Hr Operations Manager Jobs
Join Our Team as our Multibank Manager
Are you passionate about supporting communities, and creating sustainable solutions for those in need? Join us where you'll play a vital role in building partnerships with donors, managing daily operations, and ensuring essential goods reach those who need them most. Help us grow our impact, foster innovation, and make a real difference, one donation at a time.
Job Title: Multibank Manager
Salary:SCP 36 (£34840 per annum)
Responsible to: Head of Children, Young People and Families
Location: West Midlands Multibank / BVSC Office / Home
Hours of work: 35 hours per week
Contract Duration: Permanent
Role Overview -
The Multibank Manager will focus on driving the growth and impact of the West Midlands Multibank by building strong relationships with referral and donation partners, overseeing daily operations including inventory management and distribution, and ensuring the project's financial sustainability through effective communications and fundraising. It also involves evaluating the Multibank’s impact to identify unmet needs and emerging trends, while providing direct line management to the Logistics Co-Ordinator and coordinating all staff and volunteer teams to deliver efficient and equitable support to communities in need.
Key Reponsibilities
· Develop and grow the impact and scale of the West Midlands Multibank including building relationships with potential referral and donation partners.
- Engage with organisations to establish and maintain an appropriate network of referral partners to support those in need to access the support of the Multibank
- Build and manage relationships with local businesses and corporations in order to secure additional donations for distribution and to secure Corporate support, with support of BVSC leadership
- Work collaboratively with partners to ensure the Multibank is meeting the needs of communities effectively and supporting those in poverty to access resource and wider help as needed
· Manage the day to day running of the West Midlands Multibank, including the referral and distribution processes and inventory management
- Manage the work of the Logistics Co-Ordinator with additional Multibank staff to ensure the smooth day to day running of the Multibank
- Manage Health and Safety processes within the Multibank
- Collaborate with referral and distribution partners and the Logistics Co-Ordinator to ensure available inventory is appropriate for local communities and meeting identified need
- Manage the financial sustainability of the project including communications and fundraising.
- Raising awareness and promoting positive impact of the Multibank to attract investment
- Contribute to financial planning alongside BVSC Leadership
- Manage and support any fundraising or promotional events for the Multibank
What We’re Looking For
We are seeking a candidate with:
· Experience: In managing staff and evaluating initiatives and the analysis of data and presenting finding to stakeholders.
· Skills: Strong IT, communication and numerical skills and evidence of service development or project leadership experience from design to evaluation stage and ability to manage complex projects.
· Communication: Excellent communication skills and an understanding of the needs of local communities and willingness to engage in relevant training.
· Teamwork: A collaborative minds set across public, private and voluntary sector organisations and skills in building and maintaining professional relationships
· Values: Commitment to BVSC ethos, equal opportunities, and values.
What We Offer
· A supportive and inclusive work environment.
· A chance to make a tangible impact within the voluntary sector.
- Flexible working arrangements (where applicable).
Working for BVSC
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks will be conducted once a job offer has been made and accepted. This role is subject to a basic DBS check.
Closing date for applications – 19th January 2025
Interviews to take place – 5th February 2025 at the Latham House office
Shortlisted applicants will be contacted by 22nd January 2025. If you have not been contacted by 22nd January 2025 you should assume you have not been shortlisted.
At BVSC, we believe that diversity drives creativity and innovation. We are committed to equality, fairness, and inclusivity, creating a workplace where everyone feels they belong. We particularly encourage applications from candidates who are underrepresented within BVSC Research, including individuals from Black, Asian, and minority ethnic backgrounds, people with disabilities, and those identifying as LGBTQIA+.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Chief Operating Officer
Nekton are seeking a Chief Operating Officer to co-lead and implement the organisation’s strategy and operations to accelerate the scientific exploration of the ocean.
Position: Chief Operating Officer
Location: Oxford HQ (with hybrid working 2-3 days per week). International travel as required.
Salary: From £90,000 per annum
Contract: Permanent
Closing Date: 12pm, Sunday 12th January
About the role:
We are seeking a Chief Operating Officer to co-lead and implement the organisation’s strategy, operational and fiscal oversight and team management – including with science, marine operations, logistics, data, communications, finance and central operations teams along with an international alliance of science, business, government, philanthropic and civil society partners.
