Homelessness Jobs

Are you an an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of our central digital function within our Campaigns, Policy and Communications department, you’ll be at the centre of a multidisciplinary product team, working with user-centred designers and developers. Together, you’ll manage products in line with our strategic goals, developing Shelter’s ability use data and insight to monitor and improve digital performance against both user and organisational needs.

About the role

For the first year of your career with Shelter, you’ll be leading a critical project to review and improve our online donation journeys, platforms and systems. This project supports Shelter’s aim to provide a seamless, efficient and accessible donation experience, thereby maximising revenue and ensuring sustainability in a competitive fundraising landscape. You will work closely with stakeholders from both our income generation and technology & data departments on business process optimisation and technology upgrades to help deliver Shelter’s mission and vision.

To succeed in this important role, you’ll need extensive experience of delivery with cross-functional teams and collaborating with experts. You’ll understand how to successfully bring together different technical specialists and business stakeholders and enable them to work together towards a common aim. You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking, and user insight can be translated into full-stack solutions.

We’re looking for someone who is a passionate champion of agile product design, but who is used to being flexible within a range of business settings and constraints. As an excellent communicator, you’ll have the ability to advocate for a particular approach while building constructive relationships. You’ll need to be able to balance dependencies and priorities to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.

About the role:

As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.

In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.

This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.

About you:

• Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
• Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
• Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
• The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st December at midnight

Interview Date: Wednesday 11th December via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

Role Description: To support Director and Staff of Hackney Night Shelter for a period of 3 months (extension of the role may be possible but not guaranteed). This role is required to be in-person on site, Well Street, Hackney.

Leadership, management and governance

· Day to day operational leadership and management of the staff team (7) including its volunteers

· Oversight of HR activity, including staff recruitment, supervision and management, staff and volunteer training and development

· Be responsible for management of both night shelter sites overseeing maintenance (contractors) buildings

· Ensure effective guest referral, support and move on management and maintain occupancy levels across both shelters

· Liaise with Board as required

· Day to day budgetary and financial management of expenditure and programme of income generation activities

Stakeholder management

· Network and sustain good day to day working relationships with a wide range of stakeholders, supporters, suppliers and referral organisations

· Maintain good awareness of local services and partnerships with other providers and groups, where appropriate

Resources management, including IT and office

· Take overall responsibility for resources and office management, including office equipment, IT, leases, insurance and contracts etc.       

 Other

• Responsible for Health and Safety, Data Protection (GDPR), Equality and Diversity
• Act as the Safeguarding Lead for the charity
• Maintain administrative processes
• Flexibility will be required within reason with supporting the team with practical tasks, e.g. supporting the rota if needed, covering an early or late covering a Whatsapp Weekend

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Eastbourne Services provide supported accommodation for 50 young people at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. 

We are looking for a Supported Housing Support Worker to join our McKendrick House site in Eastbourne with the expectation of working from other services in Eastbourne and Hailsham when required.Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Service Manager

This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Service Manager

Location: Durham

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £34,380 per annum + pension and other benefits

Closing Date: Sunday 8th December 2024 

Candidate shortlisting: will commence on the 3rd December (on a rolling basis) with the interviews being held on the Tuesday 10th December 2024 

Start date: The appointed candidate will start by 17th February 2025 to set up the Service

About the Role

As the Durham Service Manager you will oversee the successful operation of supported accommodation providing an assessment, support and move on service to young people at risk of homelessness – creating a safe and engaging environment that individuals feel proud to call home. 

You will work across the Bishop Auckland Supported Accommodation service and the Dispersed Accommodation service based in Tow Law managing a team of Progression Coaches, Night Progression Coaches and Outreach Workers. You will support and guide the team in providing targeted support for clients and take responsibility for the safety and wellbeing of all young people, volunteers, staff and the building in the service. Additionally, you will ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.

Key responsibilities include:

• Build and maintain local relationships with commissioners, stakeholders, and delivery partners, ensuring effective collaboration.

• Oversee building safety through regular risk assessments, health and safety checks, and compliance with Depaul policies.

• Liaise with internal departments (Finance, HR, Fundraising, etc.) to ensure smooth service operations.

• Manage and monitor budgets in coordination with the finance team and Assistant Director.

• Deliver high standards of support for young people and ensure effective housing management practices, meeting KPI targets.

