Health Management Jobs

Policy Officer

Hours: 35 hours a week. Flexible working considered.

Salary: £40,553 - £44,821

Contract: 12 month fixed term contract

Location: London (with hybrid working options)

This is an exciting policy role in our committed team leading the fight to end child poverty in the UK. With a new government in place, this is a great time to join CPAG as we look to influence policy makers and parliamentarians to ensure child poverty is high up the agenda, and evidence-based policy solutions are adopted to effectively tackle child poverty.

We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.

You will play a key role in writing high quality consultation responses, briefing papers, reports and other policy resources promoting CPAG's wider policy calls.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Policy Officer job pack and application from our website. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack. 

Closing date for applications: noon Wednesday 14th August

Interviews will be held in London on Wednesday 21st August / Thursday 22nd August

Senior fundraising operations & prospect development executive

Are you an experienced prospect research professional who’s passionate about working with fundraising teams to improve processes and ways of working? Here at Sue Ryder we are looking for a self-starter to join us in blended role which support our fundraising operations development work and delivers our prospect research function.

If this sounds like you, come and join our team and contribute to the incredible work that we do across Sue Ryder.

The Senior Fundraising Operations & Prospect Development Executive sits within our busy and growing Supporter Experience, Data and Insight Team and reports to the Fundraising Operations Development Manager. Working collaboratively with the other Senior Executives in the team, you will be a key member of our SEDI Management Team delivering on key priorities.

You will be responsible for:

• Supporting the implementation and management of Sue Ryder’s world-class fundraising operations model and working with our internal teams to review and improve key processes and policies which support our fundraising activities.

• Support our High-Value fundraising, both at a National and Community level, by providing prospect research and insight and overseeing all the processes for management of this activity.

Key skills and Knowledge

• An understanding of the role of fundraising operations within a charity environment.

• Be proficient in using relationship management databases and an understanding of data management best practice, preferably some previous experience in using CRMs

• Knowledge of prospect research strategies, specialist tools and techniques within a fundraising context.

• Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career. We appreciate this role is looking for a range of experience and knowledge and would encourage you to apply even if you feel you only meet some of the criteria outlined. We are also happy to provide more detail about the role to anyone that is interested in applying.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

- EAP support scheme

- Staff discount with thousands of retailers

- Enhanced maternity, paternity and adoption pay

- and lots more. Please visit our careers website for the full list.

Closing date: 31st July

1st Interview date: 6th and 7th August -2nd Interview date 125th August

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.

A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
• Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
• Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
• Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
• Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
• Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
• A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.

We give you: 
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

Click the apply button to apply now.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 9.00 am 13 August 
INTERVIEWS: 3/4 September

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £16,731 (includes London weighting)

Location: To cover the London area, ideally based in West London or within commuting distance

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.

Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: late August

 

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

 

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Annual travel card (zones 1-6)

· Be part of a skilled, friendly team with an engaged Board of Trustees

 

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

 

Specifically Seeking Candidates With:

- Living in the London area, ideally based in West London or within commuting distance

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Work setting: Hybrid with an average of 2 office days per week dependent on meetings

Salary: £36,967 to £39,608

Contract: Permanent, Full-time (35 hours per week)

Location: London

Are you an experienced Executive Assistant who is used to providing confidential, efficient and adaptable support to senior leaders? Do you thrive in a dynamic environment where your contributions directly impact the success of the organisation?

TPP are recruiting an Executive Assistant on behalf of our client, a charity focused on providing support to young people facing health issues.

The Role

As an Executive Assistant, you will support the Chief Executive and Chief Operating Officer, ensuring they are effectively connected with the wider organisation and external stakeholders. You will provide confidential, efficient, and adaptable support, working alongside a dedicated PA team to ensure seamless governance and decision-making processes.

Main responsibilities

• Serve as the first point of contact for the Chief Executive and Chief Operating Officer.
• Maintain the highest level of confidentiality and adherence to internal policies.
• Manage calendars and schedules, prioritising requests and appointments.
• Organise and support meetings, including preparing agendas and briefing materials.
• Assist with the production of Board packs and liaise with Board members.
• Coordinate travel arrangements and manage correspondence.
• Screen calls and enquiries, addressing them as appropriate.
• Conduct research and follow up on action items, ensuring timely completion.
• Produce documents, reports, and presentations as needed.
• Attend select meetings, take notes, and ensure follow-up on actions.
• Handle HR and Finance administrative tasks, including budget tracking and expense management.
• Collaborate with the business support team, providing cover during absences and peak times.

