Health Advisor Jobs in Watford, Hertfordshire
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Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role:
Support to Head of Advice and Support
- Line management of three case workers
- Deliver the service in accordance with Providence Row, policies & procedures and values
- Work to service improvement objectives and team plans
- Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
- Support management and other workers to manage any Incidents on site
- Contribute to partnership development
- Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients
Client support
- Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
- Assist managers and the frontline team to review client related incidents and follow up on complaints
- To ensure all clients are given appropriate trauma informed advice & support to improve their situation
- Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead
Team support
- Supervise three case workers
- Complete regular supervision, case work management and annual appraisals
- Contribute to the Providence Row assessment procedure
- Support colleagues with technical queries relating to case progression
- Attend training relating to housing advice and present the learning back to staff teams
- Ensuring the team are rehearsed in all policies and procedures
- Support the team to identify training for continued learning and development
Monitor and evaluate work, demonstrating impact
- Ensuring monitoring systems are up to date and that development is ongoing
- Assisting with the review of assessment and recording systems
- Working with other department leads on service user feedback collation
- Keeping accurate financial records of the teams expenditure
- Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
- Attend contract monitoring meetings alongside the Head of Advice & Support
Partnership Work
- Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
- Supporting the team with attendance at key networking events
- Contributing to the community engagement plan
- Contribution to fundraising and community events including open evenings
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.
Reporting to HR Business Partner – HR Operations
Department: Workforce (HR Operations)
Line management of : HR Assistant
Salary range: £37,000 - £40,000 per annum
Hours of work: Full time 36 hours per week (hybrid working, 3 days on site)
Location: Putney, South West London
Closing date: 03/10/2024
Interview date(s): TBC
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Hybrid working (3 days per week on-site)
- Yoga, Zumba running club and other Wellbeing Programmes
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and of recently becoming the first independent hospital to achieve the nursing accreditation ‘Pathway to Excellence’.
We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.
We have a passion for learning and development and supporting our staff through their career journey within the RHN.
About you
A fantastic opportunity has arisen for a proactive and experienced Senior HR Advisor to join our HR team. You will be responsible for providing specialist advice on the full spectrum of Employee Relations cases including absence, disciplinary investigations, grievance, performance management and organisational change, ensuring the delivery of an exceptional and timely service to stakeholders.
The post-holder will be proactive in taking the initiative to identify and deliver solutions for improvements to service delivery and will engage and upskill stakeholders to improve management competences to avoid litigation.
You will have direct line management responsibility for a HR Assistant and will support the HR Business Partner in identifying and delivering HR projects that add value to HR Operations processes and RHN stakeholders, improve the overall efficiency and effectiveness of our HR service, and help achieve the aims of our People Strategy.
We are looking for an experienced HR professional with a robust background in employee relations and a strong understanding of HR compliance and employment legislation.
To Apply
Please note we advise you to submit your application as soon as possible as we reserve the right to close this post at any time and will be reviewing applications as they are submitted.
Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.
Senior HR Advisor (Operational) – £37,000 - £40,000 per annum
We are working with a respected organisation in the healthcare sector that specialises in complex neuro-disability care. They are currently looking for a Senior HR Advisor to join their team within the Workforce Department.
This role focuses on providing expert HR advisory services across all aspects of employment relations (ER) and case management, including absence and performance management, grievance, and disciplinary cases. You will play a crucial role in supporting the HR Business Partner, managing a range of HR projects, and providing day-to-day guidance to managers on HR best practices.
Key Responsibilities:
- Managing the full cycle of employment relations (ER) cases, including performance, absence, grievance, and disciplinary investigations.
- Providing expert advice on HR policies, procedures, and employment legislation.
- Line management of an HR Assistant, ensuring high-quality HR service delivery.
- Collaborating with HR Systems & Compliance to ensure data accuracy and operational efficiency.
- Supporting organisational change and process improvement initiatives.
- Delivering HR projects that align with the organisation's People Strategy.
Key Requirements:
- CIPD qualified (or working towards qualification).
- Extensive experience in managing complex ER cases.
- Strong understanding of HR compliance, employment law, and best practices.
