Housing Services Manager Jobs in Watford, Hertfordshire
User Voice exists to reduce reoffending and improve rehabilitation by working with those who are often not heard. One of the main ways that we do this is through our council model, which allows those currently in prison, or on licence, to have their say and contribute ideas and solutions to benefit everyone. We know that if people with convictions are motivated to give feedback on their experience of services, it fuels a culture of continuous improvement within the criminal justice system and gives people a sense of purpose.
The past year has been a period of change and reflection for User Voice. We have invested in our central operations and services, and we now have a solid platform for further growth and innovation for the coming years. We are now looking for a values-led individual who matches our ambition and who can lead our amazing organisation into the next phase of its journey.
As Chief Executive, you will have the opportunity to develop a new strategy that seeks to capitalise on the opportunities that are available to us, while ensuring that we have a diverse and sustainable, long-term funding model. When User Voice first began, lived experience was on the periphery of the criminal justice sector. Now, there are numerous organisations that utilise lived experience in their practice. However, they do not do so to the extent that we do. As our new Chief Executive, you must be energised to push User Voice to where it belongs – the forefront of the sector.
We are looking for a leader who has a genuine desire to see real change for individuals, institutions and the criminal justice system as a whole. You will bring sharp strategic thinking and an enterprising mindset, with the ability to spot new opportunities for us to have an even greater impact, combined with an authentic and inspiring management style that brings the whole team with you on that journey. A natural ambassador and external advocate, you will also be enthusiastic about partnerships and able to ensure that User Voice, as a small charity, has a powerful and credible voice externally.
The journey won’t always be easy, and so you will need to be resilient; though you will have an excellent team behind you that is rich with lived experience. And you will also be supported by a committed Board of Trustees, who are all passionate about what we do and who have the enthusiasm to be different and step outside our comfort zone.
We would welcome candidates with no previous experience of being a Chief Executive. More important is understanding the value of lived experience, a commitment to the objects of User Voice and a hunger to see meaningful improvements for those in the criminal justice system. We particularly encourage applications from candidates who bring personal lived experience of the criminal justice system.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
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Thank you!
We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hertfordshire.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Thank you!
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health service in Richmond.
£14,582.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package. Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Thank you!
We're looking for a kind, compassionate and resilient Therapist to join our mental health service in Kensington & Chelsea.
£17,273.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
This innovative role has been created to respond to recent demands for an integrative approach into support delivery of vulnerable adults presenting a severe and enduring mental illness and/or a forensic background, at times in combination with substance misuse.
The post holder will lead on creating a therapeutically informed programme in order to develop a Psychological Informed Environment in the service.
The role would suit an experienced counsellor/psychotherapist who will lead in facilitating therapeutic groups and individual counselling /therapy for service users. On the other side provide support to the staff team in developing their psychological understanding and raising awareness in the emotional impact of working with this client group.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Adopt and implement a Psychological informed Environment in the service.
To support the team in carrying out holistic assessments on appropriate support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies.
To liaise with the multi-disciplinary team working collaboratively to ensure that full information is given (in case of risk) to enable a robust assessment of service-users.
Lead on staff team debriefs following any serious incidents, develop workshops to assist staff in managing stress and wellbeing in the workplace and advise the manager on supportive interventions for the team as a whole
Lead on team reflective practise sessions as well as other creative activities for the team to aid reflection, insight and best practise.
To ensure recovery focused support plans are reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery with an attitude of 'positive risk taking'.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially service-user-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Degree level qualification in counselling or psychotherapy
Minimum of 2 years experience in working in a mental health setting or other specialist social care services
Demonstrable experience of support work with people with support needs.
Experience of providing individual therapy and an understanding of risk management.
Demonstrable experience of engaging vulnerable adults with mental health needs/challenging behavior/substance misuse
Leadership skills in supporting team development.
Desirable:
Knowledge of group therapy;
Experience of working with vulnerable adults who are undergoing a period of crisis
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Tenant Liaison Officer
We are looking for a Tenant Liaison Officer to join the team in this remote/hybrid working role.
If you are passionate about working with spinally injured people to help them achieve independence and integration, then apply today!
Position: Tenant Liaison Officer
Location: Stanmore/Hybrid or remote working (some travel will be required)
Job type: Permanent
Hours: Full time, 35 hours a week
Salary: £29 - £33,000 per annum
Closing Date: 4th July 2024. Please note that shortlisting will be taking place on a rolling basis, so apply early to avoid disappointment.
The Role
Amongst the services provided by the charity are Independent Living advice, provision of Assistive Technology, Welfare Benefits, Money Matters, Housing Advice and Accessible Housing.
