Housing Management Jobs
Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £27,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
Key Responsibilities:
• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.
You will have:
• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules
The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The purpose of this role is to support the philanthropy team in managing fundraising initiatives and will be achieved through efficient administration, researching donor prospects, and specifically supporting the team and Head of World Fellowship and Philanthropy with all administrative duties. This role will also hold responsibility for the accurate and timely input of Fundraising-specific information into the organisation’s management information systems.
Key Responsibilities
- Provide general administrative support for the Philanthropy team.
- Coordination of meetings for various groups such as our Development Group and Special
Projects Advisory Committee;
- Arranging times
- Communicating invites
- Circulation of papers and minutes
- To be an alternative point of contact for team enquiries.
- Monitor the general email inbox, and distribute enquires to the relevant person(s).
- Assist team leads with general administration when requested, including biographies, letters and receipts.
- Provide support to donors as and when is required such as providing information onevents.
- Proactively supporting with administration of financial transactions such as creating payment reminders and receipts.
- Aiding in the creation of the quarterly newsletter, collating news pieces on the Award and events.
Assist the team in the run up to events and at events, specifically:
- Liaising with guests in the run up to events to deal with any enquiries they may have
- Collating proformas
- Supporting at events to ensure that the event runs smoothly
Assist with the day-to-day administration of our CRM, Salesforce, for the team.
Specifically:
- Uploading documents to accounts
- Adding accounts to campaigns
- Creating Leads and Accounts for prospects and new donors
- Conduct due diligence reports on new donors and lead the reports through the appropriate channels for approval.
- Ensuring all processes are fully compliant with fundraising regulation.
- Undertake any other duties as required by the Foundation to support the successful delivery of the organisation’s objectives
The closing date for applications is 31 July 2024 at 12.00 EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Volunteer Engagement & Staff Training Coordinator
Post no: 603
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £25,000 per annum
Hours: 37.0 hours per week, Monday to Friday
About the Role
We are seeking a highly motivated person with a passion for volunteering and training who can aide in helping to build and sustain a solid and quality framework for the volunteering and workforce training provision at Mind BLMK.
The successful candidate will aide in the creation and administration of cohesive processes and systems for workforce training and in ensuring that Mind BLMK increases its engagement of volunteers, which will include establishing community links and supporting the organisation’s vision and values.
Key Duties
- Contribute to the ongoing evaluation and mapping of Mind BLMK’s current workforce training offer, helping to identify gaps in provision (e.g. through staff appraisals, supervisions etc.), evaluate alternative solutions and making recommendations for effective and impactful training pathways
- as needed for all staff and volunteers.
- Continue the ongoing audit of existing staff and volunteer training records and maintain the framework for storing and reviewing staff and volunteer training records.
- Monitor and develop, if necessary, the monitoring system that shows staff and volunteers are completing the training required for their role and taking action when gaps are identified.
- Manage the staff training inbox and coordinate the administrative aspects of the training cycle, such as scheduling, booking, invoicing, and reporting.
- Promote and support the value of volunteering within Mind BLMK and with external organisations.
- Continue to review and monitor all existing volunteer roles on an ongoing basis to ensure an effective volunteer contribution in line with contractual obligations where appropriate is maintained across all departments.
- Aid managers with procedures for designing volunteer roles, managing enquiries, applications, interviews, references, DBS checks and provide a supportive oversight of each candidate’s volunteering cycle.
- Support the induction of volunteers ensuring they are positively onboarded into Mind BLMK and understand the culture, values, and code of conduct.
- Ensure processes are in place for all volunteers to receive training and regular one to one support by the appropriate person.
- Facilitate and manage meetings with volunteers and project staff as appropriate.
- Be responsible for ensuring the volunteer database and administrative tasks, including monitoring, and recording in relation to these duties is kept up to date.
- Support the recruitment of volunteer trustees.
- Liaise with other agencies in the community, including voluntary, statutory, and business organisations, in order to promote volunteering with, to recruit new volunteers and to draw in new resources.
- Ensure Mind BLMK is compliant with the legal aspects of volunteering
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: Wednesday 5pm on 31 July 2024
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
This vacancy has arisen as the result of the retirement of our current Fundraising & Marketing Director in Spring 2025. We are looking for a dynamic and experienced leader to take over this pivotal role within the charity.
