Individual Giving Officer Jobs in London
Job title: Director of Development
Contract type: Permanent
Salary: Grade 8: £66,679 - £88,977. Appointments for this role will generally be made at £80,000 per annum
Working arrangements: Full time, 35 hours a week. Standard working hours between 9am and 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. This role requires travel within the UK and internationally and attendance at evening and weekend events.
An exciting opportunity to lead a high-performing fundraising team and help shape our new fundraising campaign to improve patient care and reduce ill health across communities.
As Director of Development, you’ll lead our efforts to bring major donors, trusts/foundations and corporate partners into long term relationships of trust with the Royal College of Physicians. Your core responsibility will be to encourage and motivate the fundraising team, including line management of the Deputy Director for Corporate Partnerships and the Head of Philanthropy. You’ll also cultivate your own individual portfolio of international donors and find opportunities to engage face-to-face with prospective supporters at the major and principal gift level.
You’ll be trusted to work autonomously to develop and implement our fundraising strategy and work with our development board on planning for a new fundraising campaign, following the successful close of our £10 million Giving Health campaign. You will help achieve our strategic aim to increase our income from major gift fundraising and, depending on results, you’ll also have the opportunity to grow the size of the fundraising function.
You’ll report to and work closely with the CEO, Chief of Staff, and have the full support and involvement of the President, College Officers and Trustees.
Purpose and scope
Key responsibilities
- Shape the overall strategic goals of a new multi-year fundraising campaign and ensure that we deliver our ambitious income generation targets on an annual basis
- Work closely with the president, trustees, chief executive officer and other senior colleagues and volunteers to develop and implement the RCP's fundraising strategy
- Enhance our fundraising profile to highlight the contributions of donors and the impact of funded projects at all levels
- Refresh our fundraising comms strategy and produce high quality, in-depth digital and hardcopy materials
- Plan an annual programme of engagement between the President/CEO and international major gift prospects, including from the 20% of our membership based outside of the UK
- Facilitate the work of development committee members in advising on strategy, monitoring progress towards agreed targets, introducing new prospects, and helping with cultivation
- Support the development of fundraising skills among colleagues - both your direct reports, the Deputy Director for Corporate Partnerships and the Head of Philanthropy - and senior colleagues involved in making asks
- Maximise the fundraising potential of the RCP’s heritage collections and grow the fundraising income of our museum, archive, and library
- Ensure due diligence on prospective donors and adherence to internal processes and procedures for fundraising, reporting, financial management and information management
- Oversee the existing awards programme, which is administered by the development administrator
About you
- A proven track record of effective fundraising leadership
- Substantive major gift experience, including securing six figure gifts from either individuals, trusts/foundations or corporate partners
- Influencing and negotiating at the most senior levels externally and within an organisation; able to describe and communicate compelling propositions and to 'ask' for the gift
- Track record of developing a fundraising strategy over time, demonstrating innovation and creativity as well as knowledge and experience of successful programmes from peer organisations
- Highly developed stakeholder management skills with proven ability to create, develop and sustain trusted and effective relationships with major philanthropic partners and potential partners
- Highly developed networking skills to build and sustain a network of supporters for the RCP
- Track record of successful line management that builds and motivates a successful team
- Strong skill set in decision making, understanding complex environments, strategic thinking and an exceptional ability to communicate
- Strong organisational skills to maximise outcomes against multiple competing priorities
- Understanding of fundraising regulation and compliance
For more information about the role please view the job description and person specification.
Our benefits
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 29 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
About the RCP
The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
About the selection process
Please note that the selection process will take place over two days. The expected dates are 17 and 18 September.
Shortlisted candidates will be invited to attend the following: -
Day 1
- Meeting with the team (30 minutes)
- Negotiation skills based scenario with a key stakeholder (30 minutes)
Day 2
- Pre-interview time limited preparation of presentation (15 minutes)
- Delivery of presentation and panel interview (60 minutes)
How to apply
Please submit an up-to-date CV and cover letter outlining how your suitability for the role and how your skills and experience meet the job description. Please note that applications submitted without a cover letter will not be considered.
If you have any queries about the application and selection process or the role, please contact our recruitment team.
Key dates
Closing date: 11:59pm 6 September
Shortlisted candidates will be notified by email on: 12 September 2024
Interview dates: 17 and 18 September 2024
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.
