Healthcare Jobs in London

This role is key to the delivery of our pro-active and preventative approach to supporting the safety and welfare of seafarers, as adopted in The Seafarers’ Charity’s ‘Thrive’ Strategy.

The postholder will identify emerging issues impacting seafarers and work with our funded delivery partners, and other key stakeholders, to develop advocacy, campaigning, research projects and programmes of work which inform grant funded solutions to improve the safety and welfare of people who work at sea. They will also support programme management and actively liase with stakeholders, volunteers and others interested in engaging with The Seafarers’ Charity on innovative solutions to known and emerging welfare problems faced by seafarers and their families.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation.

We are a family-friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently, our full-time employees are working flexibly with 3 days in the London office per week.

Closing date
31 March 2025

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

NVQ Level 2/3 or transferable skills in customer centred roles

Experience working in mental health sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Young People service in Ealing.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across London on a spot purchase basis.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

The Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

About you:

Ability to advocate for young people in different professional and community spaces
Values working collaboratively with young people to ensure the service best meets their needs.
An understanding of peoples' contexts and how this might be impacting them their lives and mental health
Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
Plans and encourages involvement in local activities.
Approachable and open behaviour
Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
Confident in the completion of regular paperwork and is well organised
Flexible
Open to feedback and self development
Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
Is respectful, articulate and sensitive in style of communication
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:

Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Salesforce Developer
Employment Type: Full Time – 1-year fixed term contract to 31st March 2026
Salary: £62,500 - £65,000 per annum
Location: Hybrid · United Kingdom (multiple locations)
Edinburgh · Salford · Belfast · Cardiff · London
Hybrid working and office based as required, with some travel across the UK

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below.

Role Summary

Into Film’s Product & Technology team incorporates best practices and technologies to drive solution-focused innovation for the organisation and our beneficiaries. The main function of the team’s Salesforce Developer role is to further evolve Into Film’s Salesforce platform, including building and evolving Flows, Apex Classes, Experience Cloud components, CRM Analytics Reports, Marketing Cloud User Journeys and Data Extensions, and the objects, reports, and lightning pages within NPSP, Sales Cloud and Service Cloud.

The Senior Salesforce Developer works with the CRM Product Manager, the rest of the technology team, and departments across Into Film to ensure the platform is delivering maximum value across the organisation.

The Senior Salesforce Developer is responsible for understanding business processes, user experiences and customer lifecycles to advise and recommend to the organisation new and improved ways of working through the use and development of Salesforce.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year 
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion). 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.  
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).  
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Closing date: 9:00am, 21st Mar 2025 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team. Instead of using your CV, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team.

The Applied platform also asks some demographic questions before you start your application.  We at Into Film never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions. 

No agencies please.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Brent.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards in line with GDPR protocol

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job decription on our website

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Newham. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Applicants expressing both Full / Part Time position shall be considered

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

Relevant experience in working with people with learning disabilities

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets

£28,538.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a 24 hour supported living service for people with mental health illness and complex needs and includes customers with dual diagnosis with Substance misuse and alcoholism. It comprises a high needs building and two low needs services within close proximity.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community.

This Role includes the following shift pattern: Shifts of 8-4pm or 2-10pm daily over 7 days on a rota basis. No waking nights or sleep-ins.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Join Our Team as a CRM Manager

Are you passionate about leveraging data to make a tangible difference in people's lives? At St Martin-in-the-Fields Charity, we're seeking a dynamic CRM Manager to enhance our supporter engagement and optimize our fundraising efforts. In this pivotal role, you'll manage and develop our Donorfy supporter database, providing technical expertise, guidance, and training on our CRM systems. Your analytical skills will drive insightful campaign selections and analyses, directly supporting our mission to combat homelessness. If you're ready to apply your CRM expertise to create meaningful impact, we'd love to hear from you!​

Job Title: CRM Manager

Responsible to: Head of Individual Giving

Line Management: none

Contract Type: Permanent, Full-time, but we are open to flexible working arrangements, part-time or compressed hours for the right candidate

Hours: 35 per week

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. Bloomsbury & Holborn Coworking & Private Offices (runwayea.st) 

We offer flexible and hybrid working, but office-based work will be expected regularly.

