Housing Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Oxford is in the process of setting up a digital learning centre to deliver accredited digital literacy qualifications to our companions [what we call those ex-homeless men and women that form our community]. People experiencing socio-economic exclusion are further marginalised if they lack basic digital skills. A lack of digital proficiency can prevent companions at Emmaus from successfully engaging in essential life tasks, such as applying for jobs and housing, completing online forms (e.g. universal credit forms), paying bills, managing bank accounts, as well as day-to-day activities like booking / attending remote GP appointments.
We are conducting a 20-week pilot to deliver the Essential Digital Skills (EDS) Level 1 Qualification. The qualification will be offered onsite in our learning hub. Your role, as digital coach, will be to deliver the course to companions in a manner that supports their individual learning and well-being needs. The role includes recording lessons learned and making recommendations on the roll-out of further digital skills qualifications and courses
The Digital Coach will be responsible to deliver the Essential Digital Skills (EDS) Level 1 Qualification Pilot Project. You will support companions to develop digital and life skills so that they realise their full potential to find employment and move on from Emmaus when they are ready.
So, if you have great communications skills, experience of digital training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
To apply please download an application form and send your completed application form, a supporting statement showing: ‘why you want the job’, ‘what you will bring to the team’ and ‘how you meet the person specification’ and the additional details form by 9:00am on 17th July 2024
Interviews will be held week commencing 22nd July 2024.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health, learning disability and neurodiverse and employment focused charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, or who have learning disabilities and/or who are neurodiverse through training and employment.
This new role of HR Manager will be working with our team to support their employment and wellbeing, as well as providing the key structure and systems to enable the Trust to deliver to our clients and funders. Over the last couple of years we have expanded and although we are proud of how we support our clients and colleagues it is now clear that we need in-house support to ensure that this continues and to help drive improvements.
As this is a stand alone post we do need someone who is experienced and CIPD qualified. Experience of the charity/third sector is not essential nor is management experience. Commitment to promoting welfare and inclusion are essential requirements for the role.
You will be reporting to the CEO but also be the key employee on the People and Culture sub committee which brings together trustees, including a HR professional, and staff to discuss and plan work priorities.
The role we are recruiting for is as follows:
Full time: 28 hours per week but we can be flexible what hours and days these are worked.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: 9am Friday 12 July
Telephone interviews: During week beginning 15 July but may be held earlier
Final Stage interviews: 26 July
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and organised Support Worker to work in partnership with key staff across the Movement. The successful candidate will be instrumental in supporting the smooth running of day to day operations of the Central team.
The successful candidate will:
· Act as first point of contact for team enquiries.
· Build relationships and communicate well with Faith Guides, Local Mission Partners and volunteers.
· Book venues (e.g. churches) and oversee administration for events in the region.
· Produce accurate notes of discussions and decisions taken during Regional meetings.
· Assist with the registration and data management of local Faith Guides and volunteers.
· Provide administrative support for holidays, including DBS clearance of volunteers (and attending at least one event to provide first hand support).
· Manage personal data within GDPR and SU guidelines, including records of staff compliance (e.g. safeguarding, first aid).
· Help streamline and improve team communications to supporters, ensuring informative, well presented (print and email) prayer updates are sent regularly within set deadlines.
· Help to keep the Central Team’s page on the Scripture Union website informative and up to date.
· Undertake other administrative, supportive, and promotional tasks, in line with SU’s Revealing Jesus strategy, as required by the Regional Mission Team Leader.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer,
We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. This is on a pro-rata basis. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.
This is a part time role at 14.5 hours per week and offers remote/hybrid working in line with SU’s hybrid working policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.
Closing date: 2nd August 2024 (at 4pm)
Interview date: 21st August 2024
Interview location: Trinity House, Opal Drive, Fox Milne, MK15 0DF, Milton Keynes
The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough. No personal care or experience is required, just the right values.
£18,720.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health service in Richmond.
