Homelessness jobs

Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?

ABOUT THE SERVICE MANAGER ROLE 

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and equivalent) looking for that next step!

In this post, you will lead your service which provides support to residents who have multiple needs which can include mental health, substance use, homelessness, and/or offending backgrounds! We support them in providing support to overcome personal challenges, to help them achieve their personal goals and milestones! You will provide leadership to your team to deliver the support our residents need, and be all rounded in your approach to achieve service KPI's which may include supporting with resident challenges directly. You will motivate your team to achieve positive outcomes, providing advice, guidance and leadership to enable them to feel empowered within their roles. 

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service based in Royal Borough of Kensington and Chelsea (RBKC). With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Job Title: Service Manager

Salary: £36,700 

What does the role look like?

• Supporting a team who directly support individuals in their recovery journey
• Helping people learn new skills and build confidence
• Working closely with other teams and organisations to ensure the right support is provided
• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements

We need a Service Manager who:

• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management/Leadership
• Service Delivery
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.  

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.  

Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

Housing Team Leader 

Wellingborough - Hybrid Working 

£42,244 with an essential car payment of £1,657

Hybrid Working, predominantly working from home, with an option to book a desk in the office

12-month fixed term maternity cover

Our client is looking for an experienced Housing Team Leader join their Housing Services team. The successful candidate will have the skills to lead and supervise a team of Housing Officers and to be responsible for the effective delivery of a high-quality, customer-orientated, housing management service. You will have a sound understanding of delivering excellent customer services and have the ability to lead and motivate a team. 

Your main responsibilities will include: 

• To provide line management to a team of Neighbourhood Housing Officers (including the allocation and monitoring of work, managing annual leave and sickness, and managing conduct and performance in line with the associations policies and procedures) 

• To ensure the delivery of excellent, customer focussed services to tenants, shared owners, and leaseholders, to Include: low level anti-social behaviour; estate management services; and the management of the association’s green spaces and communal areas 

• To assist the Housing and Income Services Manager in the achievement of Key performance Indicators, Operational Performance Indicators and wider objectives of the Housing and Support Services team. 

Who they are looking for: 

• Previous experience of working in the housing sector, specifically in relation to housing and tenancy management. 

• An excellent people manager, with experience of managing front line staff.

• Advanced knowledge of legislation and regulation relating to housing and tenancy management. 

• Able to work as part of a team as well as the ability to lead one. 

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for. 

 In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme. 

About them: 

They own and manage around 5000 homes with a £22 million turnover and their mission is to “work successfully with their customers and communities to provide great services and high-quality living environments.”

If you feel you have the relevant skills and experience and you don't want to miss out on this great opportunity to work with a forward thinking and wellbeing focused team, apply today as this role could close early for the right candidate. 

Want to help families break free from homelessness? Join Help the Homeless Leicester as a Caseworker and be part of real, lasting change.

Help the Homeless Leicester (HTH) is expanding its frontline team with two proactive Caseworkers to support families in temporary accommodation as part of our Families Navigator Project. This is a unique opportunity to work directly with families experiencing homelessness, helping them move forward into secure, stable housing. The role is for 12 months, with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.

You’ll play a key role in tackling the practical and emotional challenges faced by families in temporary accommodation—offering guidance, advocacy and access to resources that make a real difference. 

The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families.

Key Responsibilities:

Family Support and Housing Assistance:

• Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
• Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns. 
• Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.

Workshops and Community Engagement:

• Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
• Foster a welcoming, inclusive environment for families to engage with and learn from one another.

Resource Coordination and Guidance:

• Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
• Make referrals to external organisations where appropriate, ensuring families receive holistic support.

Safeguarding and Confidentiality:

• Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
• Identify and report safeguarding concerns promptly and appropriately.
• Maintain confidentiality and ensure all personal data is handled securely and ethically.

Administration and Reporting:

• Maintain detailed and accurate records of interactions and outcomes for each family.
• Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
• Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.

Experience and Skills:

• Experience in casework, housing support, or working with vulnerable families in crisis.
• Knowledge of the private rental market, rent and deposit schemes and housing support services.
• Strong understanding and application of safeguarding principles.
• Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
• Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
• Familiarity with local resources, benefits systems and employment support services is desirable.

Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.

Help the Homeless Leicester is an equal opportunities employer.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the National Communications Management role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The National Communications Manager is a vital role in enabling both Emmaus UK and Emmaus communities and groups across the UK to achieve our ambition and strategic goal to shout louder, growing our profile and reach in order to support more individuals on the pathway out of homelessness.

Who are we looking for?

The National Communications manager will work with the Director of Fundraising and Influence to develop an ambitious communications strategy for EUK.

The role will develop and coordinate national communications programmes and campaigns and will lead on press and media work for EUK. This role will also take lead responsibility for internal communication at EUK and across the federation in the UK, linking to Emmaus Internationally.

