Individual Giving Manager Jobs

About

The Open Society Foundations work to build vibrant and inclusive democracies whose governments are accountable to their people. To achieve this mission, we provide thousands of grants every year to groups and individuals across the globe that work on the issues we focus on—promoting tolerance, transparency, and open debate. We also engage in strategic human rights litigation and impact investing, while incubating new ideas and engaging directly with governments and policymakers through advocacy to advance positive change.

The Role  

To support the Policy, Knowledge & Training team in the development of a wide array of knowledge resources (in written, visual, and digital form), and the design and implementation of creative communication strategies and mechanisms to effectively share these resources with various audiences across Open Society Foundations. 

Key Responsibilities 

• Work with the Associate Director and the Policy, Knowledge & Training team, members of Grants Management, and other Open Society stakeholders to develop, test, produce and revise knowledge resources (for example, manuals, training guides, guidance and policy documents, case studies, workbooks, videos, online learning tools, and other resources) for Open Society’s Salesforce-based grantmaking software, grants management compliance, and grantmaking policies. 
• Assist a team of Grants Management trainers to facilitate trainings, both independently and as a part of the Policy, Knowledge & Training team, for in-person and remote learning sessions.
• Organize resources, information and data into useable formats to meet the needs of end users – both within Grants Management and for the entire organization.
• Develop and maintain informational resources for Grants Management, while ensuring appropriate controls are in place, adjusting for accuracy, completeness and readability. 
• Support the execution of communication strategies and mechanisms to share knowledge resources with diverse audiences inside Open Society. 
• Stay abreast of grants management and grantmaking policies and procedures, practices, and guidelines at Open Society, and assist stakeholders as needed to understand and adhere to these. 
• Build and maintain relationships with program and operational units across Open Society, helping to identify knowledge and experience within the organization that would be valuable to systematize and share broadly. 
• Help to identify gaps in knowledge and experience within the organization that the Policy, Knowledge & Training team should address. 
• Provide advanced administrative support for Policy, Knowledge & Training projects, including scheduling and arranging the logistics for in-person or virtual meetings, contributing to the development of agendas and facilitating work meetings when necessary, managing project’s timeline, identifying projects’ operational needs and developing solutions, and managing administrative issues related to the work of retained consultants. 
• Perform various administrative tasks and other duties as assigned. 
• 15% travel is required. 

Direct Reports:

None

Key internal relationships 

Associate Director, Policy, Knowledge & Training; Grant Officers; Grant Associates 

Qualifications 

 Essential: 

• University degree – BA or BSc 

Experience

Essential: 

• Experience in design and testing of training material
• Experience with evolving and complex administrative policies and procedures and operating within them and ability to quickly understand and use policies and procedures. 
• Excellent computer skills, proficient in Microsoft Office, Sharepoint, and experience with other knowledge management/sharing platforms (Freshservice, Interact). 

Desirable: 

• Experience as an effective teacher/trainer/facilitator
• Experience working with a grant processing software/system (Salesforce or other CRM preferred) Knowledge of grant making concepts and the philanthropic and non-profit sectors in general
• Prior experience working with processes and systems – either from within Grants Management or from Programmatic teams.
• Proven experience in collaborating with multi-country stakeholders within a multinational organization, and/or organization with significant complexity

Competencies 

Functional Competencies: 

• High level of emotional intelligence and ability to build and maintain strong, trusting relationships, internally and externally, across cultures and geographies, to further unit goals
• Demonstrated specialized knowledge of grantmaking policy, including ability to design reasonable policy, anticipate ways in which policies may succeed or fail, and effectively develop and carry out strategy to align grantmaking practices with OSF’s approach to grantmaking and goals of a given policy
• Ability to use data and information to undertake assessment and inform decision-making 
• Excellent l, project management and organizational skills 
• Ability to draft policies, guidance and other documents in English; and basic understanding of approaches to adult learning and facilitation 
• Works with considerable independence under limited supervision, using judgment to identify issues requiring supervisory involvement 

Personal Competencies: 

• Excellent verbal and written communication skills enabling the individual to effectively draft policies and facilitate where needed 
• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice 
• Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace 

Languages: 

• An excellent knowledge of English 
• Knowledge of other languages would be an asset 

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.   

