.

What you will do:

Investigate AI tools and technologies

• Assess new AI tools for suitability.

• Continually learn about new AI technologies that are likely to be of use to Better Society Capital.

• Extend use of existing AI and conventional development tools already used at BSC (e.g. Copilot, ChatGPT, Anthropic Claude, Python, Power BI) as appropriate.

• Determine where decisions need to be taken regarding standardisation of tools and software.

Liaise with teams to determine and action suitable use cases

• Work closely with teams in quickly identifying what areas of their work are likely to be suitable for full or partial replacement with AI systems and which areas are less likely to be appropriate.

• Where AI can quickly be put to work in helping teams and the use case is sufficiently well understood, has value and can be quickly implemented, work with the team in doing so.

• Where good use cases are identified by you and the relevant teams, but these are large-scale or have legal, regulatory etc. implications; document at a high level how these could be implemented in future.

• Work with members of the team that are examining and improving existing data quality as well as in their efforts to ensure that collected future data is of high quality.

Work with BSC’s AI Taskforce in promoting AI use

• Champion throughout the organisation how all levels of staff can use AI to enhance their productivity.

• Develop suitable training materials and documentation (technical and user level) for adopted BSC AI systems.

• Present informal “How To” advice sessions on AI usage to staff.

• Contribute easily understood and directly useful AI usage techniques to suitable internal forums.

Assess and improve staff AI take up

• Survey staff for their views on what AI tools and techniques they are finding to be useful and where not.

• Use reporting tools to determine whether and where AI is being used at BSC in order to inform decisions as to the suitability of implemented AI systems/tools.

• Use reporting results to provide more training opportunities where appropriate, improve the usage experience, coverage and capabilities of useful AI related tools. Where tools are not proving to be useful for staff ether improve the implementation and training on the tools, replace them with alternative AI systems that are more suitable or if AI is not suitable in the relevant area, decommission the tool and replace it with conventional technologies as appropriate.

What you will bring:

Skills, Abilities and Attributes

• Ability to learn new AI and general IT tools and technologies without requiring supervision.

• Be able to explain complex tools and terminology to non-technical staff in a form that they will readily understand.

• Be able to identify suitable opportunities for standardising on the most useful tools and technologies.

• Be a self-starter with considerable interest and full-stack level background in technologies.

• Be enthusiastic regarding the potential of AI tools and technologies in helping Better Society Capital to deliver on its mission and goals.

 

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

 

Experience (essential)

• Breadth of knowledge of IT tools and techniques, e.g. in areas such as database systems (e.g. SQL in general, SQL Server in particular), cloud platforms such as Microsoft 365 (e.g. in SharePoint) and programming skills (e.g. Python, PowerShell, VBA). Ultimately the specific systems listed are less important than understanding the relevance of IT systems and how to apply them to real-world issues.

• Demonstrable exposure to AI systems in general.

• Experience of working in close conjunction with non-IT staff, e.g. in IT support, software/systems development including direct collaboration with non-technical teams (preferable).

 

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Candidates must have existing right to work in the UK for this role.

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialised; disabled; under-served communities)

 We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)

How to apply:

Please apply via Applied by 23:59pm on Sunday 12th January 2024.

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

 

Interviews

Round 1 interviews will be held approximately w/c 20th January 2025

Round 2 interviews will be held approximately w/c 27th January 2025

LOCAL ENGAGEMENT OFFICER

WATERLOO FOODBANK, OASIS HUB WATERLOO

FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT (15 months)

SALARY: £29,296 per annum

We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.

Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.

Key responsibilities of this role will be:

· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients

· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change

· To develop strategic relationships with key partners of Waterloo Foodbank

· To feed into our wider strategic work including our 3-year participation targets and strategic communications

· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities

· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organising engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 20th January 2025

Interviews will take place in Waterloo on Wednesday 29th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

The Service Manager will oversee the delivery of tailored support services for those experiencing homelessness in County Durham.

