Information And Support Officer Jobs

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

In this role you will have the opportunity to work on some of the Charities largest and most promising applications to fund life-changing support to patients and staff at Royal Papworth Hospital. Managed by the Head of Philanthropy, this role will contribute to the charities 2022-27 strategy, aiming to bring tomorrow's treatments to today's patients.

If you are an experienced bid writer or have the relevant skills and knowledge to produce outstanding applications for funding, then please do apply.

Please note this role requires a minimum of 1 day a week working in person from Royal Papworth Hospital, other than this it is flexible/ hybrid working between home and the hospital site. 

Together we are Royal Papworth Charity.

Main duties of the job

As Trusts, Foundations and Statutory Fundraiser, you will proactively and independently manage relationships, reporting and application cycles for Trusts, Foundations, and Statutory Funders, adhering to all deadlines to maximise income generation. You will write high quality and compelling proposals to attract new and significant sources of funding. Working closely with colleagues in the programme management team you will identify projects suitable for prospective funders. Using the information provided, build compelling and persuasive applications and cases for support. You will monitor the ongoing progress of programme activities, outcomes, and finances and report back to funders, highlighting any changes as soon as possible.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

Job Title: Volunteer Officer- VAC115

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.
• Knowledge of safeguarding and GDPR in a volunteer setting.
• Experience of designing and delivering training in different formats.
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Salary  £52,832-£70,442 (Pro-rated if part-time)

Hours  This permanent position is offered as a full time 37.5 hours/week or 0.8 FTE part-time role.

Are you a strong leader with a passion for the environment?

The South East Rivers Trust is recruiting a new position of Chief Operating Officer. This is an exciting opportunity to lead the operations of an ambitious rivers trust on a rapid growth trajectory. 

The Role

Are you a strong leader and collaborator looking to take on a challenging and rewarding role that will make a positive and lasting difference to rivers and the aquatic environment in the south east of England?

You will lead the core operational teams and functions of the Trust and your appointment will implement a new structure for our organisation. For the first time, all central operations will sit in one team (c.17 people), including HR, finance, health and safety, project and programme management as well as our Restoring Rivers and Catchments team which implements high quality practical river and catchment enhancement work on the ground.

You will be part of the Executive and Leadership Team supporting the good governance of the Trust and working closely with the Board of Trustees. You will implement our recently launched 3 year plan and shape the long-term future of the Trust. If you are a strong leader excited by change and enjoy inspiring those around you, we would love to hear from you.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply

For further details and to apply, click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

If you would like to discuss the position please email with your enquiry and we will arrange to call you back.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Vacancy: Policy Officer
Reference: ARBPO0125
Location: Based in our Central London office; however, ARB supports a flexible approach to hybrid working.
Contract: Full Time
Salary: £33,440 + excellent benefits
Salary Band: Level 2 Pay Band

Description:

The Architects Registration Board (ARB) is the professional regulator of architects in the UK. We maintain a publicly available Register of architects so anyone using the services of an architect can be confident that they are suitably qualified and are fit to practise. We also set the standards of conduct and practice the profession must meet and take action when any architect falls below them.

Architects play a crucial role in our society because they design the buildings and environments where we live and work. In this role, you’ll help shape how we regulate and improve our understanding of developments in the built environment sector. You’ll be working closely with the rest of our Policy and Communications team and other parts of ARB as you do this.

About the Role

We’re looking for someone with experience of policy development, who can research a topic using a variety of different sources and consider policy approaches towards it. You will need strong writing skills to convey what you think and, ideally, you’ll also have some experience of working on public consultations.

About Us:

ARB is an independent professional regulator, established by Parliament as a statutory body, through the Architects Act, in 1997. We are accountable to government.

• The law gives us a number of core functions:
• To ensure only those who are suitably competent are allowed to practise as architects. We do this by approving the architecture qualifications required to join the Register of architects.
• We maintain a publicly available Register of architects so anyone using the services of an architect can be confident that they are suitably qualified and are fit to practise.
• We set the standards of conduct and practice the profession must meet and take action when any architect falls below the required standards of conduct or competence.
• We set requirements for and monitor the continuous professional development that architects must undertake, to provide assurance to the public about the continuing competence of the profession.
• We protect the legally restricted title ‘architect’.

