Head Of Supporter Experience Jobs

Location: London (2-3 days a week, 2 days from home)
Salary: £40,000-£50,000
Contract: Permanent, Full-time/Part-time, Flexible working available

We are Justice and Care, a dynamic, global force striving to end modern slavery. We are seeking an experienced, pragmatic, and holistic HR leader to drive our people strategy in the UK. As the UK HR Lead, you will play a pivotal role, offering HR expertise that supports and enhances the capabilities of our team, all while ensuring compliance, engagement, and well-being.

What you'll do:

• Be a strategic HR partner: Work with UK leadership and employees to deliver HR solutions that align with our mission and drive performance.
• Champion employee well-being: Create an inclusive, supportive, and engaged work environment where every team member can thrive.
• Lead recruitment and onboarding: Ensure smooth transitions for new hires, while upskilling managers in best hiring practices.
• Tackle challenges head-on: Handle employee relations with sensitivity and pragmatism, providing solutions that keep the team moving forward.
• Drive continuous improvement: Optimize HR processes through technology, develop policies, and contribute to the global HR strategy.

What you'll bring:

• CIPD Level 7 or equivalent HR experience.
• Strong knowledge of UK employment law and experience managing diverse HR cases.
• Pragmatic problem-solving skills, paired with empathy and the ability to influence at all levels.
• A passion for creating a positive, collaborative, and dynamic work environment.
• A proven ability to work independently while contributing to a wider mission-focused team.

If you're an innovative, relationship-driven, and hands-on HR professional ready to take on a standalone role, this is your opportunity to shape the future of our organisation and make a real difference.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.

To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

‘’After the diagnosis, I was referred to Teesside Hospice for the Day Hospice to get help with the emotional effects of the illness, and with my medication. I was so apprehensive, I thought it was a place where you go to die. I was wrong. It’s not about death at all. Everyone at the hospice encourages you to be the best you can be every day’’.

For over 38 years Teesside Hospice has been committed to changing lives across Teesside & North Yorkshire by supporting people and families who’ve been affected by a terminal illness. They provide specialist palliative care and wellbeing activities alongside grief & trauma counselling services for adults and children across the region. Helping them to make the most of every day, ensuring they receive the best possible care by creating experiences and memories that last a lifetime.

The life changing services the Hospice provides are available free of charge to the people who need them most. Despite costing over £3m a year to run, the hospice is largely dependent on fundraised income, with over half of that coming primarily from fundraising activities across Teesside and local residents via retail sales in their shops.

We are now looking for an experienced and ambitious Head of Fundraising to lead the dedicated Fundraising Team at the hospice to ensure financial sustainability of the organisation’s services.

The Role

As the Head of Fundraising, you will be responsible for leading and developing the fundraising department. Duties will include:

• Working alongside the Director of Income Generation to create, develop & deliver a fundraising strategy to support the Hospice’s new objectives
• Lead, mentor, and develop the fundraising team, setting clear objectives and providing ongoing support and training.
• Planning and overseeing the delivery of excellent stewardship of supporters to maximise donor loyalty and lifetime value.
• Recruit, train, and manage volunteers to support fundraising activities.
• Identify new fundraising opportunities and innovative approaches to diversify income streams.

The Person

We are looking for a skilled Head of Fundraising with proven experience to take this established fundraising team to the next level. You should be a flexible and resilient leader, adept at encouraging a culture of innovation within the fundraising team, fostering creativity and continuous improvement.

Bringing with you unrivalled communications skills you will be the primary point of contact for fundraising related inquiries and represent Teesside Hospice at external events and meetings. Ideally you will have the ability to nurture relationships with existing and potential supporters, creating sustainable income from multiple streams.

