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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Telephone Friendship Service is recruiting for Assessment Coordinators to join our dedicated team!
We crucially support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.
As Assessment Coordinator, the successful candidate will play a vital role supporting older people through the initial stages of the service, ensuring processes run safely and efficiently.
We support older people all over the UK - so you'll need to be comfortable spending a lot of time on the phone and communicating by email - and have excellent conversational and customer service skills. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.
This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.
You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.
We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.
Please ensure that you submit a cover letter with your application.
Must haves:
* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player
Great to haves:
* An understanding of older people's issues
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For over 35 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti social behaviour, crime, low paid or no job, generation after generation. School-Home Support gets children and young people back into school, ready to learn. Whatever it takes.
Purpose of role
To work with families, parents, carers and the school to enable children and young people to have full access to educational opportunities and overcome the barriers to learning. This may include working with the wider family and community.
Work Context
Based at Haberdashers' Abraham Darby the SHS Practitioner will work from a child centred approach and primarily be concerned with developing and maintaining good working relationships with parents/carers, children and young people, teachers, head teachers and various educational support staff and other agencies. The workload is varied and is negotiated with the schools prior to the appointment of the SHS Practitioner.
Level of contact with children and young people
The responsibilities of the post require the post-holder to have substantial, unsupervised and daily contact with children, young people and their families and is subject to an enhanced Disclosure and Barring Service check. SHS will organise and pay for this certificate.
Internal contacts
Colleagues of School-Home Support (UK) to share tasks, information and good practice, colleagues throughout the organisation who may be in a position to assist with, or require help from the SHS Practitioner in the fulfilment of the role. This includes colleagues in both schools and Central Office. This is not a definitive list.
External contacts
This includes: head teachers, teachers, SENCOs, parents, carers and families, students, youth workers, other SHSPs/PSAs and learning mentors, health workers, voluntary sector organisations, researchers, other professionals in related fields of work. This is not a definitive list.
Other Organisations
Professional contacts include: social services, schools, voluntary organisations, youth and community workers and groups, religious and cultural groups, benefits agencies, general practitioners etc. This is not a definitive list.
Safeguarding
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children. We are committed to ensuring our safeguarding procedures reflect statutory responsibilities, government guidance and comply with best practice. Our policy recognises that the welfare and interests of children are paramount in all circumstances and we therefore take all necessary steps to protect them.
Main responsibilities and tasks
Work with families
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Work with parents/carers in a school context, supporting them and building their engagement with their child’s learning.
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To design and/or facilitate a flexible range of programmes of intervention to support parents/carers of children identified as vulnerable.
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To undertake outreach work which may include home visits, to offer a flexible support service in accordance with the SHS lone worker policy, in order to improve parental engagement with the school and with the child’s learning.
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To act as advocate, mediator and negotiator in confrontational situations, maintaining communication with young people, parents/carers, schools and other agencies. This will include initiating and participating in meetings to discuss and develop ways of resolving problems.
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To provide targeted support on a one to one basis or for small groups with parents/carers, children and young people through either self-referral or school staff referral.
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To advise and inform parents/carers about relevant local services and where appropriate to make referrals to other agencies.
Liaison with other agencies
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To ensure effective communication between the school, parents/carers and external agencies and to understand the school’s culture and ethos.
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To provide informal opportunities for all parents/carers to access specialist support in the school and local community to increase their capacity to independently support the child’s learning.
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To act in accordance with SHS and the school’s child protection procedures and ensure the job holder keeps up to date with relevant training in this area.
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To attend and contribute to child protection conferences, reviews, core group meetings, pastoral support plan meetings and school reviews as appropriate, which may support the Early Help Assessment (EHA).
Monitoring and evaluation
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To keep accurate electronic daily records and all documentation pertaining to meetings/contact with children and young people and their families.
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To maintain receipts and documentation of any expenditure in order to facilitate the monitoring of the budget.
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Produce a written annual report before the end of each summer term with case studies.
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To take ownership and fully participate in termly work plan reviews and the annual appraisal to determine priorities both for the school and for SHS.
Additional requirements depending on the needs of the school
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Where appropriate to provide transition support between secondary school and feeder primary schools and between infant school and junior school. This will also include mid-term admissions.