We want a world in which the built environment inspires those who live and work in it, reflects the needs of society so that people are safe and can live well, and helps to tackle the fundamental challenges our planet faces.

The contribution that regulation can make to this overarching purpose may be small, but we recognise that architects and other professionals in the built environment can achieve their own goals, potential and outcomes only if we are delivering effective regulation.

What we offer in return:

• A friendly and supportive company culture
• Pension and medical cover
• Great holiday allowance, plus an additional day to be used over the Christmas period.

Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.

Best of luck with your application.

Please submit your application by 16th January 2025, 12pm.
If you are successful in your application, you will be invited to attend a competency-based interview.
Interview dates are expected to be 29th, 30th and 31st January.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job Title: Administration Manager

Contract: Permanent

Hours: 35 hours (Monday to Friday)

Salary: £27,520 to £31,575 per annum 

Location: Coram Campus, Bloomsbury, London, WC1N 1AZ (Hybrid Working)

Coram Voice, part of the Coram Group of charities, is looking for an experienced and enthusiastic Administration Manager to support our work with children and young people in and leaving care. This is an exciting opportunity for a well-organised, self-motivated professional to manage a small team of administrators who provide national support to our services as well as providing executive support to our Managing Director and Board of Trustees

The role will suit an experienced Administration Manager who is a great communicator, good at problem solving who is systematic and comfortable with people at all levels of seniority including children and young people.

The post will have responsibility for providing support to the Managing Director of Coram Voice, and ensuring the smooth running of our Head office.

Responsibilities:

• Overseeing the coordination and supervision of tasks of the Administration team
• Provide day to day office management
• Act as Data Controller for Coram Voice ensuring our record storage is compliant with our retention schedule.
• Assisting with special projects as required, including organising events, assisting with income generation, and collating information
• Administer petty cash as required, ensuring accurate records are maintained
• Providing support to the Managing Director including responding to phone calls and dealing with queries, diary management
• Provide support to our Board of Trustees

Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.

Benefits of working with us

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:

• A highly competitive salary
• A matched pension scheme up to 5% of salary
• Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
• A suite of family-friendly policies
• Flexible and hybrid working
• Cycle to work scheme
• Access to an Employee Assistance Programme

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th January 2025 at 12pm 

Interview date: 5th February 2025 at our London office

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Contract: Fixed Term, 12 months maternity cover, 35 hours per week, full-time (including some out of hours and weekends).  We offer hybrid working with the option to discuss flexible and compressed hours.

Location: Hybrid - You would be expected to work on-site at the Home for at least one day per week, with the option of remote work for the rest of the week. Additionally, you will be required to be on-site or at a venue when running courses.

Closing Date: Friday 24th January 2025

At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. We believe in protecting loving homes, finding love homes, and running our loving Home. We strive to create a safe and nurturing environment not only to the animals, but also our people.  

We are excited to announce the recruitment of a 12-month fixed-term Education Officer to cover a period of maternity leave. This vital role within the Community Outreach team is instrumental in delivering the Homes community outreach strategy. Through education, the Education Officer will play a key part in supporting pet owners and helping pets stay in their homes.

As Education Officer you will advise and train members of the public delivering our education sessions and representing Edinburgh Dog and Cat Home in leading this project. You will lead on and deliver Dog First Aid, Dog First Aid Refresher, Dog Body Language and Cat First Aid courses in collaboration with other trainers and working closely with the Education Lead.  This will include delivering courses at the Home as well as to businesses and community groups in a variety of different locations. Courses will be conducted throughout the year and will take place at weekends and mid-week with occasional evening events.

We’re seeking someone with experience working with the public, supporting colleagues, delivering group training, and handling dogs and cats. Strong communication skills, the ability to follow procedures, and managing emotionally demanding situations with empathy are essential. You’ll need to multi-task, prioritise, and work independently, with proficiency in Microsoft 365, especially PowerPoint and Outlook. If you’re passionate about education and ready for a rewarding challenge, we’d love to hear from you!

Further information for this role including a detailed job description and person specification can be found on our website. To apply, please send your CV and cover letter by Friday 24th January 2025. 