Role Overview:
This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.
Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.
About Bankside Open Spaces Trust:
Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.
We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.
Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.
None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.
Apply via our application form. CV's will not be accepted.
We look forward to receiving your application to join our friendly team.
Bankside Open Spaces Trust is an environmental and volunteering charity working to provide outstanding green spaces and a community centre in SE1
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The client requests no contact from agencies or media sales.
Role description
Title: Interim General Manager
Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)
Location: Remote and at the London LGBTQ+ Community Centre
Salary: £50,470.00 full-time pa; pro rata
Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months.
Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.
We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).
We are open to recruiting one person or two depending on candidates’ experiences and preferences.
Please refer to the summary below to clearly see the breakdown of tasks, days and salary.
Option 1:
Role: General Manager and Fundraiser (covering all responsibilities)
Key responsibilities:
- Finance and Risk
- HR and Team Management
- Business Development
- Board of Trustees Management
- Stakeholder Management
- Legal and Governance
- External Communications and Leadership
Contract: 3 days per week (6 months)
Pro rata salary: £30,282
Option 2: Two separate roles splitting general management and fundraising responsibilities
Role: General Manager
Key responsibilites:
- Finance and Risk
- HR and Team Management
- Business Development
- Board of Trustees Management
- Stakeholder Management
- Legal and Governance
- External Communications and Leadership
Contract: 2 days per week (6 months)
Pro rata salary: £20,188
Role: Fundraiser
Contract: 1 day per week
Pro rata salary: £10,094
Reports to: Chair of Board of Trustees
Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead
Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead
Closing date: Sunday 8 September 2024 at 9pm
Interviews will take place the week commencing Monday 16 September 2024.
The successful candidate will start on Tuesday 5 November 2024
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About the London LGBTQ+ Community Centre
The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.
Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.
The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.
Overall purpose of the role
As the most senior team member, the General Manager:
- Leads the team with four direct reports and other four indirect
- Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
- Evaluates and improves operations and financial performance
- Leads our fundraising efforts and overall income generating activities
- Co-designs strategy and sets goals for growth
- Provides solutions to issues
Benefits
Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:
- Holiday allowance of 25 days, increasing yearly after two years of service
- Employer pension contribution of 3%
- Access to an employee helpline to help you deal with personal or professional concerns
- A holistic wellbeing package
- DBS funded by employer
- Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
- Flexible working
- Being part of a small organisation where you can really see your impact
- Working alongside a range of other LGBT+ organisations
Key responsibilities and duties
- Fundraising
- Lead fundraising team
- Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
- Work closely with Events and Outreach Lead to design programmes to apply for funding
- Write funding bids for public grants and trusts
- Manage successful grants, monitoring and reporting
- Lead corporate sponsorships strategy
- Manage relationships with current corporate donors to secure ongoing funding and develop new relationships
- Finance and Risk
- Lead strategic financial plans
- Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
- Help to ensure a sustainable income from individual, corporate, legacy and trust donations
- Supervise accounting and reporting working with Finance Lead
- Establish and monitor key indicators of the organisation’s impact and financial health
- Risk management: maintain awareness of risks and changes in the external environment that affect the organisation
- HR and Team Management
- Team management and leadership
- Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
- HR systems and processes development
- Operate within the annual budget and ensure management and HR policies are up-to-date
- Recruit and work with the senior management team
- Business Development
- Design and deliver the organisations’ business plan
- Design and supervision of organisational strategy
- Supervise the maintenance and creation of all operational policies required
- Supervise of all Centre activities
- Operational systems and processes
- Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action
- Board of Trustees Management
- Secretary role at meetings: set up meetings, minutes and other administrative tasks
- Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
- Supply regular reports to the Board and attend trustee and sub-committee meetings
- Stakeholder Management
- Build relationships with local authorities and the media in order to advance the organisation’s aims
- Lead partnerships with other LGBTQ+ organisations; London and beyond
- Lead outreach to non-LGBTQ+ organisations
- Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development
- Legal and Governance
- Ensure the organisation fulfils its legal, statutory and regulatory responsibilities
- External Communications and Leadership
- Represent the organisation at external events and publicity opportunities
Person specification
Short listing criteria: E = essential D = desirable
Professional experience
- Excellent leadership, people management experience and delegation skills - E
- Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
- 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
- Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
- Ability to communicate effectively- E
- Patience and attention to detail - E
- Experience in planning and budgeting- E
Personal qualities
- Excellent interpersonal skills - E
- Someone who can work self sufficiently and in a team environment - E
- Leads by example – striving for high quality work and ensuring other people meet this standard - E
- An engaging, passionate, energetic human- E
- Excellent written and verbal communication skills- E
- Commitment to equality, civil rights, and LGBTQ+ rights - E
- Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
- Experience working with communities in general and the LGBTQ+ in particular - D
Ready to apply?
Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.
Please add the following information to the subject line: General Manager Application
We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.
The client requests no contact from agencies or media sales.
Location : Based in Chingford (but with travel to other boroughs for pick-ups, you may also be required to visit our sites in South Yorkshire for training and development as needed)
Hours : Full time (9am-5pm mon-fri)
Salary : £27,600 per annum
Contract Term : Permanent
Start Date : September 2024
Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our London team. This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Minimal teaching hrs with small group sizes compared to mainstream education settings
- Dedicated time allocated for planning time, innovation and creativity
Who will I be changing the lives of?
All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need. Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
We currently have projects in Rotherham, Barnsley, London and The Midlands.
Main Responsibilities
- Responsible for the delivery of a pre agreed curriculum for your learners using pre planned sessions for FS Maths & English, Art, Change Workshops & Careers sessions. Whilst there are teaching resources available it is a requirement of this role that you will tailor the curriculum to the interests and aspirations of the learner that you are working with in order to increase participation and engagement.
- To develop high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
- To meet the needs of pupils with Special Educational Needs and in collaboration with the SEND Lead to prepare, implement, monitor and review Individual Educational Packages and EHCP targets.
- To provide a high-quality student experience that enables students to succeed beyond their expectations
- Promote Inclusion best practice and contribute to the aims and ethos of the college
- Working with students from Pre-Entry to Level 2
- Responsible for comprehensive marking and written and verbal feedback for learners
- Working in conjunction with the Outstanding and Good criteria for OFSTED
- To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
For more information on this role and our organization please visit our website.
What to expect from the recruitment process –
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
- All applications must be submitted by 11th September 2024 with interviews being held the following week. All candidates should be notified of the outcome within 5 days. (subject to change)
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
Background
Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Chance to Shine takes cricket to new places and uses it to ignite new passions, teach vital skills, unite diverse groups, and educate young people from Cornwall to Canterbury to County Durham.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.
The Director of Strategy Implementation is an exciting Senior Management role which will help to deliver Chance to Shine’s strategic plans and further our ambitions for young people.
In February 2024 we launched Limitless Futures, a four year strategic vision that outlines our ambitions to further improve wellbeing amongst young people, grow from working with 600,000 young people a year to one million by 2028, and continue to prioritise underserved communities (young people in areas of economic disadvantage and those who are inactive). It is based on extensive consultation with young people, teachers, families, delivery partners, coaches and others. It is underpinned by clearly defined goals and KPIs, and accountable to Chance to Shine’s Board of Trustees. The person in this role will work collaboratively with Senior Management colleagues and the wider team to deliver on and refine these plans.
We are looking for an energetic, enthusiastic and efficient individual with a strong track record in collaborative working and delivering on ambitious projects to join a small and dynamic team. The person in this role does not need to have an understanding of cricket but must be driven to achieve ambitious plans to support young people’s wellbeing and development.
We operate flexible working and as such team members currently work from the office (The Oval, London) on average about 2 days per week. This post-holder will need to be flexible as an when it is required to attend meetings, mostly in London but elsewhere around the country.
Please note that this role is a 12-month fixed term contract, less if the person you a covering returns from maternity leave earlier.
Interviews will take place on the 23rd of September 2024.
Purpose of the role
The Director of Strategy Implementation will be part of the Senior Management Team and will work closely with the Chief Executive.
The person in this role will oversee the implementation of the second year of strategy plans for Limitless Futures. They will collaborate with Fundraising, Operations, Communications, Finance and Impact colleagues to ensure progress is tracked and goals are met. In particular, they will work with the Head of Fundraising to ensure the fundraising plan needed to deliver this strategy is aligned to the wider organisations plans.
The Director of Strategy Implementation will also own the delivery of specific projects to support the strategy. For example, but not limited to: design and implement a volunteering programme; develop a funding plan to increase the scale of work in secondary schools; embed youth voice practices into Chance to Shine work.