You will manage one of the major global marine biodiversity programmes of the decade, radically advance our knowledge of ocean life, catalyse global marine conservation, inspire ocean engagement, and harness and champion equitable, international collaboration.
Your main duties will include:
- Co-lead with the CEO on organisational structure and resource needs to ensure implementation of the strategy. Develops and implements HR strategies, including talent acquisition, retention, and development.
- Support the CEO, together with senior management in building and maintaining relationships with key external stakeholders, including donors, partners, and government agencies and deliver on the required donor reporting together with the Senior management team.
- Leadership of the implementation and management of all programs and operations, including
- budgeting, staffing, legal, marine operations, administration, science, communications, and evaluation through effective oversight and management.
- Oversees the organisation's financial strategy and budgeting, ensuring alignment with the organisational vision.
- Co-develop with the CEO and implement fundraising strategies that enables achievement of the overall strategy and vision.
- Implements and operationalises the strategy, ensuring alignment with the vision (includes business strategies, plans and procedures).
About you:
We are now looking for a confident leader to work alongside a team of experienced senior managers, you will need to bring with you the following skills and experience:
- Demonstrated track record leading in a fast-paced environment and managing a team to high performance.
- Competence in strategic planning, business development and regulatory issues.
- Minimum of 15 years of professional experience with at least 8 years in senior leadership roles in operations, human resources, and / or finance functions with a strong track record of experience in globally active non-profits.
- Demonstrated track record of expertise and excellence in operations and financial management.
- Excellent organisational and leadership abilities and strong interpersonal and communications skills.
- Demonstrated leadership of productive, diverse teams, with strong culture.
- Exceptional strategic thinking, decision making and problem-solving skills, especially under pressure; ability to set detailed vision and direction across large, complex sets of work.
- Ability to develop and maintain strong relationships with all staff and stakeholders, fostering a culture of trust, effective communication, and collaboration towards achieving common goals.
- Business Management qualification and / or relevant experience.
- Experience in marine research, environment, conservation and / or marine industry is desirable but not essential and candidates from other sectors are encouraged to apply.
You will be asked to submit your CV and a Cover Letter as part of the application process.
About the Organisation
Nekton runs a network of marine science research, expeditions / marine operations, knowledge exchange and communications initiatives for, with, and on behalf of an Alliance of 100 international partners. Life has evolved in the ocean for nearly 4billion years, three times longer than land. The diversity of ocean life makes all life on Earth possible – giving us air to breathe, creating food for billions, cycling and storing our carbon, regulating our climate and providing medicine to fight disease.
With over 90% of ocean life remaining unknown and 75% of the seabed still unmapped, Nekton’s mission is to advance the scientific exploration of the ocean and radically advance fundamental and applied science that helps us tackle global challenges including climate destabilisation, food insecurity, and biodiversity destruction. The accelerating loss of ocean biodiversity drives the Nekton’s urgency to discover and preserve ocean life for the generations to come.
Other roles you may have experience of could include: Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Head of Corporate Services, Human Resources Director, IT Director, General Manager, Operations Director, Operation Manager, Environmental, Environment, Animal Protection, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The Co-production Manager is a fantastic opportunity to manage the co-production programme of work at Turn2us, which is closely aligned with the charity’s aim of tackling financial insecurity. This will involve developing and evaluating co-production programmes and advising colleagues on how to embed co-production into all their work.
You will bring experience of designing and implementing co-production practices into organisations along with a strong understanding of the diverse communities where financial insecurity exists and the need for our work to be inclusive and safe.
You will be able to demonstrate strong project management as well as facilitation skills to be able to run workshops both in person and online. You’ll also need experience in working collaboratively with colleagues to help the charity drive organisational change.
We offer flexible working patterns, both in terms of hours and remote working.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 15th January 2025, 23:59
Interview date: TBC
Who We’re Looking For and why join us
At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move.
With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.
This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.
Role Overview:
The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.
Core Responsibilities:
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Organisational Development
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Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.
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Implement strategic outcomes to ensure efficient and aligned operations.
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Strategic Planning
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Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.
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Ensure the sustainability of RLS’s mission and core programmes.
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Lead the Management Team
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Guide and support the Management Team, fostering effective collaboration.
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Promote project integration, efficient delivery, and cross-team development.
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Embed and promote robust accountability.
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Governance
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Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.
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Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.
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Regulatory Compliance & Risk Management
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Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.