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To plan, prepare and run high quality, outcome focused informal and formal parenting groups, workshops and courses, in line with the project objectives and local authority Parenting Strategy.
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To support parents/carers of children and young people identified as at risk of exclusion or having been excluded.
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To monitor and track the attendance and punctuality of children and young people and work with families and School attendance staff to gain improvements though identifying and tackling underlying issues.
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To provide targeted work with children and young people who have persistent absence.
Other Organisational Responsibilities
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To attend out of hours meetings, for example parent evenings and school events.
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To regularly attend local area meetings and conferences and other meetings or working groups for exchange of information and “best practice”.
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To take ownership and develop a learning plan and review this with the SHS line manager to ensure reflection and development of own practice.
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To ensure that good practice and equal opportunity principles are complied with and promoted in accordance with SHS values and Diversity/Equal Opportunities Policy.
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To conform to health and safety legal requirements as laid down by the school and SHS.
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To ensure that a high level of confidentiality is maintained in all aspects of working with children, young people and their families.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The Turn2us E-learning resource is a key project aiming to equip non-professional advisers with the knowledge and tools they need to effectively support people experiencing financial insecurity.
Our e-learning project is in its early stages. While we've laid the groundwork and prepared initial courses, there's significant potential for the right candidate to make a substantial impact on its further development and expansion.
You’ll also be working with our benefits experts and communications team to create high quality information content for a variety of platforms and mediums.
You will be someone with experience in the creation of varied and high-quality digital and print content both written and visual, in particular e-learning courses, as well as a passion for developing a deep understanding of our users and their needs.
The ideal candidate can work independently and manage their own time to hit project deadlines. You will enjoy working as part of a small team but will also be able to work across the whole organisation to develop new content. You have great communication skills and are comfortable working with users, community groups and other stakeholders to discover their learning needs.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 9th September, 9:00am
1st Interview date: 24th and 25th September
Inclusion and Youth Support Assistant
Department: Support and Inclusion
Reports to: Inclusion Manager
Location: Home based (some national travel, with offices in London and Lingfield)
Hours of Work: Part-time (30hrs)
Salary: £21,121 to £22,080 (FTE £26,050 to £27,232)
All year round, permanent
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Please provide a CV and supporting statement aligned to the person specification.
The successful applicant will be required to attend 1-day mandatory training in Lingfield, Surrey.
About the Role
We are looking for a highly motivated and enthusiastic Inclusion and Youth Support Assistant to join our team. You’ll be a key first point of contact for young people with epilepsy, their families and a variety of professionals – working with them to provide the training, resources, support and information needed to ensure all children and young people with epilepsy feel informed, confident and fully included in education, sport and society.
At Young Epilepsy young people are at the heart of everything we do, and the purpose of this role is to ensure that children and young people with epilepsy access and shape the support that we provide. This will include liaising with families and young people, schools and other professionals, all with a friendly, sensitive and professional manner. You will be supporting the development and delivery of our online and face-to-face workshops and will help build a network of professionals engaging with our services.
The need for our services is great, so this role will be an exciting chance to support our ambitious strategy. If you are highly organised, a confident communicator and are driven to support young people, we want to hear from you!
What we need from you
- Energetic, passionate, and proactive about young people, participation and inclusion in all areas of learning and play.
- Comfortable communicating with a range of people, on the phone, email or in person, to be a first point of contact with the charity.
- Dynamic and flexible, able to build strong relationships with a wide range of people including young people and professionals.
- Awareness of, or curiosity about, the youth landscape and what is impacting young people today, and able to put this through the lens of living epilepsy.
- Excellent communication, organisational and time-management skills.
- Proficiency in Microsoft Office and other relevant software.
- Knowledge and experience of safeguarding children and young people and working with DSLs.
- Eagerness to learn about epilepsy or coming with knowledge and experience of the condition.
Relevant experience working with young people is desirable but not essential if you have wider relevant experience and skills.
Your Benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- On-site accommodation available
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car.
About us
Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.
We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.
Informed by young people and drawing on our strong legacy of expertise in education, health and research, we have developed and published our 2020-2025 strategy.
This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:
- Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
- Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
- Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.
For further details of these and other vacancies, please visit our website.
***No agencies please ***
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales)
The client requests no contact from agencies or media sales.