Why Teesside Hospice

Teesside Hospice offers a fantastic environment to work in and a Hospice Hero’s rewards package for all staff, just some of the benefits included are:

• Competitive pay
• Flexible working
• Free parking
• Generous annual leave
• Blue Light Card & Charity Workers scheme
• Scope for progression
• Employee Assistance Programme
• Free coffee & cake on your birthday

This hugely exciting role is permanent, full-time and based at the Hospice in Middlesbrough, with the potential to work some days from home once established in the role.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

About MAP

We are advisers, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them.

At MAP we work for social justice. We are an inclusive workplace, welcoming everybody to bring their authentic whole selves to work every day. Upholding equality at MAP is not only about eliminating discrimination; it is about actively recognising and valuing difference; making the most of everyone’s potential.

About the Role

We are seeking a leader who truly embodies our values and shares our vision for advancing youth work. The ideal candidate will be a dynamic, strategic thinker with a proven ability to guide teams to success. You should be someone who can inspire and motivate, while also providing the strategic direction necessary to drive our youth work services forward.

If you are passionate about shaping the future of youth work and ready to make a significant impact, we want you to lead our Youth Work service. In this role, you'll inspire a dedicated team, fostering a collaborative and high-performing environment with clear goals and accountability. You will manage every aspect of our projects—from planning and execution to monitoring and completion—ensuring effective use of resources and budgets. Additionally, you will drive innovation by developing and implementing processes that continually enhance our service delivery and meet the evolving needs of young people.

This is a unique opportunity to join our SMT and make a lasting difference in our community.

 About You

 A proven leader with a passion for youth work and a track record of successfully managing teams and projects.

Excellent communication and strategic thinking skills, with the ability to inspire and guide others.

A commitment to continuous improvement and a deep understanding of the challenges and opportunities in youth services.

This is a fundamental role within the MAP Senior Management Team and is an ideal opportunity for an experienced leader or for someone looking to develop their career within Youth Work. Either way, you will have a genuine desire to deliver youth services that enable and amplify youth voice.

The Talent Set are delighted to partner with Moorfields Eye Charity to support their recruitment of a brand-new Head of communications. This is a permanent opportunity offering a hybrid working pattern. The salary for this role is between £52,637-£61,409 depending on experience.

Supported by its six-year strategy (2021-2027), Moorfields Eye Charity has ambitious and exciting plans to grow to become a £10 million a year charity and more widely embed a culture of philanthropy across the Moorfields family (including Moorfields Eye Hospital, UCL, the Friends of Moorfields and Moorfields Private) whilst delivering on its current £100 million fundraising campaign creating the centre for advancing eye health (an initiative known as Oriel).

In support of its ambitions, the Head of communications will develop, lead and deliver the charity’s integrated communication programme and strategy focused on increased sustained and strategic visibility of the charity and its work together with supporting the delivery of its fundraising and grant making priorities.

The post holder will lead the communications team at the charity to ensure that communications activities support the charity’s vision and maximise delivery of its plans. The post holder will be responsible for building strong and sustained relationships with peers and leaders across the Moorfields partners shaping and delivering effective communications strategies in support of the charity’s goals.

Key experience includes:

• Extensive experience in communications planning and delivery, particularly in support of fundraising and grants making programmes and strategies
• Strong knowledge of developing and delivering effective organisational cross channel communications strategies
• Supporting communications around impact evaluation and reporting
• Proven ability leading a communications team
• Liaising and influencing high-level executives and key stakeholders
• Knowledge of working in a charity, health or research setting
• Preparing, managing and monitoring annual plans and budgets

To be considered for this position please apply with your CV and covering letter as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

JOB PURPOSE
Following a period of significant growth, Global Grooves is looking to appoint a highly experienced and strategic fundraising professional with a proven track record of securing significant income through bid writing, tenders, corporate partnerships and other fundraising to join our team.

Working with our senior management team and board to help shape organisational strategy and align fundraising activity to meet ambitious goals, the right candidate will leverage their experience and contacts to consolidate existing income streams and identify new opportunities for growth.

