Income Officer Jobs

• Hybrid Working
• High performing working environment

About Our Client

LightEn is a philanthropic organisation and educational platform that signposts pathways with the potential to raise consciousness and help humanity embody the highest levels of love and wisdom. We pursue our mission via three main pathways: curating and creating exceptional educational content and making that content available to all free of charge; providing grants to support the work of individuals and organisations inspired by its vision; and facilitating courses and retreats at locations in London (UK), Asheville, North Carolina (USA) and Mallorca (Spain). Our work is conducted through various entities primarily operating in three countries, including a US-based 501(c)3 and a UK-registered charity, and we are rapidly expanding our footprint and activities across all pathways.

Job Description

The Financial Controller (FC), reporting to the Chief Administrative Officer (CAO), will manage all accounting functions within LightEn and related entities, making sure that all accounting records are appropriately kept and that accounting procedures and reports are compliant with all relevant standards and legislation. The FC will coordinate and manage the preparation of budgets and financial forecasts, prepare monthly accounts, dashboards, forecasts, and other regular financial, regulatory and compliance reports. The FC will ensure that the finance team operates within a robust control environment and will support the CAO in preparing for and coordinating preparations for external audits. The FC will support the development of all internal control policies, contribute to ensuring all financial systems are fit for purpose and maintained, and be able to identify any potential areas for improvement. 

The primary responsibilities will include:

• Day-to-day management of accounting operations for one or more complex corporations or nonprofits, during periods of significant growth and change, including application of compliant accounting treatment for: income recognition including for grants receivable, grants payable, and other forms of charitable giving; accounts payable; general ledger; full cost recovery; inventory accounting; administration of payroll, pensions, and other staff benefits; and any other related accounting and operational tasks.
• Preparation of budgets and financial forecasts and reporting any variances.
• Preparation of monthly management accounts, forecasts, and reports which identify results, trends, and variances to budget.
• Ensuring all transactions are recorded, filed, and reported properly.
• Making sure reporting complies with all appropriate accounting standards, statutory law and financial regulations for one or more complex corporations or nonprofits.
• Documenting operational processes and accounting policies to maintain internal controls.
• Streamlining and improving all operations and accounting systems.
• Coordinating the management of cash flow and identification of funding requirements.
• Supporting the CAO and other members of the leadership team with procurement processes.
• Supporting the CAO and other members of the leadership team with grant-making processes, monitoring, learning, and evaluation.
• Supervising and managing financial staff and managing relationships with any external partners (e.g., payroll service providers).
• Supporting the CAO with thorough preparation for the audit process and liaising with external personnel where required.
• Supporting the CAO in presenting reports to board members, senior executives, and other stakeholders.

The Successful Applicant

The FC should hold a recognized CCAB accounting qualification and possess the following:

• experience in managing all day-to-day accounting operations for one or more complex corporations or non-profits;
• outstanding analytical, numerical and problem-solving skills;
• ability to work to tight deadlines;
• strong personal and communication skills;
• confident leadership and management skills;
• strong business acumen through working across both for-profit and non-profit organizations;
• ability to influence people at all levels;
• experience and an appetite for working in a start-up and rapid growth organisation;
• personal affinity with LightEn's mission and approach.

What's on Offer

We would like to offer the successful candidate:

• A market competitive salary
• Hybrid working
• 25 days annual leave
• Private health insurance, employer-matched pension up to 6%, and a variety of generous benefits

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Job Description

Job Title: Charity Finance Manager – part-time

Location: Hybrid - based at either our Stirling or Winchester offices

Salary: £39,000 (pro-rata)

Hours: - 22 hours/week - flexible, would consider a term-time arrangement.

Contract: Permanent

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

We are a flexible, family friendly and supportive organisation. As such we consider all applications and are happy to discuss hours which suit school hours / terms, varied working times and more. 

