Housing Management Jobs
Housing Management Worker
Job type Permanent - Full Time
Hours - 40 hours per week - Monday to Friday.
Salary - £23,962
Location- Merseyside
Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers?We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
Providing housing management and intensive housing management to customers at risk of homelessness living in self contained accommodation.
Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.
Someone with a Housing qualification and understanding of the welfare benefits system. Qualified to a minimum GCSE grade C or equivalent in English and Maths.
You need to be approachable and have the ability to build rapport and trusted relationships with customers and outside agencies.
Duties and responsibilities include but are not limited to:
- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
-Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential
.- Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations
.- Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures
.- Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action.
Previous experience of working in Housing Management is desirable
Ability to drive and access to a car is required
Enhanced DBS check
For details of the full role profile please click
For Details of Nacro's excellent benefits click
Please Apply online
Size: 51 - 100
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9.00am-5.00pm with one late shift per week.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Guildford Foyer, our 24 hour supported housing service. The Foyer houses up to 33 young people who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. In delivering the role, you will be responsible for:
- Service Provision: Supporting the Project Manager with the daily operations of the services so that they meet the requirements of the service specification. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services Team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Project Manager ensure effective income collection for all beds, working closely with the Rents Team to create a rent payment culture.
- Leadership and People Management: Directly line managing team members and supporting the Project Manager in recruiting and inducting new staff. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions.
- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have experience of creating or maintaining psychologically informed environments and overseeing the delivery of trauma informed care and support. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. You will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
CLOSING DATE – 28 July 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Thank you!
Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team in Bethnal Green. We are offering full time or part time roles and the full time equivalent salary is £28,000 per annum , plus benefits including the opportunity for hybrid working.
About the role:
As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.
The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.
Responsibilities as our Housing Officer will include:
- Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
- Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
- Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
- Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
To join us as our Housing Officer please click apply below.
Thank you!
Job Type: Full Time, Permanent
Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours Allowance)
Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00)
Location: Greater Manchester
Positions Available: 4
Start Date: ASAP
An enhanced DBS check will be required for this role.
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Join Nacro: A Leading Social Justice Charity
Transform lives and build stronger communities with Nacro's Community Accommodation Support (CAS) service. We provide crucial support to adult defendants and recently released prisoners, helping them secure stable housing.
Key Responsibilities:
- Client Support: Assist clients in complying with HDC/Bail conditions.
- Support Plans: Develop and implement person-centred Support Plans.
- Weekly Sessions: Provide weekly support sessions to engage residents with their support plans and help achieve their goals.
- Benefit Assistance: Assist residents in accessing Housing Benefit to ensure stable tenancy.
- Property Management: Ensure properties are maintained to a high standard by reporting repairs and replacing furniture and equipment as needed.
What We Expect:
- Experience: Proven experience in developing support and move-on plans.
- Safeguarding Knowledge: Understanding of safeguarding practices and working with vulnerable adults.
- Flexibility: Willingness to travel within your allocated area and adapt to different local patches as required.
- Computer Skills: Familiarity with computer-based packages for record-keeping and communication.
What We Offer:
- Supportive Team: Join a dynamic and supportive team dedicated to delivering results for our residents.
- Flexible Work: Enjoy the flexibility of community-based work, allowing you to plan your own workload of support sessions and property visits.
- Career Development: Commitment to helping you learn and develop your career with us.
- Excellent Benefits: Generous annual leave, occupational sick pay, cycle-to-work scheme, and more.
Apply now and send your CV to .
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Working Monday to Friday, 9.00am-5.00pm.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Supported Housing Manager to join us managing our Worthing foyer. The Worthing Foyer provides accommodation for 29 young people. The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. The Supported Housing manager is responsible for the daily operations at Worthing Foyer providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:
-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:
- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices
- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives
-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times
-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed
-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities. Ideally you will have knowledge and knowledge of Ofsted.
CLOSING DATE: 16 July at midnight. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If your based from our London office, you will also receive £3,250 location allowance on top of your salary
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Thank you!
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Working Monday to Friday, 9.00am-5.00pm.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Supported Housing Manager to join us managing West Sussex Tranisitonal Housing. Transitional Housing provides homes for young people in a range of settings across the county. Service is low to medium support for young people in a range of accommodations who are established in managing their own daily living skills and can keep themselves safe.
The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. The Supported Housing manager is responsible for the daily operations at Tranisitional Housing, providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:
-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:
- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices
- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives
-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times
-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed
-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities. Ideally you will have knowledge and knowledge of Ofsted.