ClientEarth is seeking a Senior Grants Officer to join our Business Development team, focusing on securing new grant income to support our environmental mission. In this role, you will research and build relationships with trusts, foundations, and institutional donors, crafting detailed funding proposals that align with ClientEarth’s innovative systems-change strategy.

This position offers the chance to work closely with a collaborative team, contributing to projects that have a direct impact on global environmental challenges. You will play a vital role in identifying opportunities, managing donor relationships, and ensuring our ambitious plans are supported by sustainable funding.

Main Duties

• Prospect research and pipeline development - Proactively undertake research to identify, qualify and prioritise new funding prospects/ opportunities to support the build of a pipeline of high quality leads to guide future fundraising efforts
• Business Development and Income generation - Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth’s work
• Systems and processes - Provide timely and accurate information to the Business Development Manager on funding opportunities in their portfolio and progress with workplan, as requested, to enable accurate monitoring and reporting
• Understanding of ClientEarth’s programmes and funding needs - Proactively seek information about programmatic activity on a continual basis

Role requirements

• Experience of working in a fundraising or business development role for a charity, NGO, private or public entity;
• Experience of drafting compelling and successful proposals for trusts, foundations and statutory institutions and securing multi-year grants, ideally at the six-figure level and above;
• Experience of coordinating the engagement of a variety of internal and external stakeholders during complex, multi-stage proposal development processes;
• Experience of supporting the relationship development process with a new donor, from prospect research through to ask.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

The Royal Society for Public Health (RSPH) is the longest-established public health body in the world, with more than 6,500 members drawn from the public health community in the UK and across the globe.

As we move to the next phase of delivering our current strategy, this role - alongside the Head of Programmes Development and the Deputy Chief Executive - will be instrumental in building capabilities within our organisation and in facilitating future innovations.

Core functions of the role

• To develop and lead specific projects which support the RSPH objectives and strategy including supporting the development of future products or services.
• To undertake primary and secondary research for the development of RSPH’s projects/programmes.
• To coordinate data collection activities for evaluation and monitoring processes.
• Write up or contribute to the write up of research, evaluation, monitoring and delivery reports.
• Write up or contribute to the write up of briefs and other project documents for internal and external stakeholders.
• Monitor tender portals to identify potential funding opportunities for projects that align with RSPH’s strategic aims of the organisation and department.
• Liaise with departments across the organisation to gather evidence to complete bids or grant application documents.
• Draft bid and grant application documents.
• Support the up-to-date record keeping of project key information including the timely inputting of data in project databases and trackers. 

Skills and knowledge requirements

Development of innovative work

• Creative and collaborative working: Ability to work with a wide range of people in the development and implementation of new ideas.
• Project coordination: Good coordination skills that can deliver projects from design through to implementation and evaluation.
• Adaptability: Capacity to experiment, learn from feedback, and adjust strategies in response to emerging insights.

Evaluation of public health initiatives

• Strong analytical skills: Capability to design, implement, and interpret public health evaluations using both qualitative and quantitative methodologies.
• Knowledge of evaluation frameworks: Familiarity with frameworks such as Logic Models, Theory of Change.
• Data analysis: Proficiency in analysing datasets to extract meaningful insights and inform public health interventions/innovations.

Research and report writing

• Research: Ability to employ a systematic approach to respond to knowledge gap questions in relation to our projects. 
• Report development: Ability to present findings clearly and concisely to diverse audiences, including decision makers, stakeholders, colleagues, and laypeople.
• Writing proficiency: Ability to write professional reports, briefs, and funding proposals.
• Attention to detail: Accuracy in searching data/information and in documenting methodologies, findings, and recommendations.

Behaviours

• Collaboration: A strong team player with the ability to build and maintain productive relationships with stakeholders and colleagues.
• User-centred: Good understanding of the needs of people benefiting from the interventions
• Curiosity: A passion for learning, development, exploring new methods, and staying up to date with developments in public health and innovation.
• Resilience: Ability to manage multiple priorities and maintain focus in a dynamic, fast-paced environment.