Essential requirements:

• Excellent interpersonal and communication skills.
• Experience as an Executive Assistant at a senior level.
• Strong organisational skills, including diary and travel management.
• Proficiency in Microsoft Office and virtual meeting technology.
• Eye for detail and a commitment to confidentiality and GDPR compliance.
• Initiative to anticipate problems and provide effective solutions.
• Ability to work flexibly and professionally.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! Deadline for applications is 5pm on Friday 2^nd August.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

ISAPS is looking to appoint a proactive, adaptable, and highly organised Executive Assistant to join our small dedicated remote-working team.

This is an exciting time to join us and take the next steps in your career: the successful candidate will enjoy a variable and broad workload, engaging with international stakeholders at all levels, and will have the opportunity to take responsibility, work independently and develop in the role.

About the role:

The Executive Assistant provides comprehensive support to our Executive Director to coordinate all aspects of our business; working with our Board and committees to take our services to our international community of plastic surgeons to the next level, and to further our mission to improve education in our field for the benefit and safety of patients.

You will be the first port of call for the Executive office, responsible for managing communications; coordinating meetings; preparing reports and presentations for the Board; supporting the development and project management of strategic initiatives; and maintaining, delivering and improving high-quality office management systems and processes across the organisation.

About you:

Educated to degree level, with strong demonstrable experience in a relevant role (preferably but not necessarily gained within a membership organisation, university or medical environment), you will be comfortable working at pace on your own initiative. We would like to hear from candidates who will embrace and enjoy the opportunities, and challenges, of working in a small ambitious organisation: able to manage multiple projects concurrently and to build effective relationships.

Key attributes will include:

• Demonstrable experience in a relevant role, including working with Boards.
• Highly organised, with exceptional competence in MS Teams and Office 365, including report writing, managing data in excel and preparing PowerPoint presentations.
• Adept at analysing and evaluating needs quickly, managing conflicting deadlines, and able to see tasks through to completion in a timely manner.
• Energetic, enjoys working at pace, and taking initiative and responsibility within a small team.
• Demonstrates strong customer focus, attention to detail and a commitment to the highest quality outputs
• Skilled at developing relationships and welcomes the opportunity to work with medical professionals in an international environment.
• Self-motivated: effective working from home, whilst equally happy to travel to work or meet colleagues in London, or to represent ISAPS at international events when needed.
• Proactive, adaptable, resilient, diplomatic, solutions focused and culturally aware.
• Whilst English is the official language of ISAPS, other European languages may also be an advantage.

About us:

The International Society of Aesthetic Plastic Surgery is registered as a non-profit organization in the USA and is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. We do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange. We currently serve a growing membership of more-than 5,000 Board certified plastic surgeon members in 117 countries.

Our team is international too: small but highly effective, we work together remotely, across international boundaries, to make a big difference for our international community.

Reporting to: Executive Director
Tenure: Full time (5 days per week), permanent
Salary: Depending on skills and experience [£35K - £42K]
Location: Home working, ability to travel to London 1-4 times per month

Benefits:

• 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year)
• Holiday entitlement increases with service
• Matched Pension Plan
• The opportunity for growth, responsibility and ownership

Process:

Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.

Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.

Closing Date: 9am August 9th
Interviews: Shortlisting (ongoing)
Final interviews: Thursday August 15th

We reserve the right to close the vacancy early in the event of a very large number of applications.

You may have experience of the following: Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator; Project Support; Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin; Business Support Officer; Operations Coordinator; Senior Executive Assistant, Executive Support; Education coordinator; Partnerships coordinator; Engagement coordinator;

REF-215802

£31,133.37 per annum

Edinburgh/Aberdeen/Dundee/Glasgow Office – hybrid working

Fixed Term until 31st March 2026

37.5 hours per week

Closing date: Monday 12th August at 11:30pm

Do you have some experience of advice work, an understanding of money and debt support and a real desire to develop your knowledge within this field? Then join Shelter Scotland as a Money & Debt Housing Rights Worker and you could soon be playing an important role in helping to build the financial resilience of people in Scotland with poor financial health.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health which may negatively impact their housing situation. The project aims to improve and challenge financial resilience by delivering specialist advice and intervention and gaining evidence and insight into the issues.

