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Operations Coordinator
Responsible to: Director of Finance & Risk
Contract Type: Permanent, full time
Days/Hours per week: 37 hrs per week
Salary: £25,000 a year
Location: Edinburgh
We are seeking an individual with strong administration skills to join our team in the role of Operations Coordinator and support our mission to end homelessness. This role will support the administrative and operational functions within our offices in Edinburgh and Glasgow, together with our coffee shops and Village, whilst being the first point of contact for inbound enquiries.
We are looking for a well organised individual, with good problem-solving skills and a can-do attitude to become part of our friendly team and are keen to learn and develop.
What you’ll be doing:
· Ensuring our offices in Edinburgh and Glasgow are fit for purpose, providing an environment that is welcoming to both staff and external visitors.
· Managing and responding to inbound email and telephone enquiries.
· Manging shop related customer orders, inbound enquiries and invoicing.
· Supporting elements of finance administration, especially during holiday periods.
· Booking travel, accommodation, training courses and supporting colleagues with other business-related purchases.
· Maintaining the health and safety maintenance tracker and supporting colleagues with actions and maintenance required in each of our operational units and at our Village.
· Arranging meetings and taking minutes if required.
· Supporting with data protection compliance and updating records and policies.
· Supporting the Finance & Risk Director in ensuring our IT systems are safe and secure, in conjunction with our external IT support.
· Compliance with legislation and adherence to best practice.
· Supporting the Senior Leadership Team with other administrative and operational matters as reasonably required.
Why join us?
· Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
· Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
· Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.
· Perks: competitive salary, flexible working hours, and benefits including:
o 32 days paid annual leave (pro-rata)
o Staff discount at Social Bite Coffee Shops
o Reward Hub (discounted gym, restaurants, shop partnerships)
o Enhanced sick pay
o Cycle to work scheme
o Employee Assistance Programme
o Reflective Practice
o Values Superstars rewards
Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), or something else. Ultimately, it’s what you are comfortable with. Note – applications without a supporting message will not be considered.
Recruitment process:
We believe the right recruitment process is one that allows both of us to learn about the other, to ensure that we both make the right decision. The right candidate will fit well within Social Bite, understanding and believing in our values and what we are trying to achieve.
There will be a two-stage process (with possibly an initial telephone/teams call) allowing you to meet with Peter Kerr, the Finance & Risk Director, along with colleagues.
As this role is one that replaces an existing, we are keen to recruit as soon as possible, so all applications will be considered as they are received and interviews scheduled on a rolling basis, therefore early applications for this role are encouraged.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite either Crisis Skylight Merseyside, 96 Kent Street, L1 5BD and partner agencies on a rota basis.
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:
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Welcome them to the service on site and at partner agencies,
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Listen carefully and non-judgementally to their story,
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Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
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Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.
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Help them formulate a holistic plan and help them take the initial steps, where necessary.
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Hold a caseload of members who require short term intervention to end their homelessness.
About you
To be successful in this role you will have:
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Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.
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Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.
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Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.
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Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
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Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
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Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.
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The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.
You may have experience in:
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Homelessness, housing, mental health, harm reduction services.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 3 November 2024 23:55
Interview date and location: Friday 15 November 2024 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
- Administrative duties as required to ensure the efficient provision of the service, including setting up case files, ordering resources, attending meetings, taking and distributing minutes.
- Networking with people we support and commissioners to positively promote engagement with Together Trust services. This may include liaising with school SENCOs and GP practices.
- Managing a sign-out/return system for off-site use of resources within the TSS Team.
- Booking parents onto sleep workshops, inviting them to attend monthly coffee mornings and providing supportive listening.
- Giving advice to parents/professionals on appropriate support services.
- Working closely with TSS colleagues in the preparation of materials and resources to be used for therapeutic purposes and for training, e.g. visual resources, sleep programmes.
- Preparing resource packs for parents and professionals to a high standard.