£14,582.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package. Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Emlyn Gardens service in the London Borough of Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager/Deputy Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Service Lead
Job type: Full Time, permanent
Salary £35,235 Per Annum + Area Weighting Allowance
Hours - Monday - Friday 09:00-17:00 with an hour lunch
Location - Northwest London
Travel is required as and when needed within region.
This role requires regular travel: A Full Driving License and access to your own vehicle are essential.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders
Who are we looking for?
·This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements, and organisational financial targets.
·You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
·We are looking for a Service Lead who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI’s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings.
·You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
·The role offers flexible working in the community (visiting staff and properties), in the Northwest London region. The role includes lone working, you will meet with your team regularly to discuss complex cases. You will be required to travel for training and team meetings.
KEY RESPONSIBILITES:
·Effectively lead and deliver services which comply with the regulatory framework.
·Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
·Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.
·Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets.
·Acting as a lead operational partner liaising with other agencies, partners and commissioners as required. Agreeing service level agreements with external agencies that can provide specialist support to your service and build and maintain effective working relationships both externally and internally.
·Work collaboratively with other internal support services –such as Quality, Policy and Safeguarding as well as Finance, IT and HR in order to ensure we are providing the best service to our users.
·Promoting service user involvement in service design and Delivery. Managing the rota and on-call arrangements to ensure that appropriate support is in place and participate in that rota.
What you can expect from us
·A dynamic and supportive team who delivers results for the people we support every day.
·The opportunity to work flexibly within the community as this role allows you to work from home in between property visits
·A commitment to helping you learn and develop your career.
·Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.
·For further information about Nacro’s employment offer, please click .
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.
For further information about the role, pleased click .
If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]
We are ready and waiting to receive your online application.
Team Leader (Leading Adult Social Care Support Workers), L'Arche Ipswich
ABOUT THE ROLE
Hours of work: 40 hours per week including evenings and weekends
Salary: £27,336 per annum
Place of work: L'Arche Ipswich Community Houses, Ipswich
Contract type: Permanent
Closing date: Friday 26 July 2024, 5pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
Main purpose of the role:
As Team Leader you will line manage a team of adult social care Support Workers who support adults with learning disabilities, in a supported Living house.
The Team Leader supports the Registered Care Manager in creating and promoting community and a sense of home, leading the service delivery in line with L’Arche values, traditions and standards, and the requirements of the Care Quality Commission [CQC].
As our Team Leader, you will be responsible for the smooth and safe running of one of our supported living houses. This will include managing and creating the monthly rotas, updating and managing digital care plans and risk assessments, supporting and supervising assistants (including inducting new team members). Also, overseeing reporting such as medication records, health and safety, and quality assurance checks, implementing the planning and undertaking of meaningful activity, taking part in support reviews, ensuring training is relevant and up to date, and working as part of the senior leadership team to maintain a high quality of care.
Essential Criteria
- Experience of leadership in adult social care in a supported living or care home setting;
- A record of accomplishment of effectively leading and managing team performance, such as providing clear objectives, reviewing outcomes, putting in place develpment plans, and taking appropriate action to deal with poor performance;
- Ability to guide, support and teach the essential skills of supporting people with disabilities;
- Supportive of the identity, mission and values of L'Arche and enthusiastic about working within a community organisation rated Outstanding by the CQC;
- Level 3 Health & Social Care Diploma (adult care) or equivalent, or proven ability and equivalent experience combined with willingness to study at this level in accordance with community policy;
ABOUT L'ARCHE IPSWICH
L’Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30+ people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to help people with learning disabilities live independent yet connected lives.
We pride ourselves on being diverse and inclusive, with our service users being at the heart of all that we do in a safe, caring, dynamic and fun way.
Alongside our regulated person-centred support, we also have a strong spiritual ethos within the organisation, maintaining close meaningful working relationships with our service users, their families, and those living outside of the immediate L’Arche Ipswich community. Attendance to festivals, weekend breaks, community gatherings and birthday celebrations are a consistent tradition for all of us that brings everyone together on a regular basis.
A full job description and person specification can be found in the Recruitment Pack.
