Head Of Supporter Experience Jobs in Home Based
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The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
*Previous applicants do not need to reapply*
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.
You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.
You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.
This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.
We are looking for someone who has:
- Ability to manage a task or project from conception to completion and meet deadlines.
- Ability to engage and collaborate with internal and external stakeholders.
- Excellent interpersonal, written and verbal communication skills.
- Ability to think creatively and innovatively to generate income in line with the organisational strategy.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
The role:
To support projects across the local impact department by coordinating the provision of project materials and resources and ensuring that project-level data is being generated, recorded, and reported on.
This will include working with the Impact & Evaluation Manager to champion project monitoring and evaluation and to design (in consultation with responsible senior staff) and coordinate processes for using Living Streets’ Travel Tracker, the CRM system and Power BI to maximise the effectiveness of projects and our ability to communicate impact.
You will work closely with project managers and with colleagues in other departments to ensure project monitoring and evaluation plans are in place and are functioning well and that project resource requirements are identified, sourced and distributed.
Essential skills:
This is an interesting and varied role and an ability to embrace a diversity of tasks, excellent attention to detail, and an ability to work well across teams and with remote staff is essential. A moderate level of technical skill is also essential, especially of database management and reporting (Travel Tracker, CRM, Power BI.)
Contract: Permanent contract (subject to funding)
Closing date: 29/09/24 11:59pm
Interviews: week commencing 14/10/2024
The client requests no contact from agencies or media sales.
Fundraising Administrator
What we offer
- £11,600–£12,400 per annum (£29,000–£31,000 pro rata) including London weighting.
- 10 days annual leave (increasing with service).
- Generous pension contribution and wellbeing support.
Key requirements
- Proven administrative experience, supporting a small and busy team.
- Experience of working with CRMs/Databases including at the roll-out and development stage.
- Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.
- Excellent communication skills, both verbal and written.
- A genuine and enthusiastic commitment to the values, vision and goals of the Prison Reform Trust.
About us
Prison Reform Trust (PRT) is a registered charity with around 30 staff, volunteers and placements. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to:
- Reduce the use of prison
- Improve conditions for prisoners
- promote equality and human rights in the criminal justice system.
Apply by 11:59pm on Sunday 6 October 2024
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
Are you an experienced Management Accountant who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
The focus of the role is to manage a team of 3 in everyday financial operations, including but not limited to month-end close and Balance Sheet reconciliations, monthly management accounts and variance analysis, weekly payment runs and VAT submissions. The role also will be supporting the Head of Finance in process improvements and internal financial controls, budgeting and statutory reporting, and business partnering.
If you are a qualified accountant (ACCA, CIMA or ACA) with exceptional analytical and Excel skills, then we would love to hear from you.
In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
Individual Giving Officer
Location: Flexible remote with regular presence at our office in Horsham, West Sussex for team meetings
Salary: £28,000 per annum
Hours: Full time - 35 hours per week
About the Charity
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value. For the critical roles they play within the natural world.
Set up initially as Zoo Check in 1984 by Bill Travers, Dame Virginia McKenna, and their son Will Travers, Born Free works tirelessly to prevent captive animal suffering and phase out zoos. Will continues to lead the organisation as Executive President, and Virginia remains active on the Board of Trustees, working closely with the team to share our vision and programmes on public forums.
Born Free has recently invested in fundraising to support income growth and diversification under the leadership of a new Director of Fundraising.
The Opportunity
We are looking for an Individual Giving Officer to become an integral member of the fundraising team as we look to diversify and grow our individual giving programme.
Individual giving is a key income stream for Born Free, and you will be supporting the Head of Public Fundraising to grow income from new and existing supporters, including through existing products and testing new ways for people to give. The successful candidate will be involved in areas such as our adoption programme, lottery, appeals, supporter acquisition, retention, stewardship, and digital fundraising.
You will be highly motivated and passionate about the mission of Born Free and bring the experience of working in a fundraising team to help grow and diversify the individual giving programme.