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived experience is at the heart of everything we do.

About the role

You’ll be responsible for providing money and debt advice, advocacy and casework to clients, including homelessness prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience workshops to a variety of audiences, including clients and their families, local professionals and volunteers.

About you

To succeed, you’ll need to be used to working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points below of no more than 350 words each. Please follow the STAR Format (Situation, Task, Action and Result) when answering the below points.

• Confident and effective communicator
• Ability to work collaboratively
• Enthusiasm for delivering workshops and presentations
• Strong organisation and record keeping ability
• Experience of advice work - ideally with a focus on welfare benefits/money & debt issues

Please also ensure you demonstrate how you address the behaviour below throughout your responses also:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Benefits

We offer a wide range of benefits, including 30 days of annual leave plus 8 bank holidays, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Home based within South East region

About us

Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.

Volunteering is at the heart of the RNLI, and we have over 35,000 volunteers in a variety of roles from operational crew and lifeguards to water safety and fundraising volunteers. This is a great time to enjoy the RNLI People Team as we regionalise the delivery of HR and volunteer service to the 6 RNLI regions.

Home based within the region, with regular travel to the regional office in Poole and other sites across the area, you will report to the Regional People Lead and work closely with the People Advisor. Understanding the opportunities within your region, working with the local leadership team and your peers in the wider People Team you will be responsible for supporting great ‘people’ service and delivery.

This role is home-based and includes extensive travel across the region, often outside of regular business hours. Occasional travel to our Support Centre in Poole is also necessary. You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan option

Your Role

We are seeking to recruit a Volunteering Adviser to join our team in the South East area. For us, this reaches from Swanage to Southend -on- Sea also includes London.

As a Volunteering Adviser, you will work closely with a range of stakeholders across the organisation, supporting the development of volunteering across the South East region, and the wider RNLI.

This will include:

• Implementation of initiatives to improve the volunteer experience.
• Developing sustainable opportunities along with taking a proactive approach to how we support and manage volunteers.
• Providing staff and volunteers with expert advice and guidance in all aspects of volunteering including areas such as recruitment, retention, problem solving and recognition.
• Supporting local implementation of the volunteering strategy.
• Assisting with the development of volunteer management toolkits and support managers in the use of these.
• Delivering volunteer management training workshops to diverse groups of volunteer managers both in person and virtually.
• Being an ambassador for volunteering and ensure it is championed at all levels.
• You will also be required to support a volunteering helpline service for approximately 2 weeks a year (until 8pm weekdays and 10am – 4pm weekends).

About You

To be our Volunteering Adviser you will need:

• Extensive volunteer management experience.
• Confidence in delivering face-to-face and virtual workshops.
• The ability to manage a complex workload.
• Experience in handling volunteering problem solving issues is desirable. In this role you will need to be able to work and plan autonomously. You will also need to have a proactive and flexible approach to work along with excellent interpersonal skills.
• This post requires a valid driving licence.

For more information and to apply, please visit our jobs page.

Closing date: 4 August 2024.

First interviews: 8 August 2024.

Second interviews: w/c 12 August 2024.

The RNLI is committed to safeguarding, ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Fundraising and Training Coordinator 

Birmingham 

£24,804 (£19,843 pro-rata) per annum 

30 hours per week - either be 4 full days or 5 shorter days (happy to talk flexibility) 

Our client is looking for a conscientious and organised individual to provide exceptional support as part of their fundraising and training team. You will assist in the coordination of several key projects and ensure professional administrative support is provided to their External Training Lead and the Fundraising Lead. Their External Training team deliver courses like Mental Health First Aid to over 2,000 people per year. In the last five years they have also raised nearly £1m through fundraising, which they are able to invest in key services.  You will be integral in supporting both these areas to achieve their strategy as a charity. In this varied role, no two days will be the same, from supporting at fundraising events, to booking people into training courses or responding to invoicing and finance requests. You’ll feel at ease working on multiple projects simultaneously, adapting to new challenges and providing excellent administrative support 

You’ll have experience within an administration or coordination role, with good IT skills including Word, PowerPoint, and Excel with the ability to manipulate data, export information and present information in a logical format. You’ll be proactive and innovative, demonstrating how to think out of the box to generate new ideas and identify solutions to problems. An excellent communicator, you’ll be able to build good working relationships with both internal and external stakeholders, managing expectations and ensuring that time critical deadlines are met. You’ll be able to multitask and adapt to changes in the projects or priorities. 

