Independent Living Service Manager Jobs

Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles. 

We are looking for Supported Housing Bank Support Workers to join our team at the Horsham Y Centre supporting 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. Situated in the middle of Horsham, the project has strong links with and contributes to the local community.

In this rewarding role you will work proactively, creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.

Flexible range of shifts; the hours can include evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles. 

We are looking for Supported Housing Bank Support Workers to join our team at Hastings Foyer supporting 47 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. Situated in the middle of Horsham, the project has strong links with and contributes to the local community.

In this rewarding role you will work proactively, creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.

We're looking for a kind, compassionate and resilient Support Worker to join our Woodview Court Service in Walthamstow.

£25,642.50 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The shift pattern for this role will be on a rota basis. Some weekend work will be required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Confident with high levels of self-esteem
Respectful, articulate and sensitive in style of communication
Motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector
Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. As the founder steps down from their current post as CEO, we look forward to our future as a charity and seek a strategic leader with the passion to drive us forward. 

We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention. As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions. 

The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.

This role is part-time but will include occasional evenings to support core project delivery times and board meetings. Regular in person working in Inner London locations is a requirement. Other activities can be completed via remote working.

You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Monday 2nd September 2024.

We have available hours for 2 full-time posts and are looking to recruit 2 or 3 employees to fill these. ​Please specify when applying.

Start Date: Immediately

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.​

We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.​

About the Role

Our Help to Claim service assists people with claiming Universal Credit (UC), from advising if UC is the right benefit for them up to ensuring they receive their first correct payment. Citizens Advice Camden has been delivering the Help to Claim service since it launched five years ago.​

Help to Claim is delivered by telephone, email and webchat as part of the national service. The service is available Monday to Friday 8am to 6pm. As a Help to Claim Adviser, you will contribute towards delivery of this service across all channels on a rota basis. We are based in central London and our Help to Claim team will be working a hybrid office-based/ remote model.​

The role is open to qualified advisers who have recent experience in delivering advice on Universal Credit. Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.​

As a requirement of this role, all staff must also pass a basic DBS (Disclosure & Barring Service) check.

How to Apply

For more information and to apply, click the 'Apply' button, provide the requested information and upload your completed APPLICATION FORM by the closing date. At the end of the online application process you will see a confirmation that your application has been submitted.

The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the essential and desirable criteria for the role for which you are applying. It is recommended that you complete the application form before beginning the online application.

CVs are not accepted.​

Closing date for applications: 9.00am on Monday 2 September

Interview date: tbc

Interviews will be held on Zoom.​

Candidates invited to interview will be required to provide documentary evidence of their right to work in the UK in order to comply with the statutory requirements.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

Contact us for any queries or if you would like a confidential call back to discuss the role email your contact details and availability.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are on a journey to be one of the best students’ unions in the UK and the world and we want you to join us on that mission.

Job description

The Networks Coordinator position will play a pivotal role in supporting the development of our student networks to create inclusive, dynamic, and engaging communities at UCL, a global top 10 university. 

You’ll empower, train, and support our students to host events, run campaigns, and raise awareness. You will help broker new partnerships with charities and other student groups facilitating our students to build community and get the most out of their time at UCL.

Our networks are run by student leaders, and you’ll act as a key link between them and our elected officers to ensure they can make meaningful change locally and nationally.

How to apply

Please apply directly through our website.

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

Interviews will take place on Friday 20 September, 2024.

Location: Enfield

Salary: (Salary Band 2.3) £30,765.38-£32,887.12 per annum (pro-rata)

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed term contract - 6 Months from Start Date

Closing Date: 8th September 2024 at 12 noon

Virtual Interview Date: week commencing 16th September 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Outreach and Engagement Lead at solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Enfield Solace Advocacy and Support Service (SASS) is a crisis intervention service which provides advocacy and support to people aged 16+ in Enfield who are currently experiencing domestic abuse, with the aim to reduce risk and harm.  Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Role

As the Outreach and Engagement Lead for Enfield SASS, you would be working on an exciting new project to train and upskill local businesses to respond effectively to Violence Against Women and Girls. The focus would be on engaging businesses operating in the nighttime economy, to access Enfield Council training to support their staff to safeguard and respond to incidents or disclosures of gender-based violence in the local area. You would be working closely with Enfield Council and the Police to set up and run the 6-month project.