The Role
Working collaboratively with the Head of Public Fundraising to develop and implement the Individual Giving strategy for income growth and supporter retention. The successful candidate will be detail-orientated, a team player, creative and able to work collaboratively as well as independently.
Resourceful, organised and a proactive team player, with excellent communication and interpersonal skills, you will need to juggle both creative and data tasks with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
Key tasks will include:
- Supporter acquisition: work with Head of Public Fundraising to develop, project manage and deliver an integrated multi-channel rolling supporter acquisition across the individual giving portfolio.
- Supporter retention, journeys, and engagement: work with the Head of Public Fundraising, Supporter Database & Insight Manager, and Communications team to project manage, and deliver a successful supporter journey to reduce attrition across the individual giving portfolio, and deliver on appeals and other supporter mailings.
- Digital Marketing: project manage and champion digital fundraising for individual giving, supporting the Social Media Manager and the Marketing Manager with the development of content.
- Manage suppliers and stakeholders: Ensuring high standards of delivery and collaboration are maintained within budgets and procurement requirements.
- Data insight: Work alongside the Head of Public Fundraising and Supporter Data & Insight Manager to ensure the selection and segmentation maximise results. Use campaign data to track and report on the effectiveness of activity, attrition levels, and inform decision-making and future planning.
- Strategy & Planning: Work alongside the Head of Public Fundraising and Director of Fundraising to produce and execute an effective and sustainable individual giving plan to grow income from new and existing donors.
- Budgets: Support the Head of Public Fundraising with compiling budgets, phasing and monitoring Individual Giving income and expenditure.
- External trends and regulation: Keep up to date with fundraising trends and legislation in relation to public fundraising, and ensure compliance with the Charity Commission, fundraising regulation and data protection requirements, including the General Data Protection Directive; Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
The successful candidate should ideally demonstrate the following attributes:
- Direct marketing experience (essential) and digital marketing experience (essential)
- Highly numerate and extremely comfortable working with data, spreadsheets and KPIs
- Excellent interpersonal skills with the ability to quickly build effective relationships with colleagues, donors and external suppliers.
- Proven experience in working with Microsoft Office, Excel, and relational databases (including data input), ideally with knowledge of Raiser’s Edge or equivalent CRM.
- Excellent communication skills, both written and oral, with the ability to communicate effectively to both external and internal audiences.
- Excellent organisational and administrative skills and an ability to prioritise work, manage time effectively, and meet deadlines, with a strong attention to detail.
- Proven ability to manage relationships with third party suppliers including creative agencies, printers and fulfilment house.
- A team-minded approach - taking others on the journey with you and sharing knowledge / expertise for the benefit of the wider fundraising team and organisation.
- Thirst for learning and passionate about improving campaigns. Celebrates success.
- Solutions-focused. Resilient in the face of setbacks and challenges.
- A strong empathy and engagement with the work of Born Free and the desire to drive it forward, bringing energy and determination to its mission.
The candidate will report directly to the Head of Public Fundraising and has no direct line management responsibilities.
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 09:00 on Monday 7th October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Salary: £30,000 – £34,000 per annum (depending on experience)
Hours: Full time – 35 hours per week
Days and times: Monday – Friday, 09:00am – 17:00pm
Contract: Permanant
Responsible to: Head of Services
Employed by: Age UK Hillingdon, Harrow & Brent
Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events
Closing date for receipt of applications: 12 noon on Monday 30th September 2024
Interviews: 3rd or 4th October 2024
Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.
Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.
We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.
The client requests no contact from agencies or media sales.
Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?
TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Work setting: Hybrid
Salary: Between £33,543 and £38,805 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London
Benefits:
- 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
- Up to 5 days paid volunteering days per year.
- Enhanced maternity leave.
- Pension scheme with up to 10% employer contribution.
- Life assurance of up to 4x the annual salary.
- Employee Assistance Programme.