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HR Oversight & Staff Development
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Oversee HR functions, promote professional growth, and prioritise staff well-being.
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Foster an inclusive and supportive working environment.
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Fundraising & Financial Oversight
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Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.
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Engage with key funders and develop sustainable funding strategies.
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External Representation & Advocacy
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Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.
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Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.
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Monitoring, Evaluation, Accountability and Learning (MEAL)
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Own, review and implement appropriate MEL frameworks and practices.
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Implement progressive and compassionate accountability structures to ensure transparency across the organisation.
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Person Specification
Essential:
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Proven leadership in an organisation focused on human rights, migration, or a related sector.
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Strong strategic planning and organisational development experience, ideally in a fast-growing setting.
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Experience of fundraising and financial management within the third sector.
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Experience leading remote, diverse teams and implementing inclusive HR practices.
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Deep understanding of the immigration and asylum landscape in the UK and Europe.
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Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.
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Be responsive
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Culturally sensitive
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Have a strong commitment to advancing migrant justice.
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A dynamic and innovative self-starter.
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Be highly organised.
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Be an active listener and a progressive leader.
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Be objective and apply good judgement in difficult situations.
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Fluent in English.
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;
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Have the right to work in the UK.
Desirable:
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Deep understanding and/or experience of working in an international context.
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A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.
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Lived experience related to migration, or legal knowledge in immigration and asylum.
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Language skills relevant to our areas of operation, particularly Greek or French.
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Experience and understanding of pro bono legal projects.
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Experience in public speaking, media engagement, or international advocacy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting new position has arisen for a Finance Administrator to join the team at International Seafarers' Welfare and Assistance Network, an international not-for-profit maritime organisation working to improve the lives of seafarers and their families with services, resources, strategies and advocacy. We are looking for candidate/s with suitable accounting or bookkeeping qualifications, experience of using accounting software and CRM systems such as Quickbooks, Xero, Salesforce, or GlueUp. This role requires excellent communication skills both written and verbal.
Key responsibilities and responsibilities of the role include:
- Maintain the purchase and sales ledgers
- Respond to supplier and client’s queries
- Process supplier and sales invoices, staff claims and expenses
- Set up bank payments
- Bank reconciliation and journals
- Reconciliation of membership income with accounting software and CRM database
- Basic administrative tasks, such as keeping sickness and absence records, minute taking and filing.
The role can be full time (35 hours p/w) or shared (2 x 17.5 hours p/w). We are a fully remote working organisation with an optional one day a month in London SE1 or other central location.
£26,000-£29,000 per year (pro- rated for part time), plus home working allowance and life assurance.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy
The client requests no contact from agencies or media sales.
£41,802 - £50,071 per year.
Permanent, Full-time.
Job description
To collaborate colleagues within the Research and Analysis team, across CSE and external partners with project management of software and modelling projects, helping to schedule work within and across projects. Aid in product development on CSE’s own software tools and on work we do for others, including understanding user needs. Provide analysis of possible directions to take work, in concert with CSE’s Development Team. Work on software-related business development, including supporting the Development Team in the production of bids with a software element.
Pay and conditions
• The role is full-time 37.5 hours per week.
• The salary for the role will be £41,802 - £50,071 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• Support the Modelling and Software Team in the planning and delivery of software products.
• Liaise with customers to understand user and stakeholder needs.
• Support the Modelling and Software Team & Development Team in business development of product roadmaps and strategy for existing and new software products.
• Support the Development Team in the pricing and production of bids involving software resource.
• Oversee a Quality Assurance function within the Modelling and Software Team in collaboration with CSE’s Analysts to ensure quality of outputs.
• Plan and prioritise your workload while contributing to the timely and high quality delivery of work.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• Several years of professional experience in software development or a related field.
• Proven track record of successfully managing software projects from planning to delivery, with experience using project management tools and techniques.
• Experience with software development life cycles, Agile methodologies, and project management techniques.
• Experience working on multiple projects simultaneously, with the ability to prioritize tasks effectively
• Experience working on business development projects, creating bids, pricing, and managing customer relationships.
• Excellent communication skills for working with both technical and non-technical stakeholders.
• Ability to build strong relationships with customers, colleagues, and team members.
• Strong analytical abilities for understanding user needs, analysing data, and making informed decisions about project direction and resource allocation.
• Excellent problem-solving skills and attention to detail.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV.
The closing date for applications is midday on Monday 20 January 2025.
