Housing Support Jobs
We are excited to be recruiting for a new Communications Coordinator at Volunteer Centre Hackney who will play a key role in helping increase volunteering and grow strong thriving communities across Hackney. Using wide-ranging communications, you will be vital to reaching diverse people across the borough and building key partnerships to help people enjoy the benefits of our services - all of which hugely improve people's lives and bring people and communities together.
The Communications Co-ordinator will play a key role in helping to build, promote and retain VCH’s public profile with a diverse range of audiences, helping us to drive volunteer sign-ups in Hackney, and promote our services to a wide range of stakeholders.
We have recently launched a whole new website and branding, so this is an exciting time to join our team. We have started to work together with residents to make films and are making plans to increase both our reach into specific communities, as well as promote our impact to new funders and partners.
You will plan, write and distribute a range of content across the marketing mix including our website, blog, newsletters, social media and in print. This includes writing copy and sourcing imagery for VCH events and activities, creating regular e-bulletins, updating social media channels, creating content to share the impact of our work, as well as helping to promote outreach and other events and activities to various diverse communities. This will be done together with VCH staff and volunteers, who you will support to co-produce interesting content.
You will take the lead in developing and implementing regular communications campaigns that celebrate the diversity of, and our work with Hackney’s local communities. This will include targeted campaigns around a number of topic specific awareness days, as well as with and for specific communities, to increase our reach across diverse populations.
You will roll out our brand refresh across all our programmes, working together with VCH staff to ensure buy-in. You will be proactive to create new and interesting materials to promote our services and their impact to a wide range of stakeholders including new funders as well as partners, and will ensure all our social media channels and websites are updated.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.
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About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The role
We have experienced an exponential growth in income from public fundraising leading to an increased awareness of fuel poverty. To build on this success and maintain increased unrestricted income from a wider fundraising mix, we are recruiting a Fundraising Officer to join our knowledgeable and caring team.
The new Fundraising officer will join a small, friendly, but hardworking team who raise funds from a variety of sources including trust and foundations, corporate partnerships, major donors, events and community fundraisers and individual giving.
What you will need to succeed
You will have a strong knowledge of fundraising and income generation, and you will play a major part in significantly increasing income growth. Reporting into the Fundraising Manager, you will be a motivated and talented Fundraising Officer who will help us grow our unrestricted income and expand our pool of donors.
You will be required to lead your own portfolio of work, researching and identifying potential new funders, submitting applications and pitching for partnerships and support, as well as building strong relationships with donors.
You should have demonstrable experience of working in a Fundraising role, with the ability to cover the whole spectrum of fundraising duties, thinking strategically and working operationally.
Your base location is negotiable, but you will be expected to travel across England, Wales and Northern Ireland with overnight stays as required.
Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
£29,778 to £34,546 per annum (Scale 6 - SO1, Points 18 – 25) plus London weighting of £3,300 if applicable. New appointments will usually begin at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
· Flexible working arrangements including the opportunity for Homebased or Hybrid working (dependant on base location).
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
The client requests no contact from agencies or media sales.
Would you like to work with nursery age children inspiring the next group of Coin Street champions?
Do you have a level 2 or 3 qualification in working with children?
How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?
If the answer is YES then we would like to hear from you
Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team.
We are looking for people who have:
- a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
- appreciate the importance of parent partnership
- knowledge of how to support children’s learning and development
- a can-do and enthusiastic attitude
- an understanding of how to safeguard and protect children
What can we offer you?
- Competitive salary (based on your qualification and experience)
- Flexible working days for better work-life balance
- Access to high quality training
- Coaching and mentoring support
- Generous pension at 8% - 5% from the employer if you contribute 3%
- 20% discount of childcare fees
- 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
- Personal development grant of up to £1,000 per year
There's more…
- Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
- Refer a friend bonus of £500 for existing employees
- Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
- Season ticket loan and cycle to work scheme (on completion of probation)
- Staff social events (summer BBQ and Christmas party)
- Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
- Local retail (star card) and online discounts
Contract
Permanent, 40 hours per week (shift rotas). We are open to part-time options.
The client requests no contact from agencies or media sales.
Finance Director [maternity cover]
Location: The King’s Centre, Oxford
Job Type: Part time (20 Hrs per week)
Contract: Fixed Term Contract
Salary: £44,000-£50,000 FTE [DOE]
About the role
The Finance Director (“FD”) will oversee the financial activities of the charity and will be responsible for overseeing the charity’s finances and finance team, driving financial planning and managing financial risks.