Rewards: 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training Programme. 

Our client's people are key to their success and they are recognized as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties and they particularly encourage applications from Black, Asian and minority ethnic members of their local community. 

The closing date for applications is Sunday 4 August 2024 

Interviews will take place on Wednesday 14 August 2024 

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.

£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management

Desirable:

- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Prospectus is delighted to be working with Your Place for their new Facilities Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.

Please note this is a full-time role being offered on a permanent basis.
 
The facilities Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
 
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
 
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Job Purpose

Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.

As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.

You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.

What you’ll do

Individual Giving

· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.

· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.

· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.

· Explore, develop and test new ways of recruiting new donors and generating income.

· Lead the creation of a strategy to re-activate lapsed donors.

· Develop and implement plans to recruits payroll giving donors.

· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.

· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.

· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.

· Project and forecast income.

· Support the development of a mid-high level donor strategy.

Fundraising administration and processes

· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.

· Capture monthly income from the different individual giving income streams on the fundraising database.

· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.

· Project and forecast income and contribute to annual operating plan.

· Ensure the website is up to date with individual giving fundraising activity.

· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.

· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.

· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.  

 

Other Duties

· When required, support in taking donations or setting up regular donations over the phone.

· During peak campaign periods support in the processing of donations.

· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.

· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.

 

What you’ll bring

Experience:

· Minimum 2 years’ experience within a similar role.

· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.

· Experience of managing individual relationships.

· Experience of developing existing income streams and new successful fundraising initiatives.

· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.

· Experience of working in a target driven environment and of meeting or exceeding targets.

· Proven experience of copywriting and storytelling to create engaging content.

· Experience in project management, reporting and analysing results (desirable).

· Experience of using website content management systems (desirable).

· Experience of monitoring budgets (desirable).

· Experience of using Raiser’s Edge or similar CRM (desirable).

· Experience of monitoring budgets (desirable).

Qualifications:

· Member of the Institute of Fundraising (desirable).

Knowledge, Skills & Qualities:

· Knowledge of Gift Aid, GDPR and fundraising best practice.

· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.

· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives. 

· Strong people skills with the ability to develop and cultivate relationships.

· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.

· Ability to win people over and convey ideas succinctly and persuasively.

· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.

· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.

· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).

· Ability or knowledge of storytelling techniques in fundraising (desirable).

· Confidence in public speaking and to a range of audiences (desirable).

Additional requirements

· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.

· The role requires occasional travel in Scotland and occasional weekend work.

· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.

· Commitment to work alongside and support volunteers.

· An understanding of and commitment to equal opportunities.

· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)

· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.

· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.

· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Tower Hamlets. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets and consists of one high support building with 20 flats and two low support buildings with 20 lower support flats spread over two sites within close proximity.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a nighttime routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Role

35 hour per week

We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

This role involves supporting the Food Service Manager in leading the food service team to deliver exceptional service and exceed visitor expectations. The successful candidate will implement and uphold service standards as outlined in the Food Services Strategy, ensuring top-tier service, presentation, and cleanliness across our restaurant, coffee shop, and event center. In the absence of the Assistant Food Service Manager, the Front of House Team Leader will step in to oversee operations and maintain service quality.

The Front of House Team Leader will play a crucial role in liaising with the management team, maintaining positive relationships within the NMA, and ensuring front of house staff are knowledgeable about daily offerings. Responsibilities include supervising and guiding Food Service Assistants, resolving customer complaints efficiently, achieving sales targets, and ensuring compliance with food safety and health regulations. Additionally, the role involves managing stock and cash, assisting with stock takes, and training staff to deliver outstanding customer service.

Qualified candidates will have proven supervisory experience in a similar role and industry, with a good understanding of health and safety procedures and regulations. Strong interpersonal and IT skills, along with a commitment to the Arboretum's mission and values, are essential. Flexibility to work weekends and evenings is also required. Join us in providing an exceptional visitor experience at the National Memorial Arboretum.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We are committed to building a truly inclusive organisation of diverse people and perspectives.

We actively engage in a programme of work to develop our practices and we have set out our commitments to realise this ambition. We will keep listening, learning, and sharing our progress and impact.

We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.