Interviews are expected to take place week commencing Monday 3 February 2025. This may be subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
About us
This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision launched in 2020 – to be bold and inspiring, growing and relevant, flexible and inclusive. We are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108 year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, for more awareness of mental health and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels. The NFWI also works with the Denman Trust to fulfil its charitable objectives and implement a comprehensive educational programme of courses and activities, both online and in person, to WI members and non-members.
As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.
About the Campaigns Assistant role
Our Public Affairs department is responsible for the WI’s high-profile, national campaigns, policy and research work. In this varied role as Campaigns Assistant, you will provide administrative, event, communications, research and project management support to the team, the Public Affairs Committee and WI members. From responding to queries from members and the public, to coordinating the NFWI’s annual resolution process, you will play a key part in helping the NFWI achieve real and impactful change in its campaigning and lobbying activities.
About you
Educated to degree level, or with equivalent experience, you will have strong administrative skills, with the ability to communicate effectively with people at various levels. Experience of working within a campaigns or public affairs department, preferably in a charity or membership organisation, would be beneficial, as would an understanding of social and environmental issues.
In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in the office and the rest from home although you can work up to three days in the office if preferred, 28 days’ annual leave rising to 30 days on completion of 5 years’ service, membership of our Healthcare scheme, Cycle to Work scheme, and more.
How to apply
For further information about this Campaigns Assistant role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 8 January 2025
First-round interview date: 20 January 2025 (virtual)
Second-round interview date: 22 January 2025 (in-person)
No other media or agencies, please.
The WI is an equal opportunities employer. Reg. Charity No. 803793.
Role Description
As our Business Support Officer, you’ll play a vital role in ensuring Together Active runs smoothly. You’ll provide essential operational, administrative, and governance support to the team, enabling us to deliver impactful programmes and stay organised. This role is all about creating efficient processes that help the team thrive.
Role Outcomes
- Seamless administrative and operational support enables the team to focus on delivering outcomes.
- Board and committee meetings are organised effectively, with governance needs met.
- HR, compliance, and pre-employment processes are managed efficiently.
- Events and projects run smoothly, with all logistical needs coordinated.
What Does This Mean Day to Day?
- Support the team with administrative tasks, meeting scheduling, and office management.
- Coordinate board and committee meetings, including preparing agendas and minutes.
- Oversee HR compliance, including pre-employment checks and staff records.
- Assist with event planning and logistics to ensure successful delivery.
- Manage supplier relationships and office equipment needs.
How We Value You
- Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
- Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
- Death in service scheme up to the value of three times actual salary.
- Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
- Volunteer day to support an organisation or cause of your choice.
- Up to 8% employer contribution to the pension scheme.
- Reimbursement of the cost of a standard eye test as a user of visual display equipment.
- Access to Cyclescheme.
- Annual CPD courses offered by Staffordshire University.
- Online skills training platform for personal and professional development.
- Access to counselling services.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
Citizens Advice East Berkshire are seeking a new Chief Executive Officer to provide confident strategic leadership at a time when so many people are relying on the indispensable services we offer. You will be the external ambassador for our organisation with stakeholders and partners while providing strategic leadership and inspiring staff to achieve our ambitious goals.
Position: Chief Executive Officer
Location: Bracknell and Maidenhead offices, with outreach in Slough. Flexible though office based when essential to provide presence and leadership when required.
Salary: Circa £60,000 per annum
Hours: Part time, 28 hours per week (0.8FTE). Flexibility subject to discussion.
Contract: Permanent
Closing Date: Applications will be reviewed on receipt on a rolling basis. Please apply as soon as possible.
About the role:
As Chief Executive Officer you will have overall executive leadership for Citizens Advice East Berkshire, working with the management team and the Trustee Board to devise and implement strategic and operational plans. This is an exciting time to be taking over the reins at Citizens Advice East Berkshire as we want you to further develop our funding and operating models to reflect the needs of our communities across the three boroughs of Slough, Bracknell Forest, and Maidenhead & Windsor.
Building on our experience and learning over the past year, the new CEO will lead the organisation to meet client needs, emerging demands and ensure a sustainable service for our communities. The Chief Executive Officer is supported by a talented and dedicated team of staff and volunteers and benefits from a significant degree of autonomy in carrying out the role.
Your main duties will include:
• Working closely with the Trustee Board to develop, implement and monitor the delivery of business plans consistent with local needs and stakeholder requirements.