About You

You will need a passion for tackling VAWG and a thorough understanding of gender based violence and its impact on women and their children.

You will have excellent communication skills, in order to liaise and engage with businesses, stakeholders and Enfield Council. You will also have the ability to collate data and report on the project outcomes. You will be able to work autonomously and use initiative in the project management, with the support of the Service Manager and project steering group.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Eye Care Vouchers

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Ealing. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This Support Worker role is on a 4 week rolling rota which includes a combination of early (8.00 - 16.00) and late (14.00 - 22.00) shifts including weekends. No sleep in's required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Involving customers in the design, development and delivery of the service
Empowering customers to ensure they receive the service and benefits they are entitled to
Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

NVQ Level 3 or equivalent or wiling to work towards an NVQ
1 year experience working with young people

Desirable:

Experience of working in Ofsted regulated services

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental health service in Ealing

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full job description on our Website

We're looking for 5 kind, compassionate and resilient Support Workers to join our Heany Cluster service in Kensington and Chelsea.

£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The

Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues. The Assessment Centre is staffed 24/7.

The hostels are in close proximity to each other, and staff will be expected to work across the units. Three of the hostels supports both male and female customers and one is males only.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare

For the full list please see our website.

About you:

* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

* Relevant specialism experience (mental health)

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Waltham Forest

£25,301.00 per annum, working 37 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. A Mental Health Support worker will provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Building supportive, trusting relationships with customers, and creating a positive atmosphere within the service.

* Conducting regular key work sessions that are innovative and engaging to achieve Support Plan goals.

* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery

* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'

* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making.

* Undertake support work in partnership with external stakeholders to complement their interventions.

* Developing productive relationships with partner organisations to improve service outcomes.

* Demonstrate strong commitment to the team and to support colleagues in providing a high level of service and safety to customers.

* Involving customers in the design, development, and delivery of the service.

* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Working well as part of a group or team as well as independently
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organized
* Able to apply the right balance of care and support dependant on the needs of the customer
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* At least a year of previous experience working in a Mental Health sector or lived experience which has led to an understanding of the needs of the customer group.
* Good organisational skills
* Emotional resilience
* Able to assess risk with the support of team members and managers
* Computer literate
* Ability to self-reflect
* Ability to work independently and as part of a team
* Candidates must demonstrate an understanding of the challenges facing people with mental health needs.

Desirable:
* NVQ Level 2/3 or equivalent

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention. We expose medical mistreatment in detention and strive for lasting change for all detained people through policy work, strategic litigation, media coverage and parliamentary action.

We particularly welcome applications from people with lived experience –

Support from Experts by Experience Employment Network 

Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

- see the Application Pack for more details.

Main duties and responsibilities

1. Gather available information about a detained person whose case has been referred to Medical Justice

2. Assess the detained person’s needs and the relevant Medical Justice resources available that could assist them

3. Raise any immediate concerns about your client appropriately within Medical Justice and beyond

4. Prioritise referrals (in collaboration with the Casework Manager and the rest of the casework team)

5. Agree a plan of action with the Casework Manager to ensure as many resources as appropriate are marshalled to assist the detained person regarding:

a. Collating of existing medical evidence regarding the detained person and generating new medical evidence, including medico-legal reports (MLRs) and professional letters produced as a result of Medical Justice clinicians’ assessments in detention and/or remotely at your request

b. Challenging any inadequate healthcare provision

c. Facilitating access to good legal representation to challenge detention and to make the best use of the medical evidence we provide, and establish any availability of Legal Aid Agency funding for MLRs and interpreters

d. Facilitating access to appropriate support including accommodation and access to healthcare on release from detention

6. Obtain relevant consent from detained clients

7. Gather further required information needed about a detained client, including medical records, files held by the Home Office, and the detained client’s legal documents

8. Carry out various other actions agreed by the Casework Manager to implement the above plan. This may include:

a. Arranging medical visits to detainees

b. Liaising with healthcare providers in the immigration removal centre (IRC) 

c. Liaising with detained clients

d. Finding appropriate legal representation for a client

e. Signposting or making referrals to other organisations

9. Provide information to the Office Manager for booking medical visits and interpreters

10. Continually update the  case-management system

11. With support from the Casework Manager and Clinical Advisor/clinical reviewers, ensure medical evidence generated is accurate and aligned with instructions from any legal representative and Medical Justice guidance