Insight and evidence underpin Chance to Shine’s strategy, and as such, the Director of Strategy Implementation will line manage the Head of Impact & Evaluation and provide guidance to the Impact team.
Key Responsibilities
The Director of Strategy Implementation responsibilities include:
· The line management of Head of Impact & Evaluation, providing broader support to the Impact Department (three people)
· Providing guidance and advice to the Board, Chief Executive and Senior Management team on matters relating to Strategy and Impact.
· Working with the Senior Management Team to ensure key organisational strategic aims and objectives are achieved within respective departments.
· Leading on specific pieces of cross-departmental work which are of key strategic importance, including key Fundraising projects.
· Working closely with the Head of Impact & Evaluation to ensure that we are leaders-in-our-field for demonstrating the difference our work makes to children and young people whilst always striving to improve.
· Effectively maintaining existing, and developing new relationships with senior stakeholders, partners and supporters.
· Being a spokesperson for Chance to Shine, particularly with media, senior relationships and stakeholders
· To pro-actively source and deliver new opportunities across all departmental areas related to strategic priorities and projects being worked on
Key relationships
The job holder will liaise with:
· CEO
· The Senior Management Team
· ECB
· Sport England
· Chance to Shine Trustees
· Current and new Senior stakeholders, supporters and organisations
Skills, Knowledge and Expertise
· Significant experience in developing either organisational-wide or departmental strategy, managing and delivering against aims and objectives
· Significant experience in delivering clear success in one or more areas of Strategy, Impact and Fundraising
· Strong strategic critical-thinking with the ability to identify opportunities and follow these through into tangible results
· Demonstrable experience of successfully delivering against strategy and/or organisational growth
· The ability to confidently check and challenge and think differently about ways of achieving goals whilst bringing people on the journey
· Excellent influencer with the ability to use evidence alongside experience to make recommendations which inform decision making and/or strategy
· Excellent public speaking and presenting skills, confident in conveying key messages simply, engagingly and effectively to various audiences
· Experience of developing relationships, working with and influencing senior stakeholders which result in positive outcomes
· Experienced line manager, with the ability to lead and motivate teams to achieve ambitious goals
· Excellent written, verbal communication and IT skills with strong attention to detail
· Comfortable dealing with stakeholders at all levels
· Strong motivation to succeed and ability to work collaboratively
· Excellent team player
· Excellent project management skills
· Creative, energetic, proactive and outgoing
· Good time management skills, able to work to tight deadlines and an ability to work under pressure
· Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, passionate, inclusive and fun
· Able and willing to travel throughout the UK
The client requests no contact from agencies or media sales.
Charity People are delighted to be supporting the Royal College of Physicians with this exciting opportunity to lead a high-performing fundraising team, and help shape their new fundraising campaign to improve patient care and reduce ill health across communities.
About the RCP
The Royal College of Physicians has an incredible history, dating back to their foundation in 1518. They are a professional membership body for physicians - doctors who work in hospitals - with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.
Job title: Director of Development
Contract type: Permanent
Salary: £80,000
Working arrangements: Full time, 35 hours a week. Standard working hours between 9am and 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. This role requires travel within the UK and internationally and attendance at evening and weekend events.
The Role
As Director of Development, you'll lead efforts to bring major donors, trusts/foundations and corporate partners into long term relationships of trust with the Royal College of Physicians. Your core responsibility will be to encourage and motivate the fundraising team, including line management of the Deputy Director for Corporate Partnerships and the Head of Philanthropy. You'll also cultivate your own individual portfolio of international donors and find opportunities to engage face-to-face with prospective supporters at the major and principal gift level.
You'll be trusted to work autonomously to develop and implement the new fundraising strategy and work with the development board on planning for a new fundraising campaign, following the successful close of the £10 million Giving Health campaign. You will help achieve the strategic aim to increase income from major gift fundraising and, depending on results, you'll also have the opportunity to grow the size of the fundraising function.
You'll report to and work closely with the CEO, Chief of Staff, and have the full support and involvement of the President, College Officers and Trustees.