• Direct and manage the income generation function at CAEB, working to develop and diversify the organisation’s funding base by identifying potential funding opportunities, consistent with the aims of the organisation and the operating environment.
• Working in a politically sensitive and competitive arena, maintain and develop effective relations with The Royal Borough of Windsor and Maidenhead, Bracknell Forest Council, Slough Council, and other funders, service commissioners and partners.
• Foster a positive working environment in which equality and diversity are central, dignity at work is upheld and staff and volunteers feel well led, can do their best, are engaged and motivated.
• Maintain financial control of the service within budget heads agreed by the trustee board ensuring that financial resources are properly administered and monitored.
• Ensure the continuous development of CAEB’s services are in line with local and national policies and legislative and changes
About you:
We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:
• Demonstrable experience of providing inspirational leadership to an organisation going through change, ideally gained at an organisation of comparable scale and complexity (c.30 staff, c.80 volunteers and a turnover of >£500K).
• Understanding of and empathy for those who experience difficulties in modern society, and a desire to empower and support them to make decisions and act upon those decisions.
• Demonstrable track record of successful income generation and business development through fundraising, commissioning and marketing activities.
• Demonstrable experience of influencing partners, stakeholders and funders
• Demonstrable track record of financial management and budgetary control, and ability to manage an organisational budget under the guidance of the treasurer.
• Experience of leading, managing and motivating teams at all levels, building working relationships with colleagues, and demonstrating personal commitment to organisational and staff development.
You are asked to submit your CV and a Supporting Statement of no longer than two pages as part of the application process.
About the Organisation
Citizens Advice East Berkshire support anyone living or working in Bracknell Forest, Maidenhead, Windsor, and Slough by providing free, independent, impartial, and confidential advice and support.
Our clients face issues including benefits, work, debt & money, consumer’s rights, relationships, housing, and discrimination. We offer specialist help on benefits, debt & tax, and help with disability benefit applications and benefit appeals. Our work can improve people’s financial situation and improve health, reducing stress and increasing people’s confidence to deal with their own problems.
We value diversity, promote equality and challenge discrimination for the communities and individuals in East Berkshire.
Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Advice Services Manager, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Operating Officer – Job Description
Reports to: Chief Executive Officer & Scientific Director.
Role Summary
The Chief Operating Officer (COO) is a new role for the Charities. The COO will become a key member of the Senior Management Team. The primary role of the successful candidate will be to ensure efficient running of the two charities, to manage major internal projects and to contribute to the overall strategic direction of the two charities.
Job Description
Business Operations/Charity Management
- Working with SMT colleagues and the CEO, help to develop the strategic plans for the charity and be collectively responsible for their successful delivery.
- Contribute to the setting of the charities’ annual budgets and to manage the budgets for their areas of responsibility.
- Develop and manage systems to ensure that consulting work and other paid activities are managed efficiently, ensuring full-cost recovery for such services.
- Deputise for the CEO and/or Secretary during periods of absence.
- Attend board meetings and sub-committee meetings as appropriate.
- Prepare verbal and written updates for the board on key activities in their areas of responsibility.
- In conjunction with the CEO & Secretary arrange board meeting venues and agendas, ensure that the board are provided with all necessary papers for meeting..
- Manage contracts and tenders to ensure that major projects are awarded in a fair and transparent way to the bidder who offers the best combination of value for money and ability to achieve the desired outcome.
- Monitor ongoing contracts to ensure they are delivered on time and on budget.
- Maintain an understanding of the financial procedures and controls of both charities such that they can deputise for the Secretary in their absence.
- Ensure the charities meet their obligations to comply with laws and regulations (including health & safety, data protection, HR etc.).
- Provide regular reports to the SMT and Board on compliance.
- Manage the Charities’ risk register ensuring that risks are well understood, and minimised. Report on risk management to the Board.
- Act as a line manager for junior staff as appropriate.
Human Resources
- Manage HR including liaison with our external HR consultants.
- Keep abreast of developments in HR in general, and the charity sector in particular through external awareness.
- Review, and where appropriate update, internal procedures and processes to ensure efficient running of the charities.
- Review, update and maintain the staff handbook and other relevant staff policy documents.
- Manage the recruitment process for new staff and onboarding of all newly appointed staff.