What you’ll be doing:

· Lead and line manage the accounts team

· Liaise closely with the CEO and Business Services & HR Manager to ensure the smooth and efficient running of the organisation

· Take responsibility for credit control and raising sales invoices to record grants or royalties or claim income from sources other than plain commercial training

· Manage the charity’s funds to maximise interest receivable within the terms of the investment policy

· Produce accurate monthly management accounts, cashflow forecasts and reports for trustees

· Prepare quarterly VAT returns and supporting non-business apportionment of calculations

· Prepare the annual PAYE Settlement Agreement submission and payment

· Review the monthly payroll

· Maintain and review finance software and systems in response to changing Trust requirements, identifying efficiencies or savings where possible

· Compile year-end adjustments, prepare a year end file for the auditors and produce the first draft of the Trust’s annual financial statement

· Work with Trusts and Foundations Fundraiser, helping with the preparation and review of the initial budgets required as the basis for applications for funding

· Assist managers with project budget costing, monitoring and review, grant claims and contracts for services

· Provide project budget and spend reports to project managers

· Prepare and file the Charity Commission Annual Return

· Keep LtL’s Charity Commission, Scottish Charity Regulator and Companies House records up to date and do the same for LtL’s dormant trading subsidiary.

· Contribute to the strategic development of the Trust

· Keep up to date with professional developments in the field

· Performing regulatory requirements as necessary, including ONS and Valuation Agency returns and other appropriate duties as required by the CEO.

What you’ll need:

•  
• Experience of accounting for grant funded projects
• Experience of VAT partial exemption/non-business apportionment
• Experience of working in the charitable sector
• ACA, ACCA, CIMA, CIPFA or AAT level 4 qualified. Qualification by experience may be considered

§  Computer literate particularly in Outlook, Excel and Word

§  Quick learner, logical thinker, numerically minded and reliable

§  Is able to work flexibly according to the needs of the Trust.

§  Working knowledge of Sage 50 Accounts and Sage 50 Payroll

• Excellent Excel skills
• Knowledge of CRM systems.

This is an indication of the scope of the role. If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Training and CPD by agreement

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· Free office refreshments

· A supportive and welcoming team of colleagues.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who opt-in to the scheme and can demonstrate that they have at least 50% of the “what you’ll need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see website for contact details.

To apply: Please send the following by email to our recruitment email - see website

· Your CV

· A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate

· Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:

The advert will run for a maximum of 6 weeks, until 18th September 2024. We are operating a rolling recruitment process and will interview suitable applicants as they come in. Subsequently, we may close the advert before the 18th September if we engage a candidate.

If you have not heard from us by 20th September 2024, you have not been shortlisted.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to the Senior Philanthropy Manager, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.

The ideal candidate profile for this post will be a team player, with the following credentials:

• An established track record in philanthropy or fundraising for major organisations
• Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
• Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
• A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
• Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
• Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working

A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Whitechapel, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About the Role

The Lead Lawyer - Africa Death Penalty Team is responsible for coordinating Reprieve’s litigation and advocacy in Sub-Saharan Africa. At the moment, the team works on death penalty casework and abolition advocacy in Malawi, Tanzania, and Kenya. Our casework includes work on appeals to the Malawi Supreme Court of Appeal in the context of historic denials of a right to appeal and related contextual challenges; large-scale projects, such as the Kenya resentencing project, wherein we support stakeholders to ensure 5,000+ people are able to access a chance at reducing their sentence from death via a new sentence hearing, as well as supporting on individual strategic resentencing cases; and long-term regional projects, such as our strategic litigation before the African Court on Human and Peoples’ Rights, which challenges the mandatory death penalty, torture, and other associated violations of the African Charter. This is an opportunity to join a team that has developed ground breaking work with great success in getting people off death row, making significant contribution to legal reforms and towards abolition.

Contract, Location and Salary

This is a full-time, permanent role based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel, and work outside of core office hours from time to time.

The annual salary is £50,571 full-time per annum, less any required deductions for income tax and national insurance.

Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. 

Applicants must have the right to work in the UK currently and for the duration of the project, which will be checked prior to interview. Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQI community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. 

Full details and how to apply

Please see the job description for full details including a person specification. The deadline for applications is 08 September 2024. Applicants should submit the application form following the instructions in the job description. Please note that CVs, cover letters and other documents should not be submitted.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

Global Canopy is seeking an experienced, personable, and highly effective Financial Controller at a time of rapid growth and ongoing opportunity for the organisation as we implement our 2023-2030 strategy. 

This role will combine both strategic financial management and financial operations, and sit at the heart of the finance team and the organisation as a whole.