You will ensure effective management of community homes and dispersed properties, supports companions’ welfare and development, which maintains compliance with safeguarding, contractual, and Health & Safety standards.

The role includes leading a dedicated staff team, developing person-centred pathways, and supporting community reintegration, making a significant impact within a growing, values-driven charity​. The post holder will work closely with the implementation and project team at Emmaus North East and colleagues at Durham County Council and other partners to ensure those experiencing homelessness receive the highest quality support.

Important Information

How to Apply: You can visit our website to download an application pack, application form and equal opportunities form. If you have any difficulties accessing these documents please get in touch with us.

Closing Date: 27/01/2025, 12pm | Hours: 18.5 Hours Per Week | Salary: £17,500 (FTE £35,000| Period: 3 Years*

Please note: full-time hours may be available for this role.

Got a question?

If you’d like an informal chat about this role, please email the SHAP Team with the subject heading ‘Recruitment – Service Manager.

About the Single Homeless Accommodation Programme (SHAP)

Emmaus North East is proud to deliver the SHAP service, on behalf of Durham County Council (DCC). This innovative service responds to the pressing need for a holistic support model that provides a pathway of provision for individuals experiencing homelessness.

SHAP is designed to offer flexible, person-centred support alongside appropriate accommodation. Its ultimate goal is to guide individuals towards independent living. The service addresses gaps in existing provision, ensuring that those who might otherwise be left without suitable support can access the tailored assistance they need.

About Emmaus North East

Emmaus North East is a regional homelessness charity with a difference – offering more than just a bed for the night to individuals who have experienced homelessness and social exclusion.

As part of a network of Emmaus communities across the UK, Emmaus North East provides a stable home for as long as needed, meaningful work experience within our social enterprises, access to funded training, and a real opportunity for the people we support to rebuild their lives and regain independence.

In the North East, our Companions contribute to the community by working in our social enterprises. These include house clearances, stock collection, merchandising in our charity shops, running our community launderette, and creating bespoke items from recycled wood in our workshop.

At Emmaus North East, we believe in empowering our Companions by fostering autonomy and providing a transformative path to recovery. We welcome people from all walks of life, understanding that homelessness has many causes.

With our new programme in County Durham, we are proud to extend our mission of creating lasting change and supporting individuals across the North East.

*We anticipate posts starting during February/March 2025 however start dates may change as a result of delays within pre-employment checks and changes to the project timeline.

We’re looking for an exceptional Senior Fundraising Officer

About Global Witness

Our goal is a more sustainable, just and equal planet where humanity is propelled forward, away from the toxic practices of the past. This means fossil fuels staying in the ground, climate-critical forests standing tall and those on the frontline fighting the climate crisis, who defend our planet, are protected from persecution and attacks. 

For us to succeed, we need to embody the principles we fight for. Global Witness strives for cohesion, solidarity, and inclusion as only together can we protect one another and the planet to build a better and more just future.

About the role

Working closely with the Head of New Business and furthering our fundraising strategy, you will identify, establish and nurture relationships with targeted potential new funders.

You’ll develop persuasive proposals to excite donors about our work as well as manage a pipeline of prospects to create a diverse portfolio base, allowing us to deliver on our ambitious fundraising targets and ultimately our successful campaigns.

You’ll expand on both existing networks and advance new donors, providing a robust picture of the opportunities for new and diversified funding.

About you

You’ll bring your experience in building funder relationships, with Trusts and Foundations and institutional/statutory funders.

As a skilled communicator, you have a proven ability to write and edit compelling concept notes, funding proposals and news updates for a variety of audiences.

Finally, you’ll have a strong affinity to Global Witness’ values. You’ll thrive in an environment where you frequently collaborate well to achieve our ambitions.

Working for us

Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We are currently operating within a 4-day working week as part of a Shorter Working Week Trial. All our full-time employees work a 30-hour week with a Friday off as standard until May 2025. 