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

Night Support Worker

Perm

Macclesfield

£25,644.62 - £27,506.48 per annum including disturbance allowance

38.5 hours per week (3 nights on, 3 nights off on a rolling rota)

Our client

Morgan Hunt is working with an award winning charity and social enterprise, made up of passionate people, who care about people. They run a variety of services all across the UK, that aim to give everyone the chance to be part of the community they live in and feel connected to society. They believe that everyone is unique, and with support and confidence can unlock their inner potential, opening up a world of possibilities.

We ate currently recruiting for a Night Support Worker for their young people's 24-hour accommodation service in Macclesfield. This is a permanent role working 3 nights on 3 nights on, 3 nights off on a rolling rota, 38.5 hours per week.

The role

• Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future.
• Act as individual 'Keyworker' to a group of young people that access support, taking lead responsibility within the organisation for the coordination and delivery of their support.
• Providing general practical and emotional support to people to promote their independence and/or recovery.
• Responding appropriately to challenging behaviour to promote the well-being of people we support and staff
• Providing an effective and responsive supportive service.
• Liaise with referral teams/agencies regarding vacancies and referrals.
• Participate in the staff team's provision of individual support and needs assessment, including risk assessment, advice, emotional support, and practical assistance.
• Participate in assessing and reviewing future housing and support needs, and in identifying and co-ordinating internal and external services and referrals in response to these.
• Keep appropriate records of interventions with people and inform other staff of relevant issues.
• Facilitate regular consultation and action to enable people to make decisions concerning their resettlement options with a view to independent living.
• Assist in arranging appointments with the relevant professionals e.g. Social Workers, PA's, Probation Officers, Medical Staff.
• Provide advice and assistance to people on personal budgeting, debt management and claims for welfare benefits.
• Encourage the people our client works alongside to be involved in the development and operation of the service, facilitating appropriate consultation and participation.
• If required, participate in on-call to ensure adequate cover is maintained for service delivery, where appropriate.

The candidate

• NVQ/QCF Level 2 or 3 in a social care field.
• A full UK driving licence and access to a vehicle.
• Experience of one of the following - At least one year's professional experience of working with vulnerable adults/ Relevant personal experience / At least three years' experience of providing care and/or support services within another social care setting.
• You will have a strong people focus, and a creative and innovative approach to working with young people.
• A commitment to people's involvement and empowerment.
• Promotion of equality of opportunity for people who have experienced oppression and disadvantage in their life opportunities.
• Recognise and value all aspects of diversity.
• Understanding of those who use the services being enabled to have greater opportunities to exercise their rights.
• An understanding of local authority regulation.
• Knowledge of issues surrounding alcohol and substance misuse.
• Knowledge of benefits system.
• Knowledge and understanding of housing provision.
• Able to work on own initiative.

An Enhanced DBS is required for the role of Night Support Worker. To be considered for this role, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Are you ready to join The Prince’s Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers deliver the Trust’s education propositions. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners in schools, colleges and other educational settings bring The Trust's programmes to life, with support from education volunteers. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme events? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Due Diligence and Research Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 9am on Monday 2 September 2024

About the role:

The British Museum has built a reputable prospect research function which supports both Advancement and the Museum's wider management. Our research strategically harnesses information and data to drive fundraising decisions. We ensure we have the right tools, skills and networking that supports the Museum with its mission. Our internal service also includes the provision of non-philanthropic research for Trustee Business and other Museum departments.

Our research is regularly audited and designed to adhere to recommendations set out by The National Audit Office, and numerous internal policies and financial controls. As with any function, the processes in place are reviewed regularly to ensure we remain effective and compliant.

This post will focus on providing the Museum with exceptional due diligence reports. It will play a key role in supporting the work of the Advancement Operations Team.

The successful candidate will combine excellent interpersonal skills, exceptional research and prospecting skills, with a high level of accuracy and detail.

Key areas of responsibility:

• To take primary responsibility for Due Diligence for the department, including requests from senior leadership, ensuring the best possible standards are achieved.
• To provide briefing notes for key events (such as dinners) and support with researching prospects and donors for key stakeholders across the Museum.
• To champion use of the CRM database (Raiser's Edge) - taking primary responsibility for improving prospect and donor data, maintaining exceptional accuracy in the Prospect module and Notes tab on the Raiser's Edge database as well as monitor supporter data and ensure that supporters are appropriately canvassed, working with the Database Manager to devise technical solutions.
• To play an active role in ensuring supporter data compliance in accordance to the regulations specified in UK GDPR and The Fundraising Regulator.
• To assist in the training and supervision of new staff and volunteers within Advancement.
• Play an active role in greeting guests at Museum evening and breakfast events as necessary and where necessary attend events outside of general working hours (time off in lieu will be given).
• To deputise for the Research and Fundraising Priorities Manager.

