Jobs

About The Felix Project

The Felix Project is London’s leading food redistribution charity, dedicated to ensuring good food is never wasted and no one goes hungry. Last year, our nearly 180 staff and over 15,000 volunteers collected 32 million meals of surplus food, distributing it to Londoners in need through a network of over 1,100 community organisations, charities, and schools.

In London, one in five households with children lack reliable access to nutritious food, while the UK wastes 20 tonnes of food per second. The cost of living in London has risen by 24% in the last three years, and food prices continue to climb. About 14% of working families have turned to food support services for the first time in the past year, and 100,000 London families have less than £3 a day for food.

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. The East London depot has a kitchen producing up to 5,000 meals per day from surplus food. A new 'Multibank' in Ealing distributes non-food essentials.

Purpose of the Job

The Health & Safety Assistant will support the Health & Safety Lead in ensuring that The Felix Project complies with all relevant health, safety, and food safety legislation. This role is integral in maintaining a safe working environment across all our operations, assisting in the implementation of safety policies, and ensuring continuous improvement in health and safety practices. The Health & Safety Assistant will work closely with staff, volunteers, and external partners to promote a culture of safety and wellbeing. 

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Summary

• project oversight
• team management and recruitment, so new team members so they can thrive in their roles
• direction of our operational processes, including developing our finance, IT and communications (including a new website) to support the project.

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £40,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.

As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.

Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.

You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.

This role is home-based, with some travel required across the UK.

Who are we looking for?

We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.

The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.

This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.

What we offer

· £37,878 pro rata (based on a standard working week of 37.5 hours)

· Working hours: 5 days per week, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Head of Finance. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football facilities through football grants.

The Head of Finance will lead the finance team, ensuring robust financial management and sustainability to support our charitable objectives. With responsibility for a team of five you will lead and provide statutory, financial and management accounting, including all financial planning and analysis, for the Football Foundation (Foundation) and the Premier League Stadium Fund.

The role:

• Develop and implement financial strategies that support the organisation’s visions e.g. treasury management, developing long term cashflow strategies to maximise returns to the organisation.
• Lead and work with the SMT, Management Group, PMO Lead, and Data & Insight team to create and maintain financial and cost models to support the development and finalisation of strategic plans, budgets, and forecasts, focusing on the relationship between services, resources, and productivity.
• Work with the CFO in preparing and presenting the consolidated budget and plan to the SMT and ARG Committee.
• Develop high level models to support strategic and operational decision making, e.g. assessment of financial sustainability of grant applications and monthly reporting to funders in line with contractual obligations.
• Continue the development and transitioning of the finance team from a mainly transactional team to a team providing forwarding looking information. Enhance collaborative decision making through improved business partnering and transparent reporting.
• Ensure all legal entities comply with relevant legislation and prepare statutory accounts, corporation tax, VAT, Charity Commission, and other statutory financial returns as appropriate. 
• Lead and manage the finance team, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.

The organisation:

Since we kicked things off in 2000, we’ve been privileged to make a truly transformative difference to grassroots sport across the country. As a result of our funding partners investment, every day we see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from our funding partners the Premier League, The FA and the Government, we are making a big impact. We're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) with significant post-qualified financial and operational management experience.
• Proven experience at a senior level in a finance role with responsibility across the entire finance function, including hands on experience in delivering business partnering.
• Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
• Leading an end-to-end external audit process.
• Developing/improving and implementing financial procedures and controls. 
• Strong presentation and interpersonal skills with the ability to communicate and interpret complex issues at Board level, and to communicate and manage well at all levels of the organisation including experience of working with non-executives.
• Can demonstrate a ‘can-do’ attitude to delivering organisational change and improvement.
• Strong leadership skills, including the ability to motivate and develop team members.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires on average 2 visits per week to the office, dependent on business need. The closing date for applications is 29^th October with first stage interviews taking place on the 7^th November.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Job title: The Social Change Nest, Director of Operations, Finance & Delivery

Location: Hybrid, attendance at London Kings Cross 2 days/week minimum 

Reporting To: CEO

Contract: 12-14 months maternity cover – immediate start

Salary: £65,000-£70,000

Date Closes: Tuesday 15th October

Role Purpose:

This is a great opportunity to make a significant impact on hundreds of civil society, social movements and community groups around the world, driving funding to where it is needed most. The Director of Operations will join the senior management team, reporting to the CEO and will be responsible for overseeing the business operations across our businesses. They will share the Social Change Nest’s ambitions to transform funding for grassroots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests. They will oversee the operations, finance and delivery functions in the team, working closely with the CEO to develop strategy, manage risk and feed into the board. 