The closing date is 5pm on Friday 26 July 2024. Interviews will take place in person in the week beginning Monday 29 July.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
The client requests no contact from agencies or media sales.
To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.
The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.
Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.
We particularly encourage people with lived experience of mental ill health to apply.
Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension
Hours: 21 hours per week, including the core days of Tuesday and Thursday
This fixed term contract ends on 31st March 2027 and is renewable depending on funding.
Key responsibilities:
• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.
• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.
• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers.
• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.
• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.
• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.
• Leading group sessions to help individuals with their wellbeing and recovery journeys.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic, creative individual to join an exciting, busy and dynamic support team. If you want to make a difference to the lives of the people we work with, we would love to hear from you.
About the role:
The RSAP (Rough Sleeping Accommodation Programme) Lead Worker will provide support to individuals, who have a history of Rough Sleeping, following them being accepted into the RSAP ‘move-on’ programme.
The Lead Worker will provide intensive, holistic, strengths-based, trauma-informed, flexible and responsive support to individuals accessing this service as well as work alongside external agencies to help ensure they are linked into the local community such as activities and groups which offer health, wellbeing and Education, Employment and Training (ETE) opportunities.
The Lead Worker will provide support to the Team Manager to manage referrals coming into this element of the service and lead on assessing the individual. Working within SHP’s policy and procedural framework, the worker will carry out a comprehensive assessment of needs and risks in agreed timescales. On-going high quality support plans & risk assessments will then be drafted and reviewed on a regular basis.
You will be working to upskill the client to manage their accommodation and feel ready to move on from the RSAP property into fully independent housing, within 2 years where possible.
About you:
You will possess the relevant knowledge and experience, including:
- A level of experience and understanding of provision of services to people within the areas of offending, mental health, homeless people with complex needs & a history of substance use;
- A good and current understanding of safeguarding issues and procedures;
- Experience of effective liaison with social care, health, housing and criminal justice agencies;
- Experience of writing client records, completing monitoring materials and contributing to project evaluation;
- A significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing;
- An understanding of the importance of professional integrity in relationships with clients, peers and other relevant professionals.
You will also bring the relevant skillset to the role which includes:
- The ability to find ways to develop relationships with people who find it difficult to engage, and to engage and work with clients who may have a low level of interaction with services and who may be sceptical about their value;
- Engaging with a wide range of professionals, some of whom may have very different approaches to problem solving through a multi-agency approach, and advocating to agencies on behalf of the service and its clients;
- Providing information and advice to clients about the options available to them, with the aim of empowering clients to make informed decisions;
- To be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails;
- Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs;
- A resilience and determination to overcome obstacles and find creative solutions.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: 9th July 2024 at Midnight
Interview date: 18th July 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disabilities service in Hertfordshire.
£21,882.00 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Wood Lane End, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
- Good IT skills
Desirable:
Experience with PBS Approach
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Homemaker Southwest provides independent advice and support to people who require help in finding, setting up or maintaining accommodation throughout Devon.
As a Money Advice Caseworker, you will be responsible for delivering high quality support services to clients across Devon, by telephone and face-to face, to sustain tenancies and prevent eviction wherever possible, with due regard to Homemaker’s policies and procedures.
You will have experience providing money advice to individuals at risk of homelessness and contemporary knowledge of debt solutions and welfare benefits.
Important qualities include strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients. While most appointments will be conducted over the phone, some clients will require in-home visits, so the job demands flexibility to travel and work from different locations, necessitating the use of a personal vehicle
MAIN DUTIES AND RESPONSIBILITIES
Work with clients
- Ensure that clients receive a prompt and professional service.
- Provide advice and assistance through a range of channels: face-to-face, by phone, or by email. Seeing clients in office and at outreach locations and visiting clients in their own homes as required.
- Receive and respond to referrals from identified agencies in accordance with prevailing guidelines/funding.
- Provide support to clients including preparing accurate financial statements, budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
- Keep the client at the centre of every case; check the client’s understanding and communication needs, agree on an action plan with clarity on who is doing what, encourage the client to be involved with actions as appropriate, keep the client informed of progress of case, and ensure cases are concluded in a positive way.