- Educated to GCSE or NVQ Level 3
- Excellent numeracy and literacy skills
- Experience of supporting families who have children with additional needs, including knowledge and understanding of Autism spectrum conditions and the impact on young people and their families.
- Experience of working in an office-based environment.
- Proficient in Microsoft Office and various IT systems.
- Ability to work independently and manage own workload
- Understanding the significance of safeguarding and demonstrating a personal commitment to safeguarding.
Benefits:
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years. Holidays pro-rated on number of hours worked.
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters.
You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
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Please send your CV
A little bit about the role
This role will be closing at 9am on Monday 18 November.
The Head of Delivery is responsible for all aspects of programme organisation and delivery. They are a vital and senior position expected to bring exceptional social work knowledge and expertise to the implementation and further development of Approach Social Work and wider work of the charity. They are required to work collaboratively with all teams on the programme, including curriculum, admissions and support, recruitment, partnerships and programme management.
We are seeking someone who is passionate about driving standards in social work through excellent practice, leadership and innovation, who can manage a geographically dispersed team and work effectively and closely with the Head of Delivery (North) and Head of Curriculum to ensure a consistent one-team approach to programme delivery.
The successful candidate will be a highly effective leader and manager of people with an ability to operationalise a large programme and develop strategic plans that support retention and quality. You will have a clear vision for outstanding social work practice and education with a commitment to systemic practice and other practice models.
Please note that you must be a qualified social worker, registered with Social Work England and possess a Masters’ degree in Social Work (or related subject) to apply.
Some key responsibilities include:
- Setting a cohort culture with high expectations, strong support and commitment to the mission amongst participants.
- Responsible for ensuring programme quality in relation to teaching, learning and the placement experience.
- Being part of the wider leadership group that steers and embeds organisational culture and strategy
- Reporting and presenting on key performance metrics (KPM’s) to the Department for Education (DfE) and other stakeholders
A little bit about you
We’re looking for an experienced social worker and leader, who has a deep understanding of children and families’ social work within the local authority context. This is a senior leader role at Frontline, so in addition to the experience needed, a commitment to and passion for better social work and a leadership approach that is anti racist, rooted in equity, diversity and inclusion is paramount.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
Care about community? Good at making connections?
Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Wiltshire Council and need an energetic, and imaginative person to coordinate things for us.
As our Project Coordinator, you’ll lead the Wiltshire Community Micro-enterprise Project. In this role, you will connect with and support local people, helping them develop very small enterprises that offer innovative care and support in their communities. You will deliver an enterprise development programme, carefully established over more than ten years, ensuring that local people can choose care and support that suits them best, from a wide range of creative options.
The initial focus is in the Western region of Wiltshire, where you’ll connect with people in Trowbridge, Westbury, Warminster, Melksham, Devizes and the surrounding rural areas. You’ll build partnerships with leading community organisations to strengthen and grow local support systems.
To thrive in this role you must:
- Be full of energy and passion to run a project, growing community resources that make a difference to others
- Have a background in community development or an understanding of the world of care
- Be a natural connector – able to work confidently with all sorts of people and instinctively join up dots that are sometimes less than obvious
- Be able to spot what people are good at and nurture it, helping them contribute meaningfully to the community.
Ready to make a difference? Check out our website for more on how you can be part of this exciting journey with us. You’ll be employed by Community Catalysts and based in the Wiltshire area. Follow the link to download an application pack
Closing date for applications is 5.00pm on 6th November 2024 and interviews will take place on 13th November 2024 in Trowbridge. We welcome applications from people from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with The Tank Museum (a registered charity), who are seeking a Membership Fundraiser to join their innovative and award-winning marketing team.
Based at Bovington Camp, the home of the tank, the Museum boasts the most comprehensive collection of armoured fighting vehicles in the world, representing every major conflict since the First World War, the Museum, which attracts over 200,000 visitors a year, also host the annual event, TANKFEST, as well as displaying a strong supporting collection of medals, photographs, film, sound recordings, fine art, books, weapons, models and memorabilia. The entire collection of this Accredited Museum is “Designated” as being of outstanding national importance – a testament to its uniqueness, quality and the expertise of those who care for it.
