Housing first team manager jobs

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

As Content Planning Manager, you will join Brooke’s Fundraising and Communications Directorate at an exciting time as we deliver our five-year strategy. You’ll play a key role in shaping and coordinating compelling written and visual content that engages supporters across every stage of the funnel.

You will manage the full content process from gathering and creation to sharing and measurement. Line managing a small team, you’ll also support our international communications colleagues, including coordinating a conference to bring together colleagues from across the globe. Working closely with the Brand Manager, you will ensure all content whether copy, imagery, video or design reflects and strengthens the Brooke brand.

The ideal candidate will have experience in designing and implementing content strategies, with a strong grasp of workflow processes for both online and offline channels. You’ll be a strategic thinker with excellent stakeholder management and planning skills, and a confident communicator who can tell impactful stories tailored to different audiences.

If you are passionate about creating powerful, strategic content that engages supporters and strengthens brand impact, apply now and play a vital role in shaping Brooke’s communications for the future.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

This role may close early depending on responses

The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.

The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.

The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

Closing date: Tuesday 6th May 2025

Interviews: Friday 23rd May 2025

We're looking for 2 kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning Disabilities service in Newham.

£29,112.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Behavioural Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Nimrod House, this will include providing physical, emotional, domestic, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role's shift pattern consist of early and late shifts, including weekends and bank holidays.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour.
- You are responsible in planning appropriate intervention to modify and resolve the behaviour.
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes.
- You understand and collaborate with the different support organizations accessible in the community.

Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises.
- Monitor the CCTV throughout the shift.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.

What you'll bring:

Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics.
- Good IT skills
- Drivers

Desirable:
- Experience with PBS Approach

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.

£32,000.00 per annum, working 35 hours per week.

(£32,000 on starting increasing to £33,093 once successfully passed probation)

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Payroll

Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.

HR Admin

Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude

For the full list, please see our website.

What you'll bring:

Essential:

Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner

Desirable:

Social Housing experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a One Stop Shop Co-ordinator

Salary: £22,000 - £25,000 pro rata

Location: Various co-locations in Brent including Family Hubs, and Advance Headoffice

Hours: 14 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This part-time role is an enhancement to the existing One-Stop-Shop (OSS) with a specific focus on families, which brings together a range of organisations to work together in one location to offer advice and services to victims and survivors of domestic abuse. Currently the service operates 1 -2 day per week, offering specialist multi-agency support and with this enhancement of provision, this will enable an increase in the days the OSS is open and available, including the OSS Co-ordinator also being based in a greater variety of locations such as family hubs.

The One Stop Shop Coordinator will coordinate a range of organisations e.g. solicitors, housing, by-and-for organisations, DWP to work together in one location to offer advice and support service to victim survivors of domestic abuse. Their interaction with families will include being the first point of contact for families when they are entering the OSS, advising mothers of their rights and options for seeking help and support from other agencies and direct them to the most appropriate service and, proactively assessing the needs and safety of children and women to ensure that any risks/needs identified are addressed.

A car may be desirable for this role, though not essential

About You:

To be successful as the One Stop Shop Co-ordinator you will need the below experience and skills:

A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.

Knowledge and understanding of the needs of women and children who are or have experienced domestic abuse and the practical and emotional support needs specific to this group including, education, confidence and relationship building.

Experience of partnership working and of maintaining excellent working relationships with a

range of stakeholders as well as experience of working within in multi-agency environment.

The ability to build and maintain a welcoming and safe environment where women, young people and community representatives can access support and make new connections.

Ability to develop and implement efficient administration processes for the smooth running of the OSS.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 4th May 2025

Interviews are taking place on: w/c 12th May 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Accountable to the Centre Manager and the Management Team, you will be responsible for the day to day support of service users. You will undertake duties and responsibilities, as shown on the Staff Rota, which are necessary to ensure the smooth running of the supported housing programme. 

These will include:

• Advising service users in the carrying out of their activities.
• Coming alongside service users to assist and encourage.
• Providing transport to doctors, dentists, hairdresser etc.
• Providing personal support to ensure that service users needs are met, (including practical and spiritual needs).
• You will ensure that each service users Support Plan is followed and updated on a daily basis.
• You will work a shift system, including shift leadership, sleep-overs when required, as detailed in the staff rotas.
• You will keep all records required by both Care Standards (Scotland) Act 2002 and Teen Challenge UK.