What we offer

· £47,500 per annum 

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on  Thursday 17 April 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams between 28 and 30 April 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £14,052 per annum
Contract type: Part-time, Permanent

Hours: 18.75

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate -

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9.00am on 28 April 2025

Interview date: 6 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you looking for a role where you can support people on their journey to recovery in Bristol?

We have two fixed term (or internal secondment) Engagement Worker roles in Bristol until 31 March 2026, with potential for extension.

St Mungo’s Assertive Contact and Engagement (ACE) Service and North Star project reflects the diversity of Bristol and reaches people and communities that may have had difficulty accessing services that fully meet their needs in the past.

The ACE team supports people with mental health needs who face barriers to accessing services, providing therapeutic groups, drop-ins, and outreach across Bristol. North Star offers dual diagnosis support for homelessness, substance misuse, and mental health challenges, with a focus on trauma-informed care, therapy, psychoeducation, and referrals for long-term support.

In the role of Engagement worker key responsibilities include:

•  Deliver the service flexibly across sites, engaging clients in day centres, hostels, community centres, or their homes.
• Engage with clients in a person centred, recovery focused way in 1-1 and group settings to help clients achieve their goals and aspirations.
• Working with the team to provide high quality contact, engagement and support and assessment plans.
• Collaborate with internal and external partners through a multidisciplinary approach.

About you

We are looking for people with experience in outcome-focused services and a passion for helping vulnerable people transform their lives in. we encourage you to apply if you can demonstrate the below:  

• Skilled in communication and supporting hard to reach and marginalised clients who have multiple needs.
• Understanding of trauma informed practices, able to apply these to support people in a person centered way.
• A sound understanding of the issues faced by people experiencing homelessness and an understanding of the difficulties they can face in accessing services that are fully responsive to their needs, this may be through personal lived experience.
• Good networking skills, able to work with a variety of different people to reach positive outcomes.
• Additionally, experience of cofacilitating groupwork would be beneficial.

The Engagement Worker roles follow office hours, Monday to Friday, 9am-5pm. The ACE team role is full-time (37.5 hours/week), while the North Star role can be part-time or full-time (30-37.5 hours/week).

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 22 April 2025

Interview and assessments on: week commencing 12 May 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear, United Kingdom

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: 13th April, 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.

· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service

· You will be the first point of contact for visitors, contractors or services visiting the building at night

· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night

· You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.

· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.

· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.

· Experience in undertaking basic maintenance and/or delivering cleaning services.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Personal and professional integrity.

· High-level understanding of professional boundaries and ability to maintain boundaries.

· Ability to work collaboratively.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.

We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

• You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol? 

This post is offered as fixed term contract for 12 months, or secondment for internal colleagues.

We are looking for an Outreach Worker to join the St Mungo’s Street Outreach service in Bristol. You will be joining the new Target Priority Group (TPG) who support a cohort of clients with the most long-term and repeat periods of rough sleeping in Bristol, who may have multiple support needs including substance misuse, physical and mental health needs.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you will:

• Work with people to assess their needs and deliver a person centred support that meet peoples individual needs.
• Support clients to access suitable accommodation either within the pathways or through private rented accommodation.
• Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!

• You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  
• UK or equivalent driving licence is beneficial for this role.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 15 Aprill 2025

Interview and assessments on: 30 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

An exciting opportunity has arisen for a Housing Advisor to join a fantastic charity who provide those living with HIV practical and emotional support to help them live a fulfilling life free from isolation.

Location: Hybrid, between home, office (Old Street) and HIV clinics across London

Salary: £33,660 (full-time equivalent, or pro-rata for part-time post)

Hours: Full-time, part-time or job share will be considered 

Fixed-term contract until May 2026, with a possibility of extension (depending on funding) 

In this exciting newly created role you will have the opportunity to contribute to the development and implementation of a bespoke crisis management service accessible by everyone living with HIV in London. You will deliver comprehensive housing options advice to people referred to the service by HIV clinicians, peer support workers and voluntary sector partners.

 Key responsibilities include:

- Advising on risk of homelessness, social housing applications, rehousing options, bidding process, house swapping options

- Submitting poor conditions complains, advising on disrepair and liaising with local Environment and Health Agency

- Working with asylum seekers to be moved on from unsuitable accommodation and avoid homelessness once granted refugee status

- Supporting applications for legal aid for eviction and homelessness

- Taking part in the ‘Getting to zero’ collaborative monthly/bi-monthly partnership meetings, monthly casework supervision meetings and staff meetings as required

- Together with the Project Lead, using quality improvement methodology to shape and improve the service

- Establishing collaborative working with HIV clinic and provide outreach at various clinics up to four days a month 

The successful candidate will have a recognised qualification in housing advice (e.g. Certificate in Housing Practice or equivalent) or substantial equivalent experience, with at least two years’ experience in providing housing advice or support, particularly to vulnerable groups (e.g., people living with HIV, homelessness, mental health, or immigration issues). Knowledge and understanding of housing law, homelessness legislation, and immigration issues related to housing is crucial, as is experience in dealing with housing benefit systems, social housing applications, and private rented sector issues.