Please refer to the job description for further information.

About you:

• Educated to A-level or equivalent.
• Experience as a Due Diligence Research Assistant/ Data Assistant.
• Full IT literacy, understanding of CRM databases and of the General Data Protection Regulation and Fundraising Code of Practice.
• Experience in conducting Prospect Research and Due Diligence screening and working at a charity or not for profit organisation.
• Excellent analytical and research skills with the ability to read and analyse a significant amount of data.
• Strong attention to detail, able to multi-task and improve tasks and procedures.
• Ability to work proactively and methodically to deadlines, independently or as part of a team, calm and patiently, and work out of hours (time off in lieu will be given).

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Location: Home Based
Salary: £50,000
Hours: 35
Department: Fundraising
Job Type: Full time
Contract Type: Permanent

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

We are looking for a Head of Fundraising and Partnerships to join Re-engage. Reporting to the Chief Executive, you will oversee the charity’s fundraising teams with responsibility for the whole range of fundraised income, as well as developing and supporting partnerships across the organisation.

With our ambition to grow over the next five years, this role will be critical to the success of Re-engage and our ability to reach more older people and reduce more loneliness.

The successful candidate will be able to demonstrate a successful track record in at least two fundraising disciplines including major donors, corporate partnerships, individual giving, legacies and / or trust fundraising. You will have excellent verbal, written, presentation and interpersonal skills, line management experience, and be used to taking a proactive approach to your work.

As a member of the Senior Management Team, you will work with colleagues to deliver the organisation’s strategy, developing the necessary plans to achieve challenging income targets and support the development of productive partnerships to enable the organisation’s growth.

Leadership

Develop and deliver the organisation’s fundraising strategy
Provide leadership to fundraising teams, including line managing team managers
Maintain quality standards, including ethical standards, in donor stewardship and fundraising communications
Communicate with colleagues sharing information to ensure you have a well-informed and well-connected team

Fundraising

- Draft fundraising applications, cases for support, proposals and reports to funders
- Work with colleagues to set, achieve and report on targets associated with funder requirements
- Work closely with colleagues in Engagement and Service Delivery to ensure fundraising and income generation support the overall strategy and direction of the organisation
- Ensure all applications are recorded on the CRM (OPUS) to support planning, delivery and reporting requirements
- Work with fundraising teams to build pipeline of funders across different strands of activity
- Build cases for support and proposals to illustrate the work of the organisation, working with colleagues in Service Delivery, Communications and Impact teams
- Grow a portfolio of current and potential major donors

Partnerships

- Work with colleagues to identify potential partners who can contribute to both fundraising and broader organisational objectives
- Develop and implement stewardship plans for funders and partners to support long-lasting and constructive relationships
- Oversee the management of successful long term relationships with partners and funders, providing advice and support to colleagues as necessary to ensure high standards of stewardship

Organisational

- Play an active role in SMT and all staff activities
- Contribute to the development of Re-engage’s strategic direction and operational plan
- Lead by example, demonstrating Re-engage’s values and expected behaviours in your work with colleagues and external stakeholders
- Ensure all fundraising activities are carried out in accordance with the requirements of the Fundraising Regulator
- Ensure compliance with VAT, GDPR and data protection regulations
- Work with colleagues to make best use of OPUS, identifying opportunities to upgrade and further develop the system to enhance the work and efficiency of the organisation
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post and there will be occasional out of hours work required.

A full driving licence and own car is preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays

Person Specification

- Significant experience in a fundraising role with demonstrable achievements in at least two fundraising disciplines including major donors, corporate partnerships, community fundraising, direct mail, legacies and trust fundraising
- Experience creating income products and packages from the needs of our beneficiaries
- Experience approaching and securing funding from a wide range of public funders, trusts and foundations, private and public sector organisations
- Experience managing and stewarding a varied portfolio of supporters whilst developing new prospects
- Strong interpersonal and networking skills, with excellent written and oral communication skills
- Excellent leadership skills with the ability to nurture and develop junior talent into high performing fundraisers
- Strong relationship building skills, with the ability to engage with a wide range of internal and external stakeholders
- A track record of growing fundraised income
- Proven ability to establish and maintain income forecasting systems and manage budgets
- Up-to-date knowledge of fundraising best practice and regulation, including GDPR

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles

The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.