- Proven ability to manage HR projects and deliver process improvements.
- Excellent stakeholder management skills and experience in a fast-paced environment.
This role is ideal for an experienced HR professional with a background in employee relations, who is looking to make a real impact in a specialist healthcare setting.
If you're a proactive HR expert with a passion for delivering exceptional service, we want to hear from you!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Water Security Senior Advisor
Contract: Permanent, Full Time
Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- UK: £48,314 - £50,729 with excellent benefits
- Nigeria: 18,397,645 -23,445,232 NGN with benefits
- Nepal: 2,470,742 - 3,077373 NPR with benefits
- Ethiopia: 18,353 - 31,435 USD with benefits
- Rwanda: 26,700,728 - 36,196,712 RWF with benefits
- South Africa: 827,550 - 1,034,437 ZAR with benefits
- Uganda: 123,026,016 - 163,009,471 UGX with benefits
- Zambia: 461,019 - 645, 426 ZMW with benefits
About WaterAid:
Want to use your skills in water supply engineering, groundwater development and learning facilitation to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Advisor Water Security to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Water Security Senior Advisor is a senior position in the WASH Technical Effectiveness team, reporting to the Water Security Lead. The WASH Technical Effectiveness team is situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD).
IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange.
About the Role:
Reporting to the Water Security Lead, the Senior Advisor Water Security co-leads the delivery of core team responsibilities regarding the thematic areas of water and other closely associated topics. Applying a people-centered, systems strengthening approach to WASH, they provide high-quality specialist technical analysis, advisory, and support services to the design, inception, implementation, troubleshooting, monitoring, and/or assessments of WaterAid's programming worldwide, at both strategic and operational levels.
In collaboration with country, regional and global colleagues, they co-lead the facilitation of effective learning and management of technical and programme knowledge across the organisation, and co-leads the development of relevant standards and guidance.
The Water Security Senior Advisor will:
Provide and coordinate targeted technical support to Wateraid programming (approximately 50% of time)
- Provide in-depth strategic and technical advisory support on water security, water resources and environment, catchment and watershed protection, hydrogeology, water supply, water quality, services delivery and management models, engineering and procurement, assets management, resilience, sustainability, and/or other inter-related topics for high quality WASH programming in both urban and rural, low-income settings, including households, schools, health care facilities and/or other relevant public places, incorporating WaterAid's and the sector's leading practices, innovations and methods.
- Coordinate with other technical colleagues for coherent embedding of cross-cutting topics such as gender, climate, systems strengthening, finance, and partnerships.
- Provide high quality, detailed technical analysis and advisory support to project design, inception, implementation, troubleshooting, monitoring, and/or assessments.
- Co-lead the facilitation of thought leadership on these technical topics across the organisation. Act as a subject-matter authority.
Support programme learning and knowledge management (approx. 15% time)
- Co-lead capturing of organisational programme knowledge and experience on water-related topics.
- Co-lead facilitation of effective learning and knowledge management on these topics across the organisation. Guide and support country and regional colleagues to do the same.
- Identify knowledge and implementation gaps on these topics. Coordinate with relevant teams to develop and carry out practical research plans.
Support development of programme guidance and standards (approx. 5% time)
- Co-lead the development of water-related normative frameworks, standards and guidance materials for both internal and external audiences in collaboration with country, regional and global colleagues.
- Support country, regional and global colleagues to develop a consistent understanding and application of water-related technical considerations into WaterAid's core programme work, and in applying relevant guidance, standards and considerations to their specific context.
Support fundraising, external engagement, and communications (approx. 20% time)
- Support donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide strategic technical input into specific strategic initiatives and positioning alongside the other advisors.
- Coordinate with other teams in jointly engaging the WASH sector at all levels. Foster, promote and support global WASH related networks to enhance WaterAid's ability to share its experience and to learn from others.
Contribute to team processes (approx. 10% time)
- Be an integral part of the PSK team, helping to ensure the integration of our support work and a joined-up articulation of our core framing materials.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Strong technical experience in water supply engineering, groundwater development, water resource and environmental management, catchment and watershed protection, hydrogeology, water quality, service delivery and management models, procurement, asset management, resilience building, sustainability, and/or other inter-related topics across different settings, demonstrated through a progressive career record.