Based across our two sites in North Weald and Earls Colne (Colchester), you will oversee the strategic management of our charity's fundraising, marketing, and communications. You will lead in the creation, development, and implementation of a range of revenue-focused strategies, and have overall accountability for a large team that generates the funds needed to keep the service operational. As a key member of our Executive Team, you'll collaborate closely with our CEO and other members to drive the delivery of our short, medium, and long-term goals.
Role responsibilities
- Lead the development and implementation of robust and diverse income generation and marketing strategies that meet both the current, and future, operational needs of the charity with a focus on lottery growth.
- Advise and support the CEO and Board on all fundraising and marketing matters.
- Develop and deliver income diversification plans.
- Lead the team in a positive and inspirational way to maximise all opportunities across our region.
- Develop and build working relationships with key stakeholders and other air ambulance charities.
What we’re looking for
You will have extensive fundraising experience in a compatible context, specifically across key areas of income generation. You must be target driven to achieve income objectives set. You will have appropriate qualifications or be qualified through experience in fundraising and marketing and/or communications.
We're seeking an applicant with excellent interpersonal and stakeholder management skills, high emotional intelligence, and the ability to build effective relationships at all levels. The ideal candidate will have experience working at a senior executive level, demonstrating sound judgement, political and commercial acumen, and exceptional planning and prioritisation skills. You must be resilient, target-focused, and capable of managing multiple tasks under tight deadlines while delivering exceptional standards.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
![Essex & Herts Air Ambulance Trust logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/rf1khii9duq_2024_03_27_12_11_08_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/20170625_air_ambulance_171722a_2018_05_17_03_39_19_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/20170625_air_ambulance_171722a_2018_05_17_03_40_25_pm.jpg)
The client requests no contact from agencies or media sales.
You will collaborate closely with our internal colleagues to enhance the availability of clinical trials. Your work will involve analysing policy issues, identifying solutions, and preparing briefing documents for senior colleagues.
Engagement with a variety of stakeholders, including clinicians, researchers, and people with MND, is key. You will also liaise with organisations such as the National Institute for Health and Care Excellence (NICE), the Medicines and Healthcare products Regulatory Agency (MHRA), and NHS England, communicating the MND Association's positions through policy papers, briefings, and reports.
Additionally, you will support our public affairs and campaigning efforts. This includes conducting research, producing policy reports, and organising consultation meetings, seminars, and conferences.
What are we looking for?
A knowledgeable and experienced professional with a solid understanding of the policy environment governing access to treatments and healthcare models. Familiarity with organisations like NICE, MHRA, and NHS England is essential.
You will have a proven track record in analysing and addressing policy issues related to research, treatment access, and social support. Experience in conducting outcome-focused policy research and developing policy initiatives is crucial.
Excellent communication, reporting, negotiating, and influencing skills are necessary, alongside strong analytical abilities to comprehend complex policy matters and devise solutions.
You must be skilled at planning, managing tasks, and meeting tight deadlines, working both independently and as part of a team. A quick learner who can master new policy areas swiftly, you should also share our commitment to achieving social change and inclusion in line with the MND Association's vision and mission.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Knowledge of the policy environment governing access to treatments and models of healthcare, including the roles of NICE, MHRA and NHS England.
- Experience in analysing and addressing policy issues involving research, access to treatment, care or social support.
- Good communication, reporting, negotiating and influencing skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please send your recorded application.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
COMMUNITY FAMILY SUPPORT WORKER
OASIS HUB SHEFFIELD
PART-TIME, 12 HOURS PER WEEK (0.3 FTE)
12 MONTH FIXED TERM CONTRACT
SALARY: £7,594 p.a. (£25,312 for 1FTE)
Oasis Charitable Trust is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
We have an exciting opportunity for an experienced Community Family Support Worker to work as part of our Oasis Hubs in Sheffield, to engage and work with parents/carers, supporting them to access Hub activities, develop their personal and parenting skills, knowledge and aspirations.
Key responsibilities will be:
· Work with Parents/Carers and hard to reach families, supporting them to build their own health/wellbeing and to meet the health, wellbeing and safety of their children.
· Develop relationship and support the community as they access for emergency hardship. Ensure families have the skill and knowledge to not have to be reliant on emergency support.
· Develop a volunteer–led peer support service and drop in sessions.