WHO WE ARE

Since 2003, Global Grooves has brought inspirational Carnival practice from around the world into communities across the north of England and internationally. We are passionate about embracing authentic, diverse art forms with integrity and respect, and developing a distinctive UK Carnival aesthetic. Global Grooves is a fully Charitable Community Benefit Society with limited liability registered with the FCA. Society number 7807.

Details in a snapshot

Job title: Head of Development & Fundraising
Salary: £42,000 pro-rata. Part Time Role: 3-5 days per week (*there may be opportunities to extend to up to 5 days, if a business case can be made). Working hours can be flexible.
Reports to: CEO
Line management: Ad-hoc Freelance fundraising support.
Contract: Minimum 2 year fixed term contract, extension possible.
Location: The Vale, Unit 2 Vale Mill, Micklehurst Road, Mossley, OL5 9JL. Hybrid working option is available.
Probation period: Reviewed at 6 months.
Benefits: Annual leave entitlement is 20 days a year plus public holidays. Pension: Auto enrolment begins three months after start date. Vitality Health insurance following probation. Flexible working.
Closing date: Midnight on Sunday 20th October

For more information and to download the job pack

The Global Wind Energy Council (GWEC) is exclusively partnering with Robertson Bell, in our search for a Head of Finance to join our team on a permanent basis. GWEC’s mission is to ensure that wind power establishes itself as the answer to today’s energy challenges, providing substantial environmental and economic benefits.

The Head of Finance is a new role which supports the growth of the global finance team in line with the rapid organisational growth and spread internationally. The Head of Finance role shall provide financial leadership, alongside the CFO, through proactive engagement with each business unit vertical, robust support, monitoring and challenge of financial decision-making in context of plans and strategic directives informing key decisions across the Global Organisation.

The organisation:

We are a high-profile non-profit organisation and trade association leading the international clean energy transition as the world seeks to stay within 1.5c global warming target. We have innovative programmes and collaborations promoting sustainable offshore and onshore wind development, mentoring women working in wind industry, education and energy access. 

GWEC are a Belgium registered association with subsidiary companies and offices in the UK, India, China, Portugal, Singapore, UAE and Vietnam and a global staff of around 75. We have grown our revenue five times in as many years and have bold growth plans over the next decade as we seek the urgent scale up of wind and clean energy in new and existing markets. We have over 20 live grants of up to $4m in value to support our work, particularly in the regional focus markets such as Southeast Asia.

The key duties of this Head of Finance are as follows:

• Prepare annual global organisation budgets by entity, business unit and project.
• Prepare multi-year forecasts and financial plans built on known and likely projects, activities, expected growth and blue-sky scenarios.
• Prepare regular financial performance reports for the Executive Committee and Board.
• Have critical oversight of the global results consolidation.
• Lead the Global Finance team with 3 direct reports and outsourced local relationships for each office jurisdiction.
• Prepare quarterly global and entity forecasts and supervise cashflow.
• Hold oversight of global fiscal and tax compliance.
• Plan, forecast and monitor recovery of funds from grant funded projects.
• Promote the visibility of financial data and outputs to stakeholders through continuous improvement and integration of finance and related systems and processes.
• Deputise for the CFO on Financial matters at Senior Management Team and Executive Committee meetings as required.

The successful candidate will have:

• Qualified as an Accountant: ACA, CIMA, ACCA or equivalent.
• Non-profit experience, particularly with grants and project financial reporting.
• International experience – ideally at HQ group level (non-profit or commercial) demonstrating an understanding of cultural and logistical challenges.
• Excellent FP&A experience, including modelling, budgeting and forecasting.
• Experience of managing a finance team.
• Experience providing a proactive partnering role to business operations, especially in ensuring achievement of budgets
• The willingness to travel internationally to other GWEC offices on an infrequent basis.

Candidates must live within a commutable distance from our offices in Southwick, Brighton, although opportunities to work from home will be on offer for 3-4 days per week.

The deadline for applications is on Sunday 6^th October but applications will be under continuous review in advance of this date, so submit your CV today to make sure you don’t miss out! 