Salary: starting from £43,000 per annum

Benefits: includes 25 days holidays with length of service increments (plus bank and public holidays), contributory company pension, flexible working options, enhanced family friendly and sick leave policies and more…​

Main Purpose of Role

• To manage and develop the charity’s supporter database Donorfy ensuring the database is used to optimize fundraising activity
• Provide technical expertise, guidance and training on the charity’s CRM systems.
• To manage and deliver insightful, robust campaign selections and analysis to support fundraising activity, planning and monitoring.

​

Main Responsibilities

CRM Management

• Management and development of our Donorfy database in line with fundraising income and engagement plans.
• Provide user training and ongoing support to colleagues on how best to use the CRM
• Develop ways to integrate payment sources and platforms with the database andmanage new data sources and data exchange between systems.
• Maintain data quality through regular data cleansing processes.
• Manage the timely collection of Gift Aid income. Assist the team with maximising this income from supporters.
• Develop and maintain accurate documentation for all data processes.
• Manage & develop processes for our regular giving programme, alongside this develop regular reporting needed to deliver this activity.
• Support the Head of IG with the technical delivery of our BBC Radio 4 Christmas appeal, specifically liasing with BBC to make sure our platforms are compliant and integrated with our database.

  ​

  Insight & reporting

• Deliver regular reporting to the team, measuring supporter engagement, retention and campaign performance.
• Deliver insightful and robust campaign selections and analysis to optimise fundraising campaigns.
• Liaise with the finance team on monthly income reconciliation.

  ​

  General

• Maintain up to date knowledge of SMITFC’s work
• Ensure the CRM fulfils all charity collection requirements, ensuring regulatory compliance and adhering to charity GDPR policies.
• Manage the various agencies that we work with in order to develop, maintain and streamline our data and processes.

  ​

  Person Specification

  Experience and Knowledge

• Significant experience developing and managing CRM Databases
• Experience of using a CRM system preferably Donorfy
• Experience with Data Protection/ GDPR policies and compliance, ICO, HMRC and other relevant regulatory guidelines.
• Proven experience and understanding of a fundraising programme similar to St Martins.
• Proven experience in creating data selections, imports and the creation of reports.
• Knowledge of supporter care requirements to maintain an efficient database.
• Experience of managing external suppliers within a technical environment.

  ​

  Skills and Competencies

• Confident with data and its application in a fundraising/supporter context
• Excellent IT Skills including Microsoft Office 365
• Good communication skills, able to present complex data in an understandable way.
• Good analytical and reporting skills
• Good collaboration skills
• Ability to work accurately and methodically under pressure, and to meet deadlines

​

How to apply 

If you are passionate about our work to address homelessness and would like to join the Charity as its CRM Manager, please complete the application form available on our online jobs board.

​

Submit your CV and a supporting statement outlining:

• Why you are interested in this role
• Your relevant experience, particularly in database management and fundraising​

Application Timeline

We are accepting applications until Monday, 17th March, but we are reviewing applications on a rolling basis. We encourage you to apply as soon as possible.

• First interviews: Planned for 19th and 20th March
• Second round (including a task): Scheduled for 26th and 27th March​

We are looking for someone to start as soon as possible and reserve the right to close applications early if we find the right candidate.