· Support families in developing partnerships with local professionals.
The successful post holder must have:
· A relevant professional qualification in Family Support & Community Work (Level 3 or above) or able to demonstrate qualification by experience.
- Successful experience of working with parents / carers and complex families.
· The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
· Ability to function in diverse settings and with a wide range of professional agencies.
- Be self-motivated, resilient, with excellent organisational/administrative and inter-personal skills.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
If you are interested in this position, please email your most recent CV and covering letter. For further details please visit the Oasis Charity Jobs Website. In your covering letter, please answer the following questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well as a Community Family Support Worker?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Completed applications should be returned by 9am on Friday 30th August 2024.
Interviews will take place in Sheffield on Monday 9th or Wednesday 11th September.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Marketing and Engagement Officer, a fantastic opportunity to join a National Children’s Charity, at a very exciting time.
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
Are you an experienced digital and email marketer, who is passionate about creating campaigns and communications that inspire supporters to take action, and want to join a team at a very exciting time? With a large-scale appeal planned, there's lots of new activities across multi-channel national campaigns, which you will be involved in.
As the Senior Digital Marketing and Engagement Officer, working with the Public Engagement Manager and Marketing Team, you will develop and project managing multi-channel campaigns across email and digital channels, and can include channels such as mail, phone and SMS, focused on inspiring and engaging new and existing supporters to take action.
In addition, you will get involved in commissioning insight projects that support the delivery of compelling campaigns, contribute to a test and learn culture, and be involved in activity groups and collaborate with colleagues across the organisation to develop public facing elements of a major appeal across digital campaigns.
Key Responsibilities of the Senior Digital Marketing and Engagement Officer:
- Project management and end-to-end delivery of multi-channel national campaigns across email, digital, which can include mail, phone and SMS.
- Manage, develop, and deliver all online campaigns processes from end-to-end, managing agencies, in-house design team, supplier management and briefing of online campaigns.
- Develop quality, powerful campaign creatives and offers that elevate voice, brand and storytelling approach, to motivate and inspire audiences to take action
- Support and manage the creation of innovative offers, personalised journeys and testing plans to maximise income and action & grow LTV
- Use audience data & insight to understand motivations and drive desired behaviours.
- Contribute towards a culture of collaboration, innovation, testing and rapid response to engage audiences that will drive impact.
To be successful as the Senior Digital Marketing and Engagement Officer, you will have prior experience, skills and knowledge gained in areas such as;
- Previously working in a similar Digital Marketing, Direct Marketing, Individual Giving, Digital Public Engagement role within the charity sector.
- Experience and knowledge of project managing & delivering multi-channel direct response marketing, digital marketing, email platforms and techniques
- Excellent written & digital communication skills
- Proven ability to use data and insight to drive campaigns.
- Experience of creative development and managing suppliers.
Role Details:
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
A full time (35 hours a week) role although would consider 4 days. Flexible home working but must be able to travel to Birmingham and Bath for occassional meetings and occasional UK wide travel. Excellent benefits including 30 days annual leave, flexible working, wellbeing support and 8% contributory pension.
Purpose of the role
As a member of the Business Support Team, the post holder will work closely with our leads and their teams to understand and support organisational and programme requirements across our diverse and exciting areas of interest.
The post holder will work closely with others to plan, anticipate and deliver high-quality support across a range of NDTi projects and work areas. They will pro-actively contribute to organisational life and maintain NDTi’s reputation for excellence with our clients and stakeholder.
Key Activities
- Liaise and work with leads with confidence, replying to external and internal queries where possible and escalating others as needed. Keep in regular contract with team members ensuring that they, alongside external stakeholders, understand the support the post holder can provide.
- Gather the necessary information to complete key contractual paperwork throughout the project lifecycle, including contract set up and the prompt receipt and processing of client contracts. Work with the Finance Manager and relevant lead to ensure that invoicing schedules and billing particulars are up to date, that client specific activity reporting is completed accurately, and NDTi’s schedule for delivery is maintained.
- Maintain a schedule of project outputs and work to ensure reports, events and other deliverables are planned and delivered on time, liaising with colleagues across other work areas where needed.
- Plan, organise and effectively project manage regular events of both online and residential including at scale.