• Apply the Depaul Acceptance and Commitment Therapy model to help clients align with their values and long-term goals.

About You

To be successful in the role of Service Manager you will need to have the following skills and experience:

• Leadership: Proven ability to lead teams, set goals, and drive continuous improvement.

• Team Development: Skilled in mentoring, coaching, and motivating teams to deliver high-quality services.

• Problem Solving: Strong analytical skills to assess situations, manage risks, and implement solutions.

• Effective Communication: Excellent interpersonal skills, adaptable to diverse audiences, including clients, partners, and stakeholders.

• Collaboration: Ability to build and maintain internal and external relationships and advocate for clients and staff.

• Numerical Skills: Proficient in data analysis, budget management, and interpreting KPIs.

• Adaptability: Flexible and resilient in dynamic, challenging environments with a focus on positive outcomes.

At Depaul UK, we prioritise skills that can be applied and developed in this role. Please use your supporting statement to demonstrate your competencies in relation to each point listed in the person specification. Wherever possible, illustrate how your skills have driven positive results.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Prospectus is delighted to be working with a leading homeless charity dedicated to creating welcoming environments. They are seeking a Maintenance Officer to join their team. In this pivotal position, you’ll ensure that residents, employees, and visitors experience spaces that are safe, clean, and impeccably maintained.

The role involves conducting essential health and safety checks to tackling reactive maintenance and providing exceptional customer service, you’ll be instrumental in keeping the buildings and grounds functioning at their best. Your proactive approach will also involve collaborating on risk assessments, liaising with contractors, and maintaining accurate documentation, all while addressing maintenance and janitorial tasks with efficiency and professionalism.

The successful candidate will be a hands-on problem solver with experience in building maintenance or caretaking and a good understanding of safety requirements in a building environment. Also, skilled with tools, IT-savvy, and take pride in high standards. This role offers the perfect opportunity to showcase your expertise while contributing to an organisation that values its community and team members.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Please note that suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA Hastings provides supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night Staff and Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Hastings Foyer team with the expectation on occasion to work across locality. Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Housing Advice and Assessment Hub Manager

Permanent

37.5 hours

Liverpool

£33,024 - £37,336

Our client

Morgan Hunt is thrilled to be working with a large homelessness charity in Liverpool to recruit a Housing Advice and Assessment Hub Manager on a permanent basis.

Our client provides support to people who are either experiencing or at risk of homelessness and / or have support needs. Our client is looking for an exceptional manage to take over responsibility for the management and delivery of their Housing Advice and Assessment Hub, providing a range of services for people experiencing homelessness, including people rough sleeping.

As an organisation, they offer help with building confidence whilst developing independent living skills and supporting people to address substance misuse or other health and wellbeing issues.

The role

• To foster an environment where meaningful connections are made with service users which maximise engagement and take up of services on offer.
• To maintain a detailed knowledge and understanding of relevant housing, welfare rights and benefits legislation and to act as a central resource providing expert advice and assistance which resolve or prevent homelessness or housing need.
• To have a working understanding of asylum and immigration legislation.
• To work with key partners to negotiate and inspire successful solutions and outcomes for service users; where appropriate, constructively challenging assessment decisions or exclusions.
• To co-ordinate and support staff to develop and deliver effective needs and risk assessments, initial crisis intervention and support.
• To work with other advice agencies to ensure a co-ordinated approach which maximizes the range of advice available to service users.
• To lead, direct and support a team of staff to deliver timely and effective solutions to homelessness.
• To ensure that staff training and development needs are identified and opportunities are provided for improving skills and understanding
• To ensure designated projects meet all contractual requirements, performance standards and target outcomes.
• To develop and maintain effective and efficient management information systems, providing comprehensive, meaningful and accurate management information analytics as required.
• To make effective use of metrics and management information to develop services which meet identified need
• To work within an agreed budget, ensuring all expenditure is appropriately recorded and reported.
• To build strong professional relationships and clear lines of communication with commissioners, colleagues and partner agencies.