You will be responsible for overseeing our accounts payable function, managing financial planning and reporting, ensuring compliance with relevant regulations, improving and embedding strong financial policies and systems, and providing financial guidance to support the delivery of our organisation's overall mission.

To be successful in this role, these are the things that will matter the most: 

• You are a chartered accountant with experience of a rapidly growing and diverse organisation preferably in the charity sector. 

• You think strategically, anticipate consequences and trends, and incorporate them in ways of working.
• You have deep experience of financial systems management, including in a multi-country and social enterprise setting.
• You have experience of strategic financial management gained in an international charity or a business.

Essential behavioural competencies: 

• Action-oriented, flexible, and innovative approach to Programme support.

• A persuasive and passionate written and verbal communicator with excellent team coordination skills.
• Passion, humility, integrity, positive attitude, mission-driven, and self-directed with a coaching and mentoring-based approach to management.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website. 

Hillside Clubhouse will be launching two brand new community cafés from Highgate East inpatients facility and from Lowther Road outpatients building.  We want to make the cafés a warm, safe and supportive destinations for the whole community, not just patients and visitors.  This is an incredibly exciting opportunity to grow and develop two community cafés and tackle stigmas associated with mental ill health.

The café manager will be instrumental in launching the cafés, so it is important that you feel confident and happy working under your own initiative as well as leading a small team.

Most importantly, we are looking for people who are passionate about coproduction, food and community! 

Job Description

Community Engagement: Work with the Director of Clubhouse Operations, local community groups and partners to ensure the café is a daytime destination and meets the needs of the local community.

Budget Management: Working with the Executive Director and Director of Clubhouse Operations to manage the income and expenditure for the café.  Ensuring the daily and weekly cashing up is done accurately.

Supply Management: Ensure the kitchen minimises waste and has the produce required throughout the week. Manage the stock taking with the kitchen team.

People Management:  Supervise and manage the cafes team including paid staff and Hillside Clubhouse members.

Menu Creation: Working with the local community, Hillside members and the kitchen team to develop seasonal menus that are reasonably priced.

Partnership Working: Maintaining a good working relationship with the Camden and Islington Mental Health Trust and the team based at Highgate East Mental Health Hospital and the clinical team at Lowther Road

Health and Safety Management: Manage the health and safety procedures for all food and beverage provision including regular checks, inspections and reviews.  Ensuring all staff and volunteers comply with health and safety policies and procedures.

Work across the two cafes and provide support to the teams placed at the two sites

Safeguarding: Safeguarding lead on-site and being responsible for the safeguarding of vulnerable adults access the cafés.

General: Ensuring the cafés are following the policies and procedures of Hillside Clubhouse and being flexible in the support of the cafés and wider Hillside organisation.

This list is not exhaustive and there may be other tasks the post-holder is required to undertake.

 Person Specification

Previous experience of working in the hospitality industry or demonstrable ability to step up into a leadership role in the sector

Experience of staff and/or volunteer management

Excellent communication skills

Strong organisational and time management skills including the ability to manage multiple priorities at the same time

Previous experience of handling cash and budget management

Up to date knowledge of food hygiene, health and safety and licensing legislation requirements including daily monitoring and record keeping

A friendly and approachable attitude with an interest in challenging stigma associated with mental ill health

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.  Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Due to the nature of the work, the successful candidate will require an enhanced DBS check.

To apply, please follow the charity job advert and send over your CV and a short covering letter outlining how you meet the person specification. CV only applications will not be considered

We’re looking for a dynamic and experienced leader to assume the role of Director of Finance and Governance.

This is your opportunity to be at the heart of NZF, driving our financial strategy and ensuring robust governance that aligns with our mission to empower the UK’s Muslim community.

As part of our senior leadership team, you’ll play a pivotal role in guiding NZF towards its strategic goals with financial integrity, outstanding governance, and effective resource management.

Your work will be crucial in ensuring we continue delivering impactful programs that transform lives.