- Use existing and emerging technologies and established practices to set up and plan events, ensuring prompt co-ordination and confirmation of arrangements with venues, participants and presenters.
- Lead the process for delegate and stakeholder sign up, liaising with leads to ensure good representation and attendance levels are achieved. Work with the lead to ensure any specific requirements, for example, allocation of places and accessibility needs are managed and met.
- With the project coordinator, work to deliver the event on time and within budget. Keep leads updated, alerting them to potential overspend or other issues, such as take up/attendance levels that could impact the success of the event, as they arise.
- Actively update website and other source information about our team, our work, our events and our resources, ensuing they are up-to-date, and are in keeping with in house and project specific branding guidelines.
- Assist the Marketing and Communications Manager and wider team to connect with partners, stakeholders and groups with an interest in NDTi’s work via online platforms.
- Organise and lead on the booking process and internal organisation of CLS Network workshops and other Network-wide meetings.
- To manage all CLS invoicing ensuring data from contracts is transferred to an invoice and ensuring invoices are logged within the database.
- Collect data in relation to attendance across the CLS sites at Network wide events and workshops and provide regular reports to Network members and CLS team members as required.
- Attend large gatherings in person, lead the setting up and liaison with the venue and provide the welcome and any support to participants to ensure they get the most out of the experience.
Our values
Our values bind us together in the pursuit of change that leads to better lives. Our values are worn on our sleeves, fiercely held, and demonstrated through our behaviours and the way in which everyone at NDTi individually and collectively operate.
As Business Project Support Officer you will ensure that all activity is delivered in line with NDTi’s vision and purpose and that all actions reflect the values, spirit and intent of NDTi’s mission.
· We drive inclusion enabling voice and opportunity for equal lives
· We are reliable keeping our word and acting with integrity and authenticity
· We are open and honest about what needs to change and how
· We act with humanity in our work and relationships with the people we work with and for
· We are curious pioneers always looking to creatively learn and improve
· We create impact contributing towards better lives in our communities
Person specification
Please only apply if you can demonstrate you meet the essential criteria
- Minimum of 2 years’ office experience working in a similar, or higher level, administrative or business role (e)
- You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious These are embedded in all roles and applicants must evidence their attitudes/behaviors as part of the application process (e)
- You will challenge behaviours and attitude that serve against NDT’s values and inclusive culture (e)
- You may have personal experience of health or social services or being a family carer for someone with experience of using them (d)
- Intermediate to advanced knowledge of standard Microsoft Office applications particularly Excel (e)
- Confident with figures, calculations and able to interpret financial data from contracts and process invoices. (e)
- Commitment to embracing and learning new technologies that get the job done to a high standard and enhance internal and external communication (e)
- Ability to collate and analyse data and present information in accessible formats (e)
- Working knowledge of online platforms such as Office 365 (Teams, Forms, Planner) (e)
- Confidence in working with different creative software -preferably Canva (e)
- Experience of using websites, web site updating and social media in a business setting (e)
- Ability to communicate confidently with senior commissioners and customers including front facing at events. (e)
- Able to frequently work on your own (remotely) being self-motivated and self-sufficient, whilst knowing when to seek help and support (e)
- Takes responsibility for own learning - constantly broadening knowledge and developing new skills (e)
- Able to get things done in a practical, most efficient way - working to agreed timescales and budgets, following best practice (e)
- Commitment to excellent service – actively seeking ways to improve the customer experience (e)
A full role description can be found on NDTi web site.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spectra are looking for an experienced, knowledgeable and proactive individual to promote, co-ordinate and deliver sexual health and well-being outreach and support for targeted groups in commissioned London boroughs, focusing on those at increased risk of poor sexual health.
You will develop targeted and general sexual health outreach and HIV-specific programming, providing knowledge and skills, and empowering individuals to access the support that they need.
You will establish and maintain relationships with local services and professionals supporting these groups.
You will be confident and knowledgeable of issues faced by diverse and often marginalised individuals. You will deliver HIV prevention and support programmes to targeted groups across London including offering STI screening, HIV point of care testing, condom distribution, support accessing PrEP, ChemSex support, support for retention in care, and onward referrals.
You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.
This post may require some evening/weekend work.
Please complete and return the application form, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
The client requests no contact from agencies or media sales.