Highly regarded in the arts and culture sector across the globe, The Tank Museum’s marketing team are responsible for the promotion of The Tank Museum, working on and offline to raise public awareness of the museum, its collections, exhibitions, events, membership schemes, and other revenue raising functions. They are ambitious, productive, creative and analytical in approach to problem solving.
In this newly created role, the Membership Fundraiser will expand the public fundraising function of the Museum, integrating and developing existing schemes whilst identifying and undertaking new projects to raise funds in support the charitable objectives of the Museum, including engaging their existing and sizeable international online audiences.
The successful candidate must be able to demonstrate:
- Experience of working in a fundraising or in a membership role (recruitment/retention), with knowledge of processes and practices.
- Experience of handling data and using a CRM system.
- Experience of working to targets.
- Knowledge of the fundraising landscape in the UK.
You will be an instinctive, enthusiastic and collaborative team player, showing curiosity and creativity. With the ability to handle pressure and react positively to shifting priorities and demands, you will be highly organised with excellent time management and interpersonal skills. The Museum encourages self-development and motivation to learn.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Bovington / Hybrid
Closing date: 4 November 2024
Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role of Development & Alumni Engagement Lead would suit a passionate and creative individual, who is an efficient administrator and strong communicator, with an appreciation of the transformational impact of an independent school education. The post-holder will be responsible for the implementation of the alumni relations, development and fundraising activities of the School. They will be the key point of contact for alumni, ensuring that Hillians continue to feel part of the School community after they finish their education with us.
We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
Our current services include:
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Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services.
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Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.
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Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience.
As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model.
Position: Volunteer Coordinator
Responsible to: Deputy CEO
Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London.
Hours: 14 hours per week (part-time), around volunteer availability and access needs.
Salary: £27,000 per year pro rata to 14 hours per week
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification.
Interviews will take place at our Anerley office on Thursday 21st November.
Closing date: Sunday 10th November 2024.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of Disability.
- You have a strong local presence within Bromley Borough.
- You are highly motivated and practical, with a 'can-do' approach to work.
- You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
- You have experience of delivering work to meet targets.
The client requests no contact from agencies or media sales.
Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking
About this role
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The Head of EDIB is a fantastic opportunity to head a team that focuses on how Turn2us maximises the impact for people facing financial insecurity by developing equitable and inclusive processes to help embed a culture where equity and inclusion are engrained in everything we do. The team covers responsibilities for EDIB, safeguarding and co-production.
About You
You will bring experience of designing and implementing EDIB initiatives which have had a demonstrable effect on both organisational culture and the social impact of the organisation’s work. You will have previously worked with an extensive range of internal and external stakeholders to embed EDIB in their own areas. You will have an understanding of the barriers individuals face and an understanding of intersectionality and how that impacts experiences. You’ll need strong analytical skills to be able to translate data, research, and trends into strategy and actionable plans.
Please read the Head of Equity, Diversity, Inclusion & Belonging Job Pack for further information.
How to apply
For more information, please read the Job Pack attached. Please apply on the Applied website via the Apply button.
Then, the next steps will be:
- You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
- As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
- The closing date for applications is 20th November at 09:00AM.
Please let us know if you will require any special provision as a result of any disability should you be called for interview.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read our safeguarding policy here.
If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Patron Fundraising Executive
Location: Head Office (Regents Park, NW1 4RY)
Department: Fundraising
Salary: £36,750 per annum
Vacancy Type: Permanent
Business Area: Enabling Functions and Professional Services
Purpose of the role
ZSL’s Patron Executive will maximise fundraising revenue for ZSL through our Patron programme and will drive forward our wider mid-value donation portfolio. The postholder will be responsible for the recruitment, cultivation and engagement of our Patrons, underpinning strategic areas of delivery and generating essential income. The Patron programme is currently under review, and the postholder will support and lead on the review and will launch the new strategy and programme
Key responsibilities:
- Lead on the management of the Patron programme and mid-value donor portfolio.