We offer an excellent benefits package including a competitive salary and annual leave days. We also offer healthcare insurance and policies to support you during key life events.

This role is open to be based in London U.K. To be considered for this role you must be able to provide proof of your eligibility to work in the relevant location.

Applying

Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to by Midnight 12th January 2025.

Shortlisting Questions

1) What do you see as the key elements to building long-term, successful funder relationships?

2) Please provide an example of how you successfully secured a grant from a Trust, Foundation or Statutory/ Institutional funder. (The funder can remain anonymous, but please provide details including size and length of grant, and be clear about the role you played).

3) What fundraising challenges do you see over the course of the next 12 months for an organisation like Global Witness?

200-250 words each question

To help us track your application please use the following in the subject heading of the email: Senior Fundraising Officer and please use the following file name protocol for your CV: ‘First Name_Last Name_CV’.

Interview

Virtual interviews will be held virtual on week commencing 27 January 2025 but if anything changes, we will let you know. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

There will be a short writing assignment/test, to be completed alongside the first interview. This will be sent in advance.

If you have a disability and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.

Equality and Diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

We need your help and co-operation to enable us to do this, but filling in this form is voluntary. The information provided will be kept confidential and will only be used for monitoring purposes.

Do you enjoy working with people and learning more about them?
 
Are you passionate about local communities becoming more Dementia inclusive?
 
Do you enjoy organising events?
Yes? Well, we have an exciting new opportunity for you!
 
About the role
 
Location: Community based in Fenland, Ramsey area and the A1 Corridor in Huntingdonshire 

Contract: Fixed term contract for 1 year

As a Community Engagement Officer you will be responsible for raising awareness within the community of Fenland and parts of Huntingdonshire. Our main focus is to support people living with Dementia to know how to access help and support they need to live as independently as they are able. You will be working closely within the community, alongside local and national organisations, helping them to develop and establish support networks and to become more Dementia Inclusive.

You will:

- Travelling extensively throughout Fenland, Ramsey area and A1 Corridor in Huntingdonshire, organising and promoting local awareness raising events within communities.
- Networking within communities identifying services, providing information and speaking to group members and identify how to become more Dementia Inclusive.
- Producing items for village newsletter, producing posters and flyers to promote your events.
- Deliver and facilitate Dementia Friends sessions out in the community.
- Working and attending meetings with a wide range of organisations including health, social care, local Government, and voluntary sector.

About you

You are:

- Able to travel independently throughout Fenland and Huntingdonshire with access to own vehicle.
- Confident to speak to groups of people at events.
- Able to organise and promote events. 
- Passionate about making a difference to those affected by dementia.
- Possess the skills to establish local contacts and networking.
- Understand working with people from seldom heard from groups.
- Understand community development work.
- Confident using MS packages and patient databases/customer records systems.

Closing date: 28th January 2025
Interview date: 11th January 2025

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Location: Hybrid – Remote, London Head Office as required
Contract Type: Permanent
Hours: Full time, 34.5 hours per week
Salary: Circa £33,000 plus benefits

Benefits

- 26 days annual leave, plus bank holidays; further leave accrues after two years of service to a maximum of 30 days.
- Generous Company pension scheme with SPANA paying 10% of salary if employee contributes 5%.
- Health Care Cash Plan with Medicash, including access to virtual GP appointments. 
- Enhanced Employee Assistance Programme. 
- Group income protection scheme
- Volunteer day programme
- Access to financial advisor

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen and camels.

Our vision is a world where every working animal lives a healthy and valued life.

Our mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive.

In this role, you will pro-actively deliver and support SPANA communications and campaigns projects and activities. Your work will range from ensuring working animals are represented in the global news agenda, to raising awareness of organisational and income- generating activities, in line with our strategy.

