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Harris Hill Charity Recruitment Specialists, London (On-site)
£27k per year
Posted 2 weeks ago Quick Apply
Closing in 2 days
The Duke of Edinburgh's International Award Foundation, SW1P, London (Hybrid)
£25,670 per year
Posted 6 days ago Quick Apply
Essex & Herts Air Ambulance Trust, Multiple Locations (Hybrid)
£80,000 - £85,000 per year
We are looking for a dynamic and experienced leader to join us as our Fundraising & Marketing Director
Posted 5 days ago
Closing in 7 days
National Development Team for Inclusion, Remote
£24,272 per year on commencement
Posted 2 weeks ago
Spectra CIC, London (On-site)
£34,500 per year
An experienced, knowledgeable and proactive individual to promote, co-ordinate and deliver sexual health and well-being outreach services.
Posted 5 days ago
Medical Justice, Finsbury Park (On-site)
£38,162 per year
Posted 1 week ago
King's College London Students' Union, London (Hybrid)
£29,991.0 - £36,240.0 per year
Posted 2 weeks ago Quick Apply
Closing in 2 days
The King's Trust International, London (Hybrid)
£29,000 - £32,000 per year
Posted 6 days ago
Blue Marine Foundation, London (On-site)
£40,000 - £50,000 per year, negotiable depending on experience
Posted 1 week ago
Page 30 of 33
London (On-site)
£27k per year
Contract
Job description

Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £27,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)


We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.
About the role:


As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.


Key Responsibilities:


• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.



You will have:


• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules
The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.


As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Company size Size: 21 - 50
Posted on: 15 July 2024
Closing date: 12 August 2024 at 11:59
Job ref: 45994
Tags: Fundraising