Educational and Experience Requirements:

• A degree in Social Research, Social Sciences, public health or a related field (Essential).
• Experience with qualitative data tools (e.g., NVivo, MAXQDA) and statistical analysis software (e.g., SPSS, R, Stata) (Essential).
• Proficiency in the Microsoft suite of applications i.e. Word, Excel, Outlook etc (Essential).
• Experience in the evaluation of public health interventions, projects or programmes (Desirable)

In return we offer

• 25 days annual leave
• Agile working structure
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

 RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

RSPH operates an agile working policy with some attendance at our London office according to business need.

Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

Please note that we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, please submit your application as early as possible.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

• Coordinate the efficient day to day management of the organisation’s rental income, for approximately 250 tenants/units. 
• Manage the rent arrears recovery procedure to ensure rent is collected as per Causeway’s rent collection policy.
• Contact tenants to agree repayment plans and advise on income maximisation.

Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to either our London or Chesterfield office. 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Within the Finance and Corporate Resources Directorate, the Change Delivery Team are driving delivery of a strategic programme of work to transform Versus Arthritis into a more sustainable charity. As experts in project, programme, and change management, we are deployed to identify, deliver, and embed the organisation’s most complex changes. We also support colleagues to deliver the smaller scale changes and improvement activities in their plans by providing project management guidance, learning and development opportunities, and a suite of tools and templates. We are looking for an enthusiastic and proactive Project Officer to join our tenacious and supportive team.

About the role

This role is perfect for someone looking to develop their proficiency in project management within an experienced team of project and programme managers and working closely with senior leaders from across the organization. 

The purpose of this role is to coordinate the charity’s most complex programme of change and provide support to the wider Change Delivery Team with opportunities to lead on some activities. 

The Project Officer will work directly with the Head of Change Delivery and Senior Project Manager to support the governance of the Sustainability Programme, improve portfolio business processes, coordinate programme management software, and support programme stakeholder engagement activities.

This role will also champion our approach to project management, advising and upskilling colleagues in this area.

Additionally, the role may be deployed to provide Project Officer support to a component project within the Sustainability Programme- providing efficient co-ordination of project governance groups, contributing to the formulation and maintenance of project documentation, and supporting project stakeholder communications and engagement.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experienced in utilising project management tools and templates to support and coordinate projects.
• Strong organisational and planning skills; ability to deliver to deadlines, and independently manage workload in a fast-paced environment that includes multiple concurrent priorities.
• Advanced Microsoft Office skills (SharePoint, Outlook, Word, PowerPoint, and Excel in particular). And bonus points if you’re familiar with Mondaydotcom!
• Excellent listening, communication and written skills with attention to detail and ability to tailor and present information for different audiences.
• Analytical skills, recognising problems and creating innovative solutions. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Tenancy Sustainment Officer

Bolton

Full time

Temporary, ongoing

£14.00 - £15.00 per hour

Our client

Morgan Hunt is working with a specialist provider of quality housing and support services, delivering tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Those they help include asylum seekers, ex-offenders, expectant and new mums, people with mental health issues, recovering addicts, survivors of domestic abuse, those homeless or at risk of becoming homelessness, and young people leaving care. They offer a variety of services including supported housing, floating support, housing management and specialist support.

The role

As a Tenancy Sustainment Officer, you will.

• Provide a customer focused service contributing to the delivery of housing services to residents. Co-ordinating tenancy management and rent collection to ensure all housing management income is collected effectively.
• Ensuring fair access, process of applications, relevant background checks and allocation of vacant properties and that supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.
• Ensuring H&S and property standards are maintained and work effectively as a team member delivering excellent services to residents.
• Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
• Ensure the appropriate actions are undertaken for disposal or acquisition of properties.
• Effectively work for the efficient turnaround of void properties to ensure quick re-let with pre-let and post let checks, ensuring repairs and replacements are completed quickly. You will ensure supported accommodation is available for use in line with local Key Performance Indicators.
• Oversee and carry out where necessary the basic cleaning and room turnaround tasks to ensure standards are maintained.
• Carry out regular H&S checks as determined by the client group, management agreements and policies.
• Support and empower residents to maintain cleanliness of communal and personal space in accordance with their tenancy / licence agreement.
• Ensure the process for Gas Safety checks is strictly adhered to and residents are aware of their obligations.
• Ensure that accommodation furnishings and Welcome Packs are available for new lets. Order replacement furniture. Maintain inventory and agree the condition of accommodation at the point of re-let with the new tenant and again when the tenant is leaving.
• To generate referrals and promote accommodation vacancies by liaising with partner agencies (e.g. Housing options, Single Point of access).
• Ensure adequate induction of residents, ensuring they are aware of the input given by Housing services.

