Hr Jobs in Leeds
This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.
The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
Location: UK, France or Thailand preferred. Remote applicants considered.
Package: Pay is dependent on location. The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
MAIN RESPONSIBILITIES
- The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
- Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management.
- The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
- Responsible for the relevant team’s financial and spending strategy and financial management.
- Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
- Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
- Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
- Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.
Programmes
- Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
- Oversight of project’s design, objectives and goals and their budget.
- Cultivate a management culture that is performance-based, supportive and collegial.
- Provide ongoing support and mentoring to direct reports, including through the annual performance review process.
- Work with project teams to jointly identify and make available learning and development opportunities for them and their teams.
- Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
- Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
- Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.
Security and Compliance
- Ensure compliance with organisational policies, safety and security policies and processes.
- Ensure effective risk management for staff and researchers, following organisational policies.
SKILLS, EXPERIENCE AND CHARACTERISTICS
Essential
- Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
- Experience managing teams or individuals across multiple international locations.
- An understanding of risk management methodologies and experience applying them.
- An understanding of human rights and a strong belief in their indivisibility and interdependence.
- Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
- Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
- Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
- Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
Preferred
- Experience with human rights research, investigations or legal cases.
- Experience with filming or documentary making.
- Strong technology / IT skills and/or aptitude.
- Experience with fundraising or confidence in public speaking and presenting.
APPLICATION PROCESS & TIMELINE
- Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
- Applications will close on 10 July.
- Initial interviews will be conducted remotely.
- Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
- We intend to complete the recruitment process by mid-August.
The client requests no contact from agencies or media sales.
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Officer
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Policy Officer you will use the latest evidence and insight to drive the creation of policies and position statements and related key messages. The subject of these will be informed by the charity’s strategy as well as our priority setting processes but will largely be focused around:
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Prevention - Reducing smoking rates particularly focusing on people who are already interacting with the health system, as well as other messaging around reducing risk of cancer.
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Diagnosis - Improving the early diagnosis of cancer through promoting existing and new pathways for cancer diagnosis.
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Treatment - Improving treatments available to patients across Yorkshire and improving access to clinical trials.
Specifically, you will:
Policy development
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Work with the Policy and Public Affairs Manager to research and produce high quality, evidence-based cancer-related policies and position statements.
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Work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence.
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Ensure existing policies and position statements are kept up to date, taking ownership for these updates when new evidence is published.
Influencing
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Develop written policy materials and reports to aid influencing, considering priorities identified by PPI groups, the NHS, and coupled with insights from the latest data.
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Support the charity’s response to regional and national consultations relevant to cancer in Yorkshire, ensuring responses are clear, succinct and evidence-based.
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Represent the charity at external events and meetings, developing contacts, building relationships and increasing the charity’s profile.
External communications
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Work in collaboration with the Brand and Relationships team to support the delivery of public-facing brand and PR campaigns and messaging to ensure key policy messages are accurate and well-integrated.
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Support idea generation, development and delivery of future public health campaigns where the focus could be on topics like screening, stopping smoking or cancer symptom awareness.
About You
To be considered for this role, you will need:
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To have a degree in a relevant subject area, for example politics and government affairs, public policy etc.
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To have experience of researching and writing evidence-based policies, including by conducting literature reviews.
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To have experience of writing associated policy documentation such as briefings, letters, blogs and campaign materials.
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To have experience of working with others to integrate key messages into external communications, such as blogs, press releases or campaigns.
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To have a good understanding of a good understanding of local, regional, and national government, the current health policy landscape as well as knowledge of UK parliamentary processes.
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To have excellent verbal, written communication and presentation skills.
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To be a strategic thinker with strong analytical, judgement and decision-making skills.
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To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
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To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 14 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond.
Specifically, you will:
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Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans.
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Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond.
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Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest.
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Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs.
(*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).
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Provide a bespoke, professional customer experience to all contacts at all times.
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Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors.
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Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer.
About You
To be considered for this role, you will need:
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A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations.