Media and PR

- Deliver local, national and international PR (both online and offline), supporting awareness-raising, global programmes, emergency, fundraising and advocacy activities and campaigns.
- Implement media plans in line with the global fundraising, marketing and communications strategy and in support of communications KPIs.
- Produce and distribute press releases, articles, statements, case studies, Q&A sheets, position statements, briefings, press packs and other media materials.
- Identify opportunities for, and support the development of, appropriate content (video, imagery etc) for media release.
- Act as a first point of contact for media enquiries, providing out-of-hours media cover as required, including weekends.
- Oversee the production of video news releases or other content for broadcasters and digital media, assisting and supporting the content team in editing footage
- Scan the media and the internet daily for opportunities for comment, drafting responses as appropriate.
- Manage the media centre section of the SPANA website.
- Communications and campaigns
- Work with the Communications and Campaigns team and colleagues to plan and implement strategic communications designed to grow awareness and understanding of the charity’s work and support income generation activities.
- Work with Global Programmes staff to identify and develop potential stories of geopolitical
- Support the development of SPANA’s work with high-profile public figures, including celebrities and influencers, liaising with individuals and and their agents to support communications objectives.
- Support SPANA’s campaigning (lobbying and influence) work at meetings with partners and other stakeholders and identify media opportunities around advocacy work.

Brand and content

- Work with Communications Manager on SPANA publications, including copy for marketing materials, the website and internal communications.
- Work with the Senior Content Officer, in-country teams and freelancers, to develop, catalogue and select content (photography, video, case studies).
- Oversee the production of promotional materials as required.
- Proof copy and review materials against brand guidelines on behalf of staff from across the charity.

This job description is not exhaustive and may be subject to amendment and alteration over time to fit the changing needs of the team.

Knowledge, Training and Qualifications

- Educated to degree level or equivalent or with comparable press, journalistic or communications on-the-job experience.
- Knowledge of charity/not-for-profit communications.
- Excellent knowledge of the UK media environment, including print, broadcast and digital.
- An understanding international development issues, the importance of working animals and livestock in that context, and the international agencies and NGOs working in this field.
- Professional qualifications and training in communications or journalism (desirable).

Experience

- Experience of working in a busy press or communications environment, including interacting with national media.
- Expertise in managing both reactive and proactive media relations.
- An experienced writer, with the ability to produce engaging, persuasive copy that is tailored to the needs of particular audiences.
- Experience of proofreading to check for spelling/grammar and adherence to the SPANA brand and style guide.
- Experience of digital communications, including writing for the web.
- Experience of media contacts databases, such as Gorkana/Cision.
- Experience of cataloguing and logging content and editing videos particularly for social media (desirable)
- Experience of project management and delivering projects on budget and within deadline.

Skills and Attributes

- A proven ability to identify, develop and place a PR story.
- Strong writing and editing skills.
- Excellent attention to detail and proofreading skills.
- An ability to communicate clearly with a diverse range of stakeholders.
- Excellent interpersonal and persuasive skills.
- Proven ability to work on balancing the competing demands of multiple projects, each with tight deadlines.
- Good numerical skills and the ability to analyse campaign results.
- An ability to create accessible and impactful media material from complex data and reports.
- An understanding of working with influencers and high-profile individuals to support communications objectives.
- IT literate, including Microsoft Office. An ability to rapidly adapt to new software.
- French speaker (desirable).
- An empathy with the objectives and values of SPANA.

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications Assistant, Media Officer, Media Executive etc.

REF-218 804

We are currently looking to appoint an Impact/ Communications Officer to join our team. This role will principally sit in SMF’s Communications team and will also support the work of the Events and Research functions. The successful candidate will work directly with both teams to ensure that the SMF’s core messages, policy ideas and events reach their intended audiences, and that the SMF’s work has even greater impact on policymaking and public debate.

About the role:

We are looking for an outstanding communicator, with a deep interest in politics and current affairs to join our Impact team. The purpose of the role is to promote SMF’s insightful programme of policy work and research and position the think tank as a centre-ground thought leader in the media and with key political and civil service stakeholders. The role will also involve management of SMF’s social media and digital marketing channels.