The Head of Governance and Compliance is looking for a full-time Governance Coordinator to support the Governance Team at KCLSU.
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our External Speaker processes for our student activity groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting
Governance Coordinator (Visiting Speakers) Role
The requirements and responsibilities of this role are central to understanding what is expected and these can be found in the role profile. To be performing well in this area, you must be fulfilling the overall purpose of the role and visibly demonstrating the main accountabilities of the job. This does not always mean that you are expected to fulfil every single responsibility, and you will agree priorities with your manager within the scope of your role profile. You should make sure that you and your manager are broadly happy that your role profile is up to date
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our Visiting Speaker processes for our Student Activity Groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting.
Core Tasks:
Visiting Speakers Responsibility:
Our Governance Coordinator is the key point of contact for all External Speaker bookings by KCLSU student societies and activity groups.
Responsibilities include:
- Complete initial checks, and any required risk assessments, for all external speaker bookings, against the trigger criteria within the policy.
- Coordinate mitigations such as chairing training for events that are high risk.
- Liaise with Kings to enable student groups with external speakers to book rooms for events.
- Organise meetings with student groups to improve awareness, knowledge and understanding of how the KCLSU works to support freedom of speech at King’s.
- Work with the Head of Governance and Compliance on issues arising from External Speaker events or risk assessments.
- Support reviews and provide data for the Trustee Board or Sub-Committees as required.
- Maintain and continue the development of automated recording processes to record, track and analyse trends for visiting speakers.
- Support the Head of Governance and Compliance in developing and delivering student group training and inductions for trustees and staff as required.
- Coordinate the work of the Governance Assistant in liaising with students and societies regarding arrangements for low to medium risk events, where no referrals need to be made for a full, joint risk assessment with King’s.
- Support the joint KCLSU and King’s College London freedom of speech initiatives through the work of the Freedom of Speech Advisory Group (FESAG) (Operations Group), agenda setting and servicing meetings
The post-holders shall also:
- Assist with the planning and scheduling of governance and policy related agenda items for the annual cycle of Board and Sub-Committee meetings;
- Support the governance-related policy review process, including developing new or updated policies, and their effective implementation;
- Provide support for the effective communication of Board and Sub-Committee information (non-confidential) to staff and student community to meet the requirements of the Articles;
- Jointly service with the Head of Governance and Compliance taking minutes for meetings for Board, Sub-committees and other governance events;
- Take meeting notes for the Head of Governance and Compliance’s project meetings as required;
- Assist with the updating of annual policy and governance documents ready for incoming Officer and Student Trustee training;
- Ensure the policy and governance sections of the KCLSU website are kept up to date with new policies and procedures.
- Service the Health, Safety, and Wellbeing Committee.
A successful candidate must have:
- Experience of working in a busy administration role and ability to manage time effectively.
- Experience of working in a busy office environment with varying demands and deadlines.
- Experience of organising meetings and taking minutes during meetings.
- Experience of building effective working relationships and communicating effectively with a wide variety of audiences.
- Experience of organising time and resources effectively and prioritising workload.
- Experience of producing reports and presentations.
- Experience of writing policies, procedure and guidance.
- Experience of following procedures and maintaining accurate records for reporting purposes.
- Experience of training others (internal audiences) on aspects of the role for induction and knowledge sharing purposes.
- Experience of working in incident management/health and safety would be beneficial.
For further details and Person Specification, please review our Job Pack below.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The Church & Community Organiser is a crucial and exciting role that aims to utilise community organising as a means support mission in and amongst estate and low income communities in the parish of St Peter de Beauvoir Town.
This role has been enabled by a grant from the Hackney & Islington Programme as part of the Church of England’s Diocesan Investment Programme. The role includes oversight of a small budget awarded as part of the grant, and line management of a .4 FTE Operational Support Officer to be recruited following the successful appointment of the Church & Community Organiser role.