We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is Monday 9 September at 9am
Interviews will be held on Friday 20 September

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-216 284

Hours: 20 Hours per week

Salary: £17,830 (Full Time Salary £33,432)

Location: Remote/Home Based

Closing date: 4th September 2024 at 23.30pm

Do you  have proven administrative experience, the ability to work in an efficient and process driven manner, plus a real interest in building a career within the Resourcing and Talent field? Then join Shelter as a Resourcing & Talent Administrator and you could soon be playing a vital support role at the heart of our Resourcing and Talent department.

We are recruiting for 2 positions, which are all permanent and part time. Our operating hours are between 8am to 6pm, we can be flexible with working hours, successful applicants will be required to work 4-5 days per week.

About the role

Responsible for providing end-to-end resourcing administrative support across a range of talent activities, you’ll play a pivotal role in helping the team deliver against Shelter’s sourcing strategy to reduce cost per hire and build our employment brand. You’ll also be key to ensuring our department achieves 100% compliance across all areas.

Taking administrative responsibility for the updating of our careers website supporting the ongoing management of our Applicant Tracking System will be important too, as will managing the reporting of vacancies and capturing all activity for consolidation and analysis. And, when it comes to carrying out pre-employment checks for external and internal candidates, again, we’ll count on you. Building strong working relationships focused on providing exceptional service, ensuring all resourcing needs are met and best practice implemented across the organisation and generally providing a timely, customer driven and compliance focused service – these are just some facets of this interesting and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need to be  motivated to become part of the team that supports the resourcing of the people it takes to deliver a strategy which will bring systemic change to the UK.

You’ll also need to be open to developing your skills to enable you to influence and engage at all levels throughout our organisation and keen to learn more about the Resourcing and  Talent sector. Enthusiastic, flexible and self-motivated, a good working knowledge of Word, Excel, and PowerPoint is also required.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the Directorate

Our Strategy Enablement directorate brings together five core enabling support functions -  Finance, Tech & Data, Governance, Planning and Property and HR Delivery, where this particular role sits. The HR Delivery team partners and supports a wide range of organisational activities and provides advice and guidance to over 1,300 staff on a range of employee relations issues like employee engagement, recruitment and selection, reward and recognition etc. We also manage payroll processes, ensure HR policies and procedures are developed and updated and play our part in organisational change projects and transfers. In short, if you’re keen to develop a career in the Resourcing & Talent field, this is a great place to be.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of the attached job description and ensure you demonstrate how you address the Shelter behaviour below throughout your response:

• We prioritise diversity and have an inclusive and open mindset

Please note that any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We’re looking for an enthusiastic individual with legal experience to join us as a Paralegal and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency. 

About the Role 

You will assist our solicitors to maintain an active litigation caseload under Legal Aid to enable homeless people, as well as those with housing and related problems, to enforce their rights. Your role will include carrying out casework as directed by the Solicitors, taking instructions and witness statements, drafting letters, making applications and providing court representation. You will also ensure time recording and income targets are met. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About you 

You will need a sound understanding of housing and homelessness law and the housing issues people in Norfolk are facing. You have excellent communication skills both verbally and in writing and can adapt your communication style to your audience as well as being familiar with case management systems to record your work. If you have knowledge of Legal Aid this would be an advantage but is not essential. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

About the Team 

Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. We work closely with other teams in Shelter Services, taking referrals from them including certified litigation work, controlled work and as part of the Housing Loss Prevention Advice Service. 

The role is based in our Norfolk Hub, where we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn and Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

London

South East and East London (London boroughs of Southwark, Lambeth, Lewisham, Greenwich, Merton, Sutton, Hackney, Tower Hamlets)

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Part Time – Race and Community Engagement Officer

Kingston Race and Equalities Council’s (KREC) is an independent Charity which works towards the elimination of racial discrimination and associated inequalities; promotes equality of opportunity and good relations between persons of different racial groups; addresses the Human Rights and needs of all communities

Kingston Race and Equalities Council (KREC) are working in partnership with South West London Health and Care Partners to develop an Anti-Racist approach across South West London. KREC is working on engagement with community and voluntary organisations to make sure our approach is co-designed with local people and communities, ensuring it resonates and that initiatives have meaningful impact. 