- A relevant post-Graduate degree or equivalent work experience.
- Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
- Ability to handle highly specialized, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
- Strong writing ability in English. Experienced in producing practical knowledge products targeting the needs of diverse audiences.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Solid IT skills, particularly with core Microsoft Office software.
- Ability to travel internationally up to 30%.
Although not essential, we also prefer you to have:
- Relevant technical experience in systems strengthening, sustainable development, sanitation, hygiene, behaviour change, health, gender, inclusion, environment and/or other WASH-related topics.
- Working knowledge in French, Portuguese, Spanish, and/or any language widely spoken in the countries where WaterAid has programming.
Closing date: Applications will close at 23:59 on 13th October 2024. Interviews will be held between 24th - 28th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'.
Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. Please answer the following questions in your covering letter:
- What is the biggest lesson you have learnt during your career when it comes to provision of technical support and advice?
- Imagine that you are remotely reviewing a funding proposal for implementation of small-scale solar-powered groundwater pumping schemes in a rural area of a Sub-Saharan African country. What specific checks would you do to ensure that the project described in the proposal was feasible to deliver in the chosen area?
- Briefly describe your top three skills / experiences that you feel meet the requirements of this role?
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the countries listed above. All of our UK based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
About the Role:
As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.
This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.
Key Responsibilities:
- Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
- Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
- Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
- Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
- Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
- Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.
About You:
- Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
- A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
- Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
- The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
- A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.
About us:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.
By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.
If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.
Important info:
Closing date: Sunday 13 October at Midnight
Rounds of Interviews: From Tuesday 22nd October
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £35,882 (outside London) £37,778 (inside London)
- 35 hours
- Permanent, full time
- Hybrid variable (with tie to London or Bristol office) or Home Based. Reasonable travel for in-person meetings required
- Advert closing date: 30 September 2024
- Telephone screening: W/C 07 October 2024
- First stage interviews: 17 October 2024 and second stage interviews: 22 October 2024 (both via MS Teams)
- Telephone screening will begin for longlisted applicants from W/C 07 October 2024. We anticipate these telephone calls to last no more than 15 - 20 minutes, with our aim being to understand the breadth and depth of your ER experience.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Human Resources Advisor with strong experience in employee relations and policy development to join our People Team. In this role, you’ll work closely with the HR Business Partners and act as the escalation point from our People Operations Team, offering comprehensive, pragmatic people advisory services across the organisation. You’ll support colleagues and managers on a wide range of HR topics, including employee relations, recruitment, and policy improvement.
This is a key role that doesn’t involve direct management responsibilities, but you will play a pivotal part in coaching and advising managers and colleagues. We’re looking for someone with strong interpersonal skills, a proactive approach, and the ability to handle complex HR cases with confidence and professionalism.
You’ll be joining a collaborative team committed to improving people processes and enhancing workforce diversity and inclusion.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Provide first-line people advisory support, managing employee relations issues such as performance management, grievances, and absence management.
- Assist with complex HR casework and organisational change programmes, including restructuring and redundancies.
- Collaborate with hiring managers to ensure an inclusive and diverse recruitment and selection process.
- Liaise with the People Operations Team to ensure all people changes are accurately reflected in our systems and payroll.
- Support the development and implementation of our People policies and processes across the organisation.
What do I need?
At Young Lives vs Cancer, we value diverse perspectives and unique skillsets. If you're passionate about making a positive impact but don’t meet all of the criteria or need a more flexible working arrangement, we still encourage you to apply!
The key skills we’re looking for in this role are:
- CIPD Level 5 qualification or equivalent experience.
- Strong working knowledge of UK employment law and HR best practices.
- Demonstrable experience in providing HR advisory support and managing employee relations casework.
- Excellent communication and relationship-building skills.