 About The Social Change Nest

At The Social Change Nest, we’re radically transforming the funding landscape. We nurture grassroots groups and enable funders to support frontline social action by offering fiscal hosting, grant management, grant distribution and fund management services. We currently support over 500 community groups across the UK and abroad addressing climate to housing, wellbeing and animal rights. We are pioneering fiscal hosting in the UK and have distributed grants to groups that otherwise would not have had access to the opportunity. Since our inception we have ensured over £23m has got safely into the hands that need it.

We have a 5-year strategy for scaling, innovating and supporting more civil society both in the UK and abroad. Over the next 12 months we are aiming to raise a significant capital investment, secure our income streams, launch 2 new game changing products and expand into Europe.

The Social Change Nest is part of the Social Change Group. As a group we have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. Underpinned by our values of collaboration, curiosity, courage, and creativity we believe relationships are the glue that holds us all together and we are proud of our culture.

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.

Key Responsibilities:

Executive Leadership and management:

●Collectively hold the vision, mission, impact and values of the Social Change Group with the CEO and ensure it is embedded in our systems. 

●Work with SMT to develop and implement our strategic plan across the Social Change group, ensuring that operational plans and initiatives are aligned with overall goals and supported by effective reporting.

●Lead an operations team, setting clear goals and expectations, providing regular feedback, and creating a positive and engaging work culture.

●Attend board and committee meetings and prepare board papers including reporting on regular operational andfinancial information. Liaise with board members as and when required

●Ensure that the businesses under the Social Change group are operating and working together seamlessly. 

Operations and process management:

●Develop and implement operational policies and procedures that ensure the smooth running of the businesses, including processes for product development, delivery, HR and finance. 

●Oversee and optimise the company's resources, including staffing, equipment, and technology, to ensure that they are being used effectively and efficiently.

●Identifying areas for improvement based on business reporting and implementing changes for efficiency and effectiveness.

●Oversight of all HR functions and internal processes including, policies, pay, performance management, conflict and resolution, contracting.

●Oversight of contracting terms and processes with clients and employees. 

●Ensure all the functions of the business are working seamlessly together. 

Risk and compliance:

●Ensure that the Social Change Group is in compliance with all legal and regulatory requirements, including data privacy and workplace safety regulations.

●Collaboratively work with the board to set and manage risk, controls and reporting across the group whilst upholding our trauma informed approach.

Financial Management:

●Ensure the success of the finance team by ensuring they have the systems and processes in place to monitor and deliver business finances.

●Oversight of setting and monitoring budgeting and forecasting (clients & revenues; spend)

●Managing and working with the finance team to ensure the financial strategy is delivered and that the finance function is operating efficiently.

●Financial modelling for the business - new products and review of existing products.

●Decision making on broader business financial decisions

In carrying out these duties the post holder will:

●At all times work so as to protect the organisation’s reputation and principles in line with our values and trauma informed approach.

●Be comfortable constantly challenging the status quo and seeking creative solutions to systemic problems for changemakers. 

●Treat internal and external contacts with dignity and respect and uphold the company’s equality of opportunity and dignity at work policies

●Actively participate in appraisals, team meetings and meeting self-development needs

●Undertake any other duties necessary to this post as reasonably required

Skills and Experience:

Essential experience

●Proven experience as a Director of operations or a similar executive leadership role in a fast paced social impact organisation 

●Experience of working in an executive team 

●Experience of developing long-term relationships with senior decision makers

●Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and clients. 

●Experience of developing strategies and implementing them in line with company values

●Experience of financial management 

●Strong leadership and management skills, with the ability to build and lead an effective team.

●Excellent communication and interpersonal skills, with the ability to communicate effectively with all stakeholders.

●Demonstrated ability to analyse and evaluate data and metrics, with a deep understanding of business operations and processes.

●Experience in developing and implementing operational policies and procedures, with a focus on driving efficiency and effectiveness.

How To Apply

Please submit your CV and Cover Letter to Careers4Change 

Your Cover Letter should indicate how your skillsets align with the Job Description and why you are keen to join a social impact organisation like The Social Change Nest

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Finance and Support Services Assistant

Location: Mali

Contract: 12-month fixed term contract

Salary: Local Terms and Conditions apply

About the role

The Finance Assistant plays a crucial role in supporting financial control and managing risk within the organisation. This position ensures conformity to the organisational Financial Framework, focusing on financial management and controls, planning and budgeting, monitoring, and audits.

• Support financial control and manage risk.
• Ensure conformity to the organisational Financial Framework.
• Implement financial management and controls.
• Conduct financial planning and budgeting.
• Perform financial monitoring and audits.
• Monitor and retain financial records.
• Ensure compliance with local regulations and governance requirements.
• Manage logistics, supplies, and purchases as per procurement policy and procedures.
• Ensure IT equipment and connectivity for office functionaries in line with ICT policies.
• Support, administer, and strengthen financial management, accountability, and capacities of partners.
• Facilitate collaboration between finance and programme teams for joint review of project/programme reports, planning, and analysis.
• Develop and provide grant management support for both restricted and unrestricted funding.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The Finance Assistant is a detail-oriented professional with a strong background in financial management, ensuring compliance with organizational frameworks and local regulations. Their expertise spans financial planning, budgeting, monitoring, and audits, along with maintaining accurate financial records. They efficiently manage logistics, supplies, and IT equipment to support office functions. With a robust understanding of project and programme management, they enhance financial accountability and capacity building for partners, facilitate collaboration between finance and programme teams, and provide comprehensive grant management support. Additionally, they implement HR policies and procedures, ensuring compliance with statutory regulations.