JOB PURPOSE

We are looking for a proactive, inclusive and insightful HR generalist to join us as we develop our People function. This new role reports to the Director of People and will manage day-to-day HR advisory and operational support for the organisation, as well as a range of forward-thinking projects, as we continually align our People policies and practice with the strategic goals of the charity. You will partner closely with department heads, line managers and staff to develop confidence in and understanding of our policies and practices. An experienced HR generalist who is passionate about supporting the organisation and individuals within it to develop, you’ll be an empathetic and skilled relationship builder, and have experience in leading a range of HR improvement projects. You’ll have strong problem-solving skills, an aptitude for data, a test and learn approach and an eye for detail.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Manage and/or advise on employee relations casework including dispute resolution, disciplinaries, grievances, absence, change management processes.
• Responsible for overseeing the HRIS system, ensuring it is used effectively, information is up to date and compliant.
• Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, the SMT and the Board where required.
• Oversee the planning and delivery of key activities in the HR calendar such as the employee engagement survey and the appraisal process.
• Develop and evaluate the confidence and capability of managers and staff in our People practices.
• Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation.
• Ensure our People practices have safety, diversity, equity and inclusion at their core.
• Provide first line advice on our Total Reward offer to managers and staff, and liaise with benefits suppliers.
• Support managers in recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy.
• Use and update reward benchmarking in line with our reward policy.
• Work with and develop competency frameworks and development pathways and advise staff and managers around these.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Minimum level 5 CIPD qualified or equivalent proven generalist HR experience.
• Advising and leading on a range of informal and formal employee relations cases.
• Design and delivery of HR process reviews and improvements.
• Experienced in developing and supporting managers and staff through change.
• Experienced in advising managers and staff around performance management.
• Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience.

Essential Skills/Knowledge 

• Solid knowledge of UK employment and relevant data protection legislation and its application.
• Skilled in using HRIS systems and using them for reporting and streamlining processes.
• Skilled in Microsoft Office suite, including SharePoint.
• Knowledge and experience of using reward data and benchmarking tools.
• Understanding of Diversity, Equality and Inclusion considerations and best practice.
• Knowledge of Safeguarding principles and practice.
• Skilled in using HR analytics to enhance decision making and provide insights.
• Strong proactive customer service and relationship building skills and an ability to maintain confidentiality.
• A growth mindset, open to giving and receiving feedback.

Desirable Skills/Experience

• Lived experience of or a strong affinity to the refugee cause.
• Understanding and experience of competency frameworks.
• Experience of basic design and delivery of learning and development initiatives.
• Experience of line managing or task managing the work of others.
• Experience of taking a coaching approach to develop others.
• Working towards or interest in development towards level 7 CIPD.

 
WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 19th March 2025.

Interviews date: w/c 24th March/first week of April.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

JOB PURPOSE

UK for UNHCR are looking for a proactive team player with drive and enthusiasm to join us as we develop our operations function.  This is an opportunity to shape our processes, identifying areas for operational efficiency, designing and implementing new processes and policies, ensuring compliance with charitable and regulatory requirements, managing digital systems and streamlining workflows. 

We’re a small team in a small organisation with big ambition. If you are an organised and detail-oriented person with a good understanding of charity policies and regulations, as well as experience with optimising operational workflow and systems to ensure that the organisation can run more smoothly and efficiently, we want to hear from you. While specialist IT knowledge is not a prerequisite, the manager must be confident working with our specialist IT agency to understand areas such as cybersecurity and help deliver operational processes to support this. This is a critical role, joining a key charity at an exciting stage of our growth and development. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities
Compliance and Governance  

• Develop, implement and maintain the charity's compliance and policy framework to ensure adherence to relevant regulations, including charity law and data protection.
• Prepare and manage regulatory filings to Charity Commission
• Maintain risk registers and ensure an effective risk management process is in place.
• Provide training and guidance to staff on compliance-related matters. 
• Work closely with SMT, managers and relevant subject matter experts to develop, implement and review operational policies and procedures.
• Support the Finance Director in maintaining the Charity’s insurance portfolio, in line with the Charity’s risk appetite whilst ensuring value for money.

IT Management

• Oversee IT strategy, systems, and infrastructure (including hardware, software and Cybersecurity) to ensure user-centric, efficient and secure operations.
• Lead projects to modernise IT systems and introduce digital solutions to improve organisational efficiency.
• Be part of Data Protection Steering Group, to ensure data security and compliance.
• Monitor IT budgets and identify opportunities for cost optimisation.
• Establish and maintain relationships with key IT suppliers, ensuring they meet service delivery standards. 