- Communicate and negotiate on clients’ behalf with third parties as appropriate.
- Give support in the sustainment of any tenancy, as appropriate.
- Ensure clients understand the terms of any tenancy or other legal obligation entered, or about to be entered into.
- Take a holistic approach to issues presented and signpost/refer to other services to help ensure that the advice and other support needs of the client are addressed appropriately.
- ·Ensure clients are encouraged to give feedback on the service they receive and take on any comments on ways we could improve the service.
Networking/Partnership
- Work closely with partner agencies
- Promote the services of the organisation to local housing, justice, social welfare, government agencies and other stakeholders.
- Contribute knowledge, expertise and ideas to appropriate local forums.
Administration
- Set up and maintain casework and other admin systems in accordance with organisation specifications.
- Maintain agreed monitoring and outcome information for commissioning agencies and internal management purposes.
Professional development
- Keep up to date with legislation, case law, and good practice in debt and welfare benefits advice, attending appropriate training courses, using online resources and reading relevant publications.
- Attend meetings as required by manager.
- Participate in staff development programmes, supervision and performance management meetings.
General
- Uphold the aims and principles of the organization.
- Comply with all the organisation’s published policies and procedures with attention to Health and Safety, Risk Management, Confidentiality, and Equal Opportunities.
- Comply with organisational, statutory and legislative requirements.
- Maintain regular contact with colleagues in Homemaker Southwest.
- Undertake other such duties as may be required to ensure the effective delivery and development of the service.
Prevent homelessness and promote independence
The client requests no contact from agencies or media sales.
Are you ready to join our team? As the Church Building Support Officer, you’ll play a vital role in this exciting new position that will provide a comprehensive support service to clergy, churchwardens and parish volunteers; offering advice and guidance on caring for church buildings, navigating faculty jurisdiction and signposting to relevant resources and further support.
There is also the option (subject to conditions) to undertake an Apprenticeship with Strode College to complete Historic Environment Advice Assistant (Higher Apprenticeship).
The role is funded by the Church of England’s Buildings for Mission fund on a two-year fixed-term basis.
At the Diocese of Winchester we have a legacy of grace that has cascaded down through the centuries, shaping our history and culture, and giving birth to countless stories of people and places deeply rooted in faith. It is a legacy of grace to be proud of, and on which our diocese now stands.
Serving. Learning. Growing. Loving. These are the four values at the heart of our mission to support the people, churches, schools and communities across the Diocese of Winchester.
Position: Church Building Support Officer
Responsible to: The DAC Secretary. The Diocesan Advisory Committee for the Care of Churches (DAC)
Location: Hybrid working is offered to all staff. We have an office in Old Alresford, SO24 with a requirement to come into the office for department team days, once a week.
The Diocese covers the areas from Bournemouth and Andover in the West, Southampton and Lyndhurst in the South, Alton and Odiham in the East and Basingstoke in the North.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £31,181 per annum
Annual leave and benefits:
-
25 days annual leave (not including bank holidays)
-
Employer contribution of 10% of basic annual salary into our pension scheme.
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24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be redirected to our organisation website for full details on how to apply and answer a few short screening questions about your relevant skills and motivation.
Interviews are due to take place in the week commencing 15 July 2024.
Closing date: 05 July 2024.
The client requests no contact from agencies or media sales.
We are looking for a confident individual with great interpersonal skills for this busy Neighbourhood Services role. If this is you, come and join us at ISHA as our Neighbourhood Services Officer.
Neighbourhood Services Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £34,891.50
Contract: Permanent
This is an exciting opportunity for an experienced Neighbourhood Services Officer who understands effective management of neighbourhood services and contractors to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Neighbourhood and Estates. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing smooth running of the neighbourhoods, support and assist residents and work colleagues and someone who wants to add value within an organisation.