CLOSING DATE: 16 July at midnight. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Thank you!
Senior Housing Management Worker
Job type: Permanent/ Full Time
Salary: £26,478 per annum
Hours: 35 (plus 5 hours paid lunch breaks)
9am-5pm
Location: Colchester- Challenge Way
Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.
By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.
What we Offer;
We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.
We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.
Who are we looking for?
A Senior Housing Management worker acting as an operational practitioner working across accommodation-based services. Guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Line management responsibility for a team of front-line staff and carrying a caseload of service users as required.
Key responsibilities include:
- Line Management of a team of frontline staff
- Carrying a Caseload of Service Users
- Performance Monitoring and action planning
- Personal Development
People Management;
- Support with the recruitment, induction and training of new staff members to ensure all staff are prepared and have what they need to be able to succeed in their role.
- To manage the conduct and performance of direct reports, using the appropriate policies and procedures.
- Provide adequate support and supervision for all staff to ensure high levels of and performance and best practice.
Quality Assurance & Delivery;
- Support with the implementation of new services or changes to delivery ·
- Conduct regular property visits to ensure high levels of property standards are maintained.
- Positively promote and represent Nacro at all times, building strong relationships with colleagues and external partners.
- Working as part of an integrated team, focused on meeting the needs of services users
Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
This role requires regular travel, a full Driving License and access to your own vehicle and business insurance are an essential criteria.
DBS check required for this role
To view the role profile please
For more details on Nacro benefits, please click
Please Apply Online
Thank you!
Senior Housing Management Worker (Midlands)
Job type: Permanent/ Full Time
Salary: £26,478 per annum
Hours: 35 (plus 5 hours paid lunch breaks)
Location: Midlands
Who are we looking for?
A Senior Housing Management worker, who will be based in our Derby office, acting as an operational practitioner working across accommodation-based services across our Midlands Step Forward Portfolio. Guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Line management responsibility for a team of front-line staff and carrying a caseload of service users as required.
Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.
By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.
What we Offer;
We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.
We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.
Key responsibilities include:
- Line Management of a team of frontline staff
- Carrying a Caseload of Service Users
- Performance Monitoring and action planning
- Personal Development
People Management;
- Support with the recruitment, induction and training of new staff members to ensure all staff are prepared and have what they need to be able to succeed in their role.
- To manage the conduct and performance of direct reports, using the appropriate policies and procedures.
- Provide adequate support and supervision for all staff to ensure high levels of and performance and best practice.
Quality Assurance & Delivery;
- Support with the implementation of new services or changes to delivery ·
- Conduct regular property visits to ensure high levels of property standards are maintained.
- Positively promote and represent Nacro at all times, building strong relationships with colleagues and external partners.
- Working as part of an integrated team, focused on meeting the needs of services users
Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
This role requires regular travel, a full Driving License and access to your own vehicle and business insurance are an essential criteria.
DBS check required for this role
To view the role profile please click
For more details on Nacro benefits, please click
Please Apply Online
Thank you!
Housing Support Worker
Job type: Full Time, permanent
Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)
Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00
Location: Exeter
An enhanced DBS check will be required for this role.
Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.
Duties and responsibilities include but are not limited to:
- Support clients to comply with the requirements of their HDC/Bail conditions.
- Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation.
- Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
- Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
- Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
- Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
- Undertake basic cleaning tasks as required.
Key Responsibilities
- Plan and deliver effective, person-centred Support and Safety Plans
- Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.
- Maintain up to date individual Resident records.
- Support Housing Benefit applications for each Resident.
- Complete referrals to specialist support agencies in the community as required.
- Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.
- Ensure that properties are always adequately equipped, maintained, furnished, and clean.
- Empower and motivate Residents to identify and achieve desired outcomes.
- Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.
What We Expect From You
- Ability to develop person centred support and move on plans.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
- Familiarity with computer-based packages
What you can expect from us
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
We are ready and waiting to receive your online application.
If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
The Role
To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.
£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
Fixed term contract of 9 months.
Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally
Desirable:
Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.
As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have mental health diagnosis
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- person centered
- empowerment
- respect
- inclusiveness
- integrity
- working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgemental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available on our website.
Hours of work will be 30 hours per week, Monday to Friday.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire. Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and ensuring that you complete the Supporting Statement by referring to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications.
Interviews will be conducted in 2 stages
Please note, that we reserve the right to close applications early.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Advocates
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 21 July 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- One week paid carer's leave
- Organisation wide away days
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.