- Healthcare cash plan and much more!
The Role:
As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.
Main responsibilities:
- Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
- Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
- Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
- Support the Directorate leadership team by triaging tasks and managing action logs.
- Liaise with external contacts on behalf of the Director and negotiate as necessary.
- Oversee financial administration, including processing invoices and expenses.
- Collaborate with the Leadership support team.
Essential requirements:
- Strong time management skills and the ability to meet tight deadlines.
- Excellent interpersonal skills to build positive relationships.
- Proficiency in Microsoft Office and strong communication skills.
- Strong numeracy skills and the ability to handle financial processes.
- A proactive approach to problem-solving and the ability to work both autonomously and within a team.
- Experience in managing diaries, inboxes, and supporting senior leaders.
- The ability to handle confidential and sensitive information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the role:
We have a new opportunity for a highly organised individual to join our Housing Services Team, as a Housing Services & Income Administrator. With proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills, you will play an essential role with supporting the Housing Services team and Manager, and our supported accommodation teams.
In your role, you will be responsible for
- Maximising rental income and minimising loss through bad debts through efficient application SHP Procedures.
- Supporting the housing services team, and accommodation services teams to ensure that clients receive timely rent statement and letters.
- Maintaining effective management of accurate rent income records.
- Collating performance returns against KPI’s and provider monitoring returns.
The role will also require supporting the Senior Housing Services and Income Officers in dealing with repairs and building related matters, anti-social behaviour, complaints and neighbourhood disputes.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
To be successful, you will have good proven experience of:
- Organisation skills, working within a team and supporting the role of other within the team as well as excellent communication skills including both verbal and written communication.
- Proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th October (at Midnight)
Interview date: Week commencing Monday 14th October at SHP Head Office in Kings Cross
This post will require a Basic DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Office Manager is an important role in the work of the Society and pivotal to its smooth running. The role is varied and busy throughout the year, managing the Society’s small office regarding both infrastructure and wider office and administration support. The person in this position will be proactive, take initiative, be able to work independently, have attention to detail, have excellent organisational and communication skills, be able to work to sometimes tight deadlines, and handle confidential matters.
The client requests no contact from agencies or media sales.
University of Oxford Development and Alumni Engagement
Senior Major Gifts Fundraiser
(known at Oxford as Senior Development Executive – Humanities)
In 2025 Oxford will open its new home for humanities, the state-of-the-art Stephen A Schwarzman Centre for the Humanities. This is an opportunity to join the University’s Humanities Development team as we work to secure philanthropic support for scholarships, academics and the capital project.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We are looking for a new senior fundraiser to join our energetic team to raise major gifts for a range of posts, scholarships and other priorities across the Humanities. Oxford is the world’s leading university for humanities teaching and research. When it opens, the Schwarzman Centre will bring together seven faculties from the division under one roof for the first time. The University’s scholarship in languages, literature, history, philosophy, religion & the arts – from the earliest civilisation to the present day – enriches our understanding of humankind, and informs how we engage with historic issues and contemporary concerns.
About the Role:
This fundraiser will work closely with senior academics in the Humanities Division. The post will focus primarily on funding for posts, scholarships and access and outreach in the academic faculties. An interest and appreciation for the arts and humanities is essential.
To Be Successful You’ll Need:
- To be an experienced development professional with a strong track record of securing major gifts and the ability to secure gifts in the range of £100k-£1m+
- Confidence to work with people from a range of backgrounds, both internally and externally
- The ability to think creatively in prospecting, cultivation and stewardship
Salary:
Grade 8: £45,585 - £54,395 per annum with possible extension to £59,421, plus an Oxford University weighting of £1,500 per annum (pro-rata).
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 3 October 2024 can be considered.
Interviews are currently scheduled to take place on 17 October 2024, in person in Oxford.