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To have experience of researching individuals and using this insight to inform decision-making.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of developing clear Key Performance Indicators and reporting performance against them.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.
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To be able to analyse and present data and information in a way that is helpful and actionable to others.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Individual Giving Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Individual Giving Officer, you will help to develop and implement the charity’s individual giving strategy.
Supporting the Individual Giving Manager, you will be the main point of contact and manage the day-to-day relationships with external face-to-face fundraising partners, who represent Yorkshire Cancer Research at private sites (e.g. supermarkets) and by going door-to-door to raise awareness of the work of the charity and encourage individuals to make regular gifts. You will be involved in all aspects of building and maintaining fundraising partner relationships.
Specifically, you will:
Support the charity’s face-to-face fundraising activities:
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Work with the Marketing Team and face-to-face partners to build a range of marketing propositions that create memorable conversations and increase the likelihood of individuals deciding to sign up to give a regular donation.
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Co-ordinate and facilitate training and engagement activity for new and current face-to-face fundraisers to keep them informed of and inspired by the latest developments at the charity.
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Ensure face-to-face fundraisers have appropriate collateral and that all equipment and materials are kept up to date and are engaging for potential supporters.
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Ensure face-to-face fundraisers represent Yorkshire Cancer Research in a way that aligns with the charity’s brand values and key messages.
Create campaigns, supporter journeys and develop onward stewardship:
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With the support of the Individual Giving Manager, lead individual giving fundraising campaigns and help to develop new campaign propositions that will attract and retain supporters.
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Work with the Individual Giving Manager and Supporter Engagement Team to develop and implement supporter journeys from beginning to end for newly acquired regular donors and other key supporter groups, aiming to increase levels of affinity with the charity and encourage life-time commitment.
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In conjunction with the Supporter Engagement Team, regularly review fulfilment communications to all our individual giving supporters, ensuring they are compelling, accurate and fit for purpose.
Be responsible for data management and reporting:
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Analyse campaigns and activity, including monthly reviews of key performance indicators, to provide insights and inform future decisions.
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Use the Customer Relationship Management (CRM) database to maintain accurate records, for data segmentation and for income and other KPI reporting purposes to ensure the effective management of all individual giving activities.
About You
To be considered for this role, you will need:
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To have a degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of individual giving and/or new donor acquisition within the charity sector or similar customer service experience in another sector.
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To have experience of campaign management including creating schedules, data management, creating briefing documents, budget management, analysing and reporting on results.
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To have experience of having used insight to inform decision-making.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To have excellent interpersonal skills with the ability to build strong relationships.
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To be happy to work independently and to ask for support where this is needed. Also likes to work with, and support, colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
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To have high levels of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 8 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
We are looking for a friendly, enthusiastic, and self-motivated individual to join our team.
The Business & Projects Support Officer will play a key role in helping Healthwatch North Yorkshire to effectively manage its work (administration & finance, and research projects).
This is an exciting and varied role, which requires strong organisational skills, good time management, and effective communication skills.
The successful candidate will work closely with other team members and with volunteers. Have the confidence to work independently and enjoy working collaboratively with members of the public and other organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Relationship Fundraiser
£28,137.13 per annum
North Yorkshire Hospice Care Sites (Harrogate & Thirsk)/Hybrid
Closing Date: 23rd July 2024
Hours per week: 30 to 37.5 Hours
Contract type: Permanent
Interviews will take place in Harrogate at the end of July (date To be confirmed)
Do you enjoy using your communication skills to develop lasting relationships with individuals? Are you passionate about local hospice care?
North Yorkshire Hospice Care (known to its local communities as either Saint Michael’s Hospice, Herriot Hospice or Just ‘B’) has a great opportunity for someone to join their fabulous Fundraising Team as a Relationship Fundraiser. If you are energetic, passionate, and looking to develop a career in fundraising whilst ensuring everyone has access to local hospice care, emotional wellbeing and bereavement support, this role is for you.