The candidate

• A minimum of 2 years' experience working in a related homelessness, housing or welfare advice setting, planning, co-ordinating and delivering effective housing or welfare advice services to vulnerable people.
• Expert knowledge of housing, welfare rights and benefits legislation and experience of translating this into sound information and advice.
• Experience of negotiating successful outcomes with local authority agencies/other partner agencies
• Experience of managing a project which successfully meets all contractual/outcome targets
• Experience of leading a high performing team, effectively monitoring and managing performance at an individual and team level
• Experience of managing building premises, ensuring essential servicing, repairs and maintenance are undertaken
• Good understanding of all relevant health and safety legislation. Experience of contributing towards full premises risk assessments and ensuring safe systems of work are maintained.
• Experience of effective budget management
• Able to motivate, lead and develop teams and individuals in a positive atmosphere
• Able to delegate tasks effectively and to allocate responsibility for work within an agreed system of caseload management.
• Willing to challenge poor performance positively and constructively.
• This post is subject to a DBS check.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Philanthropy Manager - Crisis - £45,727 - London

Ready to transform lives and tackle homelessness through powerful philanthropic fundraising? Crisis is seeking an exceptional Philanthropy Manager to drive vital funding that changes futures.

Location: London

Salary: £45,727

Contract: 6-month contract

Working Pattern: Full-time, hybrid working (prepared for one day a week in the office)

About Crisis: We're a leading national charity dedicated to ending homelessness. Your role will directly contribute to our mission of supporting people out of homelessness and creating lasting change.

We know that 6 months can be too short to build long term relationships, that's why we want you to put together some interesting projects and strategies. Get in touch with your friendly neighbourhood recruiter Frederick Hillinger for more details on this bit.

As our Philanthropy Manager, you'll:

• Build relationships with high-value donors
• Secure five and six-figure philanthropic gifts
• Manage a dynamic prospect pipeline
• Create compelling funding proposals
• Support peer-to-peer giving initiatives
• Collaborate across teams to identify funding opportunities

What you'll bring:

• Outstanding relationship management skills
• Excellent written and verbal communication
• Creative approach to donor engagement
• Project management expertise
• Digital marketing understanding
• Passion for social change

We offer:

• Flexible working arrangements
• Supportive, inclusive work environment
• Opportunity to make a genuine difference
• Professional development opportunities
• Time off in lieu for evening/weekend events

Our culture: We embed our values of equality, social inclusion, and putting our members at the heart of everything we do. You'll work in a collaborative environment that's committed to ending homelessness.

Career development: We invest in our people, offering ongoing training and clear progression paths within our fundraising teams.

What makes this role special? You'll directly contribute to transforming lives, helping people move away from homelessness and create a better future.

Want to be part of creating lasting social change? Join our team and help end homelessness, one connection at a time.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Tameside

You have a QCF in Health and Social Care (ideally level 3, or equivalent), a significant understanding of Mental Health Issues and substantial experience of working within a Housing and Social Care environment and the ability to lead by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Specialist Intervention Coach.

Tameside SHS is a mental health, 24 hour supported housing and community-based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. Care to join us?

As a Specialist Intervention Coach your challenge will be to monitor, develop and share good practice across staff teams to ensure individuals and teams are better equipped to work with a greater range of challenging support needs.  We’ll also rely on you to provide high quality intensive support using psychotherapeutic intervention and support the staff team in delivering these. Working to deliver the guided intervention model and brief interventions for Waythrough as a requirement of service expectations will be important too. What’s more, when it comes to seeking to maximise a multi-agency approach for complex cases, provide effective leadership in formulating support plans or ensuring data entry to reporting systems is accurate, timely and in line with quality assurance requirements, again we’ll count on you.

You’ll be working closely with a range of professionals to ensure risk assessment, management and safeguarding requirements are effectively planned, assessed responded to and met, so good verbal and written communication skills are essential. You’ll also need a track record of dealing with ‘high risk’ clients and managing resources effectively, as well as experience of carrying out investigations and writing reports and recommendations. Solution focused and outcome driven, you’re great at leading, supervising and motivating staff and delegating work appropriately, have a firm but inclusive, open and encouraging management style and lots of tact and diplomacy. You’re comfortable managing conflicting demands and priorities too and have a flexible attitude to working hours and willingness to participate in on call arrangements.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Worker.

Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling.

Your challenge? As a Floating Housing Support Worker, you will be working with clients who are vulnerably housed or homeless, working in clients’ homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently.The service covers support for clients who are homeless and at risk of becoming homeless, as well as a more structured longer-term floating support service to enable clients to maintain their tenancies. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation.