Key responsibilities include:
- Shape the overall strategic goals of a new multi-year fundraising campaign and ensure that we deliver our ambitious income generation targets on an annual basis
- Work closely with the president, trustees, chief executive officer and other senior colleagues and volunteers to develop and implement the RCP's fundraising strategy
- Enhance our fundraising profile to highlight the contributions of donors and the impact of funded projects at all levels
- Refresh our fundraising comms strategy and produce high quality, in-depth digital and hardcopy materials
- Plan an annual programme of engagement between the President/CEO and international major gift prospects, including from the 20% of our membership based outside of the UK
- Facilitate the work of development committee members in advising on strategy, monitoring progress towards agreed targets, introducing new prospects, and helping with cultivation
- Support the development of fundraising skills among colleagues - both your direct reports, the Deputy Director for Corporate Partnerships and the Head of Philanthropy - and senior colleagues involved in making asks
- Maximise the fundraising potential of the RCP's heritage collections and grow the fundraising income of our museum, archive, and library
- Ensure due diligence on prospective donors and adherence to internal processes and procedures for fundraising, reporting, financial management and information management
- Oversee the existing awards programme, which is administered by the development administrator
About you
- A proven track record of effective fundraising leadership
- Substantive major gift experience, including securing six figure gifts from either individuals, trusts/foundations or corporate partners
- Influencing and negotiating at the most senior levels externally and within an organisation; able to describe and communicate compelling propositions and to 'ask' for the gift
- Track record of developing a fundraising strategy over time, demonstrating innovation and creativity as well as knowledge and experience of successful programmes from peer organisations
- Highly developed stakeholder management skills with proven ability to create, develop and sustain trusted and effective relationships with major philanthropic partners and potential partners
- Highly developed networking skills to build and sustain a network of supporters for the RCP
- Track record of successful line management that builds and motivates a successful team
- Strong skill set in decision making, understanding complex environments, strategic thinking and an exceptional ability to communicate
- Strong organisational skills to maximise outcomes against multiple competing priorities
- Understanding of fundraising regulation and compliance
For more information about the role and how to apply, please contact Kevin Croasdale at Charity People: [email protected]
Benefits:
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 29 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme - 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team - includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform - including discounts on cinema tickets and a range of high street brands
About the selection process
Please note that the selection process will take place over two days. The expected dates are 17 and 18 September.
Shortlisted candidates will be invited to attend the following: -
Day 1
- Meeting with the team (30 minutes)
- Negotiation skills based scenario with a key stakeholder (30 minutes)
Day 2
- Pre-interview time limited preparation of presentation (15 minutes)
- Delivery of presentation and panel interview (60 minutes)
Key dates
Closing date: 11:59pm 6 September
Shortlisted candidates will be notified by email on: 12 September 2024
Interview dates: 17 and 18 September 2024
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
We are looking for experienced professionals who will perform inspection activities on behalf of The Survivors Trust (TST) Inspection Body to assess specialist rape and sexual abuse support services for conformance to TST National Service Standards.
The role of an inspector is to investigate, evaluate, assess, and determine the compliance of an organisation for conformance against specific standards within the framework of UKAS inspection requirements.
Training will be provided; however, candidates will ideally have an understanding of performing audit/inspection duties and preferably have a degree or equivalent specific to the sector, e.g. psychology, criminology, counselling etc. or a minimum 2 years’ experience working in the sector. An understanding of the practical applications of trauma informed practice and needs of service users is desirable. They will be familiar with sector specific legislation, have good understanding and application of boundaries to maintain impartiality of inspection activities, and be able to make judgements that are objective, fair and based securely on evidence. They will be clear and succinct communicators with the ability to respond professionally and calmly to challenge. A good level of education, the ability to articulate themselves in a friendly and professional manner and IT competency are essential.
This is a remote-based role and may require some travelling to locations around the UK (expenses will be reimbursed). Candidates will be expected to have the right to work in the UK, the use of required ICT equipment and software, and comply to cyber security, confidentiality and data protection requirements.
You will be required to undergo enhanced DBS clearance to work with The Survivors Trust and references will be sought.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Tearfund, a Christian organisation who work with local churches and organisations in over 50 counties to tackle the complex challenges of poverty and support the lives of those in greatest economic need, through sustainable development, and by responding to disasters and challenging injustice. Their vision is to see people freed from poverty, living transformed lives and reaching their God-given potential.