We are also seeking a Grade 7 Development Executive with the Humanities major gifts team (vacancy ID 175415), also closing on 3 October. Candidates should have the ability to secure gifts in the range of £100k to £500k. For more information about this role, please click ‘Apply’, or go to bit.ly/3XtcAdQ
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Passionate, Creative, Equal, Empowering and Sustainable
Housing Sustainment Worker
Hours: 37 Hours per week on a rota system
Location: Head Office, Festival Park, Stoke on Trent with regular travel
Salary: £24,303 per annum
Are you looking for a customer support role within an Organisation that is at the heart of helping people to thrive? If so, this role may be for you. Since 1974, as a Registered Provider of Social Housing and Supported Accommodation we have been supporting those in need.
We are looking for customer focused people join our Housing Services Team based at our Stoke on Trent Head Office. Our customers have a range of needs including mental health, addictions, learning disabilities, recent homelessness and debt.
Our Housing Sustainment Workers guide our customers through the Housing pathway, identifying appropriate support routes to assist them.
Some of your Key Responsibilities will include:
- Assisting customers to sustain their housing by focusing on (not an exhaustive list);
- Identifying their specific needs/ vulnerabilities
- Identifying routines and life skills essential for independent living
- Accessing support via specialist external partners
- Accessing training and volunteering opportunities internal/external
- Identifying risks and triggers to positive progression
- Focusing on the future by identifying goals and setting action plans
- Identifying next steps accommodation options and assisting customers to access it
- Empowering customers by guiding/coaching positive thinking/decision making whilst encouraging them to take steps to independence
- Providing a trauma informed approach to customers lived experiences
- Identifying potential customers for vacant properties to minimise housing waiting lists and preserve revenue generation
- Ensuing customers housing benefit claims are submitted and processed in a timely manner
- Investigating and resolving rent arrears and escalating as appropriate
- Ensuring cases are escalated where necessary to specialist support teams
- Collaborating with key partners to ensure customer’s housing needs are met
- Ensuring our Housing Sustainment Strategy is applied fairly and transparently across License and Tenancy accommodation
You will need:
- GCSE English and Maths grade C or above (grades 4-9 or equivalent)
- Experience of dealing with the needs of our customer group; including but not limited to those with Learning Disabilities, Entrenched Homelessness, Mental Health, Drug and Alcohol Dependencies, dual diagnosis
- An understanding of the housing letting procedure including screening/vetting applicants
- Previous experience of managing and resolving rent arrears issues within a Registered Social Landlord or similar environment
- An understanding of both adult and child safeguarding protocols and escalation procedures
- Awareness of Building Safety Legislation and Expectations of Landlords
- Customer focused, excellent with planning and delivery, able to balance multiple priorities against critical deadlines
- A continuous improvement mindset, always looking for opportunities to do things better, supporting automation and digital paperwork
- A driving licence and vehicle insured for business use – we have a number of sites and you will need to visit these regularly
We Offer the following Benefits:
- Flexible working (with a regular office presence)
- 27 days annual leave in addition to public holidays
- Excellent learning and development opportunities
- Contributory pension scheme
- Occupational sick pay
- Healthcare cash plan
To apply please visit the Brighter Futures Website.
The closing date is Friday 13th September with interviews to follow.
We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.
A role for an experienced Property Manager who wants to make a signficant impact yet work less than full time.The postholder will develop, manage and deliver an ongoing property and estate management plan covering both repair, modernization and a preventative maintenance. The plan will cover the Foundation’s listed heritage buildings as well as its wider houses and estate assets. The postholder will play a pivotal role in the future planning for the uses of the whole site.
Role Purpose
The core aspects are:-
• Leading the property team (including 2 person maintenance team and volunteers) to ensure that regular maintenance and specific projects and programmes of work are resourced and delivered
• Managing the maintenance and conservation of the Foundation’s buildings (Care home, Court, almshouses, Old Hall, Temple House, residential properties and barns) and its wider site including the fabric, building services, engineering systems, utilities, equipment, and grounds.