The successful candidate will utilise a community organising methodology to
- build relationships
- listen and discern existing community leadership and institutions on estates and among low income communities
- work to organise communities to overcome identified need whilst building relationships and a habit and culture of acting together to deliver agency, ownership, and change
- signpost to/create appropriate groups/spaces to meet identified need or to enable action to be taken together to deliver social and community change
- to create new worshipping opportunities and nurture disciples from low income communities
- create and devise mindful and prayerful spaces and worshipping activities in St Peter’s and in appropriate spaces in the community with the aim of launching a new worshipping community or service
Main Duties
- to oversee membership with and relationship to Citizens UK/Centre for Theology and Community or another recognised partner institution utilising community organising
- to undergo community organising training (if not done so already) in order to be able to train local leaders and congregation members in community organising
- to building relationships with and discern the spiritual and material needs of residents of estates and low income communities through a regular pattern of 121 conversations (on average 3 a day)
- to identify local leadership and institutions on estate and low income communities, and to help develop local leaders
- to convene small groups and local actions to discern and meet identified need to enable action to be taken together to deliver social and community change
- to listen actively via a programme of 121s with members of St Peter’s congregation (and Warm Welcome guests) especially those living in estate and low income communities to develop St Peter de Beauvoir’s ability to welcome and develop agency of guests and worshippers from estate and low income communities
- to create spaces and opportunities to meet spiritual needs of residents of estates and low income communities through creation of prayer spaces, worshipping opportunities and new services/worshipping communities, in addition to signposting to existing services and activities currently taking place at St. Peter’s.
Person Specification
Essential:
- Experience of setting up a new or consolidating an existing project
- Experience of working with and developing the leadership potential of volunteers
- Experience of working with different faith communities, as well as those of no religious faith
- Experience of risk taking to create a project/ situation/event that illustrates your values
- A working knowledge and good understanding of St Peter de Beauvoir and its communities (or a similar community and clear desire to do so locally)
- Ability to inspire, motivate and lead (particularly people who are different than you)
- Ability to organise yourself and others and to work responsibly in an unstructured environment
- Ability to use imaginative strategies to help improve disadvantaged communities
- Ability to plan and organise under pressure
- Ability to work with and relate to all types of people
- Ability to teach and facilitate workshops
- Ability to develop the potential of others
- A passion for justice, and the role of church communities in achieving justice for all at a local level, especially amongst those from marginalised communities
Desirable:
- A demonstrable track record of successful Community Organising
- Experience of carrying out a power analysis and using the results to initiate new relationships
- Experience of successful fundraising
- Clear evidence of campaigns won
- Financial management skills including ability to set and manage a budget
The Equality Act 2010 Schedule 9 part 1(1-3) applies to this post.
The post is restricted to practicing Christians as leading prayer and devising opportunities for prayer are part of the responsibilities of this role.
The Community Organiser will be required to undertake a satisfactory Enhanced DBS check. The above list of tasks is not intended to be exhaustive and may be subject to change, which will be done in discussion with the post holder and line manager.
The client requests no contact from agencies or media sales.
Are you an experienced accredited IDVA with experience in a multi-agency?
If so, the Drive Partnership is looking for a DAPO Triage IDVA in Manchester.
The Drive Partnership was formed by Respect, Safe Lives and Social Finance, is working to transform the national response to perpetrators of domestic abuse.
The Triage IDVA will work as part of the Triage Team in their pilot area, reporting to the Triage Team Leader and working alongside the Triage Worker. They will be responsible for supporting and presenting the voice of the victims and their children in cases where the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.
They will be responsible for attempting to contact the victims to carry out the relevant safety checks, risk assessments and provide advocacy during the assessment stage and make onward referrals for further support for the victim. They will capture the voice of the victim as part of the overall assessment for a positive requirement and feed their views and any relevant information about risk or need into the overall recommendation. The IDVA’s work and expertise will ensure that the risks and needs for both the Perpetrator and Victims/families are considered so that a co-ordinated and individual intervention plan can be created when appropriate and safe to apply as part of the DAPO.
The client requests no contact from agencies or media sales.
We are looking for a Senior Supporter Engagement Officer for an incredible homelessness charity to optimise opportunities for income growth by project-managing and delivering fundraising initiatives, while developing bespoke, stewardship strategies with Mid-value supporters.
This is London hybrid role with two days a week in the office.
The Charity
An incredible charity dedicated to providing people with support and life skills to assist with finding education, training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!
The Role
Maximise donor potential through tailored journeys and communications, whilst delivering excellent donor experience.
Development and delivery of annual schedule of communications and events for the Mid-value audience.