The duties of the Impact/ Communications Officer will include, but not be limited to:

• Support the Communications Manager in delivering SMF’s communications strategy.
• Promote SMF publications to media, key government and political stakeholders and public, support with writing and editing press releases, answer press enquires and help to secure opinion pieces.
• Assist with writing and promoting commentary and other content for the SMF website.
• Help to deliver a pipeline of impactful parliamentary outreach.
• Manage the production of the SMF monthly newsletter and the weekly Wonk Week email, in conjunction with the Research team.
• Work collaboratively with SMF research sponsors to deliver excellent press, social media and public affairs outcomes.
• Horizon scan for developments in policy and politics for the SMF team, and use this to identify potential opportunities for the SMF research team to inform the policy process, engage with political stakeholders and to lend reactive comment to media
• Manage SMF social media accounts (Twitter, LinkedIn and YouTube) and produce engaging content promoting SMF work. Live-tweet SMF events.
• Manage the SMF website, ensuring content is updated regularly. Maintain and update SMF brand guidelines where appropriate.
• Typeset and proofread SMF reports and briefing papers and ensure they are ready for publication. Work with the research team and SMF sponsors to coordinate dates and assets for publication launches.
• Assist the SMF Research team to develop and promote new reports, briefings and other outputs through the production of infographics and other digital content.
• Provide ad hoc support for the SMF Events team with the planning and delivery of events in Westminster and at the political Party Conferences. The latter may require some weekend work and travel, and the candidate must be available to work Autumn Party Conferences.

What we’re looking for:

As an ideal candidate you will have:

• At least a year’s experience working in marketing, digital communications, political campaigns or external affairs. This can be through paid or voluntary work.
• Ability to quickly digest complex research — including academic literature — to deliver compelling public affairs, social media and media outputs.
• Strong copywriting capabilities for a range of audiences, with an ability to explain complex policy concepts.
• Excellent interpersonal skills and the ability to work well in a team, as well as to effectively manage research project sponsors.
• A good understanding of, and keen interest in UK public policy and politics, and a commitment to the aims and objectives of the SMF. Some parliamentary experience is desirable, but not essential.
• Experience in writing, creating and sharing content for social media channels, ideally through the use of infographics and other visualisations of data and complex subject matter; some experience with Adobe Photoshop and video editing is desirable.
• Excellent IT skills.
• Good personal organisation skills, with the ability to take responsibility of your own workload to meet tight and conflicting deadlines.
• Exceptional attention to detail and strong proofreading skills.
• Ability to work quickly and under pressure when necessary.
• Appetite for creating new and exciting mediums for disseminating the SMF’s work to policymakers and the public.

Benefits and working hours:

The SMF offers a contributory staff pension and generous holiday allowances.

Staff training and progression is important to us. We offer personal training budgets for staff members plus membership to Smart Thinking which provides online and in person training for think tankers.

Standard SMF working hours are 9.30am-6pm, Monday to Friday. We actively encourage flexible working and working patterns which are different to these hours. The appointee will be able to design their working week – in discussion with colleagues – to accommodate family commitments and other obligations.

The SMF is based in Westminster and the post-holder will normally be expected to work in our office there at least two days a week, plus any additional days required by the team, for example to attend in-person SMF events. Other working time can be spent at home or in our office.

About the SMF:

The SMF is a cross-party think-tank governed by a board of trustees that includes members of all major political parties, and non-partisan figures. This informs all of our work, which reflects our status as a charity committed to public education in public policy. We welcome applications from people of all political perspectives who are happy to put the pursuit of good policy ahead of partisanship and ideology.

Our mission is to enable markets and government to work together to benefit society. We achieve this through the development of high quality, independent and pragmatic public policy research and debate across a wide range of social and economic areas.