The FD will need to have the ability and confidence to apply judgement and leadership skills to make sure that the charity executes strategies and plans in a timely and thorough manner.
This is a 12-month contract starting Autumn 2024, ideally 20 hours/week, but we would consider other working patterns for the right candidate.
The permanent FD role is subject to a genuine occupational requirement for the post-holder to be a practising Christian due to our ethos and the strategic nature of the role however, given the temporary nature of this appointment, we have removed the requirement, although still desirable. We instead are looking for a candidate who is sympathetic to the Christian faith and/or our ethos.
The salary for this role is £44,000-£50,000 (plus pension and expenses) full-time-equivalent, dependent on experience.
The role will be based at The King’s Centre in Osney Mead, Oxford, but will involve some travel around Oxfordshire and can also include some homeworking.
Key relationships
On a day-to-day basis, you will be working with a range of team leaders, including our chair of trustees, Executive Officer, Operations Director, church leaders, school principal, chair of The King’s Centre Limited, and the finance team.
You will attend the Strategic Oversight Group, comprising a handful of these team leaders, who work collaboratively on charity-wide goals and challenges.
Responsibilities
Financial
- Developing and controlling the operational budget, in conjunction with the Finance, Risk & Audit Committee.
- Overseeing and managing the Finance Team, empowering the finance team with the leadership and resources they need.
- Reviewing the efficiency of the charity’s financial processes and taking steps to improve them.
- Ensuring that the necessary funding has been resourced to facilitate operational growth.
- Ensuring that an effective remuneration system is in place for employees, in conjunction with the Operations Director and Remuneration Committee.
- Providing advice and support on financial matters to all operational areas of the charity and its subsidiaries.
Governance
- Acting as the charity’s main advisor on all issues relating to financial functions.
- Together with the Operations Director, supporting trustees in developing governance functions.
- Any other duties commensurate to the role as directed by the Executive Officer.
For the person specifications, please download the Job Description.
About Oxfordshire Community Churches
Oxfordshire Community Churches is a family of ten churches working across Oxfordshire and beyond. We operate as a single charity while recognising local churches as each being distinct. We also operate:
- The King’s School, an independent fee-paying school, that is Christ-centred, nurturing children in godly character and academic development.
- Edge Housing, a Christian housing project, which houses and supports homeless people in 8 houses in Oxford.
- The King’s Centre Limited, a wholly owned trading subsidiary, operating our property in Oxford as a resource and event space for community and commercial partners in the city and beyond, as well as being a base for the activities of Oxford Community Church.
- Kingsgrove Community Hub, a new charitable subsidiary, which will build and run a new community centre and home for Wantage Community Church, in Kingsgrove, Wantage.
The charity has a turnover in the region of £3m and employs around 110 staff.
You can find out more about all these parts of the organisation on our website and more specific detail on our goals and financials in our Trustees’ Annual Report, available from the Charity Commission.
Closing date 08-07-2024
REF-214 801
At Hestia we support adults and children in times of crisis.
We deliver services across London and the surrounding regions, as well as campaign and advocate nationally on the issues that affect the people we work with. Last year we supported over 19,000 men, women and children.
Executive Director of Finance and Corporate Service
Circa £100,000
Hyrid/London (Aldgate)
Permanent, 39 hours p/w
This is an exciting opportunity to join Hestia’s leadership team as we embark on our new ambitious 5-year strategy. You’ll be responsible for leading the Finance Team and providing expert financial and business advice to the team and board alongside overseeing the work of the Housing Services Team.
You will be highly analytical, strategic and responsive to a complex and fast-paced environment. You will enjoy working organisation-wide and having input to high level decisions, demonstrate personal resilience, be a great collaborator with a sense of purpose and fun.
The successful candidate will be a fully qualified accountant and will also bring:
- Substantial experience of effective strategic leadership, business planning and management in a broader finance and operations role in the voluntary sector, service delivery organisation or housing sector.
- Proven experience of successful development of organisational operating models and business systems transformation.
- Up-to-date knowledge of charity SORP requirements and a good understanding of relevant regulatory framework in all areas of primary responsibility.
- A supportive and visible leadership style with a coaching and empowering approach.
- Excellent communication and influencing skills with the ability to bring financial concepts and issues to life for non-financial colleagues.
- Understanding of, and commitment to, the goals and values of Hestia
If you have the skills, drive and experience to join our highly regarded organisation, we would love to hear from you.
Hestia is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.
Hestia is registered with the Disability Confident scheme. This means that they commit to offering people with disabilities an interview if they meet the minimum criteria for this role.