If you meet the above criteria and are committed to advancing the rights of people living with HIV and tackling homelessness, discrimination, and inequality, then please do get in touch!

 Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Could you bring the problem solving skills and inspiring approach needed to a vital rapid response service for women experiencing homelessness in Bristol?

We are looking for someone to join the Respite Rooms as a Project Worker. 

Managed in partnership by St Mungo’s and Next Link on behalf of the Ministry of Housing, Communities and Local Government (MHCLG), the Respite Rooms is a 12 month pilot offering short stay temporary accommodation, providing a specialist gender and trauma informed service for women with complex needs fleeing or at risk of domestic and/or gender-based violence. 

In the role of Project Worker you will work as part of a dedicated team to provide a safe, high quality, positive and inclusive service to women with multiple support needs, who have also experienced domestic violence and VAWG (Violence Against Women and Girls).

You will carry out comprehensive client assessments; providing clients with personalised case management support to help connect them into specialist external services, ensuring a housing pathway so the women can be rapidly and safely rehoused.

You will work on the weekly shift rota that includes some evenings, weekends. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you 

We are looking for enthusiastic people with experience of working with vulnerable people and an understanding of the needs of women experiencing homelessness. If you have good communication and listening skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should also demonstrate:

• An interest in developing own learning around current DV and VAWG related issues, housing legislation, welfare benefit, and other matters relevant supporting positive outcomes for our clients.
• Good networking skills, able to build effective working relationships and liaise with a number of internal and external partners agencies to achieve effective outcomes.

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 16 April 2025

Interview and assessments on: 1-2 May 2025  

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups.  

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate -

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9.00am on 28 April 2025

Interview date: 6 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Corporate Fundraiser will be responsible for the implementation and maintenance of a rolling programme of prospect identification, research and nurturing of relationships, specifically for corporate fundraising. The post holder will assist in maximising support and income from this fundraising stream through excellent partnership stewardship and a great supporter experience for all corporates, from small local businesses to global organisations. This will include seeking out opportunities, drafting and submitting applications, developing 2 fundraising relationships and meeting partner requirements. The post holder will also be required to support with and attend fundraising events with the purpose of networking and relationship building. The post holder will develop and maintain both internal and external contacts and will need to develop/have a thorough understanding of Jimmy’s work, business plans and strategic priorities. This is an ideal opportunity for someone with a corporate fundraising or account management background who enjoys networking and developing relationships, strategic thinking, and who would relish the opportunity to make their mark on the development of our corporate programme.

The ideal candidate will be a self-starter who is motivated by identifying prospects and is dynamic in developing new relationships. The main focus of this role will be networking, prospecting and stewardship. This will be accompanied by the relevant administration to manage relationships, income and expenditure, and to contribute towards organisational procedure. including, but not limited to, breakfasts, conferences, gala dinners. The post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post 4 Working Hours This role is hybrid with an expectation of a minimum of 2 days in the office a week, and attendance of in-person activities (e.g. meetings with existing and prospective donors, networking functions) as required. The post-holder will be expected to manage their own time and hours and we are open to considering individuals seeking either full or part time working. While much of the work will be weekdays daytime, there will be a need to get involved in activities which happen on evenings and weekends. Therefore the post-holder will have a flexible approach to working hours. 

Jimmy’s Core Values Our values are at the heart of everything we do:

• Treating people with respect

• Accepting people as they are

• Believing in opportunities for everyone

• Behaving with integrity

At Lancaster & District Homeless Action Service (LDHAS) our primary aim is to support homeless and vulnerably housed people into secure accommodation and provide assistance to maintain said accommodation, in addition to providing mental health, substance abuse, and advocacy support to ensure long-term quality of life and inclusion for our clients.

Providing a competitive starting salary of £18556.20 per annum for 22.5 hours per week, we are looking for an Engagement Officer (EO) to work alongside our two other Engagement Officers, who will triage and support clients and build a support package in liason with visiting professionals, volunteers, and staff of LDHAS in line with its aims and objectives. As a member of the LDHAS team you will be enrolled into the NEST pension scheme and will be entitled to 5.6 weeks annual leave (pro rata).

You  will ensure that good relations are maintained with the neighbours of LDHAS and with the local community, and that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way. You will motivate and enable clients as they engage with LDHAS and liaise with a variety of homeless hub organisations as required.

You will manage footfall in the building ensuring that health and safety protocols and procedures are maintained throughout the building during the hours of opening and assist the other Engagement Officers with clothing, shower, and laundry facility management.

The successful applicant will have a communication style that motivates and enables people and will be able to maintain relationships and gain the cooperation of others. This requires the skills to motivate, negotiate, persuade and empathise. You will be working as part of a team of 6 staff, 2 to 3 volunteers per day, and regular visiting agency staff. The job will be based at our day centre at LDHAS, 2 Aalborg Place, Lancaster LA1 1BJ.

The closing date for applications is 17th April 2025 at 14.30 and we will be holding interviews on Monday 28th April 2025.