This is an excellent opportunity for proactive candidates with experience working within Individual Giving, In Memory or Legacy giving, to work in a growing area of the charity. With a varied workload, as a Relationship Fundraiser you will help secure a crucial source of income for the charity.
The Relationship Fundraiser will cultivate and manage relationships with both internal and external stakeholders, as well as individual donors, to ensure a positive experience for all supporters of North Yorkshire Hospice Care. Each day in this role will be unique, involving activities such as planning upcoming appeals, meeting with recently bereaved families, or promoting the importance of legacy gifts. This position is ideal for someone who enjoys building relationships and has a keen eye for detail.
We are looking for individuals who are personable, have a positive attitude, and can empathise with stakeholders.
Key responsibilities will include –
- Supporting in-memorium donors through their giving journey
- Help the creation of regular giving appeals
- Grow income and support donor stewardship from general donations received
- Be an ambassador for legacy giving, growing awareness internally and building number of legacy pledgers
- Build and maintain strong, personal relationships with stakeholders to ensure life-time giving
- Work with the team across the other fundraising specialisms to contribute to a cohesive approach to fundraising
Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.
Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.
Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Benefits include (subject to eligibility): -
- 35 days holiday per year (including Bank Holidays, pro-rata)
- Comprehensive Induction Programme
- Refer a friend bonus scheme
- Pension Scheme with an employer contribution of 8%
- Lifestyle discounts and savings
- Cycle to work scheme
- Employee Assistance Programme
- Access to staff support
- Free group life assurance
- Free DBS check
- Free car parking at Crimple House location.
Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
Job Description
Relationship Fundraiser
1.0 Job Purpose
The Relationship Fundraiser plays a crucial role in supporting the Relationship Manager in advancing North Yorkshire Hospice Care’s mission by assisting in the enhancement and management of relationships with individual donors.
The Relationship Fundraiser will assist in identifying potential donors, understanding their motivations, and contributing to tailored engagement strategies. Through these efforts, the fundraiser will help to ensure donors feel valued and connected to the charity's cause.
This role will primarily focus on growing and maintaining various fundraising avenues, including in memory, regular giving, facilitating legacy gifts or bequests in wills, and singular donations. The role aims to maximise opportunities for donor engagement and individual giving.
2.0 Key Tasks
- In-Memorium Fundraising Support: Assist in implementing sensitive and impactful strategies to encourage donations in memory of loved ones, ensuring memories are honoured and families and friends are supported throughout their giving journey.
- Regular Giving Support: Aid in driving the regular giving program to secure a sustainable income stream. This will involve supporting in creating tailored appeals, managing communications, and contributing to enhancing donor satisfaction and retention through regular updates and engagements.
- General Donations Assistance: Provide support in overseeing the process for general donations, maximising the ease and effectiveness of one-time and ongoing contributions. This may include assisting in campaign management, donor acknowledgment, and contributing to leveraging special events and anniversaries to inspire giving.
- Donor Relationship Support: Help build and maintain strong, personal relationships with donors through consistent, thoughtful communication and recognition strategies. Utilise CRM to track donor interactions, preferences, and history to tailor approaches and increase donor engagement.
- Collaboration and Support: Collaborate with the Relationship Manager and other teams within the charity, such as marketing, events, and volunteer management, to contribute to a cohesive and comprehensive fundraising approach.
- Continuous Improvement Support: Assist in evaluating and refining fundraising strategies and processes to optimize donor engagement, retention, and revenue generation.
- Legacy Giving Ambassador: Act as an ambassador for legacy giving both internally and externally. Work with the Relationship Manager on creating internal awareness materials and promoting legacy giving initiatives to external stakeholders.
- Case Study Recruitment: Collaborate with the marketing team on the recruitment of case studies suitable for various areas of work, showcasing the impact of donations and legacy gifts.
- Personalized Stewardship: Maintain strong relationships with supporters through personalised stewardship, adhering to relevant supporter journeys to ensure ongoing engagement and support.