As Teen Challenge UK is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Successful applicants for this post will require membership of the PVG scheme and registration with the SSSC.

Benefits:

• Company Pension
• Discounted or Free Food
• On-site Parking

Experience:

• Support Environment: 2 years (Preferred)

Location:

• Duns TD11 

Licence:

• Driving (Required)
• SVQ Level 2-3 Health & Social Care (Preferred) or willing to work towards

Work remotely:

   •  No

An exciting opportunity is available for a skilled Registered Nurse to join our dedicated team at Halsey House. Your expertise will support our care team in delivering outstanding clinical care while keeping the home a warm and welcoming place for our residents.

We offer flexible working hours to fit your lifestyle. This is a full-time role, working 37.5 hours per week (including weekends and bank holidays) Available shifts: 7:00am to 7:30pm over 3 days or 7:00am – 1:30pm over 7 days or 1:30pm – 7:30pm over 7 days.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Carry out a full range of registered nurse duties, including assessment, planning, implementation and evaluation of the beneficiary’s condition
- Lead a team and promote high standards of professional practice
- Comply with Health and Safety regulations and best practices
- Create a stimulating and compassionate environment, leading by example to promote the physical, emotional, social, intellectual, and spiritual well-being of our residents

You will have a Management of Medicines Certificate (or willingness to obtain) and a minimum Asset Level 2 in Dementia Care (or willingness to undertake). An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 25 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
 
INDRBL1

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community. It is a step-down service with a short licence tenancy up to 28 days.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
* Link customers immediately with Green House to secure appropriate accommodation. Maintain regular contact with Green House.
* Develop and maintain links with all key agencies and service providers in the local community in Hackney

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
Communication
- The ability to collaborate with and influence a wide range of people in person and through written communication
Problem solving
- The ability to objectively analyse situations, using information and clear judgement to generate effective response

What you'll bring:

Essential:
? Worked in a customer care setting with transferrable skills.

Desirable:
? Up to NVQ Level 2/3 or equivalent.

? Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Purpose:

To support the effective management of Ella’s office, community hub and homes, ensuring they remain safe, well-maintained, and fully operational. The Facilities Assistant will act as a key point of contact for contractors and suppliers, assist with general upkeep of the facilities, and contribute to a safe and welcoming environment for staff and service users.

Main responsibilities:

Office and community hub support

• Ensure Ella’s office and community hub is well-maintained, clean, and organised for staff and service user use.

• Manage office supplies, ensuring sufficient stock levels of stationery, cleaning products, tea/coffee/milk, and other essentials.

• Collect the post regularly from Ella’s post address and ensure the post is delivered to the correct people. 

• Conduct basic maintenance tasks (e.g., replacing light bulbs, tidying storage areas) and liaise with contractors for more significant repairs or upgrades.

• Perform regular health and safety checks, reporting any issues to the Operations Manager.

Home visits and contractor management

• Obtain quotes for externally commissioned maintenance and facilities related contracts, ad hoc repairs, and redecoration of the building.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

• Travel to Ella’s safe homes as required to meet contractors, suppliers, or delivery personnel.

• Oversee on-site work, ensuring contractors adhere to safety protocols and complete work to the agreed standard.

• Provide access to properties for repairs, maintenance, and inspections, and communicate progress to the Operations Manager. 

• Conduct basic checks within the homes, reporting any maintenance or safety concerns.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

Health and Safety

• Ensure compliance with health and safety standards across all facilities, reporting hazards or risks to the Operations manager.

• Regularly inspect fire safety equipment (e.g., fire extinguishers, alarms) and assist with evacuation drills when necessary.

• Support the implementation of policies related to safe working environments.

General administration

• Maintain accurate records of contractor visits, maintenance schedules, and stock inventories.

• Assist the Operations Manager in keeping documentation up-to-date, including compliance certificates and maintenance logs.

• Communicate effectively with the team regarding any ongoing facilities work that may impact operations.

Person Specification:

Essential:

• Excellent organisational and time management skills.

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable:

• Experience in facilities or property management.

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

 

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we re looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.