Humanitarian jobs

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

Job Title: Core Humanitarian Standards Self-Assessment Consultant

Location of Role: Hybrid, London

Application deadline: 20/04/2025

Employment Type: Consultancy

Fee: £300 - £550 per day

Contract Length: 18 days

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

About the Consultancy:

Muslim Aid UK (MA) is seeking a procure a consultant to plan and facilitate an organisational Core Humanitarian Standard (CHS) self-assessment process. This consultant will review its performance/deliverables against the CHS and then develop an improvement plan for MA to work on over the coming 12 months. The overall aim is to help MA to deliver improved accountability and increased effectiveness for the people affected by humanitarian crisis.

About the Role:

The consultant will:

1. Support the MA team to complete a comprehensive validated CHS self-assessment.
2. Provide an outline of the areas of compliance/ non-compliance with the standards.
3. Develop an organizational improvement plan.
4. Provide insight into organisational readiness to move towards an independent verification/certification process.

Deliverables

• Draft and share a short assignment inception report.
• Conduct a desk review of Muslim Aid documents for the documentation survey.
• Formulate a summary report and improvement plan with a set of key recommendations including timeline, to allow compliance with CHS, with the objective of achieving CHS verification.
• Present the main self-assessment findings during an internal validation webinar involving all MAUK HQ, Country Offices and implementing partners.
• Submit final report incorporating the outcomes of the self-assessment, including an improvement plan, should be delivered at the end of the consultancy assignment. This should be written in alignment with the MAUK standards including a two/three-page executive summary.

Please see the Term s of Reference for more detailed information about this consultancy and proposed deliverable timelines. 

About You:

The successful consultant will need to have:

1. A relevant degree in economics, international development, disaster management or humanitarian aid or equivalent qualification in a relevant field.
2. Significant experience with humanitarian work, including experience with project implementation and management, as well as knowledge of current humanitarian issues, trends, standards, specifically the Core Humanitarian Standards; Sphere Standards.
3. Previous significant experience of organizational development, preferably within humanitarian organisations.
4. Experience with CHS assessment/verification process.
5. Good written, interpersonal and communication skills.
6. Capacity to work independently and implement assignments remotely.
7. Fluent in written and spoken English; knowledge of other working languages Arabic, Urdu and Bengali would be an asset.
8. Experience of working in complex organisational structure.

How to Apply:

Application process

You will need to submit a proposal, your proposal should contain the following elements:

• A detailed resume/CV.
• A summary proposal (maximum of 2 pages), providing:
  • an overview of the process/methodology the consultant will undertake to complete this assignment.
  • a summary of relevant experience and expertise which makes the candidate the right fit for this assignment.
• A cost proposal.
• Testimonials or references from previous clients you have worked with.

Location: A 5-day in-person role working in the project clinic in Birmingham/Sandwell.

Job Purpose: 

The Principal Psychologist/Clinical Lead is responsible for the overall clinical management of mental health services within the project, including acting as safeguarding lead. This includes designing, implementing, and overseeing psychological and psychosocial interventions for asylum seekers and refugees. The role ensures high-quality, evidence-based mental health care, capacity building of staff, and coordination with internal and external stakeholders to support a multidisciplinary response. The post also ensures the integration of mental health services into MSF’s broader medical-humanitarian mission.

This role presents a unique opportunity for leadership to be part of a new, high-impact initiative for asylum seekers and refugees. As part of the pioneering team, the post holder will play a key role in establishing a new, trauma-informed care model that bridges humanitarian response with longer term mental health care. The successful applicant will have a chance to develop new skills, receive specialist training, and contribute to policy-level discussions on asylum seeker and refugee mental health.

Knowledge, Skill & Experience: 

Knowledge

• Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
• Significant further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
• Awareness of UK asylum policies and the medico-psycho-social-legal needs of refugees and asylum seekers
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, GDPR, BPS, NICE guidelines).
• Knowledge of UK healthcare, social welfare, and legal referral pathways for asylum seekers
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
• Familiarity with Mental Health and Psychosocial Support (MHPSS) models in humanitarian settings would be an asset
• Training in management and supervision practices would be helpful to the role

Skills

• Leadership and Team management skills, including supervision, line management, training, and capacity building
• Strong communication and stakeholder engagement abilities
• Ability to develop and implement mental health models in humanitarian settings
• Data analysis and monitoring skills for evaluating service impact
• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• High-level safeguarding. risk assessment, and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Skills in policy development and advocacy related to MHPSS

Experience

• Significant demonstrable post-qualification experience in roles equivalent to NHS 8b Psychologist, as well as significant experience delivering trauma-focused therapy with marginalised groups.
• Experience managing multidisciplinary teams in an NGO, humanitarian, or healthcare setting.
• Experience providing clinical leadership and supervision to senior (band 8a equivalent) Psychologists, Psychologists, Assistant Psychologists, and/or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of managing multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Experience in training and capacity building for mental health professionals
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
• Experience providing supervision to caseworkers or equivalent roles would be helpful to the post.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 April 2025, 11.59pm (BST)

Incomplete applications will not be considered.