Jobholder Requirements

Essential:

• Strong background in financial management, including financial planning, budgeting, monitoring, and audits.
• Experience in maintaining accurate financial records and ensuring compliance with local regulations and governance requirements.
• Proficiency in managing logistics, supplies, and IT equipment in line with procurement and ICT policies.
• Ability to support and strengthen financial management, accountability, and capacities of partners.
• Experience in facilitating collaboration between finance and programme teams for joint review of project/programme reports, planning, and analysis.
• Competence in developing and providing grant management support for both restricted and unrestricted funding.
• Knowledge of HR policies and procedures, including payroll and training.
• Good level of English.

Desirable:

• Speaking French would be desirable.
• Experience in supporting financial control and managing risk.
• Familiarity with organisational Financial Frameworks and financial management controls.

Closing date: 13 October 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

‘’Candlelighters have had a profound effect on our family, we’re so grateful for all they do for us. I’ve said on occasions that the hospital is saving my daughter’s life and Candlelighters are saving mine.’’

Every year over 150 children in Yorkshire will be diagnosed with cancer. For over 40 years Candlelighters have existed to bring light and hope to every family affected by childhood cancer by improving treatment, finding cures and by investing in vital research to improve the outcomes and lives of children with cancer.

Candlelighters deliver a range of high-quality family support services for whenever and wherever they are needed, from the point diagnosis, during after treatment, and for those families who are sadly bereaved.

This life changing organisation is looking for an exceptional Senior Regional Fundraiser to join the mighty fundraising team that helps raise the vital funds the charity needs.

The Role

We are looking for a talented Senior Regional Fundraiser to support the fundraising team by generating income, maximising opportunities and building relationships within the Yorkshire community. Duties will include:

• Leading on the development of the community fundraising strategy
• Working collaboratively with the fundraising team to achieve targets through shared fundraising activities
• To proactively engage with the families Candlelighters support, community groups, schools and local businesses
• To develop excellent fundraising relationships by providing appropriate levels of stewardship and support to donors
• Delivering presentations and attending third party events where appropriate

The Person

To be considered for this fabulous role you should have experience of community fundraising and meeting fundraising targets. You will have excellent presentation skills and be confident with public speaking. With an ability and desire to build and nurture relationships in various scenarios, you will be confident delivering effective fundraising campaigns and events.

Knowledge of using a CRM database and experience of developing budgets & fundraising plans is essential. It is key that you have the ability to work independently and perhaps most importantly that you are able to remain positive, resilient and flexible when dealing with change. A knowledge of local networks would also be desirable.

Why Candlelighters?

This wonderful charity considers itself to be one big family that believes in making every day as positive as it can be. Employee wellbeing is a huge priority for Candlelighters and feel it is vital that their employees are well rewarded. They offer a whole range of incredible benefits, including:

• Competitive salary
• Access to wellbeing activities
• Flexible working
• Group Personal Pension Scheme & Life Assurance
• Generous holiday allowance
• Training and Development opportunities
• An extra day off your birthday
• Team away days and a Social Committee
• Support for Working Parents
• Talking Therapies
• Free hot and cold refreshments

 “I have worked at Candlelighters for over 5 years now, it’s such an AMAZING place to work - One big family! From the first day you start at Candlelighters you feel the warmth and joy from the whole team, everyone is fabulous and so supportive! I feel very privileged to work for Candlelighters.”

This role is a full time, 12-month fixed term contract and offers the opportunity to work flexibly from the office in Leeds, out in the community and from home. A full driving licence and access to a vehicle is essential for the role.

Please note this role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

This particular role is not suitable for family members who are currently receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest.

If you think you could be the right person to fulfil the rewarding responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We're Hiring: Pastoral Support Officer for the National Open Youth Orchestra

About the role

As our Pastoral Support Officer for the National Open Youth Orchestra you will play a vital role in ensuring that young people participating in NOYO are supported, safe and cared for, and have the opportunity to meet their full potential. You will work alongside the NOYO team and partner organisations in the planning and delivery of NOYO activities, ensuring best-practice pastoral and welfare support for all NOYO musicians. The role will also enable and encourage participants to have a voice in the development of the orchestra.