As Head of Advocacy, you will lead the development and delivery of Medical Justice’s advocacy programme, drawing on our evidence of the harm caused by immigration detention, to secure lasting change through combinations of research, policy, parliamentary, and media work, as well as contribute to strategic litigation.
Reporting directly to the Director, you will lead our experienced team advocacy team, help develop our strategic objectives and shape our emerging Senior Management Team.
We particularly welcome applications from people with lived experience –
Support from Experts by Experience Employment Network
Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
- see the Application Pack for more details.
Main duties and responsibilities
- Develop the advocacy team’s expertise in all of the ways our evidence can be used to effect change, including policy work both with the Home Office and NHS England who commission healthcare in immigration detention, parliamentary work, media work, and to contribute to strategic litigation, and how and when they interrelate.
- Understand and keep updated on what is happening with immigration detention policy, including matters that influence it, such as the literature on health issues of detainees, key legal judgements, inquests, reports by official monitors and parliamentary committees, responses to parliamentary questions, parliamentary debates, research produced by other organisations, and information that you glean from FOI requests.
- Keep abreast of the wider political context that may influence immigration and detention policy.
- Represent Medical Justice at external meetings and events.
- Participate in Home Office, NHS England and monitoring bodies’ stakeholder forums.
- Participate in formal and informal ad-hoc NGO groupings. - Work both reactively and pro-actively, identify opportunities for securing change and prioritise work according to its strategic importance as well as ‘return on investment’.
- Work with the Director and the Head of Casework to ensure ;
- Further develop Medical Justice’s Strategy and ensure that strategic objectives across the organisation are impactful, current and coherent.
- Developments that affect detention policy are shared within Medical Justice.
- Issues experienced in our casework are documented and used in our advocacy work.
- Our material is robust so that we maintain credibility as an organisation which is vital for our advocacy work as well as for the use of our medico-legal reports in clients’ individual legal cases.
- Develop the monitoring and evaluation framework for our advocacy work. - Facilitate the meaningful involvement of people with lived experience of detention Medical Justice advocacy work, including in its design and development.
- Line-manage the Parliamentary & Research Analyst and the Researcher, including providing support in terms of personal development/training and well-being. There will also be line-managing responsibilities for some periods of an individual on the Casework Trainee programme for people with lived experience, once it is introduced.
Research / line-management of the Researcher
- Consulting colleagues, other NGOs and lawyers to identify research projects that draw on medical evidence from our casework that would have the most impact, including carrying out research for strategic litigation and supporting such litigation.
- Collaborate with other organisations as appropriate.
- Lead the team in conducting research and provide periodic feedback of policy implications regarding the emerging findings to others within the organisation for consideration.
- Lead the team in the producing analysis of research and audits of our MLRs, writing up into required formats, including research reports, text for inclusion in policy work, submissions, witness statements, briefing papers for parliamentarians, and media articles.
- Together with colleagues, offer suitable material for peer review publication and contribute where appropriate to research carried out by medical professional bodies and others.
- Contribute to the further development of the Medical Justice datasystem and its functionality.
Policy work
- Carry out policy work with the Home Office, NHS England and their contractors – this may include responding to consultations, and challenging issues proactively.
- Build relationships with the Home Office, NHS England, and monitoring bodies – make sure Medical Justice is included in all relevant consultations and alert others if they have been missed out.
- Collaborate as much as is sensible with other organisations to get the best outcomes for people in detention.
Parliamentary work / line-management of the Parliamentary & Research Analyst
- Oversee our work as the secretariat for the All-Party Parliamentary Group (APPG) on Immigration Detention, raising awareness of immigration detention amongst parliamentarians and priming them to take action. Work to ensure the APPG brings together parliamentarians with experts, NGOs, lawyers and people with lived experience to amplify our collective impact.
- Oversee the briefing of parliamentarians for challenging unjust policies, asking parliamentary questions, holding parliamentary debates, opposing parliamentary approval of harmful policy amendments, and assisting parliamentarians in tabling amendments to relevant Bills.
- Oversee submissions parliamentary committees to inquires they hold as well as the briefing of committee members and clerks.
Galvanise Medical professional organisations
1. Work with Royal Colleges, the British Medical Association and others to galvanise their communities, encouraging helpful evidence from them, and organising events with them.
Media
1. Work both with the Director and on your own to create mainstream and social media opportunities to promote the work of Medical Justice and the needed content.