One of the ways KREC plans to do this work is to identify and work with a number of community and voluntary organisations to help determine what issues communities consider should be tackled to help address Racism in SW London. 

About the role

If you are energetic and passionate about Race and Community Engagement then this is an exciting opportunity for you. KREC is seeking to recruit a part time Officer to work within South West London to help develop an Anti-Racist approach. This is an opportunity to be in the centre of change for communities in SW London, at the same time developing a new approach to reduce race discrimination and inequality in health services. The role will manage a grants programme and work in partnership with those organisations funded to gain valuable insight in developing our approach across South West London.

The position is open to all applicants. We strongly encourage people from Black, Asian, and Minoritised communities who are passionate about Race Inequalities and Health to apply. Consideration will be given to flexible working.

This appointment is for a six months fixed contract.

KREC is an equal opportunities employer.

Closing date: 16th September 2024

Interviews: w/c: 23rd  September 2024

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Gloucestershire, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:
This role is based at the Victim Support office in Gloucester (Eastgate House) with travel expected throughout Gloucestershire.

As the Multi-Crime Team Leader you will:

Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff

Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:

An understanding of the Criminal justice system and the impact of crime on victims and witnesses

An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments

A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements

Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery

Demonstrable experience of providing crisimanagement, support and guidance in sometimes stressful and difficult situations to a team with a client service focus

Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
 

Key Responsibilities:

Content Creation:

• Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates. 
• Support the design and production of marketing materials, such as flyers, posters, and digital assets. 
• Help develop and maintain a content calendar to ensure consistent and timely communication.

Design:

•  Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule 
• Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions 

Social Media Management:

• As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
•  Assist in creating social media campaigns that align with broader marketing objectives.
•  Track and report on social media performance, providing insights to optimize future activities.

Email Marketing:

• Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
•  Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
•  Monitor email campaign performance and suggest improvements based on analytics. 

Event Support:

• Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
•  Assist with event logistics, including coordination with venues, vendors, and attendees.
•  Support the promotion of events through various channels to maximize attendance and engagement. 

Campaign Support:

• Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
•  Work with the team to develop campaign materials and track their effectiveness.
•  Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.

General Marketing Support:

• Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
•  Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
•  Contribute to brainstorming sessions and bring fresh ideas to the table.

Person Specification:

Education:

• A degree in marketing, communications, media, or equivalent experience or qualifications will be considered. 

Experience:

• Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
•  Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
•  Experience in the charity or non-profit sector is beneficial but not mandatory. 

Skills:

• Strong written and verbal communication skills, with a keen eye for detail.
•  Creative thinking with the ability to generate ideas and solve problems.
•  Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
•  Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
•  Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.

Attributes:

• Passionate about literacy and education, and committed to Bookmark’s mission.
•  Eager to learn, with a proactive approach to professional development.
•  A team player who can collaborate effectively with colleagues and stakeholders.
•  Flexible and adaptable, with a willingness to take on a variety of tasks.
•  Effective time management, able to organise multiple work streams and projects. 

Background to the role

AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way.  Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.  

Job description

Job Purpose

· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.

· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.

Key Tasks

· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation. 

· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies

· To challenge decisions made by third parties for service users.

· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes. 

· To help to develop and implement a sustainable long-term plan for the advocacy service. 

· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.

· To ensure that the experience of service users is positive and rewarding.

· To maintain accurate case records.

· To complete required monitoring reports and RPR report writing.

· To support with recruitment and supervision of volunteers assigned to the service.

Quality

To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.

· Close working with peers across partner organisations.

Person Specification

Experience

Essential

· High level of experience in similar work within the health and social care sector.

· Experience of working with vulnerable adults

· Experience of delivering to quality assurance frameworks , e.g. QPM

Desirable

· Experience of working in community partnerships.

· Experience of supporting volunteers.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· Knowledge and understanding of the principles of person-centred practice.

· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act. 

Skills/Attributes

Essential

· Independent Advocacy Qualification Level 3

· Care Act Advocacy Qualification

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Excellent interpersonal skills.

· Ability to present to groups.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources effectively.

Desirable

Independent Mental Capacity qualification                            

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· Ability to travel across AUKEL’s delivery sites.

Employment Details

Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at 82 Russia Lane, London E2 9LU

Salary  Between £31,930 and £35,020 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 4th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

 

At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.

If successful, the main duties of your role will be:

- To support the Executive Head Chef in the delivery of the Food Services Strategy.
- Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
- To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
- To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
- To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
- To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
- To help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
- Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.

Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis.

About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours
Does the following describe you?

- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.
We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job title: Director of Development

Contract type: Permanent

Salary: Grade 8: £66,679 - £88,977. Appointments for this role will generally be made at £80,000 per annum

Working arrangements: Full time, 35 hours a week. Standard working hours between 9am and 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. This role requires travel within the UK and internationally and attendance at evening and weekend events.

An exciting opportunity to lead a high-performing fundraising team and help shape our new fundraising campaign to improve patient care and reduce ill health across communities.

As Director of Development, you’ll lead our efforts to bring major donors, trusts/foundations and corporate partners into long term relationships of trust with the Royal College of Physicians. Your core responsibility will be to encourage and motivate the fundraising team, including line management of the Deputy Director for Corporate Partnerships and the Head of Philanthropy. You’ll also cultivate your own individual portfolio of international donors and find opportunities to engage face-to-face with prospective supporters at the major and principal gift level.

You’ll be trusted to work autonomously to develop and implement our fundraising strategy and work with our development board on planning for a new fundraising campaign, following the successful close of our £10 million Giving Health campaign. You will help achieve our strategic aim to increase our income from major gift fundraising and, depending on results, you’ll also have the opportunity to grow the size of the fundraising function.

You’ll report to and work closely with the CEO, Chief of Staff, and have the full support and involvement of the President, College Officers and Trustees.

Purpose and scope

Key responsibilities

• Shape the overall strategic goals of a new multi-year fundraising campaign and ensure that we deliver our ambitious income generation targets on an annual basis
• Work closely with the president, trustees, chief executive officer and other senior colleagues and volunteers to develop and implement the RCP's fundraising strategy
• Enhance our fundraising profile to highlight the contributions of donors and the impact of funded projects at all levels
• Refresh our fundraising comms strategy and produce high quality, in-depth digital and hardcopy materials
• Plan an annual programme of engagement between the President/CEO and international major gift prospects, including from the 20% of our membership based outside of the UK
• Facilitate the work of development committee members in advising on strategy, monitoring progress towards agreed targets, introducing new prospects, and helping with cultivation
• Support the development of fundraising skills among colleagues - both your direct reports, the Deputy Director for Corporate Partnerships and the Head of Philanthropy - and senior colleagues involved in making asks
• Maximise the fundraising potential of the RCP’s heritage collections and grow the fundraising income of our museum, archive, and library
• Ensure due diligence on prospective donors and adherence to internal processes and procedures for fundraising, reporting, financial management and information management
• Oversee the existing awards programme, which is administered by the development administrator

About you

• A proven track record of effective fundraising leadership
• Substantive major gift experience, including securing six figure gifts from either individuals, trusts/foundations or corporate partners
• Influencing and negotiating at the most senior levels externally and within an organisation; able to describe and communicate compelling propositions and to 'ask' for the gift
• Track record of developing a fundraising strategy over time, demonstrating innovation and creativity as well as knowledge and experience of successful programmes from peer organisations
• Highly developed stakeholder management skills with proven ability to create, develop and sustain trusted and effective relationships with major philanthropic partners and potential partners
• Highly developed networking skills to build and sustain a network of supporters for the RCP
• Track record of successful line management that builds and motivates a successful team
• Strong skill set in decision making, understanding complex environments, strategic thinking and an exceptional ability to communicate
• Strong organisational skills to maximise outcomes against multiple competing priorities
• Understanding of fundraising regulation and compliance

For more information about the role please view the job description and person specification.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 29 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan 
• life assurance
• annual pay award 
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme 
• corporate eye care scheme
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

About the selection process

Please note that the selection process will take place over two days. The expected dates are 17 and 18 September.

Shortlisted candidates will be invited to attend the following: -

Day 1

• Meeting with the team (30 minutes)
• Negotiation skills based scenario with a key stakeholder (30 minutes)

Day 2

• Pre-interview time limited preparation of presentation (15 minutes)
• Delivery of presentation and panel interview (60 minutes)

How to apply

Please submit an up-to-date CV and cover letter outlining how your suitability for the role and how your skills and experience meet the job description. Please note that applications submitted without a cover letter will not be considered.  

If you have any queries about the application and selection process or the role, please contact our recruitment team.

Key dates

Closing date: 11:59pm 6 September

Shortlisted candidates will be notified by email on: 12 September 2024

Interview dates: 17 and 18 September 2024

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.