Lead the development of cross-directorate relationships to ensure the delivery of high quality appeals, campaigns and supporter experience.
Effectively manage income and expenditure budgets with the Senior Supporter Engagement Manager
The Candidate
Strong experience of working in a busy Direct Marketing environment.
Experience of end to end direct marketing campaign management.
Strong working knowledge of direct marketing techniques and mechanics such as regular giving products, supporter journeys, prompt strategies etc.
The ability to deliver presentations and produce written documents to a high standard.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
St Marylebone Parish Church is pleased to be partnering exclusively with Robertson Bell in our search for a Head of Finance & Operations to join our team on a permanent basis. St Marylebone Parish Church is a monumental Grade 1- listed building and a place of active and engaged Christian witness that has been creating, naming and shaping community for almost 1,000 years.
As Head of Finance and Operations you will lead the lay staff team and help establish and deliver a strong strategic vision for the parish church through providing strong leadership to the finance, administration and operations of the parish church day-to-day.
The Organisation:
Today’s parish church – the fourth to have served the parish – is not only home to a diverse worshipping congregation, but to a flourishing Centre for Psychotherapy and a long-established innovative NHS Primary Care Practice. In addition, there are two parish Academy schools, the Outstanding The St Marylebone CE School and the UK’s only Church Special School, The St Marylebone CE Bridge School.
The present Parish Church, erected between 1813 and 1817, is renowned for its world-class music and community engagement. Everyone is welcome here and the building is open 365 days a year. In 2024, St Marylebone Parish Church was named UK Church of the Year and the UK’s Best Church Open for Visitors by the National Churches’ Trust.
The key duties of this Head of Finance & Operations are as follows:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control.
- Ensure that resources (money, people and property) are managed effectively and efficiently in support of the strategy, aims and objectives of the parish church.
- Manage the running of financial operations including the preparation of management accounts, cash flow forecasts, out-sourced payroll, tax returns, creditor payments and investments.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Work with building and maintenance team to ensure that St. Marylebone’s parish church is well maintained, preserved and presented.
- Manage the administration associated with the PCC, monitoring actions and helping to prepare meeting agendas.
- Work with HR to lead the personnel function for all PCC employees.
- Support the Heritage, Events and Volunteer Manager in their efforts to bring in more and different visitors to the parish church.
- Work with the Building Manager to ensure that Health and Safety matters and security are managed effectively.
- Work closely with the Technology and Operations Manager to ensure that the IT, AV and other systems serving the parish church operate effectively.
- Work with the Community & Development Manager, to support fundraising activities.
The successful candidate will have:
- A full accountancy qualification, or equivalent qualification by experience.
- Previous experience within a Cathedral, Major Parish Church or elsewhere in the charity sector.
- Expert understanding and knowledge of SORP.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Experience in managing and motivating teams.
- Confident financial leadership skills, capable of directing financial strategy and delivering highest quality financial management.
- Empathy and excitement for the parish church’s purpose, vision and priorities.
Candidates must live within a commutable distance from our offices in St Marylebone, although opportunities to work from home will be on offer for up to two days per week.
The deadline for applications is on Sunday 8th September, but applications will be under continuous review in advance of this date, so apply today to avoid missing out!
Job Title: Senior Supervising Social Worker
Salary: £35,893 per annum (increasing to £39,880 after 18 months) + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased - West Midlands. Applicants should be able to travel across the West Midlands for home visits to support carers and children. Travel will include areas such as, Coventry, Warwickshire, Staffordshire, Wolverhampton, Walsall, Birmingham, Dudley, Sandwell, Telford and Shropshire. Travel also requires the postholder to attend staff meetings and team away days.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
As a Fostering Senior Supervising Social Worker with TACT West Midlands, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.
This is an exciting opportunity to join the TACT West Midlands team.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 15th September 2024
- Interview Date: Monday 30th September 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
This is a really exciting time to work for an official NHS charity at Southmead Hospital. You will be joining an ambitious and successful team with exciting plans to impact more patients and increase support for our staff across the Trust.
The Corporate Partnerships Officer will support the Charity’s fundraising team, leading the charity’s corporate fundraising, as well as supporting the Philanthropy and Partnerships team to develop the individual and mid-level donor programmes and legacy stewardship.