The candidate

• Knowledge of working with and supporting vulnerable people.
• Knowledge and practice in housing and tenancy management in relation to statutory obligations.
• Track record in effective tenancy management, particularly voids and arrears management.
• Sound understanding of Housing Benefit regulations and welfare reform.
• A working knowledge of Health and Safety in the workplace, implications for staff and residents.
• Communicates effectively both verbally and in writing, including letter and report writing.
• Good interpersonal skills and ability to manage challenging and diverse client groups.

For more information, or to apply for the role of Tenancy Sustainment Officer, contact me today on 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are seeking a bright and hardworking person to help our events team organise interesting, informative and impactful discussions between leading policy experts and high-profile politicians.

Reporting to the Head of Events and Partnerships, you will help us arrange panel discussions, speeches and policy roundtables, which take place online, in-person and hybrid. You will also contribute to our busy programme across the Liberal Democrat, Labour and Conservative Party Conferences in the autumn. Speakers at SMF events in 2024 have included a number of high-profile politicians including the Employment Minister, Schools Minister and former Shadow Secretary of State for Education and the Minister for Gambling. Topics covered have included transport poverty, student mental health, farmed animal welfare, economic fraud, pensions, social mobility, and prisoner rehabilitation.

The successful candidate will be expected to attend and support with the SMF’s events at future Autumn party conferences, for which some weekend and evening work may be required.

The duties of the Events Officer will include, but not be limited to:

• Supporting the SMF’s events team with the operational management of the SMF’s events in Westminster and at the political party conferences – these include; report launches, panel debates, seminars, dinners and expert roundtables.
• Researching and managing bookings for external venues, AV, catering, staff travel and accommodation
• Liaising with internal stakeholders, including the SMF’s Trustees and Policy Advisory Board, and external stakeholders, such as corporate partners, journalists, government officials, trade bodies and MPs.
• Researching and identifying appropriate speakers and attendees for events, and potential sponsors and partners for future SMF projects.
• Sending event invitations, managing guest lists and contact databases.
• Drafting event invitations and speaker briefings.
• Supporting with filming and livestreaming events (training will be given)
• Uploading events to the SMF website and drafting marketing emails.
• Representing the SMF at all events – setting up event materials, AV and catering, greeting attendees and speakers

Person specification:

An ideal candidate will have:  

• Good written and verbal communication skills.
• Excellent organisational skills and the ability to juggle a range of different assignments at the same time, to react quickly and prioritise a busy workload.
• Good IT Skills, including Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail.
• An interest in public policy and politics, and an interest in, and understanding of the Social Market Foundation’s work and mission.
• Some prior experience in events planning in the commercial, charity or voluntary sector.

Benefits and working hours:

The SMF offers a contributory staff pension and generous holiday allowances.

Staff training and progression is important to us. We offer personal training budgets for staff members plus membership to Smart Thinking which provides online and in person training for think tankers.

Standard SMF working hours are 9.30am-6pm, Monday to Friday. We actively encourage flexible working and working patterns which are different to these hours. The appointee will be able to design their working week – in discussion with colleagues – to accommodate family commitments and other obligations.

The SMF is based in Westminster and the post-holder will normally be expected to work in our office there at least two days a week, plus any additional days required by the team, for example to attend in-person SMF events. Other working time can be spent at home or in our office.

About the SMF:

The SMF is a cross-party think-tank governed by a board of trustees that includes members of all major political parties, and non-partisan figures. This informs all of our work, which reflects our status as a charity committed to public education in public policy. We welcome applications from people of all political perspectives who are happy to put the pursuit of good policy ahead of partisanship and ideology.

Our mission is to enable markets and government to work together to benefit society. We achieve this through the development of high quality, independent and pragmatic public policy research and debate across a wide range of social and economic areas.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.