The Interim Head of Global Controllers will lead the team that oversees and manages the financial operations of Tearfund globally, maintaining the integrity of core financial systems. This role includes ensuring financial accuracy, compliance with international accounting standards and other external requirements, effective financial reporting, oversight of UK tax affairs, including quarterly VAT returns, global payroll and the implementation of financial controls and procedures across all regions where the Tearfund operates. The role sits on the Finance Senior Management Team.
The successful candidate must be able to demonstrate:
- Qualified Accountant - ACA, ACCA or CIMA qualification.
- Significant experience in leading a large global finance control function.
- Leadership of statutory accounting and annual reporting activities.
- Proven experience of financial management in the international relief & development NGO sector.
- Strong experience of using finance systems and spreadsheets, and maintaining the integrity of finance systems, processes and procedures.
We are seeking an individual with strong problem solving and influencing skills, balancing both creating solutions to organisational challenges and holding strong positions where needed. The ability to establish relationships across the organisation will be key.
For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the postholder is a practicing evangelical Christian and in agreement with the Tearfund statement of faith.
Closing date: Tuesday 10th September 2024
Due to the urgent nature of the role, Charisma will be reviewing and conducting vetting interviews on a rolling basis. Please apply as soon as possible to avoid disappointment.
The successful candidate will need to be able to start the role as soon as possible. As such we are only able to progress candidates who have immediate availability or 1 month or less notice period.
Are you ready to make a meaningful impact? Join The Prince's Trust Business Partnering team as a Finance Business Partner and be part of our mission to empower young people across the UK.
The key aspects of this role:
- Work closely with Country Directors to shape, develop and implement country specific strategies that maximise the impact for Young People.
- Advise, challenge, support and connect with senior stakeholders in the organisation.
- Provide valuable financial and commercial advice and strategic insights and solutions to directors and budget holders, influencing decision making.
- Manage performance through regular forecasting, budgeting, and business planning.
You’ll be a key player in our Business Partnering team, working collaboratively with the delivery directorate as well as the wider Finance directorate. We're seeking an individual with a background in business partnering, ideally within the charity sector. You should ideally be a qualified accountant or qualified by experience, brimming with proactivity and have strong communication skills to engage effectively with both finance and non-finance stakeholders across the organisation.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Finance Business Partners?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Finance Business Partners!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The members of our Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.
As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.
The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.
The client requests no contact from agencies or media sales.
Battersea is supported by over 600 volunteers across our three centres. The Volunteering Team are responsible for the recruitment, training, and ongoing support of volunteers at Battersea. Our volunteering programme is accredited by Investing in Volunteers, and we influence best practice in volunteer management across Battersea.
We’re looking for a proactive individual who is passionate about volunteering to join our team as a Volunteer Coordinator. Our Volunteer Coordinators are responsible for coordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea. This role will work directly with kennel volunteers at Battersea London.
This role also has the opportunity to work on projects to improve our volunteer programme at Battersea.
The ideal candidate for this role would be someone who is passionate about the benefits of volunteering, for volunteers and animal welfare; and has experience of working constructively and collaboratively with colleagues from different teams.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd September 2024
Interview date(s): 11th/12th September 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Over the last few years, NHYC has grown to a team of over 50 staff. This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly. You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. The role is based at our day centre in Camden.
- Salary £27,144 – £29,952
- Deadline: 9am Monday 23 September
The client requests no contact from agencies or media sales.
Are you ready to make a meaningful impact? Join The Prince's Trust Business Partnering team as Assistant Finance Business Partner and be part of our mission to empower young people across the UK.
The key aspects of this role:
- Work closely with senior stakeholders to implement new projects and initiatives, working alongside them to shape, develop and execute business unit strategies.
- Advise, challenge, support and connect with senior stakeholders in the organisation.
- Be a key driver of commerciality across the organisation, delivering analysis and insight and providing options and scenarios for business decisions.
- Manage performance through regular forecasting, budgeting, and business planning.
- Support the Business Partnering team, to provide a comprehensive Business Partnering service to the Delivery and Fundraising directorates.
You’ll be a key player in our Business Partnering team, working collaboratively with a wide range of stakeholders. You should ideally be a part-qualified accountant or qualified by experience, brimming with proactivity and enthusiasm and have strong communication skills to engage effectively with both finance and non-finance stakeholders across the organisation.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Assistant Finance Business Partners?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Assistant Finance Business Partners!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
This is an opportunity to join Refuge as an Independent Gender Violence Advocate (IGVA).