Today, Ochil Tower School is a thriving educational and residential community, where 27 children and young people, aged 8-21, with special and complex additional support needs live, learn and grow together.

The School is part of the Camphill Community which comprises 11 different Camphill sites in Scotland.  

Ochil Tower School is set in seven acres of stunning Perthshire countryside. This enables its children and young adults to feel more relaxed and better able to forge relationships with peers and staff. They are then more able to build self-esteem, confidence and their capacity for resilience.

The School provides excellent care and education and is not short on ambition. In October 2018, it opened a new Life Skills Centre. This facility is for young adults aged 18 – 21 and is designed to help them so that they are better prepared for the challenges of living an independent adult life by developing their skills in learning, life and work. OTS is now focussed on extending the residential provision to 52 weeks. The Board of Trustees have a commitment to further enhancing and developing their residential houses and plans to build new educational facilities for the school.

Ochil Tower School is now looking for a Head of Care who will form a key part of the Leadership Team, working under a highly experienced and dynamic Executive Director.  The Head of Care would be effective in collaborating with the education team, parents and carers and a range of other partners to meet the needs of our children and young people. 

The Head of Care will liaise with members of the school community primarily but will link in with other residential schools and with other external agencies to ensure that the service remains responsive to need, is professional in approach and in line with National Care Standards, as well as Government initiatives regarding residential and day care for children and young people.  The successful candidate will undertake the day-to-day strategic leadership and management of the residential team and ensure effective systems are in place for policies, procedures and monitoring. You should have significant experience of working successfully in a leadership role with proven experience of leading and supporting the development and delivery of operational strategies and associated action plans.

As well as all the skills required of a senior manager, you will need to have a commitment to and respect for the Camphill ideology.

We would emphasise that you need not be an existing Head of Care but a very experienced leader in a sizable organisation who is ready to step into strategic management.

If this sounds like you and you feel you are strongly aligned with the vision, mission and values of Ochil Tower School, we’d like to hear from you.

How To Apply

If you’d like to work for this inspirational charity, get in touch with the BTA Recruitment team today.

Please email us to request an information pack, full job description and person specification.

You are advised to get in touch in advance of the closing date to give us time to consider your application and pre-interview the strongest applicants.

Closing Date: Midday Wednesday 2nd October 2024

Interview Date: Monday 14th October 2024 at Ochil Tower School, Auchterarder.

This search is being conducted exclusively for Ochil Tower School by BTA (Bruce Tait Associates). Our leadership team has all worked in the voluntary sector and we use this experience to match organisations and individuals to create great appointments.

An exciting opportunity has arisen for a Head of Media, PR & Editorial to join a fantastic cancer research charity, based in London.

Location: London, hybrid working (2 days a week office-based)

Salary: £45,000 - £50,000 + benefits

 As Head of Media, PR & Editorial, you will be responsible for planning, developing and leading the implementation of the charity’s media relations, editorial content and messaging, awareness campaigns and stakeholder communications.

Key responsibilities include:

• Developing and supporting key campaigns and strategies that help to promote and explain the work, impact, health messaging and funding needs to diverse audiences.
• PR and media relations, awareness-raising campaign development, supporter stories and celebrity/ambassador management.
• The management of a small team, including staff and specialist consultant support.

 The successful candidate will be an experienced communications professional with demonstrable expertise and a track-record of success in managing communications for a charity, health or science-related organisation. This must include experience in developing successful media strategies, with positive press coverage, and writing clear, engaging copy for different audiences across digital and social media channels. Proven experience planning and managing multiple cross-departmental projects and leading a team, is also vital.

If this sounds like you and you’re keen to hear more, please do get in touch ASAP!

Deadline: Friday 11th October

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Head Office ‘Camden’ / Remote

Salary: (Salary Band 6) - £50,500 per annum

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 30th September 2024 at 12 noon

Virtual Interview Date: 18th October 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Fundraising & Development at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

We are seeking a forward thinking, creative and motivated individual who can manage both commissioned tenders, grant funding, fundraising and our training and consultancy functions.