- Reporting: Regularly report against agreed objectives and key performance indicators to track progress and identify areas for improvement.
- Legacy Product Promotion: Continuously identify opportunities to promote legacy products across multiple channels to encourage legacy giving.
- Communication with Legators: Communicate with legators and families regarding potential pledges and provide aftercare once a gift in the will has been donated to North Yorkshire Hospice Care.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Key results/objectives/measures of success
KR 1: Strengthening Relationships and Collaborations for Effective Fundraising Materials
SM 1:Successfully coordinate with the Relationship Manager and Marketing team to launch a legacy campaign which aligns with Hospice UK’s national campaign, maximising visibility and impact.
SM 2: Execute general donation and regular giving campaigns as outlined in the work plan, ensuring alignment with strategic objectives, and achieving the financial year’s budget targets. Collaborate closely with the Relationship Manager and Marketing team to develop compelling messaging and materials for these campaigns.
KR 2: Enhancing In-Memorium (IMO) Fundraising through Community Engagement
SM 1: Strengthen existing relationships and establish new partnerships with funeral directors across the community. Collaborate with them to promote IMO fundraising initiatives and ensure families receive appropriate support and guidance in honouring their loved ones through donations.
SM 2: Foster strong relationships with internal staff members, empowering them to become advocates for IMO and legacy fundraising efforts. Provide training and resources to ensure staff are knowledgeable and confident in promoting these initiatives to donors and supporters, maximising engagement, and support.
KR 3: Ensure all donors are supported and have a positive experience when supporting North Yorkshire Hospice Care
SM 1: Follow procedures and systems to cater to donors’ needs effectively, from initial engagement through ongoing stewardships.
SM 2: Prioritise personalised communication and timely acknowledgement of donations, ensuring doors feel valued and appreciated for their generosity.
SM 3: Solicit feedback from donors to identify areas for improvement and implement enhancements to enrich their experience further.
SM 4: Collaborate closely with internal teams to ensure a seamless and unified approach to donor support across all interactions.
SM 4: Provide resources and guidance to frontline staff and volunteers to equip them with the tools and knowledge needed to deliver exceptional donor experiences.
SM 5: Maintain accurate and well-organized CRM records to ensure data integrity and quality.
Overarching responsibilities
- To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance, and fully comply, with our organisational policies and procedures.
- To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
3.0 Terms and Conditions
Reports to: Relationship Manager
Responsible for: NA
Hours: 30 to 37.5 Hours
Location: Hybrid
4.0 Person Specification
What is required?
Is it essential or desirable?
Essential = E
Desirable = D
How is it assessed?
Application = A
Interview = I
Task/Assessment = T
Education/Qualifications
Good level of education including Maths and English GCSE A-C or equivalent E A
Experience
Experience of working with Microsoft365 applications including Word, and Outlook as well as fundraising or customer database packages, websites, and social media platforms E A/I
Successful track record of strong supporter or customer stewardship E A/I
Experience of working in a fundraising or a sales environment D A/I
Campaign/project management experience E A/I
Experience of data analysis and providing detailed insights E A/I
Experience of presenting to a wide range of audiences E A/I
Knowledge/Skills
First-class donor or customer management skills, delivering outstanding stewardship and supporter experience E A/I
Excellent written and oral communication skills E A/I
Ability to empathise with supporters/service users E I
A good awareness of fundraising regulation, legislation and GDPR D A/I
Ability to communicate effectively to internal and external stakeholders E A/I
Exceptional eye for detail to monitor campaign performance and trends – mitigating against potential issues. E A/I
Demonstrable team-working experience E A/I
Understanding of digital fundraising or marketing techniques E A/I
Understanding of legacy fundraising and marketing E A/I
Personal Attributes
A natural relationship builder with ability to positively influence others E A/I
Proactive and results-driven, with a demonstrated ability to meet and exceed targets E A/I
Good attention to detail – a ‘completer finisher’ E A/I
Ability to identify opportunities for income growth E A/I
A desire to grow and develop in a fundraising environment E A/I
Calm, friendly, confident, and proactive person who is a keen learner E A/I
Can work independently under own initiative and as part of a team and positively supports cross-team working, and shared goals to maximise the potential of fundraised income generation E A/I
Ability to speak with confidence, sensitivity, and passion about North Yorkshire Hospice Care E A/I
High level of integrity and discretion when handling confidential information E A/I
Ability to work under pressure and multitask and prioritise multiple projects and work streams E A/I
Promotes and sustains a responsible attitude towards diversity and inclusion within North Yorkshire Hospice Care E A/I
Flexible in attitude to work, and undertaking of role
Willingness to travel across North Yorkshire and work flexibly to ensure that plans are delivered
Job Types: Full-time, Part-time, Permanent
Pay: Up to £28,137.13 per year
Expected hours: 30 – 37.5 per week
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
- Work from home
The client requests no contact from agencies or media sales.