You will bring your knowledge and experience of conducting routine inspections of neighbourhoods and coordinate with contractors to schedule and oversee cleaning, landscaping, and maintenance activities, including building maintenance, cleaning, maintenance of communal areas, monitoring CCTV. Through regular inspections and overseeing the work of contractors, you will ensure that health and safety requirements are met. You will maintain records of inspection findings, complaints and corrective actions taken, providing regular reports to management and stakeholders on the status of cleaning and maintenance.
You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing Neighbourhood arena.
You will work closely with the Neighbourhood Services Manager, in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Conduct routine inspections of neighbourhoods to assess cleanliness and maintenance standards, identifying areas in need of attention.
- Be customer centred, welcoming new residents to their neighbourhoods and ensure information is made available on a range of local services.
- Carry out neighbourhood inspections in line with the programme set out by ISHA, such as checking cleaning and gardening meets the required standards.
- Monitor cleaning and gardening services, check cctv systems, lifts, check and test communal lightings, rotate communal bins and litter pick. Undertake visual weekly safety checks on playgrounds and equipment where applicable. Record your findings on our housing management system database.
- Take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customers experience is positive, professional and within set timescales at all times.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient, exceptional and customer-focused service to residents. This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in estate services and building inspection by monitoring and inspecting against standards and health and safety assessments.
Working closely with our key internal and external stakeholders, you will make recommendations for estate improvements and ensure the better delivery of services to customers. You will ensure health and safety are identified, reported and action as soon as possible.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour and can-do attitude will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Wednesday 10 July 2024
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
Rent & Service Charge Manager
Job type - Full time / Perm
Salary - £37,939 per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Location – HYBRID: Birmingham/Nottingham
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who are we looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should be experienced in setting rents and service charges in a social housing setting, preferably a supported housing environment.
You will lead the Rent Setting team and be responsible for line management of the Service Charge Officers, setting direction and ensuring compliance with the relevant regulatory guidance around rent setting. You will need to be an experienced and proficient user of the Microsoft Office programs, especially Excel.
Working in our Rent Setting team provides an exciting opportunity to collaborate with other teams across the organisation, and really get to understand the business and increase your network. The role will give you the chance to showcase your problem solving and analytical skills, while being able to make decisions to provide great service to our service users.
Duties and responsibilities include but are not limited to:
- Maintain and develop a clear model and methodology for setting and reviewing rent and service charges, ensuring a full breakdown of charges and evidence base linked to the budget is produced for each property.
- You and your team will lead all rent reviews periods and will apply different charge methodologies for services where appropriate.
- Set the annual review timeline for rent increases and be responsible for keeping that on track, ensuring that all stakeholders (internal and external) are fully aware of any deadlines and requirements.
- Liaise with Local Authorities to ensure rent charges are approved at the appropriate levels, and maximising income where rent is HB eligible.
- Act as the initial lead for disputes with Local Authorities over charges, escalating to the Housing & Rent Setting Manager where there is no resolution or further support is needed.
- Carry out top level analysis on a regular basis of budget spend against charge recovery to feed into any budget reforecasting and the annual rent increase.
- Embed an approach of continuous improvement and development of processes within the team, while contributing to the Rent Setting Policy and Procedures reviews
- Ensure there is effective co-ordination and communication between the Operations Teams, Property Teams and the Rent Setting Team so that charges are accurate and recoverable via Housing Benefit.
- Act as the Lead for Rent Setting with our managing agent RSL partnerships.
- Own and set direction for your team to deliver the organisational and local priorities and ensure that this is replicated through your management chain.
What You Can Expect from Us:
Dynamic Team: A supportive team that delivers results for the people we support every day.
Career Development: Commitment to helping you learn and develop your career.
Excellent Benefits: Including a great annual leave entitlement, an occupational sick pay scheme that exceeds statutory requirements, a cycle-to-work scheme, and many more.
Join Us:
We are ready and waiting to receive your online application. If you have any questions or would like an informal chat about the role, please contact Tony Munro at
To Apply:
Submit your CV detailing your experience and how you meet the requirements of the role.
Join Nacro and be a part of something greater!