Hr Jobs

Refuge is looking for an exceptional Media & PR officer. This is an exciting opportunity for an experienced PR to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda.

In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets, in order to raise awareness of domestic abuse and drive social change. Never before has domestic abuse been so well profiled and recognised – and we need to harness this public and political awareness to drive real change for women and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We Are Survivors are looking for a Service Manager to come and join its Community Services Team to cover Maternity Leave.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for a special member of staff to help us achieve this, on a temporary basis to cover Maternity Leave.

You will help us to provide key services across Greater Manchester. The Community Team is made of therapists and Community Development Workers to support men and boys to access the services they need.

Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.

Main Duties and Responsibilities

• To manage the operational and clinical duty of care for support services

• To maintain the safe and inclusive provision of spaces for all clients

• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers

• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.

• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.

• To maintain and deliver relevant services to a small caseload of clients.

• Manage and deliver specific projects as directed and agreed by the Executive Team.

• To support the further development of the services that meet client’s needs.

In return for your time, experience, and commitment to the organisation, you will receive.

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.

The main purpose of this role will be to provide clear, accurate and helpful retrofit and other related technical guidance in areas such as carbon foot-printing, building energy performance and renewable energy options to local and community organisations to help them tackle the climate emergency.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £29,864 - £35,770.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and much more.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver training to local and community stakeholders on topics such as carbon literacy, retrofit, renewables and energy efficiency.
•  Develop and strengthen tools, guidance and other materials for community organisations that help to increase their ability to deliver beneficial local retrofit initiatives.
•  Undertake basic retrofit assessments of domestic and non-domestic buildings and provide useful guidance and recommendations on potential improvements.
• Provide carbon auditing, and recommendations for decarbonisation plans for community businesses.
• Support community organisations to design and deliver capital investment projects, develop funding bids, business cases and project delivery plans.
• Support community organisations to plan and deliver wider community engagement processes that help to foster leadership, consent and action.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of retrofit activities and services at the local and community scale.
• Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting.
• Champion to key stakeholders (such as local authorities and funders) the importance of community engagement and the roles which local and community organisations can play in catalysing and enabling the decarbonisation of local homes and community buildings.
• Foster collaboration and deepen relationships with partner organisations who are active and interested in supporting similar areas of work.

To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• O’ Level/GCSE maths, Science and English.
• Excellent written and verbal communication skills with the ability to relay and translate technical information for non-technical audiences.
• Relevant vocational or degree level qualification or equivalent work experience.
• Experience of assessing technical options for improving the energy performance of buildings.
• Experience in the repair, maintenance and home improvement sectors.
• Experience of working on community (non-domestic) buildings.
• An understanding of the design and construction of both modern and traditional buildings.
• The ability to write technical reports and provide recommendations and guidance to non-expert stakeholders.
• Knowledge of the broad themes driving the work of CSE.
• An enthusiasm for learning and problem solving.
• An understanding of the importance of effective administration and coordination to the successful delivery of projects.
• Empathy and understanding of different stakeholder situations.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is midnight, Sunday 21 July 2024. If you have not heard from CSE by 25 July, please assume that your application has been unsuccessful.

Interviews are expected to take place Wednesday 31 July and Friday 2 August 2024 at our offices in Bristol.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.