• Monitoring and reporting on budgeted costs, spend and programme delivery; Preparing and proposing budgets
• Delivering a robust and proactive culture to meet statutory obligations in relation to Health & Safety, maintenance of listed buildings, contract management, etc ;
• Embedding and driving sustainability.
Main duties & responsiblities:
Property
• Oversee maintenance, refurbishment and repair works to all Foundation owned properties;
• Support the development of a property management strategy to maximise income from the properties and an appropriate return on investment; (Note master planners are being engaged),
• Manage the contract with our Estate Management company;
• Ensure that all work is carried out in line with the listing of the buildings concerned and that relevant permissions are obtained;
• Ensure compliance with all relevant legislation, and devise and implement all appropriate policies, risk assessments and procedures
Management
• Manage the Maintenance team, delegating responsibilities, agreeing personal objectives and measuring performance;
• Manage, control and supervise the programmes of conservation, repair, routine maintenance schedules and ongoing refurbishment.
• Prepare forward plan of conservation and maintenance
• Ensure that there is a programme of regular maintenance & service of equipment and machinery on the Temple Balsall site.
• Develop and implement a robust Energy Management Policy.
Stakeholder Engagement, Meetings and Committees
• Report to the Governors (Trustees) via the Master regularly on plans and progress;
• Represent the Foundation to expert property contractors and sub contractors.
Financial Management
• Produce, manage and achieve a realistic budget;
• Ensure value for money and high-quality work from contractors and suppliers, through tenders where necessary.
Contractors, Professional Advisors and External Liaison
• Participate in the selection , appointment and continual management of third party contractors, consultants, property agents, etc.
• Manage external contractors operating on site including all contracts, communications, risk assessments, quality and record keeping;
• Work with professional advisors, providing and exchanging necessary information on plans, costs etc;
Additional responsibilities
• Any other responsibilities as may reasonably be required;
• Ensure professional skills are regularly updated through participation in training and development activities
Person Specification
Education / Qualifications Essential: • Qualified in a relevant field of property maintenance / or management (trade professional or similar)
Desirable: • Degree in a relevant subject or discipline and/or Chartered Membership of an established professional association, e.g. CIOB, RICS or others
Skills/Aptitudes Essential:
• Able to demonstrate strategic vision for the Foundation’s buildings, wider estate and rental properties;
• Effective operational leader of the site-based maintenance team;
• Budget preparation and monitoring skills;
Skills / Aptitudes Desirable:
• Knowledge and experience of improving sustainability
Knowledge/Experience Essential
• Significant experience in property industry;
• Experience of maintenance programmes and refurbishment projects;
• Experience in project management, including management of contractors;
• Knowledge of legislation and guidance relating to the built environment
• Proven track record of budgeting and financial management of building related projects;
• Effective experience of managing people;
Knowledge / Experience Desirable
• Experience of heritage sites and conservation
Personal Attributes Essential
• Proactive problem solver;
• Excellent interpersonal skills;
• Excellent written and spoken communication skills;
• Excellent IT skills (particularly with spreadsheets);
• Self-motivated;
• Willing to work flexibly including occasional evening and weekend work
Personal Attributes Desirable
• Able to work at height and in confined spaces;
Salary: Up to £27,000 per annum for 21hours / week (= FTE £45,000), dependent on experience.
Hours of work: 3 days = 21 hours / week (excluding breaks). Some flexibility will be required to allow attendance at evening meetings and events.
Benefits: Pension, employer contributions @ 4%. 4 weeks holiday (plus bank holidays) – pro rata, increasing after 5 years’ service. Training provided and training plan developed with individual.
Applications that do not contain a covering letter will not be progressed.
The client requests no contact from agencies or media sales.
With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.
About the role:
Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.
The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.
We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.
What we can offer you:
- Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
- Working hours are 15 hours per week.
- Office location: Brentry
Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for!
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this
The client requests no contact from agencies or media sales.