General
- Provide reports for staff and/or trustees as requested.
- Respect and comply in full with Medical Justice patients’ confidentiality requirements and contribute to developing our own policy in this area.
- To work flexibly as a member of a team and the organisation and undertake other reasonable duties and responsibilities at the request of the Director.
- To assist the smooth running of the organisation, working with other Medical Justice staff and the trustees to meet overall objectives, including strategic and operational planning, participation in periodic appraisals, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
- To promote Medical Justice policies including our equal opportunities and anti-discrimination policies.
- To be self servicing, to pro-actively share relevant information and expertise within the organisation, and to keep all records, statistics and qualitative information in accordance with Medical Justice policy and practice.
For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack
The client requests no contact from agencies or media sales.
Summary
ABOUT THE ROLE
The purpose of the Regional Safeguarding Lead role is to support safeguarding practice in dioceses and cathedrals across the Church of England.
As a Regional Safeguarding Lead, you will support the development of best safeguarding practices in one of eight regional clusters of Diocesan Boards of Finance (DBFs) and cathedrals. Providing professional supervision and quality assurance to Safeguarding Officers, you will support the implementation of the National Safeguarding Standards to encourage consistency of practice. You will also support Church bodies to respond to the findings of the Independent Safeguarding Audit Programme.
You will facilitate the sharing of best practices and resources, group supervision, and the commissioning of joint initiatives between Church bodies. Working closely with senior managers, senior clergy and other stakeholders, you will ensure Church-wide consistency in approach.
You'll be responsible for:
- Providing 1:1 professional supervision to Safeguarding Officers in dioceses and cathedrals, informed by the 4x4x4 integrated/restorative model of supervision (Morrisson & Wonnacott).
- Providing advice and guidance on individual cases and safeguarding-related situations.
- Using tools and frameworks to examine practices and processes ensuring the Church of England's National Safeguarding Standards are being consistently met or worked towards.
- Leading regional networks of safeguarding professionals from dioceses and cathedrals, and facilitating joint working, sharing of resources and other mutual support arrangements.
- Establishing effective relationships with key stakeholders within dioceses and cathedrals, in particular, their senior leadership teams.
Please note: There are 5 Regional Safeguarding Lead roles available and these roles require home working and travel to dioceses and cathedrals as listed in the regions below, one of which is a part-time role at 0.6 FTE.
Regions available:
- Northwest - 0.6 FTE (21 hours per week) Job Share (Diocese of Carlisle, Diocese of Liverpool, Diocese of Chester)
- South Central - 1 FTE (35 hours per week) (Diocese of Winchester, Diocese of Chichester, Diocese of Oxford, Diocese of Guildford, Diocese of Portsmouth)
- Southeast - 1 FTE (35 hours per week) (Diocese of London, Diocese of Southwark, Diocese of Rochester, Diocese of Canterbury Diocese of Gibraltar in Europe)
- East Anglia - 1 FTE (35 hours per week) (Diocese of Ely, Diocese of Chelmsford, Diocese of Norwich, Diocese of St Edmundsbury and Ipswich, Diocese of St Albans)
- East Midlands - 1 FTE (35 hours per week) (Diocese of Peterborough, Diocese of Leicester, Diocese of Southwell and Nottingham, Diocese of Derby, Diocese of Lincoln)
Find out more - Webinar invitation
If you would like to find out more about the role and what it's like to work at the NCIs, please join us for a webinar on Thursday 25th July 2024 from 12-1 pm, where you can hear from the hiring manager and colleagues within the team and across the organisation. Click to sign up.
ABOUT YOU
The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
You will have experience of working at a strategic level, at least at the middle manager level, influencing decision-making and implementation. You'll have a case worker lead responsibility in cases involving the protection and safeguarding of children and/or vulnerable adults, and up-to-date knowledge of research and evidence-based practice models relevant to safeguarding.
You will also need:
- A professional qualification or equivalent experience relevant to safeguarding.
- The ability to apply safeguarding theory and good practice models in a way that delivers positive outcomes for children and/or vulnerable adults.
- Experience in leading organisation change and development, including cultural change, that results in improved outcomes for relevant stakeholders.
Please note that if you are successful, you will be required to undertake an Enhanced DBS check.
For further information on the role and person specification, please see the attached job description.