- Ensure that the charities maintain an inclusive workplace and that recruitment of staff is fair and equitable.
- Report to the board on HR issues.
- Monitor overall employee performance metrics including sickness and absence etc..
- Regularly review and develop the organisations’ supervision, appraisal, and personal development processes. Ensure that line managers have access to, and training in, people management.
- Manage the operation of the disciplinary and grievance process.
- Manage the organisation’s training budget ensuring that employees receive appropriate training.
Estate Management
- Manage the charities’ office provision.
- Take the lead on an upcoming office relocation including sale of our current property and relocation to new office space.
- Manage the charities’ virtual office infrastructure including our digital systems.
IT
- Liaise with our external IT consultants to ensure efficient running of IT systems.
- Ensure that all staff have appropriate IT and telecommunications equipment and software.
- Conduct an annual review of IT equipment and software provision.
- Ensure that all workstations including those used by homeworkers are adequate and comply with H&S regulations.
- Ensure that appropriate IT security provision is in place for all systems.
- Manage the ongoing digital transformation of the charities including implementation of new systems.
Skills/Competencies/Qualifications
Essential.
- Experience of management of an NGO/charity or similar organisation at a senior level.
- Experience of line management of staff including effective performance management.
- Experience of policy review and development, in particular HR, governance, risk and finance policy.
- A high level of digital literacy (including expertise with Microsoft Office 365, SharePoint, OneDrive etc.).
- Working knowledge of charity finance (SORP), budget setting, accounting/book-keeping and reporting.
- Understanding of UK charity governance and reporting requirements (ideally including experience with charities registered in both England and Scotland).
- Demonstrable project management skills (ideally with experience of project management tools such as Clickup, Asana, Microsoft Tasks/Project etc.).
- Familiarity with charity CRM systems, ideally Beacon.
- Excellent relationship skills, with the ability to confidently communicate with a range of individuals from different backgrounds.
- Strong organisational skills with the ability to manage several different projects and activities in parallel.
- Enthusiasm and temperament to work in a small but ambitious team.
- Ability and willingness to promote the Charities including at events both locally and internationally.
- Strong written and oral communication skills, including confidence in preparing presentations using PowerPoint.
- Experience of online HR systems (ideally Breathe HR) and utilising these to improve the effectiveness and efficiency of HR functions.
- A good understanding of data protection regulations including GDPR.The legal right to live and work in the UK.
Desirable.
- HR expertise including an understanding of UK employment law and best practice.
- Evidence of CPD/training in charity management, HR, finance etc.
- An interest in animal welfare and a willingness to learn about and help promote animal welfare science.
- Experience of working for an animal-welfare, animal-based or science-based cause.
- A detailed understanding of budget setting and monitoring.
- Familiarity with accounting software (ideally Sage and/or Xero)
- Experience of strategy development and implementation.
- Experience of event organisation and management (the charities frequently organise conferences, symposia and other events).
Personal Qualities
The candidate must be comfortable with the charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.
The ideal candidate will enjoy working as part of a small team, but also be confident to take the lead and work unsupervised when necessary. Since many people in the organisation work remotely, they should be comfortable communicating with colleagues using online tools.
Eligibility
Because the charities are based in the UK you must be legally entitled to work and reside in the UK. The successful candidate will be expected to reside in the UK whilst employed by the charities.
We envisage this role as a full-time one but are willing to consider other working patterns for the right candidate.
Please note, that if you wish to work from home, we require a reliable internet connection with a minimum 10Mb/s broadband.
Please submit your CV and a cover letter detailing how you meet the person specification and why you want to work with us.
Please also provide the names of two referees we can contact if you are shortlisted alongside current remuneration details.
The client requests no contact from agencies or media sales.
We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.
You will play a key role supporting the development of our transformation plan, helping to secure funding, and then coordinating key elements of the Strategic Programme.
The post is based at Church House, Daresbury, with some travel around the Diocese. A full driving licence and access to a car is essential.
Salary: £32,271 - £34,225 per annum, dependent upon skills and experience.
The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.
Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents
or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.
Closing date: Thursday 9 January 2025
Interviews: Wednesday 22 January 2025
The client requests no contact from agencies or media sales.
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things. We need to inspire and connect with youth justice services across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
We are making good progress building the evidence of what works within and around youth justice to reduce violence, with new Practice Guidance and implementation resources due next year on diversion, mentoring and sports programmes. But the big risk is that we publish these resources and nothing changes. That’s where you come in!