Facilities Management

• Maintain the charity’s premises, ensuring they are safe, secure, and well-maintained.
• Manage health and safety obligations, including risk assessments and compliance audits.
• Lead efforts for sustainability and environmental initiatives within facilities management.
• Coordinate third-party contracts and service agreements for maintenance and building services.

Contracts and Grant agreements Review and Management

•  Responsible for reviewing new or existing agreements as required. Examples include: Service Agreements, Corporate Partnerships Agreements, Licensing Agreements, Consultancy Agreements, Statements of Works, Non-Disclosure Agreements or any other terms & conditions from a business and procurement perspective. 
• Build strong relationships across departments to ensure contractual terms reflect business requirements. 
• Responsible for identifying key issues for escalating to stakeholders and/or senior management until resolved.         
• Responsible for ensuring all contracts and grant agreements are registered and kept up to date within the Contracts Register until contracts are concluded. Ensure renewals and changes are processed in a timely manner.
• Support stakeholders in supplier performance management, to ensure suppliers and UK for UNHCR meet their contractual obligations. Identify and advise on risks that may arise through the operation of the contract. 
• Support budget holders to plan and execute tenders for both goods and/or services. 
• Responsible for maintaining the library of templated agreements and contract documents, ensuring templates are updated promptly in line with changes to UK for UNHCR policies or processes. 
• Ensure Procurement policies are adhered to, controls maintained, and any issues flagged to the Finance team and Finance Director. Suggest improvements to controls where appropriate. 
• Support colleagues monitor supplier performance against service level agreements (SLAs) and address any issues promptly.
• Support fundraising colleagues monitor compliance with grant terms and conditions, including deadlines for deliverables and reporting. 

General Management & Strategy

• Provide line management and career development support to the Operations Assistant.
• Ensure IT tools and solutions follow the principles of Equality, Diversity and Inclusion in their design and application.
• Identify and implement continuous improvement initiatives across operational areas.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience
Essential Experience

• Proven experience in managing IT systems or working with outsourced IT services.
• Proven experience of working in a procurement environment, including contract review, negotiation and execution
• Excellent MS Office skills including Excel, Word, Outlook and SharePoint. 
• Reviewing regulations and applying to day-to-day processes and practices
• Knowledge of charity regulations in England and Wales
• Experience in managing suppliers, contractors, and service providers to maintain smooth operations and address any operational issues promptly and effectively.
• Proven experience in implementing best practices in operations administration, including facilities management, procurement, and health and safety regulations.
• Line management

Essential Skills/Knowledge

• Able to demonstrate a flexible and pragmatic approach to solutions that improve efficiencies and support the organisation.
• Prioritising competing deadlines within a busy and collaborative team environment
• Confident project manager, from research and set up, to delivery and evaluation.
• Ability to work collaboratively and confidently with diverse stakeholders, including executives, team members, and external partners. 
• Proactive and able to problem solve independently and with other colleagues.
• Understanding of Data Protection principles and how to apply them
• Strong attention to detail, ability to review complex documentation or regulations through the lens of compliance and administration.
• Strong presentation, communication and interpersonal skills
• Experience of developing and implementing organisational policies and procedures. 
• A commitment to the refugee cause

Desirable Skills/Experience 

• Experience of a contracts management system.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 17th March 2025.

Interviews date: Beginning 20th March.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Office and facilities manager £34,000 to £36,000. Based in Croydon – full time in the office
 

The Rape and Sexual Abuse Support Centre (South London) is looking for an experienced, passionate and professional Office and Facilities Manager.   
 

As the Office and Facilities Manager for the charity, you will oversee the running of the office and the maintenance, cleanliness and safety of our properties. You will provide excellent management support for our team of two administrators and a receptionist, and be responsible for recruitment, induction, and training into the team.  
 

Responsible to the Director of Finance and Resources you will be a key member of the management team at RASASC, working alongside our frontline services to ensure they have the support and working environment they need to be able to provide services to survivors.
 