12. Continually feedback to the staff team any intelligence regarding immigration detention conditions

13. Assist the Casework Manager to provide a monthly report for Trustees on the number of referrals, outcomes and Medical Justice clinicians engaged, noting any areas of concern

14. Collaborate with other staff and partner organisations in activities to secure lasting change including litigation, research, policy work and media work. This could include identification of cases, assisting in getting consent from detained clients, and contributing to briefings and witness statements

15. Where required, attend other meetings and events as agreed with the Casework Manager, including Trustee meetings and events with partner organisations.

16. Assist in other Medical Justice activities, including clinician and interpreter training .

17. Respect and comply with Medical Justice's policies and procedure, including clients’ confidentiality, equality and diversity, health and safety, and vulnerable adults.

General

18. To work flexibly as a member of the team and the organisation and undertake other reasonable duties and responsibilities at the request of the Casework Manager.

19. To assist the smooth running of the organisation, working with other Medical Justice staff, and the Trustees to meets its overall objectives, including participation in periodic performance and training reviews, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.

20. To promote Medical Justice policies including our anti-discrimination policies.

21. To be self servicing, pro-actively share relevant information and expertise within the organisation and keep all records, statistics and information in accordance with Medical Justice policy and practice.

For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack

Night Support Worker

Perm

Macclesfield

£25,644.62 - £27,506.48 per annum including disturbance allowance

38.5 hours per week (3 nights on, 3 nights off on a rolling rota)

Our client

Morgan Hunt is working with an award winning charity and social enterprise, made up of passionate people, who care about people. They run a variety of services all across the UK, that aim to give everyone the chance to be part of the community they live in and feel connected to society. They believe that everyone is unique, and with support and confidence can unlock their inner potential, opening up a world of possibilities.

We ate currently recruiting for a Night Support Worker for their young people's 24-hour accommodation service in Macclesfield. This is a permanent role working 3 nights on 3 nights on, 3 nights off on a rolling rota, 38.5 hours per week.

The role

• Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future.
• Act as individual 'Keyworker' to a group of young people that access support, taking lead responsibility within the organisation for the coordination and delivery of their support.
• Providing general practical and emotional support to people to promote their independence and/or recovery.
• Responding appropriately to challenging behaviour to promote the well-being of people we support and staff
• Providing an effective and responsive supportive service.
• Liaise with referral teams/agencies regarding vacancies and referrals.
• Participate in the staff team's provision of individual support and needs assessment, including risk assessment, advice, emotional support, and practical assistance.
• Participate in assessing and reviewing future housing and support needs, and in identifying and co-ordinating internal and external services and referrals in response to these.
• Keep appropriate records of interventions with people and inform other staff of relevant issues.
• Facilitate regular consultation and action to enable people to make decisions concerning their resettlement options with a view to independent living.
• Assist in arranging appointments with the relevant professionals e.g. Social Workers, PA's, Probation Officers, Medical Staff.
• Provide advice and assistance to people on personal budgeting, debt management and claims for welfare benefits.
• Encourage the people our client works alongside to be involved in the development and operation of the service, facilitating appropriate consultation and participation.
• If required, participate in on-call to ensure adequate cover is maintained for service delivery, where appropriate.

The candidate

• NVQ/QCF Level 2 or 3 in a social care field.
• A full UK driving licence and access to a vehicle.
• Experience of one of the following - At least one year's professional experience of working with vulnerable adults/ Relevant personal experience / At least three years' experience of providing care and/or support services within another social care setting.
• You will have a strong people focus, and a creative and innovative approach to working with young people.
• A commitment to people's involvement and empowerment.
• Promotion of equality of opportunity for people who have experienced oppression and disadvantage in their life opportunities.
• Recognise and value all aspects of diversity.
• Understanding of those who use the services being enabled to have greater opportunities to exercise their rights.
• An understanding of local authority regulation.
• Knowledge of issues surrounding alcohol and substance misuse.
• Knowledge of benefits system.
• Knowledge and understanding of housing provision.
• Able to work on own initiative.

An Enhanced DBS is required for the role of Night Support Worker. To be considered for this role, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.