Please indicate if you would like to disclose a disability for this application. This information will only be used for the purpose of this specific application. You will have the opportunity to provide further information regarding your disability or any reasonable adjustments your may require.
For further information and to make an application, please click the 'apply' button to be redirected to the Prospectus website.
Closing date for applications:Wednesday 24th July
Interviews with Prospectus: 31st July – 2nd August
Interviews with Hestia: w/c 12th and w/c 19th August
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Oxford is in the Old Fire Station in the centre of the city. It offers one to one coaching support from a team of coaches who can work with people around their housing needs and anything else that will support them to end their homelessness such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical, creative, and vocational workshops and accredited learning opportunities. The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.
Salary: £29,505 per annum
Contract: 5-month fixed term contract – September 2024 to January 2025
Hours: 21 hours per week, required to be worked over three or four days. To include mornings. Service opening hours are 9am-5pm Monday to Friday.
Location: Crisis Skylight Oxford, Old Fire Station, 40 George St, OX1 2AQ. Please note this is an onsite role.
About the role
As our Events Coordinator you will coordinate our Christmas service in Oxford, which includes running a delivery service, holding a breakfast, and holding Health and well-being days pre and post the Christmas period.
About you
To be successful in this role you will have/be –
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Ability to develop and coordinate projects and event, build relationships, and promote effectively with all concerned.
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Ability to build strong relationships, developing and supporting a wide range of people from different backgrounds.
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Ability to prioritise effectively, work to deadlines and adapt to overcome challenges.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Tuesday 9 July 2024 (at 23:55)
Interviews will be held on Monday 22 July 2024 at Crisis Skylight Oxford, Old Fire Station, 40 George St, OX1 2AQ.
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have proven experience of working in an administrative role. Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.
You will have a basic understanding of the charitable and grant giving community.
About the role
Central London based. Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.
The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday.
As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required. You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service.
You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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28 days holiday plus statutory bank holidays (pro rata for part time staff)
(with the option to buy additional leave) -
8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
The Live Fear Free Helpline is an award-winning, 24-hour helpline for survivors of domestic abuse, sexual violence, and all other forms of violence against women in Wales. We provide a listening and signposting service to survivors, family, friends, and professionals. In addition to our phone service, we also provide help and support via email, text message and web chat.
Closing date: 15th July 2024
Interviews: 24th & 25th July 2024. Interviews will be held in person at our office in Penygroes, near Caernarfon.
The successful candidate will be a member of the Helpline team, reporting to our Helpline Team Leader As part of the job, you will:
Respond to enquiries to the Live Fear Free Helpline received by phone, email, webchat or text to:
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Provide a confidential information and signposting service to anyone experiencing domestic abuse, sexual violence and/or any other form of violence against women, and to those
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contacting the service on their behalf.
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Evaluate and respond to need, and minimise risk to those experiencing domestic abuse, sexual violence, or other forms of violence against women.
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Refer service users to appropriate support services making use of the established referral pathways.
Full training will be provided.
As part of this role, you will be expected to work shifts on a 24-hour rota. Weekend and night shifts are a necessary part of the role.
Person Specification
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1, this includes applicants with lived experience of being a woman.We value diversity and are committed to ensuring that our organisation is an inclusive place to work.
Do you have experience of:
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Working within a domestic abuse, sexual violence, or violence against women service or similar.
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Providing direct Helpline support services.
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Shift work, particularly night shift work.
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Safeguarding of adults and children.
Do you have knowledge of:
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An understanding of domestic abuse/sexual violence and the effects.
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Good understanding of the services available across statutory and voluntary sectors which could support survivors.
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Relevant knowledge of any, or all, of the following areas: Benefits, Legal issues, Housing, Safeguarding children and adults with additional support needs, Immigration
Are you:
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Able to communicate effectively in both Welsh and English, both orally and written with different individuals and organisations.
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An excellent listener – With an emphasis on tact, empathy, patience and kindness.
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Emotionally resilient with the ability to deal with emotive calls and contacts.
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Able to prioritise workloads and to multitask in a busy work environment.
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Organised, with the ability to record, report and respond to problems affecting the Helpline service.
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Able to build positive working relationships with colleagues across the organisation.
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Able to carry out own administration, demonstrating good IT skills and the ability to learn new software.
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Committed to your own learning and development, and able to take on new tasks with enthusiasm.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.
We are seeking a Therapeutic Practitioner to join our newly established Health Team. This specialist role will enhance our current provision and improve the quality and breadth of mental health support available to young people. The successful candidate will work within the Health Team, in collaboration with our partner organisation Camden & Islington Young People's Service, to deliver 1:1 emotional and practical support, assist in our drop-in service, and facilitate workshops for all young people experiencing homelessness.