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Saferworld is looking for a Project Manager to lead the Women, Peace & Security (WPS) Helpdesk within the Conflict Advisory Unit (CAU). In this role, you will oversee the day-to-day operations of our UK government call-down service, providing high-quality advisory support to donors, UN agencies, NGOs, and other humanitarian and peacebuilding actors. Your responsibilities include managing project implementation and grant administration, coordinating call-off requests from initiation to completion, and working with teams of experts to ensure the highest quality outcomes.

In addition to maintaining rigorous standards of confidentiality and performance, you will collaborate closely with the finance team to ensure accurate and timely financial and narrative reporting. You will also be responsible for promoting and supporting the uptake of helpdesk outputs by regularly updating our online repository. Liaising with UK government departments and officials is a critical part of the role, as it involves generating demand for our advisory services and representing the helpdesk in outreach and strategic engagements.

You will work under the direction of the CAU Team Lead while supporting strategic oversight on WPS initiatives. This is an excellent opportunity to contribute to gender-sensitive conflict and security policies and to advance Saferworld's mission and vision. 

 Please note that applications will be reviewed on a rolling basis. We encourage you to submit your application promptly.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

Interested candidates must be located in Bangladesh.

About the Role:

1. Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
5. Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
6. Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.

About You:

To be successful in this role, you will need:

1. Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
2. Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
3. Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
4. Experience of multiple donor grant management and reporting to major donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.

Why you should apply:

Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s International Programmes Division is recruiting for the position of ‘Faith Partnership Advisor (FPA)’ on a permanent, full time basis, to join its dynamic team based out of its offices in either Birmingham, London or where IR has an office globally. The organisation is currently operating to a hybrid working policy.

The purpose of the role:

The Faith Partnership Advisor will play a critical role within International Programmes Division (IPD) supporting the Divisions’ strategic objectives to consolidate its identity as an Islamic faith-based institution, leading our Faith Engagement Strategy, representing our approach to important multi-lateral and other institutions, ensuring the faith sensitivity and faith literacy of its programmes and securing funding for its global operations. The role will sit within the Programme Funding and Partnership Department (PFPD) within the IPD.

Building upon our many programme partnerships with other faith-based and non-faith-based actors, this role will forge new partnerships that build on the inspiring work we have developed in the areas of livelihoods, peacebuilding, forced migration, protection and gender justice. Working with major institutional donors, the Faith Partnership Advisor will form part of a collaborative team and manage the bid process from inception to submission on new programme initiatives. Specifically, the Faith Partnership Adviser will capitalise on the organisation’s faith-based approach to development. The Faith Partnership Advisor is expected to have extensive experience preparing bids which have a faith dimension to them, centred on the added value of Islamic Relief as a faith-based organisation and the industry’s need to have faith centric development and humanitarian approaches.

The successful candidate must have:

• A graduate degree or equivalent experience in development/humanitarian areas
• An in-depth understanding of international development issues
• An exceptional understanding of the principles of Islamic jurisprudence and Islamic teaching, particularly pertaining to aid and development issues
• An awareness of the various funding mechanism that are available within the industry
• Exceptional command of English with the ability to edit, summarise and compile information quickly and often within short time frames
• An ability to speak publicly and communicate confidently within groups
• An ability to lead working groups and plan strategically
• Expert knowledge of Microsoft Word and being versed with PowerPoint and Excel
• Track record of working in a similar role with an International NGO essential
• Proven ability to secure funding for Faith Partnerships
• Must have substantial experience of having worked on successful bids/partnerships which have a faith dimension
• Well versed and with proven capabilities of understanding the faith dimension of international development and humanitarian interventions.
• Demonstrated experience of working on multiple bids with various institutional donors
• Ability to work extensively with a team and or on their own
• Knowledge of the key critical areas impacting the international development sector, including awareness of SDGs, faith-based initiatives, CHS, Humanitarian principles etc.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 12th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK (If applicable)
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Acquisition) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a permanent contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. The post holder will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing in appeals. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will identify new fundraising channels and ideas for increasing the impact of income generation. The post holder will also lead the benchmarking process of Member Agency fundraising performance following each appeal Period of Joint Action (PJA).