- Will manage the day-to-day delivery of the Patron programme including coordinating the renewals process and responding to enquiries.
- Develop and deliver the recruitment to the Patronage programme, effectively promoting the programme across a range of audiences. Work with colleagues to identify and recruit prospects to the programme and deliver retention activity to uplift individuals to Patronage
- Develop and deliver the retention programme for Patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and engagements, including events.
- Support the Senior Philanthropy Manager and Development Director to increase income and develop other fundraising opportunities.
About You
- Experience in fundraising and donor development in the charity or cultural sector, or in membership engagement.
- Experience in maintaining a network of contacts through stewardship, cultivation and donor management
- Experience in supporter retention which may include events and communications
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR
- Excellent interpersonal, communication and presentation skills
- Proficiency in using MS office suite and presentation software.
- Numeracy skills to work with budgets and financial reporting
- A positive and enabling attitude and a pro-active, creative approach to problem-solving
- Ability to think creatively with strong influencing skills
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
Closing date: Sunday 3rd November 2024
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
No agencies please.
We are looking for Maternity Cover for a Safeguarding Advisor. If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline.
We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover.
With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home based, office based or hybrid.
The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
We are looking for people who are: passionate about addressing economic injustice, experienced trainers and facilitators and are excited about the prospect of leading work to build infrastructure that will significantly scale our training capacity.
The Head of Training will lead People’s Economy’s overall approach to training providing strong oversight and ownership over: turning economic analysis content and our community economic education framework into engaging and accessible training; individual workshop and learning journey design; our pedagogical approach to learning; and our unique facilitation approach. The role will have a focus on building the infrastructure to consolidate and scale our training through supporting, training and coaching staff, freelancers and collaborators in implementing our training approach. It will also be responsible for developing paid training work and will support other work strands, manage projects and contribute to income generation.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Leading People’s Economy’s approach to training
- With support from the Programme Director, lead the development of People’s Economy’s approach to training and workshops to create an approach and set of standards to be applied across the organisation.
- Stay abreast of developments in training best practice across similar organisations and use this knowledge to further develop People’s Economy’s training approach.
- Develop resources (e.g. types of training exercises) that can be used across People’s Economy’s training work
- Support colleagues and freelancers to implement People’s Economy’s training approach, including through delivering ‘train the trainer’ training and creating learning resources
- Work with the Programme Director to create processes to oversee the quality and delivery of all of People’s Economy’s training
- Lead on monitoring and evaluation of, and learning from, People’s Economy’s training work ensuring that it informs the subsequent development of training
- With support from the Programme Director create and implement plans to build and maintain our training infrastructure and increase our training capacity.
Training for Changemakers
- With support from the Programme Director, design and develop our training offer.
- Lead the implementation of training, including: ○ Work with the Head of Community to develop processes to recruit and onboard changemakers to training opportunities ○ Design training workshops, working in accordance with People’s Economy’s community education framework and principles ○ Oversee the delivery of training workshops facilitated by other staff and freelancers
- Work collaboratively with the Programme Team to ensure a joined up approach across our work with changemakers
Develop paid training work
- With support from the Programme Director, take a strategic approach to identifying and developing opportunities to undertake paid training work that can both meet People’s Economy’s goals and generate unrestricted income for the organisation
- Hold key relationships, as agreed with the Programme Director, with organisations and individuals who are current and potential clients for paid training work
Supporting other work strands
- Feed in from a training perspective to the development of People’s Economy’s changemaker community of practice led by the Head of Community
- Feed in from a training perspective to the development and implementation of the organisational communications strategy
Managing projects and people
- Work with the Head of People and Operations to recruit and manage a pool of freelancer Associate Trainers to help deliver People’s Economy’s training work, and lead the training of freelancers to do this work
- Manage freelancers contributing to People’s Economy’s training work and any staff roles which (in future) report to Head of Training
- Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined up approach across People’s Economy’s work
Financial management and income generation
- With support from the Programme Director, develop and manage budgets when leading programmes and projects
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.
Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.
This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.
Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.
ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.
DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.
GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.
Candidate Specification
KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions
EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems
SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly
APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity
The list above is not exhaustive. For further details, please review our Job Pack.
Application Process
If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:
- Deliver our Strategic plan: Collaborate with the Board and staff to implement our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
- Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s long-term financial health. This will include a strong focus on grants, bid writing and cultivating relationships with funding partners.
- Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
- Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s impact.
About You:
The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:
- Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board and team leadership.
- Financial Acumen: Extensive experience in financial planning, budgeting, bid writing and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
- Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
- Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.
Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification
To engage vulnerable and isolated young people and their families helping them build their confidence, identify new skills and build resilience
The client requests no contact from agencies or media sales.
Job Purpose
This is a senior management position, working closely with the joint CEOs and the Board to ensure Graeae prospers artistically and financially.
The Finance Director will be responsible for implementing Graeae’s vision as laid out in the company’s business plan and to achieve artistic excellence, effective development of the company and financial stability. The Finance Director has overall responsibility for the financial management of the company, in liaison with the CEO, and the development and maintenance of financial controls, systems and procedures.
Key Responsibilities
Financial management
1. Lead the financial management and the development and maintenance of financial controls, systems and procedures
- Lead the preparation for annual budgets and project budgets in liaison with the joint CEOs
- Establish and monitor key performance indicators in liaison with the joint CEOs
- Manage the company's overall expenditure, ensuring it is in line with budgets
- Monitor grants alongside the joint CEOs ensuring that all funds are received when due
- Liaise with funders and service partners on the submission of reports on financial and other matters as required
- Ensure Graeae fulfils its legal and funding agreement obligations, including writing and updating franchise applications and business plans.
- Manage the company's payroll and pension scheme
- Manage and review “Access to Work” claims in consultation with the Access Manager
- Prepare papers for Finance Sub Committee and take minutes
- Act as lead officer with the company's auditors, bankers and lawyers and HMRC
- Act as Company Secretary to the Board of Directors and to service the Board and Finance Sub Committee in particular through the provision of clear and accurate financial information to ensure their informed policy and decision-making
Financial reporting
- Prepare quarterly management accounts for presentation to the Finance Sub Committee and Board
- Lead the preparation and filing of annual statutory accounts in consultation with the joint CEOs
- Prepare monthly reconciliations including bank and control accounts, business charge cards and petty cash
- Prepare quarterly VAT returns
- Prepare monthly and annual PAYE/NI returns
- Prepare annual cash flow forecasts and update quarterly.
Other duties
- Line manage the Finance Assistant, delegating all appropriate areas of financial administration
- Provide in-house training for non-financial staff members in budget preparation and monitoring
PERSON SPECIFICATION
Essential
1. Professional qualification or proven significant experience of financial management
2. Experience of software packages, including Word, Excel, Access and a computerised accounts package, preferably Sage 50 Accounts and Sage Payroll.
3. High level numeracy skills and attention to detail
4. Excellent communication skills, both verbal and written. (NB Graeae recognises that this can be achieved by various means, e.g. through a third party communicator)
5. Excellent time management and strong organisational skills
6. Line management skills
7. Ability to contribute as part of a small team
8. Experience of developing and maintaining financial systems and controls
9. Commitment to the implementation of Graeae’s Equal Opportunities & Diversity policies within the areas relevant to the post.
10. Willingness to undertake training.
Desirable
1. Knowledge of current disability issues
2. Interest in/experience of theatre/Arts/Voluntary Sector
British Sign Language skills
The client requests no contact from agencies or media sales.