You will specialise in helping young people improve their self-confidence while improving their understanding of difficult emotions such as anger. Additionally, you will focus on developing their thinking and practical skills, as well as coping and de-escalation strategies. Your work will aim to improve relationships among young people within the day centre, and continue to promote trauma informed working practices across New Horizon, so that all of our services are designed to address the psychological and emotional needs of young people who are unsafe or facing homelessness.
You will have the unique opportunity to contribute to the development of an important and innovative new role. You will be provided with your own theraputic support delivered by a highly experienced clinical psychologist and regular individual and group clinical supervision. You will also be given opportunities for further professional development through training and consultation through New Horizon and our Camden & Islington's Young People Service.
Closing Date: 9am, 29th July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
With over 60 years' experience of recruiting across the 'beyond profit' space, Prospectus is proud to have supported a vast number of charities across various sectors, including; Homelessness & Housing, Domestic Violence, Youth, Learning Disabilities / Disabilities, Mental Health, Sexual Health, Criminal Justice and Children & Families. As a result, we anticipate an uplift in the amount of exciting delivery-focussed temporary opportunities we will have available to offer candidates.
We have worked alongside a range of impactful organisations in London and across the UK, supporting them with a variety of delivery-focussed positions, including:
Recovery Practitioners, Support Workers and Floating Support Workers, Women's Advocates, Administrators, Community Outreach Workers, Mental Health and Wellbeing Practitioners and many more.
We are currently looking to increase our pool of temporary candidates who are interested in registering for future delivery-focussed opportunities. Candidates will have had previous paid or voluntary experience in a similar role supporting vulnerable people, or will have a genuine interest in this field.
Please note that due to the current climate for temporary work across the Frontline sector, we are initially looking to engage with potential candidates and carry out registrations online with those that demonstrate suitable experience.
Given the unprecedented volume of interest in our roles, consultants are unable to support with general job search advice or specific enquiries before application. Instead please do either register your CV on our website or submit your CV for any roles that interest you to ensure that your application is reviewed in line with the position. Should you be successfully longlisted or we are able to assist in your job search we will be in contact to discuss next steps.
Please register your interest below and submit your CV by clicking 'apply now' below. You must be available immediately or have no more than a 1 week notice period to be considered as the majority of our temporary positions are starting asap.
The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.
An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.
The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays.
Day-to-Day Responsibilities
● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.
● Engage customers, take and serve orders, and drive sales.
● Ensure all health & safety and food safety standards are met.
● Maintain a clean, welcoming, and friendly environment for customers.
● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.
● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.
● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.
● Utilise and develop methods that encourage repeat business.
● Secure the café at the end of the shift.
● Ensure all food and drinks served are of the highest quality.
● Achieve and maintain an excellent food standards rating.
● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.
Customer Service
● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.
● Address customer complaints or refunds in a professional manner.
● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.
● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.
Team Management
● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.
● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.
● Ensure the team maintains a clean, visually inviting space.
● Act as a positive role model for young apprentices, volunteers, and work experience students.
● Develop and implement staff development programmes, including team-building activities.
Café Development
● Develop seasonal menus and menu items to celebrate calendar events.
● Promote the vision of Matrix through the café.
● Be passionate about the vision of the café.
● Achieve café goals and targets set by the Board of Directors.
● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.
● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.
● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.
Building and Event Management
● Liaise with the Head of Operations about any building maintenance issues.
● Promote the hireable spaces and arrange events that enhance the café’s offerings.
● Encourage use of the café by local groups such as creatives, book clubs, parents etc.
● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.
● Coordinate with local businesses and community organisations for partnerships and events.
General and Wider Charity Involvement
● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.
● Ensure knowledge of current Matrix projects and their impact.
● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.
For further details, please see attached Job Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Contract: Fixed Term Contract (until March 2025)
Hours p/w 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Keyworker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: Sunday 21 July 2024 @23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
We are looking for a Management Accountant who will be integral in providing a modern and accessible finance service whilst leading the Union’s financial management and performance. They will assist with planning and delivering the financial reporting, budgeting, and statutory accounts. The post holder will be vital in building excellent relationships with non-finance colleagues and other stakeholders, including departmental and commercial managers.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
First round interviews will take place week commencing 5 August, 2024.
Second round interviews will take place week commencing 12 August, 2024.
The client requests no contact from agencies or media sales.