- A proactive, solutions-oriented approach with strong organisational and problem-solving abilities.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Commissioner Contracts/Housing)
Commercial Contracts Lawyer (for Commissioner contracts and housing agreements in the social care sector)
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of a national charity across England, Wales and Northern Ireland. They work closely with the Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
The charity offers flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in the Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contract drafting; advice and assistance to support the Personal Support (PS) Service Teams with the tendering and contracting process; working with different Commissioning Authorities of Social Care Services; and with the provision of suitable housing agreements
The Senior Legal Advisor will be required to review the tenders and contract terms in relation to the majority of PS contracts , some of which are multi million pound framework agreements, and put in place Direct Funding Contracts. In relation to Housing arrangements, the candidate will review and advise on Service Level Agreements (SLAs) and Housing Management Agreements (HMAs) with Housing Associations and other Housing Providers.
Qualifications required:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law,
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise with Commissioner contracts and in a similar role would be beneficial
· Experience and good technical expertise with social housing provider agreements (SLAs and HMAs) would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join the team.
The charity are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.
The charity are an equitable, diverse and inclusive organisation and particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Procurement and Fundraising. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join the Pension Plan where the organisation matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months.
· Membership of the Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through the YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About the organisation
The charity works in partnership with people with a learning disability, and all services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. This charity can give you that. You will have opportunities to develop as a person, colleague, leader and activist. They want to make you feel inspired to reach your potential.
Their work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Procurement & Fundraising)
Commercial Contracts Lawyer (for Procurement contracts and Fundraising).
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of Mencap across England, Wales and Northern Ireland. We work closely with Mencap’s Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
At Mencap, we offer flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in our Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contracts and documentation, advice and assistance to support all Directorates across Mencap, as part of Mencap’s internal procurement process and Fundraising Teams.
The Senior Legal Advisor will be required to work with different Teams and Directorates across Mencap to draft suitable and robust commercial contracts (including IT contracts); and standard terms and conditions; or review third party’s contracts and terms. Similarly, will be required to negotiate contracts and provide advice for the Fundraising Teams, and ensuring regulatory compliance and radar scanning for changes in law which impacts fundraising.
The Senior Legal Advisor will represent the Legal Services Team on a number of Panels and Committees, such as the Procurement Panel, and would be the lead point of contact with the Legacy Team.
Qualifications:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise in contract law and IT agreements
· Experience and good technical expertise in and awareness of regulation effecting fundraising agreements would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own workload.
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join Mencap. You can read more in depth information about this role in the Job Description.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Commissioning Contract and Housing Agreements. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity for a senior HR Admin transitioning to managing an HR standalone function. This is an interim full-time role based in Farringdon, with occasional travel to Bristol. You will have the opportunity to significantly contribute to the development of the HR function at Deighton Pierce Glynn (DPG). The role supports all aspects of HR administration, the activities relating to recruitment & development, diversity & inclusion, promoting positive employee relations, reward, wellbeing and helping to ensure relevant HR policies and procedures are understood and followed. You will have the opportunity to work with the DPG team and the Senior HR Consultant, collaboratively, to develop the HR function, putting in place more structure and consistency at DPG. You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.
You will have the ability to truly grow and develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.
Requirements:
- At least 2-4 years’ experience in a Senior HR Admin role with some generalist background including supporting ER cases.
- A desire to continue developing your HR experience, including studying the CIPD, and growing your career in this area.
- Able to demonstrate professionalism, discretion and confidentiality at all times.
- Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through fair and consistent approach to developing HR practices that support their growth, motivation and well being.
- Strong organisational skills and attention to detail.
- Confident using excel, word and PowerPoint.
- Ability to work at pace and multitask.
- There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.
New Citizens’ Gateway is a registered charity with the aim to improve the quality of life and promote the physical, social and mental well-being of refugees and asylum seekers helping to reduce health inequalities, social exclusion and poverty and enabling positive integration.
We are seeking to enlist an experienced Refugee General Adviser to become a valuable member of our vibrant and active advisory team. Your role will involve offering information and guidance on matters such as accessing welfare benefits, PIP, housing, NASS support, education, employment, and training. This assistance will be provided not only at our office but also via phone and during community outreach initiatives.