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. The ideal candidate will have excellent knowledge of direct marketing initiatives in an International Development context and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Retention) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a 3-year fixed contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for  individual, community and legacy donors, and leading a programme of improvement across all major contact points between the organisation and the public. They will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing materials to provide updates and information on how donations are being spent. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will also oversee and support the delivery of materials that support community fundraising in appeals and a light touch legacy marketing programme.

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth in income and retention of a charity’s individual supporters. The ideal candidate will have excellent knowledge of direct marketing initiatives that have successfully met targets at retaining or reactivating donors and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Circa £37,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our PR & Media Officer.

In this role, you will drive UNICEF UK's communications and media efforts for public fundraising and brand campaigns such as Soccer Aid for UNICEF,  as well as advocacy campaigns, and humanitarian emergencies. You'll manage relationships with UK media and collaborate with internal stakeholders to deliver ambitious, impactful media coverage that supports our income and influence goals across the Public Relations and News and Emergencies teams.

To succeed, you'll need experience in developing, implementing, and evaluating media strategies, and crafting effective communication materials to secure consumer and news coverage in key mass media outlets. Exceptional communication skills are essential, as is the ability to build and maintain strong relationships with UK journalists and stakeholders. Up-to-date knowledge of the UK media landscape and current humanitarian issues is also crucial.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 24 April 2025.

First Round Interview date: First round: Wednesday 14 May 2025 via video conferencing (MS Teams).
Second Round Interview date: Wednesday 21 May 2025 (in person at our Stratford office).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Grade: 4

Position type: Full-time permanent, 37.5 hours per week. Occasional travel away from home. Flexible working, part-time and job share considered  

Responsible to: Head of HR

Interdependencies: Community Volunteer Engagement Officer, Deployments Manager

Direct reports: Matrix management of People Assistant

Location: ShelterBox HQ, Truro or remote working (within the UK only) with quarterly trips to HQ

Role purpose:

ShelterBox could not run without our incredible volunteer base. We have a network of over 200 volunteers who do everything from raising awareness of ShelterBox in the UK to delivering aid to multiple regions globally.

This role is about providing the vital infrastructure and strategic direction that ensures all our volunteers have a great experience with us and feel part of the ShelterBox family. It’s also about ensuring we are making the most of the amazing skills, networks, and experience that our volunteers bring to the table. 

This role will also directly manage our ShelterBox Response Team volunteers, a group of dedicated and highly skilled individuals who support our teams on deployments overseas. You will ensure they are supported and managed effectively and remain engaged with our mission and values.

The successful candidate will lead people across the organisation to ensure everyone who works with volunteers is fully supported and confident to do so. The role will challenge and stretch us to consider how to do better, offer more, and work differently to increase levels of involvement.

Who are we looking for?

ShelterBox is seeking a passionate volunteer manager with experience of working strategically and with multiple stakeholders. You will have the ability to bring out the best in people. You will be able to inspire others and bring about sustainable change in both short- and long-term objectives.

You will have a working knowledge and understanding of great volunteer management both in the UK and globally and be able to support managers and colleagues to manage their volunteers well.

Duties will include but not be limited to:

· Manage and support the volunteer ShelterBox Response Team (SRT) members

· Working with colleagues in the International Programmes and Learning & Development Teams, ensure SRT volunteers are ready to deploy when needed, including being up to date with training requirements

· Review, develop and implement the SRT strategy and ensure it supports engagement strategies and develop new approaches to maintain and build SRT communication and relationships - including but not limited to webinars, SRT working group.

· Work with the organisation to plan the recruitment, selection and retention of the volunteer workforce

· Giving leadership and strategic direction to ShelterBox volunteering across the organisation, with responsibility for ensuring good practice.

· Reviewing, developing, and implementing an organisation-wide volunteering strategy.

· Promoting and enabling a positive culture of engagement that values the work of ShelterBox volunteers working alongside staff and those volunteers that work with our teams overseas.

· Ensuring that all volunteering opportunities are understood and respected within ShelterBox.

· Working closely with staff across the organisation to ensure consistency of advice, guidance and support provided to all volunteers.

· Working closely with colleagues to support in development of appropriate communications, engagement materials and resources to support the volunteer network.

· Provide accessible and timely professional guidance to staff working alongside volunteers across the organisation, especially volunteer managers, in line with policies and procedures.

· Overseeing the volunteering budget; adhering to the correct procedures and cash flow is managed effectively.

· Work with the International Fundraising Team to support international volunteers and Global Ambassadors.

· Conduct an annual volunteer survey with all volunteers, analyse results and plan interventions and implement improvements according to the data.

· Provide reports to the People and Risk Committee to assure that the experience of volunteers is consistently of a high quality.