Contract: Permanent, Full time
Salary: Grade C, £28,148 - £32,519 depending upon experience plus 8% employer pension contribution
Butterfly Conservation is incredibly lucky to have thousands of volunteers who play a critical role in our work, and we want to give them the support they deserve. At the same time, we need to take steps to ensure we have the right volunteer in the right place to deliver our ambitious organisational goals.
We are looking for a Volunteer Development Officer to help us improve the support we offer our existing volunteers, whilst also seeking to increase the diversity of our volunteer supporter base. You will be passionate about helping people to take action for the environment, highly organised and comfortable with both managing routine tasks as well as developing new initiatives.
You will assist in achieving Butterfly Conservation’s Volunteering strategic goals, with a specific emphasis on recruiting, training, communicating with, and celebrating volunteers from diverse backgrounds. Additionally, you will aim to inspire and empower more individuals to take action for butterflies and moths.
This is a remote working role, with occasional travel within the UK as required. You will need to be self-motivated, well organised and able to work independently, as part of a virtual team, and under pressure to meet challenging deadlines.
If you are excited about the prospect of working for a leading wildlife charity and you have a passion for nature, the ability to engage and inspire others and experience in managing and working with volunteers we look forward to hearing from you. Please read through the job description and person specification, to see if you have the right skills to join the team.
Butterfly Conservation is an equal opportunities employer and welcomes applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We are dedicated to encouraging a supportive and inclusive culture. Please tell us if there are any reasonable adjustments, we can make to help you in your application or with our recruitment process.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
No Agencies please
Closing date for applications: 21 July 2024 23:59
Interviews will take place on: 14 August 2024 (Interviews will take place online)
We believe our work has never been more important.
Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths and the environment.
Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.
REF-215147
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and knowledgeable Senior Research Grants Project Officer to join our Research Team. You’ll have experience working in research/grant funding and management, and project management in a health research environment. You’ll require excellent communication skills and the ability to build positive relationships with stakeholders at all levels. You’ll be a problem solver with the ability to convey complex technical information to a non-specialist audience. You’ll also need strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
Our portfolio of grant funded research programmes and projects play an important role in achieving our strategic objectives. These programmes aim to discover and share new knowledge, support the development of clinical trials and answer questions of unmet need in myeloma.
The postholder will ensure the development and effective management of the grants portfolio in line with Myeloma UK procedures, ensuring compliance with AMRC guidelines and charity finance requirements. You’ll ensure grant holders deliver on contractual milestones, manage high level relationships with Principal Investigators and will work closely with the Research Advisory Group and any other specialist groups as required.
You will also work with other teams across Myeloma UK to help inform and update our supporter audience on the funded research programme and other research issues.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer a range of staff benefits, including flexible working and flexitime to allow you to find the right working pattern for you. We have an employee assistance programme and our Wellbeing Leads and resources are there to support our staff. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 11 July 2024 and interviews will be held on 25 and 26 July 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.