The IGVA will work closely with victims/survivors of gender-based violence, to provide high quality independent advocacy and support across all risk levels. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors and to improve agencies responses to DA and VAWG.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About
The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable to their people. To achieve this mission, we provide thousands of grants every year to groups and individuals across the globe that work on the issues we focus on—promoting tolerance, transparency, and open debate. We also engage in strategic human rights litigation and impact investing, while incubating new ideas and engaging directly with governments and policymakers through advocacy to advance positive change.
The Role
To support the Policy, Knowledge & Training team in the development of a wide array of knowledge resources (in written, visual, and digital form), and the design and implementation of creative communication strategies and mechanisms to effectively share these resources with various audiences across Open Society Foundations.
Key Responsibilities
- Work with the Associate Director and the Policy, Knowledge & Training team, members of Grants Management, and other Open Society stakeholders to develop, test, produce and revise knowledge resources (for example, manuals, training guides, guidance and policy documents, case studies, workbooks, videos, online learning tools, and other resources) for Open Society’s Salesforce-based grantmaking software, grants management compliance, and grantmaking policies.
- Assist a team of Grants Management trainers to facilitate trainings, both independently and as a part of the Policy, Knowledge & Training team, for in-person and remote learning sessions.
- Organize resources, information and data into useable formats to meet the needs of end users – both within Grants Management and for the entire organization.
- Develop and maintain informational resources for Grants Management, while ensuring appropriate controls are in place, adjusting for accuracy, completeness and readability.
- Support the execution of communication strategies and mechanisms to share knowledge resources with diverse audiences inside Open Society.
- Stay abreast of grants management and grantmaking policies and procedures, practices, and guidelines at Open Society, and assist stakeholders as needed to understand and adhere to these.
- Build and maintain relationships with program and operational units across Open Society, helping to identify knowledge and experience within the organization that would be valuable to systematize and share broadly.
- Help to identify gaps in knowledge and experience within the organization that the Policy, Knowledge & Training team should address.
- Provide advanced administrative support for Policy, Knowledge & Training projects, including scheduling and arranging the logistics for in-person or virtual meetings, contributing to the development of agendas and facilitating work meetings when necessary, managing project’s timeline, identifying projects’ operational needs and developing solutions, and managing administrative issues related to the work of retained consultants.
- Perform various administrative tasks and other duties as assigned.
- 15% travel is required.
Direct Reports:
None
Key internal relationships
Associate Director, Policy, Knowledge & Training; Grant Officers; Grant Associates
Qualifications
Essential:
- University degree – BA or BSc
Experience
Essential:
- Experience in design and testing of training material
- Experience with evolving and complex administrative policies and procedures and operating within them and ability to quickly understand and use policies and procedures.
- Excellent computer skills, proficient in Microsoft Office, Sharepoint, and experience with other knowledge management/sharing platforms (Freshservice, Interact).
Desirable:
- Experience as an effective teacher/trainer/facilitator
- Experience working with a grant processing software/system (Salesforce or other CRM preferred) Knowledge of grant making concepts and the philanthropic and non-profit sectors in general
- Prior experience working with processes and systems – either from within Grants Management or from Programmatic teams.
- Proven experience in collaborating with multi-country stakeholders within a multinational organization, and/or organization with significant complexity
Competencies
Functional Competencies:
- High level of emotional intelligence and ability to build and maintain strong, trusting relationships, internally and externally, across cultures and geographies, to further unit goals
- Demonstrated specialized knowledge of grantmaking policy, including ability to design reasonable policy, anticipate ways in which policies may succeed or fail, and effectively develop and carry out strategy to align grantmaking practices with OSF’s approach to grantmaking and goals of a given policy
- Ability to use data and information to undertake assessment and inform decision-making
- Excellent l, project management and organizational skills
- Ability to draft policies, guidance and other documents in English; and basic understanding of approaches to adult learning and facilitation
- Works with considerable independence under limited supervision, using judgment to identify issues requiring supervisory involvement
Personal Competencies:
- Excellent verbal and written communication skills enabling the individual to effectively draft policies and facilitate where needed
- Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity
- Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
- Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace
Languages:
- An excellent knowledge of English
- Knowledge of other languages would be an asset
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.