· Maintain and strengthen the Investors in Volunteer commitment and work through recommendations following our assessment.

· Chair the Volunteer Manager’s Forum.

· Support the regional networks for all volunteers creating opportunities for meeting in person, peer support and learning.

· Developing and reviewing organisational volunteer policies and procedures and ensuring they are fit for purpose.

· Work with the EDI working group to implement EDI recommendations for the volunteer network.

· Work as part of the Safeguarding Working Group to ensure safeguarding policies and practices are reflected for all volunteer roles.

· Be part of the Crisis Management Working Group

· Work in partnership with the Learning & Development Team and Volunteer Managers and the NCVO network to develop engaging training opportunities for volunteers.

· Support the delivery of the Global Induction to the volunteer network.

· Manage volunteer complaints and concerns appropriately and in a timely manner through the Resolving Differences policy.

· Manage the work experience offer for the organisation.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.

Job Title: Face-to-Face Private Site Performance Coach

Department: Fundraising

Hours: Full-Time

Location: London and areas surrounding London

Hourly Rate: £17.85 per/hour

Be a Driving Force for Change with Médecins Sans Frontières! Are you an inspirational leader and passionate advocate for humanitarian causes? Do you believe in the power of face-to-face fundraising to create real, lasting impact? If you thrive in motivating teams, leading with purpose and driving exceptional results, this is your opportunity to play a vital role in the life-changing work of Médecins Sans Frontières (MSF) UK.

MSF is a world-renowned humanitarian organisation that provides emergency medical care where it’s needed most, responding to crises, conflicts and disasters across the globe. As a Face-to-Face Private Site Performance Coach, you will be at the heart of ensuring that the passionate individuals representing MSF are equipped to inspire and engage the public, securing the vital support that enables this crucial work to continue.

About the Role

This is more than a coaching role—it’s a chance to lead, inspire and empower a team of fundraisers to make a real difference. Working closely with the F2F Operations Coordinator, you will be responsible for improving the performance, motivation and overall success of MSF UK’s Face-to-Face Private Site fundraising team. By ensuring the highest ethical and professional standards, you will help secure life-saving funding and drive MSF’s mission forward.

Key Responsibilities

• Inspire and Develop Fundraisers: Lead from the front, providing hands-on coaching, training and mentorship to enhance skills and confidence.
• Maximise Performance and Impact: Monitor results, set targets and implement strategies to help fundraisers thrive.
• Lead with Passion: Be a role model by demonstrating powerful, ethical fundraising techniques that engage and inspire donors.
• Champion Ethical Fundraising: Ensure MSF’s fundraising aligns with safeguarding policies, GDPR and ethical standards.
• Build a Supportive and Motivated Team Culture: Foster an environment where fundraisers feel empowered, supported and driven to succeed.
• Logistical and Site Management: Assist in securing top-quality private fundraising sites, planning schedules and ensuring smooth operations.
• Shape the Future of the Team: Play a key role in recruiting, onboarding and developing new fundraisers.
• Drive Quality and Accountability: Organise mystery shopping exercises and performance reviews to uphold excellence.
• Step into Leadership When Needed: Deputise for the Operations Coordinator when required to ensure continuity and success.

What We’re Looking For

We are seeking a passionate and experienced leader with:

• A proven track record in F2F fundraising, coaching and leadership
• A deep understanding of ethical fundraising and compliance standards
• Outstanding communication and interpersonal skills to inspire and engage teams
• A results-driven mindset with a history of exceeding targets
• A strong passion for humanitarian work and MSF’s life-saving mission
• The ability to work both independently and collaboratively in a dynamic environment
• Flexibility to travel across London and the UK, including some weekend work
• A solid grasp of safeguarding principles and best practices in F2F fundraising

Why Join Us?

• Make a Real Impact: Every conversation, every fundraiser you support, and every donation secured helps MSF deliver critical medical aid.
• Lead with Purpose: Play a vital role in shaping the success of MSF’s fundraising efforts and the careers of fundraisers.
• Grow Your Career: Gain valuable leadership experience and advance in the field of fundraising and team management.
• Be Part of a Passionate Community: Work alongside driven individuals who share a commitment to making a difference.

Hybrid Working

This role requires at least three days per week on-site, ensuring you can support and motivate fundraisers in real time while maintaining flexibility in your schedule.

Apply Now! This is your opportunity to turn your passion into action. Be part of an organisation that is saving lives and delivering humanitarian aid where it’s needed most. If you are ready to inspire, lead and create meaningful change, apply today!

Send through your CV and a cover letter telling us how your experience and passion makes you the perfect fit for this role!