You will be a highly skilled business development professional and experienced fundraiser.

The role will manage the statutory and non-statutory income generation team including tenders, grants and fundraising staff to achieve a net target of approximately £2m per annum. This team plays a pivotal role in the financial wellbeing of the charity enabling us to support the thousands of women and children who come to us each year as a result of violence against women and girls (VAWG).

About You

You will be someone who is committed to the Solace values, who thrives on leading a team to achieve challenging targets and who has excellent verbal and written communication skills.  You will also enjoy managing time and projects to achieve strategic success.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Eye Care Vouchers

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

· Values, Behaviours & Competencies

· Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We are seeking a senior leader with experience with 5-6 figure fundraising but that can be within any of trusts & foundations, corporate and/or major donors.

Head of Development
Salary £55,000 - £60,000 + Benefits
Hybrid - London/Home

This role comes at an exciting time with the opportunity to lead the growth of MQ’s Development Team as we expand our capacity across all these areas of income generation. MQ currently has at least one role under each area and there is desire, supported by the board of trustees, for further recruitment to strengthen each as needed.

We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).

Here's a summary of your key responsibilities:

• Provide inspirational leadership to the MQ Development Team, managing the current team of five to deliver our £3m 2025 budget
• Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s unrestricted income capacity to meet its aims and objectives.
• Lead by example, personally building and managing a pool of 6 figure prospects to deliver against targets within your area of speciality (major donor, trusts and/or corporates), with a focus on new business across the team
• Potential to help MQ expand its high value fundraising on an international scale
• Collaborate across MQ’s teams, including Research, Marketing and Finance, to develop MQ’s list of fundraising products and proposals
• Refine and deliver MQ’s high value tracking and reporting on financial and activity KPIs, working closely with the Senior Data and Compliance Manager and using our CRM, Raiser’s Edge NXT
• Build and monitor annual Development Team income and expenditure budgets and work with MQ’s Executive to provide regular updates against progress and reforecasting as needed
• Drive innovation in fundraising activity in order that MQ can stand out – improving current approaches but also developing new behaviours, projects and activities to win new funding through excellent stewardship and cultivation
• Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
• Develop MQ’s ability to carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals

About you:

This role is for you, if you have fundraising experience with grants and foundations as well as corporate fundraising and/or new business acquisition experience. This means you will have experience in stewarding and securing new gifts from foundations as well as researching new opportunities to apply for funds.

You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.

You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We do require someone who is proactive, hardworking and results-focused.

Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.

Essential Skills & Experience

Proven Leadership Experience

• Strong track record of leading and managing teams effectively.
• Ability to inspire and motivate team members to achieve targets.
• Experience in building and growing teams.

High-Value Fundraising Expertise

• Demonstrated success in securing 5-6 figure donations from trusts, foundations, corporates, and/or major donors.
• Ability to build and manage a pipeline of high-value prospects.

Desirable Skills & Experience

Experience in the Mental Health Sector

• Understanding of mental health research and its importance.
• Existing contacts within the mental health or healthcare sector.

International Fundraising Expertise

• Experience in organising and executing high-value stewardship events.
• Ability to leverage events for donor engagement and fundraising.

What we’re offering you:

In return, we offer a great working experience within a friendly team. We operate a hybrid working scheme (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date: 29/09/2024

Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our careers portal where you can complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

We look forward to hearing from you.

Benefits

Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.

Holidays: Annual holiday entitlement of 28 days plus bank holidays.

Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.

Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.

Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.

Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.

Pension: MQ makes contributions of 5% and employees make contributions of 3%.

Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.

Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.

No agencies please.