As Tenant Liaison Officer, you will take responsibility for the day-to-day management of the organisations houses and supporting the Housing Manager in the operation of the service when required. You will also oversee compliance and manage the Housing Volunteers.
About You
You will have experience in a housing role, particularly property maintenance. Excellent time management, communication and IT skills are crucial in this role.
The ability to work on multiple projects with conflicting priorities is essential as is having a good grasp of financial process and strong team-working skills.
The Organisation
Every four hours, someone is paralysed by a spinal cord injury. Join a national charity that provides practical support to those affected and the Supported Housing Programme, which a key service.
You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Thank you!
We're looking for a Senior Finance Business Partner join our finance team in Caledonian Road.
£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
The Senior Finance BP will provide Strategic and Operational finance support to the Operational Director and Heads of Service. The Director is responsible for leading a large patch of care and support contracts delivering services to customers across our client groups - homelessness, mental health, young people and learning disabilities.
This role will be the key finance contact for the directorate. They will support and challenge Operational colleagues to understand their financial performance and come up with action plans to address risks/opportunities. They will work as a bridge to the rest of finance, sign posting Operational colleagues to get help and translating finance polies and principles into easy to understand language where necessary.
Hybrid working, 2 days in London office
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The post-holder will be required to:
Work closely with the Director ensuring that they understand the financial performance of the Directorate. Carry out ad hoc analysis to support them with operational/strategic decision making.
Monitor the financial performance of the Directorate against budget and forecast Investigate reasons for variances and trends and advise Directors of any significant risks/opportunities and the reasons for them.
Support Operational colleagues to ensure that all invoice request forms are submitted on a timely manner
Present Directorate financial performance to Operational Colleagues as requested.
Lead monthly finance review meetings with Operational teams ensuring that they are able to clearly explain the issues in their contract/patch and supporting them to identify actions.
Support the Director to prepare for the monthly CFO performance meeting ensuring that the most significant issues are brought to the attention of the Senior Leadership Team.
Work closely with Business Development and other key stakeholders to develop and maintain sustainable pricing models for care and support contracts for use in business development and tender responses.
Lead on budgeting and forecasting for the Directorate ensuring all key changes are reflected and that risks and opportunities are fully understood and communicated to the Senior Manager for FP&A
Responsible for signing off the price for any uplifts/extensions/re-models in the patch. The Business Partner - Pricing will support with this work.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
A strong leader with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
What you'll bring:
Essential:
It is essential that the post holder has a relevant professional finance qualification (CIMA, ACCA etc).
They must have strong financial and analytical skills and experience of leading planning processes or organisations or departments.
Business partnering experience
Desirable:
Experience of working for a Care and Support provider
Experience in business partnering of FP&A
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.
The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.
Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.
We particularly encourage people with lived experience of mental ill health to apply.
Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension
Hours: 21 hours per week, including the core days of Tuesday and Thursday
This fixed term contract ends on 31st March 2027 and is renewable depending on funding.
Key responsibilities:
• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.
• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.
• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers.
• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.
• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.
• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.
• Leading group sessions to help individuals with their wellbeing and recovery journeys.
The client requests no contact from agencies or media sales.
Thank you!
Management Accountant
Grade 7, £52,671.45 pro-rata per annum including London weighting of £5,944.80 pro-rata per annum
London / Hybrid
Temporary – 9 Months Fixed Term Contract
Full Time - 35 hours per week, Monday to Friday. We can consider requests for part-time hours.
London / Hybrid. The TUC has a flexible working policy with most staff expected to work from the office (Congress House, London WC1B 3LS) for a minimum of 50% of working hours. Staff may be required to work additional time in the office according to work demands. We can consider requests to accommodate different working patterns if you have exceptional reasons not to be able to comply with this.
The TUC is looking for a Management Accountant to support the management accounts team in financial planning and analysis and business partnering while we move to a new finance system.
What qualifications, experience, skills, and knowledge do you need?
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Professional accounting qualification, or part-qualified with significant relevant experience, skills, and knowledge.
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Experience working in the management accounting team of a not-for-profit organisation.
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High level of IT literacy, especially the ability to use different accounting packages and Microsoft Excel.
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Ability to communicate in a timely and effective manner with the finance team, non-finance staff, suppliers, and auditors.
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Self-motivated and able to work independently and manage workload effectively.
If this is you, then we’d like to hear from you. Take a look at our job description and person specification for more information.