The ideal candidate will have a good knowledge of all areas of fundraising, but we are particularly keen to hear from candidates who have experience in corporate fundraising or business development roles. With an outgoing and tenacious personality, you’ll have the ability to identify influential contacts both internally and externally, spot opportunities and deliver mutually beneficial partnerships for the Charity and our funding partners.
Working closely with the data, marketing and communications, impact and senior management teams you’ll help to ensure the Charity delivers a proactive and donor-centric supporter journey, using data insight to drive acquisition and first-class donor stewardship to deliver sustainable income. The role works collaboratively with other members of the fundraising team to maximise income for the charity, working to acquire new partnerships, diversify and upgrade giving behaviour and deepen supporter relationships for long-term value.
We're a fun and friendly team, passionate about raising funds to enhance healthcare for our local communities. If you're a collaborative team player with a passion for corporate fundraising, we'd love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.
The role will be a mix of home and office working.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
Location: Waverley Abbey, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract Type: Permanent, Part time
Salary: £24,260 FTE
Hours: 21.75h (3 days/week)
We're looking for a detail-oriented academic administrator to join our expanding team!
JOB PURPOSE
Support lead tutors and the College manager in the delivery of college-related short courses, website subscriptions and events.
The role covers the following main aspects:
- Project managing – CPD courses, college events like open days and graduation, and website subscriptions eg. Find a Counsellor directory
- Delegate management – liaising with enquirers and applicants to short courses to make sure their experience of attending college CPD or events is smooth and efficient. Taking bookings on the student record system or hubspot, as appropriate. Collecting and following up on feedback
- Website – keeping the relevant website pages updated accurately and on time. Liaising with the marketing team
- Venue bookings – making room or zoom license bookings, speaker and refreshment arrangements for events. Liaising with the house team
- Speakers/lecturers – liaising with external speakers or tutors to ensure they have all they need to fulfil their role
- Assessments – if CPD has assessments liaise with Registry for process through to production and distribution of certificates
- Communications / IT used: In-person, online meetings, and phone calls with enquirers, delegates, speakers/lecturers, venue and colleagues.
- Must be experienced using Microsoft Office 365 Forms, Excel, Word, SharePoint, OneDrive, Teams, Outlook inboxes and calendars (for self and team).
- Training will be provided for using Student record system (Quercus), Virtual Learning Environment (Moodle), Zoom licenses, and venue management system (SAGE CRM).
Additional tasks:
- iHasco Training
- Minute Meetings
- Assist Academic Administration team as required and share holiday cover
For person specification and further information please download the job pack.
Sound interesting? Apply now by filling out our application form and providing your CV and a cover letter detailing your interest
Closing date 21-09-2024
REF-216 396
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Brent offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Brent.
Job Title: Lead Worker (Housing Coach), please note internally this role is known as Lead Worker (Coaching)
Contract: 12-month fixed term contract, parental leave cover
About the role
As one of the Lead Worker you will play a role in supporting people who are homeless or at risk of homelessness by providing assessment, coaching advice and advocacy, whilst linking individuals into services that provide support. This role will also provide support to the facilitation of the Winter Night Shelter 2025, including ensuring that service users accessing the night shelter have an opportunity to resolve their homelessness sustainably.
The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with services, colleagues, and partner organisations. You will have the ability to empower and upskill service users to be proactive in their accommodation search. You will provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs. You will Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.
Skills, knowledge, and experience vital to succeeding in this role:
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Passionate about and dedicated to ending homelessness.
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Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.
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Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
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Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness.
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Skills and experience in partnership working and networking.
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Flexible and adaptable to change.
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Strong team player, able to use own initiative and reflect on your own practice.
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Previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Two-days (pro rata) wellbeing days
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to know more about this role/ the service, you can attend an Open Evening at Crisis Skylight Brent 1-2 Bank Buildings, High Street, Harlesden, NW10 4LT on Thursday 29 August 17.30 – 19.30. If you’re planning on attending, please can you let the Hiring Manager Nick Bradshaw know via email (contact details can be found on our website). If you’re unable to attend but would like more information, please feel free to contact Nick.
Closing date: Sunday 8 September 2024 (at 23:59)
Interviews will be held on Monday 16 September Crisis Skylight Brent 1-2 Bank Buildings, High Street, Harlesden, NW10 4LT.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.