WHAT WE OFFER
Your Salary
- A salary of £39,711.60 (FTE £66,186) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits:
- 30 days annual leave plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all Flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT THE NATIONAL CHURCH INSTITUTIONS
The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
The application deadline is 1st August 2024.
For an informal conversation about the role, please contact:
The Student Advisor is responsible for delivering high quality and empowering one-to-one advice and support to our student members. The focus of the role is to ensure that students can access the Kings College London (and linked institutions) regulations and procedures, equipping them with the information, tools and support they need to take the decisions that are right for them in their circumstances.
The Student Advisor will do this by:
- Delivering specialist advice through a range of channels
- Managing a caseload and keeping accurate case records
- Representing individual students at formal and informal University meetings
- Identifying policy issues/trends and communicating these to the Advice management team.
- Contributing to the development and delivery of KCLSU Advice and Wellbeing projects
Key responsibilities include:
Casework:
- Provide casework up to a specialist level relating to Higher Education regulations and relevant legislation (including Equality Act 2010 and Consumer Rights Act 2015)
- Support students throughout their case by impartially advising on appropriate options, reviewing correspondence and written statements and acting as an advocate in informal and formal hearings.
- Develop expertise in University regulations, processes and operations and apply this knowledge to individual cases
- Develop knowledge of University, KCLSU and External Services to enable appropriate signposting and referrals.
- Communicate complex and technical information in a straightforward, accessible way including for international students whose first language is not English.
- Design appropriate case strategies, using a coaching approach to ensure client involvement and ensure students are equipped to take action on their case.
- Professionally work with colleagues across the University including Student Conduct and Appeals, Student Support Services and Academic Departments; especially when dealing with sensitive and contentious issues where students are in conflict with the University.
- Manage own caseload, prioritising in accordance with KCLSU Advice procedures and keeping accurate and confidential case records and statistical information.
- Ensure all casework conforms to the policies and procedures of KCLSU Advice.
Developing Policy:
- Collect data and record information to enable KCLSU to analyse trends.
- Provide case studies and statistical evidence in support of student-led campaigns.
- Occasionally attend working groups, forums and committees to provide relevant expertise.
KCLSU Advice and Wellbeing Projects:
- Work with the Wellbeing Team to plan and deliver student wellbeing training.
- Work on collaborative projects with the University and KCLSU to provide the student experience in line with KCLSU strategy.
Application Process
If this is you, please download and complete an application form and an equal opportunities monitoring form from our website and email your application documents directly to our HR team.
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and closure days
- Discounts at Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Kindly note that KCLSU cannot provide a certificate of sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The King’s Trust International (KTI) (formerly Prince’s Trust International) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.
Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East.
We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.
The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.
The role
This role will play a key part in the success of fundraising at The King’s Trust International, both through managing a small portfolio of both philanthropy and corporate donors and more broadly through supporting the fundraising of the wider team. This exciting and varied role will provide key stewardship, reporting and event support as needed to cultivate and progress our funding pipeline. The postholder will work collaboratively across both philanthropy and corporate teams, supporting existing activity as well as helping to establish new areas such as networks and corporate engagement products.
The King’s Trust International’s celebrates its 10th anniversary in 2025 and this role will be central to the activity surrounding our celebrations including providing event support, creating engaging communications, and supporting campaign asks and prospecting across the team and senior leadership.
This is a great opportunity to fine tune the core fundraising skills required within the not-for-profit world and a fulfilling catalytic role within an innovative and impactful organisation. There is the possibility to specialise the remit of the role in future years in line with the needs of the charity.
About you
You will be a resilient, enthusiastic, self-starter with a strong understanding of the challenges facing young people, and the ability to deliver results under challenging and varied circumstances. Experience of fundraising and income generation with a sound understanding of the principles of meaningful engagement will enable you to successfully cultivate and steward a personal portfolio of prospects, funders or other clients with a demonstrable track record of your ability to influence and secure sustainable results. You will be a strong, persuasive and confident communicator, both orally and written and possess strong planning and organisational skills and the ability to work effectively and collaboratively with diverse groups of people and with key senior stakeholders. Experience of MS Office and using remote and digital work tools (e.g. spreadsheets, project planning tools) accurately and with good attention to detail is essential.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- PTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
The King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within Prince’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout Prince’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.