You should possess substantial experience in offering direct advisory support to clients, collaborating with statutory services, and possessing a comprehensive understanding of the challenges encountered by Asylum Seekers/Refugees, as well as the available resources for their aid. Additionally, you will need the capability to deliver training and workshops, function effectively as a collaborative team member, exhibit adept negotiation and communication abilities, and manage demanding situations with minimal oversight.
If you're ready to make a positive impact and support refugees and asylum seekers on their journey, we invite you to consider joining the New Citizens' Gateway.
Benefits:
- 26 Days annual holiday + Bank Holidays
- 6% Employer's Pension Contribution
- Employees Assistance Package
- Hybrid Work
- Training Opportunities
Interview date: 3rd October 2024
Please keep this date free.
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Job description
The aim of this exciting role is to contribute to the delivery of Mind in Tower Hamlets (MITHNR) and East London Foundation NHS Trust’s (ELFT) Talking Therapies Employment Advice Service.
Purpose of the role
To provide employment advice to patients accessing ELFT NHS Talking Therapies, supporting patients to gain and/or retain employment via one to one information, advice and guidance sessions. This role is part of the national Employment Advice in NHS Talking Therapies programme and has been accredited by the Matrix standards for information, advice and guidance.
Adopting our organisational culture
We have a strong reputation for delivering high quality services and achieving positive outcomes.
Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Role Specific
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Manage allocated service project and work with the team to ensure referrals are received on time
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
General
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external training courses, E-Learning, supervision, and staff team meetings and away days.
· Other than where central administrative support is available, to be administratively self-servicing.
You must have:
· At least 1 year of providing Employment Advice or equivalent work experience in Employment/IAG Sector
· Educated to degree level or equivalent work experience.
· Ability to provide 1-2-1-person centred employment advice
· At least 1 year’s case load management experience
· Demonstrable experience of working within a multi-disciplinary team and establishing good working relationships with other provider organisations, e.g., legal advice, job centres and HR
· Experience in offering advice around employment issues including welfare benefits
· Experience of engaging and working with employers in supporting people to gain and retain employment
· Experience of using client database systems and IT systems
· Understanding of Adult Safeguarding principles
· Ability to work well under pressure and deal with conflicting demands and plan, prioritise and manage deadlines and workloads.
· Good understanding of legislation, good practice and
· guidance in relation to employment rights, disabilities, and welfare benefits
· Understanding of the challenges faced by employers when supporting employees with common mental health difficulties
· Ability to actively listen to clients’ needs and offer advice in a non-judgemental way
· Demonstrate the ability to work as part of a team in a diverse environment
· Excellent IT skills including Word, Excel and Internet including database systems
· Demonstrable ability to engage with people from all backgrounds and a commitment to Equality, Diversity, and Inclusion practices.
The benefits of working for the organisation include 28 days annual leave + Public Holidays, Development and Growth opportunities, Company Pension Scheme and an Employee Assistance Programme.
Post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.
As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for Team Managers to join the STEP team, to oversee a team of 15 to 20 Remote Employment Advisors who provide employment support to refugee clients across the UK.
You will be responsible for:
- Providing effective leadership, guidance, and support to a team of Employment Advisors
- Monitoring and management of workflow for STEP Employment Advisors
- Provide ongoing coaching and mentoring to enhance the performance and professional growth of team members.
- Quality assurance of STEP programme delivery
- Management of the referral process for STEP participants
- Monitoring and Reporting (programme outcomes and budget)
About you
We are looking for candidates who have:
- Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
- Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
- Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
- Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Interviews will be held on Tuesday 8th October
Bringing life-changing action to people in crisis around the world
Please note that this role is based at our Old Windsor centre.
Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.
We are now looking to recruit a Canine Behaviour and Training Advisor for our team in Old Windsor. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats:
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th October 2024
Interview date(s): 24th & 28th October 2024
For full details, please download our recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Main Roles
- To provide advice and casework at OISC Level 2/3 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteer
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the OISC and / or Solicitors Regulations Authority (SRA) standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with OISC registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Iimmigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work.
- Undertake any other work as may be reasonably requested.