Youth Action Wiltshire (YAW) is the youth arm of the award-winning charity Community First. We are looking for someone to manage the suite of YAW services, including Young Carers services, Splash, employability work, Youth Clubs Support and young people’s mental health programmes including BeMindful. You will oversee operations, plan, develop and implement a strategy for operational growth and development across Youth Action Wiltshire services. As part of the Community First Leadership team you will also contribute to the strategic development of Community First to meet the charity’s objectives and Business Plan.

You will have relevant experience of successfully managing high quality youth support services, experience of motivating and supervising staff and volunteers. A successful track record of fundraising, service development and delivery, budget management and report writing. We are looking for someone who is creative, flexible and able to relate to and inspire young people, staff, partners and funders.

The role will include some evening, weekend and school/college holiday working.

Community First follows Safer Recruitment polices. Due to the nature of the work, this role is subject to an Enhanced DBS, along with relevant background checks, references, a probationary period and completion of mandatory training requirements.

Please contact us if you would like a hard copy application form, or if you require any assistance in applying for this post.

Closing date:  Tuesday the 1st of October 2024 at 10AM

Community First is an equal opportunities employer. Registered Charity No. 288117.

The members of our Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.

As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.  

The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.

Job Summary

This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.

PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.

PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Working with people with learning disabilities, or a similar client group
• Experience of training, education, or employment support delivery
• Experience of job coaching or supporting work placements
• Understanding of and commitment to a person-centred approach
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
• Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations

What We Offer:

· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.

You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: September 13th 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Manager. We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners. 

The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s progress incl. tracking performance and expenditure: 

• Lead the day-to-day operations and management of all systems within the Living Wage Foundation designed to support the functioning of Living Wage accreditation schemes. 

• Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

• Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors 

• Oversee the management of systems integrations to ensure they are providing efficient and effective solutions to our data requirements, including maintenance of Zapier, Form Assembly, Act-On and QuickBooks, and the integration between Salesforce and our Drupal website. 

• Carry out maintenance of integrated systems, including syncing data to Act-On and the website. 

Learning and expertise  

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Train the team to carry out data selections and export in an appropriate format to support the press and communications team’s work and the Foundation’s research projects. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear information about our processes and ensuring the team’s training requirements are met. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation to ensure a positive user experience. 

• Offer ad hoc guidance to the team and communicate any changes to systems. 

Develop and manage external relationships 

• Oversee the work of our external developers 

Develop and manage internal relationships 

• Work with the Living Wage Foundation team to identify business requirement and translate them into technical solutions

• Line management of Operations Officer. 

• Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events 

Income and resources 

• Maintain and improve the financial integrations between our database and accounting software to allow accurate invoicing and financial reporting systems. 

• Ensure the integrity and safety of our data, including training the team on good data-keeping practices and GDPR considerations. 

• Track expenditure for systems providers and the associated budget 

• Contribute to plans and proposals to grow sources of income or resources 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team 

Person Specification

(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)

EXPERIENCE AND QUALIFICATIONS

A minimum of 2 years proven, comprehensive experience in an operations role  (E)

Experience of analysing business requirements and turning them into technical solutions(E)

Experience of providing technical support to a team(E)

Experience of managing database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms(D)

Degree or equivalent professional qualification or experience (D)

KEY SKILLS AND KNOWLEDGE

Extremely analytical with the ability to interpret large quantities of data to evaluate and improve performance  (E)

Comprehensive understanding of database and systems management and integration(E)

Ability to take in and interpret information and communicate in a succinct manner(E)

Demonstrable ability to find creative solutions to complex problems and implement new systems(E)

High levels of numeracy with strong attention to detail (E)

Excellent time management skills with the ability to juggle a wide range of competing demands. (E)

Strong IT skills to include MS Office and database software(E)

Sound knowledge of data protection regulations and GDPR (E)

Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands(E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Interviews will take place on 18-19th September 2024 (subject to change).

Want to find out more about us and the role? Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. There will be plenty of opportunity to ask questions to the team during the session but you can also submit a question in advance when you sign up to the webinar. Please note that attendees will remain anonymous. The webinar will take place on 28th August 2024 at 12pm on Zoom. Sign up here.

Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Operations Administrator role involves:

• Supporting in the administration of day-to-date team, HR and system processes.
• Managing and maintaining our storage unit and virtual office in central Leicester.
• Working alongside various teams to provide administrative support.

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: September 3rd 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.