An excellent opportunity to join a dynamic team at the heart of cutting-edge marine conservation. This is a role which will optimise Blue Marine’s ability to deliver conservation, work with partners, reduce the charity’s risk and support the finance and fundraising operations.
Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030. We are a London-based NGO, with around 50 projects in 25 countries around the world.
Following a phase of sustained growth, Blue Marine is seeking a Head of Operations. This new team member will support the Director of Finance, Operations and Governance to manage a broad scope of operational functions, particularly focused on contracts and agreements, data management, risk management, systems and security. The role will involve collaborating with colleagues from across the organisation to drive system and process improvements. (Note that HR is not within the scope of this role.)
We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential.
Role and Responsibilities:
Reporting to the Director of Finance, Operations and Governance, you will:
- Write organisational policies and lead the policy workflow process on Sharepoint, driving policies through the amendment, approval and employee attestation phases.
- Manage the relationship with Blue Marine’s external IT Support consultancy, including communicating changes to cyber security and leading asset management processes.
- Support the finance, fundraising and project delivery teams with funding/partnership contracts, agreements and MoU templates, including writing and reviewing routine agreements.
- Assist with the restructure of data architecture across Sharepoint and provide appropriate support and training for colleagues across the organisation, including future new starters.
- Support the implementation of new software and technologies across the organisation, potentially including Microsoft Copilot AI.
- Advise the executive team on data management and GDPR.
- Assess and manage operational risk, including maintaining the organisational risk register but also in the wider promotion of a responsible risk culture.
- Support the finance and fundraising teams with due diligence queries from donors.
- Assess suitability and manage renewals of insurance cover.
- Maintain records and statutory registers and assist with the facilitation of good governance.
- Line management of the Office Manager, taking responsibility for ensuring the office is fit for purpose and driving the office management committee in maintaining high standards of office tidiness and aesthetics.
- Other ad-hoc duties as required.
Personal specification
The ideal candidate will be, above all else, an excellent professional communicator, comfortable with both writing formal documents and managing operational change within the organisation. You do not need to have legal experience but will nevertheless have a proven ability to produce formal but readable agreements and policy documentation. You do not need to have a technical IT background but will nevertheless be comfortable discussing best practice and data management within the Microsoft Office 365 cloud environment and use your experience to support colleagues to get the best from the technology available to them. You will be a champion of Blue Marine’s working environment, taking an active role in the office culture and driving staff engagement of operational systems through giving presentations and one-on-one support to colleagues. You will uphold Blue Marine’s values and always embody this behaviour internally and externally. Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.
Skills and Experience
- Essential: Excellent written communications skills with a proven ability to document formal matters in a readable manner.
- Essential: Excellent verbal communications skills with a proven ability to communicate technical matters in an understandable way.
- Essential: Experience with writing and reviewing policies or contracts or formal agreements.
- Essential: Technical knowledge or highly skilled user of Microsoft O365, including sharepoint.
- Highly desirable: Experience working with multiple stakeholders to tight deadlines.
- Highly desirable: Management-level experience in driving organisational change.
- Highly desirable: Experience with data management and cloud storage architecture.
- Highly desirable: GDPR experience as a data controller or similar.
- Highly desirable: Experience in risk management and risk mitigation.
- Highly desirable: Skilled communicator in promoting positive office culture.
Qualities
- Enthusiasm for the conservation of the environment, climate and oceans.
- Self-motivated, able to work on own initiative and with a hands-on approach.
- Able to prioritise and deal effectively with a busy workload in a dynamic environment.
- Comfortable working to tight deadlines with multiple stakeholders.
- Honest and discreet when dealing with personal and confidential information.
- Able to learn quickly and adapt to developing processes and systems.
- Embody Blue Marine’s core values of being:
- Brave, innovative and pioneering,
- Compassionate, supportive and responsible
- Empowering
- Equitable
- Respectful
- Collaborative
Hours: Full time, 35 hours per week. Monday – Friday, 9am - 5pm but flexible working is encouraged.
Location: Somerset House, London. Flexible and remote working is possible, although regular presence in the office will be expected.
Benefits: A generous benefits package is offered, including an optional subsidy of £2,000 per year which is currently available to employees attending the London office at least two days per week.
The client requests no contact from agencies or media sales.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop strong cases for support to appeal to existing donors. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.