We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the TUC. If this is you and you’re interested in the post, we invite you to join an online lunchtime briefing at 1.00pm on Monday, 1 July 2024 to hear about the post and ask questions of the recruiting manager. If you’d like to attend the briefing, please click apply for further details. You don’t need to attend the briefing session to apply for this job.
This is a temporary (9 month), full time vacancy
The closing date for completed applications for this post is Monday 8 July. A timed written test will take place over MS Teams on Monday 15 July and Tuesday 16 July. Interviews will then be held over MS Teams from Monday 22 July and Tuesday 23 July.
Our preference is for the successful candidate to start on or after Monday 9 September.
Please note - this post will be subject to employment screening including a DBS check.
The organisation
The TUC exists to make the working world a better place for everyone. We bring together the 5.5 million working people who make up our 48 member unions.
We support trade unions to grow and thrive, and we stand up for everyone who works for a living. Every day, we campaign for more and better jobs, and a more equal, more prosperous country.
Thank you!
Corporate Partnership ManagerSalary: £40,000 - £51,000 dependent on experienceJob Type: PermanentLocation: London
Your new organisation
Hays are delighted to be partnering with an established charity providing extensive services to poor communities and survivors of natural disasters globally. The charity and employees of the charity consistently display values of compassion and respect throughout every interaction, providing an environment which employees are proud to work in.
Your new role
The Corporate Fundraising Manager role is instrumental in driving the charities' mission forward by creating, managing and expanding their portfolio of corporate partnerships. The main responsibility is to produce business proposals using knowledge of fundraising strategies, donor development and grant writing. Other duties include:
- Research, approach and secure new corporate partnerships
- Fostering strategic relationships with corporate sponsors and donors
- Create and present compelling business proposals and pitches that are tailored to stakeholders to secure funding
- Evaluate the progress of fundraising campaigns, reporting key metrics to stakeholders
- Clearly communicate fundraising goals to stakeholders and corporate partners
- Act as an ambassador for the organisation, representing the charity at external events and other networking opportunities
- Undertake public speaking engagements and present to potential donors/ partners
- Maximise fundraising opportunities by collaborating with colleagues across the organisation to maximise income.
What you'll need to succeed
- Minimum of 2 years of experience in a fundraising sales or income generation role.
- Excellent communication, interpersonal and networking skills
- Ability to work independently and as part of a team
- Strong organisational and project management skills
What you'll get in return
Hybrid work is available. Competitive annual salary
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Community Investment and looking for your next role?
This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.
Ideally, you'll be based from our Hertford office, combining both home and office working to ensure a positive work/life balance. In the longer term, there may be some travel required between our offices and sites, so you should have access to transport and be happy to travel.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
This role will be at the heart of our Localities, delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact.
Reporting to the Community Investment and Partnership Manager, you'll lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan. Key responsibilities include:
- Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities
- Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact
- Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations
- Working with the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities
- Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities
- Working effectively with our Grants Officer to support the grant programmes and work with awardees as required
- Embedding a framework for social impact and outcomes recording
What we need from you
Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role.
You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have:
- A proven track record of positive stakeholder engagement and relationship management, both internally and externally
- Excellent communication skills both oral and written, tailored to a range of audiences
- Strong organisational and project management skills
- Experience of quality assurance of projects, including monitoring and evaluation systems
- Confidence with budget management and financial systems
- IT literate and able to use technology for effective project delivery
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- 24/7 virtual GP
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all and believe that diverse talent makes us stronger.
You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.
The client requests no contact from agencies or media sales.
Thank you!
Are you a reliable Maintenance Officer wanting to work with a charity?
We are proud to be partnering with a great charity which supports people experiencing homelessness, helping them rebuild their lives. They are looking for a Maintenance Officer to ensure a safe, clean and welcoming environment for residents, employees and visitors on a full-time basis (37.5 hours per week) for at least 4 weeks, in their East London office.
As a Maintenance Officer, you will support the Facilities Manager in the delivery of planned, reactive maintenance and cleaning tasks. You will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks, including carrying out fire alarm and emergency lighting tests, checking plant rooms and boilers, performing minor repairs and fabric cleaning. You will also ensure equipment is well maintained, adequately stored, and meets all safety requirements. You will provide excellent customer service to residents, ensuring they are made aware of work order progress in a timely manner and follow up on any health & safety, maintenance or cleaning issues.
The successful candidate will have a background in property maintenance/facilities. They will have experience of carrying out risk assessments, assisting with building cleaning and maintenance, performing repairs and caretaking duties. They will also be a proactive, self-motived and reliable individual with a good understanding of health and safety requirements within a building environment.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hammersmith and Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.