The successful candidate will have a strong track record of office and property management. 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.

 All positions are located in the UK and require the right to work in the UK.

NEON is a capacity and infrastructure building organisation that exists to accelerate the transition to a new economy by building the power of social movements in the UK. This role is all about leading the charge on fundraising to power NEON’s exciting 2025-2029 strategy. You’ll work closely with the ED: Strategy & Fundraising to shape and roll out a bold new approach, keeping our mission front and centre, as well as our Head of Finance to revolutionise our fundraising management systems internally. From coordinating healthy grant pipelines to representing NEON externally, you’ll bring order to the chaos with slick systems and a strategic birds-eye view. 

You’ll collaborate across teams—helping staff craft irresistible grant bids, uncover fresh funding opportunities, and dream up creative ways to bring in resources, like events or campaigns. You’ll also be our go-to for building strong funder relationships, representing NEON at key events, and making sure we stay compliant and budget-savvy. This role is perfect for someone who has a genuine passion for fundraising, and sees it as a crucial element of helping NEON achieve our mission. 

Head of Delivery

£62,000-£68,000 per annum (dependent on skills and experience) plus generous benefits

Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

About the role

Are you a strategic leader with a passion for delivering impactful projects? We’re looking for a Head of Delivery to oversee and lead the delivery of capital projects greater than £25k, making a tangible difference in grassroots sports facilities.

As the Head of Delivery, you’ll play a pivotal role in ensuring the successful delivery of a range of priority projects, including 3G FTPs, changing facilities, grass pitches, PlayZones, and Hub sites. You’ll ensure these projects meet the needs of local communities and stakeholders, promoting multi-sport participation and inclusivity. Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all projects align with the Football Foundation’s strategic goals and investment priorities.

This is an exciting opportunity to make a lasting impact on sports facilities across the country, while leading a talented team and shaping the future of grassroots sports. If you're an experienced project leader with a passion for community development, we'd love to hear from you!

Key responsibilities

· Oversee the development and maintenance of a robust pipeline of high-quality facility projects that deliver long-term value and benefit to local communities.

· Provide strategic leadership to ensure facility projects align with the Foundation’s strategy, and drive execution for maximum impact.

· Ensure projects reflect the needs of local communities and stakeholders, fostering multi-sport participation and inclusivity.

· Mentor and develop a team, creating a collaborative environment, where everyone is aligned and working towards shared goals.

· Continuously refine methodologies and workflows to ensure efficiency, consistency, and improved project outcomes.

· Assist in high-profile funding discussions, maximising contributions and ensuring the best outcomes for each project.

· Lead rigorous peer reviews and ensure high-quality, consistent assessment reports.

· Oversee the transition of projects from approval to construction, ensuring timelines are met and risks are managed.

What are we looking for?

· Proven experience in project delivery, particularly with capital projects above £25k, preferably in the sports or community development sector.

· Strong leadership and team management experience, with the ability to motivate and develop teams across multiple functions.

· Deep understanding of grant management systems and project execution, including budgeting, risk management, and quality assurance.

· Excellent communication and stakeholder engagement skills, with a track record of driving collaboration and community involvement.

· Ability to think strategically and ensure projects align with the Foundation’s strategic priorities and provide long-term value.

· Strong problem-solving and negotiation skills, with the ability to manage complex and high-profile projects.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £62,000 - £68,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Sunday 6 April 2025 at 00:00

First interviews will be held via MS Teams and are currently scheduled for 15 April 2025.

Second-stage interviews will be held in person and are currently scheduled for 22 and/or 23 April 2025.

Please note that you must be eligible to work in the UK to apply.

Are you a proactive fundraiser with a proven track record of raising funds from individuals?  Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

The Opportunity 

We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income. 

With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact. 

You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns. 

This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission. 

What You’ll Bring 

• Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors. 

• Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing. 

• Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Offer 

• Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit. 

• Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

Ready to Make a Difference? 

If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.