Key responsibilities include:
Working out the best way to make this change happen by getting more senior leaders within youth justice to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making.
Creating practical tools and resources that help leaders put evidence into action.
Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.
About you:
You understand the youth justice sector. You really understand how youth justice services work, from Heads of Services to frontline officers. You have experience working in/with youth justice, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a youth justice to reflect on and adopt evidence-based practice.
You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with the Florence Nightingale Foundation to recruit for their new Chief Operating Officer (COO). The role oversees key areas, including Finance, fundraising, Digital and HR.
You will have held broad senior finance and operations positions, with a track record of interacting at board level and presenting clear financial and management information. Whilst you don't have to be financially qualified, you will need strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively.
Day to day duties include:
- Oversee the development and monitoring of the financial strategy for the organisation
- Maintain and review polices and processes to ensure good financial controls are in place
- Lead in the development, implementation and monitoring of effective procurement systems and procedures
- Lead on the annual audit in accordance with current practice (SORP)
- Provide leadership around income generation, making sure that this is located within the strategic framework
- Provide leadership and direction for Marketing and Communications
- Provide strategic leadership in overseeing digital initiatives
- Alongside the Head of Operations develop, communicate and implement the People and Culture Strategy
Essentials:
- Experience within senior finance & operations roles
- Ability to establish strong relationships both internally and externally
- Experience overseeing financial risk and governance
Salary range is £80,000 - £89,000 (Depending on experience) + Excellent benefits including employer pension contributions between 7.5% and 10%.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.
The Role
We are looking for someone who is highly organised and approachable, who displays excellent communication and administration skills. The role requires working at pace and the ability to prioritise and work well under pressure.
With proven experience in a customer facing role and confidence in creating and building relationships, you will be empathetic and professional.
Hours of work: 25 hours per week (0.71 FTE), Monday to Friday between 8.30am to 1.30pm.
Application Process
For a full job description, please visit our website via the apply button.
We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.
To apply, please complete:
- Application form together with the Equality and Diversity monitoring form
- All applications should address the following questions, and please attach a basic CV:
- Tell us a little about yourself and why this position interests you
- Tell us what experience you have had that means you meet the person specification outlined in the job description, include practical examples
To be considered for this role, please send the above information by email to the HR Department.
Closing date for applications: Midday on Friday 10 January 2025.
Interviews will be held w/c 13 January 2025.
We welcome applications from people of the global majority and those with disabilities, as these groups are under-represented at LAMDA.
We would like to hear from people whose situation, background and/or identity is currently under- supported across the arts and training sector and within our organisation. Including but not limited to people who are culturally and ethnically diverse and experience racism in our society, those with LGBTQ+ identities, neurodivergent and/or d/Deaf and disabled, and those with caring responsibilities and those who have experienced socio and economic barriers.
Registered Charity No: 312821.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Borough Mind | Journey Recovery Hub
Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you!
We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.
The Role
As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:
• Lead and coordinate the daily operations of two Crisis Café sites.
• Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.
• Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.
• Build strong partnerships with local services, promoting the Café and its impact.
• Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.
This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.
What You’ll Bring
We’re looking for someone who excels in leadership, organisation, and communication, with the ability to manage high-intensity environments and complex situations.
Essential Skills and Experience:
• Proven ability to support individuals in crisis, helping them develop self-management strategies.
• Experience managing small teams and volunteers.
• Strong understanding of mental health services and the recovery approach.
• Excellent communication and administrative skills.
Desirable Skills:
• Mental Health First Aid or Suicide Prevention training.
• Knowledge of national suicide prevention strategies.
What We Offer
• A supportive and collaborative work environment.
• Opportunities for professional development, including training and supervision.
• The chance to make a tangible difference in the lives of individuals experiencing mental health crises.
Key Details
• Salary: £31,000 – £33,000 per annum (FTE, dependent on experience). Pro-rata £23,914.29 – £25,457.14 for 27 hours/week.
• Hours: 27 hours/week on a rolling 2-week rota. Shifts include evenings and weekends.
• Locations:
• 32 Hampton Road, Twickenham, TW2 5QB
• Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB
• Contract: Permanent, subject to funding.
Apply Now
If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!
We are actively interviewing for this role.
Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.
Let’s build a stronger, healthier community together.
The client requests no contact from agencies or media sales.