To succeed, you’ll:

• Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
• Be an energetic and confident self-starter.
• Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
• Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

• 32 days holiday + bank holidays
• Cultural celebration day
• Access to blue light card discounts
• Flexible working

Due to the nature of the role, a driving licence and access to a car is desirable.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Diversion Keyworker

Salary: £22,000 - £27,000

Location: Advance Women’s Centre – Portsmouth & a Portsmouth Police Station

Contract: Fixed Term Contract – 12 months from start date (January)

Hours: 1x 35 hours per week and 1x 21 hours

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Diversion programme began as a two-year pilot programme launched in July 2019 and funded by MOPAC (Mayor’s Office for Policing & Crime). The aim was to drive multi-agency working between the police, Voluntary Community Sector (VCS) service providers and other statutory partners and was part of a wider programme of work to develop a whole system approach to identifying and addressing the needs of women involved in the criminal justice system in London. The Diversion programme integrates a short-term, holistic package of support for women with an out of court disposal, to improve outcomes for the woman and offer Police officers a robust alternative pathway other than prosecution.

We have recently been awarded funding from Portsmouth City Council to deliver a 12-month pilot of the Diversion Programme in Portsmouth, to support those women of the PO1-PO6 area postcodes, who encounter the Police and as a result are then to be referred to the Diversion service rather than be prosecuted.

The successful post holder is required to pass Police Vetting

About You:

To be successful as Diversion Keyworker you will have an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the criminal justice system and the ability to see how violence against women and girls interlinks to women in the criminal justice system.

In short, you will have: -

You will bring proven practice of working with women experiencing issues related to offending (e.g. homelessness, substance misuse, domestic abuse, mental health or other relevant work area) preferably within criminal justice setting. You will be able to demonstrate your experience of conducting needs and risk assessments and of risk management crisis management skills and an ability to cope in stressful situations. You will show forth your ability to manage a caseload and a top-quality skill set with prioritising and organising your own workload.

You will be a self-serving uniquely able to undertake working independently and at times be managed remotely. That said, you will have a proven record of collaborative and working partnership with relevant statutory and voluntary groups, demonstrating the ability to develop and maintain strong constructive working relationships.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications that include a cover letter will be considered.

Interviews are taking place week commencing: 12 & 13th December 2024

What we can offer you - Employee Benefits:

A 35-hour full-time working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you a strategic leader with a passion for equity and inclusion? Join Shelter as our Assistant Director of Equity and Inclusion, where you'll drive meaningful change to create a more inclusive, anti-racist organisation committed to ending the housing emergency.

About the Role

As the Assistant Director of Equity and Inclusion, you will be pivotal in driving Shelter’s equity and inclusion agenda. You will lead on strategic programmes to promote inclusivity, anti-racism, and lived experience, ensuring these principles are woven into all aspects of Shelter’s work. Collaborating with senior leaders, you will help shape Shelter’s future workforce and culture.

You will oversee and motivate teams dedicated to Equity, Inclusion, Anti-Racism, and Lived Experience. Additionally, you will work closely with the Assistant Director of Organisation Development and Engagement to deliver culture change aligned with Shelter’s core values.

Key Responsibilities

• Strategy and Vision: Lead and operationalise the Equity and Inclusion strategic plan.
• Workforce Development: Develop strategies to cultivate a diverse pipeline of leaders and talent.
• Data and Reporting: Track and report on E&I progress, ensuring alignment with strategic objectives.
• Collaborative Leadership: Support Shelter’s culture initiatives by co-leading on equity, inclusion, and lived experience insight plans.
• Risk Management: Oversee safeguarding and other risks, particularly regarding people impacted by housing emergencies.

About You

You’ll bring proven experience in developing and implementing equity and inclusion strategies within complex organisations, demonstrating a strong record of leading meaningful culture change. With a collaborative approach and excellent organisational skills, you’ll be skilled in mobilising and leading cross-functional teams across diverse settings.  

Your commitment to values-led leadership will foster inclusivity and trust, while your expertise in co-production and lived experience initiatives will ensure these perspectives are embedded across Shelter’s work. As a subject matter expert in equity, diversity, and inclusion, you’ll drive accountability and inspire positive, impactful change throughout Shelter.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Please note applications without a supporting statement will not be considered. 

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.