You will use your positive and calm personality to build strong relationships with our musicians, their families and our partners, to ensure we deliver activities where young people are safe and supported. You will be a great communicator, understanding different ways of communicating with a diverse range of people, with the ability to listen, talk to and  nurture young people. And you will use your creativity to find ways to overcome barriers to participation and deliver fun and engaging activities to support the personal and social development of our musicians.​

Diversity, equity and inclusion

Diversity, equity, and inclusion are at the heart of who we are. We take our responsibility to acknowledge, challenge and dismantle barriers within music and our organisation extremely seriously. To that end, we are especially interested in receiving applications from Disabled people.

We also recognise that systems of privilege, structural disadvantage and barriers to participation often intersect with one another. For this reason, we particularly welcome applications from people from other structurally disadvantaged backgrounds and underrepresented groups. This may include people from the Global Majority, migrants, refugees, LGBTQIA+ people and/or people from economically disadvantaged backgrounds.

Please download the Recruitment Pack for further information.

Please submit your application by 10:00 on Monday 19th August 2024. Interviews will take place in Bristol on Tuesday 27 August 2024.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: NTD Program Officer

Location: Mali

Contract: 12-month fixed term contract

Salary:  Local Terms and Conditions apply

About the role

Neglected tropical diseases (NTDs) are a significant public health issue in Mali, including Trachoma, Lymphatic Filariasis, Onchocerciasis, Schistosomiasis, and soil-transmitted helminths. These diseases, linked to poverty and poor hygiene, cause serious morbidity and social discrimination, hindering socio-economic development. The Finance Assistant will support the implementation of WHO guidelines for NTD elimination and control, contributing to strategic plans and ensuring compliance with local regulations. The role involves managing financial records, logistics, and IT equipment, as well as supporting grant management and collaboration between finance and programme teams. Additionally, the Finance Assistant will help implement HR policies and ensure statutory compliance.

Responsibilities

• Ensure good collaboration with partners (INGOs, MoH, and Regional Health Directorates).
• Ensure routine data collection into organisational templates.
• Participate in key meetings and keep technical notes of each.
• Support national programmes in the finalisation of various reports and their archiving.
• Support national NTD programmes to implement activities according to required standards.
• Plan and play an active role in the supervision and monitoring of project activities.
• Submit reports of field activities as well as success stories.
• Support the writing of first drafts of Annual Project Reports (APRs).
• Follow up on the Due Diligence process by ensuring all required documents are in place.
• Properly archive all project documents (concept notes, full proposals, log frames, APRs, etc.).
• Work with the Programme Manager to ensure requested information and documents are uploaded into the Programme Portal.
• Participate in the elaboration of annual operational plans.
• Participate in the implementation of Programme Cycle Management (PCM) and Quality Standard Assessment Tool (QSAT) recommendations.
• Support data collection for the development of concept notes for new projects.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The ideal Project Officer is a detail-oriented professional with a strong background in project and programme management, including planning, monitoring, and evaluation. They excel in collaborating with partners, supporting national NTD programmes, and ensuring compliance with organisational standards and local regulations. With experience in data collection, report writing, and archiving, they contribute to the successful execution of projects. Their ability to manage logistics, supplies, and IT equipment, along with their proficiency in financial management and grant support, makes them a key asset. Proficiency in English is essential, and speaking French would be desirable.

Jobholder Requirements

Essential  

• Ability to think quickly, responsively, and effectively to communicate information, practices, concepts, and ideas to a wide range of audiences

• Ability to work collaboratively and build consensus. 

• Organisational skills. 

• Ability to identify important issues and communicate these effectively to colleagues.

• Able to manage multiple tasks across teams effectively.

• Analytical and IT skills, with proficiency in using the Microsoft Office suite. 

• Ability to prioritise tasks in a fast-moving environment, with competing deadlines. 

• Ability to travel up to 20 weeks per year anywhere in the country. 

• Ability to travel outside the country at least once a year 

Desirable

• Written and verbal communication in French and professional skill in English. 

Closing date: 20 October 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

SMART is a vibrant and busy Charity supporting people affected by mental illness. Our main hub is in Chelsea where we run a number of work and training projects for members to learn new skills, build confidence, and develop a strong network of support. We also work in partnership with members to develop and deliver a programme of social, healthy and holisitic recovery activities in a friendly and enabling environment.  Good food is the heart of SMART's work and we are looking for a Food Project Supervisor who can help us develop our food-related social enterprises so that they feed minds, bodies and souls.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Queen Street (Cleveland) as a Recovery Worker.

Right now, our Redcar and Cleveland Supported Housing service is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.​

The position will include cover sleep over shifts and on calls for the service.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a part-time, fixed term role requiring the post holder to work 22.5 hours per week ending 25th May 2025.

We are committed to increasing our diversity and welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Are you ready to join The Prince’s Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of school delivery partners and Prince’s Trust volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes with Young People as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!