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: 31 October 2024

Contract status: Global post, full-time

Start date: As soon as possible

Contract duration: 2 years fixed term (with the possibility of extension)

Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £72,373 (UK); circa IDR 485,003,837 - IDR 717,805,679 (Indonesia); circa KES 4,852,623 - KES 7,181,882 (Kenya); circa TZS 70,126,672 - TZS 103,787,474 (Tanzania); circa MZN 3,273,650 - MZN 4,845,001 (Mozambique); circa XOF 20,296,316 - XOF 30,725,376 (Senegal); circa USD 27,768 - USD 38,846 (Timor-Leste); circa BZD 73,087 - BZD 94,560 (Belize); circa MGA 63,076,355 - MGA 91,145,332 (net per annum; only applicable in Madagascar). 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge sharing events both online and face to face across the organisation in addition to overseeing technical publications.

We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Food Security. This individual will oversee the Food Security function, including the development, refinement, and roll out of tools and training to support partners around the world as they establish initiatives targeting fish production, availability and affordability, to promote nutrition, food security and financial returns of fishers through assessments of the nutritional value of key fisheries, sustainable fisheries management, waste reduction initiatives, and interventions that increase the economic and nutritional value, as well as durability, of fish catch. These types of tools and materials include:

- Accessible tools and appropriate technologies:

Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common activities, such as meeting facilitation guides or decision-making tools to help communities decide which fish and fisheries to focus management attention on.

- Training resources:

Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.

- Knowledge development:

Structured learning experiences to transfer theory to practise and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.

- Skill development:

Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.

As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team, the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distil learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the centre of decision making.

The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, the Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.

At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Food Security will have a strong understanding and technical experience of food security and nutrition programmes in coastal fishing communities and initiatives to reduce losses in catch value (both nutritional and financial), with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.

Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Global Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in leadership and decision-making.

The successful candidate will have a deep understanding of the complex challenges facing tropical coastal fisheries and the small-scale fishing communities that depend on them. They will have extensive, practical experience of working with coastal communities in Africa, Asia, or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.

The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, the private sector, and other technical experts. They will feel comfortable representing the organisation externally.

The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to the Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.

The core technical scope of the role’s portfolio will include:

- Data-driven assessments and interventions to improve food security and nutrition for healthy and resilient fishing communities, including nutrition education and supporting nutrition-sensitive fisheries management measures;

- Interventions to improve nutrition and financial returns for fishers operating in low-resource, data-limited fisheries, including through improved fishing techniques, transport, storing, processing, and marketing;

- Following and informing best practice and policy for improving fisher’s nutritional and financial returns. 

Harris Hill is excited to be working with a fantastic charity based in Berkshire, in their search for a Head of Advice.

Location: Based predominantly in Bracknell and Maidenhead offices (potential for some remote working)

Salary: £40,000 -£45,000

As Head of Advice, you will ensure delivery of high-quality advice services across multiple channels, maximising engagement and access. 

Key responsibilities include:

• Ensuring that advice services meet local needs, are effectively managed, consistently delivered and developed to achieve funder requirements, agreed KPIs, accreditation and contractual obligations, client outcomes and regulatory requirements.
• Ensuring that clients and the charitable objectives remain at the heart of the service.
• Working as part of the senior leadership team to support the Board of Trustees and CEO to develop and monitor the strategic plans that reflect the mission, vision and values of the organisation.
• Developing and maintaining stakeholder relationships 

The successful candidate will be an inspiring leader who enjoys creating atmospheres where people can thrive and will be experienced in managing a team to deliver high performance, while putting people at the centre of everything you do. You’ll be passionate about developing partnerships and will look for ways to ensure processes are efficient and accessible, in order for the organisation to provide straightforward ways for as many clients as possible to access services, while ensuring Key Performance Indicators (KPIs) are met. You will be effective at coaching and mentoring the people you manage, and able to develop them well, both in their current roles and for them to progress through the organisation. You will possess excellent communication skills, with the ability to communicate assertively but calmly and compassionately, speaking confidently to people at all levels of the organisation. Crucial to the role is a strong understanding of advice and advice issues e.g. housing, debt, employment, benefits etc in order to support the team with complex work and oversee QAA.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.